Usaa Customer Service Jobs in Usa

Career paths start at $17.00 per hour plus unlimited commission (This includes an hourly base rate of $16.50 and an on-site differential of .Sales positions have unlimited commission/bonus potential, inbound calls!This role is on-site at our Tucson facility.

Why start building your career at Afni?We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.A training program and leadership team that believes in you.

After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.This position is for auto insurance or wireless sales, so you will be handling mainly inbound calls from people looking to purchase auto insurance OR wireless devices and services for businesses.

You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency.

Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!Six months of sales experienceMust have GED or High School Diploma

Customer Service Representative is responsible for the private fleet administrative functions. Responsibility includes planning, tracking, tracing, and reporting on inbound and outbound dedicated loads. Works with the private fleet on-site team to ensure on time store deliveries, tractor utilization, inbound reverse logistics on time pick up, and driver safety and legal compliance operations.

Duties and Responsibilities:

Plan and assign outbound, vendor backhaul, and OVD loads

Plan and assign rolltainer sweeps and dunnage consolidations

Reporting Function:

Report on time load pick up

Report on time store delivery

Report BOL pick up

Report on tractor utilization

Report on vendor backhaul pickup and delivery

Answer and process driver load messages through satellite communications and plan swaps

Resolve load issues involving bust outs, over weights, and/or paperwork issues

Answer telephone calls from drivers, vendors, DCs, SSC and other external sources

Work with drivers to ensure they understand the delivery documentation, call stores when the delivery is late, monitor load dispatch assignments, and review load optimizing.

Knowledge and Skills:

Proficient communication (written and verbal), listening, and interpersonal problem solving skills

Knowledge of dedicated transportation operations

High attention to detail, strong planning, and organization skills

Understands driver logs and hours of service

Proficient in usage of transportation optimization software to perform routing, tendering, scheduling, and shipment tracking

Ability to function in a high-stress environment

Must know MS Office software

Experience and/or Education:

Distribution experience preferred.

Quality check or audit experience preferred.

Warehouse management system applications experience preferred.

Bachelor's degree in Business or Logistics preferred, or comparable experience of one to two years in transportation operations for a retailer, manufacturing company, major carrier, or logistics company required.

One to two years customer service experience preferred

One to two years onsite driver dispatch experience preferred

One year Driver Dispatch Management System (satellite dispatch systems) experience (McLeod, TMW, Telogis, Dispatch Tracks, AS400)

Milan Laser is the largest laser hair removal company in the nation and a two-time Best Places to Work in Omaha winner. With more than 400 clinics across 38 states and continued expansion, we're growing fast and looking for service-minded professionals who want to grow with us.

This role is the launching point for your Milan career. You'll join a supportive team, learn the business from the inside out, and build the foundation needed to advance into: a steady and engaging call center role; a team that invests in your training and development; higher-earning sales positions and future opportunities across Milan's corporate and field teams.

This part-time opportunity offers the same exposure, training, and development as our full-time roles, with added scheduling flexibility to fit your life.

About the Role

You will support clients across the country through inbound calls, emails, and chat. You will help with appointments, answer questions about their hair free journey, resolve account needs, and guide new callers who are exploring a consultation. Every interaction should create a great client experience that feels clear, helpful, and personal.

This is high volume, fast paced work. You will balance accuracy, efficiency, and strong service while delivering consistent client experiences that reflect Milan's standards.

Compensation

Base Pay: $17 per hour

Additional earnings through hourly differentials and commission

Top Performers earn $20-$22/hour total

Schedule

16-22 hours per week

Shifts are 4-5 hours each

Morning, evening, and weekend options

Business Hours

Monday-Thursday: 7:30am-8pm

Friday-Saturday: 7am-8pm

Sunday: 8am-6:30pm

Part-time roles are not eligible for full-time benefits, though full-time opportunities are frequently available.

What You'll Do

Respond to inbound calls, emails, texts, and chat from current clients

Support appointment scheduling and assist with account questions

Deliver empathetic, confident, solutions-focused service

Assist inbound phone leads and book consultations when appropriate

Follow standard processes and scripting to ensure consistency

Document all client interactions accurately and completely

Meet productivity and customer service expectations

Participate in coaching, performance discussions, and development activities

Support new initiatives and team improvements

Job Requirements

Minimum Requirements

High school diploma or equivalent

One year of customer service experience in a fast-paced environment

Ability to manage multiple communication channels at once (calls, email, chat)

Strong written and verbal communication skills

Must type at least 60 words per minute

Proven reliability, professionalism, and strong attendance

Ability to maintain confidentiality and handle sensitive client information

Comfortable working in a structured, metric-driven call center environment

Preferred Experience

Call center experience

Experience supporting customers via phone, chat, or email

Experience with appointment scheduling or multi-channel service environments

Behavioral Strengths

Customer Obsessed: Creates positive, supportive client experiences

Drive for Results: Works with personal ownership and meets expectations

Coachable: Open to feedback and eager to grow

Calm Under Pressure: Performs well in high-volume environments

Collaborative: Communicates clearly and works well within a team

Availability Requirements

16 to 22 hours per week

Ability to work morning, evening, or weekend shifts

Why You'll Love Working Here

You will be part of a fun, successful, and hardworking team that takes pride in creating great client experiences every day. The environment is supportive, energetic, and focused on helping you grow your skills and your career.

We also offer strong benefits and real advancement opportunities. Many team members move into roles such as: Client Coordinator with strong earning potential; Quality and Training; Corporate business operations; Field sales supporting more than 400 clinics.

Part-time employees receive competitive pay, bonus potential, and a positive, supportive, people-first environment. Full-time opportunities with full benefits are posted regularly and part-time team members are encouraged to apply.

Milan Laser welcomes applicants from all backgrounds. Visa sponsorship is not available. Equal Opportunity Employer.

#INDCC1

Whether youre a born leader, or have earned your stripes through years of experience, you might be just the person were looking forgoal-oriented, team-focused and ready to hit the ground running.

Benefits:

• 4 day work week!
• A passionate environment that supports growth.
• Shift meals provided
• Excellent Hours
• Bonus Program
• Full Health Benefits

As a member of the management team, the Associate Manager assists in providing direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to provide our guests with an exceptional NEWK's Experience and exceptional product quality. This position also helps to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs.This career opportunity is with a independently owned franchise restaurant.

NEWK'S Associate Managerstreat all people with courtesy and respectful attitude. They are reliable, independent thinkers and good decision-makers. They create a culture of empowerment and fun in caring for our guests while ensuring profitability and operational excellence are maintained. The Associate Manager values training and adheres to the NEWKs training systems.

Associate Manager Job Responsibilities:

• Provide direction and motivation to the hourly partners, ensuring execution of all positions, chores and responsibilities in order to provide our guests with an exceptional NEWKs Experience and exceptional product quality
• Help to protect the brand by maintaining a sanitary, safe, respectful, efficient and quality work environment while effectively managing operational/product costs

Apply now online.

• Excellent communications, supervisory, and guest service skills
• Computer literacy; comfortable with Microsoft Office Software
• Must have a valid drivers license and insurance

Our commitment to quality ingredients and customer service begins with every team member. If youre looking for an exciting career in a passionate environment, youve come to the right place.Our success relies on happy guests and happy team members. Exceptional customer service has been our foundation since day one.

This position is responsible for providing support to membership operations. Assisting with Guest complaints, handle mobile and credit/debit payments, sell appropriate park admissions media, and distribute tickets and media as applicable.

 What's In It For You

• Get Paid Daily!
• Free tickets for your family & friends!
• Promotion opportunities!
• Diverse working environment
• Scholarship opportunities!
• Exclusive employee parties, events, giveaways, discounts, and more!
• Free access to Atlanta area attractions and other regional theme parks!
• Job and Career Building Skills
• Flexible scheduling

• Comply with proper debit/credit and mobile payment procedures
• Provide accurate information to Guests and assist Season Passes and Membership holders.
• Utilize POS system and season pass administration system to sell tickets and look up season pass and membership information.
• Handle various ticket transactions with and without coupons.
• Ensure guest safety and satisfaction during their visit to Six Flags.
• Resolve Guest concerns that may arise daily
• Ensure standards of performance for all areas within their responsibilities are met.
• Ensure that image, cleanliness, and courtesy standards requirements are met.
• Other duties as assigned.

Pay Rate: $10.50/hr.

• At least 18 years of age
• Must react well in stressful situations and emergencies.
• Able to work efficiently in a fast-paced environment.
• Willing to actively engage guests.
• Must have excellent customer service skills.
• Able to communicate effectively in English and/or other languages preferred, including the ability to read and speak.
• Available to work flexible hours on nights and weekends.
• Be safety conscious, while also outgoing with a friendly demeanor.
• Be willing to actively engage guests.
• Fluent in More than 1 Language (Preferred, not required)

Do you love interacting with people? Then this is an experience you don't want to miss. As one of the first faces our guests will encounter, you have the unique opportunity to ehance our guests' experience right from the start.  Providing Six Flags standards of excellent customer service, you will be enriching the experience for both the guest and yourself as you provide answers to guest questions and inquries, all while having fun!

• Assist Guests with the purchase of in park Admission and Group Sales Tickets as well as On-line Ticket sales and issues.
• Assist Guests with purchasing, processing and maintaining Season passes and Memberships both On-line and in park.
• Utilize service recovery skills learned throughout department training to assist Guests with questions, comments, and concerns regarding their Season Passes, Membership accounts and overall visit.
• Be able to use current Point of Sale (POS) system to process purchase transactions.
• Maintain the Park’s Lost and Found items and database including logging, tracking and returning items lost within the park.
• Assist the Security Department with lost children and parents, working to reunite them in a timely manner.
• Display a calm and attentive approach in solving problems and handling difficult situations.

• Maintain a clean and safe environment for Guests and Team Members. This includes but is not limited to; organizing Lost and Found, maintaining paperwork at locations, monitoring and responding to phone calls and other comments submitted by guests.
• Follow all delegated tasks assigned by Admissions Supervisors and/or Operations Full Time Management.
• Perform and comply with functions learned in Discovery, Admissions Department and On the Job Training, and Guest Relations/Hospitality Training
• Follow all aspects of the Six Flags Mantra: Friendly Clean Fast Safe Service
• Comply with all Six Flags policies and procedures ensuring operation in a safe manner.

• Pay Rate: $16.00/hr
• Flexible scheduling – work as little or as much as you want
• Paid training
• Advancement opportunities
• Free admission to ALL Six Flags parks, including White Water Bay
• Free tickets for friends and family
• Discounts on passes, food, and merchandise
• Exclusive employee events
• Fun rewards, benefits, and more!

• Customer Service experience a plus, but not required
• Strong communication skills, both oral and written, in addition to administrative, organizational, and public relations skills
• Must be able to multitask and handle difficult situations in a demanding fast paced environment
• Must be able to work in a team, alone or with little to no supervision depending on location
• Must be able to type and quickly learn new computer programs, understanding that the programs learned will be used in almost every Guest interaction.
• Must be able to sit, stand, or walk for long periods of time
• For safety purposes, the individual must be able to communicate effectively in the English language, including the ability to read, speak, write, and understand the English language
• Ability to actively communicate with large groups of Guests as well as handling individual conflicts
• Be available to work flexible hours including nights, weekends and holidays within the limits of applicable Federal, State and facility labor laws and guidelines
• Other duties as requested.

Your opportunity

At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together.

As a Client Banking Services Professional, you are at the forefront of the client experience, delivering outstanding customer service to our Charles Schwab Bank clients calling for assistance. You will field 40-60 inbound calls every day, providing subject matter expertise on the following banking products and services: deposit accounts, online account management and bill pay, money movement, mobile banking, and debit cards. This is a phone-based role requiring the use of multiple computer applications and dual monitors.

What you have

Required Qualifications

• Minimum of 1 year of work experience, which may include volunteer experience, internships, or other roles in an office environment.
• You will be working a set shift which may include weekend or evening hours. Please speak with your Talent Advisor for more information including shift differentials.
• Ability to multi-task with demonstrated experience in using multiple computing applications simultaneously.
• Ability to work in the office up to 75% - 100% of the time, as required.

Preferred Qualifications

• Active listening skills along with the ability to engage in open-ended dialogue to gain a thorough understanding of the client's financial needs.
• Dedication to resolving a variety of complex client inquiries both through technology and by working closely with business partners within Schwab to identify efficient and effective methods to meet client goals.
• Ability to establish rapport with clients over the phone to create long term relationships with Schwab.
• Desire to be part of a supportive and collaborative team.
• High attention to detail to adhere to extensive bank policies, procedures, and guidelines.
• Drive to learn from a dedicated team manager focused on helping you reach clear performance objectives by providing leadership support and on-the-job learning.

#campus

What's in it for you

At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration—so you can build the skills to make a lasting impact. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

• 401(k) with company match and Employee stock purchase plan
• Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
• Paid parental leave and family building benefits
• Tuition reimbursement
• Health, dental, and vision insurance

Must be located within one hour of Pottstown, PA.

Are you stuck in your mundane Job with no growth opportunity? Are you looking to blend hard work and FUN?

Diamond's culture is made up of a team of driven and passionate employees that care about helping others. When you work at Diamond, you will find that you can have more than just a job here, you can build your career. Diamond employees believe in doing more for our members and more for our community, which is what has helped make us one of the Best Places to work in PA for 10 consecutive years. See how your career can grow when you start working with Diamond Credit Union.

Position Summary:

Member Advocate - Member Experience Center-Call handles member requests and provides exceptional member service, using product knowledge to recognize cross sell opportunities and refer to appropriate credit union specialists.

Supervisory Responsibilities:

No direct reports.

Essential Functions:

• Effectively handle incoming calls, making sure all calls are answered within 2 rings, while ensuring established average speed of answer performance and abandon rate standards are met.
• Assist members with general inquiries, account management, routine account-related requests such as: account reconciliation, evaluation and explanation of products, service fee and overdraft charges, up to and including fee refunds, transfer of funds, stop payment requests, debit cards (i.e.: usage, limits and dispute processing), credit card and loan payment processing, account maintenance changes (i.e.: name/address, phone, etc.) check reorders and interaction with internal support departments and 3rd parties.

Required Skills / Abilities:

• Demonstrated dedication to positive, member-focused service.
• Good interpersonal and communication skills to ensure member related issues are handled in a fair, consistent manner.
• Good organizational skills and attention to detail.
• Ability to work through member situations and provide effective and accurate resolutions.
• Good technical skills and ability to work with multiple systems.
• Ability to be available at 8:00am M-Sat.
• Available to work until 5:00pm M-W, 7:00pm Th, 6:00pm Fri, and 1:00pm Sat on a rotational basis.

Education / Experience:

• High school diploma or equivalent.
• Two plus years of customer service experience, preferably within a financial institution.

Diamond Credit Union complies with all laws related to equal employment opportunity. It is the policy of the Credit Union to not discriminate against any employee or applicant because of sex (including gender identity, gender expression, sexual orientation, pregnancy, and pregnancy related decisions). Diamond Credit Union will not engage in any discriminatory employment practices based on race, color, religion, gender, age, national origin, ancestry, veteran status, disability, or any other characteristics protected by law.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in February, March and April, we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Phoenix Arizona office. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Facilitate the member experience by answering phone calls, emails, and other requests from members.

• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

• Maintain required Property & Casualty (P&C) licenses and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent

• Current ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $50,029.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Loen Nursery mission is to grow and supply the wholesale trade, quality plants to customers throughout the U.S and Canada. We grow a complete line of nursery stock including woody ornamentals, shade and flowering trees, fruit, Japanese maples, grafted conifers, perennials, roses, ground covers, ferns, ornamental grasses.

Responsibilities:

• Customer Service
• Order Entry
• Plant Sales
• Nursery Tours
• Order Inspections
• Photos for customers and marketing
• Customer development by city, state
• New customer development
• Maintaining customer data base
• Service outside sales reps
• Seasonal pre-orders follow up sales
• Trade Show Participation
• Quotes, follow up
• Customer calls, new customer – building
• Geographic Truck building of plants
• A knowledge of what to sell and what is looking good
• An ongoing knowledge of plants
• Inventory Participation
• Service customer inquiries
• Up sell customers
• What to sell per marketplace, per zone, hardiness

Qualifications:

• 2-year min experience in horticulture
• Prefer 2-4 horticultural degree Landscape Architect  
• Outgoing, Friendly, Personality
• Computer Skills, Microsoft Office, Sage100, Excel
• Plant ID
• Sales Ability
• Team Player

A Plus

·        Spanish/English

·        Website Experience

·        Better than average computer skills

·        Specific horticultural expertise

·        Knowledge to substitute plants

Trainees with less experience will be considered.

Looking for committed, detail oriented, passion for plants and people.

Training period 6mo minimum to qualify for commissions.

Hourly Job: depending on experience

Experience qualified applicants may get higher pay scale and commission when hired.

Benefits/Compensation:

• Medical/Dental Insurance • Paid sick leave/holidays • Base rate, plus commission • Oregon Save Plan     • Pay commensurate with experience • Employee Plant Discount 

Salary Range Minimum

62,905

Salary Range Maximum

104,650

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Manager, Sales & Customer Service ensures that the very best of Macy's is always on display. They see the store through the customers' eyes, leading initiatives to increase shopper loyalty while upholding Macy’s standards for customer service. Their passion for the perfect customer experience drives the service team to maintain a welcoming and ready sales floor. Macy’s fun and inclusive environment is ideal for someone who enjoys connecting with people and sharing knowledge and enthusiasm with the team through training and coaching.

What You Will Do

• Build a productive, enthusiastic team eager to engage with customers and create memorable shopping experiences
• Exceed sales goals by leading Macy's initiatives through coaching and recognition, optimizing productivity and efficiency
• Review and utilize Sales and Star Rewards data to recognize colleagues and develop strategies to improve results
• Manage selling support, including the stockroom, signing, equipment, and merchandising
• Support other operational areas such as OMNI, Style, and Asset Protection
• Conduct ongoing talent analysis of colleagues and establish career progression plans for key positions to retain top talent and reduce turnover
• Actively fill open positions, prioritizing internal colleagues in Customer Experience, Commission, and Specialized Selling areas
• Interview, hire, train, coach, develop, coordinate, evaluate, and discipline direct and indirect reports; manage the team to meet or exceed performance and behavioral expectations; address complaints and resolve problems with colleagues
• Work a flexible retail schedule, including days, evenings, holidays, and weekends
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities
• In addition to the essential duties mentioned above, other duties may be assigned

Skills You Will Need

Leadership and Team Building: Ability to build, lead, and motivate a productive, enthusiastic team

Customer Service Excellence: Passion for delivering exceptional customer experiences and maintaining a welcoming sales floor

Sales and Performance Management: Proven ability to exceed sales goals through coaching, recognition, and optimizing productivity and efficiency

Analytical Skills: Ability to review and utilize sales and rewards data to recognize colleagues and develop improvement strategies

Operational Management: Experience managing selling support activities, including stockroom, signing, equipment, and merchandising

Cross-functional Support: Capability to support other operational areas such as OMNI, Style, and Asset Protection

Talent Development: Proficient in conducting talent analysis, establishing career progression plans, and retaining top talent

Conflict Resolution: Effective in addressing complaints and resolving problems with colleagues

Communication Skills: Consistently clear and effective communicator, writer, and presenter

Technical Proficiency: Strong skills in Microsoft suite, computers, and handheld devices

Who You Are

• Candidates with a Bachelor’s degree or equivalent work experience in a related field are encouraged to apply.
• Candidates with a High School diploma or equivalent are encouraged to apply.
• 3-5 years of management experience in retail
• This position requires heavy lifting, constant moving, standing, and reaching with arms and hands.
• Involves standing for at least two consecutive hours, lifting at least 30 lbs. stooping, kneeling, crouching, and climbing ladders
• May involve reaching above eye level
• Requires close vision, color vision, depth perception, and focus adjustment
• Able to work a flexible schedule based on department and company needs

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

We are seeking a detail-oriented, customer-obsessed Freelance Customer Service Associate to support a fast-growing women’s apparel brand. You’ll be on the front lines of the customer experience, helping shoppers feel confident in every interaction and every purchase.

Employment Type: Freelance

Location: Calabasas, CA (Onsite)

Schedule: Monday–Friday, 8:00 AM–5:00 PM | 40 hours per week

Start Date: ASAP

Duration: 3-month contract

Pay Rate: $21/hour

What You’ll Do

• Act as a primary point of contact for customers via email, ticketing platforms, and social media DMs, delivering timely and accurate responses.
• Support the full post-purchase journey, including order status questions, returns, exchanges, and size/fit inquiries.
• Process and troubleshoot orders using Shopify and related tools, ensuring smooth resolution of customer issues.
• Monitor shipment status (including lost, delayed, and damaged packages) and coordinate with warehouse and operations teams to resolve fulfillment issues.
• Accurately document customer interactions, issue details, and resolutions in systems such as HappyFox (or similar CRMs).
• Engage with customers on Instagram and other social platforms using an on-brand voice that reflects the label’s style and values.
• Collaborate with marketing, e-commerce, and operations partners to relay customer feedback and ensure a seamless brand experience.
• Identify recurring issues, trends, and opportunities for improvement to help refine policies, FAQs, and processes.

What You Bring

• 1–2 years of customer service experience, preferably in apparel, retail, or e-commerce.
• Hands-on experience with platforms such as Shopify, Instagram, HappyFox, AfterShip, or comparable customer support tools.
• Clear, confident written and verbal communication skills with a genuine customer-first mindset.
• Strong organizational skills and attention to detail; able to handle high-volume inquiries without sacrificing quality.
• A calm, professional demeanor and the ability to problem-solve under pressure.
• Enthusiasm for women’s fashion and a passion for helping customers feel great about their purchases.

This freelance role is a chance to directly influence the customer experience and help shape how a passionate community connects with the brand every day.

Inside Sales / Customer Service Representative (CSR)

Location: Wood-Ridge, NJ (Onsite)

Schedule: Monday–Friday | 7:30 AM – 4:30 PM

Department: Inside Sales

Reports To: Sales Leadership

Position Overview

We are seeking an experienced Customer Service / Inside Sales Representative to join a growing Inside Sales team. This newly created role is responsible for supporting customer accounts, processing orders, and assisting with inside sales initiatives to strengthen customer relationships and drive account growth.

The ideal candidate is proactive, highly organized, and relationship-driven, with the ability to thrive in a fast-paced environment while delivering excellent customer service.

Key Responsibilities

• Serve as a primary point of contact for customers by phone and email, addressing inquiries and resolving concerns professionally
• Process customer orders accurately from entry through delivery
• Support the sales team with account management and customer follow-up
• Build and maintain strong long-term customer relationships through consistent communication
• Coordinate with warehouse and operations teams to ensure timely deliveries and order readiness
• Maintain and update customer account information, including pricing, quotes, and order details
• Notify customers regarding pricing updates, delivery changes, or shipment issues
• Identify opportunities to upsell or introduce new products to existing accounts
• Maintain accurate documentation and records in internal systems
• Attend product knowledge meetings, training sessions, and sales meetings as required
• Contribute to daily reporting and communication with internal teams regarding customer needs and order status

Required Qualifications

• 3–5+ years of experience in customer service and/or inside sales
• Experience supporting customer accounts and managing multiple priorities
• Strong communication and interpersonal skills with a customer-focused mindset
• Comfortable working onsite in a fast-paced environment
• Strong attention to detail and organizational skills
• Self-starter with the ability to learn quickly and work independently

Preferred Qualifications

• Experience in food distribution, foodservice, beverage, manufacturing, wholesale, or related industries
• Familiarity with CRM, ERP, and order management systems
• Experience with lead generation, upselling, or account growth support

Technical Skills

• Order entry and account management
• CRM and order processing systems
• Microsoft Office (Outlook, Word, Excel)
• Cross-functional coordination with warehouse/logistics teams

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

Work Environment

This is an onsite office-based position in a fast-paced environment. Reliable attendance and strong collaboration with internal teams are essential.

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish

• Provide inbound customer support.
• Maintain broad knowledge of products, pricing, promotions, and procedures
• Achieve specific sales targets and maximizing sale opportunities on each and every call.
• Prepare complete and accurate work including appropriately notating accounts as required
• Participate in activities designed to improve customer satisfaction and sales performance
• Deliver expert customer experiences with a smile.

• High school diploma with six months of sales experience preferred
• Demonstrated sales technique and product knowledge preferred
• Courteous with strong customer service orientation
• Eagerness to learn new technologies
• Ability to effectively communicate, both written and verbally
• Proficiency in fast-paced multi-tasking
• Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner
• Must reside in the United States or have a valid U.S. address for residence

• The base salary range for this position is $16- $17/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.
• DailyPay enrollment option to access pay early, when you want i
• Free Direct TV upon completion of training
• Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, One Earth Champions, and more
• 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)
• Health and wellness programs with trained partners to help promote a healthy you
• Conveniently located between some of the local favorite eateries and the mall.
• Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day and more

• English
• Spanish