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Surface Mount Technology Technician (Day Shift) (RICHARDSON)
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Engineering Tech will be responsible for supporting the surface mount technology (SMT) production lines, ensuring efficient operation, high-quality output, and continuous improvement through troubleshooting, maintenance, and process optimization.

Job Responsibilities

- Perform set-up, operation, and troubleshooting of SMT equipment including pick-and-place machines, reflow ovens, screen printers, and automated optical inspection (AOI) systems.
- Monitor SMT production processes to identify and resolve issues related to component placement, solder paste application, and reflow profiles.
- Conduct preventative maintenance and calibration on SMT machinery to ensure optimal performance and minimize downtime.
- Assist engineers in the development and implementation of new SMT processes, equipment, and materials.
- Interpret and analyze SMT process data to identify trends, root causes of defects, and areas for improvement.
- Provide technical support to production operators, offering guidance on best practices and troubleshooting techniques.
- Participate in continuous improvement initiatives, including lean manufacturing and Six Sigma methodologies, to enhance SMT line efficiency and product quality.
- Maintain accurate records of equipment maintenance, process parameters, and production issues.
- Adhere to all safety protocols and quality standards within the SMT department.

Job Qualifications

- Associate's degree in Electrical Engineering Technology, Electronics, or a related field; or equivalent practical experience.
- Minimum of 2-4 years of experience working with SMT production lines and equipment.
- Strong understanding of SMT processes, including solder paste deposition, component placement, reflow soldering, and AOI.
- Proficiency in operating and troubleshooting various SMT equipment (e.g., Fuji, MyData, Universal, MPM, DEK, Koh Young, Mirtec).
- Ability to read and interpret technical drawings, schematics, and process specifications.
- Excellent problem-solving skills and a methodical approach to troubleshooting.
- Strong communication and interpersonal skills to effectively collaborate with engineers and production teams.
- Ability to work independently and as part of a team in a fast-paced manufacturing environment.
- Familiarity with IPC standards (e.g., IPC-A-610) is a plus.
temporary
Surface Mount Technology Support Engineer (Night Shift) (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 4 days ago
Job Summary

The SMT Engineering Technician Night Shift will support the manufacturing process by maintaining Surface Mount Technology (SMT) equipment, troubleshooting production issues, and ensuring optimal machine performance during night operations to meet production targets.

Job Responsibilities

- Perform preventative maintenance and calibration on SMT equipment (e.g., screen printers, pick-and-place machines, reflow ovens, AOI) according to established schedules and procedures.
- Diagnose and repair complex SMT equipment malfunctions, including mechanical, electrical, and software issues, in a timely manner to minimize downtime.
- Assist engineers in process optimization, equipment setup, and the development of new manufacturing processes and procedures.
- Monitor SMT line performance, identify potential issues, and implement corrective actions to improve efficiency, quality, and yield.
- Provide technical support to production operators, offering guidance and training on SMT equipment operation and basic troubleshooting.
- Document all maintenance activities, repairs, and process changes accurately and thoroughly.
- Participate in root cause analysis for production defects and implement effective solutions.
- Adhere to all safety regulations and company policies, maintaining a clean and organized work environment.
- Collaborate effectively with cross-functional teams, including production, quality, and engineering, to resolve issues and achieve production goals.
- Flexibility to work night shifts, including weekends and holidays as required.

Job Qualifications

- Associate's degree in Electronics, Mechatronics, or a related technical field, or equivalent practical experience.
- Minimum of 3-5 years of experience as an SMT Technician or similar role in a high-volume manufacturing environment.
- Strong understanding of SMT processes, equipment operation, and common defects.
- Proficiency in troubleshooting and repairing complex SMT machinery, including electrical, mechanical, and pneumatic systems.
- Ability to read and interpret schematics, technical drawings, and equipment manuals.
- Experience with various SMT equipment manufacturers (e.g., Fuji, Panasonic, Mycronic, Juki, DEK, MPM, BTU, Koh Young, Mirtec) is highly desirable.
- Familiarity with IPC standards and quality control principles.
- Excellent problem-solving skills and attention to detail.
- Strong communication and interpersonal skills, with the ability to work independently and as part of a team.
- Proficient in using standard hand tools, diagnostic equipment, and computers.
- Ability to lift up to 35 lbs and stand for extended periods.
temporary
Lead Surface Mount Technology Engineer (RICHARDSON)
🏢 JABIL CIRCUIT, INC
Salary not disclosed
RICHARDSON, Texas 3 days ago
Job Summary

The SMT Process Engineer IV is a senior-level technical expert responsible for optimizing and maintaining surface mount technology (SMT) processes to ensure high-quality, efficient, and cost-effective electronic assembly. This role involves advanced troubleshooting, process development, and continuous improvement initiatives across multiple SMT lines, often acting as a lead or mentor within the engineering team.

Job Responsibilities

- Lead the development, implementation, and optimization of complex SMT processes, including stencil printing, pick-and-place FUJI, reflow soldering, and automated optical inspection (AOI).

- Conduct advanced root cause analysis and implement corrective actions for SMT process defects (e.g., shorts, opens, voids, component placement issues) using statistical process control (SPC) and other analytical tools.

- Design and execute experiments (DOE) to improve SMT process robustness, yield, and throughput, focusing on new product introduction (NPI) and existing product enhancements.

- Collaborate with design engineering, manufacturing, and quality teams to ensure manufacturability (DFM) and resolve complex technical issues related to SMT assembly.

- Develop and maintain comprehensive process documentation, work instructions, and training materials for SMT operators and technicians.

- Evaluate and recommend new SMT equipment, materials, and technologies to enhance capabilities and improve manufacturing efficiency.

- Provide technical mentorship and guidance to junior engineers and manufacturing personnel on SMT best practices and problem-solving techniques.

- Drive continuous improvement projects using Lean manufacturing and Six Sigma methodologies to reduce waste and increase productivity within SMT operations.

- Monitor key performance indicators (KPIs) for SMT processes and present findings and recommendations to management.

- Ensure compliance with all relevant industry standards, safety regulations, and quality management systems (e.g., ISO, IPC).

Job Qualifications

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, Materials Science, or a related technical field. Master's degree preferred.

- 8+ years of progressive experience in SMT process engineering within a high-volume electronics manufacturing environment.

- Expert-level knowledge of SMT equipment (e.g., printers, pick-and-place machines, reflow ovens, AOI/SPI) from various manufacturers (e.g., Fuji, Universal, Koh Young, Agilent).

- Deep understanding of IPC-A-610 and J-STD-001 standards.

- Proficiency in statistical process control (SPC), design of experiments (DOE), and advanced problem-solving methodologies (e.g., 8D, Six Sigma).

- Strong analytical skills with the ability to interpret complex data and make data-driven decisions.

- Demonstrated ability to lead technical projects and drive process improvements.

- Excellent communication, interpersonal, and presentation skills, with the ability to effectively collaborate with cross-functional teams and mentor others.

- Experience with CAD/CAM software for SMT programming and DFM analysis is a plus.

- Ability to work effectively in a fast-paced, dynamic manufacturing environment.
temporary
Technology Design Engineer
✦ New
$86,800 - 165,200
Mckinney, TX 4 hours ago
US-TX-MCKINNEY-513WZ ~ 2501 W University Dr ~ WING Z BLDG Position Role Type:
Citizen, U.Person, or Immigration Status Requirements:
S. government issued security clearance is required.​ S. citizens are eligible for a security clearance Security Clearance Type:
Secret Security Clearance Status:
Active and existing security clearance required after day 1

At Raytheon, the foundation of everything we do is rooted in our values and a higher calling – to help our nation and allies defend freedoms and deter aggression. Raytheon’s RF & Microelectronics Center is responsible for full-scope Independent Design, Verification & Validation (IV&V) solutions for microwave products, including architecture trades, design, layout, development, integration, deployment, and sustainment of antenna systems and associated integrated system verification solutions. Within the RF & Microelectronics Center, the Airborne Antenna Design Department is a team of engineers responsible for electrical design and development of RF products within Raytheon. Our charter is to provide expertise in sub-systems engineering, RF and radome design, digital apertures, antenna ranges and module test.

Join our Airborne Antenna Design Department as an RF Design Engineer II and be at the forefront of cutting-edge technology with the opportunity to make a significant impact. Design, develop, and sustain state-of-the-art Transmit/Receive (T/R) microwave products (modules, TRIMMs, planar arrays, etc).
Implement best practice standards with regard to the planning, coordination, and implementation of microwave design and test with sound engineering process discipline and leadership.
Interface with factory, program, and customer personnel to implement design improvements.
Support factory troubleshooting, analyze product defect trends, and implement process/product improvements in alignment with factory and program production needs.
This 1st shift role will be 100% on-site and based in McKinney, TX.

Experience with data analysis using MATLAB.
S. government issued security clearance is required. S. citizens are eligible for a security clearance.

MS in Electrical Engineering is a PLUS.
RF/Microwave Design Verification Test (DVT) experience with network/spectrum analyzers and/or antenna measurement systems.
Experience using Keysight ADS and Mentor Graphics Xpedition design software.
Experience with PWB and CCA processes for hybrid designs incorporating digital, power, and RF circuitry.
Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. This position offers relocation based on candidate eligibility.

Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here:

As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.

RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance.
S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.

Privacy Policy and Terms:
Click on this link to read the Policy and Terms
permanent
Special Procedures Technology (Augusta)
✦ New
Salary not disclosed
Augusta, Georgia 4 hours ago
Introduction

Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Special Procedures Technology with Doctors Hospital of Augusta you can be a part of an organization that is devoted to giving back!

Benefits

Doctors Hospital of Augusta, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

  • Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
  • Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
  • Free counseling services and resources for emotional, physical and financial wellbeing
  • 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  • Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  • Family support through fertility and family building benefits with Progyny and adoption assistance.
  • Referral services for child, elder and pet care, home and auto repair, event planning and more
  • Consumer discounts through Abenity and Consumer Discounts
  • Retirement readiness, rollover assistance services and preferred banking partnerships
  • Education assistance (tuition, student loan, certification support, dependent scholarships)
  • Colleague recognition program
  • Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  • Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the Doctors Hospital of Augusta family! We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Special Procedures Technology to help us reach our goals. Unlock your potential!

Job Summary and Qualifications

Come join one of the most advanced interventional teams in the CSRA. As a Special procedure technologist, you will be part of a team of Technologists, interventional radiologists and vascular surgeons performing advanced IR procedures in one of our 2 interventional labs and new Hybrid Operating Room setting.

Weekdays, Monday-Friday 8-hour shifts, participation in the department's on-call rotation

What qualifications you will need:
  • Graduate of Accredited AMA Program with Certificate or Degree in Radiology.
  • (ARRT) certification is required or (ARRT) IR certification is required. RCIS is also acceptable.
  • BLS required upon hire or within 30-days of your date of hire. ACLS required within 60 days. These must be achieved through AHA or Red Cross.
  • 3-6 Months of Special Procedures or similar Clinical Experience is required.
  • Two Years (or more) Experience is Preferred.

Doctors Hospital of Augusta has provided quality healthcare services since 1973. We give patient's access to trained physicians and advanced technology. With nearly 50 years of pioneering healthcare, our 350+ bed hospital is one of the region's leading acute care facilities. We offer a wide range of services for our patients. Our services include our nationally recognized Burn Center and Cancer Center, accredited by the American College of Surgeons. We are Chest Pain Accredited. We have earned the Joint Commission's certificate of distinction for total hip and total knee replacement and spinal fusion surgery and are the only CARF accredited facility in the area.

At Doctors Hospital, our care like family culture extends to our patients, our people and our Augusta community. We are committed to each other because when we join together, our patients are cared for in the safest and most compassionate way.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


There is so much good to do in the world and so many different ways to do it.- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

Be a part of an organization that invests in you! We are reviewing applications for our Special Procedures Technology opening. Qualified candidates will be contacted for interviews. Submit your application and help us raise the bar in patient care!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

temporary
Senior Information Technology Project Manager
Salary not disclosed
Columbia, SC 3 days ago

SYSTEMTEC is seeking a Senior IT Project Manager for a hybrid opportunity (3 days a week onsite in Columbia, SC, 2 days remote). The candidate will oversee and guide IT project delivery across Agile and Waterfall environments, leading Scrum teams and ensuring projects meet organizational goals, timelines, and quality standards. They will act as a bridge between technical teams and business stakeholders to drive successful enterprise technology initiatives.


Required Qualifications of the Senior IT Project Manager:

  • Applicants must be authorized to work for any employer in the U.S. We are unable to provide sponsorship or work with Third-Party agencies.
  • 5–7 years of experience managing IT projects in a PMO or enterprise environment
  • Proven experience leading Scrum teams in an Agile setting
  • 5+ years of hands-on experience with Agile project management practices
  • 5+ years of experience with both Agile and Waterfall methodologies
  • Experience managing SDLC processes and project documentation
  • Strong ability to manage stakeholder expectations and cross-functional teams
  • Bachelor’s degree in Business, IT, Computer Science, Finance, or related field
  • Excellent verbal, written, and presentation skills
  • Demonstrated ability to coach and mentor project team members


Preferred Skills/Experience of the Senior IT Project Manager:

  • Master’s degree in a related field
  • PMP, Certified ScrumMaster (CSM), or Certified Product Owner (CSPO) certifications
  • Experience supervising Scrum Masters or other Project Managers
  • Expertise in enterprise portfolio and financial tracking


Responsibilities of the Senior IT Project Manager

  • Lead Scrum ceremonies, including daily stand-ups, sprint planning, reviews, and retrospectives
  • Track project progress using Azure DevOps Boards and maintain SDLC artifacts
  • Ensure team alignment on priorities and delivery objectives
  • Partner with IT and business stakeholders to support strategic technology initiatives
  • Monitor project risks, issues, dependencies, and budgets, escalating when necessary
  • Coach and mentor team members to promote best practices and quality delivery


Work Location: Hybrid – Columbia, SC (onsite Tuesday–Thursday)


Compensation / Benefits:

Full-Time Employment with SYSTEMTEC means a competitive salary + paid OT, PTO, holidays, health, dental, disability, and life coverage, 401K, tuition reimbursement and more


***Please note: SYSTEMTEC is not set up to employ workers in the states of California, New York, and New Jersey.***

Not Specified
Senior Information Technology Manager
Salary not disclosed
Newport News, VA 3 days ago

Compensation:


$145,000.00 to $160,000.00 per year annual salary.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role may include healthcare insurance offerings and paid leave as provided by applicable law.


Required Skills & Experience


-10+ years of experience in technology, consulting, or enterprise solution delivery.

-Proven success leading large enterprise initiatives with multiple stakeholders and dependencies.

-Experience creating and executing long‑term, multi‑year strategies that align with business goals.

-Strong ability to communicate complex concepts clearly to both technical and non‑technical audiences.

-Demonstrated experience in organizational leadership, including team collaboration, cross‑team alignment, and relationship building.

-Ability to influence without authority across diverse teams and leadership levels.

-Experience improving team or organizational health through process optimization, workload balancing, or operating model changes.

-Strategic thinker who can anticipate business needs and guide teams through ambiguity and change.

-Experience partnering with executives and business leaders to ensure alignment and shared understanding of priorities.

-Strong inclination toward collaboration, curiosity, innovation, and fostering continuous learning within teams.


Nice to Have Skills & Experience


-Experience supporting or leading enterprise-wide transformation initiatives beyond their immediate team.

-Background in consulting, especially within strategy, org design, or enterprise delivery environments.

-Strong familiarity with emerging technologies and the ability to recommend new approaches to improve enterprise solutions.

-Experience building or maturing operating models, intake processes, or delivery frameworks across large teams.

-Prior work influencing executive-level stakeholders or leading strategy discussions at the senior leadership level.

-Demonstrated success improving team culture, engagement, or retention within a technical organization.

-Strong aptitude for communication frameworks, decision frameworks, or structured problem solving used to manage ambiguity.

-Experience partnering closely with cross-functional groups (Product, Engineering, Ops, Data, CX, etc.) to drive alignment and shared priorities.

-Experience establishing or improving continuous improvement programs or delivery optimization efforts.

-Track record of fostering an environment of curiosity, innovation, and continuous learning within teams.


Job Description


Insight Global is seeking a Sr. IT Manager focused on strategy and organizational leadership to support a large Enterprise Solutions team. This leader will guide long‑term planning, shape team structure, and drive cross‑functional alignment across the business and technology groups.

Day‑to‑day responsibilities include:


-Developing and executing multi‑year strategies that align technology initiatives to broader business goals.

-Designing and refining organizational structures, improving workload balance, and creating sustainable operating models for large teams.

-Leading cross‑team collaboration to ensure clear communication, shared priorities, and smooth delivery across multiple stakeholders.

-Partnering closely with business leaders, executives, and technical teams to ensure alignment, transparency, and buy‑in around enterprise initiatives.

-Driving change in ambiguous environments by applying strategic frameworks, setting vision, and providing clarity for teams during periods of growth or transformation.

-Identifying opportunities for process optimization, improving team health, and strengthening delivery predictability.

-Communicating complex concepts in clear, accessible terms to both technical and non‑technical audiences.

-Fostering a culture of collaboration, continuous improvement, and curiosity across diverse teams.

Not Specified
Information Technology Project Manager 5014
✦ New
Salary not disclosed
Arlington, VA 1 day ago

Job Title: Agile Project Manager


Position Summary

The Agile Project Manager is responsible for leading cross-functional teams in the delivery of technology solutions to our client's developer community that ultimately enhance business value to stakeholders. The Agile Project Manager collaborates closely with stakeholders, facilitates Agile events, removes impediments and drives continuous improvement. The ideal candidate is experienced in managing technical projects, Agile methodologies and process optimization, with a continuous improvement mindset and the ability to lead high-performing teams.


Key Responsibilities

The responsibilities include but are not limited to the following, as directed:

  • Manage multiple teams supporting both project work and ongoing operational activities
  • Remove team impediments, foster strong collaboration and support continuous improvement initiatives
  • Track and report progress, risks, dependencies and Agile flow metrics to stakeholders
  • Organize team artifacts and maintain project documentation including tasks and boards (Jira), acceptance criteria and project wiki pages (Confluence)
  • Elicit, analyze, and document business requirements through stakeholder interviews, workshops, and process reviews.
  • Evaluate potential solutions, conduct impact assessments, and recommend approaches that best meet business needs.


Desired Skills and Experience / Required Qualifications

  • 8-10 years of Agile Project Management experience for technical projects
  • Hands-on experience leading Agile technical projects and initiatives
  • Strong understanding of Agile frameworks (Agile training or certification – a plus)
  • Proficiency with Jira, confluence and collaboration tools such as MS Teams
  • Ability to manage multiple priorities in a fast-paced environment and drive work to completion
  • Excellent analytical, problem-solving and facilitation skills with the ability to guide teams through complex technical discussions
  • Coordinate cross-functional teams, fostering effective communication and risk mitigation
  • General understanding of DevSecOps (DSO) capabilities and the tools that support DSO capabilities
Not Specified
Information Technology Operations Manager
✦ New
Salary not disclosed
San Diego, CA 1 day ago

Title - IT Operations Manager

Location - Onsite at Any Axos office location. - San Diego, CA /Centennial, CO/ Omaha, NE/ Irvine, CA / Salt Lake City, UT / Edison, NJ / Overland Park, KS/ Las Vegas, NV


Contract - 3 months contract to Hire



Job Description :


Under the general direction of the SVP Head of Infrastructure, the IT Operations Manager is responsible for providing leadership and hands-on support for company-wide production operation initiatives. This position emphasizes understanding of critical production and support operations, anticipating the future direction of the Information Technology industry and relating those changes to current IT Operations.


Responsibilities:

  • Oversee 24x7 production support teams for and affiliates, user technical support, and production job schedules
  • Assist in the management of policy development and technology planning
  • Evaluate user needs and system functionality to confirm that systems meet the needs of individuals and projects
  • Develops, builds, and sustains a strong working relationship and partnership with IS Customers. Accountable for quality of services and solutions delivered
  • Manages the development, implementation, and maintenance of policies, objectives, short-and long-range planning; develops and implements projects and programs to assist in accomplishment of established goals
  • Develops effective, efficient, and rigorous processes and methodologies which include monitoring and reporting
  • Develops IS plans at tactical levels and then follows through on execution of plans. Develops system and organizational roadmaps that ensure business and service continuity
  • Ensure smooth operations of all IT systems and data security
  • Understand and track applicable regulatory and reporting requirements
  • Conduct periodic audits (based on policies and procedures) to ensure compliance with regulatory, enterprise security requirements
  • Assist in preparing the IT organization’s disaster recovery and business continuity plans, policies, and procedures
  • Work with senior management to enhance monitoring of critical applications and develop operational run books
  • Identify issues, trends, and opportunities to improve efficiency, cost effectiveness, and/or quality; develop recommendations and implement solutions to identified issues and opportunities
  • Establish a stable performance environment by monitoring and analyzing problems
  • Ensure problems are identified and solved as rapidly and efficiently as possible
  • Provide and manage utilization and capacity monitoring of all networks, data storage, servers, and phones for management reporting and planning
  • Provides estimates, forecasting and work planning assistance


Requirements:

  • Bachelor’s degree or equivalent in Information Technology, or related field
  • 7+ years' experience working in an IT Operations production support role in an enterprise environment
  • 2+ years' leadership experience
  • Demonstrated experience as a hands-on technical manager, actively involved in designing, developing, and implementing technical solutions, with a proven ability to lead and mentor a team of technical professionals
  • Familiarity working with enterprise project planning and resourcing
  • Internal and external customer-facing production support experience
  • Familiarity with various monitoring solutions like Solarwinds, Dynatrace, and DefenseStorm
  • Knowledgeable with a variety of infrastructure technologies: Windows, VMware
  • Active Directory
  • Ability to support 24x7 operations
  • Detail-oriented, with superior verbal and written communication skills
  • Strong critical thinker with problem solving aptitude
  • Excellent organizational skills with the ability to juggle multiple tasks at once
  • Proactive mindset


Preferred:

  • ITSM or ServiceNow experience
  • Licenses/Certification: MCSE, VMWare, Storage, PMP, CCNP, ITIL v3 Certification
Not Specified
Information Technology Business Analyst
✦ New
Salary not disclosed
Herndon, VA 4 hours ago

Role Requirements:


· 3-4 years working in an analyst role.

· Proven attention to detail, especially related to technical information.

· Proven experience in a prior role managing technical information and details where accuracy was paramount.

· Excellent oral and written communication skills.

· Ability to work under pressure in a challenging environment. Ability to work well with others and collaborate with different functions.

· Knowledge of IT concepts, cloud computing, software, and systems.

· Knowledge of Amazon Web Services, Microsoft Azure, and/or Google Cloud Platform.


Desired

· Experience with Cloud ERP from a landscape perspective.

· Practical understanding of cloud architecture and IaaS operations model.

· Knowledge of enterprise technology infrastructure (i. e. networks, storage, enterprise server software including Windows Server, Linux, and monitoring technologies).

· Experience in a Managed Services environment.

Not Specified
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