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Under supervision of a licensed nurse, the Patient Care Tech provides supportive care to meet the needs of individual patients. Serves as a patient advocate within the health care system. Performs the daily comfort and care needs of patients, and assists nurses and other health care team members with patient care. May provide daily clerical support to the nursing unit. Assists with the safety, comfort, care, and treatment of patients according to established standards. Participates in the Hospital's Quality Improvement and Service Excellence programs. Demonstrates understanding of the philosophy, objectives, and adheres to policies and procedures of the department and organization.
Essential Job Functions
Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties the incumbent will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is a logical assignment to the position.
- Delivers appropriate care to patients, at a competent level, according to the needs of the patient and population served, including assistance with activities of daily living, obtaining vital signs, etc.
- Adheres to infection prevention protocols.
- Demonstrates an understanding of patient rights, including those pertaining to confidentiality, informed consent and privacy.
- Demonstrates adaptability, problem solving and professional behavior at all times.
- Participates in a systemic, interdisciplinary, and ongoing process improvement to achieve desired client-centered outcomes.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education, competence validation; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Maintains patient charts accurately and neatly
- Monitors all clerical supplies for unit including printed forms, paper products, ink/toner cartridges for equipment and others as assigned.
- Communicates clearly, concisely, & courteously with everyone encountered; manages time efficiently.
- Acknowledges individual approaching desk and offers assistance immediately.
- Actively participates in survey readiness activities and assures that department is compliant with all regulatory standards.
- Abides by the HMH Legal Compliance Code of Conduct.
- Maintains patient confidentiality and appropriate handling of PHI.
- Maintains a safe work environment and reports safety concerns appropriately.
- Performs all other related duties as assigned.
Latitude, Contacts/Interactions
All positions of Huntsville Memorial Hospital are part of an interdisciplinary team, and as such, participate in the care and service delivery process through effective interaction with other team members. Primarily interacts with hospital staff, medical staff, patients, and visitors.
Do you take PRIDE in what you do? Apply today to Williamsburg Landing where employees lead with: Passion, Respect, Integrity, Diversity & Excellence
Compensation starts at $21/hour and increases with experience.
Williamsburg Landing, a CARF-accredited Life Plan Community, seeks a Full-Time and Part-Time experienced Cook to plan and prepare food for residents, guests, and staff using standardized recipes, ensuring nutritional meals are served at the proper time, preserving flavor, appearance, and temperature. Ideal candidates must be dependable, maintain positive interactions with residents, guests, and staff, possess a high level of motivation, and follow written and verbal instructions. Candidate should have the ability to work a flexible schedule that includes day, evening, and weekend shifts.
HOURS OF EMPLOYMENT
- Shifts are: 12:00pm-8:30pm
- Rotating weekends are required.
JOB SUMMARY
The Cook works under the direct supervision of the Executive Chef and reports to the Director of Dining Services. The position prepares food for residents, guests, and staff, including meats, vegetables, soups, gravies, sauces, therapeutic diet items, eggs and cereals, following standardized recipes.
ESSENTIAL JOB FUNCTIONS
- Maintains high standards of quality food production and portion control in food preparation and serving
- Follows menus provided, making changes only with the consent of the Executive Sous Chef
- Assists with line set up as required
- Prepares and serves, at the proper time, sufficient quantity of food to meet the service requirements
- Maintains proper sanitation and safety in the food preparation areas
- Prepares food for take out trays according to any dietary specifications
- Utilizes leftover food as directed by Executive Sous Chef
- Washes and cleans utensils and equipment when necessary
- Supervises and participates in cleaning of cooking area and other kitchen equipment and facilities
- Reports repair and maintenance needs to the supervisor
- Prepares assigned foods for special luncheons, dinners and similar special functions
- Makes daily check of refrigerators/freezers to insure food has been properly stored and labeled
- Maintains positive interaction with residents, guests, and other Williamsburg Landing employees
- Assumes supervisory duties of kitchen staff when Executive Sous Chef/ Executive Chef are not present
- Complies with all Williamsburg Landing policies and procedures including those addressing conduct, safety, dress, and personal hygiene
- Maintains positive interaction with residents, guests, and other Williamsburg Landing employees
- Maintains personal cleanliness and neatness; wears appropriate uniform at every scheduled shift; maintains clean uniform and infection control standards including proper hand washing, and use of hair nets and gloves
- Follows assigned schedule; consistently arrives on time; attends line up and uses time clock and time card properly
- Performs other duties as assigned
Requirements:
QUALIFICATIONS
High school diploma or equivalent; a Culinary Arts degree is preferred; Must have 3-5 years' experience in a large production kitchen, preferably serving individuals with various dietary needs and preferences; Food Handlers Card required, SERVSAFE certification recommended
KNOWLEDGE, SKILLS AND ABILITIES
Ability to read, write and make calculations used in standardized recipes; ability to follow written and verbal instructions; ability to plan food preparation and ensure nutritional meals are served at the proper time, preserving the flavor, appearance and temperature; ability to maintain open communication and effective working relationships with all levels of staff, residents and visitors; ability to withstand heat from ovens and stoves and cold from refrigerators and freezers; ability to use equipment and supplies in a safe manner; ability to regularly and safely lift and carry a minimum of 50 pounds; ability to work efficiently and accurately; ability to stand for long periods and to walk short distances; considerable bending, reaching and lifting is required
BENEFITS (Full-Time Employees):
- Health, Dental & Vision Insurance
- FSA & HSA
- 403(b) Retirement Plan*
- 529 College Savings Plan*
- Long-Term Care Insurance
- Legal Resources
- Paid Time Off
- Holiday Pay*
- Corporate Wellness Program*
- Health Club & Spa Membership*
- Employee Education & Training Fund*
- Employee Assistance Program
- Credit Union Membership*
* Part Time employee eligible
Williamsburg Landing is a non-profit, independent community offering a vibrant lifestyle for residents.
EOE/Drug Free/Tobacco Free
PI746fc4aff616-26289-39694884
Job Summary:
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
Live Nation's Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it's no wonder we are certified as a Great Place to Work organization and one of People Magazine's \"50 Companies that Care\". We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
The Role: Responsible for assisting guests, maintaining public safety, controlling access to restricted areas, and preventing unauthorized items from entering the venue.
Job Functions:
- Assist Security Manager to recruit, interview, select, train, supervise, counsel, and discipline department staff for efficient control of the department.
- Supervise and direct security staff to implement the security plan to ensure safety, care, customer service, and efficiency.
- Provide guidance and lead improvements and implement adjustments as necessary.
- Interact with guests in a friendly, courteous and direct manner.
- Investigate and resolve issues and customer complaints.
- Circulate among guests to preserve safety, order and to protect property.
- Patrol premises to detect problems, threats, and prevent unauthorized entry through aisles, doors, gates, and fences.
- Conduct searches of guests by physical pat downs and/or metal detector wands and conduct bag searches to prevent weapons and other unauthorized items from entering venue.
- Check tickets and passes to ensure that guests are seated in the appropriate reserved seating areas.
- Assists guests by directing them to the appropriate seating areas and other venue amenities, answering questions about the venue or event, and helping to solve guest issues as they arise.
- Warn guests of rule infractions and apprehend or evict violators from the venue.
- Assist medics to reach and remove guests in need of help.
- Complete written reports of incidence occurring during each event.
- Assist with post-event cleanup in the pavilion.
- Work in an outdoor environment in a variety of weather conditions.
- Other tasks assigned by the Security Manager or Security Supervisor.
- Always display a positive customer service attitude.
Qualifications:
- Position requires constant walking, climbing stairs, standing.
- Must be able to lift 50 lbs.
- High school diploma or equivalent experience required.
- Experience with supervising a team of individuals in a group effort.
- Live event security/Law Enforcement experience preferred.
- Good working knowledge of security operations, safety practices in a business environment and enforcement procedures.
- Ability to perform duties in a professional manner and appearance.
- Ability to independently make good decisions within proper policy and procedures and use tact and diplomacy.
- A strong sense of teamwork and ability to execute programs.
- Must possess excellent communication skills, with the ability to express oneself in a professional, clear and concise manner.
- Must present a well-groomed appearance.
Licenses or Certifications:
- PSO certification/re-certification offered if not possessed or valid upon hire
- CA Guard Card a plus
- First Aid/CPR/AED desirable
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Equal Employment Opportunity
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation.
We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and/or applicable laws in other areas.
We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and/or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.
Hiring Practices
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position is: $24.00 USD - $30.00 USD Hourly
Pay is based on a number of factors including market location, qualifications, skills, and experience.
Location: Baraboo
Position Type: Full-Time
Company Overview: About Festival Foods
We are a Wisconsin family- and employee-owned grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin. At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.
Job SummaryJoin our Festival Foods team as a Full-Time Guest Service Representative. Job Title: Guest Service Representative (GSR) Reports to: Guest Services Manager
Are you passionate about customer service and creating a welcoming environment for guests? Do you thrive in a hospitality setting where every interaction makes a difference? As a Guest Service Representative, you'll play a key role in ensuring a smooth and enjoyable experience. Whether assisting guests at the front guest service desk, answering questions, or leading a team, your ability to provide friendly, efficient service will make a the difference.
Job DescriptionWhat You'll Do:
- Provide Helpful Service: Providing excellent guest service is at the heart of what we do. Whether it's a friendly greeting, answering questions or addressing guest concerns, you'll handle each interaction with professionalism and care. Your willingness to help guests with what they need will make a positive impact every day.
- Lead by Example: Reinforce company culture, uphold guest service standards, and guide Guest Service associates (Service Desk, Cashiers, Baggers, and Cart Runners) in daily operations.
- Utilize Leadership Tools: Include but not limited to ten tile evaluations, Coach's Reminder Card, Cashier Daily, Cashier Reference Information Binders and Guest Service OPPS Manual
- Oversee Operations: Monitor Guest Service activity, ensure team compliance with procedures, and maintain department cleanliness and functionality.
- Support: Step in to direct guests, manage checkout lines, and provide timely overrides or assistance to the Guest Service team.
- Monitor & Adjust: Efficiently manage staff schedules, adjust operations based on business needs, and maintain compliance with labor laws for minor employees.
- Maintain Staffing Levels: Proactively manage staff coverage by calling in additional team members when needed to cover absences or increased business demand.
- Enforce Labor Laws: Ensure compliance with minor labor laws by appropriately scheduling minor employees for breaks, lunches, and clock-out times, adhering strictly to legal guidelines.
- Optimize Scheduling: Adjust daily schedules based on sales, item movement, and guest traffic to ensure productivity remains at 100%.
- Communicate with Shift Managers: Quickly notify Shift Managers when assistance is required and when handling guest service responsibilities at the checkout lanes.
- Manage Lane Flow: Open additional checkout lanes as needed to ensure a smooth guest experience during busy periods. Keep a cash drawer readily available for personal use when necessary.
- Track Attendance: Utilize the GSR Shift Report to effectively communicate and document lateness or absences.
- Cart Management: Ensure sufficient cart availability by monitoring and managing cart collection and running processes efficiently.
- Honor Commitments: Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.
- Support the Team: Other duties as assigned.
What We're Looking For:
To succeed as a Guest Service Representative (GSR), you should have:
- Strong Leadership: Excellent communication and interpersonal skills, with the ability to manage and inspire a team in a fast-paced environment.
- Problem-Solving Skills: Proven ability to resolve guest concerns using effective communication and professionalism.
- Organizational Talent: Capability to juggle multiple priorities and adjust schedules as needed to meet business demands.
- Teamwork & Training: A commitment to mentoring others and fostering a collaborative team environment.
Physical Demands and Work Environment: The physical demands and work environment described below are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
- The associate must possess the ability to stand in place for long periods of time; walk in the store; bend, stoop and kneel regularly. Requires fine finger and broad manual dexterity, and eye-hand-foot coordination to operate equipment.
- Physical ability to stand for extended periods and move/handle boxes of merchandise and fixtures throughout the store, which entails lifting, and perform all functions as set forth above.
- Ability to work varied hours/days, including nights, weekends, and holidays, as needed.
The Guest Service Representative is a position that is full-time. The work schedule may include mornings, afternoons, evenings, weekends, and holidays within the individual's availability.
Join our team and bring your customer service, hospitality, front desk agent and leadership skills to a fast-paced, rewarding environment where you can make a real impact every day!
Benefits OverviewWhy You'll Love It Here:
- Associate Discount: Enjoy an industry-leading 15% off your grocery purchases for you and your immediate household!
- Weekly Pay & Premium Pay: Hourly associates are paid weekly, providing more frequent access to their funds. Part-time store associates are paid a $1 premium per hour on Sundays and select holidays. Hourly full-time store associates receive time and a half on Sundays and select holidays.
- Two-Week Advanced Scheduling: Better Planning. Better Balance. We provide our associates with their schedules two weeks in advance, offering greater predictability & flexibility.
- Vision & Dental Insurance: Part-time and full-time associates are eligible for vision insurance and two dental coverage options that are designed to fit your needs.
- Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety.
- Save for Your Future: Offering both a 401(k) and Employee Stock Ownership Plan, we're proud to support our associates in planning for retirement by offering two retirement savings plans. The 401(k) plan empowers associates to save a portion of their paychecks for retirement. Festival Foods has an annual discretionary match to help our associates reach their savings goals. Our ESOP is a retirement plan above and beyond a 401(k) plan that gives associates \"free\" ownership in the company and an opportunity to share in Festival's growth and success. Associates are given shares based on their years of service and earnings.
At Festival Foods we are committed to providing an environment of mutual respect where equal employment opportunities are available to all. We are dedicated to building a top-notch team of skilled, experienced and service-oriented associates. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
Address615 Linn Street
City: Baraboo
State: WI
Postal Code: 53913
JOB DESCRIPTION
JOB TITLE: Meat Cutter
DEPARTMENT: Meat
CATEGORY: All Locations
II. OVERVIEW:
This description is intended to outline the primary responsibilities, general nature and level of work being performed by teammates assigned to this position. It is not intended to be an exhaustive list of all responsibilities, duties, and competencies of the Meat Cutter. The incumbent may be assigned other duties and responsibilities.
III. JOB SUMMARY:
To comply with Lowe's company policies, standards, security measures and regulations. Proper performance of the duties and responsibilities of this position contributes to and ensures achievement of proper Market conditions. Responsible for maintaining standards according to the market standard operating procedures. Provides leadership and motivation within the store to promote a culture reflective of Lowe's guiding principles, core values, and vision.
IV. JOB RELATIONSHIPS:
- Responsible To:
Meat Manager / Store Manager
- Teammates Supervised:
None.
- Inter-Relationships:
Frequent contact with all teammates, customers, corporate office and vendors. Occasional contact with teammates from other locations.
V. JOB DUTIES:
- Wrap, weigh and price all meats and related products.
- Assists in keeping perishable merchandise rotated in accordance with departmental procedures.
- Follow approved procedures for receiving, weighing, price marking and breaking down meat procedures.
- Control level of damaged and spoiled/out of date products and ensures proper disposition of same according to company policy.
- Assist in maintaining price book and meat scales.
- Assist in checking and verifies that meat received, to ensure that listed on vendor invoices items delivered, check product for quality, count or weight and conditions.
- Communicate and coordinate with Meat Manager to provide feedback from the store.
- Follow approved procedures for receiving product, pricing, marking and restocking cases to ensure quality protection, accuracy and product rotation.
- Assists in implementing and follow department merchandising plan.
- Assists in training department teammates.
- Complies of company policies, programs, procedures and guidelines.
- Work with department teammates to identify the root causes of issues and inefficiencies.
- Interact with teammates to ensure that all teammates understands Lowe's expectations.
- Constantly interacts with customers.
- Keep work area maintained appropriately to ensure a safe work environment for teammates and customers.
- Must be able to perform other duties.
- Must be able to unload trucks, breakdown loads and stock product.
-. Assists in ensuring that all Management Awareness policies and goals are maintained at all times in the meat department.
- Maintain good housekeeping and sanitation standards according to department policies and procedures
- Complies with safety standards and policies.
- Responsible for seeing that all meat cuts are attractively presented. Re-wrap products as necessary.
- Clean and sanitize meat preparation areas, equipment and fixtures in accordance with department standards.
- Monitor inventory of cleaning supplies and sanitizing chemicals. Inform meat manager when levels are low.
- Adhere to all compliance of company policies, programs, procedures and guidelines.
- Work with teammates to identify the root causes of issues and inefficiencies.
- Constantly interacts with teammates to ensure that all teammates understands Lowe's expectations.
VI. MINIMUM REQUIREMENTS:
Training and Experience:
- High School Diploma or equivalent required. Completion of a apprentice/ training program or equivalent combination of education and experience.
Knowledge, Abilities and Skills:
- Knowledge of various cuts and types of meat products and recommended uses or cooking methods. Knowledge and ability to operate meat department equipment. Ability to read and write English. Good customer relations skills. Must posses basic math skills. Ability to calculate mixture ratios when preparing cleaning solutions.
Licenses, Registration and Certification:
- None.
VII. WORKING CONDITIONS:
- Constant exposure to refrigerated cutting rooms and storage areas. Constant exposure to high humidity. Occasional exposure to frozen food storage with temperatures as low as 20 degrees below zero. Works on wet or slippery surfaces. Noise level normally moderate. Can be extreme when power tools or other equipment are in use. Subject to hazards when operating meat cutting equipment. Subject to communicable disease.
VIII. PHYSICAL REQUIREMENTS:
- Heavy work- exerting 50-100 pounds of force occasionally, and 25-50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to move objects. Requires walking and/ or standing up to a significant degree. Must be able to climb, stand, bend, push or pull, twist, grasp, squeeze,stoop, kneel, squat, reach, handle, finger,feel hear and see. Must be able to read small letters and dates on meat items. Subject to psychological stress.
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are looking for representatives to support inbound customer service, help desk, and back-office processing representatives for commercial and public sector support positions. If you believe you have a positive and persuasive personality and have the drive to succeed, this is the career for you! With our industry-leading training program, you are sure to thrive and grow.
There are a wide variety of project openings available. Schedules vary by site and program. This is an entry-level position that offers on-the-job paid training. Candidates should be highly reliable, have great communication skills, and be willing to constantly learn on the job.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off
- Incentives & Rewards
- Health Benefits
- Retirement Savings
- Disability Insurance
- Life Insurance
- Career Growth
- Paid Training
- Fun, Engaging Work Environment
- Casual Dress Code
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Lead Teller within PNC's Retail Banking organization, you will be based in Frederick, MD.
Job DescriptionCoaches, mentors and leads tellers by example to deliver a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate.
Coaches, mentors and leads tellers by example in identifying opportunities through meaningful conversations with customers, making appropriate referrals to branch staff.
Coaches, mentors and leads tellers by example in performing lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources.
Coaches, mentors and leads tellers by example with clear communication skills, transaction handling and problem resolution processes. Assists the Branch Manager in performance management and new hire selection processes.
Coaches, mentors and leads tellers by example in adhering to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
- Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
- Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales
CompetenciesAccuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs
Work ExperienceRoles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties. Typically requires 1+ years of related experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
EducationNo Degree
CertificationsNo Required Certification(s)
LicensesNo Required License(s)
Pay TransparencyBase Salary: $44,720.00 $59,800.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
Application WindowGenerally, this opening is expected to be posted for two business days from 06/20/2025, although it may be longer with business discretion.
BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives. In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards.
Disability Accommodations StatementIf an accommodation is required to participate in the application process, please contact us via email at . Please include \"accommodation request\" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say \"Workday\" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
Equal Employment Opportunity (EEO)PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
California ResidentsRefer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
The Asssitant Beef Shoppe Manager/Meat Cutter will gain the skills, knowledge, and expertise to be considered a successful Beef Shoppe Manager. To supervise and ensure that Lowes Foods guest service, merchandising programs, and departmental operations are maintained in the beef shoppe/seafood department to achieve maximum sales. Assume the duties of the Department Manager in their absence.
Meat cutting experience is required.
It's an exciting time to join Lowes Foods! In addition to being part of a family-owned and growing company, we offer great pay and excellent benefits including Medical, Dental, and Vision, 401K and Pension Plan, a discount for shopping, paid time off, weekly pay, and more!
Responsibilities:1. Ensures all guests receive polite, friendly greetings and interactions from the Beef Shoppe staff. Creates a selling environment through the use of selling skills.
2. Achieves budgeted sales, supply/wrap, shrink, and gross profits for the Beef Shoppe and seafood departments.
3. Prepare products for sale (meat cutting, slicing, trimming, wrapping, weighing, and pricing) according to Lowes Foods Standards.
4. Maintains the desired level of inventory and supplies for the Beef Shoppe and seafood departments. Ensures in stock conditions through proper ordering.
5. Operates the department according to merchandising and operational programs and guidelines.
6. Maintains high quality and freshness with products available for sale. Ensures all products are in date.
7. Maintains safety and sanitation standards in all areas that come in contact with meat/seafood and in the prep areas, coolers, freezers, and sales floor.
8. Provides guidance, orientation, training, and feedback to the Beef Shoppe and seafood department staff to ensure Beef Shoppe hosts achieve satisfactory performance standards and guest interaction.
9. Performs product preparation, receiving, stocking, and guest service as necessary to achieve standards.
10. Maintains the department's labor budget and ensures that optimal hours are scheduled for the department to maximize sales and guest service.
11. Performs all other duties as assigned by management.
1. Should possess good interpersonal skills, effective selling skills, and have an outgoing personality.
2. Ability to work well with others. Ability to sell and interact with guests.
3. Ability to lift 50 lbs. occasionally and 25 lbs. constantly.4. Ability to read and understand information and directions.
5. Knowledge of meat/seafood products and operations.
6. Ability to supervise people, including training and development.
7. Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job, including operating a computer.
8. Must be at least 18 years old.
9. Must be able to work in a cold environment.
10. Ability to bend, kneel, and stand for extended periods of time.
11. Meat cutting experience is required.
#LI-JS1
#boost
[Customer Support / Remote]
- Anywhere in U.S.
/ Competitive Salary / Paid Training
- As a Customer Service Rep you'll: Manage inbound and outbound calls; Resolve customer concerns effectively and efficiently; Build sustainable relationships and trust with customer accounts through open and interactive communication; Ensure customer satisfaction in every interaction; Keep records of customer interactions, process and update customer accounts and file documents; Follow communication procedures, guidelines, and policies...Hiring Fast >>
Remote working/work at home options are available for this role.
Location: Killeen, TX
Position OverviewWe are looking for customer service representatives to support inbound customer service, help desk, and back-office processing for commercial and public sector support positions. In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and professionally represent some of the most recognizable brands in the world.
There are a wide variety of project openings available. Schedules vary by site and program; however, we can usually find something that works for everyone. This is a great opportunity for you to jumpstart your career, and with our industry-leading training, you are sure to grow.
Prior contact center experience isn't required; candidates experienced in customer service industries such as servers, bartenders, and retail associates are encouraged to apply!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position ResponsibilitiesThis position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Essential Duties
- Handle inbound and outbound contacts in a courteous, timely, and professional manner
- Listen to customers, understand their needs, and resolve customer issues
- Research systems to find missing information as applicable; coordinate with other departments to resolve issues as applicable
- Follow the processes of the Client program and perform all tasks in a courteous and professional manner
- Utilize systems and technology to complete account management tasks
- Accurately document and process customer claims in appropriate systems
- Follow all required scripts, policies, and procedures
- Utilize knowledge base and training to accurately answer customer questions
- Comply with requirements surrounding confidential information and personal information
- Appropriately escalate customer issues with the managerial team
- Escalate customer issues to the appropriate staff and managerial for resolution as needed
- Ensure first call resolution through problems solving and effective call handling
- Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
- Adhere to all attendance and work schedule requirements
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow-up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required)
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
All MCI Locations
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI: We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical RequirementsThis job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable AccommodationConsistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and EqualityAt MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to