Usaa Com Id Proof Jobs in Usa

Hearing Representative - Special Education Claims

Background on the Project:

A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process.

Role Overview:

Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement.

Pay Rates:

• 1 to 7 years of experience: $41.75/hour
• 7+ years of experience: $43.75/hour

Key Responsibilities:

• Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling.
• Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations.
• Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations.
• Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness.
• Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney’s fees.
• Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws.
• Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders.

Required Qualifications:

• Bar Admission: Active bar license in good standing in any U.S. state.
• Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred).
• Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues.
• Caseload Management: Proven ability to manage 100–200 cases concurrently.
• Timekeeping: Ability to log activities in 15-minute increments throughout the workday.
• Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook.
• Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM).
• Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Hearing Representative - Special Education Claims

Background on the Project:

A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process.

Role Overview:

Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement.

Pay Rates:

• 1 to 7 years of experience: $41.75/hour
• 7+ years of experience: $43.75/hour

Key Responsibilities:

• Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling.
• Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations.
• Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations.
• Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness.
• Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney’s fees.
• Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws.
• Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders.

Required Qualifications:

• Bar Admission: Active bar license in good standing in any U.S. state.
• Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred).
• Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues.
• Caseload Management: Proven ability to manage 100–200 cases concurrently.
• Timekeeping: Ability to log activities in 15-minute increments throughout the workday.
• Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook.
• Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM).
• Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Hearing Representative - Special Education Claims

Background on the Project:

A prestigious government agency is addressing the backlog of special education claims in New York City to ensure timely and fair resolution of disputes between parents and the city regarding educational plans for children with special needs. Recent rulings have emphasized the need for faster resolution of these claims and improvements in special education services and payment processes. This initiative requires dedicated attorneys to join the team and play a critical role in managing a high volume of cases and driving claims through the administrative process.

Role Overview:

Our client is seeking contract attorneys barred and in good standing in any state with 1+ years of litigation experience to Work Remotely on a 1 plus year assignment. As a Hearing Representative, you will represent our client throughout the entire special education claims process—from intake to resolution or settlement.

Pay Rates:

• 1 to 7 years of experience: $41.75/hour
• 7+ years of experience: $43.75/hour

Key Responsibilities:

• Case Management: Manage a high-volume caseload of 100–200 special education claims, ensuring timely and effective handling.
• Representation: Prepare for and/or litigate complex cases involving significant legal precedents, policy implications, or financial impact. Represent the agency in administrative hearings, pre-hearing conferences, and settlement negotiations.
• Administrative Process: Navigate procedural requirements and ensure compliance with federal and state education laws and regulations.
• Documentation: Prepare and review all necessary filings, agreements, and reports with accuracy and thoroughness.
• Settlement Negotiation: Work with parents, public advocacy groups, and opposing counsel to reach fair resolutions while negotiating claims for attorney’s fees.
• Training and Collaboration: Collaborate with special education specialists, technical experts, and attorneys; provide training to field staff and clinical staff on compliance with education laws.
• Research and Compliance: Analyze case law, gather evidence, and evaluate settlement demands. Provide guidance on compliance obligations to parents and students under hearing orders.

Required Qualifications:

• Bar Admission: Active bar license in good standing in any U.S. state.
• Litigation Experience: Minimum of 1+ years of recent litigation experience (more preferred).
• Tech Savvy: Strong proficiency in Microsoft Office Suite and ability to troubleshoot basic technical issues.
• Caseload Management: Proven ability to manage 100–200 cases concurrently.
• Timekeeping: Ability to log activities in 15-minute increments throughout the workday.
• Remote Work Skills: Dedicated workspace, reliable Wi-Fi, and comfort with virtual tools like Microsoft Teams and Outlook.
• Schedule Flexibility: Willingness to accommodate early morning hearings and work within Eastern Time Zone hours (7 AM–7 PM).
• Preferred Experience: Administrative Law, IEP/Special Education, Experience working for a government agency, Public Interest work, Settlement experience.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex, sexual orientation, gender (including gender identity and expression), marital or familial status, age, physical or mental disability, perceived disability, citizenship status, service in the uniformed services, genetic information, height, weight, or any other characteristic protected under applicable federal, state, or local law. Applications from members of minority groups and women are encouraged.

Ray Therapeutics mission is to restore vision to people with retinal degenerations. RayTx is using a novel bioengineered optogenetic protein optimized for human vision delivered by AAV to restore visual function in a mutation agnostic approach and without the need for light enhancing eyewear. The company is developing its lead candidate RTx-015 in retinitis pigmentosa, a degenerative retinal disease with significant unmet medical need as well as a pipeline to treat both rare and large market indications.

We are currently seeking a Manager, Clinical Outsourcing and Vendor Management. Reporting to the Vice President, Head of Clinical Operations, Science & Quality, you will be responsible for overseeing and facilitating the outsourcing of services and management of external vendors to ensure the successful execution of clinical trials. You will partner with clinical project teams and cross-functional team members to assess key vendors and optimize outsourcing strategies, vendor selection, vendor oversight and relationship management for Ray Therapeutic’s needs. This role is critical in ensuring that outsourced clinical activities meet program goals, regulatory requirements, timelines, and quality standards.

Key Responsibilities include but are not limited to:

• Provide primary outsourcing and vendor management support for clinical operations supporting clinical trials within Ray Therapeutics, ensuring alignment with study objectives
• Interact closely with cross-functional teams to identify and meet outsourcing and contracting needs for clinical vendors, including CROs, laboratories, and specialty providers
• Lead the vendor identification, assessment, qualification and selection process for outsourced services, including preparing and managing requests for proposals, coordinating cross-functional review and assessment, performing qualification assessments and conducting budget analysis and negotiation
• Identify and promote cost-saving opportunities and spend conservation through close monitoring of out-of-scope cost adjustments with vendors and detailed review and negotiation of contracted budgets and change orders. Foster strong relationships with key vendors to achieve better pricing and more favorable payment terms. Ensure that all out-of-scope costs are properly authorized by relevant stakeholders and documented comprehensively
• Together with key team members, ensure vendor adherence to contract or individual scope of work throughout life of study
• Monitor and analyze vendor performance trends across individual functions and across multiple projects/programs. Perform quarterly oversight management and report to senior management.
• Contribute to the development and optimization of process, tools, and templates to improve overall outsourcing and vendor management practices. Train internal teams on best practices and new procedures
• Build and maintain strong, collaborative relationships with external vendors and internal stakeholders on clinical programs, and supporting project teams in the resolution of vendor performance issues

Qualifications:

• Bachelor’s Degree in life sciences, business, or related field
• Minimum of 3 years’ experience in clinical operations managing external vendors, outsourcing, or vendor management within the pharmaceutical, biotechnology, or CRO industry
• Proven experience managing clinical vendors and outsourcing activities for clinical trials
• Strong knowledge of GCP, ICH guidelines, and relevant regulatory requirements
• Excellent negotiation, communication, and interpersonal skills
• Demonstrated ability to manage multiple projects and priorities in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient
• Proficiency in MS Office Suite and collaboration platforms such as Sharepoint; experience with contract management systems a plus

Compensation Range and Benefits:

• For this role, the anticipated base salary range: $95,000 to $125,000, based on the candidate's professional experience level. The final salary offered for this position may take into account a number of factors including, but not limited to skills, education, and experience.
• Ray Therapeutics also offers annual performance-based bonus, annual equity awards and a comprehensive benefits package.

At Ray Therapeutics, we celebrate diversity and are committed to creating an inclusive environment for all employees; providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

All employment is decided on the basis of qualifications, merit, and business need.

Search Firm Representatives Please Read Carefully

Ray Therapeutics does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Please, no phone calls or emails.

American Equipment Holdings is an organization of leading overhead crane and hoist fabricators, distributors and field service providers, including American Equipment, Allied Crane, Eastern Crane & Hoist, Facilities Engineering, Kistler Crane & Hoist, Pacific Crane & Hoist, Patriot Crane & Hoist, Shannahan Crane & Hoist, and Washington Crane & Hoist. The consolidated entity is one of the largest independently owned overhead crane and hoist solutions providers in the country, serving over 4,000 customers nationwide.

Together, American Equipment Holdings companies provide comprehensive solutions for everything related to customers’ overhead crane and hoist needs, including OSHA mandated inspections, preventative maintenance and repair field services, parts, engineering, ISO certified fabrication, new and replacement equipment, automated systems, system modernizations and training.

We are looking for a Field Maintenance Install Technician (Experienced Ironworker) in our Anaheim location.

Essential Duties and Responsibilities:

• Work as part of team to install equipment. With a focus on safety and customer service.
• Accurately and neatly document work performed using a combination of electronic forms, software applications, and traditional handwritten reports where required.
• Maintain a clean and safe work environment.
• Travel may be required to install sites.

Required Skills/Abilities

• Iron work/steel erection experience.
• Aptitude for either electrical or mechanical environments as well as familiarity with mechanical and electrical equipment
• Comfort with working at heights
• Welding experience- Wire Feed (MIG), Stick (SMAW)
• Hands-on electro-mechanical maintenance or equivalent military experience a plus
• Competence in equipment operation. Reach forklifts, scissor lifts.
• Ability to read blueprints and schematics
• Ability to work well in a team environment.
• Strong communication skills
• Proven commitment to safety
• Passion for doing things right the first time.
• Industry certifications including equipment operator, Welding, Rigging will be a plus.
• Willingness to work overtime is required
• Possession of a valid driver’s license with good driving record
• Must pass drug-screen and background check

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

American Equipment Holdings represents the industry’s leading manufacturers such as Detroit Hoist, Columbus McKinnon, ACCO, R&M, Demag, Gorbel, Spanco, IMS, Harrington, Conductix, Magnetek & PE, among others and customers rely on its design, engineering, fabrication and installation capabilities to meet their unique application needs. American Equipment Holdings serves local, regional and national customers across a variety of end markets, including light & heavy industrial, automotive, mining, public utilities, military, aerospace & defense and energy, among others. For more information, visit of right to lawfully work in the United States required.

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Compensation details: 24-32 Hourly Wage

PI0012ccf6d90e-37344-39505075

Company Description

System4 of OR WA ID MT specializes in Facility Services Management and Building Maintenance Solutions, providing comprehensive and customized services to meet client needs.

As a market leader in the industry, System4 is dedicated to delivering high-quality solutions that ensure the seamless operation and sustainability of commercial facilities. With a focus on precision and efficiency, we strive to build long-lasting partnerships with our clients by exceeding expectations in every project we undertake.

Role Description

We are seeking a motivated and experienced Senior Sales Executive / Account Manager for a full-time field based role based in Meridian, ID. This role allows for a combination of office presence and remote work. The primary responsibilities include identifying and developing new business opportunities, building and maintaining strong client relationships, and meeting or exceeding sales targets. The role also involves managing client accounts, addressing customer needs, and ensuring high levels of satisfaction. You will collaborate with internal teams, utilize sales tools and analytics, and contribute to strategic business growth initiatives.

Qualifications

• Polished and Professional Image
• Poven experience in sales, business development, and account management
• Strong relationship-building, communication, and interpersonal skills
• Ability to leverage CRM software and tools for managing client interactions and pipelines
• Proficiency in strategic planning and problem-solving to support customer satisfaction and business goals
• Results-driven and self-motivated with a proven ability to achieve targets in a fast-paced environment
• Familiarity with facility services or building maintenance industry is a plus
• Bi-Lingual is a plus
• Preferred Qualifications: Bachelor's degree in Business, Sales, or related field; ability to work flexibly in a hybrid environment

Company Description

System4 of Oregon is a leader in Facility Services Management and Building Maintenance Solutions. With a commitment to excellence, we provide customizable services that help clients maintain clean, safe, and efficient work environments. Our comprehensive solutions are designed to meet diverse business needs, ensuring quality and reliability. We aim to build strong partnerships with our clients, empowering them to operate more effectively.

Role Description

This is a full-time, field based sales career based in Meridian, ID. The Territory Sales Consultant will be responsible for identifying new business opportunities, building and nurturing client relationships, and providing exceptional customer service. Day-to-day tasks include managing accounts, developing new business leads, negotiating contracts, and ensuring customer satisfaction. Regular collaboration with clients and internal teams is a key component of this role.

Qualifications

• Strong skills in Account Management and New Business Development
• Proven ability in Customer Service and Relationship Building
• Experience in Sales, with a track record of meeting or exceeding targets
• Exceptional communication, negotiation, and problem-solving abilities
• Self-motivated, goal-oriented, and able to work independently
• Proficiency with CRM tools and Microsoft Office Suite
• Bachelor's degree in Business, Marketing, or a related field is preferred
• Previous experience in facility management or related industries is a plus

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

***Multiple Openings***

As a dedicated Quality Property Reinspector, you will ensure a quality property repair estimate and valuation product by focusing on targeted areas to continuously calibrate the reinspection process, validates reported findings and provides an objective subject matter expert (SME) knowledge to the Property Claims community and Third-Party vendors. Drives USAA’s financial strength by measuring and reporting estimate accuracy for Property Claims and Third-Party vendors.

This is a field-based role that will require you to reside and work within one of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX. Candidates who are willing and able to work in the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX are encouraged to apply. Relocation assistance is not available for this position.

What you’ll do:

• Measures property estimates accuracy and efficiency through conducting thorough, timely re-inspections/audits of property and property repair estimates, and reports on payment accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors).
• Reports reinspection/audit findings on estimate accuracy and compliance by method of inspection (Staff, PDRP, Independents and Third-Party vendors) for corporate score cards.
• Assesses the health of property estimating through participation in ad-hoc and market audits, working closely with Claims stakeholders to identify areas for improvement.
• Provides objective, proactive, and actionable feedback of Physical Damage (PD) policy, procedures and regulations to the Claims Stakeholders and Third-Party vendors.
• Creates awareness and drives understanding of Property adjusting and estimating procedures by delivering a work product that is consistent and compliant with policy, procedures, and regulations to Claims Stakeholders.
• Serves as a Property Adjusting SME on property estimating through post audit calibration meetings, ride-a-longs with other Property employees inspecting property, training materials, Property Director teleconferences and Property Champion teleconferences.
• Applies expert knowledge of P&C insurance industry products, services, and processes to include P&C insurance policy contracts and coverages, USAA property estimate/repair process and procedures.
• Provides support for the presentation, discussion, and auditing of diagnostic estimates within key regional markets, contributing to the assessment of estimate quality. During a catastrophe, or post event, performs property reinspections for catastrophe claims with a minimum of 28 consecutive days during the catastrophe event or post event. Requires working time requirement of 7 consecutive days, 7:00AM 7:00PM, member time.
• Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you’ll have:

• High School Diploma or General Equivalency Diploma.
• 2 years relevant property field adjusting experience.
• Experience writing estimates in Xactimate and XactAnalysis.
• Knowledge and experience of property claims contracts.
• Knowledge of property construction and structural repair techniques.
• Working knowledge of Microsoft Office applications (Outlook, Word, Excel).

What sets you apart:

• Previous experience managing TPA estimating, QA, Audits.
• Strong analytical skills with demonstrated ability to perform root cause analysis and provide useful insights.
• 4+ recent years writing Dwelling estimates in Xactimate and XactAnalysis.
• 4+ recent years of working property claims contract knowledge.
• Experience working with both internal and external partners/suppliers.
• Willingness to travel at least one week per month.
• Currently reside or work within any of the following regions: San Antonio, TX, Austin, TX, Dallas/Ft Worth, TX, or Houston, TX.

Physical Demand Requirements:

• Ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
• Ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
• Ability to crouch and stoop to inspect confined attic spaces and go beneath homes into crawl spaces.
• Meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver’s license.

​The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Compensation range: $77,120-$147,390.

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

• Maintain required Property & Casualty (P&C) licenses and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent

• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $48,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

It is all about learning and growing.

Our Licensed Insurance Customer Service role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.

Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.

For new hires starting in March, April, and May we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.

We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our San Antonio office at 9800 Fredericksburg Rd, San Antonio, TX 78288. This schedule may require working evenings up to 10:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.

As a Licensed Insurance Customer Service Representative, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.

What you'll do:

• Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.

• Apply developing knowledge of personal lines insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.

• Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.

• Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.

• Maintain required Property & Casualty (P&C) licenses and state registrations.

• Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

• High School Diploma or GED equivalent

• Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed

• 1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience

• Ability to prioritize and multi-task, including navigating through multiple business applications

What sets you apart:

• US military experience through military service or a military spouse/domestic partner

• Prior experience in a fast-paced contact center environment

Training Schedule: Monday - Friday

8hr shift within the hours of 8:00 AM – 6:00 PM Local Time

USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.

Work Schedule:

All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.

Compensation range: The hiring range for this position is: $46,370 - $48,870.

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.