United Parcel Service Remote Jobs in Usa

• Organizational and analytical skills, detail-oriented
• Research and documentation skills
• Data analysis and/or financial analysis skills
• Project management skills
• Ability to gather, organize and interpret data; critical problem solving
• Ability to exercise sound judgment
• Able to work within time constraints and produce a finished product according to specifications
• Strong writing, communications, and presentation skills
• Able to work effectively with a variety of people
• Be self-motivated
• Sound knowledge in MS applications (Word, Excel, PowerPoint, Access, MS Office/Office 365)
• Flexible to perform other tasks as needed

• Assist with invoice tracking and basic documentation review
• Support data entry, organization, and introductory-level data analysis
• Attend internal and external project meetings
• Assisting with preparation of meeting materials and summaries
• Supporting research and analysis related to toll bridge policy
• Participating in supervised field visits to active construction sites
• Assisting with coordination tasks across multidisciplinary teams

Preferred Skills: Interest in transportation infrastructure and public sector projects; Strong organizational and time management skills; Basic data analysis skills (Excel or similar tools preferred); Ability to interpret technical or policy documents with guidance; Strong written and verbal communication skills; Willingness to learn and engage in a collaborative team environment.

6. Bay Area Toll Authority (BATA) Position #2 - The Bay Area Toll Authority (BATA) manages the toll revenues from the Bay Area's seven state-owned bridges. Our section plays a key role in ensuring that these funds are efficiently and responsibly invested back into the region's critical bridge infrastructure. We work closely with the California Department of Transportation (Caltrans) to maintain the toll bridges in a state of good repair. This includes identifying maintenance needs, developing rehabilitation strategies, implementing risk reduction measures, and prioritizing projects that support the long-term performance, safety, and reliability of these complex structures.

The mentee will gain hands-on exposure to bridge asset management, project prioritization, risk assessment, project management, as well as experience in communicating technical information to public audiences. They will also develop stronger technical judgment by bridging the gap between theory and practice, along with a clearer understanding of how engineering decisions are made at a regional level.

The mentee will support ongoing bridge asset management activities for the Bay Area's seven state-owned toll bridges. Their work will include assisting with asset condition reviews, analyzing inspection reports, developing life cycle models, participating in field visits, and helping develop recommendations for maintenance and rehabilitation needs. The mentee will contribute to project prioritization efforts by evaluating risks, understanding cost drivers, and impacts on bridge conditions. The mentee will participate in project management tasks such as preparing meeting materials, drafting technical summaries, tracking project progress, and coordinating with Caltrans and other local agencies. The mentee will help with tasks related to various phases of projects in addition to supporting Toll Bridge policy research and analysis. Preferred Skills and Qualifications: Strong data analysis and technical skills; Currently enrolled in a university program pursuing a bachelor's degree in civil engineering with interest in bridges; Microsoft skills, especially Excel and PowerPoint.

7. Budgets and Financial Planning and Analysis (BFPA) Position #1 - The mentee will assist in accomplishing the Enterprise Resource Planning (ERP) implementation requirements for the BFPA section; support BFPA staff to format/update/complete canned and ad hoc budget or financial reports; assist in financial analysis of actual transactions for agency entities through searching in the financial system and coordinating with other staff; support the budget staff in the coding and budget inputs of agency entities for the upcoming operating and capital budget; and support with grant administration, compliance monitoring and reporting. Preferred Skills: Microsoft skills, especially Excel (important), Word and PowerPoint, and Adobe pdf; Financial and/or Data Analysis and Reconciliation; Some ERP system knowledge; General Technical Skills- Software and Hardware.

8. Budgets and Financial Planning and Analysis (BFPA) Position #2 - The Budgets and Financial Planning and Analysis (BFPA) section is at the heart of the agency's financial operations. Our team plays a critical role in developing, monitoring, and publishing the agency's operating and capital budgets, ensuring the organization runs efficiently and responsibly. We produce budget presentations and financial analysis, support grant compliance and collaborate with program staff on Overall Work Plan (OWP) development by coordinating budgets, providing financial planning and analysis, and supporting staff in aligning funds with planned work. This mentorship offers a rare opportunity to gain meaningful, hands-on experience in public sector finance from the inside. The mentee will develop a well-rounded understanding of how a major agency plans, manages, and reports on its finances, and skills that are highly transferable and in demand across both public and private sectors. Beyond technical skills, the mentee will build real professional relationships, gain exposure to large-scale financial systems, and walk away with the confidence and practical knowledge needed to launch or advance a career as a financial analyst. The mentee will assist and support with Financial Reporting, Financial Analysis, Budget Development, Contract & Encumbrance Review, Grants Administration and ERP System Implementation. Preferred Skills: Financial and/or data analysis and reconciliation; Strong Microsoft Office skills, particularly Excel, Word, PowerPoint, and Adobe Acrobat; Familiarity with ERP systems or other financial software is a plus.

9. Capital Program Delivery -The mentee will work with the Capital Program Delivery team on delivering Forward Initiative projects, with the goal of enhancing commute experience and reducing greenhouse gas emissions within the Bay Area. The Forward Initiatives are established under the framework of Plan Bay Area 2040/2050 to address the transportation needs in the SF Bay Area. The candidate will help with tasks related to various phases of capital projects from procurement and contract to design and construction. This may involve attending meetings, performing preparatory tasks, attending field visits to the construction site, etc. The ideal mentee would have a Civil Engineering background or is currently pursuing a bachelor's degree in civil engineering, possesses strong time management skills, communicates effectively with team members, and is able to document, gather, and coordinate project information. Preferred Skills: Able to communicate effectively both orally and in writing; Sound knowledge in MS applications (Word, Excel, PowerPoint, MS Office/Office 365); Ability to exercise sound judgment.

10. Clipper Program - Clipper is the Bay Area's all-in-one transit card, with discounts for youth, seniors, people with disabilities and people with low incomes. The mentee will learn about major project delivery, successful regional coordination and the components of maintaining, improving and upgrading a transit fare payment system that serves millions of people. The mentee will also learn about providing world-class customer service and outreach to maintain Clipper's high customer satisfaction ratings. The mentorship will focus on developing skills related to critical thinking, program coordination with transit operator partners, and understanding how MTC supports the region to improve mobility for its residents. The Clipper team will provide mentors for the mentee covering such topics as budgets, funding, project delivery, program management, data analysis and customer service. In addition, the mentee will have access to the entire Clipper staff who can provide subject matter expertise as well as career guidance. Preferred Skills: Data Analysis; Microsoft Word, PowerPoint and Excel; Excellent Communication skills; Ability to work and communicate with diverse audiences.

11. Data Strategy and Analytics Position #1 - The Data Strategy & Analytics (DSA) section supports agency-wide planning and operations by developing, governing, and integrating enterprise data assets that inform regional transportation, land use, and policy decision-making. A core focus of the section is ensuring that data is discoverable, well-documented, and consistently structured across programs. Within DSA, theBASIS Program is a foundational geospatial data initiative focused on integrating core land-use and infrastructure datasets, such as parcels, zoning, and buildings, using a master parcel index dataset as the organizing backbone. The mentee will support the BASIS Program by assisting with geospatial data inventory, information architecture, and data-focused website development activities. Work may include:

• Assisting with the documentation and organization of parcel-based and related geospatial datasets, including dataset purpose, structure, and relationships
• Supporting the inventory and description of datasets connected through the master parcel index, helping clarify how the hub-and-spoke model is implemented
• Helping organize and maintain metadata and reference materials that align with MTC's Data Governance Framework
• Assisting with the development of the BASIS website from a data and content perspective, including drafting dataset descriptions, explanatory text, and supporting visuals that communicate how BASIS data is structured and used
• Conducting background research and synthesis related to geospatial data standards, parcel-based data integration, and best practices in data documentation
• Attending selected project and coordination meetings to observe how geospatial data decisions are made across programs
• Preparing written summaries, diagrams, or simple visual materials that explain geospatial data relationships and architecture to non-technical audiences

This role is designed to provide meaningful exposure to geospatial data systems, data governance, and project coordination, rather than software engineering or advanced programming. Preferred Skills: Data Modeling and Information Architecture (Geospatial Focus); Policy Interpretation and/or Analytical Research; Project Management and Soft Skills (Collaboration & Communication).

12. Data Strategy and Analytics Position #2 - The Data Strategy & Analytics (DSA) section leads the agency's data strategy, analytics, and data-driven decision-making efforts. DSA is composed of data scientists, data analysts, and application developers. Our team supports MTC by maintaining core data platforms and tools, advancing agency-wide data governance, and delivering high-impact analytical projects. We work closely with departments across the agency to ensure that data resources are well-managed, accessible, and effectively used to support MTC's regional planning and policy goals.

The mentee will gain firsthand exposure to the Business Intelligence Engineer (BIE) and Data Analyst (DA) career paths, learning how these roles operate within a technical team at MTC. Through a guided data initiative, the mentee will develop practical experience working with real datasets, tools, and workflows commonly used in the field. In addition to technical growth, the mentorship will help the mentee strengthen communication, problem-solving, and collaboration skills essential for success in BIE and DA roles. The mentee will contribute to a data-driven project involving data preparation, analysis, and visualization. One potential project is supporting Vital Signs ( ), MTC/ABAG's interactive website that provides data, visualizations, and narrative insights on key Bay Area trends in land use, transportation, the environment, the economy, and equity. Depending on interests and career goals, the mentee may also work on other analytical or dashboarding projects. Through this work, they will not only gain hands-on experience developing datasets and visualizations but also build a deeper understanding of how regional datasets reflect conditions and trends in Bay Area communities. Preferred Skills: Strong interest in using data to uncover insights, identify trends, and support data-driven decision making; Basic proficiency in programming languages such as Python, R, or SQL for data cleaning, analysis, and exploration; Familiarity with data visualization and dashboarding tools (e.g., Tableau, Power BI) to communicate insights effectively.

13. Legislation and Public Affairs - The Visual Communications mentee will work on two projects: helping MTC transition from the current Digital Asset Management (DAM) photo library catalog to a new DAM and supporting the larger Communications team with tasks big and small, such as creating static and video assets for social media, researching media contacts at local and statewide news outlets, assisting at project photo shoots, and other needs as they arise. Ideal applicants will have an interest in photography and/or videography; enthusiasm for creating digital content (videos, social media posts, blog posts, etc.); demonstrated experience with Adobe Lightroom or Adobe Bridge; strong understanding of image file formats; and familiarity with metadata standards and copyright concepts. Preferred Skills: Experience with creating short-form videos for social media and digital platforms, such as TikTok, YouTube, Instagram Stories, etc.; proficiency with Adobe Photoshop, Illustrator, Premiere and After Effects.

14. Mobility Division - The Mobility Division is comprised of four sections: CART (Capital Delivery, Asset Management & Roadside Tolling), SUMO (Sustainable Mobility & Operations), RNM (Regional Network Management) and Clipper. The division has over 100 staff and is responsible for delivering mobility solutions and essential traveler services, including transit coordination, transit fare and toll payments, express lanes, bicycle and pedestrian trails, bike share, traveler information, 511 emergency response and asset management for the region's toll bridges. The mentee's responsibilities will include gathering and organizing a Salesforce contact database for all 27 Bay Area transit agencies, actively supporting the planning and execution of the Division's August Town Hall-including logistics coordination, PowerPoint development, and agenda creation-and assisting with day-to-day operational needs. In addition, the mentee will collaborate closely with the Division's three Executive Assistants on developing and implementing Asana-based projects designed to streamline and enhance operational workflows. Over the course of eight weeks, the mentee will gain comprehensive experience in providing high-level administrative support to a Deputy Executive Director and a division of more than 100 staff. Preferred Skills: Organizational and analytical skills, detail-oriented; Data management, data entry, administrative tasks; Asana (project, task management application); Able to work collaboratively and effectively in a team environment.

15. Office of the Chief Operating Officer (COO) - The Office of the Chief Operating Officer (COO) coordinates the agency's various internal operations. The portfolio includes Human Resources; the Clerk Unit; Procurement, Risk and Property Management; and Technology Services. These four areas encompass the inner workings of MTC and include the following functions: talent acquisition, employee onboarding, benefits, personnel matters, staff learning and development, management of the various commission and board meetings, procurements and contracting, purchasing, risk and regulatory, property management, business operations and IT to name a few. In this business area of the COO, these departments work synergistically to orchestrate MTC's operational needs. The mentee will provide high-level administrative, operational, and project support to the Lead Executive Assistant in service of the COO's office. The mentee will help ensure smooth coordination of schedules, communications, materials, and internal processes that keep the COO's portfolio running efficiently. Preferred Skills: Detail-oriented, organizational and analytical skills, ability to exercise sound judgement, knowledge of MS Office and its various applications.

16. Purchasing and Contracting- The mentee may assist with data migration, functionality testing, training, and other activities to ensure a smoother transition. The mentee will also assist in reviewing how artificial intelligence can be used in the procurement, purchasing, and contracting process. This could include the creation of a questions and answers feature on our SharePoint site, creating better processes, or creating better templates. Preferred Skills: Policy Interpretation and/or Analytical Research; Data Entry, Data Management; General Technical Skills-Software and Hardware; Soft Skills (i.e. organization, diligent attention to detail, prioritizing work, communication, collaboration, teamwork, etc.); Presentation Skills; and Interest or Experience in Artificial Intelligence (AI) Programs.

17. Regional Network Management - This is an exciting opportunity to support a variety of regionwide transit efforts! The mentee will contribute to each of the RNM initiatives: Transit Fare Coordination and Integration; Mapping and Wayfinding; Transit Priority Efforts; Accessibility Efforts; and Performance Measures. The mentee may conduct research; develop data analyses or visualizations; review and write memos and reports; conduct project site visits; prepare for, attend, and summarize meetings; and perform other duties, depending on their skills and interests. For example, the mentee may assist the Transit Priority Roadway Assessment project manager with tasks, including reviewing consultant deliverables and attending meetings, and may also support the Fare Programs policy analyst with tasks, including the development and maintenance of data pipelines and dashboards to monitor program performance. Preferred Skills: Data Visualization and Storytelling; Self-Motivated; Organized and Quality-Oriented.

18. Regional Planning Program - The Housing and Local Planning mentee will support preparation for Regional Housing Needs Allocation (RHNA) Cycle 7 by helping evaluate and improve the Local Jurisdiction Survey used in the prior cycle. This survey plays a key role in shaping how housing needs are allocated across the region. The work may include:

• Reviewing prior RHNA survey materials and process documentation.
• Identifying lessons learned from the previous cycle.
• Recommending ways to streamline and clarify survey questions while maintaining compliance with state law.
• Drafting a proposed outline or revised structure for the next survey.
• Developing a concise guide to help jurisdictions understand why the survey matters and how it connects to the broader RHNA process.

The mentee will work closely with staff through weekly check-ins and will present a final summary of recommendations at the end of the program. Preferred Skills: Strong writing and analytical skills; interest in housing, equity, or regional planning policy; research and organizational skills.

19. Regulatory Risk & Management - The Regulatory Risk & Management (RRM) Unit helps ensure that the Metropolitan Transportation Commission (MTC) follows state and federal rules when spending public transportation funds. Our work supports fair, inclusive, and transparent contracting practices across the nine-county Bay Area. The RRM Unit oversees important compliance programs such as Disadvantaged Business Enterprise (DBE), Small Business Enterprise (SBE), Title VI (Civil Rights), Americans with Disabilities Act (ADA), and prevailing wage requirements. We work with staff across MTC, as well as contractors, consultants, and partner agencies, to make sure transportation projects are delivered equitably and in compliance with funding requirements.

This mentorship is designed to give students and early-career participants real-world exposure to how compliance and equity programs work in a public transportation agency. The mentee will learn how laws and policies are applied in practice-not just on paper-but how compliance supports accountability in government projects. By the end of the program, the mentee will:

• Understand how compliance programs like DBE, SBE, Title VI, and ADA support transportation investments
• Learn how public agencies monitor contracts and grants funded by state and federal sources
• Gain insight into career pathways in public service, compliance, procurement, and risk management
• Build professional skills such as communication, confidence, and working in a team environment
• Receive mentorship, guidance, and regular check-ins focused on career exploration and professional growth

This experience is intended to be educational, supportive, and exploratory, with an emphasis on learning and exposure rather than prior expertise. No prior compliance or transportation experience is required-just curiosity, reliability, and a willingness to learn. With guidance from the Principal Compliance Manager, the Compliance mentee will shadow staff and assist with day-to-day compliance activities. Tasks may include:

• Supporting the monitoring of subcontractor participation on contracts
• Assisting with compliance documentation and basic reporting related to grants and contracts
• Observing how compliance reviews are conducted during post-award contract administration
• Reviewing updates and guidance from the Federal Transit Administration related to DBE, Title VI, and ADA
• Sitting in on trainings and technical assistance sessions for staff and external partners
• Helping with basic data review, organization, and analysis using spreadsheets or databases
• Assisting with other tasks as needed to support the team and enhance learning

Preferred Skills: Interest in public service, or transportation policy; Strong written and verbal communication skills; Basic analytical or technical skills, such as working with data, spreadsheets, or documents.

20. San Francisco Estuary Partnership (SFEP) Position #1 - The San Francisco Estuary Partnership is part of the National Estuary Program, a non-regulatory program of the EPA created through the Clean Water Act. We take a community-centered approach to improve water quality, increase the quantity of fresh water available, improve habitat for wildlife, and increaes the resilience of the Esturay and its surrounding communities.

The mentee will gain hands-on experience in program planning and implementation, digital communications, and event logistics and operations. The responsibilities of the mentee include, but are not limited to, the following:

• Under the leadership of the Estuary Youth Council (EYC) Program Manager, support implementation of EYC programming focused on experiential environmental education and leadership development
• Provide logistics and event support for monthly in-person and remote program events
• Maintain participation records for all youth participants, including sign-in sheets and online sign-up forms
• Follow up with youth participants after monthly in-person programs to share supplemental and enrichment program materials
• Coordinate, draft, and develop program communications materials (e-newsletter & social media) with the support of the EYC program manager and program partners
• Conduct outreach to potential guest speakers and support the EYC program manager in establishing and maintaining partnerships with program partners
• Track program activities to ensure timely progress towards completing overall program goals, specific grant deliverables, and other commitments as needed.

Preferred Skills: Familiarity with environmental justice principles; Excellent writing and editing skills; Strong attention to detail and ability to organize and prioritize multiple tasks to meet deadlines; Layout or graphic design skills suited for social media and e-newsletters (preferred); Experience working with queer youth, youth of color, and/or marginalized communities (preferred); Comfort in facilitating groups of people (preferred).

21. San Francisco Estuary Partnership Position #2- The San Francisco Estuary Partnership (SFEP) is part of the National Estuary Program, a non-regulatory program of the EPA created through the Clean Water Act. We take a community-centered approach to improve water quality, increase the quantity of fresh water available, improve habitat for wildlife, and increase the resilience of the Esturary and its surrounding communities.

The Adaptation and Resilience Technical Assistance Program provides support to local governments, community-based organizations, and Tribes. The mentee will support the creation of a charrette-style workshop focused on current governance challenges for multi-benefit coastal adaptation in the Bay Area. This effort will consist of engagement of multiple stakeholders from around the region, including agency partners, local project champions and municipalities, designers & engineers, and community representatives, with the goal of addressing the urgent need to scale-up 'nature-based solutions' for sea level rise in the Bay Area.

The responsibilities of the mentee include, but are not limited to, the following:

• Survey Development: soliciting workshop subject matter from regional entities utilizing a survey or other ranking to establish key topic areas to focus on.
• Workshop Logistics: supporting location reservation, technical support, physical setup, partner coordination, and day-of support.
• Partner & Audience Mapping: Help identify key participants (subject matter experts, local elected officials, project champions, etc) to invite to the workshop.
• Draft Agenda: Support creation of the workshop agenda, including potentially taking the lead on creating a specific session that aligns with mentee interests.
• Information Gathering: Help to prepare workshop materials for participants, including potentially drawings, data, maps, and technical briefings, etc as needed);
• Prioritization Exercises: Potentially help to create workshop exercises by working on collaborative drawing, or other interactive methods like dot-voting or matrix ranking to prioritize projects, on a case basis.
• Synthesize Outputs: Help to compile action items and outputs from the workshop, including suggested strategy, schedule and potential visuals (drawings, maps, data) into a summary report, and share this draft report with participants for feedback.

Preferred Skills: Soft skills (i.e. communication, collaboration, teamwork, etc.); Policy Interpretation and/or Analytical Research; Survey Development and/or Methodology

22. San Francisco Estuary Partnership Position #3 -

The San Francisco Estuary Partnership is part of the National Estuary Program, a non-regulatory program of the EPA created through the Clean Water Act. We take a community-centered approach to improve water quality, increase the quantity of fresh water available, improve habitat for wildlife, and increase the resilience of the Estuary and its surrounding communities.

The Communications team within the San Francisco Estuary Partnership is responsible for managing both internal and external communications; developing and implementing program specific and agency wide communication strategies; as well as developing most communication deliverables which can include social media posts, newsletters, press releases, posters and banners, internal communication resources, and more. The ideal candidate is a talented communicator enthusiastic about crafting compelling messages and images that engage and inform a broad audience. Ideal candidates also have or are willing to build experience in environmental and science communications, with an interest in sharing research through compelling visuals, language and storytelling.

The responsibilities of the mentee include, but are not limited to, the following:

• Maintain website content and databases
• Write blog posts and other content as assigned
• Update 2 photos in the photo library
• Ensure accessibility in all media via alt-text and captions
• Assist in planning, writing and managing e-newsletters
• Develop summaries of google and social media analytics
• Support the development of an internal resource center for staff
• Design event/program fliers, social media graphics, and other marketing materials
• Collaborate with staff on innovative ideas and tools for marketing and communications
• Co-lead the development of the communications campaign to promote our new Art-in-Residence pilot program

Preferred Skills: Curiosity; Soft skills (i.e. communication, collaboration, teamwork, etc.); Graphic Design skills and/or the strong ability to draft and review copy (i.e., writing and editing skills).

23. San Francisco Estuary Partnership Position #4 -

The San Francisco Estuary Partnership is part of the National Estuary Program, a non-regulatory program of the EPA created through the Clean Water Act. We take a community-centered approach to improve water quality, increase the quantity of fresh water available, improve habitat for wildlife, and increase the resilience of the Estuary and its surrounding communities.

The mentee will support work on the Restoring Wildcat Creek: Community-Led Watershed Health Update and Priority Project Implementation project, which intends to create a watershed-scale restoration action plan and implement critically needed restoration in the lower part of the watershed. The project will create design plans to address the gaps in the Wildcat Creek Trail that prevent underserved communities from accessing the shoreline and the planned improvements there. This project will align riparian management efforts throughout the watershed by identifying and prioritizing restoration projects informed by data collection and analysis. The mentee will take away an understanding of watershed-scale restoration and management strategies, complex project partner relationship dynamics, community-led trail design and implementation project prioritization, and general knowledge of SFEP's extensive restoration project suite throughout the region.

The responsibilities of the mentee include, but are not limited to, the following:

• Assist in the review and assessment of consultant's deliverables for Re-WRAP (the Revised Wildcat Restoration Action Plan), helping to identify key insights that emerge and any gaps / feedback that should go back to the consultant
• Serve as a liaison for the consultant's identification of data gaps, ensuring proposed studies meet broader objectives and that responsibilities are clearly communicated to and properly distributed among consultant and other partners
• Support community-based organization partners in carrying out public listening and learning sessions toward developing trail alignments along Wildcat Creek
• Provide support for overall project management for Re-WRAP and other tasks
• Research and report on operations and collaboration opportunities with identified external partners

Preferred Skills: Soft skills (i.e. communication, collaboration, teamwork, etc.); Project Management; Data Entry, Data Management, Administrative Tasks

24. Sustainable Mobility and Operations (SUMO) - The 511 Traveler Information mentee will gain first-hand exposure to real-time transportation operations and multi-agency coordination and learn:

• How regional traveler information systems function behind the scenes
• How agencies verify and disseminate time-sensitive information
• The importance of accuracy, clarity, and consistency in public-facing communications
• How operational decision-making impacts millions of daily travelers

The mentee will receive coaching on professional communication, stakeholder coordination, and public sector career pathways related to transportation operations, Intelligent Transportation Systems (ITS), and regional mobility management. Preferred Skills: Strong Written & Verbal Communication Skills; Organizational & Project Management Skills; Analytical Thinking & Attention to Detail.

25. Technology Services - The Major Projects mentee will support active capital projects by participating in project meetings, assisting with documentation, reviewing consultant deliverables, and helping prepare materials such as project meeting minutes, status updates. The mentee may also assist with field verification, data tracking, and research related to permitting, code requirements, and building systems documentation. Additional assignments may include organizing project files, coordinating small scopes with vendors, and supporting process improvements initiatives within the team. Throughout the mentorship program, the mentee will gain hands on experience navigating project management within a public agency environment. Preferred Skills: Strong written and verbal communication skills; Interest in project management or construction management; Ability to analyze and organize technical information; Familiarity with basic software skills (MS products like Excel, Slack, SharePoint); Interest in architecture, engineering, or technology will be helpful; Curiosity, accountability, and willingness to learn.

Under general and/or immediate supervision from higher level engineering staff, performs a variety of journey level technical drafting, office and field engineering work; and provides assistance and information to the public. May exercise functional and technical supervision over less experienced technical staff.
Position Snapshot/A Day in the Life: The Engineering Technician II performs routine drafting and technical engineering work in support of municipal infrastructure projects. Responsibilities include assisting with engineering design and planning, providing customer service, and performing technical office and field duties related to updating, maintaining, and analyzing the Public Works and Engineering Department's Geographic Information System (GIS) and utility infrastructure data. This position coordinates and conducts research, field data collection, and condition assessments of infrastructure assets, using GIS, database, and information management tools to support capital planning and ensure compliance with regulatory requirements.

Essential Functions

Engineering Technician II -This is the full journey level in the Engineering Technician series. Employees within this class are distinguished from the Engineering Technician I By the performance of the full range of duties as assigned including the moderately complex duties of drafting, office and field engineering work. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, and are fully aware of the operating procedures and policies of the work unit. This class is flexibly staffed and is normally filled by advancement from the I level, or when filled from the outside, requires previous work experience.

ESSENTIAL FUNCTIONS:Incumbent must have the ability to:

• Review and process tract maps, parcel maps, of line adjustments, grants of easement, and street right-of-ways for recordation.
• Verify fulfillment of conditions of approval for new subdivisions; perform on-site inspections to verify survey monuments related to parcel maps and lot line adjustments.
• Prepare and draft technical engineering plans for construction of streets, alleys, storm drains, water lines, and other public improvements.
• Provide public assistance at counter and over the telephone.
• Prepare quantity and cost estimates for engineering projects.
• Maintain a variety of maps and records including tract maps, parcel maps, lot line adjustments, easements, street and address changes.
• Review engineering plans to determine appropriate layout of construction projects.
• Perform on-site inspections to obtain information; determine angles and set grade stakes, hubs, turning points and benchmarks using appropriate surveying techniques; locate and measure boundary lines, right-of-ways, and land grades.
• Make and check mathematical calculations related to surveying, drafting and basic engineering.
• Maintain accurate survey records in the form of field notes and sketches.
• Participate in a variety of engineering design and planning work related to municipal engineering projects.
• Answer questions and provide information to the public concerning engineering activities.
• Assist in development and maintenance of the record keeping and filing systems.
• Prepare, assemble and distribute copies of maps, charts and blueprints.
• Answer questions and provide information to the public concerning engineering activities.
• Perform any other tasks or functions deemed necessary to the daily operations of the employer.

EXPERIENCE AND TRAINING GUIDELINES: A combination of experience and training that would likely provide the required knowledge and abilities is qualifying. The employee must have knowledge of:

Engineering Technician II: In addition the qualifications of Engineering Technician I, knowledge of:

• Terminology, methods, practices and techniques of drafting.
• Trigonometry as applied to the computation of angles, areas, distances and traverses.
• Elementary surveying techniques and practices.
• Engineering maps and records.

• Perform moderately complex engineering and mathematic calculations with speed and accuracy.
• Understand and follow written instructions and sketches.
• Use and care for drafting, surveying, and mechanical instruments and tools.
• Work independently in the absence of supervision.

The City of Fontana has a flexible benefits plan. This plan allows for employees to select benefits based upon their individual needs. Full-time and Classified Part-time employees are eligible for benefits.

Please to view our excellent employee benefit options.

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• High School graduate or equivalent
  
  
• Some college
  
  
• Trade school graduate or Apprenticeship
  
  
• Associate's degree in related field
  
  
• Bachelor's degree in related field
  
  
• Bachelor's degree or higher in non-related field
  
  
• Equivalent to Bachelor's degree in related field
  
  
• Master's degree or higher in related field
  
  
• None of the above
  
  

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• No experience
  
  
• Less than one (1) year.
  
  
• One (1) year or more year(s) but less than two (2) years.
  
  
• Two (2) or more years but less than four (4) years.
  
  
• Four (4) or more years but less than six (6) years.
  
  
• Six (6) years or more but, less than eight (8) years.
  
  

Required Question

Senior Director of Supply Chain

About the Role

This is a rare opportunity to step into a highly visible leadership role within a successful and growing organization. Dimora Brands continues to expand its footprint, product offerings, and operational capabilities, creating meaningful opportunities for leaders who want to make a lasting impact.

The Senior Director of Supply Chain will lead high-performing teams across a dynamic, multi-site network while operating within a flexible hybrid work environment. This role offers the ability to directly influence strategy, drive measurable operational improvements, and implement transformative change across the company. For an ambitious supply chain leader, this position provides significant executive exposure, cross-functional influence, and clear opportunities for continued advancement within a thriving organization.

About Dimora Brands

Dimora Brands is the parent company of industry-leading brands including Hardware Resources, Top Knobs, Wolf Home Products, Atlas Homewares, and Task Lighting. Across our portfolio, we design, engineer, manufacture, and distribute decorative and functional hardware, cabinet organizers, cabinets, wood products, and LED lighting solutions.

We proudly stock over 24,000 SKUs and ship same-day from strategically located distribution centers nationwide. Our success is driven by operational excellence, hard work, and a strong commitment to serving manufacturing, showroom, wholesale, retail, and e-commerce customers. At Dimora Brands, we foster a high-performance, team-oriented culture where leaders are empowered to build, innovate, and drive meaningful impact.

Position Summary

The Senior Director of Supply Chain is responsible for the strategic direction, performance, and continuous improvement of all end-to-end supply chain functions including:

• Logistics and Transportation
• Purchasing and Supplier Management
• Inventory Control and Optimization
• Quality Across the Global Supply Chain

This leader ensures alignment across Quality, Delivery, Cost, and Talent while driving standardized processes, strong financial performance, and best-in-class customer service across the enterprise. The role functions as a change agent and senior leadership partner, leading cross-functional initiatives that support company growth, scalability, and operational excellence.

Key Responsibilities

Supply Chain Leadership

• Provide strategic leadership across global logistics, transportation, inventory, and quality functions.
• Lead and develop functional teams.
• Serve as escalation point for supply chain and service performance risks.
• Align supply chain strategy with company growth, product roadmap, and customer service objectives.

Logistics & Transportation Strategy

• Direct and optimize global inbound freight, domestic distribution, and outbound customer shipments.
• Oversee carrier strategy, contract negotiations, and freight cost optimization across all modes (parcel, LTL, TL, OTR, ocean).
• Ensure compliance with import/export regulations, tariffs, and customs documentation.
• Lead logistics planning for DC start-ups, network expansions, and growth initiatives.
• Develop and manage freight budgets, cost controls, and variance reporting processes.

Purchasing & Supplier Strategy

• Develop and execute enterprise purchasing strategies aligned to cost, service, and inventory targets.
• Lead supplier relationship management, negotiations, and risk mitigation strategies.
• Partner with Product Management and Sales to align buying strategies with demand and product lifecycle planning.
• Monitor demand forecasts, market trends, and supply risks to support business continuity.
• Lead and develop purchasing teams and vendor performance programs.

Inventory & Network Optimization

• Establish network inventory strategy including safety stock models, turns improvement, and working capital optimization.
• Drive network balancing strategies across distribution centers.
• Implement systems, analytics, and reporting tools to improve inventory visibility and accuracy.
• Partner with Finance to optimize inventory investment and cost structure.

Quality & Supply Chain Integrity

• Lead enterprise quality strategy across suppliers, internal operations, and customer delivery.
• Oversee supplier quality performance, defect reduction programs, and cost recovery processes.
• Drive root cause analysis and corrective action using Lean / Six Sigma methodologies.
• Partner with Product Management, Purchasing, and Operations to prevent recurring quality issues.
• Establish quality metrics, reporting, and governance processes.

Financial & Performance Accountability

• Own supply chain operating budgets including freight, inventory, procurement, and network costs
• Establish enterprise KPI scorecards covering:
• Quality
• Service / Delivery
• Cost
• Inventory Performance
• Talent Development
• Identify performance gaps and lead corrective action with urgency and accountability.

Scope

• Manages all carrier relationships and negotiations
• Responsible for all transportation (LTL, TL, Parcel, Ocean Freight, Intermodal, Drayage, Customs)
• Accountable for Purchasing across all business units, Domestic and International
• Reports directly to the COO

Talent & Organizational Leadership

• Build and sustain a high-performance, accountability-driven culture.
• Develop leadership pipelines and succession plans across supply chain functions.
• Coach and mentor functional and site leaders.
• Drive cross-functional collaboration across Operations, Sales, Finance, Customer Service, Product Management, and Executive Leadership.

What Success Looks Like

• Fully integrated, high-performing end-to-end supply chain.
• Industry-leading service levels and customer satisfaction.
• Reduced landed cost and optimized working capital.
• Strong supplier performance and reduced quality defects.
• Standardized processes and scalable systems supporting growth.
• Engaged teams with strong leadership bench strength.

Qualifications

Experience

• 10+ years progressive leadership experience across supply chain, logistics, procurement, and operations.
• 5+ years leading global end-to-end supply chain.
• Strong background in carrier negotiations, inbound ocean freight, and domestic distribution.
• Demonstrated success leading Demand Planning and SIOP
• Experience implementing Lean, Six Sigma, or structured problem-solving methodologies preferred.
• Proven success managing large budgets and cost optimization programs.

Education

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or related field required.
• MBA or advanced degree, preferred

Skills & Competencies

• Senior leadership presence and change leadership capability
• Deep end-to-end supply chain expertise
• Strong financial and analytical acumen
• Advanced data-driven decision-making capability
• Lead by example work ethic
• Exceptional communication and stakeholder management skills
• Ability to lead in fast-paced, multi-site, high-growth environments

Additional Information

• Based at a Dimora Brands location (Dallas, Bossier, or Branchburg preferred).
• Minimal (10-15%) domestic travel required.
• Must conduct all company affairs in a professional and ethical manner.
• Post-offer background check and drug screen required.

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of backgrounds and perspectives, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

About The Jimmy and Rosalynn Carter School of Public Policy at the Georgia Institute of Technology

The Jimmy and Rosalynn Carter School of Public Policy () has 63 faculty members and we instruct students in undergraduate, masters, and Ph.D. programs. Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a vibrant city with great economic and cultural strengths. The Institute is a member of the University System of Georgia, the Georgia Research Alliance, and the Association of American Universities. Georgia Tech prides itself on its technology resources, interdisciplinary research and collaborations, and high-quality student body.

Atlanta, GA

Provide support services in the operation and maintenance of an academic or research laboratory to include performing analyses; setup, operation, maintenance and cleaning of equipment; and maintaining stock of supplies. Specific duties will be determined based on assignment and unit needs. This position will interact on a consistent basis with: academic and/or research faculty members, staff and students This position typically will advise and counsel: lab users This position will supervise: NA

Job Duty 1 -
Setup, operate and maintain instruments and other equipment used in performing lab tests and experiments.

Job Duty 2 -
Order supplies and materials as required; maintain records.

Job Duty 3 -
Setup laboratory media/equipment for demonstrations.

Job Duty 4 -
May clean instruments, glassware and other lab equipment.

Job Duty 5 -
Prepare and process laboratory samples for use in assigned tests.

Job Duty 6 -
Perform other duties as assigned

Cleaning, manipulating, and merging various administrative datasets such as tax parcel data, real estate transactions, code violations records, crime incidents, and tax district property tax milage rates to contribute to a comprehensive database for Atlanta metro and Georgia housing markets that will be utilized in several research projects.

Educational Requirements
High school diploma, GED Certificate or Vocational School Diploma

Required Experience
Up to two years of job related experience

Masters degree in public policy, urban and regional planning, economics, political science, or public administration or any similar majors.

$18/hr.

SKILLS
This job requires working knowledge in the use of instrumentation and other lab equipment, laboratory processes and procedures specific to assigned lab. Skills in inventory management and the use of specialized computer applications is required.

Experience in statistical software and GIS.

Questions about the position may be directed to Dr. Yeokwang An, ,

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. This prohibition applies to faculty, staff, students, and all other members of the Georgia Tech community, including affiliates, invitees, and guests. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

More information on these policies can be found here: policymanual/section6/c2714 Board of Regents Policy Manual | University System of Georgia ( ).

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is not considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

The candidate of choice will be required to pass a pre-employment background screening. employment/pre-employment-screening.

• Manage inbound and outbound freight across multiple modes, including LTL, FTL, parcel, and brokered shipments
• Analyze and optimize freight spend through routing strategies, rate negotiations, and carrier selection
• Monitor service levels, transit times, and on-time delivery metrics; implement corrective actions as needed
• Manage relationships with carriers, brokers, and third-party logistics providers, including contracts and performance reviews
• Ensure compliance with DOT regulations and internal transportation policies
• Supervise traffic and shipping personnel, including training, scheduling, and performance management
• Collaborate cross-functionally with production, warehouse, and customer service teams to align shipping priorities
• Identify and implement process improvements to increase efficiency, reduce delays, and improve overall logistics performance
  
  

• Proven experience in transportation, traffic, or shipping management within a manufacturing or distribution environment
• Strong knowledge of freight modes, carrier management, and logistics optimization
• Experience managing teams and driving performance in a fast-paced setting
• Familiarity with transportation compliance and safety regulations
• Strong analytical, problem-solving, and communication skills
• Ability to work onsite and collaborate across multiple departments
  
  

About Williams-Sonoma DC - Lakeland, FL

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
• Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
• Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Operations Manager – Final Mile Hub is located in Lakeland, FL.

You'll be excited about this opportunity because you will....

• Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
• Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures
• Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives
• Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction
• Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed
• Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules
• Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent, and 3 - 5 years of furniture/final mile distribution or manufacturing management/leadership experience
• In lieu of a degree, 6-8 years of progressively responsible furniture/ final mile distribution leadership experience
• This is an onsite and in office role
• Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
• Must be highly organized and process oriented
• Ability to complete multiple tasks consistently and on time
• Warehouse Management System experience
• Solid understanding of Safety and OSHA standards
• Exceptional organizational and time management skills to successfully respond to urgent situations
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

We prefer some of these qualities as well….

• Six Sigma Black Belt or demonstrated Lean Manufacturing experience
• Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
• Exposure to furniture manufacturing, distribution and/or big box distribution
• Final Mile Transportation carrier contract negotiations or procurement experience
• Expert understanding Safety and OSHA standards
• Bilingual in Spanish

Review these physical requirements, as they play a major part in this role….

• While performing the duties of this job, the associate is required to stand, walk, talk and hear
• Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offerings, please visit
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)

EOE

Benefits: Our excellent benefits plan keeps associates and their families happy, healthy and secure. To learn more visit Deadline: Ongoing

About Penske Logistics

Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more.

Job Category: Warehouse

Job Family: Warehouse

Address: 65 Corporate Woods Place

Primary Location: US-MO-Bridgeton

Employer: Penske Logistics LLC

Req ID: 2602522

About Williams-Sonoma DC - South Brunswick, NJ

Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.

Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.

Williams-Sonoma, Inc Supply Chain Overview

By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.

• Over 4,000 Full-Time Associates across the Supply Chain
• 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
• Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
• Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
• Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
• Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
• 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey

The Operations Manager is located in South Brunswick, NJ.

You'll be excited about this opportunity because you will....

• Lead, coach, and develop company associates while fostering a culture of accountability, continuous improvement, and high performance
• Oversee labor scheduling, shift planning, and attendance tracking while monitoring employee productivity and operational efficiency
• Identify performance gaps and implement corrective actions through coaching, training, and structured performance management
• Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
• Drive operational discipline through performance reviews, metric tracking, and continuous improvement initiatives
• Oversee daily distribution center operations, ensuring efficient execution, cost control, and adherence to performance metrics. Monitor line-haul optimization strategies to improve delivery speed, delivery quality, and operational efficiency while reducing operating costs
• Build, maintain, and manage strong relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure consistent adherence to company policies, operating standards, and service expectations
• Conduct routine performance reviews of third-party partners and support contract alignment to ensure delivery performance, service quality, and cost efficiency meet business objectives
• Drive a customer-centric culture by improving on-time shipping and receiving, reducing damages, and improving return and replacement rates
• Manage customer escalations and determine appropriate resolutions to maintain high service standards and overall customer satisfaction
• Develop and execute contingency plans to manage seasonal demand fluctuations, weather disruptions, and other logistical challenges that may impact delivery operations
• Oversee warehouse organization and dock operations to ensure safe and efficient staging, loading, and dispatch
• Maintain compliance with OSHA regulations and company safety policies through regular inspections, risk assessments, and incident investigations, implementing corrective actions as needed
• Ensure effective inventory control processes are in place to maintain accurate shipment tracking and minimize loss or damage

Check out some of the required qualifications we are looking for in amazing candidates….

• High School Diploma or Equivalent, and 3 - 5 years of furniture/final mile distribution or manufacturing management/leadership experience
• In lieu of a degree, 6-8 years of progressively responsible furniture/ final mile distribution leadership experience
• This is an onsite and in office role
• Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
• Must be highly organized and process oriented
• Ability to complete multiple tasks consistently and on time
• Warehouse Management System experience
• Solid understanding of Safety and OSHA standards
• Exceptional organizational and time management skills to successfully respond to urgent situations
• Ability to adapt and change processes to keep pace with the evolving business requirements
• Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint

We prefer some of these qualities as well….

• Six Sigma Black Belt or demonstrated Lean Manufacturing experience
• Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
• Exposure to furniture manufacturing, distribution and/or big box distribution
• Final Mile Transportation carrier contract negotiations or procurement experience
• Expert understanding Safety and OSHA standards
• Bilingual in Spanish

Review these physical requirements, as they play a major part in this role….

• While performing the duties of this job, the associate is required to stand, walk, talk and hear
• Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds

Our company benefits are second to none in the industry….

• Generous discount on all Williams-Sonoma, Inc. brand products
• 401(k) plan and other investment opportunities
• Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
• Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
• For more information on our benefits offers, please visit
• To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)

EOE