Uber Eats China Reddit Jobs in Usa

JOOLA is seeking a Senior Project Manager that will play a critical role in ensuring the successful delivery of technology initiatives across enterprise systems, integrations, applications, and IT. This position will manage projects end-to-end, working closely with functional teams and offshore development teams. The role requires strong experience in Scrum methodology, JIRA-based project tracking, and exceptional organizational and communication skills. Familiarity with ERP (NetSuite), CRM (Salesforce), and eCommerce platforms is a strong plus.

Responsibilities:

• Project Delivery & Execution
• Lead planning, execution, and delivery of technology projects across enterprise systems and integrations.
• Ensure projects are delivered on time, within scope, and aligned with business priorities.
• Agile & Scrum Leadership
• Facilitate Scrum ceremonies (daily stand-ups, sprint planning, retrospectives).
• Maintain JIRA boards for sprint tracking, backlog grooming, and reporting.
• Cross-Functional Coordination
• Collaborate with U.S. functional teams and offshore development teams to ensure seamless execution.
• Act as the communication bridge between Product Managers, Technical Delivery, and Architecture teams.
• Risk & Issue Management
• Identify risks early, develop mitigation plans, and escalate issues as needed.
• Process & Governance
• Ensure adherence to project governance standards and documentation requirements.
• Stakeholder Communication
• Provide regular status updates, dashboards, and reports to leadership and stakeholders.

Qualifications:

• Bachelor’s degree in Business Administration, Project Management, Information Systems, or related fields.
• 7+ years of project management experience, with at least 3 years of managing technology projects.
• Proven track record of delivering projects using Agile/Scrum methodology.
• Experience managing distributed teams across multiple time zones.
• Proficiency in JIRA and other project management tools (Confluence, MS Project, etc.).
• Certifications: PMP, PMI-ACP, or Certified Scrum Master (CSM) preferred.
• Strong critical thinking and problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Exceptional communication and stakeholder management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working in a global delivery model (onshore/offshore).
• Ability to influence without authority and drive cross-functional collaboration.
• Familiarity with ERP systems (NetSuite), CRM (Salesforce), and eCommerce platforms (Shopify) is a plus.
• Understanding system integration concepts and SDLC is a plus.

Why This Role Is Critical:

1. Delivery Accountability: Ensures projects are executed on time and within scope, reducing delays and cost overruns.
2. Cross-Team Alignment: Bridges U.S. and offshore teams, improving communication and reducing misalignment.
3. Agile Discipline: Drives Scrum best practices, improving predictability and team efficiency.
4. Visibility & Reporting: Provides leadership with clear project tracking and progress metrics.
5. Supports Strategic Goals: Enables timely delivery of ERP, CRM, and integration initiatives aligned with 2026 standardization objectives.

Goals:

• Deliver all assigned projects on time and within budget.
• Maintain high team engagement and adherence to Scrum practices.
• Improve visibility into project progress and risks for leadership.

About JOOLA:

JOOLA was first established in 1952 and built a global reputation as a pioneer in table tennis. In 2022, JOOLA expanded into the rapidly growing pickleball scene and quickly attracted the biggest names in the sport. As an official table tennis sponsor for three Summer Olympic Games and the official sponsor of pickleball's top athletes and the Professional Pickleball Association (PPA), the team at JOOLA combines its storied expertise with fresh perspectives to bring innovation to both sports. JOOLA creates a variety of equipment, apparel, and accessories for both table tennis and pickleball players, professional and recreational. With offices in US, Germany, Brazil, and China, JOOLA has a global presence and wide distributor network.

BRICK EXECUTIVE SEARCH has partnered with a high high growth womens Fashion Retailer Based in Chicago.

We are searching for a fashion-forward, super intelligent, math-minded, and highly motivated Senior Fashion Buyer for Accessories.

Summary :

This is a position with significant growth potential for the right person. This position will play a hand in sourcing, buying, and planning. The right person will be open to a variety of tasks, from digging into the retail database to understand the company's merchandising data, to traveling to LA/Vegas/NYC/Italy/China/etc. on a buy, to calling pages of vendors for shipping updates, to going to the stores to lead a markdown project - you are energized and ready to go.

Responsibilities

• Coordinate with Buyers, Planners, Accounting, Quality control, Receiving departments, and vendors to ensure production requirements are followed
• Communicate with vendors any revisions or changes to accessories expressed by the Buyers
• Assists with the preparation process for the negotiation of product pricing with vendors and management
• Communicate any changes to existing orders to the Purchase Order department
• Work to consistently obtain Pre-Production and Top of Production samples on time
• Responsible for trying on production samples throughout the day as needed.
• Maintain a library of best-selling styles
• Manage the data and files for production matters
• Organize selling, pull reports for Buyers and ensure that all Purchase Order deliveries are made to the appropriate department
• Begin to effectively utilize the merchandising systems and understand warehouse process
• Develop and demonstrate basic product knowledge through sharing information with Buyer as a result of competitive shopping

Qualifications

• Must be highly analytical and data-driven. You must be able to take a spreadsheet of data on Excel and analyze it in a meaningful and impactful way
• Must arrive with a working knowledge of key merchandising concepts such as open-to-buy, sell-thru, inventory turn, etc.
• Must be highly motivated and driven to succeed. You will want you to take ownership of your duties. We want you to proactively find areas of improvement and take leadership
• You must be excited about fashion, in particular ACCESSORIES. You must be excited about new trends and constantly learning about construction, material, and other concepts regarding design
• Be able to (and enjoy) regular travel and meeting with vendors, producers, and others in the fast fashion industry. Represent the brand in a positive manner
• You are confident and extroverted and extremely comfortable with communication, whether in person, over the phone, Skype, or email. You have excellent follow-through
• Be a fashion leader. Follow all the style blogs and scour through Instagram for the latest and greatest looks. You are always one season ahead of the pack. You love and appreciate a wide range of different styles
• Bachelor's degree from an accredited university
• You are way above average, and only want to work at a place that is nowhere near average
• You thrive in a fast-paced work environment and embrace solving complex challenges
• You are a collaborative and hard-working problem solver, who leads by example

Benefits

• Medical, dental, vision, life, disability
• 401(k), FSA/HSA, transit benefits
• Generous employee discount

Senior Manager, Retail Operations

Culver City, CA

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Job Overview

The Senior Manager, Operations is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.

This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across the North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.

What You Will Achieve

Strategic Leadership & Team Development

• Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
• Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
• Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.

Operational Excellence & Store Standards

• Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
• Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
• Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
• Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.

Policy, Compliance & Efficiency

• Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
• Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
• Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.

Cross-Functional & Global Alignment

• Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
• Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
• Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.

New Store Openings & ROBO Operations

• Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
• Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.

Reporting, Data & Insights

• Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
• Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
• Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.

Executive Leadership Communication

• Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
• Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.

What You Will Need

Education & Experience

• Bachelor’s degree in Business, Operations Management, Retail Management, or related field.
• 3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
• Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.

Operational Expertise

• Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
• Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.

Analytical & Technical Skills

• Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
• Strong ability to turn raw data into actionable insights and strategic recommendations.

Leadership & Communication

• Exceptional ability to lead, coach, and inspire teams at multiple levels.
• Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
• Highly collaborative and skilled at cross-functional influence.

Customer & Brand Focus

• Commitment to delivering exceptional customer experiences and protecting POP MART’s brand integrity.
• Balance efficiency, compliance, and customer satisfaction in all decision-making.

What We Offer

• Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
• Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
• Career development: Opportunities to take on larger responsibilities as POP MART’s North America business scales rapidly.

*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.

**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.

Job Title: Office Administrator (Mandarin and English)

Position Type: Contract

Location: New York, NY

Salary Rate: $25–$30/hr (USD)

Job ID#: 166344

Job Description:

We are seeking a highly organized and proactive Office Administrator to support daily office operations and maintain a productive workplace environment. This role will be responsible for coordinating administrative functions, managing office supplies, supporting internal teams, and assisting with office events and vendor coordination. The ideal candidate will have strong communication skills and the ability to multitask in a fast-paced office setting.

Responsibilities:

• Maintain a clean, organized, and well-functioning office environment.

• Serve as the primary point of contact for internal staff, visitors, and external vendors.

• Answer incoming calls and assist with general inquiries and administrative support.

• Coordinate with building facilities, vendors, and service providers for repairs and maintenance.

• Maintain records related to parking spaces, permits, and office usage.

• Monitor and replenish office supplies and maintain kitchen snacks and inventory.

• Schedule meetings, appointments, and support calendar coordination.

• Support communication and coordination with overseas teams for on-site activities.

• Assist with planning and execution of on-site and off-site meetings and office events.

• Manage event logistics, including catering coordination, meeting materials, and presentation setup.

• Track office-related expenses and maintain accurate financial records.

• Collect and reconcile company credit card transaction data.

• Perform other administrative duties as assigned.

Requirements:

• Previous experience in administrative support, office coordination, or receptionist roles.

• Strong organizational and multitasking skills with attention to detail.

• Professional demeanor with excellent customer service and interpersonal skills.

• Ability to work independently and collaboratively in a team environment.

• Proficiency in Microsoft Office 365 (Excel, Word, Outlook) and Google Suite.

• High School Diploma required; Bachelor’s degree preferred.

• Fluent in Mandarin and English required, as the role requires regular communication with internal teams and business partners in Mandarin-speaking regions.

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Job Description:

The Executive Sous Chef is responsible for supporting the Executive Chef in safe and efficient management of the food outlets, and alternative dining functions in compliance with all food safety standards and costs controls. This position will act as the person in charge in the Executive Chef's absence.

Essential Duties & Responsibilities

• Deliver dining experience at established company standards ensuring all food production is to include recipe compliance, plate appeal, taste testing, hot/cold requirements, buffet presentations, proper timing while meeting budgeted costs
• Responsible for the storage and distribution of all food items
• Help manage warehouse and related crew areas to ensure maintenance and cleanliness are up to all regulatory and company standards
• Ability to develop recipes and specialty items including special dietary accommodations
• Assists in establishing and maintaining practices of progressive cookery throughout the department
• In charge of ordering, storage, distribution, and stock cost control of all food items
• Maintains costs control measures of food items, through proper utilization, portion control, storage, and planning
• Continuously follows up on suggestions for improvement in raw material, menus, cost savings and equipment
• Works to minimize spoilages and maintains an accurate inventory of all food items
• Responsible for quality control of all food purchases while keeping those purchases within budget and as economic as possible
• Assists the Executive Chef with the controlling of china, glass, and flatware
• Manage warehouse and related crews to ensure areas are clean and maintained according to universal sanitation and company standards and all state and federal regulations.
• Ability to develop recipes and specialty items including accommodation of special dietary needs
• Excellent written and verbal communication skills
• Assists with ordering, storage, distribution, and stocking of food items
• Brings variances of specifications and quality to the attention of the Executive Chef
• Exhibit above average organizational and time-management skills
• Ensure consistent implementation of departmental training and performance appraisal programs
• Help manage budget to include proper receiving, proper food handling, rotation, control of over-production and excess waste
• Exhibit pride in facility maintenance and appearance by compliance with FDA regulations - provide constant direction in proper cleaning, food handling, receiving and storage
• Trains all new staff
• Participate in tastings, buffets, guest interactions, and Waiter training pertaining to menu descriptions
• Work with Sous Chefs and storeroom workers regarding supervision of utilities, including equipment and trash storage and removal
• May place requisitions for food transfers, and beverage items on behalf of the Executive Chef
• Ensure that all food complaints are received, and any necessary recovery steps are taken
• Fosters teamwork, consistency, and standardization in the Guesthouse
• May assist or plan menus, themes, and other events for groups
• Fosters teamwork in the department by encouraging advancement through training and constructive feedback
• Encourages constructive feedback and advancement through training for departmental employees
• Performs other duties if required since above stated describe only a regular working day and may not be inclusive of every task needed to achieve results

REQUIRED SKILLS, KNOWLEDGE AND ABILITIES: Management experience in full service dinning is required, hotel and formal bar experience is a plus; ability to cope with heavy workload; excellent communication and interpersonal skills is essential; ability to prioritize and work with limited supervision; excellent attention to detail; ability to perceive and work with a wide range of people; Some knowledge of food preparation including food safety techniques is required, Food and Beverage inventory control experience is helpful; ability to accurately handle money and cash transactions; skill to operate and clean various restaurant equipment; some knowledge of catering helpful, knowledge of Excel and Word computer programs is helpful.

PHYSICAL REQUIREMENTS: Ability to stoop, reach, walk and stand for long periods of time; ability to lift boxes weighing up to forty (40) pounds; speak clearly and distinctly.

SPECIAL CONDITIONS: Uniform is required; hair net must be worn while in food production areas; work in non-smoking environment; must follow, have knowledge of health codes and be Serve-Safe Certified or willing to become certified, possess or willing to apply for an ABC Card and Beer Card.

APPLICATION PROCESS: Please apply online at . Must be able to pass a background check and pre-employment drug test. We are an equal opportunity employer. This position will remain open until filled.

Position : National Beverage Category Leader

Location : Los Angeles, CA

Salary - $130k - $150k + Benefits

Full time

Job Id: 165394

Job Description:

Qualifications

• 5–10+ years of experience in beverage category management, foodservice innovation, or retail beverage operations.
• Proven experience developing coffee, tea, or specialty beverage programs.
• Strong understanding of food safety standards, SOP development, and operational scaling.
• Experience working with central kitchen or commissary models is highly preferred.
• Ability to lead product innovation while building scalable operational systems.
• Strong analytical, leadership, and cross-functional collaboration skills.
• Willingness to spend time in-store during program rollout and training phases.

About Us:

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more.

Title: Technical Recruiter III

Location: San Francisco, CA

Duration:9 Months

#166393

Pay Rate: $60-$65

What are the top 3 responsibilities of this role?

1. Full-Cycle Technical Recruiting: You are responsible for sourcing and hiring talent across all teams, with a primary focus on tech roles. This includes building pipelines from scratch and guiding candidates through the entire hiring process.

2. Strategic Business Partnership: This role involves acting as a key partner to hiring managers and various teams to build high-performance teams. You'll also serve as a knowledgeable resource on HR-related topics like benefits and compensation.

3. Industry Expertise & Brand Promotion: You are expected to have deep, up-to-date knowledge of the market, target

companies, and open-source communities. You'll use this expertise to attract top talent and promote the company brand at networking events and meetups.

• At least 1 year of technical sourcing experience required - In-house & agency recruiting experience
• At least 5 years of technical recruiting experience required
• To be technically savvy with high analytical horsepower
• Someone who is very analytical

Add additional notes here:

• You'll be tasked with supporting our hiring managers, building high-performance teams and partnering wherever needed.
• You will source and hire across all teams but primarily engineering; helping to drive our product and ultimately continue to expand our business globally.
• You will create robust pipelines while making each candidate feel like they're the only one you're talking to.
• You
• will be knowledgeable about our business and be on point for HR related questions (i.e. benefits, comp, etc).
• You will spread the
• Client through attending networking events, e-meetups, etc.
• You will work to improve upon existing programs and develop
• innovative strategies around finding our future team. - You will develop relationships across multiple teams.
• You will showcase your passion for the industry. That means intimate knowledge about the market, target companies, relationships in open-source networks.
• You will willingly build pipelines from scratch, over and over again.

How many candidates is it going to take for you to find the perfect fit?

What you'll need - At least 5 years of technical recruiting experience required

- At least 1 year of technical sourcing experience required - In-house & agency recruiting experience

- To be degreed or have equivalent work experience

- To be technically savvy

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

Job Title: Senior Nuclear Scheduler

Position Type: 12 Months Contract (Extension based on performance)

Location: Waterford, CT 06385 (Onsite)

Salary Range: $60/hr - $62/hr (USD) on W2 + Perdiem + Medical Insurance

Job ID#: #1549745

Job Summary (Responsibilities and Requirements):

• We are seeking a Senior Nuclear Scheduler to support major nuclear projects by developing, maintaining, and analyzing project schedules across engineering, procurement, construction, and commissioning phases.
• In this role, you will collaborate closely with EPC contractors and project teams to ensure project milestones are achieved while maintaining schedule integrity and project performance metrics.
• This position plays a critical role in master schedule development, schedule analysis, and project reporting, ensuring project timelines remain aligned with operational and regulatory requirements

Key Responsibilities:

• Develop, implement, and maintain the master project schedule in coordination with Engineering, Procurement, and Construction (EPC) teams.
• Integrate contractor schedule submissions into the owner master project schedule.
• Review and analyze critical path, milestones, constraints, and schedule dependencies.
• Perform schedule variance analysis using Primavera P6.
• Monitor contractor schedules and address issues impacting project milestones.
• Track schedule-related issues and communicate impacts to project management and leadership teams.
• Conduct site walkthroughs to verify contractor progress and validate weekly schedule updates.
• Provide schedule data to support change orders, bid comparisons, and project planning activities.
• Develop and maintain project metrics, including: Progress curves, Labor histograms, Milestone tracking, Schedule performance indicators
• Generate weekly and monthly schedule reports for project leadership and executive management.
• Train and mentor project staff on proper scheduling techniques and tools

Qualifications:

• Hands-on experience with Primavera P6 scheduling software.
• Experience with Excel, Microsoft Project, and Microsoft Word.
• Proven experience with: Resource-loaded schedules, Contractor baseline schedules, Time impact analysis, Earned value management reporting
• Experience converting schedules between tools (e.g., Primavera P6, P3, Microsoft Project).
• Strong knowledge of Critical Path Method (CPM) schedule analysis.
• Experience preparing maintenance or outage schedules (PM/CM) within nuclear or industrial environments.
• High School Diploma required.

Preferred Qualification:

• Bachelor’s degree in Engineering, Construction Management, or related field.
• Associate degree or technical program completion in: Mechanical, Electrical, Instrumentation & Controls, Nuclear Operations
• Experience working in nuclear operations, power generation, or heavy construction projects.
• Ability to read and interpret engineering and construction drawings.
• Working knowledge of project work scope sequencing and construction execution.

About Us:

Founded in 2009, IntelliPro stands as a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. With a dynamic presence in the USA, China, Canada, Singapore, Philippines, UK, India, Netherlands, and Germany, we continue to lead the way in global talent solutions.

IntelliPro, a global leader in connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at : The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.

About the Role

We’re looking for a Product Specialist who combines strong technical knowledge of machinery with excellent customer service skills. In this role, you will support customers by answering product questions, guiding equipment setup, and assisting with troubleshooting. You will also work closely with our service teams to diagnose and resolve customer issues, ensuring customers receive timely and effective technical support.

This position also requires the ability to work hands-on with equipment when needed. You should be comfortable inspecting machines, performing basic repairs, and helping identify mechanical or electrical issues to ensure products are functioning properly.

Additionally, you will act as a bridge between our U.S. and China teams, helping communicate technical questions, product feedback, and operational issues with internal colleagues to improve product quality and the overall customer experience.

About MechMaxx

Founded in 2019, MechMaxx is a fast-growing provider of high-quality, affordable machinery and equipment designed for hardworking individuals and businesses. Built on values of trust, dependability, and customer satisfaction, we serve a wide range of industries with a focus on delivering value without compromising on quality.

What We Offer

● Base salary of $85,000 - $100,000 plus quarterly performance-based bonuses

● Hybrid schedule (3 days in office/2 days remote)

● Health benefits, PTO, and more

● A supportive, mission-driven culture with opportunities for growth

What You’ll Do

● Provide product-focused support to customers via phone, email, and ticketing systems

● Assist with machine setup, operation, and troubleshooting

● Perform hands-on inspection, diagnostics, and basic repair of equipment when necessary to identify mechanical or electrical issues.

● Provide product training and operational guidance to customers, dealers, and internal sales teams.

● Coordinate with engineers and service teams to resolve warranty or technical issues

● Share product feedback and insights with R&D to support continuous improvement

● Support order updates, delivery coordination, and warranty claims

What We’re Looking For

● 2+ years’ experience with machinery, tools, or industrial equipment (hands-on use, technical support, or related field)

● Fluency in Mandarin would be a plus

● Prior customer service or technical support experience

● Strong problem-solving, organizational, and communication skills

● Ability to explain technical concepts in clear, customer-friendly language

● Experience with tools like Salesforce, Zendesk or Gladly is a plus

● Bachelor’s degree preferred (or equivalent practical experience)

● U.S. work authorization required

Plumbing Technician & Support Professional

Come join the TOTO USA Family!

The bathroom is where we start and end our days - it's an everyday luxury we'd never want to do without. TOTO believes that people should have the greatest comfort, convenience and performance design possible in the bathroom. Improving people's lives is what inspires every TOTO innovation.

TOTO is one of the world's largest plumbing products manufacturers. We offer a complete line of residential and commercial plumbing fixtures and fittings, faucets, accessories, shower and flush valves, as well as lavatories, toilets, air baths and urinals. More than 1,500 TOTO engineers and their colleagues are committed to achieving the seamless integration of performance, conservation, technology, and innovation.

Perks of the job,

· Excellent benefit package which includes medical, dental, vision, and life insurance.

· Paid vacation, Paid Holiday & 401K, Company match after (1) one year that vests immediately upon participation

· Collaborative, dynamic work environment within a fast-paced awesome company

MAJOR FUNCTION:

Plumbing Technician & Support Professional performs tasks in the after sales service of products based on verbal and written instructions such as but not limited to Standard Operations Procedures (SOPs), Standard Inspection Procedures (SIPs), Work Orders (WO’s).

TOOLS AND EQUIPMENT:

May include, but not limited to: hand tools, power tools, company van, storage unit, parts kits, voltage meter, testers, water valves, electronic components, after service manuals, company tablet, company phone, company gps, cameras, PPE, safety kits, disposal materials, etc...

MATERIALS:

May include, but not limited to: Contact with: ABS plastic parts, silicone rubber parts, brass and stainless steel parts, cardboard boxes, wooden pallets, adhesive labels, vitreous china products. Contact with oil lubricant/preservative as well as powder mold release/preservative on vendor parts. Utilizes Windex, alcohol, acetone, Loctite, silicone oil, silicone grease and cleaners such as Lysol.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1. Plumbing Technician & Support Professional - MAIN DUTY - Performs repairs on Washlets, Neorest, or any TOTO products in the field.
2. MAIN DUTY - Call Center / Handles inbound customer calls, follow ups, scheduling, troubleshooting, etc…
3. Handles Tech Service email queues / chat queues as needed.
4. Showroom visiting, making a relationship, responding their inquiry
5. Must be able to travel on behalf of TUS. USA / Canada – Inspection / Repair / Other
6. Follows all company policies and procedures, including, but not limited to the employee handbook.
7. Must locate, read, understand, and follow SOP’s, SIP’s, and/or WO’s.
8. Performs duties outlined in work instructions such as SOP’s/SIP’s.
9. May work with raw materials in the process.
10. Assembles/Inspects various parts in accordance to SOPs/SIP’s.
11. Maintains accurate inventory count as appropriate in process.
12. Performs quality checks during the process as outlined in SOP/SIP.
13. Maintains good housekeeping practices (safe, neat, and orderly work area per 5S program), follows all safety rules and abides by all applicable local, state and federal laws and regulations. Follows and supports ISO related activities, and encourages other associates to follow ISO recommendations.
14. Assists with training personnel as needed.
15. Performs other duties as assigned.
16. Actively contributes to continuous improvement within their area as well as the After Service Department.

EDUCATION AND EXPERIENCE:

High school diploma, GED or equivalent with a minimum of 3 years mechanically related experience (Plumbing / HVAC / Electronic Repairs / etc.). Must be able to use the Windows platform and all related programs. Must possess basic mathematical and measurement skills (addition, subtraction, multiplication, division and an understanding of fractions and decimals). Ability to read and comprehend basic written instructions and procedures.

PHYSICAL REQUIREMENTS:

The physical demands described here are representative of those that must be met by a Plumbing Technician & Support Professional to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Technical Support Specialist regularly required to stand, use hands to finger, handle, twist or feel; and reach with hands and arms.
2. Frequently required to walk; stoop, kneel or crouch; and speak or listen.
3. Frequently required to operate a vehicle for an extended amount of time, maintaining an acceptable driver’s abstract.
4. Lifting as required in job and SOP
5. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
6. Where appropriate the use of personal protective equipment (PPE) including, but not limited to, hearing protection, hard hats, disposable gloves, shoe covers, safety vest, safety shoes, and company uniforms/hats.
7. Repetitive bending/pulling.
8. Repetitive movements of fingers, hands, wrists and arms.
9. Ability to lift fifty pounds repeatedly.
10. Ability to protect a customer’s property, sanitation, and disposal of hazardous material (bio / electronic).

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment consists of an indoor office facility with limited heat in winter, not air conditioned in summer. Summer heat is moderate. Outdoor customer household. Minor exposure to odors from lubricants/preservatives as well as fumes from gas operated vehicles. Moderate noise levels are present. Job requires the use of personal protective equipment (PPE) that may include, but not limited to; protective gloves, ear plugs, safety glasses, protective sleeves, and safety shoes. Minimal possibility of accidents of a minor nature requiring first aid.

Regardless of Position/Title, all employees are expected to provide the highest level of customer service and kindness for the TOTO organization. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. As an employee, you are expected to perform other duties, as assigned.

TOTO USA is an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

TOTO USA provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. We are committed to maintaining a drug-free workplace.