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Position Overview

Our luxury jewelry division seeking an experienced Director of Ecommerce & CRM as a key leadership position. This role is responsible for spearheading the division’s ecomm and clienteling strategies to drive ecomm growth, enhance retail store sales, and expand brand awareness. The role will own the entire Ecommerce P&L and will be responsible for achieving sales and margin targets of the channel.

Additionally, the position will oversee the Ecomm and CRM budgets; including developers, digital media, search, partnerships, client gifting, and offline DTC events. This position will be accountable for all digital analysis, optimizations, and timely strategy changes when necessary.

Key Responsibilities

E-commerce:

• Financial Accountability: Achieve sales and margin plans for DTC web-based sales
• Development and Execution of Ecommerce Strategy: Formulate strategies to increase online sales, improve user experience, and ensure the website aligns with the brand's luxury image.
• Digital Marketing: Collaborate with the marketing team to implement digital marketing campaigns, including SEO, SEM, email marketing, social media, and paid advertising to drive traffic and conversions.
• Website Management: Oversee the design, functionality, and performance of the site, ensuring it is optimized for both desktop and mobile devices.
• Product Management: Manage the online product catalog, ensuring accurate product descriptions, images, and compelling merchandising.

CRM

• Strategy Development: Refine the existing CRM & Clienteling strategy and manage its execution. Develop and implement new strategies to build and maintain strong customer relationships, increase customer loyalty, and drive repeat purchases.
• Customer Data Management: Oversee the collection, segmentation, and analysis of customer data to personalize communications and offers. Evaluate current CRM software to determine its suitability for the business.
• Email Marketing: Manage email marketing campaigns, including automated workflows, personalized messaging, and A/B testing to optimize open rates, click-through rates, and conversions.
• Communications: Work with the Division head to refine language and communication methods to ensure clients receive an on-brand experience at every touch point.
• Customer Service Coordination: Ensure the customer service team has the tools and information needed to provide exceptional service, handle escalated issues, and implement feedback loops to improve the overall customer experience. Ensure VIP clinets are always attended to with the highest level of service.

Analytics and Performance Measurement:

• Ecom Dashboard: Enhance the existing performance dashboard to include advanced analytics that provide deeper insights into customer behavior and campaign effectiveness.
• CRM Dashboard: Develop performance KPI’s and create dashboard to monitor and share performance.

People Responsibilities & Cross-Departmental Collaboration:

• Team Management: Manage a high-performing Clienteling & CRM Manager and collaborate with retail store team on all clienteling efforts.
• Collaboration: Cultivate relationships with different departments within the division; including Customer Logistics, Production, Finance, Marketing, Sales and Planning.

Innovation & Continuous Improvement:

• Stay Ahead of Trends: Keep up with the latest trends in ecomm, CRM, and digital marketing to ensure the division remains competitive in the luxury market.
• Continuous Optimization: Constantly test, measure, and optimize strategies and tactics to improve performance.

SKILLS & REQUIREMENTS

Requirements:

• Ecomm Management: 7-10+ years’ experience in an ecomm role with P&L responsibility, ideally within the luxury goods or jewelry industry. Proven track record of driving online sales and optimizing digital platforms.
• CRM Experience: Extensive experience in CRM strategy, customer data management and personalized marketing.
• Luxury Brand Experience (Preferred): Understanding of the nuances of selling luxury products online, including maintaining brand integrity and enhancing customer experience.
• Digital Marketing: Strong background in digital marketing and e-commerce strategies.
• Data Analysis: Strong analytical skills, with the ability to interpret ecomm and customer data to inform strategy. Familiarity with tools like Google Analytics, Excel, and data visualization platforms.
• User Experience (UX) Design: Understanding of UX/UI principles to optimize the online shopping experience.
• SEO/SEM Proficiency: Experience in search engine optimization and paid search campaigns.
• Bachelor’s degree required. MBA preferred.

Technical Skills:

• Shopify Plus
• Google Analytics / Google Tag Manager, Google Ads, Meta Training
• Klayvio
• CRM Platforms
• Understanding of ERP system integration with Shopify

Soft Skills & Personal Attributes:

• Strategic Thinker: Ability to develop and implement long-term ecomm and CRM strategies aligned with business goals.
• Customer-Centric: A strong focus on customer experience and a deep understanding of luxury consumer behavior.
• Communication: Excellent verbal and written communication skills, with the ability to articulate complex strategies to diverse audiences.
• Problem-Solving: Strong problem-solving abilities, with a proactive approach to identifying challenges and implementing solutions.
• Attention to Detail: Meticulous attention to detail, particularly in maintaining brand integrity across digital channels.
• Adaptability: Ability to stay agile and adapt to the rapidly changing ecomm landscape.

• Project Management experience delivering large and/or complex cross-functional initiatives
• Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive reporting
• Proven track record of managing multiple workstreams, dependencies, and decision gates
• Demonstrated ability to facilitate governance meetings and drive closure on action plans
• Excellent communication and presentation skills to effectively communicate with all levels of the organization
• Strong organizational skills to manage multiple timelines and priorities
• Ability to translate operational complexity into clear, actionable insights for leadership
• Experience with RAID log management and risk/issue escalation processes

Key Responsibilities

• Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising); consolidate actions, owners, due dates, dependencies, and decision points into one master plan
• Run operating cadence and governance; facilitate weekly/biweekly reviews and keep teams aligned to meeting agenda pillars
• Drive closure on Retail Ops Charter actions; track and unblock items including ROM schedule reviews, delivery window standardization, truck completion visibility/automation work, dairy breakdown workflow teardowns, and store-tier labor frameworks
• Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear handoffs, timelines, and escalation paths
• Coordinate scorecard and dashboard alignment; ensure consistency between front-page dashboards, top-item dashboards, and executive scorecard; establish shared definitions (e.g., ORAD vs OTIF) and a single source of truth
• Maintain issue/risk management and escalation; keep RAID log current and escalate blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out week labor gaps) with recommended options
• Track value and outcomes; translate initiative progress into expected outcomes (e.g., OOS recovery value, productivity gains) and communicate status to leadership
• Develop standardization and playbooks; partner with Retail Operations leaders to document repeatable operating guidelines (e.g., delivery window principles by department, scheduling best practices, dairy coverage guardrails by tier)

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

 

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9

At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:

• Health, vision, and dental insurance (single and family coverage)
• 401(k) plan (employee contributions only)

Job Title: Project Manager (Business Operations)

Location: Cincinnati, Ohio

Onsite: Yes 5 Days Each Week

Compensation: $75 - $90/Hour

Job Description:

This Project Manager role is responsible for consolidating cross-functional charters into a

cohesive master plan, running governance and operating cadence, managing

dependencies, and ensuring alignment on metrics and outcomes. The successful

candidate will drive closure on critical Retail Ops initiatives while removing blockers and

translating progress into measurable business value.

Desired Skills:

• Project Management experience delivering large and/or complex cross-functional

initiatives

• Advanced proficiency in Excel, Power BI, and PowerPoint for dashboarding and executive

reporting

• Proven track record of managing multiple workstreams, dependencies, and decision

gates

• Demonstrated ability to facilitate governance meetings and drive closure on action plans

• Excellent communication and presentation skills to effectively communicate with all

levels of the organization

• Strong organizational skills to manage multiple timelines and priorities

• Ability to translate operational complexity into clear, actionable insights for leadership

• Experience with RAID log management and risk/issue escalation processes

Key Responsibilities

• Own the integrated initiative plan across all charters (Ops, Supply Chain, Merchandising);

consolidate actions, owners, due dates, dependencies, and decision points into one

master plan

• Run operating cadence and governance; facilitate weekly/biweekly reviews and keep

teams aligned to meeting agenda pillars

• Drive closure on Retail Ops Charter actions; track and unblock items including ROM

schedule reviews, delivery window standardization, truck completion visibility/automation

work, dairy breakdown workflow teardowns, and store-tier labor frameworks

• Manage cross-functional dependencies; ensure Retail Ops actions relying on Supply

Chain/Transportation/Tech (e.g., delivery windows, Transview/SAGE integration) have clear

handoffs, timelines, and escalation paths

• Coordinate scorecard and dashboard alignment; ensure consistency between front-page

dashboards, top-item dashboards, and executive scorecard; establish shared definitions

(e.g., ORAD vs OTIF) and a single source of truth

• Maintain issue/risk management and escalation; keep RAID log current and escalate

blockers (late deliveries, under-scheduled hours, misaligned delivery windows, change-out

week labor gaps) with recommended options

• Track value and outcomes; translate initiative progress into expected outcomes (e.g.,

OOS recovery value, productivity gains) and communicate status to leadership

• Develop standardization and playbooks; partner with Retail Operations leaders to

document repeatable operating guidelines (e.g., delivery window principles by department,

scheduling best practices, dairy coverage guardrails by tier)

Job Title: Data Analyst/Scientist

Duration: 12 months | Temporary to Hire

Location: Elgin, IL 60196

Worksite: Remote | 8:00 AM - 05:00 PM

Note: Preferred candidate will reside in Northern IL, but position is open to remote work in any US state (CST time zone).

• 
  
• Develop reports and dashboard to support various stakeholders such as finance, Procurement, IT and Sales
  
• Dashboard creation / visualization using Tableau, with Data extracted from Amazon Redshift and Snowflake.
  
• Perform predictive modeling and forecasting using Python, R and Tableau
  
• Design, extract and integrate data components from multiple sources, such as Amazon Redshift, Salesforce, Snowflake
  
• Design, develop, test, and maintain Google App Script projects for various applications within Google Workspace (Docs, Sheets, Forms, etc.)
  
• Driving and tracking the adoption of dashboards and reports to measure success; iterate as needed
  
• Detailed data validation to ensure directional accuracy
  
• Server license management and data access enablement as well as data visualization support
  
• Manage, update and document processes, websites, and training documentation.
  
• Drive the development of and deliver training on data sources/tools to enhance the end users' ability to analyze the business
  
• Ensure the delivery of complex data required to support the needs of predictive Modeling and Analytics
  
• Perform rigorous testing and post-validation publishing of reports
  

• 
  
• Bachelor's Degree (Computer Science, Math, or Statistics) or equivalent
  
• 3+ years of data analytics and reporting experience
  

• 
  
• Excellent data visualization skills
  
• Solid experience in creating dashboard reporting in Tableau is a must for this position
  
• Hand-on experience with Tableau, SQL, Salesforce, Python, R, Google App Script, HTML and Power BI are required for this role
  
• Proficient in Microsoft Excel, Google Sheets and Access. Experience with designing, configuring, automating custom reports within these programs.
  
• Thorough understanding of data modeling and Extract, Transform, Load (ETL) processes.
  

• 
  
• Experience with Smartsheet development.
  
• Excellent oral and written communication skills.
  
• Extremely detail-oriented and organized with a high level of commitment and follow-through.
  
• Ability to manage multiple priorities in a fast-paced, ever-changing environment.
  
• A motivated self-starter who can work both autonomously and collaboratively.
  
• Exceptional problem solving, critical thinking, and project management skills with the capacity and anticipation to adjust based on shifting deadlines and moving priorities.
  

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Key Account Management Intern based in Bedford, NH.

Why Join the Lactalis Internship Program?

Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success.

In this program, you will:

• Explore different areas of our business.
• Build your resume and expand your professional network.
• Learn directly from industry professionals.
• Work in a collaborative and innovative environment where your ideas matter.
• Help shape the future of our beloved brands.
• Enjoy free yogurt (of course!).

This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future.

The Role: Make an Impact

The Key Account Management Intern will support responsibilities across sales, marketing, and data analytics to help drive performance at key high-growth e-Commerce retailers. This role will develop a Microsoft Excel dashboard to analyze sales and promotional performance, as well as conduct a content optimization audit across pure-player e-commerce accounts. The intern will collaborate closely with the E-Commerce Pure-Player Key Account Manager and the Omnichannel Marketing and Operations Team to ensure alignment with the company's goals and values. The Key Account Management Intern will report to the Manager, Customer Business - E-Commerce.

From your EXPERTISE to ours

Key responsibilities for this position include:

Primary Project: Build a sales dashboard for Fresh Direct that provides an overview of sales and promotional performance at a Universal Product Code (UPC) level to help strengthen field sales planning and execution.

• Develop a dashboard that uploads data from the Fresh Direct Insights Hub and then generates key charts and graphs outlining UPC sales and promotional performance across the category.
• Prepare key findings within the following categories: high/low performing products, gaps in assortment, promotional formatting and optimization recommendations to share with the Revenue Growth Management team and the Omnichannel Marketing team.
• Document these findings, and be prepared to attend meetings with Fresh Direct, alongside the Sales Manager, where you will be asked to present your key findings and recommendations.
• Present the dashboard, from data upload through chart/graph generation, your findings, and key recommendations to the leadership team at summer's end.

Secondary Project: Conduct a full-scale audit of content on Amazon Fresh and Fresh Direct (manual for Fresh Direct; with Dataweave support for Amazon).

• Perform basic audit of portfolio and identify any gaps and recommend any optimizations across carousels, product titles, bullet points, and other content areas.
• Identify top-performing brands/products at retailer using Unify, and then analyze product detail pages, and translate insights into actionable recommendations for our own listings.
• Develop a framework for tracking post-internship results, including suggested KPIs and timelines for expected performance lifts.
• Present findings and recommendations to the leadership team at summer's end.

WORK CONDITIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

• Currently enrolled in a Bachelor's degree program. A major within the field of Business is preferred.
• Experience in data analytics with a demonstrated interest in relationship building, presenting, and account or project management.
• Proficiency in Microsoft Office, specifically a strong command of Microsoft Excel is required.
• Prior experience with Power BI is highly preferred.
• Capacity to share knowledge, skills, and techniques to execute projects effectively, leading cross-functional teams to reach objectives on time and on budget.
• Ability to set up, implement, and monitor profitable plans to create strategic, long-term partnerships with customers.
• Skilled in rigorous data analysis to identify causes and effects, selecting appropriate information to make effective, logical decisions.
• Openness to new ideas and different perspectives, with an eagerness to learn from the business environment to help develop the Group.
• Act as a role model to positively influence others and enhance the team's ability to contribute to a goal.
• Strong problem-solving skills, including the ability to build a logical approach to assess situations, identify causes, and deploy solutions.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

This is a temporary position.

Job Summary

As a Flex Senior Manager, Partner Campaign Reporting, you will play a pivotal role in executing Marriott's Partner Campaign Reporting program. Working under the Sr. Director, Partner Campaign Reporting Strategy, you will be responsible for delivering accurate measurement and insightful reporting to Marriott's advertisers. You will design and execute campaign reporting templates and dashboards, translate business and advertiser needs into actionable insights, and support ongoing measurement and reporting initiatives for key advertising partners.

You will collaborate cross-functionally with internal stakeholders to ensure reporting solutions are aligned with business goals. You will also leverage effective communication skills to translate complex analyses into understandable insights for advertisers. You are naturally curious and stay current on the MarTech/AdTech ecosystem, digital marketing landscape, and emerging measurement methodologies. You are a strategic thinker who consistently elevates your work.

Candidate Profile

Education and Experience Required

• Bachelor's degree in Business, Economics, Marketing, Data Science, or related field.
• 5+ years of experience in digital media or other digital business with a strong analytical background and experience.
• Strong technical and analytical foundation, with experience in data-driven decision-making and marketing analytics.
• Knowledge of measurement and analytics across digital marketing and media channels, including reporting frameworks and analytical models.
• Familiarity with core measurement science concepts, including experimentation and measurement frameworks (A/B testing, matched market, MMM, etc.), statistical sampling techniques and hypothesis testing, power analysis, and synthetic control.
• Familiarity with media channels, marketing technology, marketing operations, audience segmentation, and customer data strategies.
• Proven experience presenting analytical insights and answering all technical/data questions for both technical and non-technical stakeholders.
• Success in running sophisticated business processes across multiple internal teams in a fast-paced environment.
• Strong strategic and critical thinking skills; bias towards data-based decision making with the ability to break down complex problems and formulate plans.
• Excellent decision-making, project management, and communication skills.
• Strong conceptual skills and ability to translate theoretical concepts into analytical or research methodologies and tools.
• Understanding and adherence to the principles of data quality management, Agile, data privacy and modern marketing best practices.

Education and Experience Preferred

• Master's degree in Business, Economics, Marketing, Data Science, or related field.
• SQL and PySpark experience.
• Familiarity with media advertising reporting.

Core Work Activities

Primary Activities

• Drive the execution of Marriott's Partner Campaign Reporting function, including defining key KPIs, designing advertiser reporting templates and dashboards, and managing partner campaign reporting managers.
• Translate campaign and performance data into clear insights and actionable recommendations for advertising partners.
• Support the Sr. Director, Partner Campaign Reporting with the development and execution of the measurement and reporting roadmap.
• Develop and manage partner campaign reporting managers in building reporting capabilities and supporting advertiser analytics requests.
• Work cross-functionally with the Sales & Partnerships team to ensure business needs around measurement and reporting are captured and reflected in standardized measurement and reporting templates.
• Collaborate with internal stakeholders to document and communicate measurement capabilities and deliver customized reporting solutions based on advertiser needs.
• Collaborate with the measurement team to create new analytical models, measurement pipelines, and visualization dashboards / tools.
• Design advertiser specific reporting dashboards and templates, customizing and troubleshooting when needed.
• Answer all advertiser questions around measurement and reporting.
• Regularly validate all Marriott advertiser measurement and campaign performance.

Leverage a data driven approach to evaluate optimization opportunities on reporting capabilities / tools

The pay range for this position is $52.06 to $72.79 per hour.

Flex opportunities offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected. Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

Hybrid Onsite Schedule In office T, W, Th; Remote M, F

Job Description: Data Analyst – Global Patient Access Program (GPAP)

Location: North Chicago, IL, USA (Hybrid eligible), AP30

Overview: The Data Analyst for the Patient Assistance Program (PAP), supporting GPAP’s data transformation and governance, will be instrumental in building and maintaining the backbone of automated reporting and KPI dashboards. This role ensures a single source of truth for GPAP operations, drives analytics innovation, and supports the integration and consistency of data across the program. You’ll collaborate closely with workstream leaders, lead in bi-weekly scrum sessions, and deliver insight-rich, timely outputs for senior leadership.

Key Responsibilities:

• Develop, automate, and maintain standardized PAP reporting, KPI dashboards, and ad hoc analytics tools using Tableau, Excel, and Snowflake.

• Lead twice-weekly Scrum sessions with workstream team members, ensuring progression of data tasks, intake of new data requests, and alignment on analytics approaches in a Smart Sheet-driven, agile environment.

• Ensure data consistency, quality, and accuracy across all platforms, supporting GPAP governance and the creation/control of the 'source of truth.'

• Enable and facilitate self-service dashboards and reporting marts for internal and external stakeholders.

• Collaborate with cross-functional partners (BTS, ACA, GPAP, Steer Co) to support program data needs, forecasting, and reporting methodologies.

• Support quarterly and weekly reporting processes—including application, shipment, and claim-level analytics.

• Partners with data lead to document extraction methods, automate/accelerate reporting, and track program impacts, escalations, and business intelligence.

• Identify new opportunities for advanced analytics or insights to increase PAP operational efficiency and program sustainability.

Qualifications:

• Bachelors in a relevant field (Analytics, IT, Business, Data Science, or related)

• 3-5 years’ experience in data analytics, reporting, or business intelligence in healthcare, pharma, or related industry

• Advanced proficiency in Tableau and Excel; experience with Smart Sheet and Snowflake (SQL skills required)

• Demonstrated experience leading agile meetings (scrum/project management preferred)

• Strong attention to detail, data integrity, and quality control

• Experience in KPI development, dashboard design, and self-service reporting

• Effective communicator with ability to drive cross-team consensus and present findings to varied audiences

• Collaborative mindset, able to work in fast-paced, matrixed environments

• In office Tues, Wed, Thurs

Preferred:

• Experience in patient assistance programs or US healthcare market access

• Familiarity with organizational data governance or compliance requirements

Be part of a team unlocking strategic impact through advanced analytics, automation, and insight-driven transformation. Shape the way data informs patients’ access and program value across a global organization while enjoying professional growth in a supportive, inclusive culture.

Overview:

We are seeking an experienced Tableau Developer to design and build new dashboards that support data-driven decision-making across the organization. This role will work closely with business stakeholders to translate requirements into clear, impactful visualizations.

Requirements:

5+ years of experience developing Tableau dashboards

Strong data visualization and analytics skills

Experience working with multiple data sources and SQL

Healthcare industry experience preferred

Sales Operations experience preferred

Responsibilities:

Design and develop new Tableau dashboards

Gather business requirements and translate them into visual reports

Ensure dashboard accuracy, usability, and performance

Healthcare Business Intelligence & Analytics Analyst -Information Technology

Location:

620 Foster Avenue Brooklyn, NY 11230

Hours:

Full Time

Premium Health Center, a rapidly growing FQHC in Brooklyn, is seeking a detail-oriented and analytical Business Intelligence (BI) Analyst to join our growing Data & Analytics team. This role blends data analysis with light data engineering to build robust data pipelines, deliver actionable insights, and create high-quality reporting and analytics. The BI Analyst will play a key role in transforming raw data into actionable insights that will directly inform strategic, clinical, operational, and financial decisions across the organization.

Time Commitment:

Full Time, Hybrid Eligible

Responsibilities:

Analytics, Visualization & Storytelling

· Design, develop, and maintain dashboards, reports, and data visualizations in Power BI (or similar tools)

· Apply data visualization and storytelling best practices to create intuitive, user-friendly dashboards.

· Translate complex healthcare data into clear, actionable insights that support decisions for clinical, operational, finance, and executive teams.

· Develop and maintain semantic data models, KPIs, and performance metrics aligned with FQHC goals.

· Collaborate with stakeholders to gather requirements and recommend effective analytical and visual solutions.

· Analyze healthcare data from EHR systems (e.g.,eClinicalWorks, Office Practicum, etc) and other sources to identify trends, gaps, and opportunities for improvement.

· Support UDS (Uniform Data System) reporting and other regulatory compliance requirements.

· Create sustainable reporting frameworks for recurring healthcare and operational metrics.

Data Engineering &Pipeline Support

· Build and maintain light ETL and data integration tasks using SQL, APIs, and scripting tools.

· Write and optimize SQL queries to support analysis, dashboards, and data pipelines.

· Perform data wrangling, cleaning, validation, and transformation to prepare datasets for analysis and reporting.

· Ensure data integrity, accuracy, and security in all reporting and data engineering workflows.

· Perform data validation, reconciliation, and root-cause analysis for data quality issues.

Collaboration and Data Literacy

· Collaborate with clinical, operational, and executive teams to understand business needs and translate them into technical solutions.

· Provide training, documentation, and support to improve data literacy and promote appropriate self-service use of organizational dashboards.

· Collaborate with IT and data teams on architecture, governance, and data quality initiatives.

Requirements:

· Bachelor's degree in Data Science, Public Health, Health Informatics, Computer Science, ora related field.

· 4+years of experience in a BI, data analyst, or similar role, preferably in a healthcare or FQHC setting.

· Strong proficiency in SQL, including complex joins, window functions, and data transformations

· Hands-on experience with Power BI, or similar BI platform, including DAX, data modeling, and visualization design.

· Experience working with scripting languages (Python, R, etc) and APIs to support data integration and automation.

· Experience with semantic data modeling in Power BI.

· Strong analytical, critical thinking, and problem-solving skills.

· Excellent communication and data storytelling skills with the proven ability to present insights to non-technical audiences.

· Detail oriented with strong data troubleshooting and validation skills.

· Highly organized, with the ability to manage multiple tasks and deadlines.

· Self-starter who works independently and collaboratively.

· Ability to partner cross-functionally across clinical, operational, financial, IT, and data teams.

· Fast learner with adaptability to evolving tools and organizational needs.

· Strong commitment to high standards of data quality, accuracy, and confidentiality.

· Familiarity with HIPAA or other similar data privacy standards.

Preferred:

· Experience with Microsoft Azure, Fabric, Purview, or similar cloud platforms.

· Experience with Power Automate or similar tool for basic workflow automation.

· Familiarity with Git or similar version control tools.

· Experience with EHR systems (eCW, Office Practicum, etc,).

· Understanding of healthcare data, including clinical, operational, and financial metrics.

· Experience with UDS reporting or other healthcare regulatory or quality metrics.

Compensation:

$110,000 - $145,000, commensurate with experience

Benefits:

· Medical, Dental, Vision and Life coverage

· Paid Time Off and holidays

· Employee Assistance Program

· Flexible spending account

· Public Service Loan Forgiveness (PSLF), NHSC Loan Repayment Program

· 403(b) Retirement Plans with employer matching