Transperfect Jobs in Usa

TransPerfect Health, a division of the global $1.2 billion company TransPerfect, is now servicing veterans in Sumter, SC, and is in search of a patriotic Physical Therapist.

While working with TransPerfect Health, you can expect to receive top pay, proper orientation and training, easy onboarding, and opportunities for career growth—plus access to a very progressive benefits package, including items not generally found in the healthcare setting. This will be discussed during your interview.

TransPerfect Health is focused on outcome-based rehabilitation solutions: Physical, Occupational, and Speech Therapy.

direct patient care services are developed from 30 years of healthcare experience, serving Senior Living Communities across all levels of care. With a growing senior population, we understand the importance of being present throughout the geriatric continuum, promoting rehabilitation, prevention, and wellness to facilitate positive outcomes and fiscal success.

As a Physical Therapist serving our Veterans and Gold Star Families, you will be responsible for providing quality direct patient care, including screening, evaluation, development of initial and ongoing treatment plans, discharge planning, and case management.

DESCRIPTION

• Assess residents to determine care needs
• Optimize residents' functionality and skills
• Complete all necessary documentation via Net Health
• Attend required meetings and in-services, including but not limited to family meetings, care plans, staffing, and utilization reviews
• In conjunction with the DOR, develop programs appropriate to the needs of facility residents across the continuum of care
• Remain compliant with infection control and environmental protocols while following OBRA Resident Rights Guidelines
• If requested, provide consultation and clinical supervision to PTAs
• Maintain state license and stay current on issues related to physical therapy (company-paid)
• Responsible for appropriate scheduling of residents
• Facilitate and complete family and facility staff in-services and education
• Assist the facility in meeting standards necessary to maintain state and federal certification
• Complete tasks deemed appropriate and assigned by the Director of Rehabilitation
• Serve Veterans and Gold Star Families with pride and commitment

REQUIRED SKILLS

• Excellent communication skills, both written and verbal
• Ability to maintain professionalism in all situations
• Effective time management and the ability to manage a caseload
• Physical demands: required to perform a variety of duties, some of which fall into the moderate to heavy physical demand category

REQUIRED QUALIFICATIONS

• Degree in Physical Therapy
• State licensure to practice in South Carolina
• Newly licensed Physical Therapists are welcome—we can support your career needs
• H-1B visa sponsorship available

TransPerfect Health is a proud DEI and EOE employer.

TransPerfect Is More Than Just a Job…

Our greatest asset is our people, and nothing is more important to us than ensuring that everyone knows that. Each of our 100+ offices has its own individual identity, and each also has its own unique rewards.

TransPerfect Health is seeking a SLP with the ability to work 15 hours per week at Holbrook Decatur, located in the sought after North Druid Hills community.

The ideal SLP will have weekday availability, as we do not work on the weekends at Holbrook Decatur. If you love the aging population and can work during normal business hours, this is your ideal position.

Join the TransPerfect Family

At TransPerfect Health, the well-being of our team is always our top priority. We are committed not only to advancing your career — but also to supporting and protecting every therapist who joins us. Our mission is to provide compassionate, proactive care to the aging population in Senior Living and Skilled Nursing settings — the place they call home.

Backed by a $1.2B parent company, TransPerfect Health offers the stability, growth, and innovation you deserve. We’re looking for Occupational Therapists who are passionate about delivering high-quality, patient-centered care and making a meaningful difference every day.

Key Responsibilities

• Conduct screenings, evaluations, assessments, and treatments in accordance with state practice acts, plan of care, and company policies
• Help optimize functional self-care, independence, and quality of life for members of the aging population
• Accurately complete all required documentation in a timely manner
• Participate in required orientations, staff meetings, and in-service education
• In collaboration with the Director of Rehabilitation, develop robust therapy program
• Provide clinical supervision to Therapy Assistants as indicated
• Follow all infection control procedures and OBRA Resident Rights Guidelines
• Demonstrate sound clinical judgment and effectively prioritize patient care
• Support compliance with all state and federal regulations
• Perform duties that may involve moderate to heavy physical demands
• Carry out additional responsibilities as assigned

Qualifications

• Current or eligible Occupational Therapy license in the state of practice
• Graduate of an accredited occupational therapy program
• ASHA accreditation or equivalent

What We Offer

• Competitive compensation
• Full benefits package including medical, dental, vision, and 401(k) with employer match
• Paid onboarding and orientation
• CEU allowance and licensure reimbursement
• Clinical mentorship and preceptorship program
• Employee referral bonus program
• Quick pay options available

Diversity & Inclusion

TransPerfect Health is committed to fostering a diverse, inclusive, and supportive workplace. We are proud to be an Equal Opportunity Employer.

Apply Today

Take the next step in your career and join a team that values excellence, compassion, and your personal well-being. We look forward to welcoming you to the TransPerfect Health family.

Pay: $20.00 per hour

Job description:

Location: 1725 W. Greentree Dr. #101, Tempe, AZ 85284

• Performance Bonus
• Full-time with Benefits: Award-winning benefits package, medical/dental, 401K, PTO and much more!
• Career Advancements
• Superior Employee Engagement Program

The French Bilingual Customer Service Associate - Financial is responsible for providing quality customer service for financial/banking customers that consistently meets or exceeds Company standards of excellence and customer expectations. The Customer Service Representative is directly responsible for handling inquiries from customers while displaying great financial customer service skills to ensure the highest level of customer satisfaction.

• Answers inquiries from customers and quickly assesses customer needs and proactively provides solutions
• Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
• Answers the phone in a pleasant and professional manner.
• Document the resolution and follow up with the customer as needed.
• Maintains customer records by updating account information
• Communicates effectively with other departments to resolve customer issues.
• Follow-up with the client on special cases presented by the customer to reach a solution
• Complete all other tasks that are deemed appropriate for this role and assigned by the manager/supervisor

Required Skills

• Bilingual in French and English
• Good mathematical skills
• Excellent ability to multi-task using multiple screens and systems while communicating with customers
• Excellent customer service, organizational, and communication skills
• Must be a good decision maker with good time management and problem-solving skills
• Proven ability to handle financial calls and inquiries with empathy and professionalism
• Must have good decision making and problem-solving skills

Required Experience and Qualifications

• High School Diploma or GED required. 18 years of age or older
• Minimum of (1) year of financial customer service experience
• Minimum of (1) year call center experience
• Typing of 35 WPM required

Desired Skills and Experience

• Microsoft Office, Outlook and Excel experience

TransPerfect Connect (TPC)is the world's leading provider of remote interpreting solutions, including over-the-phone interpretation (OPI), video remote interpretation, multilingual email and chat support, business process outsourcing, and global call center services. TRI offers services in over 170 languages and employs industry-specialized interpreters screened for subject expertise. TPC is a division of TransPerfect, the world’s largest privately held provider of language services and globalization management technology solutions.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by states, federal, or local law.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Language:

• English (Required)
• French (Required)

Location:

• Tempe, AZ 85284 (Preferred)

Ability to Commute:

• Tempe, AZ 85284 (Required)

Work Location: In person

TransPerfect Games is an award-winning multilingual video games services company dedicated to world-class translation, localization, player support, games testing, cybersecurity, tool development, art design, and community management services. Our successful community management and player support departments support countless exciting games and titles worldwide, helping developers to manage their communities in multiple languages, while our localization department helps bring games of all genres to the world in over 50 languages.

What you will do:

• Localize and refine machine-translated content from Traditional Chinese to English and vice versa, ensuring accuracy, clarity, and usability for technical audiences.
• Review and edit SOPs, training materials, and instructional documentation, and communication content related to semiconductor manufacturing and equipment operations
• Collaborate closely with the training team onsite

What we are looking for:

• Traditional Chinese fluency with professional level in English
• Demonstrated ability to improve and correct machine-translated content
• Experience with technical, engineering, or manufacturing content preferred
• Either 5 years of translation experience or an advanced degree with 2 years of translation experience
• Willing to work fully onsite in Phoenix

Nice to have

• Engineering or technical background
• Experience with manufacturing or semiconductor-related content

Note: Semiconductor-specific knowledge is not required at the time of hire. Training materials and terminology resources will be provided as part of onboarding.

Account Manager (Onsite in Atlanta)

Who We Are:

TransPerfect Legal is the industry leader in legal support consulting and technology. Since 1992, we have partnered with the world’s largest law firms and corporate in-house counsel as trusted advisors on digital forensics, eDiscovery, managed review, and multi-lingual/cross-border solutions. From SaaS software licensing to legal practice group specialized consulting, we advise the global legal industry. As a division of TransPerfect, the world's largest privately owned language services provider, we are the only legal support consulting provider that offers a full array of translation, interpretation, and other multilingual solutions.

Your Role:

TransPerfect Legal’s Account Manager position is designed to provide hands-on training to develop sales representatives to become successful revenue producing teammates within our global sales organization. The position of Account Manager is a hunter role, responsible for developing new business relationships, sourcing and setting client meetings, maintaining an active sales pipeline, and identifying and resolving client needs.

• Responsible for growing new business from existing clients, including working closely with senior leadership to expand current relationships and upsell the TransPerfect portfolio.
• Creatively problem solve to improve current new business development strategy.
• Negotiate rates and deadlines with prospective and current clients.
• Develop a sound understanding of our service offerings, the legal industry, our clients and their needs
• Identify qualified leads through detailed online research including LinkedIn, ZoomInfo, trade show lists, and other investigative methods
• Create detailed lead lists outlining key selling points that will facilitate a strategic sales pitch
• Cold call leads
• Generate creative outreach to leads
• Set and maintain an active calendar of new client meetings and networking events
• Create and improve business development strategies
• Develop and maintain a healthy busienss pipeline
• Partner with internal subject matter experts to understand and maximize opportunities

Qualifications:

• Excellent written and verbal English communication skills
• Minimum Bachelor’s degree or equivalent
• Excellent problem solving and analytical skills
• Strong interpersonal skills
• Effective time management
• Sales experience and an interest in the legal industry strongly preferred

Career Growth:

At TransPerfect, there are a myriad of growth opportunities. All departments offer career growth and development that can combine your skills, interest, and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect Legal.

Why TransPerfect:

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at

Who We Are:

TransPerfect is the world's largest provider of language services and technology solutions for global business. From offices in over 100 cities on six continents, TransPerfect offers a full range of services in 170+ languages to clients worldwide. More than 5,000 global organizations employ TransPerfect's GlobalLink® technology to simplify management of multilingual content. With an unparalleled commitment to quality and client service, TransPerfect is fully ISO 9001 and ISO 17100 certified. TransPerfect has global headquarters in New York, with regional headquarters in London and Hong Kong. For more information, please visit our website at You Will Be Doing:

The position of Account Executive is responsible for developing new business relationships and serving as the first level of support to existing clients.

• Manage and lead regional business development activities to drive new revenue
• Develop prospective clients through several strategies, including internet research, trade show lists, referrals, various professional directories,s and personal investigation
• Foster and close new clients through referrals, cold calling, networking, and other means (trade shows, regional organizations, etc.)
• Formulate sales plan to achieve monthly, quarterly, and annual sales targets
• Present TransPerfect’s solutions via one-on-one, group, online, and in-person meetings.
• Creatively problem-solve to improve the current new business development strategy within the assigned regional market and vertical industry
• Negotiate rates and deadlines with prospective and current clients
• Educate prospective and existing clients regarding the translation process, including TransPerfect’s rates, justification for turnaround time, and competitors’ information
• Develop a regional/national account strategy as well as program-level strategies to achieve the stated revenue and margin goals
• Develop an effective understanding of the capabilities, benefits, and competitive advantages of TransPerfect’s services
• Effectively grow existing high-level customer relationships with clients

Who We Are Looking For:

Required Skills:

• Minimum Bachelor’s degree or equivalent
• Excellent written and verbal English communication skills
• Between 1-3 years of sales experience
• Previous Account Management experience is beneficial but not essential
• Proven sales life cycle experience - lead generation through business closing
• Strong interpersonal skills
• Proven track record in achieving sales targets

Where Your Career Is Going:

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect:

For more than 30 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

For more information on the TransPerfect Family of Companies, please visit our website at

As part of the Client Services Department, the Digital Account Manager plays a key role in client acquisition, retention and account growth through excellence in client service. They build strong client relationships by ensuring excellence in delivery, clear communication and sound strategic guidance.

They have an understanding of all or some areas of digital marketing and are pivotal to the successful planning and execution of international digital marketing campaigns for our clients. The Digital Account Manager is strategic, data-driven and client-focused. They find it easy to explain digital marketing concepts to clients and colleagues. They possess good cross-cultural communication, organization and time management skills to manage global client stakeholders and production teams, while always focusing on quality, profitability, performance and growth. They are expected to employ and grow their account management and strategy skills while being hands in delivering digital marketing projects.

This position reports to the Regional Director of Digital Marketing and is responsible for business development support, key digital account management and growth, including ownership of client/account strategy and KPI reporting.

DESCRIPTION

• Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, social media, Content Creation, Content Marketing and more as relevant to the role.
• Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s).
• Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success.
• Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners.
• Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance.
• Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s).
• Manage budgets and account health aligned to company metrics in collaboration with Production teams.
• Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients.

REQUIRED SKILLS

• Superior written and spoken communication skills in English
• Independent, self-motivated, results-oriented and dynamic with careful attention to detail
• Exceptional problem solving and critical thinking skills
• Ability to work effectively under pressure to meet tight deadlines and challenging goals
• Basic accounting, financial tracking of client budgets
• Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
• Willingness to travel to offsite client or sales meetings as appropriate
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings
• Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant
• Experience managing a book of business with financial targets, and budgeting marketing/media plans
• Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Minimum Bachelor’s degree or its equivalent in marketing, communications, journalism or other related
• Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs
• Minimum 3 years’ digital marketing agency experience, prefereably in a client facing role
• Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint

DESIRED (NOT REQUIRED) SKILLS AND EXPERIENCE

• Experience managing and/or servicing international accounts/clients
• Knowledge of a second language
• Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs
• Vertical specialization in Life Sciences, Travel, Finance, and/or B2B
• Experience working on new business initiatives and/or agency pitch teams
• Experience managing Enterprise level clients

Join the TransPerfect Health Family in the mission of making a difference in the lives of our deserving veterans at the Georgia War Veterans Home in Milledgeville, GA.

We are currently seeking a full-time COTA who has a desire to serve those who served. Whether newly licensed or almost ready to retire, we can support your career desires.

At TransPerfect Health, the well-being of our team is always our top priority. We are committed not only to advancing your career — but also to supporting and protecting every therapist who joins us. Our mission is to provide compassionate, proactive care to the aging population in Senior Living and Skilled Nursing settings — the place they call home.

Backed by a $1.2B parent company, TransPerfect Health offers the stability, growth, and innovation you deserve. We’re looking for Certified Occupational Therapy Assistants who are passionate about delivering high-quality, patient-centered care and making a meaningful difference every day.

Key Responsibilities

• Responsible for the treatment of residents with noted disorders or deficits within Occupational Therapy scope of practice
• Optimize the functionality and skills of patients
• Completes all necessary documentation
• Collaborate with supervising OTR developing programs appropriate to the needs of facility residents while fulfilling COTA/OTR co-signature and supervision requirements
• Attend all required meetings including care planning, staff meetings, family meetings, etc. (full-time employees)
• Assist the facility in meeting the standards necessary to obtain state and federal certification while following OBRA Resident Right Guidelines
• Follow facility infection control policies and procedures
• Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor

Qualifications

• Current or eligible COTA license in the state of practice
• Graduate of an accredited COTA program

What We Offer

• Competitive compensation
• Full benefits package including medical, dental, vision, and 401(k) with employer match
• Paid onboarding and orientation
• CEU allowance and licensure reimbursement
• Clinical mentorship and preceptorship program
• Employee referral bonus program
• Quick pay options available through

Diversity & Inclusion

TransPerfect Health is committed to fostering a diverse, inclusive, and supportive workplace. We are proud to be an Equal Opportunity Employer.

Apply Today

Take the next step in your career and join a team that values excellence, compassion, and your personal well-being. We look forward to welcoming you to the TransPerfect Health family.

About the Role:

We are seeking a dynamic and detail-oriented Event Manager to lead the planning and execution of virtual events in the pharmaceutical and healthcare sectors. The role focuses on delivering high-quality, engaging, and compliant virtual events, including webinars, conferences, and educational sessions. This position requires strong project management, technical coordination, and stakeholder communication skills to ensure seamless event delivery.

Key Responsibilities:

• End-to-End Event Management: Oversee all stages of event planning and execution, from development to post-event reporting.
• Speaker Coordination: Liaise with speakers, ensuring preparation and rehearsal of presentation materials, proving platform training and managing technical requirements.
• Technical Setup & Platform Management: Select and manage virtual event platforms, ensuring accessibility features (e.g. live captioning, multilingual support) and seamless delivery of features like breakout rooms and live streaming.
• Audience Engagement: Plan and implement interactive features such as Q&A sessions, polls, and breakout discussions to enhance attendee participation.
• Compliance & Accreditation: Ensure events meet pharmaceutical industry standards (e.g., ABPI, EFPIA, GDPR) and manage any necessary accreditations.
• Promotion & Registration: Support attendee registration, RSVP management, and promotional campaigns (email, social media).
• Post-Event Reporting: Analyse KPIs (attendance, engagement) and produce detailed post-event reports, including feedback collection and distribution of certificates or recordings.

Key Skills & Qualifications:

• Proven experience in managing virtual events, preferably within the pharmaceutical or healthcare sectors.
• Strong project management skills and ability to handle multiple events concurrently.
• Proficiency in virtual event platforms and familiarity with technical requirements (e.g. streaming, captioning).
• Excellent communication and stakeholder management skills.
• Understanding of industry regulations (ABPI, EFPIA, GDPR) is highly desirable.
• Ability to work autonomously and meet tight deadlines.

If you are passionate about delivering exceptional virtual events and thrive in a dynamic environment, we’d love to hear from you.

Chinese Translation Language Lead

Location: Phoenix, AZ (Onsite)

Engagement Type: Full-time contract (12 months, with extension potential)

Start Date: ASAP

We are looking for a Chinese–English language specialist to support onsite translation and localization work for our client in Phoenix, AZ.

This role will serve as the primary on-site language specialist responsible for ensuring that engineering and manufacturing content originally developed in Traditional Chinese is accurately localized and adapted for English-speaking teams.

What you will do:

• Localize and refine machine-translated content from Traditional Chinese to English and vice versa, ensuring accuracy, clarity, and usability for technical audiences.
• Review and edit SOPs, training materials, and instructional documentation, and communication content related to semiconductor manufacturing and equipment operations
• Collaborate closely with the training team onsite

Language Requirements

• Translation/Post Editing: Traditional Chinese (Taiwan) English
• Ad Hoc/Verbal Translations: Mandarin

What we are looking for

• Native speaker of Traditional Chinese with professional fluency in English
• Experience with technical, engineering, or manufacturing content preferred
• Demonstrated ability to improve and correct machine-translated technical content
• Either 5 years of translation experience or an advanced degree with 2 years of translation experience
• Willing to work fully onsite in Phoenix

Nice to have

• Engineering or technical background
• Experience with manufacturing or semiconductor-related content

Note: Semiconductor-specific knowledge is not required at the time of hire. Training materials and terminology resources will be provided as part of onboarding.

Who We Are

Do you want to work for the global leader in the language services and technology industry? Are you interested in helping international brands/organizations find and implement solutions that allow them to communicate, operate and sell their products and services efficiently and effectively? And are you the type of person who enjoys working in an innovative and vibrant workplace? Then TransPerfect is for you!

So you like what you hear but haven’t worked in ‘language’ before? That is not a problem, TransPerfect is far from “just a translation agency”. Our services portfolio covers everything from business support services such as interpretation, multicultural and digital marketing, SEO and website globalization to multimedia work, video, e-learning and training, and legal support services. All services and client partnerships are aided by best-in-breed software platforms, specialized in optimizing business processes.

That’s enough about us – what about you?

We look for and appreciate anyone who is willing to roll up their sleeves and get stuck in! We offer a fast growth path and provide full training around our services, technology solutions and workflows. Therefore the key skills we are looking for are solid communication and relationship building abilities, keeping a cool head if situations get a bit stressful and really owning your role, taking responsibility for your clients and their business success.

If this sounds like you, we would love to hear from you! We have 90 offices worldwide but this particular opportunity is based in our Pittsburgh office. We offer career development and an attractive bonus plan and social events are organized frequently.

What You Will Be Doing

The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects.

• Respond to client requests for new project initiatives through our centralized technology
• Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
• Initiate all project related work by providing detailed budget, schedule and
• instructions to the project team and by anticipating pitfalls or potential roadblocks
• to successful completion
• Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
• Where applicable, initiate some project specifics to set the production team /individual project up for success
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the project team and providing a high level of service
• Monitor and communicate project progress, ensure strict adherence to deadlines and budgets, and ultimately produce high quality deliverables
• Serve as the central point of contact for and liaison between external client contact and internal production staff
• Set and fulfill client expectations
• Comply with internal regulations, processes and procedures in line with ISO standards
• Potentially trouble-shoot problem projects
• Understand and abide by individual project instructions and effectively communicate to the production team
• Investigate client complaints where applicable
• Discuss issues with clients and production staff and creatively problem solve to alleviate issues

Who We Are Looking For

• Bachelor’s degree
• Excellent written and verbal English communication skills
• Exceptional problem solving and analytical skills
• Customer service and/or project management experience
• Strong organizational skills, attention to detail, and the ability to multi-task
• Working knowledge of MS Office
• Ability to prioritize and schedule tasks and work in a team environment.
• Must be willing to learn new things, be open to challenges and thrive on success

Where Your Career Is Going

At TransPerfect, there are a lot of growth opportunities. All departments offer career growth and development that can combine your skills, interest and experience. We encourage our employees to have a continuous dialogue with management about growth opportunities throughout your tenure with the company.

End your job search and find your career at TransPerfect #careersNOTjobs.

Why TransPerfect

For more than 25 years, we have honed a culture where all kinds of ideas are shared and new ventures are not only welcomed, but also encouraged. In this fast-paced environment, employees are intellectually stimulated so they can grow alongside the organization. From Intern to President, we believe that every single employee should have a voice and contribute to the amazing services we offer our clients.

We also offer a comprehensive benefits package including medical, dental, and vision insurance, 401k matching, membership to child-care providers, and other TransPerks. You even get your birthday off because let's face it, we're stoked that you were born.

TransPerfect provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law

• For more information on the TransPerfect Family of Companies, please visit our website at : $50,000

  Benefits: Health insurance, retirement benefits, paid time off, other voluntary benefits

As part of the Client Services Department, the Digital Account Manager plays a key role in client acquisition, retention and account growth through excellence in client service. They build strong client relationships by ensuring excellence in delivery, clear communication and sound strategic guidance.

They have an understanding of all or some areas of digital marketing and are pivotal to the successful planning and execution of international digital marketing campaigns for our clients. The Digital Account Manager is strategic, data-driven and client-focused. They find it easy to explain digital marketing concepts to clients and colleagues. They possess good cross-cultural communication, organization and time management skills to manage global client stakeholders and production teams, while always focusing on quality, profitability, performance and growth. They are expected to employ and grow their account management and strategy skills while being hands in delivering digital marketing projects.

This position reports to the Regional Director of Digital Marketing and is responsible for business development support, key digital account management and growth, including ownership of client/account strategy and KPI reporting.

DESCRIPTION

• Work alongside the client services team to manage clients withing the Digital Marketing space across services including but not limited to: SEO, Paid Media, social media, Content Creation, Content Marketing and more as relevant to the role.
• Manage a book of business corresponding to experience level, responsible for client retention and growth targets for the assigned respective book of business, with support and oversight from Manager(s).
• Create of client facing documents including but not limited to proposals, Quarterly Business Reviews, and deliverables as required for client(s) and account(s) success.
• Brief and oversee execution of multiregional strategies by our global digital production teams, acting as liaison with client stakeholders and agency partners.
• Perform quality assurance of deliverables to ensure adherence to strategy and brief and guarantee optimal content/campaign performance.
• Proactively identify and track opportunities to grow assigned accounts, upselling additional digital marketing services to existing clients with support of manager(s).
• Manage budgets and account health aligned to company metrics in collaboration with Production teams.
• Keep up to date on digital marketing trends, technologies and market leaders, and share this knowledge with colleagues and clients.

REQUIRED SKILLS

• Superior written and spoken communication skills in English
• Independent, self-motivated, results-oriented and dynamic with careful attention to detail
• Exceptional problem solving and critical thinking skills
• Ability to work effectively under pressure to meet tight deadlines and challenging goals
• Basic accounting, financial tracking of client budgets
• Demonstrate an ability to: multitask in a fast-paced environment, work well with people from a variety of different backgrounds and cultures, build relationships with clients and co-workers, work independently and as part of a team and take active measures to solve problems and commit to a high level of service
• Willingness to travel to offsite client or sales meetings as appropriate
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Comfortable in client calls, meetings and presentations as an active contributor and/or leader of calls/meetings
• Familiarity with digital marketing practices, and continued evolutions in in Search Marketing, Content Marketing, Social Media Marketing and other digital marketing areas as relevant
• Experience managing a book of business with financial targets, and budgeting marketing/media plans
• Experience writing and explaining project briefs to multi-dimensional teams across digital marketing channels

REQUIRED EXPERIENCE AND QUALIFICATIONS

• Minimum Bachelor’s degree or its equivalent in marketing, communications, journalism or other related
• Minimum 4 years of experience in digital marketing, with experience managing clients engaged in SEO programs
• Minimum 3 years’ digital marketing agency experience, prefereably in a client facing role
• Strong IT literacy, including proficiency in Microsoft Word, Excel and PowerPoint

DESIRED (NOT REQUIRED) SKILLS AND EXPERIENCE

• Experience managing and/or servicing international accounts/clients
• Knowledge of a second language
• Experience managing clients engaged in Paid Media, Social Media, GenAI, and other Digital Marketing programs
• Vertical specialization in Life Sciences, Travel, Finance, and/or B2B
• Experience working on new business initiatives and/or agency pitch teams
• Experience managing Enterprise level clients