Treadstone Logistics Jobs in Usa

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

This position is responsible for providing logistics assistance to Rite-Hite, Arbon, Independent Distributors and customers to ensure the highest quality and most cost-effective transportation services are delivered. This position supports the Corporate Logistics team in daily operations including freight quoting, freight billing, and other logistics-related functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Perform daily audit of freight charges on all inbound and outbound freight bills from all Rite-Hite shipping locations. This will include calculating and assigning a pro-rated share of gross charges where applicable
• Accurate and timely entry of job specific freight charges into Freight Pro-Rate in our ERP system
• Reconcile discrepancies with carriers and/or internal customers as required.
• Work through the Client Resolution Queue in the freight bill pay and audit portal
• Maintain integrity of related data, including administrative duties to support department effectiveness
• Provide accurate and timely freight quotations as requested through Salesforce
• Assist with various logistics functions such as tracking, tracing, and expediting as well as providing supporting documentation on request
• Other duties may be assigned

PRINCIPAL ACCOUNTABILITIES

• Provide timely and accurate freight quotations to Arbon and Rite-Hite independent representatives
• Manage and maintain the integrity of the Freight Pro-Rate process with the focus on a zero balance at each month end.
• Perform daily audit of freight bills; both inbound and outbound, covering the previous days shipping and receiving activity at all Rite-Hite and vendor/partner facilities.
• Ensure timely and accurate Pro-Rate data entry to meet post shipment invoicing demands.
• Reconcile cost discrepancies with carriers and/or internal departments as appropriate. Perform audit related activities through freight bill pay and audit software daily.

EDUCATION and/or EXPERIENCE

• Certificate from an accredited institution OR 2 years Logistics/Transportation experience.
• Associate's degree or Bachelor's degree is preferred.
• Experience with JD Edwards Enterprise One or similar ERP systems preferred
• Experience operating in MyTranzAct or other freight bill pay and audit systems preferred

Experience with Transportation Management Systems (TMS) preferred

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Director of Reverse Logistics

The Director of Reverse Logistics is responsible for the strategic oversight and operational execution of the company’s reverse supply chain ecosystem including product returns, refurbishment, recycling, and warranty fulfillment. This leader will be a visionary with a track record of enhancing customer experience, optimizing operations, and driving process improvements.

Success in this role requires exceptional leadership, strong communicator who navigate operational challenges – particularly in environments with tenured employees, and cross-functional collaboration expertise to align various departments toward a common goal. The ideal candidate will leverage data analytics, root cause analysis, and continuous improvement strategies to drive results.

Key Responsibilities:

1. Leadership & Strategy

• Define and implement a long-term strategy for reverse logistics operations that aligns with broader business objectives.
• Build, develop, and retain a high-performing team, fostering a culture of accountability, continuous improvement, and adaptability.
• Provide strong leadership in change management, ensuring buy-in from key stakeholders, particularly among tenured employees resistant to process shifts.
• Create clear performance expectations and succession plans for key roles within the department.
• Lead with emotional intelligence, managing difficult conversations and motivating teams to drive operational excellence.

2. Customer Experience & Process Improvement

• Develop customer-centric return and service programs that enhance satisfaction and simplify processes.
• Identify and eliminate pain points in the returns and refurbishment process to improve efficiency and reduce cycle time.
• Monitor and analyze customer feedback and return trends to refine policies and improve product lifecycle management.
• Collaborate with the customer service team to ensure seamless issue resolution and a hassle-free return experience.

3. Operational Excellence & Risk Management

• Establish and monitor KPIs related to return rates, processing times, inventory recovery value, and customer resolution speed.
• Implement root cause analysis (RCA) methodologies to identify the underlying issues driving excessive returns, quality defects, and process inefficiencies.
• Develop cost-reduction strategies to optimize transportation, labor, and inventory management expenses.
• Drive sustainability initiatives, including waste reduction, refurbishing programs, and responsible disposal practices.
• Identify and mitigate supply chain and transportation risks, ensuring business continuity in the face of disruptions.

4. Cross-Functional Collaboration & Communication

• Serve as the key liaison between operations, customer service, and IS to enhance returns and RTV processes.
• Conduct regular cross-functional meetings to track vendor performance, troubleshoot inefficiencies, and improve coordination.
• Ensure alignment between customer service teams and RTV policies to reduce disputes and improve customer satisfaction.
• Provide executive-level reporting on return rates, vendor performance, financial impact, and process improvements.

Additional Responsibilities:

Specific Knowledge, Skills and Abilities:

Process Optimization: Ability to improve RTV workflows, reduce cycle times, and maximize recovery value.

Data-Driven Decision Making: Strong analytical skills with expertise in KPIs, financial reporting, and performance metrics.

Customer Experience Focus: Ability to balance operational efficiencies with customer satisfaction.

Cross-Functional Leadership: Strong communicator capable of aligning multiple departments toward a common goal.

Financial Acumen: Understanding of RTV credits, return impact on P&L, and inventory cost structures.

Compliance & Risk Management: Knowledge of retail regulations, environmental compliance, and return policies.

Vendor & Contract Management: Expertise in RTV agreements, vendor performance tracking, and cost optimization

Preferred Education, Experience and Licenses:

• Bachelor’s degree required in Management, Business, Logistics, or a related field.
• Master’s degree preferred (MBA or Operations/Supply Chain specialization).
• Minimum of 5 years in senior management within reverse logistics, RTV, or supply chain operations.
• Strong experience leading teams and driving process improvements.

Physical Environment/Occupational Risks

• This position will be based out of our Midtown-NY office, with occasional travel required (as needed) to our Burlington-NJ Returns facility.

Logistics Specialist – 17030

Location: Santa Ana, CA

Length of Assignment: 6+ months

Schedule: Fully Onsite

**NO C2C due to client restrictions**

Top Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with SAP, WMS, or ERP systems (preferred).
• Strong understanding of logistics and/or supply chain operations.

Responsibilities:

• Reconcile and balance batch control totals with source documents or computer listings to identify discrepancies, correct errors, and prepare necessary adjustments.
• Audit invoices and support documentation to ensure accuracy and compliance.
• Manage and reconcile vendor payables across multiple departments and accounts, ensuring timely and accurate processing.
• Perform bookkeeping tasks, including data entry and maintaining records related to logistics costs.
• Prepare and analyze weekly and monthly pending reports to track outstanding payments and resolve discrepancies.
• Collaborate with vendors, third-party logistics (3PL) providers, and internal teams to ensure seamless and accurate payment processing.
• Assist in month-end closing activities, including, but not limited to, resolving open general ledger (GL) items and accruals
• Identify and report opportunities for process improvements to enhance efficiency and accuracy.

Background and Skills:

• Bachelor’s degree and 4+ years of relevant work experience
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Experience with SAP, WMS, or ERP systems (preferred).
• 2+ years of experience in accounts payable or a similar role.
• Strong understanding of logistics and/or supply chain operations.
• Excellent organizational, analytical, and time management skills.
• Strong communication abilities, with the capacity to work effectively in a team environment.

It's more than a job

As a Contract Logistics Specialist at Kuehne+Nagel, you will manage end-to-end warehousing operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.

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Under the guidance of the QSHE Supervisor, the Contract Logistics Quality Inspector Team Lead oversees inspection activities to ensure they align with the company's service, quality, and cost objectives. The Quality Inspector Lead is responsible for ensuring Inspectors receive proper training and evaluations according to relevant standard procedures. This role includes managing the scheduling of an adequate number of Inspectors, including coverage for weekend shifts. The Quality Inspector Lead guarantees timely reporting of inspection findings and serves as the primary liaison between Inspectors and leadership. The work schedule is Tuesday through Saturday, from 9:00 pm to 5:30 am.

How you create impact

Essential Duties And Functions

• Oversee daily quality inspection operations, guiding and mentoring inspectors to guarantee that products meet company, customer, and regulatory requirements
• Oversee inspection activities to align with production schedules while ensuring exceptional quality, reliability, and safety standards are consistently upheld
• Identify opportunities to enhance inspection methods and strengthen quality control processes
• Ensure the proper use and maintenance of measurement and testing equipment, such as calipers and gauges
• Be the primary point of contact between the inspectors and operations staff
• Immediately report any interpersonal or staff issues to the QA Supervisor or Manager
• Provide daily direction, training, and oversight to QA Inspectors to ensure production targets are consistently achieved
• Ensure adherence to ISO 9001 and other relevant industry standards while effectively managing quality documentation
• May be required to lift items weighing up to 50 pounds
• Identify and document non-conforming materials, initiate quality Notifications in the designated system, and collaborate with the leadership team to conduct thorough root cause investigations
• Perform or oversee detailed dimensional and visual inspections on complex parts, tools and gauges using various measuring instruments

What we would like you to bring

Knowledge, Skills And Experience

• Minimum Education: High school diploma, equivalent certification, or a technical degree
• Preferred Qualification: At least one year of experience in a leadership or supervisory capacity within a manufacturing or distribution center setting
• Comprehensive expertise in GD&T (Geometric Dimensioning and Tolerances), blueprint interpretation, and precise measurement techniques
• Employees are expected to adhere to procedures introduced through on-the-job training
• Escalating potential situations to higher levels of supervision when necessary
• Identify and rectify errors or inconsistencies encountered during the receipt or completion of paperwork
• Demonstrated capability to prioritize effectively and manage multiple tasks independently with minimal oversight
• The ideal candidate will possess prior experience in warehouse or manufacturing settings
• Computer skills, including proficiency in SAP or comparable quality management systems
• U.S. citizenship is required to comply with International Traffic in Arms Regulations

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer great compensation and medical/dental benefits packages, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment.

At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. Base salary is part of a competitive total rewards package that includes health and welfare benefits, a 401k retirement savings plan, tuition reimbursement, and incentive compensation for eligible roles. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel. Kuehne+Nagel participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Warehouse & Logistics Manager

Operations Department | Miami, FL (On-Site)

About us:

A wholesaler of brand and generic pharmaceuticals to the Veterinary Industry. We provide specialty hospitals and licensed veterinarians across all 50 U.S. states with a comprehensive catalog of brand-name and generic medications, including controlled substances and supply-sensitive products. Our mission is to equip veterinarians with the medications and support they need to deliver high-quality care, helping companion animals stay active and well.

Disclaimer: "We're helping one of our RF-SMART customers find their next Warehouse and Logistics Manager! This is a direct hire opportunity with our customer's company. RF-SMART is providing complimentary recruiting support as part of our commitment to customer success."

Position Summary:

As the Warehouse & Logistics Manager, you will spearhead the operational excellence of our pharmaceutical distribution operations while building and leading a high-performing team of 10+ warehouse associates. You'll partner directly with our Director of Operations to establish accountability systems, optimize our RF-SMART NetSuite ecosystem, and play a pivotal role in our exciting expansion plans including a state-of-the-art new facility setup. This role offers the unique opportunity to elevate warehouse operations in a highly regulated pharmaceutical environment while contributing to our company's transformational impact on pets’ lives.

Core Responsibilities:

• Build comprehensive KPI accountability systems using RF-SMART manager dashboards that drive individual and team performance metrics tied to company goals
• Lead and develop a team of 10+ warehouse associates through coaching, training, and professional development initiatives that foster growth and retention
• Establish operational excellence for a new state-of-the-art distribution facility from the ground up, designing workflows and processes for maximum efficiency
• Drive continuous improvement initiatives by analyzing root causes of operational issues and implementing systematic solutions for long-term resolution
• Optimize technology integration within the RF-SMART NetSuite ecosystem to streamline pick, pack, and ship processes across pharmaceutical supply chain operations
• Ensure regulatory compliance across all warehouse operations in our highly regulated pharmaceutical environment while maintaining quality standards
• Support multi-site expansion planning with potential involvement in West Coast facility development (Nevada region) within 12-24 months
• Collaborate cross-functionally with sales, regulatory compliance, and leadership teams to align warehouse operations with broader business objectives

Must-Have Requirements:

• Proven people leadership experience managing 10+ warehouse or distribution team members with demonstrated ability to build accountability and drive results
• Warehouse/logistics management experience in supply chain, distribution, or manufacturing environments (pharmaceutical experience preferred but not required)
• Technology / WMS aptitude hands on experience with - Warehouse Management Systems (WMS) technical proficiency, WMS implementations, WMS strategy, or optimizations with a WMS, ERP platforms is required for this role. (RF-SMART/NetSuite experience a plus).
• Automation Technologies such as Locus Robotics, AutoStore or similar
• On-site availability - this is a fully on-site position in Miami, FL (Doral area) Monday-Friday with occasional Saturday coverage (9am-1pm)
• Problem-solving mindset with ability to analyze data, identify trends, and implement systematic improvements
• Regulatory awareness or willingness to learn compliance requirements in highly regulated industries
• US work authorization - must be legally authorized to work for any US employer without sponsorship requirements

Preferred Qualifications:

• Multi-site warehouse or distribution experience
• Background in pharmaceutical, healthcare, cosmetic, retail, or e-commerce distribution

What Makes This Role Unique:

Greenfield Opportunity: Set up a brand-new, state-of-the-art distribution facility - design processes from scratch rather than inheriting existing systems

Growth Partnership: Leadership actively seeks your expertise and input on warehouse design, productivity optimization, and operational strategies - this isn't a "take orders" role

Expansion Involvement: Potential opportunity to support West Coast facility development as we scale nationwide operations

Strong Foundation: Join a warehouse team with excellent retention and newly hired enthusiastic associates who've created a collaborative, positive culture.

Selection Process:

Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes initial screening with our recruiter, discussions with our HR Manager and Director of Operations, and a final informal meeting with company leadership to ensure mutual culture fit. We also request 1-2 professional references as part of our process.

Ready to Transform Operations with Us?

If you're excited about building something from the ground up while leading a collaborative team in a regulated environment that directly impacts customer success, we'd love to hear from you.

Summary:

The Director of Logistics is responsible for Domestic and International Freight, company-owned and

third-party Distribution Centers, as well as Corporate Inventory Control. The role combines hands-on

operational leadership with ownership of end-to-end supply chain processes, technology, and

performance. This leader partners cross-functionally and cross-regionally to ensure the logistics

network delivers on time with industry-leading cost efficiency.

Recruiting, training, accountability, and staff development are essential drivers of success.

The candidate demonstrates a proven ability to foster a culture of operational excellence and continuous improvement within a fast-paced environment, combining strategic vision with the willingness to dive into the details to advance that vision.

KEY RESPONSIBILITIES:

Domestic & International Logistics

• Lead all domestic and international freight operations, ensuring reliable, on-time, and cost-

optimized delivery.

• Accountable for freight P&L performance across all serviced stores and distribution centers.

• Manage carrier and forwarder relationships, execute RFPs, negotiate rates, enforce routing

guides, and resolve service issues quickly and effectively.

• Oversee international container flow, booking management, drayage, port performance, and

customs compliance.

• Continuously monitor internally managed lanes to ensure industry-leading cost performance

by comparing to supplier rates, industry benchmarks, and regular market quotes.

• Regularly evaluate vendor-delivered lanes to identify supply chain optimization opportunities

and convert to internally managed lanes when cost savings exist.

• Lead the development and implementation of systems and technology that enhance efficiency,

improve transparency, and support enterprise-wide supply chain excellence.

• Promote a culture of continuous improvement by driving robust training, talent development,

and meaningful employee engagement.

• Collaborate with leadership across the supply chain and across regions to drive performance

improvements and share best practices.

Distribution Centers and Corporate Inventory Control

• Responsible for full distribution center P&L results.

• Direct day-to-day performance of company-owned DCs to achieve industry-leading cost

efficiency while ensuring safe operations and on-time/in-full delivery.

• Oversee third-party DCs, holding 3PL partners accountable through KPIs, operational reviews,

and clear performance expectations.

• Guide DC leaders and frontline teams to troubleshoot issues, improve processes, and drive

consistent high-level execution.

• Ensure strong hiring pipelines, training programs, and workforce development to support

stable and productive operations.• Minimize shrink by ensuring proper product handling and maintaining high inventory accuracy

through rigorous cycle counts, prompt claim resolution, disciplined process adherence, and

regular reconciliation of store and DC inventory.

• Lead the development and adoption of systems and technology that enhance efficiency and

advance operational capabilities.

• Collaborate with leadership across the supply chain and across regions to drive performance

improvements and share best practices.

REQUIRED MINIMUM EXPERIENCE:

• Bachelor’s degree in Business, Engineering, Supply Chain Management, or related field is

required.

• 7+ years of progressive logistics or supply chain leadership experience, including direct

management of distribution center operations.

• Proven success in:

o Leading and developing high-performance teams.

o Establishing efficient processes to deliver best-in-class business results.

o Creating a culture of continuous improvement.

• Prior experience with food distribution is preferred.

Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

POSITION PURPOSE

A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to MercyOne Health Ministries. The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL FUNCTIONS

1. Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

2. Work in a fast-paced, ever changing working environment.

3. Conduct clinical assessments of transfer requests to determine appropriate level of care needed

4. Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

5. Manages multi-phone call activity to minimize any delays experienced by customers

6. Document all transfer information accurately in electronic health records and transfer systems

7. Coordinate transportation arrangements including ground and air ambulances when necessary

8. Monitor bed availability and collaborate with bed management teams

9. Serve as a clinical resource for transfer-related questions and concerns

10. Participate in quality improvement initiatives related to transfer processes 11. Demonstrates knowledge of the use of emergency notification system (PULSARA) and takes initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO.

12. Takes the initiative to anticipate problems, uses creative thinking and generates reports as requested.

MINIMUM QUALIFICATIONS

1. Current Registered Nurse license or equivalent licensure (i.e. Physician’s Assistant)

2. Minimum of 2-3 years of clinical nursing experience

3. Critical care, emergency, or medical-surgical experience preferred

4. Strong communication and interpersonal skills 5. Excellent organizational and multitasking abilities 6

. Experience with electronic health records and transfer management systems 7. Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills

9. Knowledge of regulatory requirements related to patient transfers 10. Knowledge of eligibility requirements for insurance coverage with respect to healthcare services: ambulatory, observation stays, surgical, acute care, subacute and continuum of care services.

11. High function computer technical skills required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Be part of a growing team dedicated to coordinating patient transfers across Iowa—work closely with providers in a relaxing, off-site setting while making a meaningful impact on your community.

MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.

With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

POSITION PURPOSE

A Patient Logistics RN serves as the central coordinator for complex patient transitions across the healthcare continuum, expertly managing inter-facility transfers while balancing clinical priorities, bed capacity constraints, and transportation logistics. This role serves as the first point of contact for referring hospitals, healthcare facilities, and community-based physicians/providers to coordinate emergent transfers and acute admissions to MercyOne Health Ministries. The specialized role requires exceptional clinical judgment to assess patient acuity, determine appropriate levels of care, and anticipate potential complications during transport. The Patient Logistics RN functions as a critical communication hub between referring physicians, accepting facilities, transport teams, and family members, ensuring that comprehensive clinical information is accurately conveyed to maintain continuity of care. Through meticulous attention to regulatory compliance, resource optimization, and patient advocacy, these professionals significantly impact patient outcomes, facility throughput, and healthcare system efficiency.

ESSENTIAL FUNCTIONS

1. Facilitate and coordinate patient transfers between healthcare facilities, departments, or units

2. Work in a fast-paced, ever changing working environment.

3. Conduct clinical assessments of transfer requests to determine appropriate level of care needed

4. Communicate effectively with physicians, nurses, and staff at both sending and receiving facilities

5. Manages multi-phone call activity to minimize any delays experienced by customers

6. Document all transfer information accurately in electronic health records and transfer systems

7. Coordinate transportation arrangements including ground and air ambulances when necessary

8. Monitor bed availability and collaborate with bed management teams

9. Serve as a clinical resource for transfer-related questions and concerns

10. Participate in quality improvement initiatives related to transfer processes 11. Demonstrates knowledge of the use of emergency notification system (PULSARA) and takes initiative to activate system for emergency transfer of patients with STEMI, stroke, trauma, ECMO.

12. Takes the initiative to anticipate problems, uses creative thinking and generates reports as requested.

MINIMUM QUALIFICATIONS

1. Current Registered Nurse license or equivalent licensure (i.e. Physician’s Assistant)

2. Minimum of 2-3 years of clinical nursing experience

3. Critical care, emergency, or medical-surgical experience preferred

4. Strong communication and interpersonal skills 5. Excellent organizational and multitasking abilities 6

. Experience with electronic health records and transfer management systems 7. Basic knowledge Microsoft Word, Excel, and Google 8. Strong written and oral communication skills

9. Knowledge of regulatory requirements related to patient transfers 10. Knowledge of eligibility requirements for insurance coverage with respect to healthcare services: ambulatory, observation stays, surgical, acute care, subacute and continuum of care services.

11. High function computer technical skills required.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Job Title: Dispatcher

Location: West Valley City, UT 84128

Schedule: 100% Onsite | Training: 8:00 AM – 4:30 PM | Post-Training: 9:00 AM – 5:30 PM

Position Type: Temp-to-Hire (TTH)

Compensation: $20.00 – $24.00/hr. D.O.E.

Position Overview:

We are seeking a detail-oriented and organized Dispatcher to coordinate daily transportation and logistics operations. This role will serve as a key point of contact between drivers, customers, and internal teams to ensure timely and efficient delivery and pickup of freight. The ideal candidate thrives in a fast-paced environment, can adapt quickly to changing priorities, and demonstrates strong communication and problem-solving skills.

Key Responsibilities:

• Schedule and dispatch drivers for freight deliveries, pickups, and shipments to meet operational timelines.

• Communicate with customers and vendors regarding delivery details, scheduling, and special requests.

• Plan and adjust delivery routes to ensure efficiency and on-time performance.

• Monitor traffic conditions and proactively resolve routing or delivery issues.

• Maintain accurate records of dispatch activity, including driver routes, delivery times, and route changes.

• Prepare and manage dispatch documentation for internal teams, customers, and vendors.

• Track truck maintenance schedules and coordinate as needed.

• Respond to incoming calls and provide support to drivers, customers, and internal staff.

• Log and address vendor or customer concerns to ensure service excellence.

• Perform additional administrative and operational duties as needed.

Qualifications:

• 2–3 years of dispatching experience in a freight, logistics, or transportation environment.

• Strong time management and ability to prioritize multiple tasks in a fast-paced setting.

• Ability to quickly adapt routes and schedules based on changing conditions.

• Excellent communication and interpersonal skills.

• Working knowledge of computer systems and dispatch/logistics software.

• Understanding of local and state traffic laws and regulations.

• Ability to read, write, and speak English.

• High school diploma or GED required.