United Road Services Jobs in Usa

22,644 positions found

On Road Service Technician
Salary not disclosed
Richmond, VA 2 days ago

JOB TITLE: On Road Mechanic – Service Technician

LOCATION: Service and warranty work in and around Raleigh, NC area

FLSA STATUS: Non Exempt *Must be 25 years old

BASIC FUNCTION:

Responsible for repairing and maintaining heavy trucks in accordance with Company policy, legal requirements; warranty repairs, repair of mechanical issues; write up orders for parts to complete repairs; repair reusable parts. Visits customer’s work site and does on site repairs. Tests new units in test bay.

MAJOR DUTIES:

1. Maintain and repair all types of on road heavy trucks.

2. Using service manuals to determine proper troubleshooting techniques.

3. Write orders for parts to complete repairs so billing can be done properly.

4. Evaluate parts for reusability and the cause of failure.

5. Repair, mount, tires, brakes, trailer components, engine, and transmissions as needed.

6. Perform other duties as assigned and required.

POSITION REQUIREMENTS

  • High school diploma, experience repairing and maintaining heavy trucks.
  • Mechanical skills, math and science skills.
  • Two – five years’ experience on diesel engines and transmissions, components.
  • Must be able to use diagnostic equipment and interpret results.
  • Must use hand tools, power tools
  • Must be able to climb, crawl, kneel, walk, stand for long periods of time, lift and carry 75 pounds regularly and 100 pounds on an occasional basis.
  • Regular twisting, pulling, pushing forces associated with use of hand tools
  • Exposure to outdoor weather conditions
  • Operation of a motor vehicle
  • Valid Drivers’ License
Not Specified
Service Writer Advisor
Salary not disclosed
Buda, Texas 5 days ago
Job Description

Job Description

Limon's Road Service is currently accepting applications for a Qualified, Dependable Service Writer Advisor with Heavy Duty, Medium Duty, Light Duty Truck and Trailer service experience for our {Buda Texas location}.

Requirements :
- 3+ year's experience
- Assist in the day to day shop operations
- Assist with invoicing and purchase orders
- Inventory control
- Customer communication skills Company Description
Family owned Commercial Fleet repair company.

Company Description

Family owned Commercial Fleet repair company.
Not Specified
Route Service Driver *SIGN ON BONUS*
Salary not disclosed
Grantsville, UT 2 days ago
About USS:

United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers project and event success. Our deep industry expertise, excellence in process management, and dedication to corporate responsibility are pillars of our value proposition; each supported by tangible, best-practice programs.

Our success is fueled by the dedication and collaboration of our diverse team, which includes field technicians, customer care representatives, sales professionals, and functional experts. Each member of our team plays a vital role in ensuring a seamless and reliable experience for our customers.

By joining United Site Services, you will be part of an organization that values continuous improvement, teamwork, and excellence in every aspect of our business.

Overview:

The Service Technician operates a company service truck and drives to various locations to service/pump/clean portable restrooms and/or holding tanks. This position is the heart of our business. The position includes a $2,000 sign on bonus paid out in four equal installments over 12 months. $500 every 3 months for external candidates.

Responsibilities:
  • Perform basic service truck driving functions in accordance with USS and DOT requirements.
  • Perform all work duties in a safe manner in accordance with USS and DOT safety standards to ensure no accidents or injuries.
  • Perform duties by sitting, standing, stooping, kneeling, crouching or crawling. In addition, perform lifting/pushing between 50 and 150 lbs. on a frequent basis during work shift.
  • Conduct portable toilets servicing to USS 8 point service standard.
  • Perform customer service interaction when on customer work sites to ensure they are getting the services completed to their standard.
  • Ability to be flexible in order to meet customer needs when routes needs to be adjusted or changed.
  • Provide routing feedback to Operations Manager/Supervisor/Coordinator to be most efficient as well as giving the customer the best service possible.
  • Ability to strategically plan for customer needs by discussing their portable toilet needs, so the customer's current and future needs are satisfied.
Qualifications:
  • Minimum two years of commercial driving experience.
  • Valid Driver License (CDL or non-commercial).
  • Excellent time management, customer service and communication skills.
  • Strong problem-solving and decision making skills.
Physical Requirements:
  • Sit while driving and stand while servicing products
  • Use hands and fingers to handle, control or feel objects tools or controls
  • Repeat the same movements
  • See details of objects that are less than a few feet away and also at greater distance
  • Speak clearly so customers can understand
  • Understand the speech of another person
  • Hear sounds and recognize the difference between them
  • Walk up to 30 minutes at a time without exertion
  • Enter and exit equipment by stepping and kneeling
  • Lift up to 40lbs from your waist to your shoulders
  • Lift 30lbs from the floor to your head
  • Crouch and squat
  • Push 100lbs and pull 100lbs horizontally
Benefit Summary:

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

  • Holiday & Paid Time Off (pro-rated for Part-Time employees)
  • Medical/Pharmacy
  • Dental
  • Vision
  • Employer-Paid Short-Term Disability
  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
Salary Range: $18.56 $25.06 / hour Pay Transparency Statement: At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program. EEO Statement:

Some positions may require secure site access and/or domestic air travel. All candidates for positions which require secure site access and/or domestic air travel must possess an acceptable form of identification to comply with state and federal regulations, such as REAL ID-compliant drivers license or state ID, or U.S. passport. This statement is not intended to require documentation beyond what is acceptable under the federal I-9 form process administered by the U.S. Citizenship and Immigration Services (USCIS); and should not be construed as creating additional employment eligibility verification requirements.

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation , gender identity , age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

Not Specified
Ground Service Equipment Technician
✦ New
Salary not disclosed
Chicago, Illinois 1 day ago

Achieving our goals starts with supporting yours.

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next.

Let's define tomorrow, together.

Description At United, we have some of the best aircraft in the world.

Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.

If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities: Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized) Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems Troubleshooting and repair of diesel engines, heavy industrial equipment, including large aircraft air conditioners, air start and ground electrical power units Ground Service Equipment Technicians are represented by the International Brotherhood of Teamsters (IBT) Schedules are bid and awarded according to seniority Salary increases will be administered according to the current IBT/United contract New employees are required to join the union within ninety (90) days of employment There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge Qualifications What's needed to succeed (Minimum Qualifications): 24 months of experience with troubleshooting, repair, and maintenance of gas and diesel engines, electrical and hydraulic systems, and motorized equipment Must have a high school diploma, GED or equivalent Must possess a valid state issued driver's license Ability to work any shift assigned (nights, weekends, holidays, and overtime as needed) within 24/7 operation Ability to climb and work from ladders, and/or walk for extended periods Ability to work outdoors in all temperatures and weather conditions Ability to work in an environment with exposure to high noise levels Moderate lifting Computer experience for input and retrieval of data What will help you propel from the pack (Preferred Qualifications): Certificate of completion from an accredited automotive school Experience with motorized equipment supporting airport ground operations The starting rate for this role is $34.52.

United Airlines is an Equal Opportunity Employer.

We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law.

We provide reasonable accommodations for applicants and employees with disabilities.

To request an accommodation, contact d24ad0b8-823f-4e68-a892-2986ccdf7392

Not Specified
Ground Service Equipment Technician (Automotive and Diesel) - $10,000 Sign On Bonus
✦ New
🏢 United Airlines
Salary not disclosed
Sterling, Virginia 1 day ago

Achieving our goals starts with supporting yours.

Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world using our extensive route network.

Come join us to create what's next.

Let's define tomorrow, together.

Description At United, we have some of the best aircraft in the world.

Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they're well taken care of and ready to get our customers to their desired destinations.

If you're ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Key Responsibilities: Troubleshoot, repair and complete preventative maintenance on Ground Service Equipment (both motorized and non-motorized) Work will include diagnostic testing and repair of gas engines, transmissions, suspension and brake systems Troubleshooting and repair of diesel engines, heavy industrial equipment, including large aircraft air conditioners, air start and ground electrical power units Ground Service Equipment Technicians are represented by the International Brotherhood of Teamsters (IBT) Schedules are bid and awarded according to seniority Salary increases will be administered according to the current IBT/United contract New employees are required to join the union within ninety (90) days of employment There is an initiation fee for joining the union and subsequent monthly union dues which are set by the Local Lodge Qualifications What's needed to succeed (Minimum Qualifications): 24 months of experience with troubleshooting, repair, and maintenance of gas and diesel engines, electrical and hydraulic systems, and motorized equipment Must have a high school diploma, GED or equivalent Must possess a valid state issued driver's license Ability to work any shift assigned (nights, weekends, holidays, and overtime as needed) within 24/7 operation Ability to climb and work from ladders, and/or walk for extended periods Ability to work outdoors in all temperatures and weather conditions Ability to work in an environment with exposure to high noise levels Moderate lifting Computer experience for input and retrieval of data What will help you propel from the pack (Preferred Qualifications): Certificate of completion from an accredited automotive school Experience with motorized equipment supporting airport ground operations The starting rate for this role is $34.52.

United Airlines is an Equal Opportunity Employer.

We recruit, employ, train, compensate, and promote without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, age, veteran status, or any other protected category under applicable law.

We provide reasonable accommodations for applicants and employees with disabilities.

To request an accommodation, contact d24ad0b8-823f-4e68-a892-2986ccdf7392

Not Specified
Manager, Service
✦ New
Salary not disclosed
Jacksonville, FL 1 day ago
Manager, Service

The Manager, Service provides the vision, direction and support to ensure customer satisfaction while maintaining company profitability through defined empowerment and supervision of the Service Department and its team members. Ensure a safe working environment through partnership with General Manager and Director, Environmental Health & Safety to report such issues. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Principal Responsibilities And Duties:

  • Manage the strategic direction of the branch Service Department, while providing leadership to all branch Service Team Members, to include the service department financial performance (P&L), training, safety, department processes, customer services & pricing, vendor products/systems and equipment awareness
  • Lead safety meetings, ensure near miss reporting policy compliance and partner with the Safety Department to investigate safety incidents
  • Coach and develop direct reports on employee relation issues, to manage customer orders and repairs, ensure proper job openings, quote completion, job changes, closing and invoicing
  • Motivate the Service Department to perform at a high level and ensure accountability of them to include quality and efficiency
  • Monitor & manage the selection, hiring, development, training and new hire procedures
  • Manage the communication and relationships with customers by building trust and ensuring customer satisfaction through regular customer visits with an added focus on top 10 service accounts
  • Practice positive customer conflict resolution strategies to mutually benefit the Company & Customer
  • Serve as liaison between the Company, its customers, and manufacturers, in problem resolution while maintaining profitability
  • Manage and maintain a fleet of road service and delivery vehicles for maximum performance and controlled expense
  • Represent the Service Department's brand and gain additional Service revenue through support of Account Managers
  • Provide fleet management support by managing expenses for external customers and the Company to ensure maximum profitability
  • Manage department needs associated with maintaining supplies, uniforms, tooling needs, building maintenance, and equipment, within budgeted guidelines and as demands are presented
  • Performs other duties as assigned

Minimum Qualifications:

  • Knowledge of business and management principles
  • Ability to develop direct reports through coaching and reinforcement (Hard Skills/Soft Skills)
  • Mechanical aptitude and technical knowledge preferred
  • Excellent verbal and written communication skills are required for this position
  • Excellent intrapersonal, customer service, math, reading comprehension and problem solving skills
  • Proficient with Microsoft Outlook, PowerPoint, Excel, and Word

Previous Experience/Education:

  • Bachelor's Degree or equivalent experience preferred
  • High School Diploma or G.E.D. required
  • 2+ years working experience in forklift repair or related industry preferred
  • Management or supervisory experience preferred

Physical Requirements:

  • Standing, walking, lifting, twisting and bending on a frequent basis
  • Ability to lift up to 40 pounds
Not Specified
Manager, Diagnostic Services - Breast Health
✦ New
Salary not disclosed
Arlington, TX 1 day ago
Job Description

Location: Moody Outpatient Center

This position requires certification in Mammography by the American Registry of Radiologic Technologists.

Primary Purpose

Responsible for management of assigned staff and other resources to ensure optimal services and safe patient care. Coordinates with other area managers to ensure common departmental goals are met. Acts as a liaison to physicians, administration, patients/families, and other disciplines for the department.

Minimum Specifications

Education

- Must be a graduate of an accredited Radiologic Technology program.
- Must have an associate degree in a healthcare related field.
- Bachelor's degree in a health care field or business administration is preferred.

Experience

- Must have eight (8) years of related healthcare experience, to include two years of leadership experience. May have an equivalent combination of education and experience to substitute for the experience requirements.

Certification/Registration/Licensure

- Must be registered by ARRT with subspecialty certification in Mammography.
- State of Texas as a Medical Radiologic Technologist (MRT)
- Must be in possession of active, valid BLS (Healthcare Provider) level CPR credential.

Responsibilities

- Responsible for quality management practices that deliver effective and efficient services and ensure optimal patient outcomes. Collaborates with medical staff and administration to assess operations and evaluate quality. Identifies and analyzes the design of jobs and work processes implementing appropriate changes to improve effectiveness, productivity and efficiency, and patient access. Directs, reviews, and evaluates performance improvement plans/projects, utilizing performance indicators to track/trend outcomes. Organizes & facilitates maintenance of all quality initiatives within the department.
- Directs, reviews, and evaluates delays, medical record audits, and other practice feedback. Responds to patient safety posts and investigations within established department expectations.
- Responsible for the effective financial management of the assigned areas department, ensuring appropriate use of department resources. Develops operating and capital budgets ensuring that departments have the necessary funds to carry out established goals and objectives. Utilizes benchmarks for cost utilization and staffing levels. Demonstrates ability to flex resources to changing volume and acuity requirements. Correlates volume, revenue, and cost to meet operating requirements for all service areas. Assures departments operate within allocated resources. Manages cost per unit of service within established annual departmental and/or organizational goals or expectations. Ensures data integrity and works with department leadership to ensure accurate coding and charge capture for all exams and supplies in patient care. Develops, implements, and evaluates detailed action plans to correct variances.
- Selects, trains, supervises, motivates, and evaluates assigned staff to ensure maximum utilization of individual and group capabilities, while providing optimal service to internal and external customers. Ensures assigned staff receives opportunities to further their knowledge. Effectively delegates responsibilities. Must meet department and/or organizational expectations for turnover and retention of staff. Identifies and utilizes strategies to meet/exceed employee growth and development, as well satisfaction and quality of work-life needs.
- Serves as a liaison between the department and the information technology divisions coordinating and monitoring the implementation of various programs and systems such as the EMR and PACS to ensure the appropriate clinical operation and patient safety as requirements change. Coordinates facilitates, and trends software upgrades and optimization of various systems impacting the department. Must participate in various user groups to ensure required clinical operations are maintained and supported. Oversees connectivity of department modality equipment to integrated technologies. Communicates changes and provides technical guidance to staff as needed. Troubleshoots system and equipment issues as needed.
- Performs exams/procedures as needed. Accesses and handles selected medications with scope of licensure.
- Identifies achievable initiatives to improve work processes and improve customer (internal as well as external) satisfaction. Formally makes recommendations to leadership in writing with an implementation plan. Responsible for monitoring satisfaction results as appropriate to ensure the support of the overall goals of the department and the mission of Parkland. Meets or exceeds annual patient satisfaction goals established by leadership and Parkland.
- Oversees purchase, maintenance, and repair of equipment across the system including troubleshooting and vendor contact, as needed, to facilitate proper levels of operable equipment and efficient workflow with the departments. Collaborates with clinical engineering to ensure that all equipment is safe and maintained appropriately.
- Cultivates and maintains positive working relationships with management, physicians, nurses, hospital staff, students, and vendors in order to provide optimal patient care, and interdepartmental cooperation, and improve effectiveness, productivity, and efficiency in support of overall Parkland and department goals.

Requisition ID: 994476
Not Specified
PATIENT SERVICES LEAD (FULL TIME)
✦ New
$37,050 - 37,050
Culinary Services Group is hiring immediately for a full time  PATIENT SERVICES LEAD position.
Location : Central State Hospital - 10510 LaGrange Road, Louisville, KY 40223
Schedule : Full time schedule. Days may vary, 6:00 am - 6:30 pm. Must be able to work every other weekend and some holidays. More details upon interview.
Requirement : At least 1 year of food service experience required. Healthcare experience preferred.
Pay Range : $19.00 per hour to $23.00 per hour

Culinary Services Group (CSG) is a top 50, fast-growing food service management company serving senior care, hospital, and behavioral health communities. We’re rooted in the belief that empowering our teams leads to exceptional service and better outcomes for those we serve. At CSG, you’ll be part of a collaborative culture built on integrity, where your contributions are valued and growth, development, and impact are part of every role.
Job Summary
Patient Services Leads are responsible to coordinate patient meal service and special requests and needs for the Patient Dining Program. Ensure that Patient Dining Associates are adequately trained and that units are properly staffed to provide service. They are a huge part of creating a culture of comfort and compassion in the healthcare environment, taking care of patients’ special requests and nutritional needs.

Essential Duties and Responsibilities:
Oversees systems and processes to ensure that the strategic and operational objectives of the Patient Dining Program service are accomplished.
Supervise Patient Dining Associates and ensure they provide services that include helping patients make menu selections, assemble, and deliver/pick-up their meal trays.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Interacts with nursing and evaluates on a daily basis patient meal selection, tray completion, tray delivery and tray retrieval process.
Is responsive to patients' needs at all times. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Adhere to facility confidentiality and the patient’s rights policy as outlined in the facility’s Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Complies with regulatory agency standards, including federal, state and JCAHO.
Follow Hazard Analysis Critical Control Point (HACCP) guidelines, a prevention based food safety system for meal assembly and distribution.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Conduct daily associate team meetings following Morrison’s branded GR8 Start Meeting guidelines and template.
Performs other duties as assigned.

Qualifications:
Ability to communicate and read documents such as safety rules, procedure manuals, and operation and maintenance instructions.
Aptitude for effectively operating hospital’s admission, discharge and transfer (ADT) system, and other computer-based systems, which manage patient care records.
The associate must occasionally lift and/or move up to 100 pounds, as well as maneuver and push food delivery carts. Reasonable accommodations can enable qualified individuals with disabilities to perform these essential functions.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer  the following benefits to team members: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer  the following benefits to team members: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs

Team Members may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
Services Group (CSG) is an equal opportunity employer. At CSG, we are committed to treating all Applicants and Team Members fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Applications are accepted on an ongoing basis.

Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
permanent
Service Technician Louisville KY
Salary not disclosed
Louisville, KY 3 days ago
Service Technician Louisville KY

Build a Career That Matters with One of the World's Most Respected Employers!

- - - - - - - - - - - -

On road service technician

Ready to Shape the Future of Innovation?

Michelin is building a world-leading manufacturer of life-changing composites and experiences. Pioneering engineered materials for more than 130 years, Michelin is uniquely positioned to make decisive contributions to human progress and a more sustainable world. Drawing on its deep know-how in polymer composite materials, Michelin is constantly innovating to manufacture high-quality tires and components for critical applications in demanding fields as varied as mobility, construction, aeronautics, low-carbon energies and healthcare.

The care placed in its products and deep customer knowledge inspire Michelin to offer the finest experiences. This spans from providing data- and AI-based connected solutions for professional fleets to recommending outstanding restaurants and hotels curated by the MICHELIN Guide.

Why Michelin?

  • Career Growth: Personalized development plans, mentorship, and cross-functional opportunities. Unique career paths and opportunities for advancement.

  • Inclusive Culture: Thrive in a diverse, supportive environment where your competencies, contributions and behaviors are recognized. Option to join one of our Connected Communities.

  • Innovation-Driven: Work on projects that matter-from sustainable materials to digital transformation.

  • Community Impact: Be part of a company that does what's right. We use sustainable business practices while balancing the needs of our customers and communities.

Michelin provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. Consistent with these obligations, Michelin also provides reasonable accommodations to employees and applicants with disabilities and for sincerely held religious beliefs. If you need accommodation for any part of the employment process because of a disability, please contact us at .

This position is not available for immigration sponsorship.

We build the future with people like you. Begin your career with Michelin today!

Not Specified
207 - Suncrest - Customer Service Representative
✦ New
15
Morgantown, WV 1 day ago
Customer Service Representative

For more than a century, First United has served the financial needs of our personal and business customers throughout Maryland, West Virginia, Virginia and Pennsylvania. We care about our communities, seek to understand what drives our customers and create customized solutions to meet their needs. Our mission is to enrich the lives of our customers, coworkers and shareholders through an unparalleled commitment to the client experience and passionate involvement in the community.

Job Reporting Relationships

Supervised by: Community Office Manager

Supervises: None

Basic Qualifications

Education/Training: A high school diploma or equivalent with an emphasis in a business or accounting curriculum; successful completion of First United Bank & Trust CSR Training Program; obtain and maintain appropriate Bank Product Knowledge Certification.

Skills: Moderate reading, writing, and grammar skills; proficient analytical and mathematics skills; proficient communicative and interpersonal relations skills; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills sufficient to provide guidance and training to other Customer Service Representatives; ability to lift approximately fifty (50) lbs. of coin; visual and auditory skills.

Experience: A minimum of two (2) years' customer service experience in related positions normally required.

General Responsibilities

Responsible for performing a variety of duties to support the paying and receiving function of the community office; coordinating work within the department, as well as with other departments; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. Provide technical guidance to customers around bank technology through demonstrations and assistance. Must demonstrate MYBANK core values and uncommon service standards; including Modeling helpfulness, Yielding to the customer, Being passionate, Adapting solutions, Nurturing trust, Keeping it personal.

Essential Duties

1. Performs a variety of duties to support the paying and receiving function of the community office of which the following are illustrative:

a. Greets and serves customers in a friendly and courteous manner.

b. Maintains an awareness of new business opportunities with customers; actively refers customers to appropriate customer service personnel.

c. Accepts and processes deposits of various account types.

d. Cashes checks within approved authority and operating policy.

e. Sells Cashiers Checks.

f. Recommends and demonstrates account service technology to enhance customer experience.

g. Completes CTR reports for multiple transactions or for transactions of $10,000 or more in cash.

h. Processes loan payments, and other related payments.

i. Processes night deposits and mail deposits.

j. Maintains branch cash vault.

k. Maintains an approved level of cash; turns in excess and mutilated cash.

l. Prepares daily settlement and proof of cash transactions; balances cash drawer accurately and efficiently on a daily basis.

m. Prepares reports relating to the function, e.g., currency transactions, BSA reports, etc.

n. Processes daily work on Branch Capture for transmission to corporate office.

o. Maintains supplies and an awareness of Teller supply inventory control; orders coin and currency for branch as needed.

2. Refers customers requiring loan or deposit account servicing, inquires about bank products and services or opening new accounts to the branch Relationship Advisor, Community Office Manager or appropriate business line specialist.

3. Coordinates specific work tasks with other personnel within the department as well as with other departments in order to ensure the smooth and efficient flow of information.

4. Abides by the current laws and organizational policies and procedures designed and implemented to promote an environment which is free of harassment and other forms of illegal discriminatory behavior in the work place.

5. Cooperates with, participates in, and supports the adherence to all internal policies, procedures, and practices in support of risk management and overall safety and soundness and the bank's compliance with all regulatory requirements, e.g. Community Reinvestment Act (CRA), Bank Secrecy Act (BSA), Equal Credit Opportunity Act, etc.

6. Reports pertinent information to the immediate supervisor as requested, or according to an established schedule; compiles information as necessary or as directed and provides data to appropriate bank personnel.

7. Responds to inquiries relating to his/her particular area, or to requests from customers, other bank personnel, etc., within given time frames and within established policy.

8. Provides technical guidance and training to other Customer Service Representatives.

Ancillary Duties

1. May be required, on occasion, to provide safe deposit box services to customers.

2. May be required to provide support in non-paying and receiving activities, e.g., new accounts, loans, etc.

3. May be required to balance and/or service ATM machines.

4. May be required to verify coin for vault cash control purposes.

5. Performs tasks which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.

Job Location

Various locations as assigned

Equipment/Machines

1. Telephone

2. Calculator

3. Copy machine

4. Fax machine

5. PC/Computer keyboard

6. Printer

7. Currency/Coin machines

8. Branch Capture equipment

9. Cash Advance equipment

10. ATM machines

11. Sorter

12. Currency verifier

13. Combination lock

14. Check cutter

15. Office doors & security equipment

Full Time Employment Benefits: Fulltime hourly-paid employees will be provided 12-days of Paid Time Off (PTO), that is accrued 1-day for each month worked. After the completion of 90-days of employment accrued PTO can be used for any purpose including being paid for absences or vacation time. At the end of the first year of employment, any unused PTO will be converted to the employee's sick time accrual. Sick time will begin accruing effective on the employees first year anniversary up to 120 days. At that point, PTO is no longer available; and any paid absence will be eligible under the sick, vacation, personal and family sick pay policy. After one year of service the employee is eligible for their annual vacation benefit.

Salaried-paid employees are not eligible for PTO and accrue paid sick days at 1-day per month; and any vacation time that has been approved for the 1 st year of employment.

12 paid holidays, 2 Personal days, 2 Family Sick days, 2 Volunteer Days after completion of 90 days of employment. Eligible for Health Care, Dental and Vision (single and family) the first of the month following 30 days of full-time employment. 401(k) eligible on the first day of the month following 30 days of employment with employer match available. Company Wellness Program. Company Stock program available after 1 year of employment. Annual Performance Reviews completed, and salary increase amount given based on individual performance.

This position is an hourly position eligible for overtime.

Hourly Range

Minimum: $15.00

Maximum: $22.12

permanent
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