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Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Responsible for managing the GPO's contractual responsibilities regarding the payout of Manufacturer rebate payments. Ensure accurate and timely payments in accordance with established KPI's. Able to understand complex GPO contracts and clearly communicate with internal and external customers.

Responsibilities

• Direct efforts for reconciliation, compilation, and payout of customer earned rebates.
• Direct efforts for contractual invoicing of rebates to Manufacturers
• Review and approve rebate payments in Vistex, ensuring accuracy in payout
• Review GPO contracts and provide feedback/redlines in iCertis relative to invoicing/baselines/rebate payout.
• Manage contract assignments among analysts to ensure proper alignment and a balanced workload for the purpose of meeting internal KPIs.
• Monitor, update, and maintain accuracy of metrics for the purpose of reporting KPI's to the Sales team and Senior leadership.
• Completes rebate payment processes and provides additional schedules, analyses, or ad hoc reporting as needed by senior management, internal stakeholders, or customers.
• Maintain structure of proper and effective internal controls for all rebates and GPO rebate contract activities.
• Manages team's case load assignment in GPOconnect, ensuring that all cases are addressed within an appropriate timeframe and closed accordingly.
• Responsible for continuous improvement of the accounting and rebate payout piece of the contracting process.
• Performs related duties as assigned.

Education and Work Experience

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year Bachelor's Degree program, technical vocational training, or equivalent combination of experience and education; Degree in Accounting, Information Technology and/or Finance; CPA preferred. Normally requires a minimum of six (6) years progressively responsible related experience.

Skills and Knowledge

• Knowledge of various financial management principles, financial statement analysis, business law, plan development, productivity and profitability analysis
• Ability to implement and support an enterprise-wide financial planning tool
• Knowledge of Access or other database reporting applications
• Demonstrates initiative and has a strong sense of urgency to meet deadlines
• Strong spreadsheet and general ledger skills
• Ability to communicate effectively both orally and in writing
• Strong interpersonal skills
• Strong mathematical and analytical skills
• Excellent problem-solving skills and sound judgment
• Strong organizational skills; attention to detail
• Understanding of ABC policies, philosophy, goals and objectives in order to affect financial oversight in protecting the company's assets
• Strong knowledge of Microsoft Word, Excel and PowerPoint

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more.

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email . We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned.

Affiliated Companies: Specialty Advancement Network, LLC

• Follows established operational policies and procedures to ensure the effective and efficient delivery of legal services for General Sessions, Circuit, and Juvenile Courts.
• Makes independent, neutral, and detached decisions in accordance with legal standards.
• Issues warrants for individuals suspected of criminal activity within Sevier County.
• Ensures compliance with established legal standards and procedures for the issuance of warrants, summons, search warrants, orders of protection, and other legal documents.
• Conducts initial appearance duties, including advising defendants of charges, setting arraignment dates, establishing bail, ordering conditions of release, issuing orders granting bail, GPS and bond conditions per Tennessee Code Annotated.
• Issues ex-parte orders of protection and petitions for orders of protection.
• Performs Initial Appearances within the secured area of the jail, ensuring compliance with legal standards while maintaining professionalism in an environment that may involve exposure to profane language, violent outbursts, and yelling.
• Interacts with mentally ill defendants, employing de-escalation techniques, patience, and sound judgment to address their unique needs while upholding judicial procedures.
• Transfers summons, warrants, and orders of protection to the appropriate department or agency.
• Signs warrants on behalf of federal magistrates under Federal Rules of Criminal Procedure (Rules 3,4, and 5) when a federal magistrate is unavailable.
• Issues juvenile petitions for criminal charges and conduct initial appearances for juveniles in custody, including setting bail and issuing appropriate orders.
• Logs, maintains, and updates records of warrants and other legal documents issued.
• Attends required training with the Judicial Commissioners Association of Tennessee to stay current on proposed and enacted legislation relevant to the role (Minimum of 12 hours annually).
• Maintains detailed records and documentation of all job-related activities, including issued warrants, bonding arrangements, and work hours.
• Issues failure-to-appear warrants for individuals who fail to meet court appearance obligations.
• Assesses probable cause and evidence to determine whether to issue warrants, citations, or orders of protection.
• Provides assistance to the public by answering calls, explaining court proceedings, and offering information related to General Sessions, Circuit, Juvenile Criminal, and Juvenile Civil operations.
• Collaborates with court officers, law enforcement personnel, and other stakeholders to ensure accurate and timely processing of legal documents.
• Utilizes and maintain knowledge of Tennessee Code Annotated to ensure proper citation and legal accuracy in all documentation.
• Performs other incidental and related duties as required and assigned.

• Annual appointment to the position by the Sevier County Board of Commissioners.
• High school diploma or general education degree (GED) or an equivalent combination of education and experience.
• Must be a resident of Sevier County, citizen of the United States, and at least 21 years of age or older.
• Possession of a valid Tennessee Driver's License and the ability to obtain insurance at standard vehicle liability rates.
• Ability to pass a physical and drug screen administered through a licensed physician.
• No convictions, guilty pleas, or pleas of nolo contendere to any felony or violations of federal, state, or local laws relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances.
• Cannot have been discharged under other than honorable conditions from any branch of the United States Armed Forces.
• Membership in or eligibility to obtain membership in the Judicial Commissioner Association of Tennessee.

• A Bachelors degree or coursework in criminal justice, law enforcement, public administration, or a closely related field.
• A minimum of three years of experience in court operations, law enforcement, or a related area, demonstrating knowledge of judicial procedures and legal processes.

• Comprehensive knowledge of Tennessee Code Annotated Sections 40-1-111 through 40-5-201, legal processes in General Sessions, Juvenile, Circuit, Chancery, and Probate Courts, and applicable Local Court Rules.
• Understanding of laws related to the rights of defendants, victims, and witnesses, as well as regulations for civil, criminal, and juvenile cases, including probation and public service.
• Familiarity with Tennessee Supreme Court Rule 10 ensuring impartiality and ethical decision-making.
• Ability to evaluate evidence and determine probable cause accurately and timely.
• Knowledge of victim support services and judicial resources, with the ability to provide appropriate referrals.
• Knowledge of modern office practices, procedures, systems, and equipment including computers and software.
• Ability to apply standard operating procedures and guidelines in a consistent and impartial manner.
• Strong organizational, decision-making, and interpersonal skills, with the ability to make impartial decisions under pressure, prioritize tasks, and ensure efficient court operations.
• Proven ability to interact professionally with all parties and respond effectively to inappropriate or violent behavior, defusing difficult situations with composure.
• Ability to communicate clearly, concisely, and convincingly both orally and in writing.
• Ability to read and interpret legal documents, policies, procedures manuals, and regulatory materials relevant to judicial duties
• Effectiveness in presenting information clearly and confidently in front of groups, including court staff, law enforcement, and the public.
• Ability to identify and define legal or procedural issues, gather relevant data, establish facts, and draw valid, impartial conclusions.
• Capability to approach others in a polite and tactful manner, maintain composure and react well under pressure, treat others with respect and consideration, follow through on commitments, and uphold the reputation of the organization through ethical business practices and responsible behavior both on and off the job.
• Demonstrated expression of professional judgement when applying guidelines, policies and procedures, and in adapting standard methods to fit facts and conditions.
• Demonstration of a strong work ethic and positive attitude, while maintaining an atmosphere of honesty and integrity.
• Effectiveness in working as part of a team to promote the achievement of individual and group goals.

• This is a light to moderate work position requiring the exertion of up to 25 pounds occasionally, up to 15 pounds frequently, and up to 5 pounds constantly.
• Work requires the ability to sit for extended periods while performing tasks, with occasional standing, walking, and bending to access files, office equipment, and court records.
• Work requires finger dexterity and manual dexterity for operating computers, handling legal documents, and performing clerical duties accurately.
• Work demands attention to detail and the ability to maintain focus for extended periods to ensure accuracy and thoroughness of court proceedings.
• Vocal communication is required for expressing and exchanging ideas by means of spoken word, especially during hearings, meetings, and interactions with court staff, law enforcement, and the public.
• Hearing is necessary to receive information in both quiet and noisy environments, including during court sessions and conversations with various parties.
• Visual acuity, including close vision, color perception, and depth perception, is required for reading legal documents, reviewing case files, and ensuring the accuracy of information presented in court.

• Operates in a professional office environment with moderate noise, requiring routine use of standard office equipment, including computers, phones, and printers.
• Occasional work in a courtroom setting or other environments related to judicial processes may be required.
• General work hours are dependent upon assigned shifts, which may include Monday through Friday, weekends, or night shifts; flexibility is required to meet office coverage needs as work in a variety of shifts is needed to ensure 24-hour coverage is available every day; training periods may require additional hours for part-time Judicial Commissioners to gain experience and work independently; reliable transportation is required as travel might be needed.
• Appointment status is temporary until recommended by General Sessions Judges and approved by the County Commission; term lengths are renewed annually based on legislative action.

• Yes
• No

• High school graduate, diploma or the equivalent (GED)
• Associate degree
• Bachelor's degree
• Master's degree
• Professional degree
• Doctorate degree

• Yes
• No

• Yes
• No

• Yes
• No

• Yes
• No

• Yes
• No

• Yes
• No

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• No

• Yes
• No

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Oversee a team of officials, ensuring all games start on time and staff are properly trained and supported throughout the day. Provide scheduled breaks for officials and facilitate in-the-moment conflict resolution when needed. Cultivate a positive, respectful, and inclusive culture among staff, players, coaches, and families. Serve as the primary point of contact on game day, ensuring a smooth, professional, and enjoyable experience for all participants.

Venue & Equipment Oversight

Set up and break down all necessary field equipment, ensuring the venue is clean, organized, and ready for play. Conduct pre- and post-event checks to maintain a safe, welcoming, and professional environment. Must be capable of lifting and carrying equipment weighing up to 30 lbs and have no physical limitations that would prevent them from performing the physical duties required for game day operations.

Officiating & Rule Enforcement

Officiate youth games with a focus on safety, fairness, and fun. Apply game rules consistently and confidently to maintain competitive integrity. Make timely, accurate calls using sound knowledge of rules and officiating mechanics. Maintain control of games, handling disputes or concerns respectfully and professionally.

Communication & Collaboration

Communicate clearly with coaches, players, and fellow officials before, during, and after games. Address coach or player concerns calmly and constructively, supporting continuous improvement. Model sportsmanship and integrity at all times, promoting a healthy and respectful youth sports environment.

Reliability & Professionalism

Arrive on time, fully prepared for all scheduled assignments. Demonstrate strong leadership skills and serve as a role model for youth athletes and staff. Uphold i9 Sports' core values of fun, inclusivity, respect, and player-first development in every interaction.

MUST BE OVER 21 - Prior experience as a referee is essential and should include working with youth athletes. Management or leadership experience is requiredpreferably in a sports, coaching, or event setting. Thorough knowledge of rules and regulations, with the ability to enforce them consistently and fairly. Excellent communication skills, with the ability to articulate decisions clearly and confidently to players, coaches, and parents. Strong problem-solving abilities to address on-field challenges calmly and effectively. Dependable and punctual, with a strong commitment to attending all scheduled games and events. Comfortable working with children and creating a fun, positive, and respectful environment. Must be flexible and available to work weekends and evenings throughout the season. Must be physically capable of lifting up to 30 lbs and performing field setup and breakdown tasks without limitations.

We are a community-focused organization dedicated to providing a safe and nurturing environment for youth sports. Our mission is to instill a lifelong love for sports, foster essential life skills, and promote healthy physical and mental development in young athletes. As a LEAD referee with us, you'll have the opportunity to make a difference in the lives of our youth and contribute to a vibrant sports community.

Description:

Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients' needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice.

Stark & Stark is actively recruiting for a Paralegal – Personal Injury based in our Hamilton, NJ office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment.

Responsibilities:

• Support case investigations by identifying at-fault parties and assessing liability.
• Communicate regularly with clients to gather information on injuries, treatment, and financial losses.
• Obtain and organize medical records, billing documentation, and related materials to support damages claims.
• Identify and evaluate applicable health insurance coverage and potential liens.
• Draft demand letters and other legal documents; strong writing skills required.
• Prepare cases for settlement, litigation, and trial, including exhibit and visual aid creation.
• Draft and respond to discovery requests, pleadings, and procedural motions.
• Conduct legal research and manage case timelines and deadlines.
• Maintain professional communication with clients, opposing counsel, and relevant third parties.
• Perform accurate data entry and case updates in FileVine.

Qualifications:

• Minimum of 3 years of experience in Plaintiff's Personal Injury, with hands-on knowledge of both pre-litigation and litigation case management.
• Familiarity with legal procedures in New Jersey.
• Paralegal certificate or associate's degree required.
• Proficient in Microsoft Office with ability to quickly learn new legal technology.
• Detail-oriented and highly organized, with strong time-management and follow-through skills.
• Excellent research, writing, and communication abilities.
• Demonstrated commitment to client service and professionalism.

Compensation & Benefits

Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions.

Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements.

*No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place.

Equal Opportunity Employer

Stark & Stark's policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant's or staff member's race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic.

Mansfield Rule

As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab's Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles.

Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.

Description:

Since 1933, Stark & Stark has developed innovative legal solutions to meet our clients’ needs. We have experienced attorneys in more than 30 practice areas and a commitment to putting the law to work for our clients. We believe that is the basis for building and maintaining our practice.

Stark & Stark is actively recruiting for a Paralegal – Medical Malpractice based in our Newtown, PA office. The right candidate will have the extraordinary opportunity to continue their professional development in a challenging, but collegial environment.

Responsibilities:

• Assisting with investigations to determine the at-fault parties in a case.
• Regularly communicating with clients to learn their injuries, medical treatment status and economic losses.
• Diligently obtaining up-to-date medical records, billing records, and other documents in support of clients’ damages claims.
• Determining the applicability of any health insurance or other liens.
• Drafting demand letters; strong persuasive writing skills are a must.
• Preparing cases for settlement and litigation.
• Preparing and drafting discovery demands and responses, and other legal documents.
• Professional correspondence and communication with defense counsel, clients, and other relevant parties.
• Drafting pleadings, such as non-dispositive and procedural motions.
• Managing project timelines and performing legal research.
• Preparing cases for court, limited drafting pleadings, discovery demands and responses and other legal documents.
• Trial preparation, including the ability to create exhibits and visual aids.
• Diligent and accurate data entry in the firm’s case management systems.

Qualifications:

• A minimum of 5 years’ experience in Plaintiff’s Litigation matters REQUIRED, with practical knowledge of pre-litigation case management and litigation. Medical Malpractice experience preferred.
• Familiarity of legal procedures in both New Jersey and Pennsylvania.
• Diligent and detail oriented.
• The individual should be well organized and able to see an assignment through to completion.
• Strong research, writing, and communication skills.
• A strong commitment to customer-service is required.
• Time-management skills.
• A comprehensive knowledge of Microsoft Office: Word, Excel and Outlook are REQUIRED.
• Paralegal Certificate or associate degree required.
• Ability to learn and adapt to emerging technologies in the legal field.

Compensation & Benefits

Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including medical, prescription, dental and vision coverage. The firm also provides generous paid time off, life insurance, accidental death and dismemberment, disability benefits and 401(k) plan with firm contributions.

Compensation will be determined based on multiple factors, including candidate experience, qualifications, accomplishments, and location. Employees may also be eligible for annual performance-based merit increases rewarding individual and firm achievements.

*No calls or emails from staffing agencies or recruiters, please. Unsolicited resumes from search firms will not be considered when no contract is in place.

Equal Opportunity Employer

Stark & Stark’s policy is to make employment decisions based on merit, ability, and competence. Except where required by law, employment practices shall not be influenced or affected by an applicant’s or staff member’s race, color, religion, sex, national origin, age, or any other characteristic provided by law. Qualified minorities, females, veterans, and attorneys with disabilities are encouraged to apply. It is also our policy to provide a work environment that is free of harassment of any kind, including that which is sexual, age-related, or ethnic.

Mansfield Rule

As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab’s Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles.

Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.

Since 1933, Stark & Stark has developed innovative legal solutions to meet our client's needs. With experienced attorneys in more than 30 practice areas, and a philosophy of putting the law to work for our clients is the basis for building and maintaining our practice.

The candidate will work on purchase and sale transactions from inception through closing, including drafting and negotiating primary and ancillary documents for M&A and similar transactions and documentation of entity formation and equity sharing arrangements. Advise clients on business structures, compliance issues, and strategic planning. Conduct due diligence on corporate, financial, and regulatory matters to identify risks and opportunities. Prepare legal opinions and memoranda on transactional and corporate matters. The candidate will work closely with other attorneys and paralegals, correspond and communicate with clients' business and legal personnel, and coordinate with attorneys across other practice disciplines.

Qualifications

• 5-7 years of practice experience required.

• Exceptional interpersonal, drafting, negotiation, written and verbal communication skills.

• Excellent organizational skills with high level of attention to detail and accuracy.

• The right candidate is an analytical thinker with a business mind.

• Strong knowledge of contract law, corporate governance, and M&A transactions.

• Demonstrated ability to work as part of a team and to interact directly with clients.

• Admission in New Jersey is required. Admission in Pennsylvania or New York is bonus.

Benefits

Stark & Stark is committed to the health and well-being of its staff members. The firm offers a full range of benefits, including traditional major medical and hospitalization coverage, a prescription plan, a dental plan, a vision plan, life insurance, accidental death, and dismemberment coverage, a profit sharing, and a 401(k) plan, paid vacation, and paid holidays.

Mansfield Rule

As part of its continued efforts to actively recruit and advance the recruitment, development, and promotion of diverse lawyers Stark & Stark is participating in Diversity Lab's Midsize Mansfield Rule initiative. The Mansfield Rule is named for Arabella Mansfield, the first woman admitted to practice law in the United States. It measures whether law firms affirmatively consider diverse lawyers for hiring, advancement, and significant leadership roles.

Under this initiative, we strive for a candidate pool consisting of at least 30% women, attorneys from underrepresented racial and/or ethnic groups, lawyers with disabilities, and/or LGBTQ+ attorneys. The Mansfield Rule initiative also includes a commitment by Stark & Stark to be transparent in our internal governance, particularly with our selection guidelines and job descriptions for firm management roles and committees.

POSITION: Senior Paralegal- San Francisco

HOURS: 9:00 to 5:00 WFH up to 1 day per week

COMPENSATION: $120,000-$175,000

Senior Paralegal| Global Law Firm | San Francisco, CA Our highly prestigious full-service AmLaw 100 law firm client is hiring an experienced Senior Paralegal. As part of the Talent and Career Strategy team, the Senior Paralegal provides advanced legal support throughout all phases of complex litigation and investigations while overseeing and directing the work of junior and midlevel paralegals. This role combines high-level case management responsibilities with team leadership, workflow coordination, and quality oversight. The Senior Paralegal will also play a critical role in fact development, evidence preservation, regulatory response, and risk mitigation. The Senior Paralegal operates with a high degree of autonomy, manages multiple matters at once, and serves as a key liaison between attorneys, clients, courts, and external vendors. This position demands exceptional organizational skills, attention to detail, strong analytical abilities, and proficiency in litigation support technologies. Extensive knowledge of court procedures, discovery processes, legal cite checking, and trial preparation is required, as the Senior Paralegal will serve as a subject matter resource to ensure compliance with court rules and internal procedures while helping to drive operational efficiency across matters.

ESSENTIAL JOB FUNCTIONS

Litigation, Investigation, & Case Management Responsibilities

• Assist attorneys in all stages of large, complex litigation matters from inception through post-trial, including attending and supporting depositions, hearings, trials, and arbitrations.
• Apply advanced knowledge of federal and state procedural rules and electronic filing requirements; implement and maintain case calendaring and docketing systems, ensure accuracy of key dates, and provide guidance on court-related procedural questions.
• Prepare templates and draft pleadings, motions, discovery requests and responses, and related legal documents; assist with proofreading, legal cite-checking, Bluebook compliance, and case law retrieval.
• Organize and maintain electronic case files in accordance with firm protocols; manage high volumes of documents, including client and third-party communications, client collections, productions, deposition materials, exhibits, and trial materials.
• Assist attorneys with document collection, Relativity database setup, and management, including document production.
• Perform complex data analysis, tracking, and discovery management within Relativity, including document review and database searches.
• Prepare, organize, and manage exhibits and trial materials, including pleadings, witness preparation materials, trial notebooks, deposition designations, demonstratives, and digital courtroom presentations (e.g., Trial Director, OnCue).
• Assist attorneys with internal investigations, regulatory inquiries, and compliance reviews.
• Assist attorneys with preparing materials for witness interviews, including pulling documents from Relativity and organizing materials into binders for witness interviews.

Leadership & Training Responsibilities

• Supervise, mentor, and train junior and midlevel paralegals assigned to your matters.
• Review documents and filings of other teams members for accuracy and compliance.
• Assist with paralegal onboarding, training, and performance feedback.
• Identify stretch assignments for more junior members of the team to build advanced litigation or investigative skills.
• Provide guidance, training, and mentorship to junior paralegals, including instruction on firm litigation procedures and best practices.

QUALIFICATIONS AND REQUIREMENTS

• Minimum 10 years of experience as a litigation paralegal in an AmLaw 100 or specialized litigation firm, with demonstrated leadership and mentorship skills appropriate for a senior-level role.
• Expert knowledge of Federal and relevant State procedural rules and electronic filing requirements, with strong familiarity with Federal and State court rules, case management systems, and e-filing databases.
• Experience drafting pleadings, and discovery requests and responses, with proficiency in legal cite-checking and Bluebook standards.
• Working knowledge of docketing applications (e.g., CompuLaw, PACER), litigation support and transcript management tools (e.g., TextMap, CaseMap, Opus2, NetDocuments), and document review/e-discovery platforms (e.g., Relativity).
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint), legal research platforms (e.g. LexisNexis, Westlaw), and document management/PDF tools (e.g. Kofax, Adobe Acrobat).
• Excellent organizational, prioritization, and multitasking skills with strong attention to detail; ability to maintain confidentiality and exercise sound judgment in a fast-paced environment.
• Strong verbal and written communication skills.
• Availability to work overtime, travel, and handle after-hours filings and deliverables as needed.
• This is a hybrid role requiring in-office presence at least four days per week (Monday–Thursday).

Role:

The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.

Responsibilities:

•Completes the intake process of all applications into Customer Relationship Management System (CRM)

•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM

•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data

•Completes initial assessment of simplified application

•Identify appropriate work flow based upon business rules

•Collaborate cross functionally to ensure processes are followed according to business rules and policies

•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies

•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program

•Readily assists on special project within job scope to improve reimbursement optimization when requested by management

Manages incoming and outgoing mail

Qualifications:

•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred

•A minimum of 1-3 years’ experience within an office or administrative setting

•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus

•Strong attention to detail and work independently with minimal direction

•High quality customer service skills

•Ability to express ideas clearly in both written and oral communications

The Intake Specialist role works to support the Patient Assistance Program (PAP) through providing initial triaging of patient applications, including data entry and coordination of work through the appropriate channels as determined by established business rules.

Responsibilities:

•Completes the intake process of all applications into Customer Relationship Management System (CRM)

•Associates and tags all images to the patient, data enters all information including patient demographic information, physician information, drug information, and all relevant application data such as income information, household information and insurance information into the CRM

•Conducts initial assessment of application for missing information and completes missing information patient outreach process to obtain required data

•Completes initial assessment of simplified application

•Identify appropriate work flow based upon business rules

•Collaborate cross functionally to ensure processes are followed according to business rules and policies

•Ensure all patient cases are documented in the CRM in accordance with all business rules and policies

•Conduct renewal and year end recertification’s process as determined by the Patient Assistance Program

•Readily assists on special project within job scope to improve reimbursement optimization when requested by management

Manages incoming and outgoing mail

Qualifications:

•High school diploma or equivalent required. College or a 2-year Associate Degree is preferred

•A minimum of 1-3 years’ experience within an office or administrative setting

•Exposure to core insurance (Medical and Pharmacy Benefit) knowledge a plus

•Strong attention to detail and work independently with minimal direction

•High quality customer service skills

•Ability to express ideas clearly in both written and oral communications

Associate Director of Communications Systems

Arlington, VA (On-Site)

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, and Georgia. Ennoble Care's clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, "To Care is an Honor." Join Ennoble Care today!

Overview

Ennoble Care is seeking an Associate Director of Communications Systems to own our Dialpad and Zoho CRM platforms end to end—from day-to-day administration to the analytics that drive operational decisions for clinical leadership and the C-suite.

This is not just a systems administration role. You'll inherit active automation projects in Zoho (workflow rules, field permissions, validation logic, cross-module integrations) and a growing analytics practice around Dialpad call data (transfer acceptance rates, queue performance, agent productivity). You'll be expected to build on both—and you'll have AI tools at your disposal to do it. We're actively using AI to automate workflows, analyze call data, and eliminate manual processes across both platforms. You'll be expected to leverage these tools to move faster than a traditional admin ever could.

You'll report directly to the CIO and have regular visibility with the COO and executive leadership. This position is on-site at our Arlington, VA corporate headquarters.

Key Responsibilities

Dialpad Administration & Analytics (~610 users across 15+ offices and 11 states)

• Manage user provisioning/deprovisioning, license management (Connect vs Contact Center), number assignment, and extensions

• Configure and optimize call routing, IVR structures, queues, and office/department setup

• Build and maintain performance dashboards for clinical operations leadership—transfer acceptance rates (warm vs cold), queue performance, agent productivity, ring timeout analysis, voicemail detection

• Leverage AI tools to automate call data analysis, anomaly detection, and recurring reporting

• Track and report on KPIs weekly: call answer rate, abandon rate, average speed to answer, queue wait time

• Conduct root cause analysis when performance dips—whether it's a routing issue, a training gap, or a staffing constraint

• Serve as primary technical contact with Dialpad support and account team

• Troubleshoot call quality issues, agent status problems, and routing errors

Zoho CRM Administration & Automation (~50+ liaisons, scaling to 100+)

• Manage user creation, role/profile management, field-level permissions, module configuration, and layout customization

• Own and extend existing workflow automations—bonus point calculations, pathway expiration enforcement, focused pathway caps, cross-module lookups (house call / hospice), referral-to-liaison mapping

• Drive data integrity: account deduplication, referral source accuracy, sync monitoring between Zoho, OA (OperationsAccel), and MatrixCare

• Build liaison performance dashboards and automate the pulse report

• Reduce bonus reconciliation from ~16 hours/month of manual work to near-zero through automation

• Use AI-assisted development to build and iterate on Zoho workflow rules, validation logic, and cross-module integrations faster

Integrations & Cross-Platform

• Coordinate user lifecycle (provisioning/deprovisioning) across Dialpad and Zoho as part of onboarding/offboarding workflows

• Maintain integrations between Dialpad, Zoho, CallRail, and other systems

• Monitor sync reliability between Zoho, OA, and the Dialpad data warehouse (Azure SQL)

• Support other no-code/low-code tools (Scribe, Keragon, Emitrr) as needed

Performance Monitoring & Reporting

• Track and report on Dialpad and Zoho KPIs weekly to leadership

• Identify trends and proactively address issues before they impact metrics

• Support Operations Analyst with data extraction for deeper analysis

Documentation & Training

• Create and maintain system documentation, runbooks, and SOPs

• Develop training resources to improve adoption and reduce errors

• Conduct end-user training for new hires and existing staff

What Success Looks Like

• You own Dialpad and Zoho administration completely—user provisioning, routing changes, and system configuration no longer route through the helpdesk or the CIO

• Leadership gets recurring, self-service visibility into call center performance and liaison productivity without asking for it

• Manual reconciliation work that currently takes 16+ hours/month is automated or eliminated

• When something breaks or trends in the wrong direction, you catch it before anyone else does

Qualifications

Required

• 3+ years of experience administering a cloud communications platform (Dialpad, RingCentral, 8x8, Five9, or similar)

• 2+ years of experience administering a CRM (Zoho CRM strongly preferred; Salesforce acceptable)

• Hands-on experience building CRM automations—workflow rules, validation rules, field-level security, cross-module lookups

• Comfortable writing SQL queries for analytics (you'll query an Azure SQL data warehouse—and use AI tools to accelerate query development and analysis)

• Experience building dashboards or reports in Power BI, Looker, or similar

• Strong analytical skills—able to interpret data and identify root causes

• Excellent communication skills with ability to present metrics to leadership

• Strong attention to detail—you'll reconcile bonus payments where errors directly impact employee compensation

• Ability to work on-site in Arlington, VA

Preferred

• Zoho CRM administration certification

• Experience with Zoho-to-external-system integrations (webhooks, APIs, middleware like Zoho Flow)

• Healthcare industry experience (home health, hospice, or multi-site provider groups)

• Experience with Dialpad specifically (API, webhooks, admin console, contact center configuration)

• Familiarity with data warehousing concepts and ETL pipelines

• Experience using AI/LLM tools (Claude, ChatGPT, Copilot) to accelerate technical work—writing automations, analyzing data, building integrations

• Background in contact center operations (not just IT administration)

What We Offer

• Ownership of two mission-critical platforms with direct impact on business performance

• Direct visibility with CIO, COO, and executive leadership

• AI-forward team—you'll have enterprise AI tools and an automation backlog with clear ROI from day one

• Growing organization—the systems you build now will scale with 2x liaison headcount and continued M&A expansion

• Competitive compensation and benefits package

• Career growth opportunities within IT and operations

Compensation

Salary Range: $90,000 - $110,000 with 10% Bonus based on Annual KPIs

Benefits

Full-time employees qualify for the following benefits:

• Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity

• Paid Time Off

• Paid Office Holidays

All employees qualify for these benefits:

• Paid Sick Time

• 401(k) with up to 3% company match

• Referral Program

• Payactiv: pay-on-demand — cash out earned money when and where you need it!

Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.