Trispoke Managed Services Linkedin Jobs in Usa

As a member of the Customer Service Center Call Center Team, ensure efficient and timely processing of all work assignments into applicable business systems with strict adherence to all established procedures to assist in the attainment of service level goals throughout the CSC.

Responsibilities:

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• Provide accurate and timely resolution to claims customer service inquiries
  
  
• Advise Clients by telephone of status of claims inquiries
  
  
• Coordinate client follow-ups with appropriate claims adjusters
  
  
• Provide support and back up assistance to other areas of CSC as needed
  
  
• Demonstrate commitment to Company's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.
  
  

* Previous inbound telephonic customer service experience in a call center environment
* Excellent communication and organizational skills
* Ability to problem solve and work independently
* Attention to detail
* Insurance experience, knowledge of medical terminology and working knowledge of PMA Claims Systems a plus.

* M-F 11:45am - 8:00pm EST. Bilingual (Spanish) required. Must be local to Allentown, PA.

The future of AI whether in training or evaluation, classical ML or agentic workflows starts with high-quality data.

At HumanSignal, we're building the platform that powers the creation, curation, and evaluation of that data. From fine-tuning foundation models to validating agent behaviors in production, our tools are used by leading AI teams to ensure models are grounded in real-world signal, not noise.

Our open-source product, Label Studio, has become the de facto standard for labeling and evaluating data across modalities from text and images to time series and agents-in-environments. With over 250,000 users and hundreds of millions of labeled samples, it's the most widely adopted OSS solution for teams working on building AI systems.

Label Studio Enterprise builds on that traction with the security, collaboration, and scalability features needed to support mission-critical AI pipelines powering everything from model training datasets to eval test sets to continuous feedback loops. We started before foundation models were mainstream, and we're doubling down now that AI is eating the world. If you're excited to help leading AI teams build smarter, more accurate systems we'd love to talk.

HumanSignal is looking for an exceptional Strategic Account Executive to drive growth with the world's most innovative AI companies. You'll be selling at the cutting edge: our Label Studio platform and Data Creation Laboratory services power the training data behind breakthrough AI applications at frontier labs and Fortune 500 enterprises.

This isn't traditional SaaS sales. Our customers are building the futureadvanced language models, autonomous systems, embodied AI, and applications that don't exist yet. They need purpose-built datasets manufactured from scratch, not scraped from the web. You'll be selling both our platform technology and our operational capability to create novel training data in controlled environments. The technical depth, deal complexity, and strategic importance of these relationships make this one of the most exciting sales roles in AI infrastructure.

You'll own relationships with AI leaders like Anthropic, OpenAI, Google DeepMind, Meta, Nvidia, Tesla, and others pushing the boundaries of what's possible. Your success will directly enable the next generation of AI breakthroughs.

You Will:

• Own strategic accounts: Drive the entire relationship with our most important AI customersfrom initial engagement through expansion and renewal
• Hunt and close new logos: Identify and win new customers among frontier AI labs, tech giants building AI capabilities, and innovative robotics companies
• Navigate complex organizations: Build deep relationships with executive stakeholders across engineering, ML research, product, and operations within customer organizations
• Drive revenue growth: Expand wallet share by identifying new use cases, additional business units, and opportunities to deepen our partnership
• Orchestrate internally: Lead cross-functional teams including delivery operations, engineering, product, and laboratory operations to develop winning strategies and flawless execution
• Be the customer advocate: Serve as the voice of the customer internally, influencing product roadmap and operational capabilities based on market needs
• Solve complex problems: Navigate technical requirements, custom data creation scenarios, and novel use cases that have never been done before
• Think strategically: Develop and execute comprehensive account plans that position HumanSignal as the long-term data infrastructure partner
• Close significant deals: Structure and negotiate contracts ranging from $500K to $5M+ with sophisticated technical and business buyers

Ideally You'd Have:

• 8+ years of enterprise sales or account management experience with a track record of exceeding quota
• 2+ years selling deeply technical products or services to both business and technical audiences (ML engineers, researchers, AI/ML leaders)
• Proven success closing complex, multi-stakeholder deals in the $500K-$5M+ range
• Experience in AI/ML, data infrastructure, cloud services, or other technical domains where you've sold to engineering and research teams
• Ability to understand technical concepts quickly and translate them into business value
• Strong consultative selling skills with ability to uncover needs, navigate ambiguity, and co-create solutions
• Executive presence and experience developing relationships with C-level stakeholders
• Track record of driving renewals and expansion within strategic accounts
• Excellent written and verbal communication skills, including creating executive-level materials
• Proficiency with modern sales tools (Salesforce, Outreach, Clari, LinkedIn Sales Navigator)
• Strong project management abilities and exceptional organizational skills
• Passion for AI and excitement about working at the frontier of what's possible

Nice to Haves:

• Technical background or degree in Computer Science, Engineering, or related field
• Experience selling services alongside software products
• Understanding of how training data impacts model performance
• Existing relationships within the AI research or frontier lab community
• Experience in fast-growing startups where you've helped build sales processes from scratch

Why This Role Is Special:

You're not selling commodity softwareyou're enabling the teams building AGI, autonomous vehicles, humanoid robots, and AI applications we can't even imagine yet. Every deal you close helps unlock new capabilities that could change the world. You'll work with the smartest people in AI, solve problems that have never been solved before, and build relationships with companies defining the future of technology.

About HumanSignal:

At HumanSignal, we're building the infrastructure for the next generation of AI. Our Label Studio platform powers data operations for leading organizations worldwide, while our Data Creation Laboratories manufacture the purpose-built datasets that breakthrough AI applications require.

We believe the next frontiers in AI won't be unlocked by scraping what's left on the webthey'll be built on human-created data that captures the complexity of how systems need to see, hear, reason, and react. Through controlled environments and operational excellence, we're enabling researchers and enterprises to innovate without being constrained by data availability.

We work with frontier AI labs, Fortune 500 enterprises, and government agencies who are pushing the boundaries of what's possible with AI. Join us in building the data that will build the future.

We are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity, or Veteran status. At HumanSignal we pay based on regional compensation market rate ranges across the globe. We are hiring for this role across North and South America as well as Europe. The base cash compensation range is $120,000 to $200,000 USD plus commission. These ranges are provided by market data and are in good faith. The final offer details are determined by several factors including candidate experience, expertise, as well as applicable industry knowledge and may vary from the pay ranges listed above.

Position Overview:

The Managing Editor applies the Lookout Local journalism model. The ideal candidate will demonstrate well-experienced news judgment, excellent story ideation and line editing skills and most of all be committed to creating a great seven-day-a-week news report.

At Lookout Local, our revival of local journalism starts by producing excellence every day, throughout the day, serving readers’ evolving needs with a wide range of meaningful and local/personal journalism, responsive to our diverse communities’ changing needs. The managing editor must be comfortable and enthusiastic about the wide range of content we will deliver, from investigative and accountability work, to best-in-class beat stories, breaking news and service journalism that answers readers’ questions.

As illustrated by a 2024 Pulitzer win, Lookout Local newsrooms focus on impactful stories and while being a primary news source, keeps our readers briefly updated on step-process governmental proceedings and other actions. We are high on explanatory, connect-the-dots reporting and pointed knowing writing. Whether in 500 or 2,500 words, we tell the readers what we know, well sourced and well told. We fit the formats to the content, using Q&As and Ask Lookouts, and other emerging formats – including video – in addition to narrative journalism.

We need a Managing Editor who is an experienced story editor who has led teams of journalists. The ideal candidate brings deep knowledge of the Eugene-Springfield area, Oregon and/or the Pacific Northwest.

Responsibilities:

Editorial Direction:

• Working with the Executive Editor, the Managing Editor will help direct the daily newsroom, working with correspondents in planning, reporting, sourcing and first-line editing.
• The managing editor will ensure we are producing high-quality, trustworthy, non-partisan stories and community information, working with Lookout colleagues on multiple evolving products to distribute that content.

Community Engagement:

• Help lead Lookout’s overall community engagement work, working with both correspondents and the wider Lookout team.
• Look for ways, in digital and in person, to gain reader insights and feedback.
• Represent Lookout Eugene-Springfield at community events, strengthening its role as a trusted local institution.

Maintain and Strengthen Standards:

• Ensure content meets the highest journalistic standards of fairness, accuracy, and clarity, delivered with trustworthiness and lack of partisanship.

Innovation and Growth:

• Apply the full toolbox of modern digital creation and distribution tools, working closely with colleagues especially in audience analysis.

Qualifications:

You should have at least seven years of journalism experience, and at least three as a newsroom manager. The position is on-site, in our collaborative office in downtown Eugene.

• Rock-solid journalism judgment, intuition and taste.
• Demonstrated experience, with references to match, on story editing, news publication and deadline experience as well as proven ability to edit with painstaking clarity, providing readers with the context they need.
• Adept at using Newspack or modern content management systems and tools.
• Desire to work in an entrepreneurial, fast-growth startup environment, embracing the agility and flexibility required to thrive within a new business.
• Experience and comfort with the pace of digital-first journalism, and the digital technologies that power it.
• Ability to engage diverse local communities in Lookout’s work.
• Ability to think through visuals that will aid storytelling and work with colleagues to activate them.
• Demonstrated adaptability, especially with new topical coverage areas and communities.
• Comfort learning new technology and experience working in content management systems, producing, editing and dressing stories with related media (photos, videos, etc).
• Comfort with the format of Lookout’s correspondent-focused model, and the personality it brings to the work.
• Plusses: Bilingual abilities, data, and audio/video.

The Managing Editor position is a full-time Lookout Local employee. We offer competitive employee benefits.

Application Process: Please send your resume and cover letter to and put Eugene, Managing Editor in the subject line.

Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service.

Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results

Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs

Plan and lead the execution of class and in-store events in accordance with Company programs

Lead the omnichannel processes

Manage and execute shrink and safety programs

Assist with cash reconciliation and bank deposits

Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed

Assist with the onboarding of new Team Members

Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development

Serve as Manager on Duty (MOD)

Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others

Acknowledge customers, help locate the product and provide solutions

Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget

Manage and execute the shrink and safety programs

Cross train in Custom Framing selling and production

In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager

Other duties as assigned

Preferred Knowledge/Skills/Abilities

Preferred Type of experience the job requires:

Retail management experience preferred

Physical Requirements

Work Environment

Ability to remain standing for long periods of time

Ability to move throughout the store

Regular bending, lifting, carrying, reaching, and stretching

Lifting heavy boxes and accessing high shelves by ladder or similar equipment

If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings

At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and and . The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.

Position Title: LTSS Service Care Manager

Work Location: Polk County, FL; Central Tampa (focus zip codes: 33607, 33614, 33617)

Assignment Duration: 3 Months

Work Schedule: 8:00 AM - 5:00 PM, Monday-Friday

Work Arrangement: Remote (Field-Based with 80% Travel)

Managing a case load for healthcare members with long term care needs.

Geriatric long term care.

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  Managing a case load for healthcare members with long term care needs.

  
  
  
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  Member assessments and notes.

  
  
  
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  Complete assessments with members, caregivers, or providers to obtain information regarding client status, support system, and need for services for care plan development.

  
  
  
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  Monitor delivery of services and follow-up with members, caregivers, or providers through in person visits and telephonic contact.

  
  
  
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  Authorize and coordinate referral for services.

  
  
  
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  Ensure provider services are delivered without gaps and identify functional deficiencies in plans of care.

  
  
  
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  Assist in coordinating the development of informal or voluntary services to integrate into the member care plan.

  
  
  
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  Collaborate with discharge planners, physicians, and other parties to ensure appropriate discharge plan, care plan, and coordination of acute care and long-term care services.

  
  
  
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  Assist member with filing and resolving complaints and appeals.

  
  
  

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  Requires a Bachelor's degree and 2 - 4 years of related experience (degree within Healthcare such as Psychology, Sociology, etc.).

  
  
  
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  Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.

  
  
  
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  Valid driver's license required.

  
  
  
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  2+ years of Care Management experience (field experience is a must).

  
  
  
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  Caseloads of 50, 60, 70 members - bonus if it is geriatric.

  
  
  
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  Long Term Care Medicaid experience.

  
  
  
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  Medicaid / Medicare experience.

  
  
  
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  Need to see experience being able to manage high case load.

  
  
  
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  Fast paced environment regarding new processes and programs.

  
  
  
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  Comfortable connecting with IT or traveling to office/IT space if equipment fails.

  
  
  
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  All documentation must be completed within system within 24 hours.

  
  
  
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  Experience with electronic medical health records.

  
  
  
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  Home Health Experience.

  
  
  

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  Nice to haves: Discharge Planning; Working with TruCare software.

  
  
  
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  Disqualifiers: Not having field experience; Not having previous experience with high caseloads.

  
  
  
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  Performance indicator: Bilingual preferred when applicable.
  
  

  
  
  Candidate Requirements
  
  Education/Certification
  Required: Requires a Bachelor's degree and 2 - 4 years of related experience. (Bachelors Degree should be within the realm of Healthcare) - Psychology, Sociology, etc.
  
  Field experience would need to be long term to have the team consider someone that does not have a degree within the space they are looking for.
  Preferred: n/a
  
  Licensure
  Required: Valid driver's license
  Preferred: n/a
  
  
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  • Years of experience required
    
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  • Best vs. average
    
  • Performance indicators
    
  
  
  Must haves:
  
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  • 2+ years of Care Management experience (field experience is a must)
    
  • Caseloads of 50,60,70 members - bonus if it is geriatric
    
  • Long Term Care Medicaid experience
    
  • Medicaid / Medicare experience
    
  • Need to see experience being able to manage high case load
    
  • Fast paced environment regarding new processes and programs
    
  • They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
    
  • All documentation must be within system within 24 hours of completion
    
  • Experience with electronic medical health records
    
  • Home Health Experience
    
  
  
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  2. Discharge Planning
     
  3. Working with TruCare which is the software the team uses
     
  
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  • Not having field experience
    
  • Not having previous experience with high caseloads
    
  
  
  Performance indicators: Bilingual always preferred - req will indicate if Bilingual is required via the notes section
  
  
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  • Top 3 must-have hard skills
    
  • Level of experience with each
    
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  2 years of field case management
  
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  Technology Savy
  
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  Must be able to look at calendar and manage time - ensuring enough time for documentation
  
  

This role serves as the dedicated front-of-house presence and first impression for an outstanding Financial Services firm. You will be the primary point of contact for visitors and incoming calls, welcoming guests, including executives, board members, and investors, with a warm, polished, and highly professional demeanor. This individual will manage a steady flow of phone communication, oversee visitor registration and building security protocols, and ensure the reception area remains immaculate and always inviting. The ideal candidate is poised, proactive, and comfortable working independently at the front desk while collaborating closely with internal teams to ensure a seamless and welcoming office experience.

Responsibilities

• Manage conference room calendars and meeting logistics.
• Prepare rooms for meetings, including setup, breakdown, technology checks, and coffee service.
• Coordinate catering for quarterly Board meetings and recurring monthly investor meetings.
• Partner with Executive Assistants and internal teams on high-profile meetings and roundtables.
• Support internal events and occasional firm-hosted gatherings.
• Order and manage office, kitchen, snack, and coffee supplies.
• Maintain café and shared spaces, including light machine cleaning and vendor coordination.
• Liaise with building management and vendors for facilities or maintenance needs.
• Track office-related expenses and support administrative processes.
• Assist with projects during quieter periods (data entry, light event support, general office organization).
• Assist with the coordination of the upcoming office move.
• Receive, sort, and distribute mail, packages, and deliveries.
• Provide administrative assistance, including document preparation, filing, and proofreading.
• Offer interim support to Executive Assistants and Operations teams as needed.
• Support Investor Relations or leadership teams with meeting logistics when required.
• Pitch in proactively to support a collaborative, team-oriented office culture.
• Provide hands-on support for an upcoming office move.
• Assist with organizing the new space, managing supplies, and establishing office processes.
• Support the team during a period of coverage stretch due to maternity leave.
• Help stabilize front-of-house operations during internal transitions.

Ideal Experience

• Bachelor’s degree is strongly preferred.
• 2–5+ years of experience in reception, concierge, hospitality, office coordination, or administrative support preferred.
• Experience in private equity, financial services, professional services, or luxury hospitality strongly preferred.
• Polished, professional presence with a strong customer service mindset and warm, welcoming demeanor.
• Excellent organizational, communication, and multitasking skills; comfortable managing priorities independently.
• High level of discretion, professionalism, and attention to detail.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Reliable, service-oriented, and takes pride in maintaining a polished office environment.
• Comfortable working with minimal supervision and brings a “no task too big or too small” attitude.
• Proven record of a long-term, stable role.

#117963

The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.

Project Manager

Location: Tampa, FL (On-site with field work)

Type: Full-Time, Permanent

Salary: $80,000-90,000 (Plus $3k quarterly bonus based on performance)

Are you an organized, people-focused project leader who loves seeing projects come to life in the real world? Do you enjoy coordinating teams, juggling timelines, and making sure everything comes together seamlessly—whether it’s for a stadium, retail space, or a large commercial environment?

My client is seeking a Project Manager who will play a key role in delivering large-format graphics, signage, and branding installations across major venues and environments. You will collaborate with internal teams, field crews, and third-party partners to ensure every project is completed safely, accurately, and on schedule.

If you thrive on variety, problem‑solving, and working closely with both office and field teams, this role will feel like a perfect fit.

What You’ll Do

Manage Projects from Kickoff Through Installation

• Plan and coordinate all phases of signage and graphics projects, ensuring timelines, budgets, and scope remain aligned.
• Partner with Production, Sales, and Engineering to prepare deliverables before installation.
• Proactively identify risks and develop solutions.

Collaborate Across Teams

• Maintain consistent communication with stakeholders to ensure alignment.
• Work closely with installation teams (internal and subcontracted) to support project execution.
• Coordinate site surveys, documentation, logistics, and installation planning.

Support Field Operations

• Ensure installation crews have accurate plans, access details, and materials.
• Manage scheduling, equipment needs, and on-site issue escalation.
• Uphold quality standards and ensure finished work matches the intended design.

Champion Safety, Quality, and Process Improvements

• Promote safe work practices across all field operations.
• Maintain accurate project documentation and support project closeout.
• Identify opportunities to enhance workflows and delivery processes.

Who You Are

You enjoy being the communication hub and keeping all moving parts organized. You are resourceful, adaptable, and confident managing multiple projects simultaneously.

You bring:

• Five or more years of experience in signage, large-format graphics, construction, installation coordination, or similar project environments.
• Strong communication and collaboration skills with both field and office teams.
• Ability to read installation drawings, schedules, and technical documentation.
• Experience managing project logistics, timelines, and vendor coordination.
• Technical understanding of graphics materials, substrates, and installation practices.
• Bilingual English/Spanish is a strong plus.

Additional Details

• Valid driver’s license required.
• Ability to lift up to 50 lbs and occasionally work at heights.
• Includes both office and on-site field work; travel may be required.

What the Client Is Looking For

Based on my meeting with the hiring team, they are looking for someone who is:

• Organized, proactive, and effective at navigating fast-moving projects.
• A strong communicator who can work across departments and with clients.
• Comfortable being hands-on and present during installations.
• Aligned with core values: kindness, responsibility, customer focus, results, and enjoying the work.

The Manager, Service provides the vision, direction and support to ensure customer satisfaction while maintaining company profitability through defined empowerment and supervision of the Service Department and its team members. Ensure a safe working environment through partnership with General Manager and Director, Environmental Health & Safety to report such issues. Ensures all Briggs Industrial Solutions standards are adhered to and executed consistent with company direction.

Principal Responsibilities And Duties:

• Manage the strategic direction of the branch Service Department, while providing leadership to all branch Service Team Members, to include the service department financial performance (P&L), training, safety, department processes, customer services & pricing, vendor products/systems and equipment awareness
• Lead safety meetings, ensure near miss reporting policy compliance and partner with the Safety Department to investigate safety incidents
• Coach and develop direct reports on employee relation issues, to manage customer orders and repairs, ensure proper job openings, quote completion, job changes, closing and invoicing
• Motivate the Service Department to perform at a high level and ensure accountability of them to include quality and efficiency
• Monitor & manage the selection, hiring, development, training and new hire procedures
• Manage the communication and relationships with customers by building trust and ensuring customer satisfaction through regular customer visits with an added focus on top 10 service accounts
• Practice positive customer conflict resolution strategies to mutually benefit the Company & Customer
• Serve as liaison between the Company, its customers, and manufacturers, in problem resolution while maintaining profitability
• Manage and maintain a fleet of road service and delivery vehicles for maximum performance and controlled expense
• Represent the Service Department's brand and gain additional Service revenue through support of Account Managers
• Provide fleet management support by managing expenses for external customers and the Company to ensure maximum profitability
• Manage department needs associated with maintaining supplies, uniforms, tooling needs, building maintenance, and equipment, within budgeted guidelines and as demands are presented
• Performs other duties as assigned

Minimum Qualifications:

• Knowledge of business and management principles
• Ability to develop direct reports through coaching and reinforcement (Hard Skills/Soft Skills)
• Mechanical aptitude and technical knowledge preferred
• Excellent verbal and written communication skills are required for this position
• Excellent intrapersonal, customer service, math, reading comprehension and problem solving skills
• Proficient with Microsoft Outlook, PowerPoint, Excel, and Word

Previous Experience/Education:

• Bachelor's Degree or equivalent experience preferred
• High School Diploma or G.E.D. required
• 2+ years working experience in forklift repair or related industry preferred
• Management or supervisory experience preferred

Physical Requirements:

• Standing, walking, lifting, twisting and bending on a frequent basis
• Ability to lift up to 40 pounds

Geotab is a global leader in IoT and connected transportation and certified \"Great Place to Work.\" We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes.

Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram. Join our talent network to learn more about job opportunities and company news.

As a Segment Campaign Manager your key area of responsibility will be developing and executing end-to-end segment marketing strategies to drive customer acquisition, expansion, and retention. This includes collaborating with cross-functional teams to bring strategies to market, optimizing lead flow into the pipeline, analyzing campaign performance for ROI, managing various marketing program executions, delivering targeted ABM and Always On initiatives, and becoming a segment expert to inform messaging. You will need to work closely with segment marketing, product marketing, channel marketing, business development, digital and creative teams, Marketing Automation, Revenue Operations, and Sales teams, as well as external agencies and vendors. To be successful in this role you will be a creative and analytical marketing professional with strong collaboration and project management skills. In addition, the successful candidate will have proven analytical and budget management abilities to optimize campaign performance and ROI. Expertise in full-funnel marketing, lead nurturing, and pipeline management, coupled with a passion for understanding market segments and delivering measurable results, is essential.

Develop and manage the end-to-end segment campaign marketing strategy, including campaign planning workbooks and strategic annual campaign plans, to drive new customer acquisition, account expansion, and customer retention. Partner with segment marketing, product marketing, channel marketing, and business development to ensure alignment of campaign strategies with overall segment business goals. Collaborate with Marketing Automation, Revenue Operations, and Sales teams to develop dynamic nurturing campaigns, optimize marketing qualification methodology for lead pass-through, and manage the lead pipeline from MAL to closed-won/lost. Forecast, monitor, and analyze campaign metrics against KPAs to inform future campaign plans, optimize budget allocation, and deliver marketing ROI analysis and performance tracking. Champion continuous improvement by actively developing skills and identifying opportunities to enhance campaign processes and tools, including the evaluation and adoption of new marketing technologies. Lead and guide agencies, vendors, and internal departments in the execution of advertising, full-funnel content, social media, success stories, sponsorships, events, webinars, podcasts, and channel/partner programs to achieve segment campaign objectives. Collaborate with content, creative, digital, and sales teams to deliver Account-Based Marketing (ABM) and Always On programs aligned with campaign plans. Maintain Ideal Customer Profiles (ICPs) and continuously develop buyer personas to inform campaign/content strategy at the segment and targeted account level. Establish subject matter expertise in the assigned segment, leveraging competitive/market analysis to create differentiated campaigns and messaging that highlight Geotab's unique value proposition and attract ideal leads. Support Geotab's annual customer and partner conference \"Connect\" with segment campaign plans and programs.

5-8 years of experience in B2B Saas marketing campaign strategy development and execution with measurable outcomes and data-driven analytical approach to decision-making. Previous experience in the Commercial Transportation Field Services segment including Consumer Services, Speciality Trade Contractors, Property Maintenance, Professional & Environmental Services, Healthcare & Pharmaceutical, Media & Entertainment, Hospitality & Leisure, Finance, Insurance & Real Estate or comparable sub-segments is highly preferred. Previous industry experience in telematics, connected transportation solutions, B2B IT or software industry marketing, or comparable experience is a strong asset. Exceptional verbal and written communication skills, with the ability to effectively lead, influence, and collaborate across all organizational levels. Strategic, data-driven, and results-oriented mindset with a focus on achieving objectives. Strong ability to stay current with emerging technologies and technical aptitude, including proficiency in CRM systems (e.g., Salesforce), marketing automation platforms (e.g., Salesforce Marketing Cloud), workflow tools (e.g. Jira), Google Suite, and AI tools (e.g., Gemini, ChatGPT) for campaign planning, content creation and data analysis. Proficient in account-based marketing (ABM) and persona targeting high value prospects with ABM platforms such as 6sense, Demandbase or Zoominfo is preferred. Excellent interpersonal skills, including diplomacy, negotiation, conflict resolution, and relationship management. Adaptability and resilience to thrive in a fast-paced environment with evolving priorities and deadlines. Proactive and resourceful with a willingness to take initiative, propose innovative ideas, and adapt to change within a dynamic, flat organizational structure. Strong project management skills, including the ability to identify needs, develop solutions, and manage projects from inception to completion. Collaborative team player with the ability to engage effectively with stakeholders at all levels.

If you got this far, we hope you're feeling excited about this role! Even if you don't feel you meet every single requirement, we still encourage you to apply. Please note: Geotab does not accept agency resumes and is not responsible for any fees related to unsolicited resumes. Please do not forward resumes to Geotab employees.

Flex working arrangements Home office reimbursement program Baby bonus & parental leave top up program Online learning and networking opportunities Electric vehicle purchase incentive program Competitive medical and dental benefits Retirement savings program

*The above are offered to full-time permanent employees only

At Geotab, we have adopted a flexible hybrid working model in that we have systems, functions, programs and policies in place to support both in-person and virtual work. However, you are welcomed and encouraged to come into our beautiful, safe, clean offices as often as you like. When working from home, you are required to have a reliable internet connection with at least 50mb DL/10mb UL. Virtual work is supported with cloud-based applications, collaboration tools and asynchronous working. The health and safety of employees are a top priority. We encourage work-life balance and keep the Geotab culture going strong with online social events, chat rooms and gatherings. Join us and help reshape the future of technology!

Geotab verifies candidates' eligibility to work in the United States through E-Verify, an internet-based system operated by U.S. Citizen and Immigration Services. We are committed to accommodating people with disabilities during the recruitment and assessment processes and when people are hired. We will ensure the accessibility needs of employees with disabilities are taken into account as part of performance management, career development, training and redeployment processes. If you require accommodation at any stage of the application process or want more information about our diversity and inclusion as well as accommodation policies and practices, please contact us at . Geotab provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Geotab complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Geotab expressly prohibits any form of workplace harassment or discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Geotab's employees to perform their job duties may result in discipline up to and including discharge. If you would like more information about our EEO program or wish to file a complaint, please contact our EEO officer, Klaus Boeckers at . For more details, view a copy of the EEOC's Know Your Rights poster. By submitting a job application to Geotab Inc. or its affiliates and subsidiaries (collectively, \"Geotab\"), you acknowledge Geotab's collection, use and disclosure of your personal data in accordance with our Privacy Policy. Click here to learn more about what happens with your personal data.