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Manager, Public Relations & Communications
Location: Palm Beach Gardens, FL (Fulltime In Office)
Reports to: Group VP, Franchise Marketing
Department: Franchise Marketing / Communications
Type: Full-time
Role Summary
Midas is seeking a proactive Manager of Public Relations & Communications to architect and own a comprehensive communications strategy—internal and external—that elevates brand consideration, amplifies innovation and culture, and positions our leadership as credible, visible voices in automotive and franchising. This role will build and run an in-house PR/comms engine (with selective agency support), ensuring disciplined execution across media relations, executive visibility, franchisee communications, thought leadership, and social amplification.
Key Objectives
- Increase brand consideration for Midas across consumer and industry channels by shifting from reactive to proactive storytelling and consistent share-of-voice growth.
- Position leadership as visible, credible industry voices through strategic placements, speaking engagements, and executive profiles.
- Drive thought leadership via planned media calendars, op-eds, trade features, and conference participation—moving from “quiet in the industry” to recognized leadership.
- Amplify Midas’ innovation, culture, and community impact—internally and externally—to strengthen relevance, reputation, and franchise system confidence (including prospective franchisees).
- Integrate communications flows across the franchise system and parent-company liaison work to improve clarity, speed, and impact of business updates.
Core Responsibilities
Strategy & Planning
- Build a proactive internal and external PR/Comms plan with a quarterly editorial calendar, themes, and target outlets (national, trade, local).
- Establish a strategic counsel framework for leadership and cross-functional partners (Marketing, Franchise Development, Operations, HR, Legal, Social).
- Define the transition from third-party-led to in-house proactive engine; manage agencies selectively for scale and specialty.
Media Relations & Thought Leadership
- Lead media outreach (national consumer, automotive, franchise trade, and local market press); pitch, secure, and manage coverage.
- Own executive visibility: interviews, profiles, conference speaking slots, awards submissions, and bylined content.
- Develop and place content: press releases, media kits, op-eds, thought leadership articles, and talking points.
Internal Communications & Franchise System
- Design and run franchisee communications: bulletins, playbooks, town halls, and updates that support key business priorities.
- Produce quarterly updates (videos, leadership notes, dashboards) aligning the system around priorities and brand value propositions.
- Serve as the communications point for Convention, profit workshops, fall planning—own messaging, content, and run-of-show.
Social Amplification (in collaboration with internal teams)
- Partner with Social & Franchise Development to amplify earned coverage, leadership content, and franchise growth narratives across channels.
- Ensure cross-channel consistency and cadence for always-on amplification (LinkedIn, industry forums, owned channels).
Measurement & Reporting
- Monitor and report media coverage, share of voice, sentiment, and narrative penetration; deliver monthly and quarterly scorecards.
- Track executive visibility pipeline: speaking slots, awards, interviews, and bylines secured vs. target.
Parent Company & System Liaison
- Act as the communications liaison with parent company Mavis—own memos, alignment on key updates, and shared initiatives.
- Coordinate all system bulletins and key business updates (especially those requiring alignment/support from Mavis).
Issues & Crisis Preparedness
- Maintain a rapid response protocol and core Q&A; lead cross-functional communications during issues/crisis events.
Qualifications
- 5–7+ years in PR/Corporate Communications (brand-side or agency); experience in automotive and/or franchise systems preferred.
- Proven track record in media relations (national, trade, local) and securing executive visibility (speaking, profiles, bylines).
- Strong writing and editorial discipline—press releases, op-eds, speeches, executive messaging, and social-ready content.
- Experience building in-house PR engines, setting proactive agendas, and managing agency partners for scale.
- Comfortable with measurement tools (media monitoring, sentiment analysis) and building executive-ready dashboards.
- Video scripting and light production coordination experience for quarterly updates is a plus.
- High bias for action, executive presence, and exceptional organization in a fast-moving franchise environment.
Key Competencies
- Proactive Ownership: Plans ahead, sets the agenda, and moves the organization from reactive to disciplined execution.
- Story Crafting: Finds the narrative in our innovation, culture, and community impact—and tells it compellingly.
- Relationship Building: Strong rapport with media, industry groups, franchisees, and internal stakeholders.
- Executive Communication: Able to brief, prepare, and represent leadership with polish and clarity.
- Data-Driven: Uses coverage, sentiment, SOV, and engagement metrics to improve strategy and outcomes.
Success Metrics (KPIs)
- Brand Consideration Lift: Movement in aided/unaided consideration (tracked via brand studies/benchmarks).
- Share of Voice (SOV): +X% growth in target categories (automotive services, franchising) quarterly.
- Quality Coverage: # of tier-1 placements, trade features, and leadership profiles secured per quarter.
- Executive Visibility: Speaking slots, awards, interviews, and bylines secured vs. plan.
- Sentiment: Balanced to positive sentiment ratio in earned coverage.
- Internal Engagement: Open rates, CTRs, attendance, and sentiment on franchisee communications and quarterly updates.
- Amplification: Social reach/engagement of earned media and leadership content (in partnership with internal teams).
- Speed & Cadence: On-time delivery of editorial calendar, bulletins, convention/event communications.
Why Join Midas?
At Midas, we’re more than just a car care brand, we’re a community of entrepreneurs, innovators, and customer champions. Join us in shaping the future of automotive service through smart growth and strategic real estate leadership.
With over 58 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.
This role offers a unique opportunity for the right strategist to drive an outsized impact across a company that is poised for significant growth over the next 3 years. Reporting into Sur La Table’s Head of Strategy & AI Transformation, this is a highly visible role within the organization. You’ll work closely to not only help shape the strategic direction of the company but also roll up your sleeves and bring it to life. This role is challenging as you will wear many hats and touch every part of our business so you will need to be scrappy, agile and able to work cross-functionally, but the role also promises to be highly rewarding for a strong performer who is looking to take the next jump in their career.
What you get to do:
- LRP & AOP: Partner with Head of Strategy, President, CFO, and Leadership Team to develop our Long-Range Plan and Annual Operating Plan, including ensuring Tech and AI Roadmaps are aligned to strategy, then track and monitor in year progress against core initiatives and KPIs
- Real Estate: Help support the development of our multi-year Real Estate strategy based on analytical rigor, customer insights, and our brand position. Help track real estate pipeline/lease renewals by working closely with our RE consultant and broker, partnering with Finance to develop new lease proformas, reviewing lease terms, and leading communications/handover with construction/store ops team
- Functional Strategy Support: Partner with Functions to drive strategic/analytical rigor (e.g., Merchandising category-level LRPs, Store Ops P&L dashboarding, Digital customer journey)
- Services: Partner cross-functionally to help drive growth strategy and execution roadmap for expanding our service offerings (cooking classes, knife sharpening, registry, etc.)
- Business Intelligence: Support critical business decisions by building business cases, analyzing company/customer/external data, assessing consumer insights and competitive benchmarks, building key decision dashboards,
- GTM: Help support the go-to-market process by identifying key consumer, competitive, vendor, and market trends, and translating the insights into implications and recommendations
- President & Leadership Team Support: Help enhance the effectiveness/efficiency of the President and Leadership Team through ad hoc support on various initiatives and efforts (e.g., development of board decks, partnership presentations, townhall materials, survey analysis, project and process management, etc.)
What you bring:
- 2+ years in strategy consulting role with focus on revenue growth and/or private equity diligence.
- Retail experience and a brand/consumer-first mindset
- Strong project management skills and experience juggling multiple projects
- Analytical rigor, financial modeling expertise, advanced excel/PowerPoint
- Heavy user of AI to enhance efficiency and effectiveness
- Strong communication skills, executive presence, and ability to partner with diverse stakeholders
- Self-starter with a passion for rolling up your sleeves, working in an agile/scrappy fashion, and moving fast than the rest of the organization to drive an outsized business impact
- Intellectual curiosity that drives an innovative mindset
Pay Range: $95,000-$110,000
This role will be hybrid and located in Seattle, WA or San Francisco, CA.
What’s in it for you? Joining CSC Generation isn’t just about having a seat at the table—it’s about helping redesign the table entirely. You’ll be challenged, stretched, and supported as you grow faster than you thought possible. In addition to competitive compensation, we offer:
- Executive Access: Work directly with brand CEOs and senior leadership, solving real business problems and earning mentorship from top operators.
- AI-First Skill Building: Get hands-on with the most advanced AI tools in the market. From automation to prompt engineering, you’ll build a modern tech stack that sets you apart in any industry.
- Accelerated Career Path: High performers are quickly entrusted with greater responsibility, new challenges, and leadership opportunities across our portfolio of brands.
- Competitive benefits: Paid time off policies, 401(k)/RRSP match, medical/dental/vision and a variety of supplemental policies, and employee discounts at our portfolio companies.
Our interview process:
- Step 1: If you align with our vision and meet the qualifications, we’ll reach out to schedule a conversation and introduce CSC.
- Step 2: You’ll complete a short AI or product-building challenge so we can understand how you approach problems and execution.
- Step 3: Participate in deep-dive interviews with CSC leadership focused on your experience, product mindset, and operational thinking.
- Step 4: Offer. We’ll move fast for the right candidate.
The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.
It is unlawful in Massachusetts to require or administer a lie-detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact .
Based in Chesapeake, VA, Family Dollar operates more than 7000 stores across the 48 United States, supported by a coast-to-coast logistics network and more than 60,000 Associates.
As a Director, Zone Asset Protection at Family Dollar, you’ll lead asset protection programs and execution across a large, multi-region retail zone while developing a high-performing team of Asset Protection Managers.
Specific responsibilities include but are not limited to:
Leadership & Team Development:
- Lead and continuously advance a comprehensive asset protection program across a large, complex retail environment
- Lead, coach, and develop a team of Asset Protection Managers across the assigned Zone
- Execute Hiring, onboarding, performance management, and development of direct reports
Asset Protection Strategy & Execution:
- Facilitate regular shrink and asset protection review meetings with district and regional leadership to monitor performance and drive corrective actions.
- Analyze shrink trends and operational data to identify patterns, high-risk locations, and emerging loss factors, implementing targeted mitigation plans.
- Collaborate with business partners and store leadership teams to resolve discrepancies and strengthen shrink‑control processes.
- Oversee shrink-related investigations (internal, external, process-related) and partner with law enforcement or legal teams when needed.
- Drive continuous improvement of shrink mitigation strategies, incorporating technology, analytics, compliance audits, and policy enhancements
- Analytics, Audits & Reporting: Monitor, analyze, and follow up on shrink and cash loss trends using predictive tools and dashboards
- Action planning and leadership with the ability to translate data into actionable insights to reduce shrink and mitigate risk
- Management of Zone audit program to identify vulnerabilities, create awareness, improve standards and ensure compliance
- Development and presentations utilizing KPI dashboards, loss trends, security metrics, and investigative summaries to leadership
Field Partnership & Business Collaboration:
- Build strong relationships with district, regional, and corporate leaders to influence operations and drive results.
- Partner with field leadership to identify operational risks and opportunities to improve store conditions and performance
- Elevate significant concerns related to store conditions, shrink, or management performance
- Serve as the subject matter expert and leader for all Asset Protection issues within the Zone
Emergency Management & Compliance:
- Partner with business partners to provide on-site support during emergency situations
- Ensure timely, accurate, and complete reporting of incidents to Corporate Asset Protection
- Maintain compliance with company policies, legal requirements, and investigative practices
- Proactively lead workplace violence prevention programs and training
- Oversee incident response and recovery, ensuring proper documentation, risk mitigation, and support following any violent event
- Oversee threat assessment process to investigate concerning or threatening behaviors, enabling early identification of risks and timely protective actions
Your Required Skills and Experience:
- 10+ years of Asset Protection or Loss Prevention experience in a multi-unit retail environment
- 5+ years managing Asset Protection Managers or equivalent field leadership roles
- Demonstrated success leading shrink reduction, investigations, audits, and compliance programs across a large geography and diverse environment
- Wicklander Certification (or equivalent investigative interviewing training)
- Strong analytical skills and experience using Asset Protection systems / Case Management
- Proficiency in Microsoft Office (Excel, PowerPoint, Word)
- Ability to travel within the assigned territory up to 60% of the time
Preferred Requirements:
- Degree in security related field or the equivalent in years of experience
- Prior experience in a director-level or senior regional Asset Protection role
- Strong business partnership skills with field operations leadership
- Excellent communication, presentation, and influencing skills
Family Dollar is an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.
The Analyst II, Technical Support and Reporting is critical to the company delivering that iconic customer experience by providing data analysis business intelligence and data to support to operational strategies.
What you will do
- Conduct root cause analysis, solving basic to complex data challenges
- Leverage a variety of systems and databases to retrieve data
- Become a subject matter expert in system data and leverage that knowledge to identify critical data elements, translating those into key business metrics
- Maintain existing business reporting and monitoring dashboards for all areas of CAF to support the business in driving execution and managing performance
- Assist in the design and development of enhancements to reports and dashboards to transform the way CAF interacts with data
- Learn and utilize different tools, processes, and services, and work with mentors and peers to developed advanced technical and analytical skills
- Provide front line support on system’s data related questions or issues
Optimize operational efficiency with data
Our company’s success is motivated by our customer-centric, data-informed approach to problem solving, with an unparalleled focus on a company culture that supports our associates and our community. As an Analyst II, Technical Support and Reporting, you will have a direct hand in this effort by evaluating business needs and independently translating insights into meaningful business solutions through a combination of business knowledge and data analysis skills. It takes a tenacious enthusiasm for problem-solving, combined with an inherent passion for doing what’s right, to balance the needs of the business and our customers in these endeavors. You will be entrusted to work independently, in an environment that is collaborative, fast-paced, teamwork-centric, and ever-evolving.
Qualifications and Requirements
- Bachelor’s Degree preferred, in an analytical or technical major
- 1-3 years of experience in an analytical or technical role
- Excellent verbal, written, and interpersonal skills
- Experience required in SQL and DBMS technology; Snowflake preferred; Teradata, Microsoft SQL Server, Oracle, or other major data application acceptable
- Experience preferred in:
- SSRS/PowerBI
- Tableau
- Python
- GitHub or other version control software
Work Location And Arrangement: This role will be based out of Atlanta, GA CarMax Auto Finance Office (Kennesaw, GA). Associates will work onsite 5 days per week.
Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role.
Please do not call or visit the store regarding this position. All inquiries MUST be submitted through this application. Candidates who contact the store directly may be removed from consideration
We are seeking a hands-on, creator-first Luxury Content & Social Media Coordinator to support our Marketing Manager and elevate our luxury brand’s digital presence. This is an in-person, 3-month contract role with strong potential for permanent hire.
This position is ideal for a content creator who shoots, edits, and publishes their own work-not someone who only manages freelancers or agencies.
Key ResponsibilitiesContent & Social Media
- Create, shoot, edit, and publish content for Instagram, Facebook, Pinterest, YouTube, and X.
- Develop and manage a social media content calendar aligned with luxury brand standards and campaign priorities.
- Ensure strict compliance with brand guidelines, including:
- Required posting cadence
- Share of Voice (SOV) targets
- Hashtag and tagging protocols
- Approval workflows prior to publishing
- Engage daily with partners, brands, and industry accounts to strengthen brand presence and visibility.
- Respond to comments, DMs, and inquiries in a professional, luxury-brand tone.
- Monitor platform dashboards to track engagement, optimize content performance, and support consistent follower growth.
Digital Marketing & Campaign Support
- Assist with Meta advertising and retargeting campaigns during key sales periods.
- Collaborate with the Marketing Manager to refine audience targeting and segmentation.
- Submit COOP campaign previews for brand approval and schedule campaign launches.
- Monitor campaign performance, refresh creative assets, and coordinate with Meta Marketing Pro/Support as needed.
Videography & Creative Production (REQUIRED)
- Hands-on videography is required.
- Plan, shoot, and edit short-form and long-form video content.
- Capture lifestyle, product, behind-the-scenes, and campaign-driven visuals.
- Support creative planning, shot lists, and execution for digital campaigns.
Required Experience & Qualifications
- 3+ years of experience in social media, digital marketing, or content creation (luxury, fashion, or jewelry preferred).
- Proven hands-on content creation experience-must personally shoot and edit content.
- Portfolio or verifiable proof of work required (social channels, campaigns, reels, website, etc.).
- Candidates who have only managed agencies or creators will not be considered.
- Strong understanding of luxury brand standards and attention to detail.
- Experience with community management (comments, DMs, engagement).
- Working knowledge of Meta Ads, retargeting, and audience targeting.
- Familiarity with Meta Professional Dashboard and performance analytics.
- Ability to produce both short-form and long-form video content.
- Highly organized, detail-oriented, and comfortable working within structured approval processes.
Role Details
- Type: 3-month contract with opportunity for permanent hire
- Compensation: Hourly rate DOE, based on experience and portfolio quality
Client Overview: Our client is a luxury fashion brand and they are seeking a Part-Time Ecommerce Growth Strategist to join their team.
Role Overview: The Part-Time Ecommerce Growth Strategist will own growth strategy across the entire ecommerce funnel. This role is responsible for analyzing performance data, identifying revenue opportunities, and delivering clear, actionable recommendations to improve traffic, conversion rates, average order value, and overall sales performance.
**This position requires a highly analytical and strategic thinker who can translate Shopify and GA4 data into structured weekly insights tied directly to revenue impact.
Part-Time Ecommerce Growth Strategist Responsibilities:
- Analyze full funnel performance
- Identify drop-off points and recommend UX improvements
- Optimize product detail page structure, messaging, merchandising, and layout
- Improve checkout experience and reduce cart abandonment
- Recommend AOV optimization strategies
- Identify keyword opportunities for collections and product pages
- Improve collection page structure for search visibility
- Analyze organic traffic performance and ranking gaps
- Recommend technical SEO improvements
- Develop strategies to increase qualified organic traffic
- Recommend featured collections and products based on performance data
- Use analytics and click behavior to guide merchandising decisions
- Identify underperforming collections and repositioning opportunities
- Provide data-backed merchandising direction
- Performance summary with key KPIs
- Revenue insights by collection and product
- AOV and repeat purchase behavior insights
- Organic search performance updates
- Estimated revenue impact of recommendations
- Develop and maintain Shopify and GA4 dashboards with clear KPIs
- Validate Shopify vs GA4 reporting accuracy and resolve discrepancies
- Translate analytics into actionable recommendations aligned with revenue and profitability goals
Part-Time Ecommerce Growth Strategist Qualifications:
- Proven experience scaling Shopify ecommerce brands
- Strong background in conversion rate optimization (CRO) and ecommerce UX
- Deep understanding of GA4 and Shopify analytics
- Experience building dashboards and validating tracking accuracy
- Strong SEO expertise for ecommerce
- Understanding of fashion buying behavior and merchandising strategy
- Strategic thinker who ties recommendations directly to revenue impact
- Ability to work independently and deliver structured weekly insights
Khepri Jewels is growing!! We’re looking for a digitally fluent, detail-obsessed Junior E-Commerce & Digital Marketing Associate to help scale our online flagship.
We are a luxury fine jewelry house specializing in natural fancy-color diamonds and rare emeralds. As we expand globally across retail and digital channels, our website operates as both a brand world and a high-performing revenue engine.
You will be part of a fast-growing team operating inside one of the most exciting shifts in fine jewelry today — a category redefining rarity, color, and long-term value. Natural fancy-color diamonds are transforming how modern luxury is viewed, and Khepri is leading that movement.
This role sits at the intersection of Shopify backend, digital marketing, merchandising, and revenue growth.
If you understand e-commerce, care deeply about detail, and want to grow inside a brand that is building something meaningful — this is for you.
What you will own:
Shopify & Site Management
• Product uploads (variants, metafields, tagging)
• PDP accuracy — imagery, video, pricing, descriptions
• Collection builds + homepage merchandising
• Landing page builds for launches and campaigns
• Inventory syncing + backend organization
• QA checks before launches
Digital Marketing Support
• Assist in managing paid media campaigns (Meta, Google) alongside partners
• Monitor campaign performance and report on ROAS, CPA, and traffic quality
• Support email + SMS execution (campaign builds + flows)
• Assist in SEO optimization across PDPs and collections
• Identify conversion friction and propose improvements
• Support retargeting and funnel optimization efforts
Performance & Reporting
• Weekly reporting on traffic, conversion rate, AOV, and revenue
• Track growth metrics and surface actionable insights
- • Help build dashboards for leadership visibility
What we are looking for:
• 1–3 years experience in e-commerce or digital marketing
• Shopify backend experience required
• Understanding of paid media metrics (ROAS, CAC, CPA)
• Analytical mindset — comfortable inside dashboards
• Strong attention to detail
• Organized, proactive, and growth-oriented
• Luxury, fashion, or DTC brand experience a plus
We are building a team who thinks long-term, moves quickly, and cares deeply about craftsmanship, both digital and physical.
If you’re excited to build inside a modern luxury house redefining fine jewelry, we’d love to hear from you.
Please send your resume and a short note about why this role excites you to
Job Title: Marketplace Manager
Company Overview:
Westfield Outdoors is a leading Indianapolis-based company specializing in durable goods manufacturing and international importing services. Our focus lies in outdoor leisure products, including camping furniture, tents, shelters, backpacks, trekking bags, soft coolers, pet products, baby products, hunting accessories, fishing tackle, and patio furniture. As a global leader in OEM and private-label manufacturing for the outdoor industry, Westfield Outdoors is dedicated to delivering innovative, high-quality durable goods that meet the needs of our customers and end-users.
Position Summary:
The Marketplace Manager is responsible for the day-to-day execution and growth of Westfield Outdoors’ marketplace partners such as Amazon and Walmart Marketplace. This role focuses on maintaining accurate product listings, supporting advertising and promotional execution, monitoring account health, and compiling performance reporting across online marketplaces.
The position serves as a key coordination point between the Bentonville-based Walmart Marketplace team, the Indianapolis marketing, design, and product teams, and international operations partners who administer marketplace programs and execution. The ideal candidate is highly organized, detail-oriented, and comfortable working cross-functionally in a fast-paced, multi-channel environment.
This position is based in-office in Indianapolis, Indiana.
Key Responsibilities:
1. Listing and Catalog Support:
· Assist in creating, updating, and maintaining product listings across marketplace partners such as Amazon and Walmart Marketplace, including titles, bullet points, descriptions, keywords, and product attributes.
· Upload product images, enhanced content, A+ or equivalent media provided by the creative and design teams.
· Monitor listings for errors, suppressions, compliance issues, and data inconsistencies, escalating issues to management as needed.
· Help maintain accurate product data, including SKUs, pricing, variations, and category placement.
2. Advertising and Promotions Support:
· Assist with the setup and monitoring of advertising campaigns across Amazon Advertising and Walmart Connect platforms.
· Track daily and weekly performance metrics such as ACOS, CTR, spend, impressions, and sales, and flag performance concerns or anomalies.
· Support execution of coupons, deals, seasonal promotions, and retailer-specific programs.
· Prepare performance summaries and reports to support optimization of advertising budgets and campaign performance.
3. Account Health and Operational Support:
· Monitor marketplace dashboards for account health notifications, listing warnings, stranded inventory, and fulfillment alerts.
· Assist with resolving tickets related to listing suppressions, review issues, compliance warnings, or shipment discrepancies.
· Coordinate with internal supply chain and operations teams to support inventory tracking and fulfillment requirements.
4. Analytics and Reporting:
· Pull weekly and monthly performance reports from Amazon Seller Central and Walmart Seller Center.
· Compile reports related to sales trends, keyword performance, promotional results, and competitive activity.
· Support data entry, dashboard updates, and reporting used for internal reviews and planning discussions.
5. Cross-Functional Coordination:
· Work closely with marketing, creative, and design teams to request, track, and upload required marketplace assets.
· Collaborate with customer service teams to monitor customer questions, reviews, and feedback trends.
· Support sales, trade marketing, and product teams with retailer-specific product details, promotions, and content needs.
· Help ensure clear communication and alignment between U.S.-based teams and international partners supporting marketplace execution.
Qualifications:
Education and Experience:
· Bachelor’s degree in Marketing, Business, Communications, or a related field preferred.
· 1–3 years of experience supporting e-commerce marketplaces, digital marketing, or online retail operations preferred.
Skills and Competencies:
· Familiarity with Amazon Seller Central and Walmart Seller Center platforms preferred.
· Strong attention to detail and ability to manage multiple tasks and deadlines simultaneously.
· Proficiency in Microsoft Excel and Google Sheets, with comfort working with performance data and reports.
· Strong written and verbal communication skills.
· Ability to work effectively within cross-functional teams, including international partners.
Other Requirements:
· Self-motivated team player with a strong sense of ownership and accountability.
· Strong organizational and time management skills.
· Ability to work in-office in Indianapolis, Indiana.
Why Join Westfield Outdoors?
At Westfield Outdoors, we value innovation, collaboration, and a commitment to excellence. As part of our team, you will gain hands-on experience supporting leading online marketplaces while working alongside experienced professionals across product, marketing, operations, and global sourcing. This role offers meaningful exposure to marketplace execution within a growing, dynamic organization.
Compensation and Benefits:
Westfield Outdoors offers a competitive salary and comprehensive benefits package, including:
· Health, dental, and vision insurance.
· Generous paid time off and company holidays.
· 401(k) retirement plan with company match.
· Opportunities for professional development and career growth.
Application Process:
To apply, please submit your resume detailing your relevant experience and interest in the position. We look forward to learning how you can contribute to the continued success of Westfield Outdoors.
Equal Opportunity Employer:
Westfield Outdoors is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Profitmind is building the intelligence behind how retailers make pricing and merchandising decisions. Today, many of these decisions are still driven by spreadsheets, rigid rules, and manual judgment, even at the largest brands.
Our platform turns complex data such as sales, inventory, and competitive signals into clear, explainable recommendations merchants can trust. Our platform focuses on impact, helping retailers improve margin, inventory health, and decision quality at scale.
Based in Pittsburgh, Profitmind is backed by a recent strategic investment from Accenture, and scaling its agentic AI platform to power decision-making for some of the world’s largest retailers.
About the role:
We’re looking for a multi-disciplinary AI Engineer to design, implement, and deploy LLM-driven agents with strong backend and front-end integration. You’ll be leading efforts across LLM agent design, prompting, fine-tuning, and MLOps, while building real-world, production-grade applications with modern web technologies.
The ideal candidate combines a strong foundation in Python and AI with practical experience in agent frameworks like LangGraph, PydanticAI, and Google ADK, as well as FastAPI and front-end development.
What you’ll do:
LLM Agents & Prompt Engineering
- Architect and implement LLM agents using frameworks like LangGraph, PydanticAI, and Google ADK.
- Build composable, tool-augmented reasoning chains (e.g., RAG, CoT, ReAct, planner-executor).
- Integrate vector databases (e.g., FAISS, Pinecone, pgvector) and knowledge graphs (Neo4j) to support retrieval-augmented generation (RAG) and long-term chatbot memory.
- Design and maintain high-quality prompt strategies for robustness and reliability.
FastAPI, Model Context Protocol (MCP) & Backend
- Develop and maintain scalable APIs using FastAPI, supporting synchronous and asynchronous agent execution.
- Integrate Model Context Protocol (MCP) to enable secure and structured access to external data and tools within agent workflows.
- Implement state tracking, context-aware input dispatch, and modular plugin integration within the control plane.
Evaluation, Testing & Observability
- Build unit and behavioral tests for agents, tools, and workflows.
- Develop tooling for trace analysis, agent state debugging, and hallucination tracking.
- Compare and benchmark agent orchestration frameworks for trade-offs in speed, reliability, and usability.
Model Fine-Tuning & MLOps
- Fine-tune models using LoRA, QLoRA, or full fine-tuning pipelines.
- Integrate, deploy, and monitor models in production using cloud providers.
- Set up agent logging, observability dashboards, and recovery workflows.
Front-End & UX
- Familiar with React, TypeScript, Next.js, or similar frameworks
- Understanding of front-end and back-end integration for AI tools
- Ability to build basic dashboards or agent interfaces
- Integrate agents into interfaces
- Speak the language of UI
What we’re looking for:
- 3+ years experience with Python in ML/AI systems and PyTorch or Tensorflow
- 1+ years experience with LLM agent development, prompt engineering, and frameworks like
- LangGraph, PydanticAI, and Google ADK.
- Experience with fine-tuning LLMs.
- Familiarity using vector stores like ChromaDB, Weaviate, or pgvector.
- Production experience with FastAPI, Docker, and MLOps
- Expert in Agentic Coding IDEs (Windsurf, Cursor or Claude Code)
- Bachelor’s or Master's degree in computer science
Nice to have:
- Open-source contributions to LLM/agent tooling
- Knowledge of async programming, websockets, and streaming APIs
What we offer:
- Competitive compensation and equity
- Comprehensive benefits including medical, dental, vision, etc.
- Unlimited and flexible PTO
Merchandiser – FS x New Balance
Company Overview:
FutureStitch is a fully-vertical circular manufacturer that believes business should be a force for good. We are the creators behind some of the world’s most beloved sock and circular-knit products, including those for Stance, New Balance, the NBA, and MLB. What sets us apart is our relentless pursuit of innovation—from our lab at MIT to our Oceanside factory that employs second-chance hires, FutureStitch is recognized as one of the most advanced knitting manufacturers in the world.
In 2026, FutureStitch will launch a global base layer collection for New Balance and unveil a groundbreaking new brands: SECONDS
SECONDS is a regenerative design collective built on the power of second chances—for both people and the planet. We transform waste into feedstock through advanced recycling and circular manufacturing technologies, creating apparel and accessories that merge craftsmanship, performance, and sustainability. Our global network of creative directors from high fashion and visionary technologists collaborates across multiple categories to build systems of renewal—products that don’t just look good but do good, redefining how beauty and utility emerge from what was once discarded.
As we expand from high-quality socks into full apparel categories, we are looking for a Supply Chain Manager who thrives in dynamic, hands-on environments and shares our passion for excellence and purpose-driven product.
Position Summary
The Merchandiser will serve as the connective tissue between design, development, sales, and production—owning the strategic assortment plans, line architecture, and seasonal merchandising strategy for both FutureStitch’s partner programs and SECONDS apparel expansion.
This role ensures that our product lines are trend-right, consumer-driven, margin-positive, and operationally feasible across our global manufacturing footprint. As FutureStitch expands into cut-and-sew apparel, the Merchandiser will build the framework for category planning, SKU optimization, pricing architecture, and GTM readiness to support rapid, multi-category growth.
Key Responsibilities
- Build seasonal line plans across socks and apparel, defining assortment architecture, category roles, and consumer-driven product strategies.
- Collaborate with design to brief seasonal needs, guide creative direction, and ensure product concepts meet commercial, aesthetic, and margin goals.
- Partner with development and sourcing to confirm feasibility, raw material choices, costing, and factory alignment across FutureStitch’s global manufacturing network.
- Optimize SKU count, style/color/size efficiency, and product lifecycle planning to support margin health, inventory stability, and scalable manufacturing.
- Build and manage wholesale and DTC pricing architecture, analyze costing, and identify opportunities to improve margins through design or sourcing adjustments.
- Analyze sell-in, sell-through, and market trends to inform seasonal decisions, identify white-space opportunities, and refine category strategies.
- Create merchandising tools including line sheets, merchandising decks, assortment summaries, and category performance dashboards.
- Partner with marketing and sales on GTM strategy, ensuring product storytelling, positioning, and seasonal narratives are clear and consistent.
- Maintain accurate product information across PLM systems, catalogs, digital assets, and sales tools.
- Collaborate with operations to understand capacity, inventory, and supply chain constraints that influence merchandising decisions.
- Support the SECONDS apparel expansion by defining category architecture and flow strategies across men’s, women’s, and unisex categories.
Experience and Skills
- 2–5 years in merchandising, or line planning—preferably within apparel, accessories, or footwear.
- Strong understanding of merchandising fundamentals: assortment architecture, category strategy, product lifecycle, and SKU planning.
- Ability to synthesize consumer insights, brand direction, and operational constraints into compelling product strategies.
- Experience collaborating closely with design, development, sourcing, and sales teams in a fast-paced product creation environment.
- Strong financial acumen—comfortable with costing, pricing, margin analysis, and forecasting.
- Data-fluent with experience building dashboards, analyzing sell-through data, and presenting insights to leadership.
- Excellent communication skills with a strong sense of brand, storytelling, and product aesthetics.
- Ability to thrive in dynamic, hands-on, entrepreneurial environments driven by purpose and innovation.