U Haul Jobs in Usa

Head of Market Access, U.S. - Blue Earth Diagnostics

The Head of Market Access - U.S. will be responsible for developing and executing market access strategies to ensure optimal reimbursement and patient access for our PET imaging portfolio. This role will lead a team of field reimbursement managers and collaborate cross-functionally with commercial, medical affairs, regulatory, and finance teams to drive sustainable growth in the U.S. market. This role will require close coordination with the European Market Access Leader and relevant corporate functions.

Key Responsibilities

• Strategic Leadership
• Define and implement U.S. market access strategy for PET imaging products, aligning with corporate objectives.
• Monitor evolving reimbursement trends, payer policies, and healthcare legislation impacting molecular imaging.
• Team Management
• Lead, coach, and develop a team of approximately 10 field reimbursement managers to deliver best-in-class support to healthcare providers and patients.
• Set clear performance goals and foster a culture of accountability and collaboration.
• Payer Engagement & Contracting
• Build and maintain relationships with national and regional payers, PBMs, and IDNs to secure coverage and favorable reimbursement terms.
• Negotiate contracts and value-based agreements where appropriate.
• Cross-Functional Collaboration
• Partner with commercial teams to support product launches and ensure alignment between access strategy and sales objectives.
• Work closely with medical affairs to develop evidence generation plans that support payer value propositions.
• Compliance & Governance
• Ensure all market access activities adhere to legal, regulatory, and company compliance standards.

Qualifications

• Bachelor’s degree required; advanced degree (MBA, MPH, PharmD) preferred.
• 10+ years of experience in market access, reimbursement, or payer strategy within the pharmaceutical or diagnostics industry.
• Proven leadership experience managing field-based teams.
• Deep understanding of U.S. healthcare reimbursement systems, including Medicare, commercial payers, and specialty pharmacy dynamics.
• Strong negotiation, analytical, and communication skills.
• Experience in imaging, oncology, cardiology or nuclear medicine is preferred.

Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970.

Job Summary:

The Product Manager is responsible for developing and executing product strategy plans that deliver new innovative solutions, achieve sales objectives, and strategically position Makita USA in a leadership role. This position requires a thorough understanding of the market, competition, trades, end user’s needs, applications, business trends, channels of distribution, and product price positioning for their respective category. This individual will be a product leader working cross-functionally to deliver their category vision and strategy for Makita USA.

Salary: $95,000 – $120,000 per year

Essential Job Duties:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Manage product development portfolio strategies to include new product development roadmaps and existing product portfolios to align with the company’s vision and objectives.
• Understand product life cycles to create planning processes and timelines to develop new products.
• Manage the overall product development process from ideation to processing the necessary steps and approvals to the implementation and product launch.
• Thoroughly understands primary applications for all related products and accessories while understanding the current competitor’s product strengths, weaknesses, assortments, and marketing strategies.
• Have complete knowledge and assessment of the market, both targeting users and dealer requirements, including current trends, size of the user segments, building code requirements, market opportunities, and geographical strengths to develop strategies to position and develop products that lead the market.
• Establish and employ product innovation positioning with attribute planning that articulates the value proposition to our targeted users.
• Lead/support cross-functional (research) development teams that may include engineering, sales, marketing, logistics, purchasing, outside research firms, and others to develop further new/refreshing products and promotional tactics.
• Responsible for increasing category revenue and profit by developing new products, enhancing products/solutions, implementing promotional activity, and developing/creating sales aids to further build user awareness and brand energy.
• Develop promotional strategies along with the marketing team for new and sustaining products that reinforce the Brand and value to both targeted users and dealers.
• Monitor workflow, milestones, and processes to ensure timelines and deadlines are achieved.
• Deliver product presentations to key customers, trade press, and attend required trade shows.
• Determine annual forecasts and sales budgets for related product categories.
• Strong time management, project management, and strategic planning skills while having a clear vision of the “big picture”.
• Support the quality improvement process by working closely with the QC team by assisting at the field, service, and user levels.

Skills Required:

• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Teamwork - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Supports everyone's efforts to succeed.
• Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans.
• Adaptability - Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Marketing experience, including advertising, copy development, working with graphic designers, etc.
• Product management experience, including launching products, ideally in a related industry, such as construction or building products.
• Strong familiarity with power tools, perhaps as a contractor or trades professional, or at a manufacturer or retailer of power tools.

Supervisory Responsibility:

This position does have supervisory responsibilities.

Work Environment:

This position will sometimes work in an open office setting that is quiet and fast-paced and fosters continuous learning while operating under high demand/volume. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines.

Travel:

40% travel may be required for this position, which includes overnight stays in some cities where events are being held.

Education and/or Experience Desired:

• Bachelor’s Degree from a college or university, or equivalent professional institution.
• Master’s degree in marketing, Business, or related discipline preferred.
• We will also consider non-degreed candidates with significant and highly relevant experience.
• 5+ years in product management or similar industry experience.
• Previous experience with both retail and distribution channels is preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Required to regularly use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Required to regularly stand; walk; and stoop, bend, or reach above head.
• Required to frequently sit.
• May be required to occasionally lift, push, or pull up to 75 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Able to ascend and descend stairs.
• Continuously reach out to sort miscellaneous items.
• Physically & mentally able to work in an environment that may be subjected to strict deadlines and multiple projects.
• May be subjected to working extended and/or irregular hours.

Our Benefits Include:

Health & Wellness

• Medical, Dental, and Vision insurance options after 30 days of employment
• Flexible spending accounts (FSA) & Health Savings Accounts (HSA)
• Employee assistance program (EAP) for mental health and well-being
• Paid subscription to Headspace and 5 other members of your choice

Financial Security

• Competitive pay & performance-based incentives
• Company branded vehicle provided
• 401(k) retirement plan with company match
• Basic Term Life insurance is 100% company paid
• Long-term Disability Coverage 100% company paid
• Disability Coverage
• Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life, and supplemental life plans.

Work-Life Balance

• Paid time off (vacation, sick leave, and 13 paid holidays)
• Employee discounts on Makita tools and accessories - because we know you love quality tools!

Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence!

Explore Opportunities & Apply Today!

Disclaimer:

This description is based on management's assessment of the requirements and functions of the job as of the date this description was prepared. It is a general guideline for managers and employees, but it does not intend to be an exhaustive list of all of the elements of the job. Management reserves the right to modify the description at any time, or to vary the duties and responsibilities of the job on a temporary or indefinite basis to meet production, scheduling, or staffing needs.

Equal Opportunity Statement:

The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical (including genetic characteristics or cancer diagnosis), actual or perceived sexual orientation, or any consideration protected by federal, state or local laws. All such discrimination is prohibited. Additionally, the Company will provide registered domestic partners with all rights and benefits as required by Law. The Genetic Information Nondiscrimination Act of 2008 (GINA) prohibits employers from requesting or requiring genetic information of an individual or a family member of the individual. The Company is committed to complying with all applicable laws and providing equal employment opportunities.

Come Build Your Career at Aecon!

As a North American leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

• Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. We’re passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!

At Aecon we:

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Diversity, Equity, Inclusion, & Accessibility training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What is the Opportunity?

From fabrication and modularization to new builds, turnaround, and maintenance, Aecon Industrial leads the way in industrial construction and water infrastructure, providing clients in Canada and the U.S. with vertically integrated solutions and exceptional work.

Reporting to the Estimating Manager, the Jr. Industrial Construction Estimator will be responsible for generating accurate and timely cost estimates for assigned projects. The Estimator will deliver well-organized estimates, budgets, and schedules while managing Aecon’s risk.

Please note: This opportunity is with Aecon's wholly owned subsidiary Trinity Industrial Services based in Beaumont, Texas.

What You'll Do Here:

• Analyze documents, specifications, proposals, and addenda in preparation for pricing.
• Perform quantity take-off from construction drawings.
• Obtain pricing from suppliers and incorporate it into estimates.
• Formulate all costs for tender submission – labor, equipment, material, rentals, and subcontracts.
• Accountable for the accuracy and completeness of tender submissions.
• Assist with prequalification submissions, RFQs, and RFIs as required.
• Obtain input from Operations staff as appropriate.
• Review project sites prior to price preparation, as required.
• Perform post-bid and post-project analysis, ensuring associated learning and communication take place.
• Collect data and report on established business Key Performance Indicators.
• Maintain files and correspondence on active and completed estimates.
• Provide estimating support to field staff, as required.
• Drive estimating process/procedure compliance and consistency.
• Incorporate and comply with Aecon’s risk management policies and procedures.
• Build positive relationships and serve as a contact with key subcontractors.
• Maintain estimating data systems to ensure they are kept up to date.
• Foster an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging.

What You Bring to the Team:

• Minimum 5 years of work experience in the estimating field.
• Experience with turnaround (TAR) and shutdown projects.
• In-plant maintenance estimating and execution.
• Time and material, and unit rate quote preparation.
• Experience with staffing forecasts, including transient workforces and hourly workers.
• Prior experience as a superintendent or project manager is appreciated.
• Ability to read and understand construction drawings and contract documents.
• Strong computer skills – MS Excel, Word, Project, P6, SharePoint, Bluebeam, and estimating software (Accubid).
• Strong oral and written communication skills.
• Ability to work accurately and effectively under pressure.
• Adaptable to a flexible work schedule when required to meet deadlines.
• Ability to work collaboratively as part of a team.
• Commitment to championing inclusion and diversity.

Aecon fosters diversity, inclusion and belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.

Come Build Your Career at Aecon!

As a North American leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to build, connect, power, and strengthen our communities.

At Aecon, you can count on:

• Safety Always. Our number one core value. If we can’t do it safely, we don’t do it at all.
• Integrity. We lead by example, with humility and courage.
• Accountability. We’re passionate about delivering on our commitments.
• Inclusion. We provide equitable opportunities for everyone.

We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. So, we invest in our people, just like they invest in us!

At Aecon we:

• Ensure you and your family receive the services needed to support your mental, emotional, and physical well-being.
• Believe in helping you build your career through our Aecon University and Leadership Programs.
• Are committed to supporting and investing in inclusive work environments, through initiatives like Diversity, Equity, Inclusion, & Accessibility training, our Aecon Women in Trades and Aecon Diversity in Trades programs, and our Employee Resource Groups (ERGs) to ensure we are building inclusion into every aspect of our culture at Aecon.
• Are a leader in sustainable construction. With a strong commitment to operating responsibly by minimizing our impact on the environment and surrounding communities.

Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our people. We’re always searching the globe for innovative, collaborative minds to join our best-in-class Aecon community!

What is the Opportunity?

From fabrication and modularization to new builds, turnaround, and maintenance, Aecon Industrial leads the way in industrial construction and water infrastructure, providing clients in Canada and the U.S. with vertically integrated solutions and exceptional work.

Reporting to the Estimating Manager, the Industrial Construction Estimator will be responsible for generating accurate and timely cost estimates for assigned projects. The Estimator will deliver well-organized estimates, budgets, and schedules while managing Aecon’s risk.

Please note: This role is for an opportunity with Aecon's subsidiary Trinity Industrial Services based in Beaumont, Texas.

What You'll Do Here:

• Analyze documents, specifications, proposals, and addenda in preparation for pricing.
• Perform quantity take-off from construction drawings.
• Obtain pricing from suppliers and incorporate it into estimates.
• Formulate all costs for tender submission – labor, equipment, material, rentals, and subcontracts.
• Accountable for the accuracy and completeness of tender submissions.
• Assist with prequalification submissions, RFQs, and RFIs as required.
• Obtain input from Operations staff as appropriate.
• Review project sites prior to price preparation, as required.
• Perform post-bid and post-project analysis, ensuring associated learning and communication take place.
• Collect data and report on established business Key Performance Indicators.
• Maintain files and correspondence on active and completed estimates.
• Provide estimating support to field staff, as required.
• Drive estimating process/procedure compliance and consistency.
• Incorporate and comply with Aecon’s risk management policies and procedures.
• Build positive relationships and serve as a contact with key subcontractors.
• Maintain estimating data systems to ensure they are kept up to date.
• Foster an inclusive culture to promote equity, welcome different perspectives, and enable career progression by fostering a sense of belonging.

What You Bring to the Team:

• Minimum 5 years of work experience in the field.
• Experience with turnaround (TAR) and shutdown projects.
• In-plant maintenance estimating and execution.
• Time and material, and unit rate quote preparation.
• Experience with staffing forecasts, including transient workforces and hourly workers.
• Prior experience as a superintendent or project manager is appreciated.
• Ability to read and understand construction drawings and contract documents.
• Strong computer skills – MS Excel, Word, Project, P6, SharePoint, Bluebeam, and estimating software (Accubid).
• Strong oral and written communication skills.
• Ability to work accurately and effectively under pressure.
• Adaptable to a flexible work schedule when required to meet deadlines.
• Ability to work collaboratively as part of a team.
• Commitment to championing inclusion and diversity.

Aecon fosters diversity, inclusion and belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.

Safety Director

The Safety Director leads safety efforts across all regions and works closely with Plant Managers, Trade Managers, Manufacturing Engineers, Project Management and other partners to develop and execute strategic initiatives. This role motivates teams to deliver high quality products safely and on schedule. This position shapes the company’s safety strategies and strengthens a culture where safety is a shared responsibility. It plans, develops, implements, and oversees corporate and regional safety, health, and environmental programs in support of our core value of providing a safe working environment. Responsibilities include creating safety standards and training, monitoring compliance, and managing recognition programs.

Principal Duties and Accountabilities:

Leadership

• Engages teams through clear, informed communication and removes obstacles that impact safety performance.
• Collaborates with leaders across the U.S. Engineering family of Companies to align safety expectations and ensure products, processes, and systems meet regulatory requirements, customer expectations, and internal standards.
• Promotes continuous improvement across all safety practices.

Safety and Culture

• Promotes a commitment to safety and partners with teams to reach a goal of zero unsafe behaviors.
• Encourages a culture rooted in accountability and shared responsibility, reinforcing our organizational wide cultural norms.
• Mentors and trains teams and builds cross-functional involvement in safety initiatives.

Performance (Technical Responsibilities):

• Leads and directs regional Safety Teams to ensure alignment across all sites.
• Conducts strategic assessments Performs Strategic review and planning of Safety Systems and Processes.
• Reviews project specific safety requirements and ensures compliance with regulatory standards through effective documentation and controls.
• Monitors manufacturing activities to verify safety adherence across operations.
• Works directly with customers to resolve safety concerns and ensure satisfaction.
• Uses data and analytics to uncover trends and guide decision making.
• Stays current on industry safety standards and updates the corporate safety program to reflect best practices.
• Represents the company in safety related hearings and regulatory matters (OSHA, etc.).
• Participates in internal cross company initiatives and supports relevant community, philanthropic and industry activities.

Education:

• Bachelor’s degree in engineering, manufacturing, or a related field required

Experience:

• 10 years of safety management experience required

Knowledge, skills, and abilities:

• Proactive leadership, clear communication, and sound judgment when addressing risk, managing incidents, and anticipating future safety needs.
• Deep understanding of safety regulations and compliance requirements
• Strong ability to identify and resolve safety issues and prevent recurrence
• Experience developing and implementing safety standards and training
• Ability to analyze data to identify trends and support decision-making
• Strong written and verbal communication skills across diverse audiences including leadership, suppliers, and customers
• Ability to work effectively with engineering, production, and project management teams to integrate safety into all operations
• Proven ability to assess safety challenges quickly and accurately
• High attention to detail in reviews, documentation, and reporting
• Ability to manage multiple priorities while meeting deadlines and safety expectations
• Adaptability to evolving industry trends, technologies, and regulations
• Ability to build and sustain customer partnerships while addressing safety concerns
• Strong risk-identification and mitigation skills.

Physical and/or travel demands:

• Responsibilities involve work across manufacturing floors, office environments, and job sites
• Frequent standing, walking, sitting, typing, and use of monitor and phone; occasional climbing, reaching, stooping, and lifting
• Travel required as necessary, including road travel and occasional flights with overnight stays

Benefits and Compensation:

• The range for this position has been established at $121K to $170K per year and is U.S. Engineering Metalwork's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training.
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering Metalworks is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering Metalworks is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Customer Service Support Supervisor

The Customer Support Service Supervisor is responsible for the independent oversight of all dispatch operations within their assigned service team, territory, or region. Acting as the primary point of contact within the Service Coordination group, the Supervisor ensures seamless communication among customers, technicians, and management, while delivering timely and efficient customer service. This role serves as both a subject matter expert in Customer Support Services Team (CSST) processes and a trainer/mentor for Service Coordinators and administrative staff. With minimal direct oversight, the Supervisor exercises sound judgment and decision-making authority to resolve issues, enhance processes, and ensure adherence to service and company standards.

Principal Duties and Accountabilities:

Supervision & Leadership

• Serve as the direct line of support for Service Coordinators/Administrative Assistants within the region.
• Monitor, train, and mentor Service Coordinators, ensuring clear understanding of processes, compliance, and performance expectations.
• Conduct quarterly performance reviews and routine one-on-ones with assigned team members.
• Support Operations Manager in maintaining appropriate staffing levels by communicating manpower needs.
• Participate in performance management, coaching, and the evaluation process for service staff.
• Collaborate with the Director of the Customer Service Support Team on team compensation, benefits, and feedback initiatives.
• Utilize software platforms to review team and operational reports, track goal achievement, and identify opportunities for process and performance improvements.
• Ensure accurate and compliant execution of customer portal management activities performed by the Senior Service Coordinator, providing oversight and guidance as needed. Serving as backup
• Seek approval from management before enforcing exceptions to CSST policies or taking disciplinary action.

Dispatch Operations

• Manage all aspects of dispatch operations, including scheduling, prioritization, and technician assignments.
• Maintain the service work order process—ensuring accurate client/job creation, scheduling, and tracking in the Dispatch Board.
• Monitor ongoing service work assignments and technician locations through active communication.
• Receive and process incoming customer service requests; make rapid decisions to route calls appropriately.
• Act as point of escalation for complex service issues or customer concerns.
• Utilize data and analytics to identify service trends and efficiency opportunities.
• Manage weekly payroll and timekeeping for assigned technicians, acting as back up to the Service Coordinators as needed.
• Provide backup support to Service Coordinators as needed.

Job Management

• Establish new work orders in the accounting system for both new and existing customers.
• Partner with Project Managers, Account Managers, and Technicians to ensure timely work order completion and billing accuracy.
• Ensure proper documentation and accuracy in all service-related information.

Sales Collaboration

• Partner with the Sales department by providing insights into service capabilities, scheduling considerations, and resource requirements to support customer proposals and service agreements.
• Attend site walks for new service agreements; meet directly with customers to gather and verify accurate billing information, site details, and key contact information.
• Collaborate with Sales to ensure smooth handoffs from the pre-sales process to active service delivery, helping establish realistic customer expectations and seamless onboarding.

Process Improvement & Development

• Regularly evaluate customer support and operations processes; recommend enhancement opportunities to the department director.
• Stay current with industry best practices, service software applications, and workflow optimization strategies.

Education:

• High School Diploma or equivalent required; Associate or Bachelor’s degree preferred.
• General courses in accounting preferred.

Experience:

• Minimum 4 years’ experience in a customer service-related role with exposure to operations or accounting administration.
• Minimum 3 years’ experience as a Service Coordinator or Dispatcher.
• Knowledge of commercial HVAC systems, equipment, and terminology required.
• In-depth understanding of dispatch center operations, scheduling, and resource allocation.
• Proficiency with service software systems and Microsoft Office Suite; knowledge of Access and accounting platforms preferred

Knowledge, skills, and abilities:

• Proven ability to work independently, make proactive decisions, and prioritize effectively in high-volume, fast-paced environments.
• Strong leadership and mentoring skills with ability to foster collaboration within the team.
• Excellent customer service and interpersonal skills; able to handle escalated issues with professionalism.
• Exceptional organizational skills with attention to accuracy in scheduling, records, and customer information.
• Strong problem-solving and analytical skills; ability to interpret data for improved decision-making.
• Effective verbal and written communication skills with customers, staff, and management.
• Demonstrated confidentiality and professionalism with sensitive topics (payroll, benefits, performance).
• Commitment to professional growth and the development of new skills to support evolving operational and technological needs
• Ability to adapt to changing circumstances, handle unexpected challenges, and remain composed under pressure.
• Proficiency in operating computer systems, software, and communication devices required for dispatch operations, including data entry and handling various administrative tasks.
• Capacity to analyze complex situations, identify patterns, and make informed decisions in a fast-paced and time-sensitive environment.
• Capability to handle high-pressure situations, such as managing urgent service calls or resolving conflicts, while maintaining composure and professionalism.
• Ability to quickly assess problems or issues, evaluate available options, and implement effective solutions to maintain service quality and customer satisfaction.
• Skill to make sound judgments based on available information, company policies, and customer needs, ensuring the best outcomes for all parties involved.
• Flexibility to adjust plans, schedules, and resource allocation in response to changing priorities, emergencies, or unforeseen circumstances.

Physical and/or travel demands:

• Some travel may be required.
• This position is done in a typical office setting, mostly sitting at a desk. Frequent use of computer keyboard, monitor, and telephone. Some standing, bending, and lifting light files is required.
• May require occasional bending, stooping, and lifting of files, light office equipment, etc.

Benefits and Compensation:

• The range for this position has been established at $72,000 to $101,000 per year and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering - Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Contracts Coordinator

The Contracts Coordinator is responsible for providing administrative and operational support in the preparation, review, and maintenance of mechanical service agreements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures contract compliance, accurate documentation, and efficient processing in accordance with company policies and client requirements. This role ensures that contracts are accurately entered, organized, and updated while supporting internal teams and customers throughout the contract lifecycle. The Contracts Specialist helps maintain compliance, improve efficiency, and provides excellent service to both internal and external partners.

Principal Duties and Accountabilities:

• Assists with the setup, renewal, and management of preventive maintenance contracts within company systems.
• Reviews contract details to ensure accuracy, completeness, and consistency prior to activation.
• Updates and maintains records for contract terms, rates, inspection schedules, and billing information.
• Monitors active service agreements to verify inspections, renewals, and invoicing occur on schedule.
• Maintains well-organized and current electronic and physical contract files.
• Assists with monthly preventive maintenance contract billings and related documentation.
• Prepares and distributes reports and summaries to support contract management activities.
• Communicates with internal departments and customers to clarify contract terms, resolve issues, and ensure service accuracy.
• Supports process improvements and contributes ideas to streamline contract administration and tracking.
• Provides general administrative and coordination support to the contracts and service operations team.

Education:

• High School Diploma or GED required.

Experience:

• Prior experience with contract administration is preferred but not required.
• Prior experience working with a contracts administrative system preferred.
• Mechanical Service Industry experience a plus.
• Familiarity with mechanical service offerings, pricing structures, and maintenance requirements.
• Experience drafting, reviewing, and analyzing service agreements, ensuring accuracy, clarity, and alignment with customer requirements.
• Experience identifying potential contractual risks, resolving issues, and proposing necessary amendments or modifications.
• Experience with MS Access database preferred.

Knowledge, skills, and abilities:

• In-depth understanding of contract management principles and practices, including contract administration, interpretation, and negotiation.
• Knowledge of document requirements relevant to preventive maintenance contracts.
• Meticulous attention to detail in contract review and administration to identify and rectify errors, discrepancies, or ambiguities. Ensuring accuracy and adherence to contract terms and conditions.
• Working knowledge of computer operations and experience with accounting systems and other relevant tools.
• Excellent customer service, relationship building, and professional communication skills.
• Good problem-solving skills.
• Ability to adapt to changing priorities and excel in a fast-paced work environment that includes frequent interruptions.
• Innovation mindset – able to identify and make recommendations regarding department efficiencies.
• Analytical thinking and problem-solving abilities to identify and resolve contract related issues, assess financial and operational implications, and propose effective solutions.
• Focus on delivering results and meeting deadlines – demonstrates sense of urgency as required.
• Proficiency in using contract management software, databases, and other relevant tools for efficient contract administration and reporting.
• Customer focused mindset with a commitment to delivering exceptional service both internally and externally.

Physical and/or travel demands:

The role of the Contracts Coordinator encompasses both physical and mental demands that contribute to the successful execution of contract administration. It requires a balance of administrative tasks, analytical thinking, and effective communication skills.

• No travel required.
• Able to work comfortably in an office environment, which may involve sitting for extended periods, utilizing computer systems, and handling paperwork.
• Work is performed in a typical office setting, which may involve sitting for extended periods at a desk. Some standing, bending, and lifting light files is required.
• Ability to operate office equipment, such as computers, printers, scanners, and telephones is essential.
• While the role is primarily sedentary, occasional mobility within the office or to other departments for collaboration purposes may be required.
• Handling physical documentation, contracts, and other paperwork may be necessary, requiring good manual dexterity.
• High level of attention to detail to review contracts thoroughly, identify potential risks, and ensure accuracy in contract administration.
• Ability to prioritize tasks, meet deadlines, and manage multiple contracts concurrently is crucial to success in this role.
• The ability to manage stress and remain composed under pressure is important.
• Verbal communication skills are essential for interacting with customers, vendors, and internal teams to administer contracts, clarify terms, and resolve issues.
• Written communication skills are necessary for drafting contracts, preparing correspondence, and documenting contract-related information.

Benefits and Compensation:

• The range for this position has been established at $24 to $34 per hour and is U.S. Engineering - Service's good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be based on a variety of factors, including but not limited to internal equity, experience, education, specialty, and training. Compensation for this role includes a base salary complemented by commission opportunities based on the Account Manager’s individual sales performance and attainment of sales targets
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package, including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until April, 30th 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering- Service is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering - Service is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.

Director of HR Operations & Total Rewards

The Director of HR Operations & Total Rewards serves as a strategic and operational leader responsible for optimizing the organization’s HR infrastructure and advancing a comprehensive, competitive total rewards philosophy. This role directs all aspects of HR operations, including compensation, benefits, HRIS, analytics, and policy administration, ensuring alignment with organizational goals, compliance standards, and a culture of equity, engagement, and excellence.

Principal Duties and Accountabilities:

• Develop and execute the HR operations and total rewards strategy to align with organizational goals and drive a consistent, high-quality team member experience.
• Design, implement, and govern compensation programs and pay structures that are equitable, performance-based, and market-competitive.
• Lead the administration and continuous improvement of employee benefits programs that enhance well-being, engagement, and retention while balancing cost and competitiveness.
• Oversee HR technology systems; partner with Information Technology, Finance, and Payroll to ensure integration, automation, data accuracy, and ease of use across HRIS and related platforms.
• Establish and maintain robust HR analytics, dashboards, and reporting tools that inform leadership decisions and measure organizational health and people outcomes.
• Ensure compliance with applicable laws and regulations by developing and maintaining policies, procedures, and audit practices that mitigate risk and promote consistency.
• In partnership with the HR leadership team, oversee the preparation, submission and maintenance of EEO-1 and Affirmative Action plan reporting.
• Oversee leave of absence programs and other regulatory processes to ensure legal compliance, operational efficiency, and a supportive team member experience.
• Evaluate, select, and manage relationships with vendors, brokers, and consultants to ensure quality, cost-effectiveness, and alignment with organizational objectives.
• Lead process improvement initiatives that streamline HR operations, leverage technology, and advance standardization and scalability across the enterprise.
• Develop and implement communication and change management strategies that promote understanding and engagement in HR programs and initiatives.
• Participates in the development of departmental budgets and is accountable to budgetary expectations.

Education:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field required.
• Master’s degree in Human Resources, Business Administration (MBA), Organizational Development, or a related discipline preferred.

Experience:

• Minimum of 10+ years of progressive experience in Human Resources, including at least 5 years in a leadership role overseeing HR operations, compensation, benefits, or HR systems.
• Demonstrated experience designing and managing total rewards programs (compensation, benefits, recognition, and wellness).
• Proven success implementing or optimizing HR information systems and leveraging HR analytics for business insight.
• Strong knowledge of federal and state employment laws, compliance, and HR governance practices.
• Experience leading cross-functional HR projects and driving process optimization or automation initiatives.
• Professional certification(s) such as SHRM-SCP, SPHR, CCP (Certified Compensation Professional), or CEBS (Certified Employee Benefit Specialist) preferred.
• Industry experience within construction or manufacturing industries helpful.

Knowledge, skills and abilities:

• Extensive and comprehensive knowledge of Human Resources principles, best practices, and regulatory requirements, with particular depth in total rewards, HR operations, and compliance.
• Proven expertise in the design, implementation, and administration of total rewards programs—including compensation frameworks, incentive plans, and benefits strategies—that align with organizational goals.
• Advanced proficiency in HR Information Systems (HRIS), data analytics, and reporting, with the ability to leverage technology and insights to drive strategic and operational decisions.
• Strong analytical and problem-solving skills; able to frame complex issues, interpret data, and develop practical, high-impact solutions.
• Demonstrated strength in project management—planning, resourcing, and executing concurrent initiatives that deliver measurable outcomes on time and within budget.
• Effective leadership capability, fostering high-performing teams through coaching, accountability, and continuous professional development.
• Exceptional relationship-building and collaboration skills, with the ability to partner effectively across business functions and influence at all organizational levels.
• Strategic agility and adaptability; able to navigate organizational change, manage competing priorities, and sustain performance through periods of transformation.
• Strong business and financial acumen with a continuous improvement mindset and commitment to operational excellence.
• Influential change leader who drives innovation, champions inclusion and equity, and enhances the team member experience through HR operational excellence.

Physical and/or Travel demands:

• Infrequent travel between company regional offices, and to other potential project sites, will be required.
• Requires frequent sitting, keyboarding, use of monitor and telephone.

Benefits and Compensation:

• The range for this position has been established at $142,000 to $200,000 per year and is U.S. Engineering’s good faith and reasonable estimate at the time of the posting. The compensation offered to the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, and training.
• Your total compensation will go beyond the number on your paycheck. Team members are eligible for a year-end bonus based on company and/or individual performance as well as paid time off. An industry-leading benefits package including health, dental, and vision plans, matching retirement contributions, and matching 529 contributions all add to your bottom line.

This position will be posted until April 30th, 2026. To apply, please visit must be legally authorized to work in the United States on a full-time basis without requiring future sponsorship for employment visa status.

U.S. Engineering is an Equal Employment Opportunity Employer and shall provide equal employment opportunities to all people in all aspects of employer-employee relations, without regard to race, color, creed, national origin, religion, sex, age, sexual orientation, gender identity, disability or veteran status.

U.S. Engineering is compliant with the Drug Free Workplace Act, and all offers of employment are contingent upon the completion of a pre-employment drug screen.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities and job specifications required of employees so classified. U.S. Engineering Service reserves the right to revise as needed. The job description does not constitute a written or implied contract of employment.