Trilliant Jobs in Usa

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Position Overview: The Director of Co‑Manufacturing is a senior leadership role responsible for defining and executing the company’s co‑manufacturing strategy across a growing network of external manufacturing partners. This role owns the end‑to‑end governance, performance, and scalability of the co‑manufacturing network, ensuring alignment with enterprise growth objectives, brand standards, food safety requirements, and financial targets. This role is directly accountable for enabling revenue growth, protecting EBITDA, and de-risking supply through the scalable expansion and performance management of the co-manufacturing network.

The Director serves as the executive owner of all co‑manufacturing relationships, providing strategic direction, operational oversight, and cross‑functional leadership to ensure reliable supply, optimized cost structures, and continuous improvement across the network. This role partners closely with Supply Chain, Quality, Procurement, Finance, Commercial, and Executive Leadership to enable long‑term growth and capacity flexibility

Responsibilities:

Co‑Manufacturing Strategy & Network Leadership

• Define and lead the enterprise co‑manufacturing strategy, including network design, capacity planning, and long‑term partner roadmap aligned to business growth and portfolio expansion.
• Establish a scalable operating model for co‑manufacturing that supports multiple product categories, technologies, and geographic regions.
• Evaluate make‑buy decisions, capacity investments, and external manufacturing risks to support executive‑level planning and decision‑making.
• Lead the identification, qualification, and strategic selection of new co-manufacturing partners.
• Establish a clear co-manufacturing operating model, including decision rights, governance cadence, escalation paths, performance management routines, and cross-functional ways of working with Quality, Planning, Procurement and Commercial.

Partner Governance & Executive Relationships

• Own executive‑level relationships with all co‑manufacturing partners, setting expectations for performance, accountability, and continuous improvement.
• Provide strategic oversight of commercial agreements, contracts, and compliance to ensure alignment with operational, financial, and regulatory requirements.
• Lead partner performance governance, including formal business reviews, escalation management, and corrective action planning.
• Serve as the primary executive escalation point for supply, quality, cost, or compliance issues within the co‑manufacturing network.

Performance, Planning & Financial Accountability

• Establish and oversee standardized KPIs and performance management frameworks across all co‑manufacturing partners, including:
• On‑Time In‑Full (OTIF)
• Schedule Attainment
• Yield / Production Loss
• Cost, throughput, and service performance
• Drive working capital optimization, cost of goods improvement, and productivity initiatives across the network.
• Own the co-manufacturing cost agenda, driving measurable improvements in COGS, tolling costs, conversion efficiency, and working capital tied to external manufacturing.
• Partner with Finance and Supply Chain to ensure accurate forecasting, capacity commitments, and financial transparency.
• Leverage ERP, planning, and analytics systems to provide enterprise‑level visibility into co‑manufacturing performance and risks.

Quality, Compliance & Risk Management

• Provide executive oversight of food safety, quality systems, and regulatory compliance across all co‑manufacturing partners.
• Ensure robust audit, qualification, and monitoring programs are in place and consistently executed.
• Lead risk identification and mitigation strategies related to supply continuity, quality, capacity, and regulatory exposure.
• Champion a culture of quality, safety, and continuous improvement across internal teams and external partners.

Organizational Leadership & Capability Building

• Build, lead, and develop the Co‑Manufacturing team, including managers, analysts, and functional support roles as the network scales.
• Establish clear roles, processes, and governance models to support effective cross‑functional collaboration.
• Drive talent development, succession planning, and organizational capability aligned with long‑term business needs.
• Act as a visible leader within Operations and Supply Chain, influencing enterprise priorities and ways of working.

Qualifications:

• Bachelor’s degree in Supply Chain, Operations, Food Science, Engineering, or a related field; advanced degree preferred.
• 10+ years of progressive experience in manufacturing, co‑manufacturing, supply chain, or operations leadership within the food & beverage industry.
• Demonstrated experience leading external manufacturing networks at scale, including strategy, governance, and financial performance.
• Deep knowledge of food safety, quality systems, and regulatory requirements (e.g., SQF, GFSI, HACCP).
• Proven ability to lead teams, influence executive stakeholders, and drive change across complex, cross‑functional environments.
• Strong commercial, analytical, and negotiation skills with experience managing large external partner portfolios.
• Willingness to travel 24-40% to support partner engagement and oversight.
• Experience supporting high-growth, multi-brand portfolios in a PE-backed or highly performance driven environment, preferred.
• Demonstrated experience building business cases for make/buy decisions, network expansion, and capital trade-offs.

Hours, Location and Pay:

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works at our Little Chute, WI manufacturing facility.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

Why Join Us:

You’ll play a vital role in scaling our operations while maintaining product quality and customer satisfaction. This is a high-impact position for someone who thrives in a dynamic, fast-growing environment and enjoys working with both internal teams and external partners.

About the Job:

The Applied Analytics Analyst serves as the technical anchor of the Strategic Resource Group. This role is responsible for translating complex business and market questions into structured, executable data outputs using Trilliant Health’s proprietary claims, provider directory, and price transparency datasets.

The Applied Analytics Analyst owns feasibility validation, analytical methodology design, and data integrity across research initiatives and pre-sales support. This individual combines strong technical proficiency with healthcare domain expertise and plays a critical role in standardizing how recurring strategic questions are answered across the organization.

You are our ideal candidate if you:

• Design and execute complex SQL queries and data builds from Trilliant’s data warehouse
• Capture and maintain documentation outlining how and why analytical frameworks are applied to support consistency and institutional knowledge retention
• Validate data integrity and identify gaps, missingness, structural limitations, or edge cases
• Own technical feasibility assessments for research and pre-sales opportunities
• Develop repeatable analytical frameworks for common strategic use cases
• Support research initiatives through structured dataset construction and methodological validation
• Create reusable datasets, templates, and documentation to reduce institutional knowledge concentration
• Maintain high standards of quality control and analytical rigor across all deliverables
• Interface effectively with Sales, SRG, Research, Product, and Data Engineering teams
• Respond to ambiguity with structured problem solving and professional judgment

Technical Skills:

• Advanced proficiency in SQL and experience querying large data warehouses
• Experience working in Databricks or similar environments preferred
• Strong proficiency in Excel and PowerPoint
• Familiarity with Tableau or other BI tools
• Experience working with complex healthcare claims datasets required

Other Skills:

• Strong analytical and critical thinking skills
• Ability to synthesize large datasets into structured outputs
• Excellent documentation and organizational skills
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• High attention to detail and commitment to data quality

Position Location:

This position is onsite in Brentwood, TN

*We are unable to provide visa sponsorships for this role.

About Trilliant Health:

Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.

As a Research Intern on the Research & Thought Leadership team at Trilliant Health you will have a unique opportunity to contribute to and support internal and partner-facing research projects and content initiatives. Your main focus will be supporting the team in the development and execution of Trilliant Health’s annual Trends Shaping the Health Economy Report by focusing on the following:

• Literature reviews
• Data analysis
• Secondary data collection
• Data visualization and figure formatting
• Other projects as needed

You are our ideal candidate if you:

• Are a highly organized, motivated self-starter who is passionate about healthcare
• Enjoy working in a fast-paced environment
• Are a problem solver – if you don't have the answer, you take the initiative to figure it out
• Are an avid learner seeking to develop more knowledge about healthcare trends and how to disseminate insights to executive audiences across the industry

Requirements:

• Demonstrated qualitative and quantitative research skills
• Solid communication, writing and presentation skills; commitment to quality and creativity
• Ability to synthesize and summarize large amounts of information
• Strong Proficiency in Microsoft Excel, PowerPoint and Word
• Ability to interact professionally with executive-level individuals
• Ability to develop and implement new programs and projects
• Baseline understanding of U.S. healthcare financing
• Relevant experience in health services research, health business research, graduate health research or health policy research
• Relevant experience in health policy, public health administration, public health/policy, health economics/business, etc.

Position Location:

This position is onsite in Brentwood, TN

*We are unable to provide visa sponsorships for this role.

About Trilliant Health:

Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.

About the Job:

The Solutions Architect serves as the technical anchor of the Strategic Resource Group. This role is responsible for translating complex business and market questions into structured, executable data outputs using Trilliant Health’s proprietary claims, provider directory, and price transparency datasets.

The Solutions Architect owns feasibility validation, analytical methodology design, and data integrity across research initiatives and pre-sales support. This individual combines strong technical proficiency with healthcare domain expertise and plays a critical role in standardizing how recurring strategic questions are answered across the organization.

You are our ideal candidate if you:

• Design and execute complex SQL queries and data builds from Trilliant’s data warehouse
• Capture and maintain documentation outlining how and why analytical frameworks are applied to support consistency and institutional knowledge retention
• Validate data integrity and identify gaps, missingness, structural limitations, or edge cases
• Own technical feasibility assessments for research and pre-sales opportunities
• Develop repeatable analytical frameworks for common strategic use cases
• Support research initiatives through structured dataset construction and methodological validation
• Create reusable datasets, templates, and documentation to reduce institutional knowledge concentration
• Maintain high standards of quality control and analytical rigor across all deliverables
• Interface effectively with Sales, SRG, Research, Product, and Data Engineering teams
• Respond to ambiguity with structured problem solving and professional judgment

Technical Skills:

• Advanced proficiency in SQL and experience querying large data warehouses
• Experience working in Databricks or similar environments preferred
• Strong proficiency in Excel and PowerPoint
• Familiarity with Tableau or other BI tools
• Experience working with complex healthcare claims datasets required

Other Skills:

• Strong analytical and critical thinking skills
• Ability to synthesize large datasets into structured outputs
• Excellent documentation and organizational skills
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• High attention to detail and commitment to data quality

Position Location:

This position is onsite in Brentwood, TN

*We are unable to provide visa sponsorships for this role.

About Trilliant Health:

Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.

Job Description:

We are seeking an experienced and results‑driven Inside Sales Leader to build, lead, and scale our inside‑sales function. This role is accountable for revenue generation, sales pipeline development, and lead conversion, working closely with Marketing, Field Sales, and Operations to ensure a predictable and high‑quality sales funnel.

The Inside Sales Leader will manage internal sales resources as well as external lead‑generation partners, ensuring alignment to revenue goals, target markets, and customer acquisition strategies. This is a hands‑on leadership role that blends strategy, execution, and team development.

Position Responsibilities:

Sales Strategy & Revenue Generation

• Own inside‑sales revenue targets and drive consistent achievement of pipeline and bookings goals.
• Develop and execute inside‑sales strategies that support company growth objectives across residential and commercial customer segments.
• Establish clear performance metrics for pipeline creation, conversion rates, and deal velocity.

Pipeline Development & Demand Generation

• Partner closely with Marketing to define lead qualification criteria, handoff processes, and funnel stages.
• Translate marketing campaigns and programs into actionable sales motions that drive measurable pipeline growth.
• Continuously evaluate pipeline health, forecast accuracy, and conversion performance, recommending adjustments as needed.

External Lead‑Generation Management

• Manage relationships with external lead‑generation firms, including scope definition, performance expectations, and ROI measurement.
• Ensure external partners are aligned to target customer profiles, messaging, and compliance requirements.
• Monitor lead quality, follow‑up effectiveness, and conversion outcomes, taking corrective action when necessary.

Sales Leadership & Team Enablement

• Establish sales processes, playbooks, and best practices to ensure consistency and scalability.
• Foster a performance‑driven culture focused on accountability, collaboration, and continuous improvement.

Cross‑Functional Collaboration

• Work closely with Regional Sales to align on territory coverage, deal ownership, and handoff processes.
• Collaborate with Operations and Customer Service to ensure a seamless customer experience from initial engagement through onboarding.
• Provide feedback to Marketing and Product teams based on customer insights and sales outcomes.

Reporting, Forecasting & Tools

• Own pipeline reporting, forecasting, and CRM data integrity.
• Analyze sales performance data to identify trends, risks, and opportunities.
• Recommend improvements to sales tools, systems, and processes to enhance productivity and effectiveness.

Position Requirement:

• 8+ years of progressive experience in inside sales or sales leadership, with demonstrated success driving revenue growth.
• Proven experience managing external lead‑generation vendors and optimizing lead‑to‑revenue conversion.
• Strong understanding of B2B sales cycles, pipeline management, and demand‑generation models. Experience partnering with Marketing to align campaigns, messaging, and funnel performance.
• Working knowledge of CRM systems and sales analytics tools.
• Excellent leadership, communication, and stakeholder‑management skills.
• Experience in utility, energy, technology, or infrastructure‑related industries.
• Familiarity with solution‑based or consultative selling models.

Educations/Certifications:

• Bachelor’s degree required; advanced degree a plus.
• Some sales experience required; professional B2B sales experience a plus

Trilliant Values:

PASSIONATE- We find the right solutions for customers and exceed their expectations.

ACCOUNTABLE- We work smart and tackle problems with urgency to get the job done.

CONFIDENT- We look to the future and partner with each other to deliver world-class solutions.

ENERGIZED- We are excited and support the growth and direction of Trilliant.

About the Job:

The Sales Engineering Analyst serves as the technical anchor of the Strategic Resource Group. This role is responsible for translating complex business and market questions into structured, executable data outputs using Trilliant Health’s proprietary claims, provider directory, and price transparency datasets.

The Sales Engineering Analyst owns feasibility validation, analytical methodology design, and data integrity across research initiatives and pre-sales support. This individual combines strong technical proficiency with healthcare domain expertise and plays a critical role in standardizing how recurring strategic questions are answered across the organization.

You are our ideal candidate if you:

• Design and execute complex SQL queries and data builds from Trilliant’s data warehouse
• Capture and maintain documentation outlining how and why analytical frameworks are applied to support consistency and institutional knowledge retention
• Validate data integrity and identify gaps, missingness, structural limitations, or edge cases
• Own technical feasibility assessments for research and pre-sales opportunities
• Develop repeatable analytical frameworks for common strategic use cases
• Support research initiatives through structured dataset construction and methodological validation
• Create reusable datasets, templates, and documentation to reduce institutional knowledge concentration
• Maintain high standards of quality control and analytical rigor across all deliverables
• Interface effectively with Sales, SRG, Research, Product, and Data Engineering teams
• Respond to ambiguity with structured problem solving and professional judgment

Technical Skills:

• Advanced proficiency in SQL and experience querying large data warehouses
• Experience working in Databricks or similar environments preferred
• Strong proficiency in Excel and PowerPoint
• Familiarity with Tableau or other BI tools
• Experience working with complex healthcare claims datasets required

Other Skills:

• Strong analytical and critical thinking skills
• Ability to synthesize large datasets into structured outputs
• Excellent documentation and organizational skills
• Strong written and verbal communication skills
• Ability to work independently with minimal supervision
• High attention to detail and commitment to data quality

Position Location:

This position is onsite in Brentwood, TN

*We are unable to provide visa sponsorships for this role.

About Trilliant Health:

Trilliant Health is a high-growth, healthcare technology company. We are on a mission to be the most trusted advisor, dependable partner and provider of analytic insights to key stakeholders in the health economy enabling them to maximize return on invested capital. We do that by providing education and expertise through thought leadership, evidence-based strategy, and predictive analytics. We are looking to grow our team as we strive to influence positive change in healthcare by disrupting the status quo and promoting improved decision-making.

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffee and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized. We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Position Overview:

Reporting to the Warehouse Manager, this position is responsible for coordinating all aspects of warehouse operations including shipping schedules, loading operations and material handling activities (processing, packaging and storage of supplies, materials, and equipment). This position works out of our Neenah, WI warehouse on a 2-2-3 schedule 5:45pm – 6:00am.

Responsibilities:

Distribution, Transportation & Warehousing:

• Assisting in designing and managing optimal space and storage plan for existing and new warehouse facilities.
• Maintain warehousing and distribution center contacts.
• Participate in innovative warehousing and distribution programs and processes.
• Inbound and outbound transportation management from/to production and distribution facilities.
• Assist in developing a warehouse and distribution center team.
• Coordination of product deployment from internal or 3rd party manufacturing locations to distribution centers in accordance with overall planning strategies
• Work cross-functionally to supply offerings such as factory direct, modular pallets, and customer pickup shipments. Using transportation expenses as a guide, recommend the process for customer returns and sample order shipments.
• Assist with the activities relating to loss/damage claims in partnership with customer service. The specific activities include investigation, timely filing, and collection of the claims.
• Direct and coordinate all aspects of warehouse operations including shipping schedules, loading operations and material handling activities (processing, packaging and storage of supplies, materials, and equipment.
• Prepare schedules for shipping and receiving materials to control the flow of goods and optimize warehouse space.
• Develop, communicate, and monitor work schedules and policies/procedures.
• Oversee the inspection of incoming goods and ensure damaged goods are returned and/or credit is received as appropriate.
• Hires, develops, and reviews warehouse staff.
• Seek out and implement innovative warehousing and distribution programs and processes.
• Provide input and analysis as part of the annual warehouse budgeting process.
• Manages inbound scheduling process with vendors / carriers to control the flow of product into the building while maintaining level-of-service goals.
• Works with Inventory Planning to resolve vendor issues on delivery.
• Ensures receipts are reconciled against purchase orders and proper paperwork is forwarded to Accounts Payable and the inventory planning team.
• Ensures products meet standards for quality and product specifications for all inbound receipts.
• Maintains receiving accuracy in item identification, quantity acknowledged, and putaway activities.
• Ensures timely and accurate replenishment.
• Determines proper staffing levels needed based on work volume and productivity and effectively forecasts needs.
• Ensure service goals are met in all areas of responsibility.
• Works with other managers to plan and allocate resources across the building.
• Ensures BPMs are in place and followed.
• Responsible for data integrity and accurate data management within the ERP and WMS.
• Ensures housekeeping is maintained.
• Pursues initiatives to improve department efficiency leading to lower operating costs, improved quality, and/or improved safety.

Inventory & Production Planning

• Participate in inventory strategy development and execute inventory planning process and analysis.
• Ensure inventory accuracy to include proper age rotation and date code integrity.
• Ensure that systems and procedures are in place and executed to enable full trace of all production in the case of food safety or other product recall. This includes product residing in third party warehouses, contract manufacturers or co-packers.
• Review sales and finished goods inventory data in partnership with sales, operations, or customer service team members to adjust plans as needed to respond effectively to unexpected sales trends and/or inventory balances.
• Facilitate production planning tools and processes and assist scheduler with execution and decision making as needed.
• Participate in sales forecasting process.
• Monitor product age ensuring product freshness. Communicate with Marketing, Sales, and Finance on age issues or concerns.
• Ensure ERP system master data management, integrity, and maintenance for assigned area.

Qualifications:

• 3+ years of hands-on experience in a food industry or related manufacturing facility.
• Track record of successfully selecting, planning, and implementing new 3rd party vendors (warehouse, transportation, etc.) Experience starting up new internal warehousing including design, planning and execution while meeting service, quality, and cost requirements.
• Knowledge of food packaging principles, food industry quality and food safety requirements, and new product scale up dynamics.
• Demonstrated strength in process improvement, SOP documentation and employee training.
• Experience in managing information within an ERP system. ERP implementation experience is preferred.
• Understanding the basics of change management has effectively led large scale changes or process improvements.
• Demonstrated ability to manage multiple priorities, projects, and simultaneous user needs.
• Strong project management skills.
• Attention to detail.
• Good team player able to work well with others and contribute to a positive work environment.
• Strong interpersonal skills. Excellent verbal and written communication skills.
• Demonstrated ability to collaborate well cross-functionally and work well at all levels of the organization.
• Strong analytical skills, troubleshooting and judgment skills.
• Results driven.
• Solid computer skills including Microsoft Office tools (Excel, PowerPoint, Word) and related production and product information systems.
• Desire to work in a fast-paced high growth environment.
• Must be willing to be a hands-on performer and spend significant time both planning and executed processes, analysis and spending time on the plant production and warehouse floor.

Hours, Location and Pay:

We offer a competitive-based pay rate and comprehensive benefits package for full-time employees. This position works at our Neenah, WI warehouse and follows a 2-2-3 schedule 5:45pm to 6:00am.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone. This employee may occasionally have to operate business machines and lift and/move up to 50 pounds.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exist.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

About Us:

Trilliant Food & Nutrition is a leading, vertically integrated manufacturer of premium coffees and powdered beverages, proudly headquartered in Little Chute, Wisconsin. With a legacy rooted in quality, innovation, and service, Trilliant delivers branded and private label solutions across retail, foodservice, and e-commerce channels.

Horseshoe Beverage Company, based in Neenah, WI, is a leading ready-to-drink beverage manufacturer dedicated to delivering an exceptional beverage experience. By combining industry-leading talent, cutting-edge equipment, and a vertically integrated supply chain, we drive innovation and consistently deliver the highest quality products to our customers—first and fast.

Our brand portfolio includes Victor Allen’s®, Dutch Bros® beverages and Nurri™, our better-for-you protein beverage line. We are passionate about beverages – and about building a team that’s just as energized.We invite you to explore opportunities at Trilliant or Horseshoe, to see if your talents and career aspirations may fit with our openings.

Position Overview:

The eCommerce Customer Account Specialist plays a critical role in executing high-volume, transactional order management for Amazon and eCommerce accounts. This position operates in a fast-paced environment with short lead times and frequent order adjustments driven by production constraints.

Success in this role requires strong organizational skills, data accuracy, and the ability to manage ongoing daily/weekly order and operational changes. The position is primarily focused on internal coordination, cross-functional communication, and execution excellence rather than external account development.

The ideal candidate thrives in a structured, detail-oriented environment and is comfortable working within ERP systems, spreadsheets, and customer portals daily.

Responsibilities:

• Manage end-to-end order execution for assigned eCommerce accounts, from purchase order receipt through delivery, within ERP and customer portals.
• Coordinate daily and weekly order activity, including adjustments, cancellations, ship windows, carrier routing, and re-routes to support on-time and in-full performance.
• Manage ongoing order changes and weekly reductions (“cuts”) driven by production constraints, ensuring accurate system updates and internal communication.
• Utilize Microsoft Dynamics AX and customer portals to support order-to-cash processes, inventory visibility, pricing accuracy, and reporting.
• Collaborate cross-functionally with Sales, Supply Chain, Transportation, and IT to resolve operational issues and maintain service levels.
• Lead or participate in cross-functional alignment meetings to drive resolution and clarify ownership.
• Maintain customer-specific documentation, pricing records, reporting, and account instructions with high accuracy.
• Support EDI setup, testing, troubleshooting, and ongoing system maintenance in partnership with IT and third-party providers.
• Investigate and resolve shipment issues, customer complaints, RMAs, and non-conformances in coordination with internal teams.
• Identify and implement process improvements to enhance efficiency and operational visibility.
• Serve as an internal subject matter expert (SME) for assigned accounts and systems.
• Act as backup support for designated team members to ensure continuity of service.
• Adhere to food safety, regulatory, and company policies and procedures.
• Other duties as assigned.

Qualifications:

• High school diploma or GED required; Associate or Bachelor’s degree preferred. Relevant experience in eCommerce, customer operations, or ERP-based order management may be considered in lieu of formal education.
• 3+ years of experience in customer operations, eCommerce order management, supply chain coordination, or high-volume transactional environments. Experience within CPG or manufacturing preferred.
• Strong ERP experience (Microsoft Dynamics AX preferred) with demonstrated ability to manage order-to-cash processes and system accuracy.
• Advanced Excel proficiency required, including pivot tables, lookups, data reconciliation, and reporting.
• Experience working within eCommerce platforms such as Amazon Vendor Central or Shopify preferred.
• Experience supporting EDI processes, troubleshooting, and cross-functional system coordination.
• Demonstrated ability to manage multiple priorities in a fast-paced, short lead-time environment with shifting production constraints.
• Strong cross-functional collaboration skills with the ability to communicate clearly and professionally across Operations, Supply Chain, Sales, and Transportation teams.
• Highly organized, detail-oriented, and comfortable working in repetitive, process-driven tasks with sustained accuracy.
• Strong accountability mindset with the ability to navigate ambiguity and resolve issues independently.
• Adaptable and comfortable learning new systems, tools, and processes.

Hours, Location and Pay:

We offer a competitive base pay rate and comprehensive benefits package for full-time employees. This role works standard business hours Monday - Friday at our Little Chute, WI manufacturing facility.

Physical and Mental Demands:

• While performing the duties of this job, the employee is frequently required to sit, hear, use hands to type data, use a personal computer and telephone.
• Specific vision abilities required in this job include close vision and the ability to adjust focus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Mental demands include multi-tasking, decision making, problem solving, comparing, copying, computing, compiling, analyzing, coordinating, and synthesizing data.
• Potential for exposure to chemicals, heights, loud noises, mechanical equipment, wet environments, and other potential hazards exists.

Safety Statement:

At Trilliant and Horseshoe, safety is every employee’s first responsibility. We expect all employees to adhere to all safety practices, have the moral courage to stop other individuals from performing unsafe acts, and immediately report unsafe conditions.

Disclosures:

• The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
• Responsible for following food safety/regulatory policies and procedures, executing responsibilities as identified in standard operating procedures, and reporting food safety/regulatory concerns to the Production or Quality Manager.
• Trilliant Food & Nutrition and Horseshoe Beverage Company are Drug Free Workplaces. All applicants are subject to a drug screen and background check as a condition of employment.
• Trilliant Food and Nutrition and Horseshoe Beverage participate in the E-Verify process.
• EEO/AA including Vets and Disabled
• If you need a reasonable accommodation for any part of the employment process, please contact us by email at and let us know the nature of your request and your contact information.
• Trilliant Food and Nutrition and Horseshoe Beverage are Equal Opportunity Employers.
• The principles of the OECD and UN have been taken into consideration and used as guidance in our human rights practices and procedures.

Trilliant offers a universal communications platform that is at the convergence of the smart grid, smart city, and global Industrial Internet of Things (IIoT) applications. We bring together multi-technology solutions, global capabilities, and mission-critical communications to deliver future-proof solutions.

We are a device-agnostic, integrated, multi-technology communication platform that provides flexibility to balance technological capabilities with economic needs. Trilliant is committed to best-in-class solutions that empower our customers and their customers to connect to the world of things

We are an equal-opportunity employer offering comprehensive benefits and compensation packages with a selection of insurance programs. We have dynamic and collaborative work environments with some of the brightest employees in the world. We invest in people and provide opportunities for our employees to grow hand in hand with our business.

Job Description:

Trilliant is seeking a Senior Corporate Counsel. This position offers a broad professional scope for the experienced generalist. The ability to work independently is a must but there will also be plenty of opportunities to work directly with more senior inside and outside counsel and, most importantly, with Trilliant's experts in technology, business and product development, finance, and human resources.

Position Responsibilities:

• Lead the drafting, negotiation, and execution of complex, multiyear commercial agreements, including inbound and outbound IP licenses, professional services arrangements, and hardware sales contracts.
• Manage international negotiations, effectively navigating diverse cultural and legal environments and overseeing local counsel outside the U.S.
• Oversee open‐source licensing strategy and compliance across products and services.
• Structure, review, and negotiate procurement agreements with key vendors.
• Direct litigation strategy in partnership with outside counsel, including case assessment, risk management, and overall strategic direction.
• Develop and implement compliance programs, including Foreign Corrupt Practices Act diligence, policy creation, employee training, and internal investigations.
• Advise senior leadership and cross‐functional teams on legal, strategic, and operational matters.
• Support corporate governance activities, including corporate secretarial responsibilities and board‐related documentation.
• Counsel on employment law issues, including hiring, performance management, and workplace policies.
• Maintain corporate insurance policies, manage renewals, and monitor outstanding claims.
• Oversee IP portfolio management, including trademarks, patents, and related filings.
• Apply deep knowledge of global data privacy laws—including GDPR, the UK Data Protection Act, PIPEDA, PDPA (Singapore & Malaysia), and Colombia's Law 1581—to guide compliance and risk mitigation.
• Prepare executive‐level presentations and reports using tools such as Excel and PowerPoint for senior management and the Board of Directors.

Position Requirements:

• Demonstrate sound risk‐taking and risk‐management judgment in fast‐moving business environments.
• Build strong partnerships across the organization by listening, collaborating, and engaging constructively with colleagues.
• Provide practical, business‐focused legal advice grounded in commercial realities rather than legal formalism.
• Quickly learn and navigate new areas of law, technology, and business operations.
• Deliver high‐quality work despite limited time or resources, maintaining focus on outcomes and execution.
• Thrive amid shifting priorities and ambiguity—managing what may appear chaotic to others—while seeking support when appropriate and communicating clearly without "legalese."
• Bring at least five years of legal practice experience, including time in a law firm within one or more of the relevant practice areas, plus at least five years serving as in‐house counsel.
• Possess international experience, ideally involving Canada, Colombia, the UK, Singapore, Malaysia, or India.
• Provide three professional references, including at least two who can speak directly to the candidate's legal expertise.

Education/Certification:

• Juris Doctor (J.D.) or equivalent degree from an ABA‐accredited law school.
• Active admission to the North Carolina Bar, or eligibility for admission through reciprocity with another U.S. jurisdiction.
• A minimum of ten years of legal practice experience.

Trilliant Values:

PASSIONATE- We find the right solutions for customers and exceed their expectations.

ACCOUNTABLE- We work smart and tackle problems with urgency to get the job done.

CONFIDENT- We look to the future and partner with each other to deliver world-class solutions.

ENERGIZED- We are excited and support the growth and direction of Trilliant.