Valor Vip Jobs in Usa

188 positions found — Page 5

Pastry Chef
Salary not disclosed
Chatham, MA 2 days ago

Position Summary

The Pastry Chef leads the pastry department, creating high-quality, innovative desserts, breads, and pastries for a luxury hotel or resort. This role oversees all pastry production, presentation, and departmental operations while maintaining the highest culinary and service standards.

The ideal candidate is a creative and experienced pastry professional with strong leadership skills and a passion for luxury hospitality.


Key Responsibilities

Culinary Leadership & Creativity

  • Develop and execute seasonal dessert menus, specialty pastries, breads, and plated desserts
  • Maintain consistency, quality, and presentation standards in all pastry production
  • Introduce innovative desserts that reflect the property’s brand and luxury positioning
  • Collaborate with Executive Chef and culinary team on menu planning and special events

Department Operations & Management

  • Supervise, train, and mentor pastry cooks and assistants
  • Oversee production schedules, inventory management, and ordering of pastry ingredients and supplies
  • Maintain kitchen cleanliness, equipment maintenance, and proper storage standards
  • Ensure compliance with food safety and sanitation regulations

Guest Experience & Special Projects

  • Design desserts and pastries for banquets, weddings, VIP events, and in-room dining
  • Participate in tastings and chef collaborations for special events
  • Maintain high guest satisfaction by ensuring creative and precise dessert execution

Financial & Administrative Responsibilities

  • Manage pastry department budget, labor, and cost controls
  • Monitor food cost, portion control, and waste management
  • Collaborate with Executive Chef on purchasing, supplier relations, and seasonal ingredient sourcing

Required Qualifications

  • 5+ years of professional pastry experience, with 2+ years in a supervisory or leadership role
  • Experience in luxury hotels, resorts, or high-end restaurants
  • Expertise in classic and contemporary pastry techniques, baking, and chocolate work
  • Strong leadership, communication, and organizational skills
  • Knowledge of food safety standards, sanitation, and kitchen operations

Preferred Qualifications

  • Culinary degree or pastry certification
  • Experience with high-volume production and luxury banquet events
  • Knowledge of plated dessert artistry, sugar work, and chocolate tempering
  • Experience in resort, hotel, or high-end hospitality environments

Compensation & Benefits

  • Competitive salary
  • Health, dental, and vision benefits
  • Paid time off and holidays
  • Professional development and growth opportunities
Not Specified
Customer Service Representative
Salary not disclosed

Customer Service Representative (Travel)

Base: $45,000 + Performance Bonus | Strong Benefits

Alternative titles: Customer Service Advisor, Customer Support Advisor, Travel Support Advisor, Customer Care Representative

About the Opportunity:

Little Bridge Search is the recruitment partner for a globally successful international travel operator launching its first US office in the Orlando area.

We’re hiringsixexperiencedCustomer Service Representatives for the opening team.

This is a great opportunity to join at the start of a new operation, work with premium travel products, and grow as the team scales.

This is a true customer service role supporting customers across phone, email, and web enquiries, not a commission sales position.

What we’re looking for:

  • Customer service experience in a call centre, hospitality, travel, resort, or other fast-paced service environment
  • Strong communication skills and confidence in handling customer issues
  • Calm, organised, and able to work in a structured, KPI-led environment
  • Good systems/admin skills (CRM, Outlook, Excel, etc.)
  • Travel or hospitality experience is helpful but not essential

What’s on offer:

  • $45,000 base salary
  • Performance bonus
  • Strong benefits package, PTO, 401k and Healthcare
  • On-site role in Altamonte Springs
  • Promote from within policy = Genuine career progression as the team grows

Interested?

Apply now for immediate and confidential consideration. Full client details and confirmed benefits will be shared with shortlisted candidates.

Candidate Referrals (Little Bridge Search – 2026):

If this isn’t right for you, but you know someone who would thrive in it, referrals are appreciated. If we place your referral, our thank-you includes either x2 tickets for experiences (MLS/NBA/MLB/NFL/VIP park tickets / F1 / major concerts) OR Amazon up to $1,000.

(Referral rewards are issued for successfully placed candidates, subject to basic terms.)basic terms.)

Not Specified
Manager, Search Engine Marketing - Corporate Las Vegas
Salary not disclosed
Las Vegas, NV 2 days ago

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

  • Medical, Dental, and Vision Coverage
  • 401(k) Retirement Program with Employer Match
  • Life and Disability Insurance Plans
  • Ancillary Insurance Plans
  • Employee Assistance Program
  • Fertility & Family Forming Support and Resources
  • Pet Insurance
  • Employee Discounts
  • Time off and much more!

The SEM Manager is responsible for executing the digital marketing strategy across Tao Group Hospitality venues, with a primary focus on search engine marketing (SEM) and paid search campaigns. This role drives revenue, ticket sales, VIP table bookings, and brand visibility through Google Ads management, paid search strategy, performance marketing, paid social media, and online platform optimization.


ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

  • Provide a friendly, personal demeanor with a willingness to interact
  • Provide professional and friendly guest services
  • Commit to company values and demonstrate dedication to providing excellent guest service for our guests and internal team
  • Ability to build data-driven paid search strategies while confidently overseeing daily execution across all digital channels
  • Ensure every campaign is delivered on time, creatively compelling, and aligned with measurable revenue growth
  • Assist and/ or complete additional tasks as assigned
  • Advanced SEM campaign management and optimization
  • Strong problem-solving and analytical capabilities with data-driven decision-making
  • Proficiency in bid management, budget allocation, and performance forecasting
  • Ability to communicate effectively in English, both verbally and in writing, with staff, clients, and the public
  • High level of confidentiality and integrity
  • Proficient in writing reports, business correspondence, and procedure documentation
  • Positive attitude with ability to stay organized and handle multiple campaigns simultaneously
  • Ability to maintain composure in fast-paced, high-pressure environments and meet tight deadlines
  • Collaborative team player with strong follow-through

EDUCATION/WORKING KNOWLEDGE:

  • Bachelor’s degree in marketing, Communications, or related field preferred
  • 3–5+ years of digital marketing experience with a strong emphasis on SEM and paid search, preferably within hospitality, nightlife, entertainment, or ticketed events
  • Expert-level proficiency in Google Ads (Search, Display, Performance Max) with proven track record of optimizing campaigns for conversions and ROAS
  • Deep understanding of keyword research, bid management, ad copy optimization, and Quality Score improvement
  • Experience with Google Ads scripts, automated bidding strategies, and advanced audience targeting
  • Demonstrated success managing substantial paid search budgets with measurable performance outcomes
  • Strong analytical skills with proficiency in Google Analytics (GA4), Google Tag Manager, and conversion tracking implementation
  • Experience with Meta Business Manager and paid social campaigns
  • Knowledge of email marketing platforms, CMS systems, local search marketing, and SEO best practices
  • Experience with A/B testing, landing page optimization, and conversion rate optimization
  • Proven ability to analyze search query reports, attribution models, and multi-channel performance data
  • Strong analytical, organizational, and communication skills
  • Ability to obtain required state work cards
  • Valid driver's license
  • Maintain a professional and well-groomed appearance adhering to company standards
  • Proficient in Windows Microsoft Office, POS systems, Oracle knowledge preferred
  • 21+ years of age

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions

  • Must have strong problem-solving skills
  • Excellent written and verbal communication skills required
  • Ability to work under pressure and meet deadlines
  • Must have good positive energy throughout the day
  • Must be able to read the computer monitors and print legibly
  • Must be able to sit and/or stand for extended periods of time
  • Must be able to move quickly through work and set the pace in the office
  • Must be able to push and lift up to 25 lbs.
  • Small to Medium office environment
  • Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
  • 5-25% Local Travel (United States)
  • Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
  • May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
  • Maintain a professional, neat, and well-groomed appearance adhering to Company standards
  • Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner
  • Ability to maintain a high level of confidentiality
  • Ability to handle a fast-paced, busy, and somewhat stressful environment
Not Specified
Lead Design Verification Engineer
✦ New
Salary not disclosed
San Francisco, CA 1 day ago

Eximietas Design is a leading technology consulting and solutions development firm specialising in the VLSI, Cloud Computing, Cyber Security, and AI/ML domains. Our success is anchored in the unparalleled expertise of our engineering leadership team, whose collective experience spans renowned tech giants. With a commitment to innovation and excellence, we deliver cutting-edge solutions that empower businesses to thrive in the ever-evolving digital landscape.


Location: Bay Area, CA

Employment Type: Full-Time


Minimum Qualifications:

● Bachelor’s degree in computer science or electrical/Electronics Engineering

● Over 10 years of experience in Design Verification

● Strong understanding of design concepts and ASIC verification flow

● Proven experience in IP, Subsystem, and SoC verification

● Hands-on expertise with high-speed protocols and their controllers (PCIe/USB/DDR/ Ethernet/MIPI/UFS)

● Proficient in System Verilog and UVM coding

● Solid understanding of RAL (Register Abstraction Layer)

● Practical experience integrating third-party VIPs

● Excellent problem-solving, analytical, and debugging skills

● Mandatory exposure to at least one of the following: GLS, UPF, Performance Verification, Meta stability simulation, Boot-up (C–SV/UVM) handshakes and C testcase development

● Demonstrated capability in Subsystem testbench development and SoC-level verification

● Strong knowledge of AMBA protocols including AXI, APB, and AHB

● Hands-on experience with revision control systems such as Git, SVN, or Perforce

● Experience in a team lead role with responsibilities in guiding, mentoring, and ensuring effective collaboration across teams


As a Lead verification engineer candidate will be responsible to work at IP, Subsystem or

SoC verification-related tasks.

Responsibilities:

● Develop testbench components (Driver, Monitor, Scoreboard) from scratch or enhance an existing testbench for a given IP, Subsystem, or SOC.

● Understand design specifications and implementation to define the verification strategy.

● Create testbench micro-architecture, test plan, and coverage plan documents.

● Define the verification scope, develop test plans and tests, and establish the verification infrastructure to ensure design correctness.

● Implement System Verilog assertions and functional coverage.

● Analysed code coverage and address missing scenarios to meet coverage goals.

● Work with other verification team members to develop, execute, and analyse verification test cases and sequences, providing relevant solutions to issues.

● Collaborate with architects, designers, and pre- and post-silicon verification teams to meet deadlines.

● Coordinate with customer leads, ensuring all deliverables and timelines are met.

● Serve as the project's point of contact, responsible for verification signoff.


Apply/Refer -

Not Specified
Assistant General Manager
✦ New
Salary not disclosed
Dallas, TX 1 day ago

OVERVIEW

Crown Block offers a fine balance between steak, seafood, and plant-based cuisine, featuring ingredients from regional farms, ranches, and the Gulf of Mexico. Its Rare Steak program embraces a range of offerings that includes Prime Beef, Texas Wagyu, and Japanese A5 Wagyu. Creative beverage program and diverse wine list.


DESCRIPTION

The Assistant General Manager will work alongside and directly support the General Manager and Executive Chef, with responsibility for all FOH operations, oversight of BOH operations, team leadership and development, beverage functions, guest and employee satisfaction, private and hosted events, and revenue targets.


The ideal candidate will have excellent written and verbal communication skills. Computer skills are also required as well as proficiency in Microsoft Office Suite products including, but not limited to Word, Outlook, and Excel. Due to the fast-paced nature of the business, the ability to multi-task and work under pressure while still being detail oriented is imperative.


OBJECTIVE

  • Responsible for the successful achievement of all financial, quality and service goals for the organization along with the General Manager and Executive Chef
  • Monitor and ensure the highest service standards possible, prioritizing guest and employee satisfaction
  • Interact directly with our guests to provide welcoming, friendly service and to proactively solicit/receive feedback on quality of food and service and respond accordingly
  • Help plan and execute staffing, training, and supervision for all department team members
  • Possess a working knowledge of all department and company policies and procedures
  • Assist in identifying and developing promotional opportunities for the restaurant
  • Perform tasks, assignments, and projects, meeting deadlines and surpassing expectations
  • Direct others in completion of task or assignments; render advice and provide expertise or judgment based on information gathered
  • Conduct interviews and make recommendations of candidates for new hires
  • Determine if and/or when policy or procedural infractions by team members occur and issue the appropriate level of progressive discipline
  • Responsible for the timely evaluation and training of all direct reports, conducting introductory period and annual performance reviews to facilitate
  • Maintain an open-door policy and addresses all team member concerns or challenges in a timely, professional, agreeable manner
  • Conduct and participate in meetings with management and staff
  • Represent the restaurant within the community, developing and maintaining relationships for the purposes of growing business as well as maintaining an excellent reputation as a company and operation
  • Evaluate information to render an opinion or take action based on that information that will impact the department or function
  • Enhance department effectiveness and proactively manage resources to eliminate excess cost or unnecessary expenditures
  • Create a work environment that promotes teamwork, feedback, recognition, mutual respect, and employee satisfaction
  • Provide administrative, operational, and logistical support as needed
  • Responsible for confidential and time sensitive material
  • Additional duties as necessary and assigned


SUPPORTIVE FUNCTIONS

  • In addition to performance of the essential functions, this position is required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the requirements of the business:
  • Work towards property goals and objectives in conjunction with offsite corporate team.
  • Provide constructive feedback to all departments including culinary, operations, and sales and marketing staff.
  • Exhibits leader qualities and functions as determined by corporate team, to all employees.
  • Additional duties as necessary and assigned.


QUALIFICATION STANDARDS

  • A minimum of 3 years of previous food and beverage management and supervisory experience
  • Have strong leadership abilities, sound judgment, and knowledge of operations
  • Experience working in food-centric concept, high volume but intimate atmosphere
  • Exceptional organizational, verbal and written communication skills
  • Excellent customer service skills and experience working with VIP and regular clientele
  • Ability to multi-task and perform calmly in a fast-paced environment
  • Exceptional organizational, verbal and written communication skills
  • Strong attention to detail
  • Experience in training and mentoring of staff, knowledge of inventory management, previous scheduling experience
  • Excellent interpersonal skills to communicate with all levels of management and employees
  • Ability to read, write & speak fluent English
  • Strong computer skills are necessary to handle generating reports
  • Flexible schedule
  • Professional appearance and demeanor
  • Must be able to work nights, weekends and holidays as needed
  • Must maintain the mental and physical stamina to work extended shifts and days


COMPENSATION AND BENEFITS

  • Competitive Compensation
  • Annual Bonus based on transparent, performance dependent standards
  • Eligible to participate in family health insurance, $700 monthly covered by the company, as of the 1st day of the month following your date of hire
  • Comprehensive dental and vision insurance
  • Paid Time Off
  • Promotional Opportunities
  • Free Shift Meal


Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance


Shift:

  • 10-hour shift


Weekly day range:

  • Every weekend
  • Weekends as needed


Experience:

  • Restaurant management: 3 years (Required)
  • Food service: 3 years (Preferred)


Ability to Relocate:

  • Dallas, TX 75207: Relocate before starting work (Required)
Not Specified
Sr. Corporate Event Planner
✦ New
🏢 LMC
Salary not disclosed
Wayne, PA 1 day ago

LMC is a leading buying group representing a network of independent building material companies across the United States. We specialize in negotiating procurement opportunities for top brands in the lumber and building materials industry, while providing operational support in logistics, technology, marketing, and capital equipment. Our mission is to empower our members with a competitive edge to grow their market share locally.


Job Summary

We are looking to add a creative and dynamic Senior Corporate Events Planner to our team. The Senior Corporate Events Planner will serve as project leader on specific events, responsible for the end-to-end planning, coordination, and execution of corporate events that support business objectives, enhance brand presence, and deliver exceptional attendee experiences. This role manages logistics, vendor relationships, budgets, and cross-functional collaboration to ensure successful event delivery.


Essential Duties and Responsibilities:

  • Partner with internal stakeholders to understand event goals, audience, and success metrics
  • Manage and support all strategic, operations and logistical activities for meeting and event related projects.
  • Organize facilities and manage all event details such as lodging, catering, setup, entertainment, transportation, registration, AV, and production technology.
  • Oversee onsite execution, ensuring seamless delivery and troubleshooting issues in real time.
  • Manage registration processes and attendee communications
  • Maintain, report, and forecast meeting budgets.
  • Use technology to manage the planning processes for meeting, including meeting registrations, approvals, budget and actual spend, calendars, meeting logistics, attendee registrations etc.
  • Negotiate with vendors to secure contracts, maintain budgets and ensure event needs are met.
  • Conduct research, find resources and make recommendations regarding event possibilities.
  • Design and build websites that provide exceptional user experience and maintain efficient backend attendee management and reporting.
  • Understand the unique needs of different types of events.
  • Develop and maintain a strong working relationship with dealers, exhibitors, vendors, and internal staff.
  • Partner with Marketing and other stakeholders in the development of communication plans and materials including invitations, promotional materials, meeting websites and other meeting/event collateral.
  • Support execution of delivery in line with the overall strategy.
  • All other duties as assigned.


Qualifications:

  • 8+ years of experience in the field of meeting and event planning.
  • Bachelor ‘s degree in business administration, marketing, meeting management, public relations, communications, hospitality, or equivalent work experience required.
  • Experience with event management software required. Cvent experience (Meeting/Registration development, On Arrival, Mobile App/Attendee Hub) is preferred.
  • Strong knowledge of program/event management and budget maintenance. Exposure to project planning/forecasting financial implications.
  • Excellent computer skills, knowledge of Microsoft Office tools, CRM Systems, Concur & ability to learn new technology quickly.
  • Cvent certified preferred.
  • Sourcing experience preferred.
  • Executive/VIP planned experience preferred.
  • Ability to work with minimal direction required.
  • Ability to travel up to 20% required.

Join us as a Senior Event Planner to craft extraordinary experiences that showcase our brand’s excellence! Your energy will drive memorable events that foster connections and elevate our industry presence.

Not Specified
Resource Manager
✦ New
Salary not disclosed
Miami, FL 1 day ago

You are an events Resource Manager/Project Manager who sets the standard for exceptional service. You understand that every interaction—no matter how fast-paced or high-pressure—is an opportunity to create confidence, trust, and a lasting positive impression. Calm, composed, and solutions-oriented, you remain steady and professional even when conditions are unpredictable and the stakes are high.


In this role, you will collaborate with an elite, highly polished team responsible for coordinating the smooth arrival and departure for high-level VIPs and world-class athletes attending the most watched sporting event on the planet. Precision, discretion, and poise are not optional—they are essential. If you thrive in dynamic environments and take pride in delivering white-glove service under any circumstance, we invite you to be part of history and join the FIFA26 World Cup team.


Location: Miami. FL

Pay rate: $40/hr

Project Dates: 5/1/26 – 7/27/26


What you will do:

  • Assist Temporary Staffing Agency with managing the end-to-end recruitment process for temporary staff, ensuring alignment with FIFA requirements.
  • Support the preparation and delivery of training materials for staff prior to tournament-time operations.
  • Track recruitment progress, onboarding milestones, and training completion across functional areas.
  • Workforce Operations
  • Support the first-day arrival and check-in process for temporary staff, ensuring smooth onboarding and compliance with operational standards.
  • Manage tournament-time workforce operations, including daily attendance verification, confirmation of overtime hours, and issue escalation.
  • Act as a liaison between Temporary Staffing Agency, FIFA PMO, and Functional Areas to ensure staff deployment needs are met.


Reporting & Issue Management:

  • Maintain accurate and transparent records of recruitment progress, time reporting, and workforce allocation.
  • Track, escalate, and resolve payroll, attendance, and staffing issues in a timely manner.
  • Implement and monitor controls to ensure time reporting integrity and prevent falsification of working hours.
  • Provide regular reports on workforce status, challenges, and solutions to FIFA management.
  • Collaboration & Coordination
  • Work closely with Temporary Staffing Agency’s redeployed staff assigned to workforce management tasks.
  • Collaborate with FIFA Functional Areas (Client Services, Arrivals & Departures, Fleet, Bus, Venue Operations) to align staffing operations with event needs.
  • Support issue escalation and resolution processes between Temporary Staffing Agency and FIFA during tournament operations.


What you bring:

  • Fluency in English (additional languages are a strong asset).
  • Strong interpersonal and communication skills.
  • Ability to work in a fast-paced, client-facing environment.
  • Organizational skills with attention to detail.
  • Experience in Resource Management for large scale events or activations.
  • Staffing industry experience a plus.


To learn more about the workplace and culture of the team, please apply!


For over 50 years, Nelson Connects has empowered employers and job seekers to achieve their unique versions of success. Our commitment to excellence, integrity, compassion, and innovation has made us a trusted partner in connecting jobs, people, and communities. The remarkably talented and dedicated people of Nelson Connects are building on the rich history of this company to define the future of our industry, and we can’t wait to work with you.


We are Nelson Connects, and our purpose is your success.

Not Specified
Catering Manager
✦ New
Salary not disclosed
Moscow, ID 1 day ago

WE’RE HIRING A CATERING MANAGER!

University of Idaho – Moscow

With Chartwells Higher Ed (Compass Group USA)


Get ready to bring flavor, excitement, and unforgettable moments to campus! If you love food, events, creativity, and leading a passionate team, this role is calling your name.

Job Details

Title: Catering Manager

Location: University of Idaho – Moscow

RELOCATION Assistance is provided

Salary: $70k–$80k (based on experience)

Schedule: Open availability


What You’ll Do

You’ll be the magic behind every event — from cozy coffee setups to VIP dinners to Presidential galas

Your daily adventure includes:

  • Partnering with the Executive Chef on menu magic
  • Leading and supporting all catering events
  • Ensuring quality, logistics, and top‑tier sanitation
  • Training catering associates
  • Managing food cost & labor with precision
  • Building amazing client relationships
  • Jumping in wherever needed to deliver WOW moments

What You Bring

  • 2+ years catering experience (1 year in management)
  • Background in restaurants, hotels, education, corporate dining, etc.
  • Deep knowledge of trends, presentation, cost control & quality
  • Strong financial and budgeting skills
  • MS Office skills (Word, Excel, PowerPoint, Outlook)
  • ServSafe® Certification
  • A passion for great food + great service!


Benefits & Perks

Joining Chartwells Higher Ed means amazing support & perks!

Medical

Dental

Vision

Life & Disability Insurance

PTO

Holiday Time Off

Discount Marketplace

Pet Insurance

Commuter Benefits

Paid Parental Leave

FSAs

Associate Shopping Program

Wellness Programs

Employee Assistance Program

…and more!

Not Specified
Director of Front Office - The Langham, Boston
✦ New
Salary not disclosed
Boston, MA 1 day ago

Director of Front Office – The Langham, Boston


About Langham Hospitality Group

A wholly-owned subsidiary of Great Eagle Holdings, Langham Hospitality Group (LHG) comprises a family of distinctive brands, including The Langham Hotels and Resorts, Cordis Hotels and Resorts, Eaton Workshop and Ying’nFlo. With over 40 hotels and residences in operation or development, LHG has a global footprint that extends across Asia, Europe, North America, Australasia and the Middle East.


LHG's approach to hospitality centres on open and genuine interactions with guests, colleagues and the world around us. With dedicated colleagues across four continents, we foster an engaging and respectful workplace to nurture careers, delight guests, and embrace the company's vision to building great memories together.


The Langham, Boston is one of the city’s most historic hotels and is one of the most iconic luxury hotels in the US. You will be leading Front Office operations, ensuring the highest levels of guest satisfaction and service excellence. This leadership role involves managing guest relations, concierge services, front desk operations, and bell services. The Director of Front Office will be instrumental in crafting memorable guest experiences, implementing Langham service standards, and leading a dynamic team in alignment with the culture and values of Langham Hospitality Group.


Key Responsibilities:


Operational Leadership

  • Oversee the daily and strategic operation of the front office, ensuring exceptional guest service at every touchpoint.
  • Promote visibility and engagement of Assistant Front Office Managers, ensuring they actively support desk operations and front-line colleagues.
  • Monitor guest satisfaction, address complaints swiftly, and lead by example in delivering anticipatory service.
  • Maintain strong interdepartmental collaboration to resolve service issues efficiently.
  • Ensure consistent process adherence, including check-in procedures, headset use, and billing accuracy (e.g., early departure fees).

Staff Management and Development

  • Recruit, train, coach, and retain a high-performing Front Office team.
  • Conduct regular performance evaluations, daily audits, and coaching sessions to promote growth and accountability.
  • Empower managers through effective delegation of responsibilities and task ownership to build confidence and strengthen team operations.
  • Create a culture of trust and development by encouraging decision-making and proactive leadership across all management levels.

Guest Relations

  • Lead initiatives to enhance the guest experience, including personalized pre-arrival engagement and thoughtful post-stay follow-up.
  • Handle VIPs, service recovery, and loyalty program recognition to ensure memorable experiences.
  • Analyze guest feedback to identify trends and opportunities for service improvement.

Financial Management

  • Manage the front office budget, control departmental expenses, and drive performance against financial goals.
  • Leverage upselling and revenue-enhancing strategies to maximize room revenue.
  • Review financial reports and labor forecasts, planning as needed to align with occupancy trends.

Quality Control

  • Enforce brand standards and service expectations consistently throughout the department.
  • Conduct regular inspections and audits of team performance, grooming standards, and guest interactions.
  • Follow through on process consistency and accountability, ensuring operational procedures are upheld.

Strategic Planning

  • Participate in hotel-wide strategic initiatives and contribute to long-term planning.
  • Stay ahead of industry trends and incorporate best practices to elevate service delivery and operational efficiency.
  • Lead continuous improvement projects and initiatives to support departmental goals and guest satisfaction targets.

Technology and Systems Management

  • Ensure all staff are proficient in front office systems including PMS, guest service platforms, and communication tools.
  • Drive efficient use of technology to streamline check-in/check-out, guest communication, and reporting.

Reporting and Health and Safety

  • Ensure compliance with all local health, safety, and fire regulations.
  • Train and coach staff in emergency procedures and workplace safety.
  • Take corrective action as needed to maintain a secure and safe environment for guests and employees.

Key Competencies & Leadership Attributes

  • To excel in this role, the Director of Front Office must demonstrate:
  • Strong Team Presence: Actively engage with staff on the floor and lead with visibility, setting the tone for guest-focused service and internal support.
  • Confident Decision-Making: Take ownership of departmental decisions and guide the team with clarity and assurance.
  • Effective Delegation: Empower and develop team leaders by distributing responsibilities and trusting in their execution.
  • Process Discipline: Ensure consistent adherence to operational protocols and enforce accountability to maintain service excellence.
  • People Leadership: Foster trust, communicate with purpose, and inspire a culture.


Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, or a related field
  • Minimum of 5 years in front office leadership within a luxury hotel environment
  • Proven experience leading high-performance teams and mentoring junior leaders
  • Strong interpersonal, communication, and conflict resolution skills
  • Demonstrated ability to make independent, timely, and guest-centric decisions
  • Deep knowledge of hotel systems including Shiji, HotSOS, and Alice
  • Flexible availability including nights, weekends, and holidays
  • Legally authorized to work in the United States


Salary Range:

  • $105,000 - $115,000 annually


For more information about the property, please visit:

Not Specified
Creative & Administrative Assistant
✦ New
Salary not disclosed
Los Angeles, CA 1 day ago

About Alice

Alice is a woman-founded functional chocolate brand reimagining daily supplements through the power of mushrooms, botanicals, and adaptogens. Over the years, we’ve expanded nationwide across both retail and direct-to-consumer channels, with placement in major retailers including Whole Foods, Sprouts, and Target.

We believe in wellness that feels indulgent, science-backed, and deeply intentional — and we’re building a team that reflects that same energy.


The Role

We are seeking a creative, detail-oriented Creative & Administrative Assistant Intern to work closely with our CEO and support day-to-day needs at our Venice HQ.

This role is perfect for someone who is equal parts organized and creative — someone who enjoys working with their hands, has a strong eye for detail, and takes pride in thoughtful execution. You’ll work closely with our CEO and collaborate with the broader team across a mix of ad hoc projects, gifting, creative production, and operational coordination.


What You’ll Do

Administrative Support

  • Assist with day-to-day tasks and ad hoc projects for the CEO
  • Support organization of materials, projects, and ongoing initiatives
  • Help coordinate schedules, reminders, and general task flow as needed


Creative & Gifting

  • Assemble and execute VIP gifting and mailers
  • Support creation of brand collateral, packaging details, and merch projects
  • Handwrite notes and materials with a high level of care and presentation
  • Assist with light creative production and hands-on projects


Operations & Coordination

  • Coordinate and track shipments, deliveries, and inventory for gifting or projects
  • Help maintain organization within HQ (materials, supplies, packaging, etc.)
  • Support general office needs and in-person execution


What We’re Looking For

  • Current college student (Sophomore–Senior preferred) 
  • Strong attention to detail and pride in execution
  • Creative, crafty, and enjoys hands-on work
  • Excellent organization and reliability
  • Clear and thoughtful written communication
  • Strong penmanship (required)
  • Comfortable working in-person in Venice, CA
  • Positive, proactive, and solutions-oriented mindset
  • Interest in startups, wellness, CPG, or creative operations


What You’ll Gain

  • Direct exposure to working alongside a founder / CEO
  • Hands-on experience across creative, operations, and brand execution
  • Insight into how a fast-growing consumer brand operates day-to-day
  • Real responsibility and tangible impact
  • A strong and unique experience on your resume


Commitment

  • 5–10 hours per week
  • Remote
  • $600 paid monthly
  • 5 month term (with potential extension)


How to Apply

Please submit the following to

  • Resume
  • Cover letter 
  • Your availability (weekly hours)
  • Most recent transcript
  • A photo or scan of a handwriting sample


We’re looking for someone excited to grow with us.

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