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The Medical Staff Services & Credentialing Supervisor is responsible for the day-to-day operational supervision, oversight, and performance management of the Medical Staff Office credentialing team and administrative support functions. This role ensures that all medical staff credentialing, privileging, reappointment, and related Medical Staff processes are executed in full compliance with The Joint Commission (TJC), CMS, Medicaid, NCQA, Medical Staff Bylaws, and organizational policies.
In addition, the Supervisor serves as a key operational partner to the Senior Director of Physician Services and the Delegation Analyst to ensure alignment, accountability, and consistency across credentialing and delegated credentialing functions. While the Supervisor does not own delegation work as a primary responsibility, they are expected to collaborate, escalate issues, support operational problem-solving, and provide leadership coverage as needed, including stepping in alongside the Senior Director when required to support continuity of operations.
This role functions as a representative of the Medical Staff Office in internal and external interactions and serves as the final internal operational review for credentialing and privileging items prior to presentation to the Credentials Committee, Medical Executive Committee (MEC), and other governing bodies.
PRINCIPAL DUTIES AND JOB RESPONSIBILITIES
Medical Staff Credentialing & Privileging Oversight
- Provide direct supervision and operational leadership to Credentialing Specialists and Administrative Secretary.
- Ensure timely, accurate, and compliant processing of:
- Initial appointments
- Reappointments
- Privilege requests and modifications
- Resignations, leaves of absence, suspensions, and reinstatements
- Confirm adherence to:
- Medical Staff Bylaws, Rules & Regulations, and policies
- Credentialing and privileging criteria
- Regulatory and accreditation standards (TJC, CMS, Medicaid, NCQA)
- Serve as the final internal operational review prior to submission to:
- Credentials Committee
- Medical Executive Committee (MEC)
- Governing Board, as applicable
Delegated Credentialing Collaboration & Oversight
- Collaborate closely with the Delegation Analyst and Senior Director to ensure:
- Credentialing Specialists understand and meet expectations related to delegated credentialing workflows.
- Credentialing processes align with NCQA delegated credentialing requirements and payor expectations.
- Serve as an escalation and coordination point when issues arise that impact credentialing accuracy, timeliness, or delegation readiness.
- Support cross-functional problem-solving related to:
- Data integrity
- File completeness
- Audit findings
- Process gaps affecting delegation
- Maintain flexibility to assist or step in alongside the Senior Director as needed to support delegation-related initiatives or operational continuity.
Supervisory & Leadership Responsibilities
- Assign, prioritize, and monitor daily and long-term work assignments for credentialing staff.
- Conduct ongoing performance coaching, feedback, and corrective guidance in collaboration with the Senior Director.
- Participate in performance evaluations and staff development planning.
- Approve staff PTO requests in coordination with the Senior Director; ensure appropriate coverage and continuity of operations.
- Monitor workload distribution and proactively identify staffing or workflow concerns.
- Ensure staff compliance with departmental standards, timelines, and expectations.
- Serve as a role model for professionalism, accountability, and regulatory rigor.
Committee & Governance Support
- Ensure credentialing and privileging materials are:
- Accurate
- Complete
- Properly vetted
- Submitted in accordance with established deadlines
- Support preparation of agendas, supporting documentation, and follow-up actions for:
- Credentials Committee
- Medical Executive Committee (MEC)
- Other Medical Staff or governance committees as assigned
- Track and ensure timely execution of committee decisions and follow-up actions.
Systems, Data Integrity & Reporting
- Oversee accurate data entry and maintenance within MSOW (current system).
- Play a key operational role in the transition from MSOW to MD-Staff, including:
- Staff readiness
- Workflow alignment
- Data accuracy and consistency
- Ensure credentialing data integrity to support:
- Master Roster development
- Regulatory reporting
- Payor and delegated credentialing requirements
- Identify trends, risks, and process gaps and escalate concerns to the Senior Director.
Regulatory, Accreditation & Survey Readiness
- Maintain continuous readiness for:
- TJC surveys
- CMS and Medicaid reviews
- NCQA accreditation and delegated credentialing audits
- Ensure documentation, files, and workflows meet surveyor expectations.
- Participate in surveys, audits, and site visits as required, including travel between campuses or other locations.
Representation & Professional Collaboration
- Represent the Medical Staff Office in meetings with:
- Physicians and APPs
- Department Chairs and Medical Staff leadership
- Quality, HR, IT, Compliance, and other departments
- Communicate professionally and effectively with internal and external stakeholders.
- Escalate sensitive or high-risk issues to the Senior Director in a timely manner.
Decision-Making Authority
- Authorized to make day-to-day operational decisions related to credentialing workflow, staff assignments, and issue resolution.
- May approve PTO in coordination with the Senior Director.
- May represent the Medical Staff Office operationally in meetings and discussions.
- Does not independently alter Medical Staff policy, bylaws, or credentialing criteria without Senior Director approval.
QUALIFICATIONS
Required
- Bachelor's degree or equivalent combination of education and experience preferred.
- Progressive experience in medical staff credentialing or provider enrollment.
- Prior supervisory or lead experience strongly preferred.
- Demonstrated working knowledge of:
- Medical Staff Bylaws and governance
- Credentialing and privileging standards
- TJC, CMS, Medicaid, and NCQA requirements
- Experience using credentialing systems (MSOW and/or MD-Staff preferred).
Preferred
- Experience supporting delegated credentialing or NCQA accreditation.
- Experience in a multi-hospital or complex health system environment.
KNOWLEDGE AND SKILLS:
Core Competencies
- Regulatory and accreditation expertise
- Operational leadership and staff supervision
- Attention to detail and risk awareness
- Professional judgment and discretion
- Strong written and verbal communication
- Ability to manage competing priorities and deadlines
- Collaboration and escalation judgment
PERFORMANCE EXPECTATIONS
WORK ENVIRONMENT
Work Location: On-site; travel between campuses and other locations required as needed
The above statement reflects the general details considered necessary to describe the principle functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
Total Rewards at AtlantiCare
At AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)
Medical, Prescription Drug, Dental & Vision Insurance
Retirement Plans with employer contributions
Short-Term & Long-Term Disability Coverage
Life & Accidental Death & Dismemberment Insurance
Tuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Compensation: Competitive salary
Comprehensive Benefit Package:
•Health Insurance: Co-pay or HSA plan options: 100% paid for Employee
•Dental: 100% paid for Employee
•Vision: 100% paid for Employee
•$50,000 Group Life Insurance with AD&D
•Long-Term Disability: 100% paid for Employee
•Medical and Dependent Care Flexible Spending Accounts
•Health Savings Account with employer contribution
•Supplemental Insurances: Short-Term Disability, Supplemental Life and AD&D, Critical Illness, Hospital Indemnity and Accident •Retirement Plan: 457 plan Pre-Tax and Roth options
Position Summary
The Dialysis Nurse Manager provides oversight and direction to all direct care staff that provide dialysis and nursing care in the Dialysis Unit at the Cherry County Hospital and Clinic. The Nurse Manager assumes the responsibility of day-to-day operations of the dialysis unit, coordinating the required resources for optimal patient care delivery. While on site, the Nurse Manager problem solves and expedites communications with other health care providers to ensure optimal patient outcomes.
Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Coordination of Patient Care
- Provides for patient care requirements by coordinating and directing the operations of the patient care in the dialysis unit
- Provides guidelines for measuring the quality of patient care, based on accepted standards of nursing practice
- Assures delivery of patient care consistent with private, state, and federal regulations
- Ensures appropriate numbers of component staff are available to meet patient care needs
- Ensures patient care assignments are based on patient needs and staff competency
- Assures nursing staff participates in the development of the individual patient care plan and teaching program for dialysis patients
- Assures care/services provided meet cultural and age-related needs of the patient population served
- Provides direction in the application of the nursing process, maintaining clinical expertise in the assessment and care of the patient with renal failure
- Serves as a patient advocate
- Communicates with other health care team members and departments to meet patient care needs
- Demonstrates ability to perform all of the staff nurse essential functions when providing direct patient care per unit requirements
- Monitors adherence to policies, procedures, rules, and regulations to ensure safety of patients and staff
- Assures current written policies and procedures are available to assist the nursing staff and encourages participation of the staff in the formulation of policies and procedures when indicated
- Implements standards of nursing care, review and revises standards as necessary to ensure optimal patient outcomes
- Facilitates timely admissions, transfers and discharges
- Keeps management informed of patient care and staff issues
- Demonstrates continued involvement in professional growth by developing personal education objectives and participating in professional growth opportunities to assure continued adherence to professional standards and provision of quality patient care
- Follows established hospital and unit policies and procedures
- Ensures the confidentiality of patients’ medical, personal, and financial records is maintained
- Knowledgeable of and committed to practicing Corporate Compliance policies and procedures
Administrative/Regulatory Requirements
- Maintains working knowledge of pertinent rules, regulations and policies affecting the unit and assures staff compliance with these
- Assists in preparation for and participates in surveys and certifications
- Recognizes, takes action and reports deficiencies in a timely manner
- Assists in writing, reviewing and updating patient care policies and procedures specific to the unit
- Reviews selected documentation for compliance with required private, state and federal rules and regulations
- Maintains and submits required documentation/reports for the ESRD Network, administration and governing body as required
- Maintains ongoing liaison among the governing body, administration, medical and nursing personnel, and other professional staff through meetings and periodic reports
- Participates in the development, negotiation and implementation of agreements or contracts into which the Dialysis Unit may enter into, as directed by management
- Ensures the development and implementation of an accounting and reporting system, including the annual development of a budgetary program, maintenance of fiscal records and submission of fiscal records and quarterly reports to the governing body
- Coordinates multidisciplinary facets of renal care
Staff Performance and Development
- Monitors performance of unit staff through data collection, identifying learning needs, educating, role modeling, and evaluation to ensure maintenance and enhancement of clinical expertise
- Problem solves and makes decisions within areas of accountability by using a well defines approach to ensure effective and efficient patient care
- Assures clear, concise and current written policies and procedures are available to assist the nursing staff and support positive patient outcomes
- Assures all new personnel successfully complete the required orientation program
- Identifies learning needs of staff and assures that technical/clinical professional programs for staff development are available to encourage personnel development
- Provides immediate feedback to staff and management regarding performance issues
- Reviews documentation and evaluates staff for competency and p0erformance evaluations
- Role models positive professional characteristics
- Contributes to professional growth of colleagues
- Participates in educational programs and staff meetings
- As needed, attends trainings and hospital/clinic meetings.
- Maintains authority and approval for hiring, termination, and disciplinary actions
Leadership
- Demonstrates leadership on the job by continuously implementing standards, reviewing and revising as necessary, to reflect changes in nursing practice
- Demonstrates respect for patient rights and confidentiality
- Values potential and contributions of each individual
- Demonstrates accountability and responsibility to seek opportunities for own learning and professional advancement
- Develops and maintains professional contacts and positive relations with the medical team, unit staff, other health care professions, patients and family members
- Promotes nursing profession by effective role modeling
- Provides community educational programs to educate the public regarding hemodialysis service
Quality Assurance/Improvement
- Contributes to and promotes the unit’s Quality Assurance/Improvement Plan to ensure the highest quality patient care is provided
- Incorporates the Quality Assurance/Impr
Be inspired. Be rewarded. Belong. At Emory Healthcare.
At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be. We provide:
- Comprehensive health benefits that start day 1
- Student Loan Repayment Assistance & Reimbursement Programs
- Family-focused benefits
- Wellness incentives
- Ongoing mentorship and leadership programs
- And more!
Overview:
- Plans, organizes and directs the day to day operations of Medical Staff Services Office including staff supervision, verification of physician credentials and information, communications with physicians, hospitals and various agencies involved with medical staff services.
- Accountable for establishing, contributing, and implementation of standards applicable to medical staff members relating to credentialing, quality improvement, and administrative functions for responsible hospital and system.
- Complies with all regulatory standards, providing consultative expertise to the Medical Staff and hospital leadership on options and permissible actions in order to meet those standards.
- Communication: Provides a collegial environment which fosters teamwork both within the medical staff office, with other members of the medical staff service department and medical staff members of hospital.
- Professionalism in all aspects and commitment to the delivery of quality service.
- Financial/Budgeting: Assist in the development of the system medical staff service budget and manages resources within the budget once approved.
- Monitor operating budge and staffing level for consistency with departmental goals while maintaining a high level of customer service satisfaction.
- Management Supervision: Supervises staff and manages employee performance.
- Provides on-going performance feedback, addresses problems, orients and trains employees, verifies competency and identifies and suggests way to develop skills.
- Monitors workflow.
- Develops and implements departmental policies and procedures to comply with medial staff bylaws, hospital bylaws, managed care policies, TJC/NCQA requirements and related state and federal regulations.
- Ensure all provider credentials meet the requirements as outlined by Hospital Medical Staff Bylaws, URAC, TJC and state and federal regulatory agencies.
- Policies and Procedures: Maintain, create and revise policy and procedures related to database management collaboratively within the department and what best meet the system medical staff functions, hospital bylaws, managed care policies, TJC/NCQA requirements, and related state and federal regulations.
- Professional Development: Maintains professional growth by participating in educational programs and professional organizations.
- Maintain knowledge of current industry standards, regulations, trends, practices, and developments.
- Reporting/Data Management: Manages data entry of physician information into practitioner files, status reports and productivity reports for correctness and accuracy.
- Evaluates software needs of credentialing database management to fulfill needs of medical staff office operations.
- Maintain a file audit program ensuring audit and survey preparedness.
- Coordinates transmittal of complete and timely credentials file through the various review committees and board approval.
- Periodic evaluation of data gathering process required to ensure organizational needs are consistently met.
- Bachelor's degree in health care or management related field preferred.
- Five (5) years comprehensive Medical Staff Services in an acute care hospital, managed care or credentialing verification organization with three (3) years of supervisory experience.
- Current National Association Medical Staff Services (NAMSS) certification as a Certified Professional Medical Services Management (CPMSM) preferred.
- Those without certification must obtain it within the first year of employment. Must maintain active certification.
Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare's Human Resources at . Please note that one week's advance notice is preferred.
SUMMARY
The Medical Staff Credentialing Specialist is responsible for the timely processing of initial credentialing applications and reappointment applications for all providers who are eligible for medical staff privileges.
Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned.
- Maintains the US Renal Care credentialing system to ensure that it is updated in real time, data is current, accurate, and valid.
- Compiles initial provider credentialing applications/ information, and sets up provider files in the US Renal Care credentialing system, and processes the initial credentialing file.
- Monitors applications and follows up with providers as needed, notifies facilities and regional leadership of completed applications.
- Tracks all required provider documents by their renewal dates and receive updated documents by provider prior to their expiration date.
- Processes reappointment applications prior to appointment expiration date, working closely with the provider and provider office.
- Processes reappointment applications for previously archived providers as requested by providers and provider offices.
- Works closely with facility leadership to ensure privileges approval packets are completed and returned to the Medical Staff Credentialing office.
- Provides regular credentialing status updates and reports to Manager, Medical Staff Credentialing
- Provides regular credentialing status updated to provider offices and facility leadership.
- Communicates professionally with all USRC staff, providers, and provider offices.
- Notifies providers, provider offices, and Manager, Medical Staff Credentialing of missing or incomplete information.
- Interacts with medical staff provider offices, applicants, facility leadership, and other stake holders demonstrating the highest level of customer service at all times.
- Performs other duties as assigned by Manager, Medical Staff Credentialing and VP, Medical Staff Credentialing.
- Actively promotes GUEST customer service standards; develops effective relationships at all levels of the organization.
- Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures.
- Regular and reliable attendance is required for the job.
Qualifications/Requirements:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
Requirements include:
- Associates Degree or equivalent experience required.
- Two (2) years in Medical Staff credentialing experience.
- Experience with VerityStream (or CredentialStream) preferred.
- Certified Provider Credentialing Specialist (CPCS) preferred.
- Must have proficient computer skills, including Microsoft Office (Word, Excel and Outlook); proficiency in USRC applications required within 90 days of hire.
All Full Time employees are eligible for the following benefits:
* Medical / Pharmacy
* Dental
* Vision
* Voluntary benefits
* 401k with employer match
* Virtual Care
* Life Insurance
* Voluntary Benefits
* PTO
All Part Time employees are eligible for the following benefits:
* 401k with employer match
* PTO
UPMC is committed to investing in nurses like you –financially, personally, and professionally –starting on day one of your career. From tackling student loans to advancing your career later in life, UPMC is the partner you need to succeed and thrive in your nursing career. Here’s how we support our nurses:
- Generous Sign-On Bonus of up to $15,000* (*Amount and eligibility based on type of nursing role and candidate experience)
- Up to five and a half weeks of Paid Time Off annually, plus seven paid holidays each year
- Dedicated career ladders, including a brand-new nursing career ladder added just this year, allowing you to achieve your highest potential while rewarding you for your experience and advanced education.
- Tuition reimbursement of up to $6,000 per academic year at any accredited institution, available to employees and their dependents (plus discounts for UPMC employees including no cost RN-BSN/MSN options!)
The Senior Professional Staff Nurse II is a Registered Nurse, a member of the care delivery team, and responsible for seeking opportunities to assist in changing practice through process improvement. The Senior Professional Staff Nurse II is responsible to set the standards for the level and quality of care. The Senior Professional Staff Nurse II has responsibility, authority and accountability for the provision of nursing care. The Senior Professional Staff Nurse II manages and provides patient care activities for a group of patients and their families through the application of independent judgment, communication and collaboration with all team members. The role of the Senior Professional Staff Nurse II encompasses leadership, partnership, collaboration and supervision. The Senior Professional Staff Nurse II establishes and maintains collaborative relationships with physicians, other health care providers, patients and their families, to achieve desired patient outcomes throughout the continuum of care. The Senior Professional Staff Nurse II demonstrates a commitment to the community and to the nursing profession.
Responsibilities:
- Admitting/prepping patients for surgical procedures.
- Recovering patients from anesthesia after surgery.
- Providing discharge instructions to patients and support person.
- Care for patients in extended stay waiting for inpatient bed.
- Collaborating with other members of the team to ensure the unit meets all regulatory standards.
Work Schedule: Day/evening with a variety of shift start times, including 8, 10- and 12 hour shifts. Night, weekends and holidays covered by staff on-call when needed.
- Minimum 3 years experience. BSN preferred.
- Annual completion of a professional contributions selected from department, hospital or system goals, and approved by Unit Director AND either: UPMC approved nursing certification required within 1 year of hire/transfer and must be maintained OR Certification not required if Master's in nursing or DNP is held. If a BSN is held, a Master's degree in a related field may be substituted in lieu of Certification.
- The individual must be able to demonstrate the knowledge and skills necessary to provide care and/or interact appropriately to the ages of the patients served by his/her assigned unit as specified below.
- They must also demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs and to provide the care needs as described in the department policy and procedures.
- Must obtain a Solid/Strong/Good or higher on a Professional Staff Nurse Performance Evaluation to be promoted to this level. Must maintain a Solid/Strong/Good or higher on annual performance evaluation to maintain status.
- Ability to establish and maintain positive, caring relationships with executives, managers, physicians, non-physician providers, ancillary and support staff, other departments, and patients/families.
- Ability to work productively and effectively within a complex environment, handle multiple/changing priorities and specialized equipment. Exemplary clinical judgment with critical thinking, analytical and problem solving abilities required as related to various aspects of patient care. Critical thinking skills necessary to exercise and to lead others in application of the nursing process.
- Mobility and visual manual dexterity. Physical stamina for frequent walking, standing, lifting and positioning of patients.
Licensure, Certifications, and Clearances:
Additional License RequirementsAnnual completion of a professional contributions selected from department, hospital or system goals, and approved by Unit Director AND either: UPMC approved nursing certification required within 1 year of hire/transfer and must be maintained OR Certification not required if Master's in nursing or DNP is held.If a BSN is held, a Master's degree in a related field may be substituted in lieu of Certification.CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hireCurrent licensure as a Registered Professional Nurse either in the state where the facility is located or in a state covered by a licensure compact agreement with the state where the facility is located.
- Advanced Cardiac Life Support (ACLS)
- Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
- Pediatric Advanced Life Support (PALS)
- Registered Nurse (RN)
- Act 31 Child Abuse Reporting with renewal
- Act 33 with renewal
- Act 34 with renewal
- Act 73 FBI Clearance with renewal
*Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state. Hires and current employees working on an out-of-state NLC license who later change their residency to the state where the facility is also located will have 60 days upon changing their residency to apply for licensure within that state.
UPMC is an Equal Opportunity Employer/Disability/Veteran
GENERAL STATEMENT OF DUTIES
Each Staff Attorney is a part of a team of lawyers, social workers and legal assistants who represent
city employees and their families in connection with civil legal matters covered by the MELS
programs.
EXAMPLE OF TYPICAL TASKS
Staff Attorneys assigned to specialized areas are expected to become proficient in those areas. Under
the direction of Supervising Attorneys, all Staff Attorneys have direct responsibility for all legal
components of cases assigned to them from the initial intake to the conclusion of the matter. In
instances where paraprofessional assistance is appropriate, the Staff Attorney is expected to delegate
to the paraprofessional certain tasks and to assure that they are properly completed.
Staff Attorneys are expected to adhere to prescribed systems of substantive case handling and office
procedures and to keep strict records of all activities, including accurate time records. Each Staff
Attorney meets regularly with the team’s Supervising Attorneys to review the progress of each case
assigned to that Staff Attorney and to review in depth the overall handling of each case at its
conclusion.
While addressing clients’ legal interests as outlined above, Staff Attorneys must also be aware that
each client represents more than an abstract legal problem to be analyzed and solved. Legal problems
are often closely linked to personal, family or work problems that must be addressed in order to provide
effective, lasting assistance to clients. MELS attorneys must, therefore, be sensitive to clients’ nonlegal matters and collaborate with staff social workers in service to the clients.
REQUIREMENTS
• Admitted to New York Bar
• MELS will expect each Staff Attorney to make a commitment of at least two years to MELS
• Two years’ experience preferred after admission to the New York Bar
• Ability to work with co-workers in a professional and non-confrontational manner
• Bi-lingual Spanish speakers are encouraged to apply
Anyone interested in this position, should send resume and cover letter to Jacqueline Francis,
, Director of MELS, by the end of the business day on January 21, 2026
Position Summary
Regional Role | 9 Hospitals + 2 Ambulatory Surgery Centers
Trinity Health Michigan is seeking an experienced and visionary Director of Medical Staff Services to lead Medical Staff Services (MSS) operations across our 9 hospitals and 2 ambulatory surgery centers. This is a high‑impact, system‑level leadership role responsible for driving standardization, regulatory excellence, and operational performance across the region.
In this role, you will report to the Chief Clinical Officer and partner with Chief Medical Officers from each health ministry to advance Medical Staff governance, credentialing, peer review processes, and administrative standard work. You will lead regional initiatives, ensure consistent application of harmonized policies and bylaws, and guide MSS teams in delivering efficient, compliant, and high‑quality services.
Key Responsibilities
- Provide strategic and operational leadership for Medical Staff Services across the Michigan region.
- Ensure high‑quality, compliant credentialing, recredentialing, and data management processes.
- Maintain harmonized Medical Staff Bylaws, Rules & Regulations, and Credentialing Policies across all sites.
- Lead regional peer review oversight, including OPPE, FPPE, and peer review workflows.
- Support Medical Staff governance and serve as the administrative liaison to regional Credentialing Committees.
- Develop and maintain a regional dashboard for MSS operational performance.
- Lead process‑improvement initiatives to enhance efficiency, accuracy, and consistency.
- Collaborate with CMOs, hospital leadership, and regional councils to advance system goals.
- Monitor and implement regulatory, legal, and accreditation requirements (CMS, TJC, DNV, etc.).
Education & Certification
- Advanced degree required (Healthcare Administration, Business Administration, or related field).
- Comprehensive knowledge of credentialing and Medical Staff Services typically gained through a bachelor’s degree or equivalent experience.
- CPMSM or CPCS certification preferred.
Experience
- 5-10 years of progressive management experience in Medical Staff Services.
- Must possess comprehensive knowledge of medical staff credentialing, peer review and the delivery of medical staff services.
- Demonstrated success in leading teams, managing complex workflows, and driving organizational improvement.
- Experience overseeing multiple hospitals or a central verification office (CVO) strongly preferred
Required Skills & Abilities
- Strong communication and interpersonal skills to collaborate across clinical and administrative teams.
- Advanced analytical and problem‑solving capabilities.
- Deep knowledge of contemporary healthcare management practices.
- Ability to lead through influence in a large, matrixed environment.
- Commitment to regulatory compliance and operational excellence.
Why Join Trinity Health Michigan?
- Influence MSS operations across a major regional system
- Lead meaningful work that directly supports clinical quality and patient safety
- Collaborate with top clinical and administrative leaders
- Shape the future of Medical Staff Services statewide
- Hybrid reporting structure with travel to sites across the state of Michigan.
Summary:Assures the proper credentialing of physicians, professionals, and paraprofessional individuals with staff privileges. Provides administrative and secretarial support to the medical staff. Records, transcribes, and maintains all necessary records.Responsibilities:
Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
The Credentials Verifications Office (CVO) Medical Staff Coordinator is responsible for the coordination of medical Staff credentialing and privileging.
The CVO Medical Staff Coordinator prioritizes the work processes and monitors the performance of the Credentialing Specialist
Process and expedite the CVO credentialing of Medical Staff and Allied Health Professional applications, appointments, reappointments, requests for change in privileges, and changes in status.
Maintain credentials files, reflecting current licensure, liability insurance, board certification, etc.
Maintain current data in credentialing software system for easy and accurate access upon request.
Prepare reports from credentialing software as requested.
Act as liaison to all members of the Medical Staff by handling telephone and written requests for verification information.
Other duties as assigned.
Requirements:Education/Skills
* High School Diploma or equivalent
Experience
* 1-3 years' experience preferred
Licenses, Registrations, or Certifications
* Certified Provider Credentialing Specialist (CPCS) certification within 2 years of hire.
Work Schedule:
8AM - 5PM Monday-FridayWork Type:Full Time
Full Time 36 hours/week
7pm-7:30am
Onsite
Summary:
The NICU/PICU Flex Staff Nurse provides nursing care requiring specialized knowledge judgment and skill derived from the principles of biological, physical, behavioral, social and nursing sciences. The NICU/PICU Flex Staff Nurse will be expected to provide clinical nursing care in the Pediatric Intensive Care Unit and the Neonatal Intensive Care Units based on the needs of the unit.
Responsibilities:
1. Assesses, plans, implements, evaluates, and directs nursing care with a focus on family centered care for individuals or groups of patients within the assigned scope of practice.
2. Demonstrates the knowledge and skills necessary to provide care for the physical, psychosocial, educational, and safety needs of the patients served regardless of age and developmental status is required.
3. Performs leadership and professional duties.
4. Performs patient-centered care duties.
5. Performs quality improvement and safety duties.
6. Participates in the development education for staff members for clinically related issues. May be responsible for precepting new employees and act as a mentor to the clinical staff.
7. Performs evidence-based practice duties.
8. Supports the provider staff and actively promotes collaboration for efficient operation and quality care, and legendary customer service for pediatric patients using a team approach.
9. Performs systems-based practice duties.
10. Performs informatics and technology duties.
11. Staff may be temporarily assigned to an area throughout the Akron Children's Hospital enterprise, based on patient needs requiring similar knowledge and skill.
12. Other duties as required.
Other information:
Technical Expertise
1. Demonstrated ability to provide leadership, guidance, and motivation to other staff members with emphasis on working as a collaborative team to provide quality service to patients and their families.
2. Strong communication skills, both verbal and written are required.
3. Excellent customer service and interpersonal communication skills are required.
4. Strong organizational skills are required.
5. Ability to work well under pressure to prioritize and complete required tasks and responsibilities in a timely and accurate manner.
6. Experience working with various levels within an organization is required.
7. Experience in healthcare is preferred.
8. Experience working in Microsoft Office (Outlook, Excel, Word) or similar software is required.
9. Experience working an electronic medical record system (i.e. EPIC) or similar software is preferred.
Education and Experience
1. Education: Bachelor of Science in Nursing (BSN) is required or must be obtained within 5 years from date of hire.
2. Current certification in Basic Life Support training from the American Heart Association is required. Additional certifications may be required based on the assigned department or unit. Additional certifications that must be obtained within one (1) year of hire include ACLS, PALS, and TNCC
3. Active licensed as a Registered Nurse (RN) in the state of Ohio is required.
4. Years of relevant experience: Minimum of one (1) year of experience is required.
5. Years of experience supervising: None
Full Time
FTE: 0.900000
Status: Onsite
Liberty Cares
With Compassion
At Liberty Healthcare and Rehabilitation Services, we promote a challenging, but rewarding opportunity in a caring environment.
We are currently seeking an experienced:
STAFF DEVELOPMENT COORDINATOR - RN
Job Description:
- Coordinates the staff development program for the Facility.
- Acts as personnel health nurse for Facility.
- Provides orientation for all employees following the orientation policy and outline.
- Conducts blood borne pathogens training for all new employees and presents updates to staff.
- Conducts hazard communication standards training for all new employees and presents updates to all staff at least yearly.
- Acts as the primary instructor for the Nurse Aide Training Program as approved by DFS, as necessary.
- Posts workshops, hospital in-service or continuing education classes pertinent to staff and encourages attendance and participation.
- Coordinates, schedules and directs in-house in-service for all staff.
- Assists other Nursing Management Team as directed by the Director of Nursing in reviewing incident reports.
- Works as charge nurse and/or supervisor as needed in nursing emergencies.
Job Requirements:
- Registered Nurse, graduated from an accredited School of Nursing with a current, valid RN license from the North Carolina Board of Nursing.
- Five years of nursing experience in a long term care setting, and/or nursing education experience.
- Ability to provide quality nursing care to patients and genuine interest in geriatric nursing.
- CPR certified yearly.
- Ability to supervise nursing staff, assuring that work assignments are completed appropriately and timely.
- Ability to make decisions regarding nursing problems.
- Ability to teach, instruct and direct orientation, continuing education, and in-services.
- Read, know, and follow personnel, department and facility procedures, and adhere to local, state, and federal requirements.
Visit for more information.
Background checks/drug-free workplace.
EOE.
PI32d98f8f3317-362