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Responsible for leading the development and management of stroke data for University Hospital. Performs data collection, analysis and reporting of stroke data compliance with Joint Commission Stroke standards to maintain designation as a Certified Stroke Center. Collaborates with hospital Stroke Medical Directors, Stroke Coordinator, and Ancillary Program Leadership to advance data collection and develop plans to address variances.
EDUCATION/EXPERIENCE
Graduation from accredited school of professional nursing is required. Must have at least three years of hospital or clinic based experience. Experience with reporting and analyzing clinical documentation for the Joint Commission accreditation for stroke programs highly preferred. Work experience with the operation of personal computers and Microsoft Office software is expected.
LICENSURE
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse. Current training in Basic Cardiac Life Support (CPR) is required.
Responsible for leading the development and management of stroke data for University Hospital. Performs data collection, analysis and reporting of stroke data compliance with Joint Commission Stroke standards to maintain designation as a Certified Stroke Center. Collaborates with hospital Stroke Medical Directors, Stroke Coordinator, and Ancillary Program Leadership to advance data collection and develop plans to address variances.
EDUCATION/EXPERIENCE
Graduation from accredited school of professional nursing is required. Must have at least three years of hospital or clinic based experience. Experience with reporting and analyzing clinical documentation for the Joint Commission accreditation for stroke programs highly preferred. Work experience with the operation of personal computers and Microsoft Office software is expected.
LICENSURE
Current license from the Board of Nurse Examiners of the State of Texas to practice as a registered nurse. Current training in Basic Cardiac Life Support (CPR) is required.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
- Customer Interactions:
- Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
- Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
- Quality Service:
- Uphold the organization's philosophy of extraordinary customer relations.
- Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
- Problem Resolution:
- Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
- Document all member interactions meticulously following established procedures.
- Healthcare Knowledge
- Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
- Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.
- Operational Excellence
- Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
- Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.
- Performance Metrics:
- Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
- Compliance and Ethics:
- Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
- Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
- Tools and Systems:
- Use multiple systems/screens while assisting callers effectively
- Navigate CRM, EMR/EHR, and ticketing platforms effectively
What You Bring:
- Experience:
- Fluency in both Spanish and English (spoken and written) is required.
- Minimum of two (2) years of customer service or healthcare member-interaction experience.
- Previous call center experience and/or prior experience in the health insurance industry (preferred).
- Education:
- High School Diploma or GED required.
- Skills:
- Outstanding written and verbal communication skills.
- Proven analytical and problem-solving abilities.
- Ability to respond concisely and clearly to customer queries.
- Strong critical thinking and problem-solving skills.
- Typing speed of at least 35 WPM with a 5% or lower error rate.
Success Factors for Working from Home
- To thrive in this remote role, you'll need:
- Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
- Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
- Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
- Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
- Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
- Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
- Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
What You Will Get:
- Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
- Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
- Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
- Career Growth: Abundant advancement opportunities within the organization.
- Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
- Unique Perks:
- Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
- Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
It's fun to work in a company where people truly BELIEVE in what they are doing!
We're committed to bringing passion and customer focus to the business.
Spanish Bilingual Healthcare Call Center Representative
Location: Remote (Virtual Environment)
Company: Trusted Leader in Healthcare Services
Are you fluent in both Spanish and English? Do you have a passion for delivering exceptional customer service and helping others navigate their healthcare options? If so, we want to hear from you!
As a Spanish Bilingual Healthcare Call Center Representative, you will be the cornerstone of our commitment to customer satisfaction. In this role, you will provide comprehensive support and information to members, providers, and patients, ensuring they maximize the benefits of their healthcare plans and services. By adhering to compliance guidelines and embodying our company values, you will deliver extraordinary service while building trust and rapport with current and prospective members.
What You'll Be Doing:
- Customer Interactions:
- Manage inquiries in areas such as Member Services, Medicare, and Billing , assisting Spanish- and English-speaking customers.
- Represent our client professionally by addressing and documenting all incoming queries, including complex calls related to specialized product lines.
- Quality Service:
- Uphold the organization's philosophy of extraordinary customer relations.
- Proactively engage with Health Plan, medical group, and facility personnel to gather relevant information for resolving member inquiries.
- Problem Resolution:
- Analyze and evaluate customer issues to initiate and coordinate service recovery measures.
- Document all member interactions meticulously following established procedures.
- Healthcare Knowledge
- Demonstrate familiarity with health insurance terminology (copays, deductibles, claims, authorizations, etc.).
- Understand Medicare/Medicaid plans and regulations, and explain plan benefits, provider networks, and coverage policies.
- Operational Excellence
- Leverage a thorough understanding of company policies and processes to meet customer needs effectively.
- Contribute to departmental goals and objectives while maintaining proficiency through ongoing training and use of required tools.
- Performance Metrics:
- Monitor and achieve Contact Center KPIs, including call handling, first call resolution, and member retention.
- Compliance and Ethics:
- Consistently uphold company compliance standards and Code of Conduct, ensuring privacy and confidentiality of member information.
- Adhere to HIPAA regulations to protect personal health information (PHI) and maintain data security.
- Tools and Systems:
- Use multiple systems/screens while assisting callers effectively
- Navigate CRM, EMR/EHR, and ticketing platforms effectively
What You Bring:
- Experience:
- Fluency in both Spanish and English (spoken and written) is required.
- Minimum of two (2) years of customer service or healthcare member-interaction experience.
- Previous call center experience and/or prior experience in the health insurance industry (preferred).
- Education:
- High School Diploma or GED required.
- Skills:
- Outstanding written and verbal communication skills.
- Proven analytical and problem-solving abilities.
- Ability to respond concisely and clearly to customer queries.
- Strong critical thinking and problem-solving skills.
- Typing speed of at least 35 WPM with a 5% or lower error rate.
Success Factors for Working from Home
- To thrive in this remote role, you'll need:
- Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise.
- Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment.
- Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 20 Mbps downstream and 20 Mbps upstream.
- Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions.
- Tech-Savvy: Comfort with technology and ability to learn new systems quickly.
- Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment.
- Communication Skills: Strong verbal and written communication skills, especially in a virtual setting.
- Adaptability: Ability to adapt to changing technologies and procedures while working remotely.
What You Will Get:
- Competitive Pay: Enjoy a competitive hourly rate with opportunities for performance-based increases.
- Comprehensive Benefits: Full health insurance coverage, including medical, dental, and vision plans.
- Work Environment: A supportive, engaging, and inclusive work environment with opportunities to grow and develop your skills.
- Career Growth: Abundant advancement opportunities within the organization.
- Inclusive Workplace: We are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans.
- Unique Perks:
- Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply).
- Referral for Life Program™: Earn residual bonuses for referring employees who join the team and remain with the company.
Join Our Team:
If you are a motivated Spanish-English bilingual professional who wants to make a meaningful impact in the lives of others, we encourage you to apply! Start a rewarding career where your language skills, dedication, and customer service expertise will help shape the future of healthcare services.
Remote working/work at home options are available for this role.
Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.
Job Description
THE POSITION:
The Manager, Operations & Data Management is responsible for the execution of key business functions within the Distribution Operations service line including order analysis and management, DEA forms processing for material movements, inventory quarantine and release via Quality Control, invoice processing for inbound, document destruction, and PO Management. The Manager leads and develops a high-performing Order & Data Management team, ensuring operational excellence through coaching, onboarding, and performance management. The position also champions compliance, client delight , and inclusive team culture, contributing to strategic initiatives and hands-on support as needed.
Essential Duties And Responsibilities
Our employees are tasked with delivering excellent business results through the efforts of their teams. These results are achieved by:
Team Leadership & Development
- Lead, coach, and develop a high-performing Operations & Data Management team, providing regular feedback, performance evaluations, and career development opportunities.
- Foster a culture of accountability, continuous learning, and collaboration.
- Ensure new team members are effectively onboarded and trained across all relevant systems and processes.
- Oversee daily operations of and client communications to ensure accuracy, timeliness, and compliance with service level agreements (SLAs).
- Monitor team workload and proactively adjust task assignments to meet volume demands and service expectations.
- Serve as the point of escalation for complex client or customer issues and ensure timely resolution.
- Partner with leadership to identify, recommend, and implement process improvements that enhance productivity, quality, and client satisfaction.
- Utilize metrics and KPIs to monitor team performance, drive operational improvements, and report progress to senior leadership.
- Lead initiatives to document, standardize, and optimize workflows, including SOPs and work instructions.
- Act as a liaison between various cross-functional teams including Distribution Operations, Supply Chain, Order to Cash, Finance, IT, Serialization, and Client Success to support seamless daily execution/escalations.
- Participate in strategic planning and special projects to support departmental and organizational goals.
- Ensure a positive client experience through consistent service delivery, proactive communication, and timely issue resolution.
- Represent in client calls or meetings as needed to address operational updates or performance discussions.
- Maintain adherence to internal controls, data accuracy standards, and regulatory compliance related to order processing and client communications.
- Monitor system and process integrity, ensuring pricing, credits, and order entry are executed without errors or delays.
- Support hands-on execution of operational tasks during peak periods or resource gaps.
- All other duties as assigned
PEOPLE LEADER
Responsibilities
People leaders must possess both the skills to effectively accomplish these tasks and the emotional intelligence to do so in alignment with our cultural values. In addition to the critical management and leadership tasks listed above, this role also includes the following unique responsibilities:
- Execute the goals established by the business and department to ensure client delight.
- Effectively delegate tasks, responsibility, and accountability to teams to ensure execution is performed to a standard of excellence.
- Lead their team and improve the quality of the departments work product.
- Assess and determine appropriate personnel and structure to accomplish necessary day-to-day functions.
- Interview, select, and supervise the activities of the department staff within the confines of stated business goals and company policies & procedures.
An individual in this position must be able to successfully perform the expectations listed above.
Qualifications
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:
The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required.
- Bachelor’s degree or equivalent combination of education and experience.
- 7+ years of customer service experience within the healthcare or pharmaceutical industry, with a demonstrated ability to drive team performance and client satisfaction.
- Minimum of 4 year of supervisory experience, preferably in a high-volume, fast-paced environment such as a call center.
- Proven ability to interpret and apply business insights from industry publications, regulatory guidelines, and technical documentation.
- Strong analytical skills with the ability to interpret data, identify trends, and make informed decisions.
- Demonstrated problem-solving capabilities, including the ability to assess complex situations and implement effective solutions.
- Ability to lead both independently and collaboratively, fostering a high-performance team culture.
- Collaborative leadership style with a focus on cross-functional alignment and shared success.
- Exceptional verbal and written communication skills, with the ability to influence and engage stakeholders at all levels.
- Consistently presents a polished, professional image and models executive presence.
- Strong customer-centric mindset with a commitment to service excellence.
- Highly organized with the ability to manage multiple priorities and deadlines effectively.
- Dependable and accountable, with a track record of delivering results.
- Proficient in managing administrative workflows and optimizing operational processes.
- Deep understanding of customer service principles and best practices.
- Positive, energetic leadership presence that inspires and motivates teams.
- Skilled communicator who fosters clarity, alignment, and trust.
- High integrity and ethical standards; lead by example and builds credibility through actions.
Office: While performing the essential functions of this job the employee is frequently required to reach, grasp, stand and/or sit for long periods of time (up to 90% of the shift), walk, talk and hear; occasionally required to lift and/or move up to 25 pounds. The noise level in the work environment is usually moderately quiet, with frequent interruptions and multiple demands.
Additional Information
Patient Minded I act with the patient’s best interest in mind.
Client Delight I own every client experience and its impact on results.
Take Action I am empowered and hold myself accountable.
Embrace Diversity I create an environment of awareness and respect.
Grow Talent I own my development and invest in the development of others.
Win Together I passionately connect with anyone, anywhere, anytime to achieve results.
Communication Matters I speak up to create transparent, thoughtful, and timely dialogue.
Always Innovate I am bold and creative in everything I do.
All your information will be kept confidential according to EEO guidelines.
Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.
EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at /careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.
From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at
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Title: Data Integrity Analyst (Healthcare)
Short-term contract
No Sponsorship
Remote
Position Summary
The Data Integrity Analyst is responsible for ensuring the accuracy and reliability of patient medical records by identifying and resolving registration and documentation discrepancies. Working under the direction of senior analysts or leadership, this role follows established policies and procedures to correct errors within the Epic Enterprise Master Patient Index (EMPI), document imaging systems, and related downstream applications. The analyst also communicates updates and corrections to appropriate departments as necessary.
Key Responsibilities
- Investigate and resolve patient identification issues such as duplicate records, overlays, and other discrepancies by adhering to organizational guidelines.
- Manage and complete assigned work queues, including Potential Duplicates, EMPI linkages, and identifier review tasks, to maintain accurate patient identification across the organization and its affiliates.
- Review and address cases flagged as potential overlays, ensuring appropriate corrections are made.
- Analyze, research, and resolve documentation-related issues within patient accounts in accordance with internal procedures.
- Address duplicate record errors resulting from monthly data loads from hospital systems.
- Collaborate with and provide support to downstream systems and departments by communicating updates related to patient identifiers and record corrections.
- Participate in EMPI-related initiatives and projects as assigned by senior team members.
Success Factors
- Strong computer proficiency and data entry skills.
- Demonstrated ability to think critically and solve problems effectively.
- Attention to detail with the ability to analyze and resolve data inconsistencies.
- Effective interpersonal and customer service skills when interacting with clinical staff, patients, and internal teams.
- Ability to work collaboratively with a diverse group of stakeholders, including physicians, nurses, and administrative personnel.
LocationAtlanta, Georgia
Full/Part TimeFull-Time
Regular/TemporaryRegular
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About Us
Overview
Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.
About Georgia Tech
Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.
Georgia Tech's Mission and Values
Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:
1. Students are our top priority.
2. We strive for excellence.
3. We thrive on diversity.
4. We celebrate collaboration.
5. We champion innovation.
6. We safeguard freedom of inquiry and expression.
7. We nurture the wellbeing of our community.
8. We act ethically.
9. We are responsible stewards.
Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.
Department Information
The Office of Institutional Research and Planning (IRP) at Georgia Tech is a research and analytics service unit dedicated to supporting the campus community. Our team of institutional research and data analytics professionals combines technical and creative skills to inform institutional strategic decision-making, planning, and research across campus. In addition to institutional reporting and compliance, IRP provides data education, support, and resources to all campus units.
Visit our website to learn more about what we do:
Job Summary
Data Analysts analyze data, interpret trends and patterns, and provide insights to support decision-making processes. They develop data models, perform data mining and statistical analysis, and collaborate with stakeholders to optimize data-driven strategies.
Responsibilities
Job Duty 1 -
Collect, analyze, and interpret data from various sources, databases, and systems to extract insights, trends, and patterns that inform business decisions, strategies, and operations.
Job Duty 2 -
Develop and maintain data models, queries, and reports using SQL, Python, R, or data analysis tools to perform data cleansing, transformation, and visualization tasks.
Job Duty 3 -
Identify data quality issues, anomalies, and discrepancies in datasets, conduct data validation, data profiling, and data integrity checks to ensure data accuracy and reliability.
Job Duty 4 -
Create data visualizations, dashboards, and data analytics reports to communicate data findings, trends, and key metrics to stakeholders, management, and decision-makers.
Job Duty 5 -
Conduct ad-hoc data analysis, exploratory data analysis, and statistical analysis to support decision-making processes, performance monitoring, and data-driven insights.
Job Duty 6 -
Perform data mining, predictive analytics, and machine learning tasks to uncover hidden patterns, predict outcomes, and drive data-driven decision-making in organizations.
Job Duty 7 -
Utilize data analytics tools, business intelligence platforms, and statistical software packages to conduct data analysis, data modeling, and data visualization tasks efficiently and accurately.
Job Duty 8 -
Stay current on data analytics trends, tools, and methodologies through training, certifications, and industry publications to enhance data analysis skills and knowledge.
Job Duty 9 -
Collaborate with business users, data scientists, and Information Technology teams to define data requirements, analytics requirements, and data-driven solutions for business problems and opportunities.
Job Duty 10 -
Perform other job-related duties as assigned.
Responsibilities
The Institutional Research Data Analyst will also be expected to perform various duties specific to institutional research, including but not limited to:
- Responding to intermediate to high difficulty/complexity ad-hoc data and analysis requests
- Adhering to federal, state, and institutional policies, regulations, and requirements related to data security, privacy, and governance
Completing or supporting the completion of externally-driven compliance and data-related reporting including
- Federal, e.g., IPEDS, NSF-HERD, NSF-GSS, etc.
- State, e.g., USG data collections, data requests, etc.
- Higher education organizations, e.g., AAUDE, SREB, NSC, accrediting bodies, etc.
Required Qualifications
Educational Requirements
Bachelor's Degree in related discipline or equivalent combination of education and experience. Advanced certification may be preferred or required (some profiles may require additional education).
Required Experience
Four or more years of relevant experience.
Proposed Salary
Annual Salary Range: $75,751 to $80,000
Knowledge, Skills, & Abilities
SKILLS
o Performs all the standard and technical aspects of the job
o Applies in-depth professional, technical, or industry knowledge to manage significantly complex
assignments/projects/programs
o Advanced knowledge of principles and practices of a particular field of specialization and Institute
policies, practices, and procedures
USG Core Values
The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.
Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.
Equal Employment Opportunity
The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.
Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.
Other Information
This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.
Background Check
Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening
The HR Business Partner (HRBP) position is responsible for aligning business objectives with employees and management in designated business units. The position formulates partnerships across the HR function to deliver value‐added service to management and employees that reflects the business objectives of the organization. The HRBP maintains an effective level of business literacy about the business unit's financial position, its midrange plans, its culture and its competition
Education, License & Cert:
Bachelors Degree Non Nursing PHR, SPHR, SHRM‐CP or SHRM‐SCP preferred.
Experience:
• Minimum of 5years of experience resolving complex employee relations issues.
• Working knowledge of multiple human resource disciplines, including compensation practices, organizational diagnosis, employee and union relations, diversity, performance management, and federal and state respective employment laws.
Essential Functions:
• Strategic Alignment ‐ Partner with clients to understand and assess business direction based on the local Guthrie Clinic’s Strategic Plan. Create specific business plans in support of HR‐related goals that will meet department needs, address weaknesses, capitalize on strengths, and take advantage of opportunities. Work with leadership to regularly interpret results and progress of HR related goals. Prepare presentations for respective client groups and follow up with leadership regarding the status and progress of their HR business plans.
• Performance and Leadership Coaching ‐ Provides appropriate advice, feedback and development to improve the effectiveness of individual leaders and their team members. Provides guidance and advice addressing issues that pertain to engagement, employee retention, performance management, employee relations, training and other areas of Human Resources. Serves as a thought partner to assigned clients. Focus on development, collaboration and assessments; coaches leaders and employees at all levels on a variety of topics such as management skills, conflict resolution and communications.
• Data Analysis ‐ Analyzes trends and metrics in partnership with the HR group to develop solutions, programs and policies.
• Employee Relations ‐ Partner with the Employee Relations Center of Excellence (CoE)and serve as a resource to employees, management, and Human Resources team to promote and maintain positive employee relations. Proactively identify, manage, and facilitate the equitable resolution of job‐related complaints and concerns as directed by the Employee Relations CoE.
• Labor Relations ‐ Under the direction of the Employee Relations CoE the HR Business Partner provides direction and support to management regarding interpretation of policies and procedures and collective bargaining agreements. Partners with Employee/Labor Relations CoE in providing education and advice on proper documentation and/or legal requirements for performance improvement and termination process.
Other Duties:
• Creates a culture of accountability and expectations of excellence for themselves and others. Ensures timely feedback is provided regarding team and individual progress on projects/goals. Takes responsibility for decisions that impact performance and outcomes. Consistently follows through on commitments and delivers on promises.
• Takes personal ownership and is a champion for leading change within the organization. Creates the business case, obtains sponsorship, removes barriers and enlists resources to achieve established goals.
• Demonstrates a deep trust and respect for others, maintains confidentiality. Ensures decisions are ethical and align with our mission, vision and values. Serves as a trusted advisor to leadership and staff.
• Provides appropriate advice, feedback and development to improve the effectiveness of individual leaders and their team members. Provides direct honest feedback, even when difficult.
• Applies an understanding of legal precedents, policies and practices to protect the interest of the organization, leaders and individual employees. Maintains current knowledge of relevant State and Federal laws, legal rulings and regulations. Consults counsel from our legal partners when necessary.
• Understands and can articulate financial and operational terms and practices that are contextualized to the needs of the business unit/market/division being served. Uses analytics to become an evidence based strategic business partner.
• Performs other related duties as assigned.
Pay range min $34.89/hr max $54.46/hr
Data Engineer
Our client is seeking a Data Engineer to take ownership of end-to-end data processes within a growing, values-driven organization. This individual will play a key role in ensuring data is accurate, reliable, and actionable across the business. The ideal candidate is hands-on, detail-oriented, and comfortable working across the full data lifecycle—from ingestion and transformation to reporting and stakeholder enablement.
This role is a hybrid model in Portland, Oregon or Lakewood, Washington.
Data Engineer Responsibilities
- Own data quality across systems by identifying, troubleshooting, and resolving inconsistencies and inaccuracies.
- Design, build, and maintain scalable ETL/ELT pipelines to transform raw data into clean, structured datasets.
- Manage data ingestion processes from multiple internal and external sources, including APIs and databases.
- Develop and optimize SQL queries, data models, and schemas to support analytics and reporting needs.
- Create and maintain dashboards and reports in Power BI, ensuring they are accurate, user-friendly, and actionable.
- Partner with business stakeholders to translate requirements into data solutions and meaningful insights.
- Monitor pipeline performance and reliability, proactively addressing failures and inefficiencies.
- Contribute to data architecture design, including data lake structure and best practices.
- Document data sources, transformations, and workflows to support transparency and scalability.
- Collaborate cross-functionally with engineering and business teams to support data-driven decision making.
Data Engineer Qualifications
- 3+ years of experience in a data engineering, analytics engineering, or similar role with ownership of data pipelines and reporting.
- Strong proficiency in SQL, including complex queries, joins, and performance optimization.
- Hands-on experience with Python for data transformation, scripting, and automation.
- Proven experience building and maintaining Power BI dashboards, including data modeling and DAX.
- Experience designing and managing ETL/ELT processes and understanding when to apply each approach.
- Familiarity with cloud-based data platforms, preferably within a Microsoft ecosystem (e.g., Azure Data Factory, Synapse, or similar tools).
- Experience working with data lakes and modern data architecture concepts.
- Ability to work with APIs and semi-structured data formats such as JSON.
- Strong communication skills with the ability to explain data concepts to non-technical stakeholders.
- Detail-oriented with a strong sense of ownership and accountability for data accuracy.
Preferred:
- Experience with ERP or CRM systems as data sources (e.g., Microsoft Dynamics environments).
- Familiarity with transformation frameworks such as dbt.
- Experience working in smaller, collaborative teams with broad responsibilities.
- Background supporting financial or operational data where accuracy is critical.
Get Hired by taking action.
If you just graduated (or you're about to) and the job search is already feeling confusing, you're not imagining it.
A degree proves you can learn—but employers hire for job readiness: projects that look like real work, current tech stacks, interview confidence, and the ability to contribute on day one.
That's why many new grads send hundreds of applications and still hear nothing back.
It's not because you're "not smart enough.” It's because most entry-level pipelines are crowded, and hiring teams filter heavily for candidates who look production-ready.
We are actively considering candidates for entry-level software engineering and data roles, especially Java full stack, Java/Python development, DevOps automation, data analytics, data engineering, data science, and ML/AI—full-time opportunities aligned to client needs.
Our core emphasis remains Java/Full Stack/DevOps and Data/Analytics/Engineering/ML.
SynergisticIT focuses on two high-demand lanes: Java / Full Stack / DevOps and Data (Data Analyst, Data Engineer, Data Scientist) + ML/AI—so you don't graduate with scattered skills, you graduate with an employable stack.
SynergisticIT since 2010, has helped candidates land full-time roles at major organizations (examples often cited include Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Banking, Wayfair, Client, Client, and more) with offers commonly in the $95k–$154k range depending on role and skill depth.
For a new grad, the bigger message isn't the number—it's that results require a structured pathway, not random applications.
Here's a realistic way to think about your advantage as a fresh graduate: you're early enough to build the right foundation before bad habits set in.
If you master fundamentals—coding, debugging, data structures, system thinking—and then layer modern tools on top (frameworks, cloud, CI/CD, analytics stacks), you become the kind of "entry-level” candidate who actually feels like a safe hire.
What roles are companies hiring for right now? A typical market demand pattern is clear: organizations still need entry-level software programmers, Java full stack developers, Python/Java developers, DevOps-focused engineers, and on the data side data analysts, BI analysts, data engineers, data scientists, and machine learning engineers.
The strongest candidates aren't "tool collectors”—they're people who can show end-to-end capability: build an API, connect a database, deploy a service, analyze data, explain results, and handle interviews calmly.
Why fresh grads get stuck— Fresh grads often struggle for four predictable reasons: Resume doesn't match job keywords (ATS filters you out).
Projects look like school assignments (not production-aligned).
Interview skills are undertrained (DSA, system design, SQL, behavioral).
No structured pipeline (random applying without feedback loops).
A job-placement-first approach addresses these systematically: build the right portfolio, practice the right interview questions, align your tech stack to roles, and keep improving until the market says "yes.” Who this path fits best If you're a recent graduate, you'll likely fit if you match any of these: New grads in CS, Engineering, Math, or Statistics with limited job experience Students finishing Bachelor's or Master's programs who need a real hiring plan Candidates who apply consistently but don't get callbacks Candidates who reach interviews but struggle to close International students on F-1/OPT who need a job plan for STEM extension/H-1B timing Graduates with strong academics but thin practical experience SynergisticIT helps STEM extension and work authorization pathways, and for candidates who need long-term stability, support related to H-1B and green card processes as part of employer-side realities.
If you're tired of guessing, stop treating your job search like a lottery.
Treat it like a project with milestones: skills → portfolio → interview readiness → targeted applications → scheduled interviews → offer.
If you want to explore, here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact & get a roadmap: Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Bottom line for fresh grads: Your degree is the starting line, not the finish line.
If you want to get hired faster, you don't need "more random courses.” You need a guided, job-focused path and the right people around you.
In tech, it's not just what you learn—it's how you learn and who you build with that decides how far you go.
Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.
Resume submissions may be shared with our JOPP team database also.
Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume
