Turtle Vs Tortoise Pet Jobs in Usa

Want to help pets live their best lives? We're proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets and people.

Pet First Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.

Foster the Fun Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.

Let's Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

We're proud to be \"where the pets go\" to find everything they need to live their best lives for more than 60 years from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it. We believe in the universal truths of pet parenthood the boundless boops, missing slippers, late night zoomies and everything in between. And we're here for it. Every tail wag, every vet visit, every step of the way. We are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. In 1999, we founded Petco Love. Together, we support thousands of local animal welfare groups nationwide and have helped find homes for approximately 7 million animals through in-store adoption events.

Position Overview

As a Sales Solutions Generalist you'll provide each customer with the best experience possible by helping them find and purchase animals, supplies and services. During each interaction, you will discuss the needs of the guest and their pet/s to provide solutions for today, as well as in the future and assist with connecting them with a Specialist when appropriate. You'll work the cash register and ensure that our merchandise is properly stocked and priced, providing an excellent experience for each of our guests. You can excel in this role by exhibiting a passion for the welfare, health, and proper handling of all animals as well as being a positive partner within the whole Pet Care Center team.

Position Responsibilities

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests in the proper selection of merchandise in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process transactions in a way that creates a great experience for each guest.
• Generate future business through a deep understand of the guests and their pet/s.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Completes and applies training programs to maintain a high level of expertise of their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and as needed refers to the Leader on Duty.

Other Essential Duties

• Utilize Selling Behaviors. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
• Contribute to a Safe Environment. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests and pets is our #1 priority.
• Be a Part of a Collaborative Culture. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• Engage in Your Career: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications

Be able to work successfully within a team. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Preferred Qualifications

Prior experience within sales, retail, or related field. Possess a high level of knowledge of pet nutrition and an aptitude for sales techniques.

Supervisory Responsibility

• None

Work Environment

The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose of risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends and some overnights and holidays.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

Salary Range: $14.00 - $19.50

Start Rate: $14.00

Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

As a Pet Stylist at Petco, you will be responsible for providing professional grooming services to our valued customers' pets. With your expertise and attention to detail, you will ensure that each pet receives exceptional care, leaving them looking and feeling their best.

In addition to the opportunity to showcase your grooming skills, creativity and passion for animals, Petco also offers a dynamic and rewarding environment, including:

• Competitive base pay
• Medical, dental, vision and more
• 401k and more
• Paid Time Off
• Petco Discounts
• All the supplies & equipment you need, including, brushes, nail trimmers, clippers, blades, shampoo, sprays, tools, etc.
• State of the art equipment, including bathing system, kennels, tables, and dryers
• Career development and growth opportunities, such as a Grooming Salon Leader, Grooming Mentor and Grooming Instructor

The Pet Stylists' primary purpose is to perform expert-level professional grooming services, including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning. The Pet Stylist is responsible for prioritizing the safety, comfort, and well-being of the pets in our care and delivering a high level of customer satisfaction and customer service to pet parents. The Pet Stylist may be required to complete additional tasks as assigned by the Grooming Salon Leader, Solutions Manager, or Store General Manager. This is an excellent opportunity for groomers with proven technical experience to grow their expertise in grooming and individual productivity.

The incumbent must be able to consistently perform all the following duties and responsibilities with or without reasonable accommodation.

• Under moderate to limited supervision, perform professional grooming services including bathing, drying, brushing, haircuts and styling, nail trimming, ear cleaning, and gland cleaning, according to pet parent's instructions and adhering to breed standards and company policies and procedures
• Operate and maintain various grooming instruments, including clippers, blades, shears, brushes, and dryers
• Always prioritize the well-being and safety of every animal in the salon, monitor pets for any signs of discomfort, illness, or injury, and promptly report any concerns to pet owners and store management
• Evaluate individual needs of each pet, taking into consideration coat type, skin conditions, temperament

Interact professionally and effectively with pet parents, provide optimal customer service, address grooming related inquiries, offer grooming recommendations, and provide timely resolution to questions or concerns

Educate and provide custom recommendations to pet parents on grooming maintenance and at home care practices & products to promote the overall well-being of the pet

Maintain a clean and safe grooming area and salon, disinfect, and sanitize grooming tools and equipment, perform daily and weekly cleaning duties in the salon and in adherence to Petco hygiene and sanitation policies, other cleaning and maintenance tasks as assigned, including but not limited to cleaning air filters, vents, and drains

Utilize knowledge and understanding of Petco's grooming policies, standards, and guidelines to ensure safety, quality, and consistency in all activities and areas of the grooming business, ensure standards are maintained in grooming salon

May need to train, support, and supervise entry-level trainees in the absence of a Grooming Salon Leader

The majority of job duties are conducted indoors in the grooming salon. Position requires bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. Position may require exposure to heights using a two-step ladder or other support tools, such as vacuums, to perform assigned cleaning and maintenance duties. A large amount of this partner's time will be spent in direct contact with our pet parents and their dogs, and the remaining time will be with the other salon partners. The work environment can be noisy and wet.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
  

• Develop a strategically integrated set of item master data management standards in collaboration with internal partners to ensure PETCO business objectives are met; review and benchmark the internal and external environment with a spirit of continuous improvement; collaborate with internal and external stakeholders to evaluate and develop item master data policies; lead administration of item master data; lead efforts to improve vendor internal data scorecarding; ensure all item master data management policies and operations meet PETCO business objectives; ensure that ad offers are entered according to policy and procedure (60%)
• Develop and maintain collaborative partnerships with internal and external key stakeholders; collect, analyze and integrate information from key stakeholders regarding business objectives; serve as liaison among stakeholders in developing and implementing item master data management policies that meet PETCO objectives; act as primary PETCO contact item master data management for 3rd data entry providers (20%)
• Provide direction for and oversee staff responsible for assigned areas; effectively accomplish assigned duties/tasks through the effective leadership of direct team and through effective partnerships with cross-functional teams; direct, influence, and motivate others with the ability to flex style as the situation requires; collaborate or empower as needed (20%)
• Demonstrate excellent verbal and written communication and interact professionally at all times; communicate on a regular basis with Merchandising, E-Commerce, Store Operations, Marketing, Inventory Management, Logistics, BIO and other key stakeholders to ensure program success; this position requires regular interaction with PETCO senior leadership
  

• A bachelor’s degree in business or related field and a minimum of 5 years progressively responsible experience in merchandising, vendor/supplier management, or similar function requiring master data management is required.
• Previous retail experience is strongly preferred.
• Direct experience with improvement methodologies such as Lean or Six Sigma also preferred.
• Advanced computer skills are also required including MS Office Suite including Word, Excel, PowerPoint and Access and contract management software.
• Two or more years of experience as a supervisor/manager is required. An equivalent combination of education and related experience may be substituted.
  

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
  

• Define and execute the multi-year product strategy for Membership, Customer Data, and Loyalty platforms.
• Develop and maintain a prioritized product roadmap aligned with enterprise growth, retention, and customer lifetime value (CLV) objectives.
• Identify opportunities to leverage customer data to drive personalization, engagement, and revenue growth.
  

• Lead development and optimization of customer data capabilities, including:
  • Identity resolution and profile unification
  • Data governance and compliance (GDPR, CCPA, etc.)
  • Segmentation and audience management
  • Real-time personalization enablement
• Partner with Engineering and Data teams to evolve CDP, CRM, and marketing technology stacks.
• Ensure scalable architecture to support omnichannel retail environments.
  

• Own digital product capabilities supporting loyalty enrollment, rewards management, tiering, promotions, and engagement campaigns.
• Optimize customer lifecycle journeys from acquisition through retention.
• Develop features that enhance member value proposition and drive repeat purchase behavior.
• Measure and improve loyalty program ROI, retention rate, and lifetime value.
  

• Lead agile product teams and collaborate closely with:
  • Engineering
  • Data Science & Analytics
  • Marketing & CRM
  • eCommerce
  • Store Operations
  • Finance & Legal
• Serve as the voice of the customer and translate business objectives into clear product requirements.
• Align stakeholders around KPIs and measurable outcomes.
  

• Define success metrics and KPIs (CLV, retention, engagement, incremental revenue, NPS).
• Use data and experimentation (A/B testing, cohort analysis) to drive product decisions.
• Build executive-level reporting and business cases for investment prioritization.
  

• 5+ years of product management experience, with 3+ years in digital product leadership.
• Deep expertise in customer data management, CDPs, CRM systems, and loyalty platforms.
• Experience in retail, specialty retail, consumer brands, or omnichannel environments.
• Proven track record of delivering data-driven personalization initiatives.
• Strong understanding of privacy regulations and data governance frameworks.
• Experience leading agile product teams and influencing cross-functional stakeholders.
• Demonstrated ability to manage complex platform integrations and enterprise-scale systems.
  

• Experience working in a multi-billion-dollar retail organization.
• Background in subscription or membership-based business models.
• Familiarity with leading CDP and CRM ecosystems (e.g., Salesforce, Adobe, Tealium, etc.).
• MBA or advanced degree in business, technology, or related field.
  

• Strategic thinker with strong commercial acumen
• Data-driven decision maker
• Influential communicator with executive presence
• Customer-obsessed mindset
• Bias for action and measurable impact
• Ability to operate in fast-paced, matrixed organizations
  

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.
  

• Studies end-user needs, defines product features and coordinates activities across teams to meet quality standards, project deadlines and business objectives. Activities include: gathering and writing requirements for medium and large application features; conducting competitive analyses; and using product discovery techniques to aid in prioritization of features (e.g., A/B, surveys, interviews, etc.). (60%)
• Develops long-term product plans (i.e., roadmaps), and leads stakeholders through the roadmap process for assigned product(s). Activities include: conferring with engineering, marketing, clients, prospects, operations, legal and others, and developing financial models to aid in prioritization. (20%)
• Monitors and reports on product utilization and identifies trends. (10%)
• Provides guidance to less-experienced staff. (10%)
  

• Bachelor’s degree in information technology, computer science, marketing, business administration or related field, 4+ years of experience as a Product Manager, preferably in e-commerce, search, or related digital products, or a similar role in an Agile, Scrum, Kanban or similar software application development and/or project management team environment, or an equivalent combination of education, experience and/or training.
• Strong customer facing digital subject matter expertise with experience working on medium complexity features and/or an entire software application.
• Experience with search technologies and platforms (e.g., , Solr, Algolia, or similar) is required.
• Experience reviewing vendors and RFP processes for enterprise search platforms is preferred.
• Proven track record of launching a search platform, from initial discovery through execution and successful launch.
• Knowledge of A/B testing methodologies and experimentation platforms.
• Familiarity with taxonomy design, product categorization, and search filtering.
  

Are you looking for a role that combines customer service with wagging tails and cuddles? We are seeking a Customer Service Representative to assist our pet parents and their furry family members!

Company Overview: Our Pet Resort is part of a larger company called National Veterinary Associates (\"NVA\") that is made up of over 1000+ locations of veterinary hospitals and pet resorts. This is exciting as NVA has dedicated resources to growing our business and your role. The pet resorts industry is growing at a rapid pace and so is NVA. We are proud to be a part of this growing business!

Position Overview: We believe in the mission of \"Pet Lovers Delighting Pet Lovers\" and we demonstrate this through being Playful, Passionate, Personal and Professional. A successful candidate for this position will be someone who not only embraces this culture, but is a team player, self-motivated, takes direction well, has excellent communication skills, and great attention to detail. This is a service-related industry and you should not only be skilled at customer service, but passionate about helping people.

As a Customer Service Representative, internally known as a Pet Host, you are the first impression for our site. The principal duties are to handle check-in for arrival clients, handle check-out for departing clients, make follow-up reservations for existing clients, sell activity packages and daycare on reservations made, greet all guests, clients, and vendors, and handle any general inquiries about the business.

A Day in the Life: You come to work daily with a smile on your face and are excited to help serve our pet parents and their furry friends. You'll be in our branded gear and help run our lobby and curbside service by greeting everyone as they come in and solving whatever their need is -- check in, check out, answering questions, booking reservations and tailoring our service offerings to their needs. Your ultimate goal is to find out how we can best serve the pet parent and provide them solutions. You'll use one of your 15 hands to answer phones, take a dog to their destination for the day, hand out some treats or run some credit cards. You'll not only communicate with the dog(s), but also have a lot of interaction with mom and dad. You'll document what you are seeing and be ready to share with your manager and the pet parent. And let's not forget -- you're probably going to scoop some poop, clean up some pee, go home with some fur on you and get lots of sloppy kisses!

Responsibilities:

• Provide impeccable customer service by following our service foundation and ensure that each customer is treated with respect and dignity in order to develop and maintain strong relationships.
• Answer all incoming calls, respond to voicemails and emails.
• Make boarding reservations; book grooming, training, and temperament test appointments. Schedule daycare reservations.
• Manage cash, check, and credit card transactions and reporting/reconciling
• Gets to know clients and their pet's names on a regular basis
• Obtain all information related to a pet's visit; ensure accuracy of all information. This includes client information as well as pet information. Input all information into resort computer systems.
• Interact and communicate closely with other staff to ensure client and pet needs and concerns are understood and addressed.
• Have general knowledge of all services offered at site and be able to provide solutions to the clients needs.
• Obtain vaccination records from veterinary offices and input into the computer.
• Assists in managing waitlists on weekends/peak season/holidays and ensures that rooms are utilized to maximum capacity.
• Act as liaison between veterinarian and customer/emergency contact, keeping all parties informed of ongoing problems when necessary.
• Help initiate \"white glove\" treatment to our best customers, ie. Call best customers well before peak seasons to secure reservations before we are \"sold out\".
• Respond promptly and troubleshoot any customer relations issues, keeping in mind our empowerment goals. Promptly address any uncomfortable situations with customers
• Ensure the facility meets or exceeds expectations with regards to cleanliness and safety.
• Notifying manager on duty or ordering when levels of inventory are low in retail and cleaning products for lobby area and office supplies
• Ensure all common areas (lobby and employee spaces) are well maintained, clean and free from hazards ie: wet floors, defecate, etc.
• Consult with other departments
• Work with a team who all exemplify these qualities:
• A passion for animals and animal care, especially dogs + cats. Willing to learn animal behavior to ensure their safety.
• Focuses on safe and gentle handling. Forceful, aversive, aggressive handling, vocalizing or treatment will not be tolerated.
• Customer Service Oriented - Ability to take care of the customers' needs while following company procedures. Manages difficult or emotional customer situations; Responds promptly to customer needs; Responds to request for service and assistance. Build trust with customers.
• Willing and able to communicate directly with clients, both written and orally, about their dog. Works to make these \"lifetime clients\".
• Must be able to multitask and be very detail oriented. Must be able to start and stop work.
• Must be able to work under conditions that require sitting, standing, walking, bending, reaching, pulling, pushing and grasping.
• Conflict Resolution - Ability to handle conflict with tact and diplomacy
• Good team work and willingness to assist other departments as necessary
• Cheerful, friendly, positive team-oriented attitude
• Strong attention to detail, especially where documentation is concerned. Ability to work in computer systems such as Microsoft Office.
• Reliable, punctual, and dependable
• Ability to work a flexible schedule, including holidays and weekends
• Ability to take direction well and apply it independently
• Ability to work in temperature extremes, work outside, or in distracting work environments such as loud noise/sound
• Ability to tolerate being in close contact with various bodily fluids and to get dirty frequently
• Physically able to handle dogs of all sizes and to lift up to 60 lbs.
• Other duties as assigned.

Equal Employment Opportunity NVA Pet Resorts is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws.

Create a healthier, brighter future for pets, pet parents, and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people, and our planet.

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents, and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people, and our planet is good for Petco.

Position Responsibilities:

• Provide a great experience by engaging with guests utilizing your acquired skills and training.
• Assist guests' selection and recommendation of merchandise and services in accordance with their identified needs.
• Demonstrate a high level of interest in the welfare, health, and proper handling of all animals.
• Process register transactions and create a great experience for each guest.
• Generate future business through a deep understanding of the guests and their pet/s and connection to our digital platforms.
• Perform related duties in support of the Pet Care Center attaining its assigned sales goals.
• Ensure merchandise is stocked, priced, and displayed to create a great presentation for our guests.
• Completes and applies training programs to maintain a high level of expertise of their role.
• Adhere to established operational guidelines, policies, and procedures.
• Promote a positive culture of teamwork, inclusion, and collaboration.
• Complete other duties and special projects as assigned.
• Evaluate guest inquiries and as needed refers to the Leader on Duty.

Other Essential Duties:

• Utilize selling behaviors. You're the key to providing an amazing guest experience within our Pet Care Locations. Utilizing the behaviors within our Sales Model is critical to being able to identify and solve for their needs both today and in the future.
• Contribute to a safe environment. You'll be empowered through our training programs to maintain our safety protocols. Bottom line, the safety of partners, guests, and pets is our #1 priority.
• Be a part of a collaborative culture. Being a great teammate is key to creating a culture that is centered around solving for the health and wellness needs of pets.
• Engage in your career: As you develop your skills and knowledge, you will have the opportunity to participate in developmental programs to support your continued growth throughout your career.

Basic Qualifications:

• Minimum of one year of sales experience is required for this position. Qualified applicants will possess a high level of knowledge of pet nutrition and an aptitude for sales techniques. In addition to having a professional appearance and demeanor, applicants must also demonstrate a keen and genuine interest in animals and their care. Good interpersonal and verbal communication skills are necessary due to the nature of interaction with the public and other partners and leaders within the store.

Certification:

• Completing and maintaining of the appropriate specialist level of the Petco Certification program is required in this role.

Preferred Qualifications:

• Prior pet nutrition experience and working with and/or caring for pets recommended.

Supervisory Responsibility:

• None

Work Environment:

• The majority of job duties are conducted indoors, although merchandise receiving, merchandise carry-outs, or stock balancing will require leaving the store briefly. This position requires bending, kneeling, moving merchandise and standing for long periods of time. Must be able to lift 50 lbs and pull 2000 lbs utilizing material handling equipment. Improper use of safety equipment and/or not following proper lifting techniques may pose a risk of injury to customers, pets, and Pet Care Center personnel. Follow all safety precautions and procedures. Must be available for shifts on evenings, weekends, and some overnights and holidays.

Equal Opportunity Employer:

• Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Starting Rate:

$15.00

This role is based in San Diego and with a Tues/Wed/Thurs in office hybrid work schedule.

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what’s right for pets and people.

• Pet First – Protect & Empower. All pets should Live their Best Life. We put the needs of pets and pet parents at the center of everything we do.
• Foster the Fun – Connect & Bond. Our Passion for pets brings us together! We celebrate the journey of pet parenthood through district experiences, products, and services.
• Let’s Go! Own & Commit. We are stronger as One Petco team. We bring our unique superpowers and champion authenticity in everyone to drive success.

The Assistant Buyer is an entry omnichannel merchandising professional responsible for owning and driving key components the end-to-end product lifecycle across stores and digital channels. This role is highly detail-oriented and performs work directly related to merchandising and category operations and performs analysis and exercises independent judgement in making recommendations that directly influence merchandising, assortment, and financial decisions. The work is focused on flawless coordination, execution accuracy, and on-time delivery of product and program initiatives.

Working close partnership with the Buyer or Senior Buyer, the Assistant Buyer exercises judgement to prioritize initiatives, identify business risks, determinate corrective actions, and ensure accurate execution of assortment execution, vendor coordination, item setup, and go-to-market activities.

This role is designed as a development path toward an Omnichannel Associate Buyer role and provides foundational exposure to vendor management, cross-functional collaboration, and category operations. The Assistant Buyer brings strong energy, ownership, and a growth mindset, continuously improving in service of internal partners, frontline teams, and customers while building core retail fundamentals and trend awareness.

Key Responsibilities

Product Lifecycle Coordination & Execution

• Lead coordination and execution of the product lifecycle from item setup through launch and in-season execution across channels.
• Ensure item data, attributes, costs, retails, and timelines are accurate and complete in all systems. Investigate discrepancies and recommend corrective action.
• Manage product setup, maintenance, and change requests with merchandising standards and timelines.
• Oversee milestone deliverables including samples, approvals, and packaging inputs to ensure alignment with launch and financial objectives.
• Manage timely product launches and assortment updates across store and digital platforms and communicate potential risks or delays.
• Identify process inefficiencies and suggest improvements to support operational effectiveness.

Category & Business Support

• Prepare, review, and analyze reports related to sales performance, inventory levels, promotional activity, and vendor funding to develop.
• Summarize key findings and provide insights to support category discussions and planning decisions.
• Administer and reconcile vendor funding programs, identifying discrepancies and recommending resolution to protect margin performance.
• Maintain documentation of vendor agreements, costs, and program details.
• Evaluate and support execution of promotional and assortment changes, providing recommendations to align with category objectives.

Vendor & Cross-functional Coordination

• Serve as primary contact for routine follow-up regarding documentation, samples, timelines, and data accuracy.
• Participate in vendor meetings and line reviews to gain exposure to assortment and cost discussions.
• Coordinate deliverables across cross-functional teams including Merchandising Planning, Demand Planning, Space & Visual Planning, Owned Brands, Product Development, Sourcing, QA, Store Operations, Digital, and Marketing.
• Use independent judgement to prioritize requests, escalate issues appropriately, and maintain alignment on timelines.

Go-to-Market & Launch Support

• Contribute to planning and lead coordination of go-to-market activities including product launches, resets, and seasonal transitions across channels.
• Prepare launch materials, product information, and execution checklists to ensure operational readiness.
• Partner with Digital and Store Operations teams to confirm accurate product presentation and setup.

Professional Development & Retail Fundamentals

• Build foundational knowledge of retail fundamentals, merchandising processes, and category performance drivers.
• Conduct competitive research and share insights on trends, pricing, and assortment positioning.
• Support assortment reviews and product audits.
• Develop understanding of category KPIs, margin structure, and merchandising strategy.

Qualifications

Experience

• 0–3+ years of retail, merchandising, buying, or related business experience preferred.
• Experience working with product data, reporting, data analysis, or operational coordination processes is a plus.

Skills & Capabilities

• Strong attention to detail and organization skills.
• Effective written and verbal communication skills.
• Ability to analyze data and summarize findings in a clear, business-focused manner.
• Sound judgement in prioritizing tasks and escalating issues.
• Ability to manage multiple timelines and priorities in a fast-paced environment.
• Proficiency in spreadsheets and ability to learn merchandising systems
• Collaborative communication style with cross-functional partners.

Development & Success Profile

• High-potential future Associate Buyer with strong growth mindset.
• Brings positive energy, ownership, and commitment to the team and business.
• Takes accountability for mistakes and quickly applies learnings.
• Uses their voice to identify risks and improvement opportunities.
• Eager to learn the business and excel at retail fundamentals.
• Curious about trends, products, and customer needs.
• Motivated to continuously improve in service of internal partners, frontline teams, and customers.

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

* We love all pets like our own

* We're the future of the pet industry

* We're here to improve lives

* We drive outstanding results together

* We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

As a Vetco Veterinary Assistant, you will meet your veterinary team at our local dispatch office, then travel to your assigned Petco clinic locations for the day. At the clinics, your team of veterinary assistants will greet the pet parents and recommend the veterinary services that will best protect their pets. The Veterinary Assistant will assist the Veterinarian so the services can be administered and thank the pet parent for protecting their pet!

Essential Job Functions:

The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.

* Must love dogs and people too!

* Team player who thrives on supporting the team in every way.

* Make educated recommendations to our clients and providing exceptional customer service.

* Works hard and has fun doing it!

* Eager to learn.

* Ability to work in changing environments, traveling throughout our Market.

* Responsible and accountable individuals.

* A can-do attitude.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

The pay ranges outlined below are presented in accordance with state-specific regulations. These ranges may differ in other areas and could be subject to variation based on regulatory minimum wage requirements. Actual pay rates will depend on factors such as position, location, level of experience, and applicable state or local minimum wage laws. If the regulatory minimum wage exceeds the minimum indicated in the pay range below, the regulatory minimum wage will be the minimum rate applied.

$15.00 - $19.25

Hourly or Salary Range will be reflected above. For a more detailed overview of Petco Total Rewards, including health and financial benefits, 401K, incentives, and PTO -see translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu:

Create a healthier, brighter future for pets, pet parents and people!

If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet.

* We love all pets like our own

* We're the future of the pet industry

* We're here to improve lives

* We drive outstanding results together

* We're welcome as we are

Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco.

Position Overview

The Operations Leader - Merchandise is responsible for operational execution within the Pet Care Center, through the lens of Petco's vision of \"Healthier Pets. Happier People. Better World.\" The Operations Leader - Merchandise promotes and ensures the efficient and effective merchandising and inventory management operations of the Pet Care Center. This leader ensures all merchandise is accurately received, priced, stocked and backroom is maintained per Petco operational standards. This leader ensure the store achieves the Petco established goals and metrics. They are responsible for training, developing, supporting operations scheduling and supporting a high-performing team that delivers top-line sales growth, manages shrink, as well as assists in managing all aspects of the Pet Care Center's business in accordance with Petco operational standards and safety procedures.

Position Responsibilities

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

* Utilize business acumen to measure, analyze and diagnose business trends and to also utilize critical thinking skills to effectively implement business improvement plans.

* Responsible for supporting the implementation and execution of Inventory Management through training and coaching partners to include: Shrink, Cycle Counts, Receiving, and RTV/Recall.

* Responsible for supporting the implementation and execution of Merchandising Management to include Brand Standards, Pricing, Planogram Accuracy, Door to Floor, and Ad Set. through training and coaching partners.

* Process register transactions in a way that creates a great experience for each guest.

* Be proficient within our selling model and support guest interactions as needed.

* Responsible for the implementation and execution of Omni Channel through training and coaching partners to include: BOPUS, Ship-from-store, Curbside, Endless Aisle, and overall Guest Experience.

* Ensures the health, proper handling and welfare of all animals according to policies and procedures, including completion of hourly animal check list and wellness cards.

* Adheres to and promotes established safety procedures and maintenance of clean, safe and healthy environment for store partners, guests and animals and adheres to Veterinary Protocol for all sick animals.

* Ensures that the backroom and equipment is organized and maintained according to Operating Standards of Excellence.

* Perform routine housekeeping tasks to maintain the stores appearance and meet OSE standards.

* Trains and develops partners on proper receiving, processing and stocking procedures, WMR and food rotation practices according to Petco standards.

* Abides by and implements all company policies and procedures, including but not limited to those designed to minimize shrink.

* Ensures Return to Vendor and Hazardous Waste processed are managed per Petco policy.

* Ensures that the store is opened and / or closed in accordance with established policies and procedures.

* Accountable as Leader on Duty for supporting for supporting the guest experience, Pet Care Center execution, training, communication and maintenance of company initiatives, programs, legal compliance, policies, procedures, safety practices, and promotions.

* Train, coach, and develop Pet Care Center operations partners in close partnership with the sales team.

* Promote a positive leadership culture of teamwork, inclusion, and collaboration.

* Operations Leaders are expected to display and champion the Petco Leadership Expectations.

Other Essential Duties

* MODEL INSPIRING LEADERSHIP. Model leadership and selling behaviors to Pet Care Center partners and associates. Provide leadership to maintain a positive business climate that motivates Pet Care Center teams in alignment with our company goals. Serve as an effective advocate for change and growth.

* PROMOTE SAFETY. Ensure Petco policies, procedures and safety standards are closely observed and executed, and all new policies and procedures are properly implemented in the Pet Care Center. Bottom line, the safety of partners, guests and pets is our #1 priority.

* FOSTER A COLLABORATIVE CULTURE. Establish and promote a culture that encourages partners to seek and formulate ideas and opportunities that increase efficiency and that improve guest engagement, guest satisfaction and company image. Ensure a culture that values and promotes teamwork.

* PRIORITIZE TALENT DEVELOPMENT. Ensure a strong talent bench with partners who can successfully execute the company's plans, meet objectives, and manage an engaged workforce. Ensure continuation of excellence in Petco's partners through developmental programs and leadership opportunities.

* ENGAGE AND BE PRESENT. Represent Petco's brand and image at a high level through strong culture and positive leadership. Lead our team in a way that is committed to high standards within a fun working environment.

Education and Experience

* A high school diploma or its equivalent required; some college level business/management courses preferred.

* 1 or more years of management experience or the equivalent is required, with 2 or more years preferred.

* Must be licensed to operate a motor vehicle.

* Proficiency in communication skills, organizational skills, and computer skills required to include: Outlook, Word, Excel, PowerPoint, and other applications as needed.

* Demonstrates proficiency in areas of general business practices, basic business & finance acumen, analysis and problem-solving skills, and high focus on people development & guest service.

* A qualified applicant will possess an aptitude for demonstrating strong guest service and the ability to instruct others.

Supervisory Responsibility

* The Operations Leader directly supervises the Operations Specialists & Operations Generalists

* Provides quick and courteous service to all guests throughout the Pet Care Center

* Ensures high merchandising standards are maintained throughout the Pet Care Center

* Ensures that the Pet Care Center is opened and / or closed in accordance with established P&Ps as it applies to SFS operations.

* In partnership with the Pet Care Center leaders, ensure proper Pet Care Center attendance processes are being maintained.

* Adhere to and promote established safety procedures for partners, guests, and pets.

Work Environment

This role is expected to provide support during key operational hours, with weekend availability. Most job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that a partner leave the Pet Care Center briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.

Contacts

This position has continuous contact with the public at the Pet Care Center and at Pet Care Center -related events, and regular contact and exchange of information with other departments in the field, Distribution Centers, and at the Support Centers. Contact outside of PETCO may be required to coordinate merchandise returns, ordering parts, Pet Care Center repairs, coordination of vaccination clinics, Pet Care Center events, vendor meetings, etc.

Equal Opportunity Employer

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.

To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: traducir esta pgina web al espaol u otros idiomas en su navegador de Internet, haga clic en el botn de traduccin a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aqu: