Ttec Login Jobs in Usa
161 positions found — Page 6
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Physician / Oncology / Oregon / Locum tenens / Coos Bay, OR Job
✦ New
Salary not disclosed
-Clean background/no malpractice
- REQUIRED-Self Query
- NPDB at time of presentation
- REQUIRED-CAQH login and password
- REQUIRED AT TIME OF OFFER-Meets criteria for Medical Staff or Allied Health Professional membership and privilege-DEA
- Verbal Confirmation Required at Name Clear
Not Specified
T
Account Recovery Specialist
Salary not disclosed
Position: Account Recovery Specialist
Location: Milford, OH (Onsite)
Duration: FTE/ Direct Hire
Job Description:
The Account Recovery Specialist will support customers by helping them securely regain access to their accounts. This role focuses on identity verification and case resolution while maintaining strict compliance with data security standards.
- Perform SOP driven review of cases received in workflow
- Validate customer details including name, registered email ID, and account usage patterns
- Verify the reason for account lockout such as:
– Enabling Two Factor Authentication (2FA)
– Cookie or login verification issues
–Ownership change or account recovery processes
- After validating all mandatory checks, initiate a templatized communication via the workflow to proceed with customer account activation or escalate to a compliance analyst
- Follow SOPs, compliance guidelines, and client policies
- Meet process KPIs including AHT, Quality and Compliance adherence.
- 0-2 years of experience (BPO/BPS preferred).
- Strong communication skills (verbal and written).
- Ability to handle high-sensitivity customer data with confidentiality.
- Proficiency in navigating different systems and tools.
- Strong analytical and problem-solving skills.
- Attention to detail and accuracy.
- Eager to learn.
Salary Range :: $35,000 - $38,000 a year
Not Specified
A
Account Manager
Salary not disclosed
We’re Hiring!
West of Fairfax is seeking a motivated Part -Time Account Manager to join our Talent Department. This role is perfect for someone passionate about content creation, with strong social media strategy skills and the drive to excel in a fast-paced, high-impact environment.
Location: Palm Beach, Florida (must be based locally)
Travel: Willingness to travel for client shoots and events
Hours: Approximately 20 hours per week
Oversee Content Creation
- Collaborate with the team to create engaging content that aligns with the client’s vision and platform goals
- Produce UGC as needed
- Support shoots, including ideation, production, and execution
- Must have strong content creation skills and experience
- Comfortable with editing
- Professional photography skills are a bonus
Platform Management & Strategy
- Manage social media accounts, daily posting, and community engagement
- Create social media handbooks detailing brand voice, logins, and key links
- Cultivate organic relationships with influencers and brands
- Stay up-to-date on social media trends and implement them in strategy
- Plan and manage content calendars and campaign initiatives
Analytics & Reporting
- Submit monthly analytics and insights per platform
- Suggest strategy pivots based on data
Client Relations
- Participate in weekly calls and strategy sessions with the client and team
- Communicate professionally and proactively
- Assist on shoots and events as needed
- Maintain strict confidentiality at all times
- Work well under pressure and present strategy confidently
Team Expectations
- Manage relationships and timelines with contractors
- Be a collaborative team player with a positive attitude
- Problem-solve and maintain confidentiality at all times
- 2+ years of social media management experience
- Strong communication skills and keen attention to detail
- Ability to thrive in a fast-paced, flexible environment
- Self-starter with the capacity to manage multiple priorities efficiently
- Passion for leveraging social media to make an impact
If you’re ready to bring your skills to a fast-paced, high-impact project and help shape a prominent client’s digital presence, we want to hear from you!
Apply: Send your resume, portfolio (if applicable), and Instagram handle to
Not Specified
Archivist Associate
Salary not disclosed
An Archivist Associate is responsible for: developing and applying acquired job skills needed to support the receipt, login, distribution, disposal, and general oversight of materials submitted for archival purposes; managing study-related records, biological specimens, and study samples; and supporting the archival process by storing, distributing, and maintaining materials within the archive management system.
Essential Duties and Responsibilities
-Perform and document all procedures, materials, and results in compliance with applicable regulatory standards (protocols, methods, SOPs, etc.).
- Identify and communicate any issues with data to management.
- Follow archive security procedures and maintain the integrity of archived materials.
- Perform tasks including but not limited to, organizing, filing, retrieving facility and study related records, biological specimens, and samples.
-Assist internal and external customers with requests for current and finalized study materials under the control of the Archives department.
-Utilize the archival management system for indexing and maintaining materials in the archives or records management area.
- Review departmental and study specific data to ensure adherence to SOPs,
methods/protocols, industry standards, and regulatory requirements, as applicable, in timely manner.
- Follow regulatory requirements for retention of archived materials, in accordance with SOPs and protocols.
-Perform all other related duties as assigned
Minimum Qualifications
Education and Experience: HS/GED/Associate’s degree with 1-2 years of relevant experience.
Certification/Licensure: None.
Other:
- Ability to communicate verbally and in writing at all levels inside and outside the organization.
-Basic familiarity with Microsoft Office Suite.
- Computer skills, commensurate with Essential Duties and Responsibilities, including the ability to learn a validated system.
- Demonstrated effective communication and organizational skills.
Not Specified
W
Bi - Lingual Operations Manager
Salary not disclosed
About Williams-Sonoma DC - Lakeland, FL
Since it was founded in 1956, Williams - Sonoma has grown from Chuck Williams’ single store in Sonoma, CA into one of the largest retailers in the country, with some best known and most beloved brands in home furnishings, including Williams – Sonoma, Pottery Barn and West Elm.
Our Distribution Centers serve as vital connections between factories and our retail, online and mail-order customers around the world. The Supply Chain environment is dynamic and fast-paced, and the network is expanding rapidly. If you have a background in distribution, manufacturing, engineering, transportation, finance, human resources, or home delivery – and are looking for a job with a strong opportunity for gaining new skills and for advancement – our Supply Chain Organization could be just the place for you.
Williams-Sonoma, Inc Supply Chain Overview
By managing resources responsibly, caring for our people, and uniting around our values, we lead our industry and are proud to be recognized for our continuous action and progress in the following areas: Barron's 100 Most Sustainable Companies; Forbes Best Employers for Women and Diversity; Newsweek America's Most Responsible Companies; and USA Today Customer Service Champions. These honors reflect that we are truly a people-first organization.
- Over 4,000 Full-Time Associates across the Supply Chain
- 14.5M square feet of small parcel, personalization, furniture, and manufacturing space in the domestic US, Williams-Sonoma has developed an agile and capable distribution network consisting of the following:
- Large package / furniture distribution centers located in Southern California, Northern California, Texas, Georgia, and New Jersey totaling 9.2M square feet plus another 1.2M square feet of standalone final-mile furniture hubs.
- Small package eCommerce distribution centers located in Mississippi and Arizona totaling 3.2M square feet, consisting of over 1,000 full-time associates and 1,500 seasonal/temporary associates in Mississippi
- Sutter Street Manufacturing upholstery factories located in North Carolina and Mississippi totaling with over 1,400 full-time employees producing approximately $900 million to $1 billion in sales of upholstered furniture
- Transportation Department for Ocean, Air, Trucking, and Rail consisting of over 30 transportation professionals located in Memphis, TN
- 700 associates in our Sourcing offices in 10 countries in Asia and Europe including China, Vietnam, Singapore, India, Italy, and Turkey
The Operations Manager – Final Mile Hub is located in Lakeland, FL.
You'll be excited about this opportunity because you will....
- Lead, coach, and develop company associates and foster a culture of accountability and high performance. Oversee labor scheduling, shift planning and attendance tracking. Monitor employee productivity and operational efficiency, identifying and addressing performance gaps. Conduct regular safety meetings, training sessions, and compliance audits to maintain workplace safety and operational excellence
- Build, maintain and manage relationships with third-party delivery partners (3PLs), independent contractors, and company employees to ensure adherence to company policies and procedures
- Oversee daily final-mile delivery operations, ensuring efficiency, cost control, and adherence to Final Mile performance metrics. Monitor route optimization strategies to improve delivery speed and delivery quality while reducing operating costs. Conduct weekly performance reviews of third-party partners and review contracts to ensure alignment with business objectives
- Drive a customer-centric culture by improving complete, on-time delivery, reducing damages, and improving upon returns and replacement rates. Manage escalations and determine resolution to maintain high service standards and customer satisfaction
- Oversee the maintenance and organization of the warehouse, ensuring compliance with OSHA regulations and company safety policies. Conduct regular safety inspections, risk assessments, and accident investigations, implementing corrective actions as needed
- Maintain inventory control processes, ensuring accurate tracking of shipments and minimizing loss or damage. Ensure dock flow efficiency, optimizing staging areas and coordinating with delivery schedules
- Develop and execute contingency plans for seasonal demand, weather disruptions, and other logistical challenges
Check out some of the required qualifications we are looking for in amazing candidates….
- High School Diploma or Equivalent, and 3 - 5 years of furniture/final mile distribution or manufacturing management/leadership experience
- In lieu of a degree, 6-8 years of progressively responsible furniture/ final mile distribution leadership experience
- This is an onsite and in office role
- Strong ability to communicate effectively (written or verbal), with excellent interpersonal and customer relations skills
- Must be highly organized and process oriented
- Ability to complete multiple tasks consistently and on time
- Warehouse Management System experience
- Solid understanding of Safety and OSHA standards
- Exceptional organizational and time management skills to successfully respond to urgent situations
- Ability to adapt and change processes to keep pace with the evolving business requirements
- Strong technical skills included but not limited to Microsoft Access, Excel, Word, PowerPoint
We prefer some of these qualities as well….
- Six Sigma Black Belt or demonstrated Lean Manufacturing experience
- Knowledge and execution of Final-mile delivery models, including white-glove service and same-day or multi-day delivery routing
- Exposure to furniture manufacturing, distribution and/or big box distribution
- Final Mile Transportation carrier contract negotiations or procurement experience
- Expert understanding Safety and OSHA standards
- Bilingual in Spanish
Review these physical requirements, as they play a major part in this role….
- While performing the duties of this job, the associate is required to stand, walk, talk and hear
- Associates must be able to move, lift or carry heavy objects or materials up to 50-100 pounds
Our company benefits are second to none in the industry….
- Generous discount on all Williams-Sonoma, Inc. brand products
- 401(k) plan and other investment opportunities
- Paid vacations, Employee Assistance Programs, Time Off to Volunteer, Matching Gifts Community Service Program, and Holidays (in some locations)
- Health benefits, dental and vision insurance, including same-sex domestic partner benefits, Legal and Identity Protection Plans and Pet Insurance
- For more information on our benefits offerings, please visit
- To learn more about our Supply Chain culture and regional associate events, please visit: (Login credentials may be required)
EOE
Not Specified
T
Onboarding & Benefits Coordinator
✦ New
Salary not disclosed
About our company...
For over 48 years, Triple Crown Corporation has been a trusted name in the Greater Harrisburg area. With continued growth on the horizon, we're excited to keep raising the bar in quality craftsmanship and customer care for the communities we serve. We specialize in Property Management, Construction, Land Development, and Real Estate Services —delivering top-tier solutions to our valued partners, clients, and customers. As a full-service design-build company, we offer both commercial and residential expertise across Central PA and beyond.
About the position...
The Onboarding & Benefits Coordinator will be responsible for managing and supporting key HR operational processes with a primary focus on employee onboarding and benefits administration. This role ensures a seamless new hire experience, oversees benefits enrollment and support, maintains accurate HRIS data, performance review tracking, and employee separations. Serving as a primary point of contact for HR-related inquiries, this individual plays a critical role in fostering a people-first, service-oriented culture by specializing in 'the employee experience' while upholding the highest standards of confidentiality, integrity, and attention to detail.
- Conducts and manages first-day orientation including company overview, expectations, benefits guidance, HRIS login, timesheets, and PTO requests.
- Manage onboarding logistics: I-9s, IDs, HRIS data entry, signed documents, background checks, and pre-employment steps.
- Schedule and facilitate 2-week new hire check-ins to address questions, assist with benefit enrollments, and gather feedback to improve onboarding experience.
- Manage seasonal hires and rehires, initiating checklists, confirming start dates, ensuring compliance with required certifications, attending onboarding meetings, and coordinating offboarding/termination at season end.
- Assist with the internship program: candidate recruitment, intern activities, supporting managers with task development, and fostering a fun and engaging learning environment.
- Prepare interview materials for both, managers and interviewees.
- Process terminations, maintain documentation, and completes unemployment claims as needed.
- Maintains an understanding of all benefit plans offered to employees in order to assist employees in understanding their options.
- Process benefit enrollments and life-event changes.
- Reviews benefit data for accuracy in HRIS, payroll, and carrier platforms and troubleshoots issues.
- Lead the open enrollment process, ensuring employee completion of all required steps.
- Launch employee reviews, monitors completion, runs reports, and sends reminders/follow ups to managers.
- Manage employee recognition programs: anniversary cards, Peer Praise, Mentions, Service Awards, and Crown Casino program.
- Oversee uniform management: ordering, distributing, maintaining appropriate stock, and coding invoices for accounting.
- Supports department-wide initiatives and continuously looks for ways to enhance internal HR processes.
What we are looking for from you..
- Must have a valid Driver's License, automobile insurance, and reliable transportation
- Associate’s degree in Human Resources, Business Administration, or related field preferred (or equivalent work experience)
- 3-5 years progressive HR administrative or HR operations experience required
- Benefits administration experience is highly preferred
- Experience supporting employee onboarding, experience, and engagement is highly preferred
- Advanced proficiency in Microsoft Office (Word, Excel, Outlook, SharePoint, Teams) is required
- Excel experience with formulas and data reconciliation preferred
- Experience working in an HRIS system is highly preferred - UKG experience is a plus!
- Experience generating reports and tracking compliance deadlines preferred
- Exceptional written/verbal communication skills
- Strong organizational skills with the ability to manage multiple deadlines
- Strong ability to maintain data integrity and identifying discrepancies before they escalate
- Demonstrated ability to handle confidential information with discretion, manage recurring processes with minimal oversight, and enforce/follow-up when necessary
- Ability to work calmly and professionally with diverse personality types
- Strong problem-solving mindset with a proactive approach to identifying process gaps
How you and your family can benefit from working with us...
- Employer Paid Insurances - Short Term & Long Term Disability and Life Insurance
- Health Insurances Plans Available - Medical, Dental, and Vision
- Retirement Plan - 401K with Employer Match & Profit Sharing
- 11 PTO days within the first 6 months of employment
- 3 days of Wellness Hours - to use towards you and your family's health & wellbeing
- 9 Company Paid Holidays!
- Stable, Growing, Successful company with over 48 years of success in the Greater Harrisburg area!
Please feel free to visit our website at: to learn more about what Triple Crown Corporation has to offer you!
Selected applicant will be subject to a background check
We are an Equal Opportunity Employer
Triple Crown Corporation is a drug-free workplace with a strict zero-tolerance policy.
Not Specified
E
Data Entry Clerk
✦ New 🏢 ektello
Salary not disclosed
Title: Data Entry Clerk
Client: Global leader in Technology/ Electronics
Duration: 6 months contract with HIGH chance for extension or become permanent.
Location: Englewood Cliffs, NJ (Onsite)
Pay: $16-18/hr W2 + Benefits/PTO
Top Skills / Experience
- Required Education/Experience: High school diploma or GED with 5 years related experience or bachelor’s degree with 1 year of experience.
- Basic MS office (Excel, Word, and PowerPoint)
- Clear verbal and written communication
Key Responsibilities:
Access Management
- Create and manage access points for third-party servicers in the Global Service Portal and STG technician portal.
- Restore, reset, and activate user logins for the CE service network.
- Collaborate with newly authorized service providers to ensure their onboarding needs are met.
Financial And Administrative Support
- Review and submit accounting approvals and invoices for Field Service Operations functions.
- Verify budget accuracy and ensure proper system data entry.
- Review and maintain accurate documentation.
Field Service Assessments
- Support scheduling and track progress for annual Field Service Network Assessments.
- Submission of Assessment Results Data to CS Portal
- Review and analyze the annual Field Service Assessment survey.
Additional Projects
- Assist the Admin team with ad-hoc projects as needed.
Qualifications:
- High school diploma or GED with 5 years related experience or bachelor’s degree with 1 year of experience
- Strong organizational and multitasking skills.
- Detail oriented in data entry and system management.
- Excellent communication and interpersonal skills.
Preferred Skills
- Familiarity with service portals or similar systems.
- Basic knowledge of Microsoft Excel, Word, and PowerPoint.
- Basic understanding of financial processes and budgeting/invoicing.
- Extreme attention to detail
- Bachelor's degree, but not required
Not Specified
Licensed Healthcare Senior Recruiter Remote
🏢 TTEC
Salary not disclosed
Sr Recruiter – Description (Healthcare Licensed Recruiter)
- External Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! TTEC is seeking experienced Senior Licensed Healthcare Recruiters to join our Engage Services team.
Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.
What you’ll be doing: You’ll be managing the full-cycle recruitment for professional healthcare licensed agent hires within a specific business segment.
This role is responsible for the sourcing, interviewing and selection of candidates while promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.
You will actively search for the brightest healthcare licensed agents utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.
What you’ll bring to us: Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methods Partner with Recruiting Director and hiring managers to understand the skills and background required for each Healthcare Licensed program opportunity, providing expert advice and coaching throughout the recruitment process Lead Healthcare licensed agents through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience.
Actively utilize all recruitment channels to form a knowledge base of where to find the health licensed agent candidates for each campaign and role and consistently generate a healthy pipeline of high-quality candidates Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and culture Utilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organization Develop a thorough understanding of TTEC, our value proposition, our segment and our values to qualify candidates and articulate our business What skills you’ll need: 5 years’ experience of full life cycle healthcare recruiting, preferably with a combination of agency and corporate experience 4 years' experience targeting healthcare Licensed Agent hires with measurable results 3 year’s high volume agency sourcing and recruiting experience Must have a demonstrated licensed healthcare pipeline of applicants available for review and processing Excellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedIn Healthcare Licensed nationwide recruiting required A keen sense of urgency and a relentless drive to find and connect with the best talent Previous experience managing the recruiting and documenting process and applicants utilizing an Applicant Tracking System (ATS) Taleo experience Demonstrated experience meeting and exceeding recruiting metrics/targets Ability to multi-task and work in a fast-paced, high-change environment What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes...
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like placement bonuses and tuition reimbursement) For benefits, visit for more information About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing services and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes.
Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee.
TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .
Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location, as a condition of employment.
TTEC is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
Remote working/work at home options are available for this role.
- External Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience.
Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work® certification in the United States says it all! TTEC is seeking experienced Senior Licensed Healthcare Recruiters to join our Engage Services team.
Our Talent Acquisition team brings significant value and contribution to our company by differentiating our brand within the community and strengthening the company through the addition of talented and passionate people.
What you’ll be doing: You’ll be managing the full-cycle recruitment for professional healthcare licensed agent hires within a specific business segment.
This role is responsible for the sourcing, interviewing and selection of candidates while promoting a work environment that openly embraces individuals with diverse backgrounds and experiences.
You will actively search for the brightest healthcare licensed agents utilizing best practice recruiting methodologies while representing and promoting TTEC and our core values.
What you’ll bring to us: Develop effective sourcing strategies and techniques using an appropriate combination of direct sourcing, social recruiting, referrals, and other relevant passive recruitment methods Partner with Recruiting Director and hiring managers to understand the skills and background required for each Healthcare Licensed program opportunity, providing expert advice and coaching throughout the recruitment process Lead Healthcare licensed agents through the recruiting process and ensure a fair, timely, transparent applicant experience that reflects our mission, purpose, vision and values of extraordinary customer (candidate) experience.
Actively utilize all recruitment channels to form a knowledge base of where to find the health licensed agent candidates for each campaign and role and consistently generate a healthy pipeline of high-quality candidates Guide HR Partners and Hiring Managers on candidate sourcing, recruitment channels and market conditions, teaming closely with both to understand team dynamic and culture Utilize best practice methods, communications and processes which reflect our principals and standards of a world-class talent acquisition organization Develop a thorough understanding of TTEC, our value proposition, our segment and our values to qualify candidates and articulate our business What skills you’ll need: 5 years’ experience of full life cycle healthcare recruiting, preferably with a combination of agency and corporate experience 4 years' experience targeting healthcare Licensed Agent hires with measurable results 3 year’s high volume agency sourcing and recruiting experience Must have a demonstrated licensed healthcare pipeline of applicants available for review and processing Excellent independent sourcing skills with experience and curiosity about the latest recruiting technologies and platforms, above and beyond job boards and LinkedIn Healthcare Licensed nationwide recruiting required A keen sense of urgency and a relentless drive to find and connect with the best talent Previous experience managing the recruiting and documenting process and applicants utilizing an Applicant Tracking System (ATS) Taleo experience Demonstrated experience meeting and exceeding recruiting metrics/targets Ability to multi-task and work in a fast-paced, high-change environment What You Can Expect Supportive of your career and professional development An inclusive culture and community minded organization where giving back is encouraged A global team of curious lifelong learners guided by our company values Ask us about our paid time off (PTO) and wellness and healthcare benefits And yes...
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like placement bonuses and tuition reimbursement) For benefits, visit for more information About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing services and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately Notice to external Recruiters and Recruitment Agencies: TTEC does not accept unsolicited headhunter and agency resumes.
Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee.
TTEC , and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TTEC .
Employment Requirements: TTEC requires all employees hired in the United States to successfully pass a background check and depending on location, as a condition of employment.
TTEC is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status
Remote working/work at home options are available for this role.
Not Specified
Vice President, Client Success - Technology (US Remote)
🏢 TTEC
$170,000
Bringing smiles is what we do at TTEC… for you and the customer.
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business.
#ExperienceTTEC What You’ll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You’ll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients’ business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one’s vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Remote working/work at home options are available for this role.
As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you’ll be a part of bringing humanity to business.
#ExperienceTTEC What You’ll be Doing Reporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for – and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients’ industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You’ll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients’ business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role 15 years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one’s vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Remote working/work at home options are available for this role.
Not Specified
VP, Sales Executive - Media, Travel
🏢 TTEC
$160,000
Vice President, Sales Executive TTEC, the customer experience organization that powers the world's greatest brands, is hiring a VP, Sales Executive, to join the mission of transforming customer experience and bringing humanity to business.
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue within our Retail and Travel vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within retail and/or travel verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
This position will be selling our portfolio of services within our “Engage” suite of capabilities to enterprise-market clients.
The Sales Executive will drive new business by acquiring customers and generating revenue within our Retail and Travel vertical.
Reporting to the Chief Revenue Officer, this role involves creating demand, building a pipeline, and closing deals.
The Sales Executive will lead new logo pursuits and nurture client relationships by leveraging expertise in the modern customer experience outsourcing incorporating digital transformation solutions such as consulting, conversational AI, RPA/automation, messaging, and analytics to elevate customer engagement beyond traditional offerings.
What the role entails: Consultative solution-selling, providing solutions to complex client issues that drive mutually positive business outcomes in the customer care domain Expert at cultivating relationships with decision makers in client organizations (Chief Sales Officer, Chief Marketing Officer, Chief Care Officer and other C-level executives) to secure new business, new client accounts and maximize the value delivered by TTEC’s services Act as a trusted advisor to client prospects by demonstrating a deep understanding of their business drivers, organizational imperatives, customer experience challenges, and offer solutions utilizing persuasive win themes and effective sales strategies Support all stages of the sales process, maintaining sales control and guiding internal teams to collaborate and rally around development of innovative solutions to meet or exceed identified sales targets Possess an in-depth understanding of TTEC’s services and differentiation Shepherd all client wins ensuring a smooth transition into Operations, act as a steward for good business and grow the client relationship by ensuring flawless execution Consistent execution of TTEC’s sales process including forecast accuracy, account planning, territory management and maintaining account detail in our CRM platform Maintain competitive knowledge and focus, continuously grow and develop professionally Qualifications 12 years’ experience of consultative solution-selling experience with complex global outsourced solutions Experience in outsourced customer care services or fraud prevention & detection solutions Demonstrates strong new business acquisition and revenue generation within retail and/or travel verticals.
Track record of creating demand, building a robust sales pipeline, and closing deals to meet and exceed multi-year, multi-million-dollar annual revenue targets Comprehensive understanding of the full sales lifecycle, from prospecting to closing, with a strong commitment to effective funnel management Proven ability incorporating transformational technologies to improve efficiency and productivity while creating exceptional customer experiences Expertise in cultivating strong client relationships by providing valuable, strategic insights and tailored solutions to meet business needs Skilled in developing and delivering compelling proposals and presentations to key decision-makers College degree or equivalent work experience COMPENSATION & BENEFITS The anticipated starting salary range for individuals expressing interest in this position is $160,000-$190,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following: Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTEC For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on .
Not Specified
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