Transcend Solutions Jobs in Usa

Position Summary...

What you'll do...

Role summary:

The (USA) Software Engineer III plays a critical role in designing, developing, and delivering scalable software solutions by collaborating with cross-functional teams including product management and user experience. This position involves troubleshooting complex issues, conducting root cause analysis, and implementing effective resolutions to enhance system performance. The role requires managing projects from requirements gathering through coding, testing, and deployment while ensuring adherence to quality and security standards. The engineer also supports continuous improvement initiatives and mentors' junior engineers, contributing to the successful delivery of high-impact technology solutions aligned with business objectives.

About the team:

The Data Science team leverages advanced analytical and modeling techniques to solve complex business challenges. Utilizing tools such as Python, SQL, and machine learning frameworks, the team focuses on model assessment, validation, and deployment. Collaborating with business stakeholders, they translate requirements into actionable insights and data-driven solutions. Emphasizing rigorous statistical methods and clear data visualization, the team ensures effective communication of findings. Committed to continuous learning and innovation, members follow best practices and emerging technologies to deliver impactful results aligned with organizational goals.

What you'll do:

• Collaborate with product, project, business, and user experience teams to define high-level designs for small to medium projects.
• Develop, test, and maintain code ensuring alignment with business and technical requirements.
• Troubleshoot and resolve production issues through root cause analysis and coordinated action plans.
• Manage complex projects by translating requirements into sustainable technical solutions.
• Support users by providing guidance on system feasibility and implementation strategies.
• Mentor and guide small engineering teams, including offshore associates.
• Implement automation scripts and telemetry features to enhance development and monitoring processes.
• Ensure adherence to security policies and coding standards throughout development.

What you'll bring:

• Proven expertise in object-oriented programming and software design principles.
• Strong technical acumen with experience in API design, platform development, and component services.
• Demonstrated ability to deliver iterative and incremental development in agile environments.
• Proficiency in debugging, testing, and continuous integration/continuous delivery (CI/CD) processes.
• Experience with documentation-based coding and maintaining code quality standards.
• Ability to analyze requirements, perform root cause analysis, and develop sustainable technical solutions.
• Skilled in collaborating with cross-functional teams to ensure on-time delivery and effective project execution.
• Knowledge of emerging technologies including generative artificial intelligence and automation scripting.

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Recruiter Details:

Recruiter name: Ajeet Kumar

Recruiter’s email id :

JobDiva ID : # 26-06362

COMPANY OVERVIEW

Helix Traffic Solutionsis a traffic control and work zone management group. The family of companies united under Helix Traffic Solutions provides quality, experienced traffic management services throughout the West, Southwest, Southeast, Northwest, Northeast and the Mid-Atlantic regions.

As an industry leader, we quickly and effectively respond to all traffic control service needs, expectations and project requirements. We provide a full suite of traffic management services aimed at providing solutions for projects of any size.

Job Summary:

The Functional Subject Matter Expert (SME) provides structured discipline to guide and direct business analysis, business rules, processes and capabilities implementation for the technology stack employed by Helix Traffic Solutions (HTS) in delivering value to its people, customers and suppliers. This role provides the necessary insights and direction to deliver to the Enterprise Resource Planning (ERP) platform, Oracle NetSuite, as well as related systems implementation teams, of which the SME is an integral component, the expected value to HTS’s people, customers and suppliers. The SME will integrate their work effort with all implementation teams as well as support the post-implementation of any process and technology solutions. SME is expected to work alongside any third-party contractors and consultants and provide the enterprise’s view in developing needs assessments and business requirements as well as potential solution configurations. The SME role is expected to be a full-time position.

Duties/Responsibilities:

1. Subject Knowledge

• Deep functional knowledge of finance operations and the normal business standards and practices of the subject area
• Provide the specific functional area with advice and direction on enabling enterprise business rules in the chosen technology stack, which may include providing guidance and suggestions on needed modifications
• Provide guidance and support to the finance operations process improvement efforts prior to and after initial implementation, including industry best practice and chosen technology best practices for implementation. Must have experience evaluating process efficiencies, mapping multiple options and ability to work cross functionally to determine optimal process to execute.
• Change management support for the Finance operations concerning the ERP and other technology solutions

2. Project Engagement

• Team member of the ERP Implementation Team, providing configuration and other support to advance the implementation and support of the chosen platform(s)
• Ensure that finance operations requirements are met, while allowing for integration with all other affected business areas
• Ensure data integrity throughout the implementation
• Provide guidance and potential solutions for business and Program/Project risks to the finance operationsand the Program/Project Management
• Ensure appropriate security efforts including privacy, data integrity, segregation of duties for the finance operations
• Advocate for use of standard software solutions over any customizations
• Provide guidance to Program and Project Management on change management needs of the finance operations
• Represent the finance operations on the ERP Implementation Team, and the Team to the finance operations
• Provide guidance and framework for required end user training materials and delivery of training, where warranted

3. Ongoing efforts

• Support the day-to-day operations of released functionality and the overall health of the ERP platform
• Support stakeholders as needed with appropriate documentation and insights as well as end user support(2nd line)
• Stay up to date with new features and functions offered for the Finance operations in the ERP and related chosen technology platforms
• Provide insights into new or enhanced features and functions that may benefit the business
• Ensure continuous health of any feature and functions of the Finance operations align harmoniously with other software solutions integrations as well as the ERP technology
• Provide ongoing end user training concepts and materials as the ERP solution is matured across the enterprise
• Validate data and functionality integrity of the features and functions of the specific business area during/after any ERP system upgrades, patches and other maintenance

Skills and Qualifications:

Education: Bachelor’s degree in computer science, business administration, or related field. A master’s degree and professional certifications are a plus but not required.

Experience:

• 5+ years of experience in NetSuite
• 3+ years of experience with ERP systems implementation and upgrade projects, preferably with specific Oracle NetSuite, Dayforce HRIS, and Microsoft Power BI experience a plus.
• Strong team leadership and team dynamics
• Proven ability to work across functional teams and interact with senior leadership.

Technical Skills:

• Strong understanding of ERP platforms and modules (financials, HR, supply chain, etc.).
• Strong capability in people-oriented change management of technology implementations
• Familiarity with database management, system integrations, and data migration processes.
• Familiarity with system administration, configuration, and user management.

Leadership and Communication:

• Strong project activity and task management skills with experience using predictive and/or adaptivemethodologies.
• Excellent written and verbal communication skills to interact with all levels of the organization.
• Ability to translate technical concepts into business terms for non-technical stakeholders.

Problem-Solving:

• Strong analytical and problem-solving skills to address system issues and user concerns.
• Ability to prioritize tasks, manage multiple projects, and meet deadlines in a fast-paced environment.

Certifications:

• Certifications related to specific ERP platforms (e.g., SAP, Oracle, Microsoft Dynamics) are highly desirable.

Key Performance Indicators (KPIs) for the Finance operations

• ERP project delivery on time, on scope, and within budget.
• User satisfaction and adoption rates allow productivity gains within 60 days of system launch.
• Data accuracy and integrity metrics.
• Number of or severity of system issues resolved within defined SLAs (TBD during the program design based on current baseline)
• System uptime and performance

The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

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• Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
  
• Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
  
• Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
  
• Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
  
• Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
  
• Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the program team.
  
• Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
  
• Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
  
• Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
  
• Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
  
• Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
  
• Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
  
• Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
  
• Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
  
• Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
  
• Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
  
• Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
  
• Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
  
• Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
  
• Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
  
• Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
  
• Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
  
• Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in a technical or managerial discipline.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
  
• Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
  
• Experience working in or supporting DoD environments preferred.
  
• Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
  

Preferred Qualifications:

• 
  
• ITIL Foundation or equivalent process management certification desirable.
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $110,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

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• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.