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U.S. Based Contact Center Service Design Lead
Salary not disclosed

Job Category: Contact Center

Requisition Number: USBAS001964

Job DetailsDescriptionContact Center Service Design Lead

Join an award-winning, mission-driven team at Delta Defense - one of Newsweek’s Top 100 America’s Most Loved Workplaces. We provide Marketing, Operations and Customer Service for the U.S. Concealed Carry Association. The USCCA safeguards life, freedom, and finances for responsible American protectors. Learn more about the USCCA at

Are you passionate about designing service experiences that empower employees and elevate customer outcomes?

Delta Defense is seeking a strategic and hands-on leader to shape the end-to-end advisor experience within our contact center. This role sits at the intersection of operations, process design, and strategy—ensuring that workflows, systems, policies, and expectations align to create a frictionless and scalable service model.

You will act as both an architect and hands-on change agent: designing future-state workflows while rolling up your sleeves to implement and manage improvements. This role will focus on defining how work should flow, translating operational needs into structured requirements, and ensuring technology enables — rather than complicates — the advisor experience. This is a high-impact role that directly influences advisor productivity, service quality, retention, and overall contact center performance.

The right candidate will serve as a trusted thought partner to leadership while driving tangible operational improvements across the entire contact center. This is a great fit if you’re energized by digging into root causes, using data and frontline feedback to prioritize the right opportunities, and can lead sustainable change from pilot through adoption.

Service Design Lead - What you’ll do:
  • Redesign and optimize end-to-end advisor workflows.
  • Identify friction and implement measurable improvements.
  • Define future-state service models aligned with leadership strategy.
  • Lead cross-functional improvement initiatives.
  • Translate operational needs into structured system requirements.
  • Leverage AI and automation to enhance advisor efficiency.
  • Measure impact and continuously refine service performance.
Service Design Lead - What you’ll bring:
  • Contact center operational experience.
  • Proven success in process redesign and measurable, continuous improvement.
  • Strategic thinking combined with hands-on execution.
  • Strong stakeholder alignment and facilitation skills.
  • Comfort operating in both execution-heavy and strategy-focused environments.
Required Education and Experience:
  • 5+ years of progressive experience in contact center operations, service design, operational excellence, or process improvement roles.
  • Deep understanding of contact center environments and advisor workflows.
  • Demonstrated success redesigning processes with measurable operational impact.
  • Experience partnering cross-functionally with IT or system teams to align technology with business requirements.
  • Strong project leadership skills with the ability to manage initiatives end-to-end.
  • Strong analytical skills with the ability to translate data into structured operational improvements.
  • Excellent communication skills with the ability to influence leadership and frontline teams.
  • Experience operating in environments that balance tactical execution and strategic planning.
  • Demonstrates the Core Values of Delta Defense, LLC.
Preferred Education and Experience:
  • Bachelor’s degree in business, operations, service design, or related field.
  • Experience applying Lean, Six Sigma, Design Thinking, or structured service design methodologies.
  • Experience evaluating or integrating AI tools within operational environments.
  • Experience facilitating cross-functional workshops or operational strategy sessions.
  • Leadership or mentoring experience with interest in broader operational leadership.

Target salary range $76,000 - $95,000 based on experience. This role is also bonus-eligible for company incentive plan. The role is based at our beautiful headquarters in West Bend, Wisconsin, and allows for a hybrid work schedule with a minimum of 3 days per week in office.

Why YOU should Work at Delta Defense!

Because culture matters—and ours is legit.

  • Fast-paced, mission-driven, and genuinely fun
  • #25 on The Wall Street Journal’s 2025 Top 100 America’s Most Loved Workplaces
  • Newsweek Top 100 America’s Most Loved Workplaces (2023 & 2024)
  • Inc. 5000 “Fastest Growing Private Companies” – 14 years in a row

Most importantly, your work here actually matters.

You’ll help Americans protect themselves, their families, and their freedoms—every single day.

Learn more & apply: application close: 04/10/2026

PM19



March 13, 2026

PIb86888d8bfdd-3631

Not Specified
Life Actuary– Asset Liability Management Team - Opportunity to work remotely from anywhere in the continental U.S. (CHARLOTTE)
🏢 Usaa
Salary not disclosed

Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are seeking a dedicated Life Actuary to join the Life Company’s Asset Liability Management Team.  This role coordinates, prepares, and performs actuarial analyses required to develop new products, project future results, reprice existing products, and/or determine financial strength.

This role is remote eligible in the continental U.S. with occasional business travel. However, individuals residing within a 60-mile radius of a USAA office will be expected to work on-site four days per week.  Relocation assistance is not available for this position.

What you'll do:

  • Performs complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

  • Reviews laws and regulations to ensure all processes are compliant; and provides recommendations for improvements and monitors industry communications regarding potential changes to existing laws and regulations.

  • Runs models, generates reports, and presents recommendations and detailed analysis of all model runs to Actuarial Leadership.

  • May make recommendations for model adjustments and improvements, when appropriate.

  • Shares knowledge with team members and serves as a resource to team on escalated issues and navigates obstacles to deliver work product.

  • Leads or participates as a key resource on moderately complex projects through concept, planning, execution, and implementation phases with minimal guidance, involving cross functional actuarial areas.

  • Develops exhibits and reports that help explain proposals/findings and provides information in an understandable and usable format for stakeholders.

  • Identifies and provides recommended solutions to business problems independently, often presenting recommendation to leadership.

  • Maintains proper price level, price structure, data availability and other requirements to achieve profitability and competitive goals.

  • Identifies critical assumptions to monitor and suggest timely remedies to correct or prevent unfavorable trends.

  • Tests impact of assumptions by identifying sources of gain and loss, the appropriate premiums, interest margins, reserves, and cash values for profitability and viability of new and existing products.

  • Advises management on issues and serves as a primary resource for their individual team members on escalated issues.

  • Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

  • Bachelor’s degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.  (Total of 8 years of experience without bachelor’s degree)

  •  Do you have one of the following:

  • 4 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (Bachelor’s degree + 4 years of experience + FSA)

  • OR 8 years relevant actuarial experience and attainment of Associate within the Society of Actuaries. (Bachelor’s Degree + 8 years of experience + ASA)

  • OR 8 years relevant actuarial or analytical experience and attainment of Fellow within the Society of Actuaries (FSA)

  • OR 12 years relevant actuarial or analytical experience and attainment of Associate within the Society of Actuaries (ASA)

  • Experience performing complex work assignments utilizing actuarial modeling software driven models for pricing, valuation, and/or risk management.

  • Demonstrated experience communicating complex actuarial analysis and recommendations to technical and non-technical audiences.

What sets you apart:  

  • US military experience through military service or a military spouse/domestic partner

  • FSA (Fellow of the Society of Actuaries) designation

  • Experience using Moody’s AXIS software

  • 2 or more years of experience with asset liability management or cash flow testing

  • Prior Actuarial experience with Life Insurance and Annuity Products

  • Fixed Indexed Annuity (FIA) Experience

Compensation range: The salary range for this position is: $127,310 - $236,250

USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).

Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

 

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

 

Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

 

For more details on our outstanding benefits, visit our benefits page on .

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

 

USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Remote working/work at home options are available for this role.
Not Specified
Operations & Administrative Assistant (U.S. / Mexico Operations)
✦ New
Salary not disclosed
Wixom, MI 1 day ago

Location


United States (supporting operations in both the U.S. and Mexico)

Company based Wixom, Michigan, United States


Position Summary


Hexin Machinery USA is seeking a bilingual Operations & Administrative Assistant to support the General Manager in coordinating administrative and operational processes across our U.S. and Mexico entities.


This position will assist in overseeing office administration, accounting coordination, HR procedures, and operational planning. The role focuses on process coordination, follow-up, and operational support, ensuring that internal teams and external partners execute tasks efficiently.


The position will not require performing detailed accounting or HR technical work, but will assist in monitoring processes, coordinating with staff, and ensuring procedures are completed properly.


Key Responsibilities


  • Operational Coordination
  • Support the General Manager in coordinating administrative operations between U.S. and Mexico offices
  • Track operational tasks, deadlines, and internal reporting
  • Ensure communication and alignment between teams
  • Accounting Coordination
  • Assist in coordinating with accountants and finance staff
  • Help organize financial documents and reporting schedules
  • Human Resources Support
  • Assist with employment procedures including onboarding documentation and employee records
  • Coordinate with HR staff regarding employment compliance and internal policies
  • Office Administration
  • Coordinate vendor communication, contracts, and office procedures
  • Track operational plans, schedules, and administrative processes
  • Assist with internal documentation and reporting
  • Cross-Border Communication
  • Help facilitate communication between U.S. leadership and Mexico operations teams
  • Translate or coordinate bilingual communication when necessary


Qualifications


  • 3–5 years experience in an administrative, operations assistant, or coordinator role in international manufacturing business
  • Experience working in manufacturing, industrial, or automation companies preferred
  • Fluent in English and Spanish
  • Strong organizational and coordination skills
  • Ability to manage multiple processes and follow up on tasks
  • Comfortable working in an international company environment


Preferred Background


  • Experience supporting operations in a manufacturing company
  • Experience coordinating with accountants and HR processes
  • Experience working with U.S.–Mexico operations


Reporting Line


This position reports directly to the General Manager and supports cross-border operational coordination between Hexin USA and Hexin Mexico.


Other note

  • Must be legally authorized to work in the United States.
  • The company does not provide visa sponsorship
Not Specified
Commercial Contracts Counsel (ESS Division, U.S.) - CATU
Salary not disclosed
Auburn Hills, MI 2 days ago

About Us

Contemporary Amperex Technology (USA), Inc. (CATU) is a U.S. subsidiary of Contemporary Amperex Technology Co., Limited (CATL), a global leader in the research, development and manufacturing of advanced electric vehicle and energy storage batteries. Established in Michigan in 2017, CATU has played a critical role in advancing electric mobility and energy resilience in the U.S.


Our Vision

To become a globally leading innovative technology corporation, contribute meaningfully to sustainable energy solutions, and provide a platform that supports both the professional and personal growth of our employees.


Location: Auburn Hills, Michigan, United States or Bay Area, on site


Job Overview

We are seeking a Commercial Contracts Counsel to join our growing Energy Storage Systems (ESS) business. This role goes beyond traditional legal support—it is embedded directly with Sales and Operations to accelerate revenue, streamline deal execution, and strengthen risk management throughout the entire contract lifecycle.

You will serve as a business-oriented lawyer, working shoulder-to-shoulder with Sales to shape smarter, faster deals, while ensuring commercial and legal risks are managed effectively. By engaging early in the deal cycle and staying engaged post-signature, you will help bridge sales and legal, driving both business growth and contract governance. Successful candidates will be able to demonstrate experience in the energy storage and/or PV industries, especially those with a track record of negotiating and/or drafting EPC and System Integration contracts.


Key Responsbilities

Deal Support & Negotiation

  • Lead drafting, review, and negotiation of complex ESS sales contracts (including EPC, Supply, and Tolling agreements).
  • Partner with Sales to structure commercially viable, risk-balanced deal terms that accelerate deal closure.
  • Actively participate in customer-facing negotiations and internal contract approval processes.

Contract Lifecycle Management

  • Serve as contract owner from negotiation through execution, deployment, and closeout.
  • Track key milestones, obligations, amendments, and renewals to ensure compliance across teams.
  • Conduct post-signature risk assessments and feed learnings into future negotiations.

Project & Post-Commissioning Support

  • Advise Project Management on contractual interpretation, issue resolution, and change order management.
  • Manage warranty obligations, service-level agreements (SLAs), and other post-installation commitments in collaboration with Service and Operations.

Process & Governance Development

  • Build and refine standard templates, negotiation playbooks, and contracting processes for consistency and efficiency.
  • Collaborate with Legal & Compliance to align escalation paths, training, and enterprise-wide risk frameworks.
  • Support the evolution of contract governance as the function scales from business-embedded to enterprise-integrated.


Preferred Qualifications

  • Located in Detroit or Bay Area, or a willingness to relocate (4x - 5x days per week in office)
  • J.D. with admission to practice in at least one U.S. jurisdiction.
  • 5–8+ years of experience in commercial contracting, preferably in the energy, technology, or infrastructure sectors.
  • Strong background in drafting and negotiating complex commercial agreements.
  • Proven ability to act as a business partner—balancing commercial goals with legal and risk considerations.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to work in a fast-paced, cross-functional, global environment.
  • Prior in-house counsel experience preferred.
  • Candidates with demonstrated experience negotiating and/or drafting EPC and integration contracts preferred.


Work Environment & Physical Requirements

  • Regular, predictable on-site attendance is an essential function of this role.
  • Ability to move throughout offices, manufacturing facilities, and construction areas, including walking, standing, bending, kneeling, and climbing stairs or ladders.
  • Ability to lift and carry materials weighing up to 25–50 pounds, with occasional heavier lifting as required, with or without reasonable accommodation.
  • Ability to work in varied environments, including offices, industrial, and construction settings.
  • Willingness to travel to other job sites as business needs require.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position, in accordance with applicable law.


Compensation & Benefits

  • Competitive salary commensurate with experience and qualifications.
  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Paid time off and company holidays.
  • Professional development and growth opportunities.


Equal Employment Opportunity

CATU is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, or any other legally protected characteristic.


Employment Disclaimer

This job description is not intended to be an exhaustive list of duties, responsibilities, or qualifications. CATU reserves the right to modify, revise, or add job responsibilities as business needs evolve. Employment with CATU is at-will, meaning either the employee or the Company may terminate the employment relationship at any time, with or without cause or notice, in accordance with applicable law.


Export Control & Data Security Compliance

This position may involve access to sensitive systems or information subject to U.S. export control and data security regulations. Employment is contingent upon the employee’s ability to comply with applicable laws and company policies related to data protection and controlled information access.

Not Specified
Delivery Driver(02583) - 1103 U.S. Hwy. 50
✦ New
Salary not disclosed
Lawrenceburg, IN 10 hours ago
Delivery Driver

Full-time

Job Category: Store Delivery Expert

Job Description

Do you like money in your pocket? Domino's Pizza drivers are paid cash nightly, which includes tips and mileage reimbursement! Our Driver position is an excellent place to start learning about the delivery business, customer service, and the creation of a great product... Domino's Pizza! We are committed to promoting from within: most of our managers started as drivers! Take charge of your career in a Driver role and learn valuable skills you can take to other positions within Domino's Pizza!

Valid Driver's License

Proof of Liability Insurance

Positive Attitude

Customer Service Oriented

Basic Math Skills

Hours: FT-PT flex

Minimum Age Requirement: 18+ years old

Additional Information

WORK CONDITIONS Exposure to varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following: Standing: Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tilebricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting: Paperwork is normally completed in an office at a desk or table. Lifting: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing: To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24-30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, or to perform maintenance.

permanent
Junior Sales Representative – Midwest U.S.
✦ New
Salary not disclosed
Iowa City, IA 10 hours ago

Company Description

Sustainable Generation is a technology company focused on improving how organic waste is managed through practical, proven composting systems. Our team works with municipalities, farmers, food processors, and waste management organizations to implement composting solutions that meet regulatory requirements, control costs, and produce high-quality compost.


We are seeking a Junior Sales Representative to support business development across the Midwest United States.


This role focuses on building relationships with municipalities, composting facilities, agricultural operations, and waste management organizations that are developing or expanding composting infrastructure.


Position Details

  • Territory: Midwest United States
  • Location: Remote (must reside in the Midwest)
  • Travel: 50–75% travel required
  • Compensation: Base salary + commissions

Candidates must be comfortable traveling regularly to customer sites, industry events, and project locations.


Responsibilities

  • Identify and develop new customer opportunities across the region
  • Travel to customer sites, industry events, and project meetings
  • Support sales efforts involving composting technology and infrastructure projects

Preferred (Not Required)

  • Sales experience
  • Background in agriculture, engineering, composting, environmental services, or equipment sales
  • Experience working with municipalities or public sector customers
  • This position is well suited for someone interested in working in the composting and organics recycling industry and building long-term customer relationships in a technical sales environment.
Not Specified
B2B Wood Finish Sales Rep For Multi-State U.S. Territory
✦ New
Salary not disclosed
East Troy, WI 1 day ago

Job Description

General Finishes ( ) is a manufacturer of wood coatings including stains, paints, and topcoats. GF is the nation’s leading innovator of water-based wood coatings. These products are sold across the US and internationally through retail paint, hardware, and woodworking stores, as well as professional distribution channels.

GF is seeking a highly self-motivated salesperson to manage the GF sales effort in a multi-state territory. This position will report to the office in East Troy and travel to their sales territory regularly.

EMPLOYER

General Finishes

2462 Corporate Circle

East Troy, WI 53120

QUALIFICATIONS

-Valid Drivers License

-A high level of drive and self-motivation is absolutely necessary

-Bachelors degree preferred

-B2B Sales experience preferred

-Must be very personable and comfortable with sales process including making in-person cold-calls

-Must be comfortable with overnight travel (expenses paid; 75+ days of annual travel)

-Ability to learn and retain in-depth technical product knowledge

-Experience with wood coating, paint or chemical sales is beneficial, but not required

Compensation

STARTING PAY: $80-$90k WITH $125k+ earning potential within 3 years

-401(k) with 6% Match after 6mo

-*Premium Free* Family Health Insurance

-3 Weeks Paid Vacation

-Paid Travel Expenses

-Merit-based Bonuses

Position Expectations:

-Focus on opening new accounts and growing existing business

-Strive to achieve territory goals as outlined by management

-Become Technically proficient with all General Finishes and Enduro products

-Attend trade shows and assist with marketing efforts as needed

-Submit required reports in a timely manner

-Travel to sales territory on regular basis, 75+ days per year minimum.

Not Specified
Manufacturing, Product and QC Engineering Intern
$20-24 Hourly Wage
Description:

The TSUBAKI name is synonymous with excellence in quality, dependability and customer service. U.S. Tsubaki is a leading manufacturer and supplier of power transmission and motion control products. As a part of a vast, international network of corporate and industrial resources, Tsubaki offers its customers the finest state-of-the-art products available in the world and we strive to be the “Best Value” supplier in the industry.  


The Manufacturing, QC and Product Engineering Intern will work in our product engineering department, quality department, and manufacturing engineering departments. The Manufacturing and Product Engineering Intern will be responsible in working with group of interns on a group project. This opportunity will grant the individual exposure to automated manufacturing, improvement of our handling of product specifications and/or helping us to better predict the impact of primary/secondary processes on our products. 


Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

  • Work with staff on improvement/organizational projects for the organization
  • 3D/2D modeling of fixturing, manufacturing components and/or floor plans, as assigned.
  • Assist Engineering with dimensional/process/ raw material studies to improve production, as assigned.
  • Creation/Update of controlled documents (DRWs, SOPs, etc.), as assigned.
  • Other tasks/functions as assigned. 


Requirements:
  • College Student pursuing a Degree in Mechanical, Electrical, Fire Protection Engineering, or related field.
  • Outstanding communication and organizational skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in AutoCAD and Microsoft Office applications.
  • Proficient in AutoCAD 2D, AutoDesk, and Inventor 3D.
  • Basic knowledge in Adobe Acrobat.



Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability

PM21



Compensation details: 20-24 Hourly Wage



PIf5d4118fba23-3631

internship
Engineering Manager
✦ New
Salary not disclosed

Engineering Manager (Manufacturing – Sheet Metal & CNC)

Location: Onsite (Durham / Greensboro area)

Employment Type: Full-Time (W-2)

Company: P&S Machining and Fabrication

About the Company

P&S Machining and Fabrication is a well-established manufacturing partner with over 60 years of experience supporting customers across multiple industries. The company specializes in:

  • Precision sheet metal fabrication
  • CNC machining
  • In-house finishing and assembly

P&S is known for delivering fully finished, ready-to-use products that help customers reduce complexity, cost, and handling across their supply chain.

As an ISO 9001-certified organization, P&S is currently in a growth phase and investing in leadership to help scale operations while maintaining its hands-on, high-quality manufacturing culture.

About the Role

P&S is seeking a hands-on Engineering Manager to lead both engineering and estimating functions within the organization.

This is not a design-only position. This role is deeply connected to the shop floor and requires someone who can work directly with production, solve real-time manufacturing challenges, and take ownership of engineering execution and quoting accuracy.

This position will play a key role in helping the business scale by taking on day-to-day technical and estimating responsibilities.

Key Responsibilities

Manufacturing & Engineering Leadership

  • Lead engineering activities supporting sheet metal fabrication and CNC machining operations
  • Work directly with the shop floor (lasers, press brakes, CNC, finishing) to resolve production challenges
  • Serve as the technical authority on manufacturability, materials, tolerances, and complex customer requirements
  • Provide guidance on design for manufacturability (DFM) and process improvements
  • Establish and maintain practical engineering standards, processes, and documentation

Estimating & Costing

  • Own and oversee the estimating function to ensure accurate and competitive quotes
  • Review complex or high-value quotes, validating technical feasibility and cost assumptions
  • Utilize ERP and estimating systems to improve consistency and accuracy in quoting

Team Leadership

  • Lead and develop a small engineering and estimating team
  • Set performance expectations and support ongoing development
  • Participate in hiring and onboarding as the team grows

Cross-Functional Collaboration

  • Partner closely with production, sales, and quality teams
  • Participate in customer discussions as a technical and manufacturing expert
  • Support operational improvements and long-term growth initiatives

Qualifications

Required

  • 10+ years of hands-on manufacturing experience (not design-only)
  • Strong experience in sheet metal fabrication and/or CNC machining
  • Direct exposure to shop floor operations (lasers, press brakes, CNC equipment)
  • Experience working with manufacturing ERP systems
  • Proven ability to take ownership and lead in a hands-on environment
  • Authorized to work in the U.S. (no sponsorship available)

Preferred

  • Prior engineering management or team leadership experience
  • Experience in high-mix, low-to-medium volume manufacturing environments
  • Background in Lean manufacturing or continuous improvement
  • Familiarity with regional manufacturing markets

Compensation & Work Environment

  • Base Salary: $120,000 – $135,000
  • Bonus: 10–15% annual bonus
  • Work Model: 100% onsite
  • Relocation: Limited support (moving expenses reimbursed with receipts)

Additional Job Application Terms

This job is part of LinkedIn's Full-Service Hiring beta program. Eligibility is limited to candidates located in and performing services in the United States, excluding those based in Alaska, Hawaii, Nevada, South Carolina, or West Virginia.

We're committed to making our hiring process as smooth and timely as possible, and we understand that waiting to hear back can add to the anticipation. If you're a potential fit, our team will reach out within two weeks to progress you to the next stage. If you don't hear from us in that time, we encourage you to explore other opportunities with our team in the future, and we wish you the very best in your job search.

Not Specified
Sr. Specialist, Integration & Test Engineering (Space Optical Systems)
✦ New
Salary not disclosed
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Sr. Specialist, Integration & Test Engineering (Space Optical Systems)
Job Code: 33755
Job Location: Wilmington, MA
Job Schedule: 9/80 (Every other Friday off!)
Relocation: Relocation assistance is available to qualified applicants

Job Description:
On the L3Harris team, your job is to secure the world. We don't work here just for the advanced technology and equipment: we work here because we know what - and who - we're protecting! From families to the intelligence community, and from our climate to our men and women in uniform - we're making the world a safer place!

L3Harris Space Superiority group has an opening for a Integration & Test Engineer to join our team of qualified, diverse individuals. This position will be in Wilmington, MA. The individual will work in a fast-paced environment with significantly diverse assignments and a collaborative team setting.

AgileEO specializes in space-based, small aperture visible and IR telescopes with integrated electromechanical devices used for motion and focus control. The successful candidate will support the program technical leads (Lead or Chief Systems Engineer, IPT Lead) by performing technical analysis, managing specifications, and generating design review and technical documents. Additional responsibilities include supporting the test and design verification, requirements sell off, end item data package (EIDP) generation efforts.

Essential Functions:

* System Design and Integration: Develop and integrate advanced electro-optical systems for space-based applications, ensuring compliance with all relevant specifications and mission requirements.
* Technical Leadership: Provide technical leadership and guidance in systems engineering, including test development, requirements verification and validation (V&V).
* Testing and Validation: Design, plan, and execute test procedures for electro-optical components and systems. Analyze test data to validate system performance against requirements. Identify and troubleshoot issues, propose corrective actions, and implement solutions.
* Requirements Management: Define, manage, and maintain system and sub-system level requirements, ensuring traceability and compliance throughout the project lifecycle.
* Project Execution: Lead and coordinate multidisciplinary engineering teams throughout the project lifecycle, from conceptual design to final system delivery and operation.
* Documentation and Reporting: Generate and maintain detailed technical documentation, including test plans, procedures, work instructions, test reports, and anomaly reports.
* Trade Studies: Develop and evaluate trade studies to support decision-making processes, ensuring accuracy and completeness.
* Stakeholder Communication: Communicate effectively with internal and external stakeholders, including subcontractors and U.S. Government customers, to ensure alignment and project success.
* Standards Compliance: Ensure all engineering activities adhere to industry standards, regulatory requirements, and best practices.
* Collaboration: Work closely with cross-functional teams, including engineering, production, and quality assurance, to ensure successful system integration and test.
* Written and Oral Communication: Demonstrate excellent written, oral, and presentation communication skills. Prepare effective presentations to communicate technical information to non-technical professionals.
* Continuous Improvement: Participate in process improvement initiatives to enhance test methodologies and system integration practices.
* Candidate must be eligible to obtain a DoD security clearance.

Qualifications:

* Bachelor's degree in Engineering, Physics, or other related scientific discipline and 6 years of relevant EO/IR systems engineering work experience. Alternatively, a graduate degree with a minimum of 4 years of prior related experience, or in lieu of a degree, a minimum of 10 years of prior related experience.
* 3+ years experience working with systems integration and test
* Prior or current experience working with eletro-optical/imaging systems
* Prior or current experience working with space environment considerations and testing protocols
* 3+ years experience with engineering and simulation software tools, such as MATLAB

Preferred Additional Skills:

* Active Secret or Top Secret/SCI clearance is highly preferred
* Demonstrated experience with space systems engineering, including knowledge of space environments, satellite systems, and space mission design. Familiarity with NASA-STD-1540 and/or NASA-STD-7002.
* Experience in leading technical teams, managing projects, and coordinating cross-functional engineering activities.
* Proficient in Model-Based Systems Engineering (MBSE) tools such as DOORs, CAMEO, CREO, JIRA, and SysML.
* Excellent verbal and written communication skills, with the ability to clearly convey complex technical information to diverse audiences.
* Strong analytical and problem-solving abilities, with a proven track record of tackling complex engineering challenges.
* Ability to work effectively in a team environment and collaborate with multidisciplinary teams to achieve project goals.
* Working knowledge of Microsoft Word, Excel, Visio, PowerPoint, and other relevant

In compliance with pay transparency requirements, the salary range for this role in Massachusetts is $1119,500 - $222,500 . This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( ) or Spanish ( ) . For information regarding your Right To Work, please click here for English ( ) or Spanish ( ) .
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