Topstep Dashboard Update Jobs in Usa

Oxford Solutions is working with a retail client seeking a Salesforce Administrator to support and maintain a Salesforce-based Loss Prevention platform. This is a junior-level contract opportunity suited for someone early in their Salesforce career who enjoys configuring systems, improving workflows, and supporting internal users. The role focuses on helping maintain and enhance a platform used to manage investigations, reporting, and operational processes within a retail environment.

This position will work closely with Loss Prevention and cross-functional teams to help improve system usability, streamline processes, and ensure the platform continues to support operational needs.

Responsibilities

• Support the day-to-day administration and configuration of a Salesforce-based Loss Prevention platform
• Assist with user setup, permissions, profiles, and access management
• Configure fields, objects, page layouts, and basic workflows within the platform
• Help maintain data integrity and troubleshoot user-reported issues
• Partner with internal teams to gather requirements and support system improvements
• Assist with building reports and dashboards to support operational insights and investigations
• Support system enhancements that improve compliance, efficiency, and user experience
• Help document processes, configurations, and system updates
• Participate in testing and implementation of new platform features and improvements

Qualifications

• 1-3 years of experience working with Salesforce administration or configuration (reports, permissions, sandboxes)
• Experience supporting business systems, CRM platforms, or internal operational tools
• Proficiency with Microsoft Office
• Strong attention to detail and ability to troubleshoot system issues
• Good communication skills and ability to work with both technical and non-technical users
• Prior experience in loss prevention, retail operations, investigations, or operational support systems a plus
• Ability to manage multiple tasks and work in a collaborative environment

Junior Salesforce Administrator – Loss Prevention Systems - 26-00185

At CALPAK, we design travel goods that make moving through the world feel easier, more joyful, and more intentional. We’re a fast-growing, design-led DTC brand built at the intersection of function, style, and community — and growth marketing plays a critical role in how we show up, connect, and scale.

CALPAK is looking for a highly skilled and motivated Sr. Performance Marketing Coordinator to support our paid acquisition efforts across platforms like Google, Meta, TikTok, Pinterest, etc. The ideal candidate will be responsible for executing and optimizing performance marketing campaigns to drive customer acquisition and revenue growth across Paid Media channels, with a strong analytical mindset to drive growth and maximize ROAS and reduce CAC. The Sr. Performance Marketing Coordinator role will report to the Sr Manager of Growth Marketing and will be responsible for optimizing Paid Media growth efficiently and creatively. This is a hands-on role who can pair performance discipline with creative insight to drive real impact. This role requires proficiency in Excel and/or Google Sheets for data analysis and a keen understanding of creative performance.

The ideal candidate will be highly organized, and a self-starter who can balance strategic planning with day-to-day management, using data to determine success and uncover new opportunities. You are adept at juggling multiple projects, prioritizing effectively, and being able to work independently and as a team achieve exceptional results.

If you are passionate about digital marketing, data-driven decision-making, and achieving measurable results, we want to hear from you!

Responsibilities:

• Own end-to-end campaign setup and trafficking across Meta, TikTok, Pinterest, Google, and other platforms, including creative flighting, ad setup, naming conventions, UTM tracking, and QA
• Own internal creative briefs to freelancers and support creative refresh planning
• Conduct weekly performance analysis and reporting to support optimization recommendations, pulling first-round channel reports.
• Collaborate in management and optimization of full-funnel paid media strategies across Paid Social, Paid Search, Display, Affiliates to meet e-commerce KPIs
• Ensure proper setup and testing for new vendors, including pixels, feeds, tracking, and platform onboarding
• Support budget allocation, forecasting, actualization, and pacing to ensure ROI and efficiency targets are met
• Manage monthly invoice input and reconciliation
• Maintain and update KPI dashboards and reporting sheets to support weekly and monthly leadership reporting
• Monitor trends, identify opportunities, and provide actionable insights to improve acquisition and overall company performance
• Partner closely with creative and brand teams to develop and test high-performing ad content, leveraging platform best practices and performance insights
• Maintain creative and testing roadmaps, identifying gaps and testing opportunities across channels
• Support Affiliate channel growth, including publisher evaluation, partner optimization, and newsletter send outs

Qualifications:

• 3-5 years of relevant paid marketing marketing experience
• 2+ years of hands-on experience managing Meta and/or Google
• Bachelor’s Degree in marketing or related field or equivalent experience
• Proven track record of quickly diagnosing performance issues and adjusting tactics in real time
• Strong understanding of paid media fundamentals including audience segmentation, creative optimization, and A/B testing methodologies
• Ability to transform creative and campaign data into actionable insights
• Expertise in creative from conception to analytic results that can help drive ad performance
• Strong understanding and application of conversion tracking and pixel management
• Proficiency in Excel/Google Sheets & data analytics platforms
• Proactive problem solver with the ability to troubleshoot and/or escalate issues effectively
• Comfortable with ambiguity and takes initiative to lead projects
• Have an entrepreneurial spirit and thrive in a dynamic, fast-paced, fluid environment
• Proven success in working cross-functionally with all levels and effectively communicating/presenting
• Detail-oriented, "can do" attitude, and passionate about growth in a fast-paced environment
• A highly collaborative, driven, and team-oriented individual who is comfortable with new situations and highly iterative projects
• DTC / in-house, and/or fashion and apparel experience is a plus
• Must be able to commute to CALPAK HQ in Gardena, CA

Why CALPAK: Benefits & Perks:

• Annual bonus plan
• Medical, Dental & Vision insurance
• 401K w/ company matching
• Life insurance & Disability coverage
• Accrued paid time off & floating holidays
• Monthly wellness credits
• Dog friendly office
• Employee discount
• Benefits and incentive compensation may be subject to other requirements and conditions

The Senior Manager, Paid Media will play a critical role in driving customer acquisition and revenue growth across Marc Fisher’s portfolio of eCommerce brands. This is a highly tactical, hands-on role responsible for developing, executing, and optimizing full-funnel paid media campaigns across channels including search, social, display, video, and affiliate. Working in close partnership with the eCommerce, performance marketing, and creative teams, this role ensures campaigns are effective, efficient, and aligned with brand and business goals.

The ideal candidate is data-driven, detail-oriented, and comfortable managing multiple campaigns at once in a fast-paced, high-growth environment.

This role reports to the Director of Ecommerce Marketing and will be based out of our New York City office, currently on a hybrid schedule – 3 days in office/2 days remote.

Key Responsibilities:

• Serve as the tactical point of contact for our paid media agency, holding them accountable for KPIs through daily performance audits, strategic steering, and rigorous budget management.
• Deep-dive into attribution modeling, MMM (Marketing Mix Modeling), iROAS and LTV/CAC ratios to provide a holistic view of marketing efficiency. You won't just report numbers; you will provide the "why" behind performance shifts.
• Align with business and brand goals, clearling communicating needs and learnings.
• Continuously monitor MER, CTR, CVR, iROAS, and CPA across Google, Meta, and emerging platforms, identifying "leaks" in the funnel and directing the agency to pivot strategy in real-time.
• Design and oversee a robust A/B testing roadmap for creative, audience targeting, and landing pages to drive incremental growth.
• Manage agency to budgets, aligned with goals ensuring next dollar spent drives to KPIs.
• Stay current on AI and digital trends, platform updates, and new advertising formats—bringing forward test-and-learn opportunities for continuous improvement.
• Prepare and deliver weekly, monthly, and post-campaign performance reports with insights and actionable recommendations.

Qualifications:

• 5–7 years of hands-on experience in paid media strategy and execution (brand or agency side).
• Deep platform expertise in Meta Ads Manager, Google Ads (Search & YouTube), Pinterest, TikTok, and affiliate networks.
• Strong analytical skills with the ability to interpret data and optimize performance.
• Demonstrated ability to manage large budgets and scale performance campaigns effectively.
• Experience with D2C eCommerce preferred agency experience is a bonus.
• Ability to thrive in a fast-paced, cross-functional environment and manage multiple projects simultaneously.
• Strong verbal and written communication skills with attention to detail.
• Proficient in Excel/Google Sheets and familiar with tools such as Google Analytics, Looker, or other performance dashboards.
• Self-starter with a growth mindset and a strong sense of accountability.
• Excellent organizational and follow-through skills.
• Curious and proactive in exploring new opportunities to drive results.
• Collaborative team player who can clearly communicate across departments and with external partners.

Benefits Include:

• Comprehensive Medical, Dental & Vision offerings
• 401k Plan with company match
• 15+ Paid Holidays
• Summer Fridays
• 15 PTO days
• Company paid life insurance at 2x salary
• Employee Discount
• Commuter & Medical/Dependent Flex Spending Benefits
• Pet Insurance
• Salary range $110,000 - $130,000, based on experience

Company Overview:

Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Kenneth Cole Men's, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD.

Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.

Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

SAP S/4HANA Workstream Project Manager

General Responsibility

• Provide support for an SAP S/4 Hana project through planning, execution, and delivery of a single workstream (e.g., Finance, Supply Chain, Service-to-Cash, EWM) through all SAP Activate stages—from Discover through Run—ensuring scope, timeline, quality, and business outcomes are achieved. They coordinate cross functional resources, manage risks and dependencies, facilitate governance, and ensure readiness for testing, cutover, and stabilization within their workstream

Key Responsibilities (by project stage)

1) Discover

• Clarify workstream objectives, high level scope, and success criteria aligned to program roadmap.
• Contribute to initial risk identification and mitigation approaches; establish stakeholder list and communication cadence.

2) Prepare

• Build the detailed workstream plan (scope, schedule, milestones, resource plan) integrated with the overall program plan.
• Stand up agile ceremonies and working practices (backlog setup, sprint planning, weekly stand-ups) consistent with program standards.
• Confirm environments, data, security prerequisites, and interface readiness for upcoming fit-to-standard workshops.

3) Explore

• Coordinate cross-team reviews with Solution/Functional leads to validate best-practice process designs and integration points.
• Log risks/impediments and drive resolution across dependent teams.

4) Realize

• Manage configuration sprints, RICEFW build, and test preparation (unit/SIT scope, test data, defect triage).
• Ensure functional specifications and configurations are documented to standards; maintain traceability to requirements.
• Coordinate integration with adjacent modules (MM, SD, PM, EWM, FI/CO, etc.) and oversee interface validations.

5) Deploy

• Lead cutover planning for the workstream (tasks, owners, timing, go/no-go criteria) and day-of-cutover command and control.
• Drive user readiness (training scheduling, UAT completion, sign-offs), and ensure production support procedures are in place.

6) Run

• Oversee hypercare stabilization; monitor KPIs, defect/incident backlog, and handoff to steady-state operations.
• Capture lessons learned and contribute to continuous improvement of program delivery practices.

Qualifications & Experience

• 5–10 years of project management experience with SAP ERP, including ERP delivery in agile environments and SAP Activate phases.
• Demonstrated success coordinating cross-functional project, process, and IT teams within complex programs.
• Experience overseeing configuration, data migration, testing, training, and cutover activities for an ERP workstream.

Skills

• Project Planning & Control: Work breakdown, dependency management, critical path, milestones, and performance tracking.
• Risk & Issue Management: Impediment removal, mitigation planning, and escalation management across teams.
• Stakeholder Communication: Clear, concise updates tailored to business and technical audiences; cross?team coordination.
• Integration Awareness: Understanding of key SAP S/4 modules and their touchpoints within the workstream.

Certifications (Preferred)

• PMP, Scrum Master/Agile certification, and/or SAP Activate project manager training.

Tools & Methods

• Use of MS Project, Azure Dev Ops, and other standard project tools for planning, RAID logs, dashboards, and reporting; adherence to program governance and documentation standards.

Trainer 2 (Learning & Development (L&D) Generalist)

Englewood Cliffs, NJ(Fully onsite)

12 months

Position Summary

• We are seeking a Learning and Development (L&D) Generalist to support the L&D team in designing, implementing, and managing learning programs with a focus on L&D program development, leadership development, and project management. The ideal candidate is a self-starter, fast learner, and customer-focused professional with strong analytical, project management, and troubleshooting skills. This role will collaborate with L&D Program Managers, Training Facilitators, the Instructional Design Team, and various HR teams to ensure the success of learning initiatives.

Roles & Responsibilities

L&D/Leadership Development Program Creation:

• Design and implement learning programs aligned with organizational goals, including leadership development initiatives.
• Analyze surveys/training needs analysis to identify skill gaps and recommend solutions.
• Develop and maintain L&D dashboards to visualize program metrics effectively.
• Facilitate training sessions as needed.
• Instructional Design of program material.

Project Management:

• Develop and manage project timelines, calendars, and communication plans for L&D initiatives, program operational/administrative support.
• Create/update training materials (presentations, guides, eLearning modules)
• Track progress against KPIs and ensure alignment with program goals.

LMS Management:

• Manage LMS platforms (e.g., Cornerstone OnDemand) for course uploads, reporting, and learner assignments.
• Ensure accuracy of training records and generate completion reports.

Vendor Management:

• Coordinate with external vendors to integrate services into L&D programs seamlessly.

Metrics & Analytics:

• Develop scorecards and quarterly summaries to measure program impact.
• Analyze feedback to refine and improve learning initiatives.

Minimum Qualifications

• Bachelor's degree in Learning & Development, Human Resources, or a related field.
• 2–4 years of experience in Learning & Development with project coordination experience.
• Proficiency in MS Office (especially Excel), Instructional Design, and experience with LMS platforms (e.g., Cornerstone OnDemand).
• Strong project management skills with the ability to manage timelines and deliverables.

Preferred Qualifications

• Experience with Tableau or similar analytics tools.
• Familiarity with leadership development frameworks and methodologies.
• Experience in creating eLearning modules or training materials

Education and Years of Experience:

• Bachelor's degree in Learning & Development, Human Resources, or a related field.
• 2–4 years of experience in Learning & Development with project coordination experience.

Top Skills:

• L&D Program Development
• Leadership Development
• Project Management

About Remedy Science

Remedy Science is a results-driven skincare brand based in Culver City, CA, dedicated to developing high-performance products rooted in scientific research. We are expanding our digital presence through TikTok Shop and live commerce, bringing our products directly to consumers through engaging, educational, and entertaining livestream experiences.

About the Role

We are looking for a charismatic, camera-ready TikTok Live Host & Operator to lead and manage our TikTok livestream sessions. This role combines on-camera hosting with behind-the-scenes stream operations—you’ll be the face of our brand on TikTok Live while also handling the technical setup, product listing, and real-time stream management. The ideal candidate is equally comfortable demonstrating skincare products on camera and troubleshooting a livestream setup.

What You’ll Do

• Host TikTok Live sessions multiple times per week, showcasing and demonstrating Remedy Science skincare products in real time
• Educate viewers on product benefits, ingredients, skincare routines, and usage tips while driving excitement and sales
• Engage authentically with the live audience—answer questions, respond to comments, manage giveaways, and encourage participation
• Maintain high energy and a warm, trustworthy on-camera presence during extended live sessions (4+ hours)
• Operate and manage all technical aspects of the livestream, including equipment setup, camera positioning, lighting, and audio
• Prepare product listings, verify links, and ensure all items are correctly staged in TikTok Shop before going live
• Monitor livestream performance metrics in real time and adjust pacing, content, and engagement strategies as needed
• Produce and publish short-form TikTok content aligned with product launches, campaigns, and trending formats
• Compile post-stream performance data and provide insights and recommendations to improve future sessions
• Collaborate with the marketing team on content calendars, campaign planning, and promotional strategies
• Stay current on TikTok trends, platform updates, live commerce best practices, and competitor activity
• Proactively suggest new livestream formats, content ideas, and innovations to grow viewership and sales

What We’re Looking For

• 1+ years of experience in live hosting, livestream sales, on-camera presenting, or a related role; TikTok Live experience strongly preferred
• Confident, engaging on-camera presence with a natural ability to connect with and entertain an audience
• Working knowledge of TikTok Shop, TikTok Live, and the broader TikTok platform and culture
• Comfortable with on-camera skincare product demonstrations, including application and routine walkthroughs
• Technical aptitude—able to set up and troubleshoot livestream equipment (cameras, lighting, audio, streaming software)
• Excellent verbal communication skills with a knack for making product information clear, relatable, and compelling
• Highly organized and detail-oriented, able to manage pre-stream logistics and post-stream reporting
• Passion for skincare, beauty, wellness, or a genuine interest in learning about these categories
• Sales-minded with the ability to drive conversions through authentic product storytelling
• Flexible availability, including willingness to work some early mornings, evenings, or weekends as the livestream schedule requires

Preferred Qualifications

• Experience with TikTok Shop seller tools and live commerce analytics dashboards
• An active personal TikTok or social media presence that demonstrates content creation skills
• Background in e-commerce, retail, beauty, or direct-to-consumer brands
• Familiarity with additional platforms such as Instagram Live, YouTube Live, etc
• Understanding of social media analytics and data-driven content optimization

What We Offer

• Competitive hourly pay based on experience
• Flexible part-time schedule with room for growth as our live commerce program expands
• Hands-on experience building a TikTok Shop channel from the ground up
• A collaborative, fast-moving team environment where your ideas are valued
• Free Remedy Science products and early access to new launches
• Opportunity to become the recognizable face of a growing skincare brand

How to Apply

• Interested candidates should submit their resume along with a brief video reel or audition clip showcasing their on-camera hosting ability. Please include your current availability and links to any relevant TikTok or social media profiles.

The QUIKRETE® Companies, a leading producer of packaged products, is seeking a full-time/on-site (Mooresville, NC) data driven National Account Manager to support our dynamic Sales Team.

The position brings the best of both worlds: hands-on sales experience and strong analytical capabilities. While this role sits primarily on the analytics and reporting side of the business—focused on creating dashboards, running performance reports, and uncovering actionable insights—your background in sales will be key to understanding the commercial context behind the numbers.

This position blends data-driven insights with customer-focused execution—perfect for someone who thrives in a fast-paced, collaborative environment and knows how to turn insights into action, a master in excel, strong organizational skills, excellent communication abilities, keen eye for detail and customer service orientation

Key Responsibilities:

• Analytics and Reporting: Maintain awareness of performance against Key Performance Indicators and provide sales performance updates to leadership. Analyze sales data weekly to identify problematic areas or growth opportunities within retailer accounts.
• Customer Engagement and Merchandising: Engage with the customer to resolve any issues promptly. Work in partnership with the .com brand advocate to align digital and retail sales efforts. Plan and conduct training sessions for the customer and their clients to support product knowledge and sales effectiveness.
• Sales Team Support: Track and communicate ongoing projects and initiatives involving retailers to account managers, executives, and field teams, both internally and externally. Provide support for the implementation of new programs and initiatives. Create and deliver compelling presentations using PowerPoint to support sales initiatives.
• Brand Champion: Represent the organization at trade shows, store manager meetings, and customer-hosted charitable events.

Qualifications:

• Bachelor's degree required.
• Minimum 5 years of significant experience in similar roles.
• Significant experience as support in a retail or big box environment is highly desirable and/or in building materials industry or similar
• Excellent communication skills, capable of interacting with different organizational levels internally and externally.
• Proficient in Microsoft Office applications with advanced expertise in Excel and PowerPoint.
• Strong analytical and problem-solving abilities including data extraction and sales trend analysis.
• Ability to manage multiple projects and tasks with attention to detail and commitment to excellence.

About us:

Founded in 1940 in Columbus, Ohio, The QUIKRETE® Companies is the largest manufacturer of packaged concrete and cement mixes in North America, and an innovative leader in the building and home improvement industries. In addition, QUIKRETE® offers related products through numerous wholly-owned subsidiaries and operates around 250 facilities in the U.S. alone, allowing for unsurpassed distribution and product depth. Technical centers across the QUIKRETE® network also ensure that professionals and DIY consumers alike are provided with the most innovative and highest quality products available on the market.

• As a family-owned company with 81 years in business, we offer stability.
• We're investing in new businesses and technologies to ensure sustainable growth for years to come.

We offer competitive compensation, Medical, Dental, Vision, HSA, FSA, Supplemental Life and Basic life Insurance, employees discounts, great work environment and an amazing team!

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up between 15-80 pounds at a time.

Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!

As a Service Manager you will gain hands-on experience in one of Goodyear's auto service centers by making meaningful connections while delivering outstanding service. You will also be responsible for managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you to allow us to invest in your success as you invest in ours; apply today!

Responsibilities will include, but will not be limited to:

• Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests
• Help drive and reach sales goals through guest interactions including tire and service sales
• Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests
• Responsible for contributing to the training and development of service department associates
• Articulate all warranties, promotions, and advertisements
• Utilize tools provided to make recommendations to guests based on manufacturing guidelines
• Maintain a clean and safe work and guest area
• Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.

Basic Qualifications:

• Minimum 1 year of previous Automotive Service management experience
• Valid driver's license
• Must be at least 18 years of age
• No relocation is being offered for this position
• Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future

Preferred Qualifications:

• Previous automotive service sales experience
• Previous automotive service experience

Position Criteria:

• Strong work ethic; independently motivated to produce results with limited influence from others
• Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
• Ability to review, analyze, and interpret information, identify problems, and make decisions
• Ability to read, understand, and follow procedures and guidelines
• Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
• Commitment to following established safety policies and procedures

Application Process:

• Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
• If you pass, you'll receive an invitation to schedule a phone or in-person interview.
• Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.

In a world of possibilities, pursue one with endless opportunities. Imagine Next! At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what's possible.

Parsons is looking for a Change Manager to join our team! In this role, you'll have the privilege of working on the premier Infrastructure project in the country, as well as receive all of the benefits of working for Parsons! This Program is the most urgent infrastructure program in the country - a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark NJ and NYC.

The Gateway Program is the most urgent infrastructure program in the country a comprehensive set of rail investments that will improve commuter and intercity services, add needed resiliency and, in its later stages, create new capacity between Newark, New Jersey and New York City, the busiest section of the Northeast Corridor (NEC). The first phase of the Gateway Program includes the Hudson Tunnel Project (HTP), which includes the construction of a new two-track tunnel under the Hudson River connecting to Penn Station New York as well as the full rehabilitation of the existing 110-year-old North River Tunnel. The Gateway Development Commission (GDC), established through bi-state legislation, is responsible for the financing and development of the Hudson Tunnel Project.

As a tri-venture partner with Parsons, Arcadis, and Mace (MPA) is the Delivery Partners (DP) to provide advice, leadership, and support to GDC for the development and implementation of HTP. This is a master service with task order contracts for a 15-year contract encompassing a broad range of strategic advisory services, project management, design management, construction management, stakeholder coordination, federal compliance, operations support, office administration, and related services.

What You'll Be Doing:

• Lead and coordinate change management activities across all HTP Packages and Project Contracts, ensuring alignment with the HTP Project Management Plan (PMP) and GDC procedures.
• Evaluate proposed changes to scope, schedule, and cost from GDC, SEPs, and Project Contractors, providing technical assessments and recommendations.
• Manage the Notice of Proposed Changes (NPC) Log and ensure timely updates and documentation of all change activities.
• Collaborate with the GDC Program Office and SEP teams to develop negotiation strategies and coordinate responses to claims and change requests.
• Review and support the approval process for Contractor-Initiated Change Order Requests (CICs), ensuring compliance with project objectives and contractual obligations.
• Maintain version control and historical records of all approved changes, ensuring transparency and traceability.
• Provide input into change-related reporting and dashboards, supporting program-level oversight and decision-making.
• Support continuous improvement of change control processes and tools, contributing to the refinement of workflows and documentation standards.

What Required Skills You'll Bring:

• Bachelor's Degree and 10+ years of related experience.
• Proven experience in change management within large-scale infrastructure or transportation programs.
• Strong understanding of project controls, contract administration, and technical review processes.
• Excellent analytical, negotiation, and communication skills.
• Familiarity with PMIS platforms and document control systems.
• Ability to manage multiple stakeholders and coordinate across teams.
• Bachelor's degree in Engineering, Construction Management, or a related field preferred.
• Equivalent professional experience may be considered.
• Requires a comprehensive knowledge of industry business practices and the negotiation of prime contracts.
• Incumbent must also possess strong written and oral communication skills, excellent interpersonal skills, and a working knowledge of PC software packages typically associated with contract administration.
• Proven ability to perform in a management capacity is also required.

What Desired Skills You'll Bring:

• Experience working with or for a large agency such as MTA, NYDOT, etc.
• Experience working on Mega-Project in the Rail and Transit industry.

Salary Range: $120,800.00 - $217,400.00

We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle!

Parsons is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status or any other protected status.

We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons questAPPLY TODAY!

We're unique. You should be, too. We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy? We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the front desk staff, coordinating staff activities and schedules to ensure effective patient care services are provided, and ensuring quality standards are met. Trains, guides and supports Care Facilitators to ensure organizational front desk standards are met and that they have the tools and resources they need to effectively perform their duties. Leads front office center operations including, quality, compliance, human resources, patient experience, and direct supervision of employees. Leads the VIP customer experience from center entry to exit by ensuring our patients and their family members have a pleasant and memorable experience every visit and with every interaction. Establishes and maintains strong professional relationships with internal work partners and external customers; and through strict adherence of established center guidelines and standards provides the best solutions and options for our patients in support of the overall center experience.

Leads a team of Care Facilitators and other front desk staff. Supervisory tasks included but not limited to setting performance goals, developing top talent, and implementing progressive improvements when needed.

Engagement and Development:

• Instills ChenMed values and behaviors
• Builds culture and strong engagement
• Promotes team member retention
• Provides clear onboarding expectations
• Promotes team member development and retention by performing regular facilitated coaching and leadership rounding with front desk team members

Operational Excellence:

• Consistently executes the core model and follows the Center Playbook procedures
• Exhibits a strong understanding of the importance of adhering to core model execution by leading engagement and development, operational excellence and scheduling optimization
• Understands philosophy of patient flow metrics and efficiencies and shares the desired outcomes with all front desk team members
• Maintains focus on patient retention and positive customer experience and is available and accessible to both team members and patients

Scheduling Optimization:

• Adheres to enterprise scheduling templates and ensures 100% of patients are assigned and scheduled
• Top 40 and risk score 70+ patients scheduled at least bi-weekly
• IP/ER discharge follow-up scheduled immediately with daily follow-up
• Partners with growth team to ensure THV-EE and CMAP scheduling is 100% completed

• Ensures care facilitators have the resources needed and clearly defined priorities readily available to them to promote daily success.
• As supervisor, serves as a primary contributor in hiring and selection of Care Facilitators and other front desk staff.

Front Desk Ambassador:

• Helping patients in and out of their vehicles
• Opening the door
• Checking in on patients who have been waiting longer than 10 minutes. Give them updates.
• Engaging patients and Overall Patient Experience
• Mary's Cafe being up front and accessible to patients and always stocked

• Ensures OSHA, clinical and quality standards of ChenMed are met by monitoring performance and implementing corrective action plans when needed.
• Serves as first point of contact and resolution for escalated patient issues/concerns/disputes.

• Supports PCP scheduling by ensuring appropriate blocks are in place and double/over/under booking does not occur. Ensure scheduling gaps are attended to and closed in a timely manner.
• Reviews ENS notifications and ensure patients receive follow up from their Care Teams.
• Examines medical release forms for accuracy and PCP sign off prior to release of medical records. Ensures the e-fax folder is routinely checked and that documents received are correctly uploaded and indexed.
• Reviews phone messages to ensure proper and timely routing and follow-up. Ensures after hours messages from patients are recorded in the patient's medical record and followed up on by the appropriate discipline.
• Troubleshoots Dashboard, phone, and computer issues.
• Orders office and other needed supplies to ensure the Center is properly inventoried, stocked and maintained.

Other responsibilities may include:

• Fills in for Care Facilitator as needed for scheduled and unscheduled absences.
• Cover various Front Desk tasks and duties in line with business needs
• Supports the patient VIP experience by assisting with new patient paperwork and supporting New Patient Welcome and Tours.
• Performs other duties as assigned and modified at manager's discretion.

• Strong business acumen and acuity
• Good knowledge and understanding of general Operations standards, functions, methods, techniques, practices, processes and procedures
• Understanding of regulatory standards, various local, state and federal laws that apply to the business and where to find information on standards and interpretations
• Excellent critical reasoning, decision-making, and problem-solving skills to analyze situations, determine risks, and find solutions to prevent future issues and resolve recurring defects
• Strong organizational skills and attention to details to handle multiple tasks, short deadlines, frequent interruptions, and shifting priorities in support of changing company objectives
• Strong leadership, training, written and verbal communication, and interpersonal and presentation skills to drive results
• Working knowledge of medical insurance and/or knowledge of electronic medical record EMR systems
• Skilled in operating phones, personal computers, software and other basic IT systems
• Ability to communicate with employees, patients and other individuals with a professional and courteous manner disposition
• Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability and willingness to travel locally, regionally and nationwide up to 10% of the time
• Spoken and written fluency in English

• High school diploma or GED equivalent required
• Ability to lead and coach teams to drive positive outcomes and excellence
• Some college coursework preferred
• A minimum of 3 years' work experience in a medical facility required
• BLS for Healthcare Providers certification desired

Pay Range: $19.6 - $27.99 Hourly

Employee Benefits