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About Straia

At Straia, we’re building the AI-native intelligence layer for colleges and universities.

Today, colleges run on dozens of disconnected systems, forcing staff to spend hundreds of hours manually reconciling data, compiling reports, and tracking down insights. Straia changes that. We unify institutional data and layer on AI agents that answer questions, generate insights/visualizations, and automate repetitive workflows, transforming how colleges operate.

Over time, Straia will evolve into the core intelligence layer for institutional operations, where every function, from student advising to admissions to budgeting and resource planning, is supported by collaborative AI agents that understand each institution’s unique data landscape.

We recently raised our pre-seed from a16z, Reach Capital, and JFF Ventures, and are now hiring a founding backend engineer to help build the technical backbone of how institutions interact with their data.

The Role

As a Founding Engineer at Straia, you’ll work directly with a small team including directly with our CEO (Ryan), CTO (Alan) and CPO (Nikki) to design, build, and scale the core infrastructure of our platform.

This is a 0 → 1 opportunity to shape not just the product, but the engineering culture, architecture, and trajectory of the company. You’ll ship fast, make key technical decisions, and help define how AI can power the next generation of enterprise data intelligence.

We’re specifically looking for someone who consistently raises the bar. The kind of engineer whose default speed and judgment increase the velocity of everyone around them. If you thrive when expectations are high and the pace is fast, you’ll feel right at home

What You'll Do

• Build the core platform — architect and implement services spanning data ingestion, query orchestration, and agentic AI workflows
• Ship end-to-end features across our React + Node.js + Postgres stack, integrating directly with LLMs like GPT, Gemini, and Claude
• Scale infrastructure on GCP for performance, reliability, and data security
• Collaborate with users (university data teams and administrators) to translate real problems into elegant, powerful solutions
• Lay the foundation for Straia’s engineering culture, best practices, and technical roadmap
• Prototype fast, iterate faster — your work will directly shape how education leaders experience AI in their daily decision-making

Who You Are

• 4–7 years of experience building and shipping full-stack applications, with a strong emphasis on backend systems (Node.js, TypeScript, Postgres).
• Deeply technical, with a track record of building scalable, high-quality software
• Startup-minded — you thrive in ambiguity, love building from scratch, and see constraints as creative fuel
• Mission-driven — excited to improve education through technology that makes institutions smarter, faster, and more equitable
• Collaborative and high-agency — you take initiative, value clear communication, and have the instincts of an owner, not an employee
• AI-curious or experienced — exposure to LLMs, vector databases, or prompt engineering is a plus

Our Stack

• Frontend: React + Vite
• Backend: Node.js + Express, orchestrating data and AI agent workflows
• Data Layer: Postgres + Caching for fast queries
• LLM Integration: GPT, Gemini, Claude via API
• Cloud & Infra: Hosted on GCP

Why Join Straia

• Be one of the first engineers at a venture-backed AI company redefining institutional intelligence in higher ed
• Shape the core architecture and engineering culture from day one
• Work directly with top-tier investors and advisors from a16z, Reach, and JFF Ventures
• Join a small, fast-moving team that works incredibly hard, ships fast, and still makes time for good food, laughs, and adventures — we take our work seriously, but not ourselves
• Build meaningful technology that directly impacts student success and equity across colleges nationwide

What We Offer

• Compensation: $160K–$225K + equity
• Location: San Francisco (in office 4 days a week)
• Benefits: Health (platinum insurance), dental, and vision

**We do not sponsor Visas**

• Architect, build, and maintain a robust application management and loan repayment platform, ensuring scalability, performance, and maintainability across front-end and back-end systems
• Leverage full-stack engineering skills to contribute alongside team and build a polished & accessible end-user experience that tens of thousands of students and program administrators love, and develop best of breed API on reliable infrastructure for our partners to leverage
• Set best practices for code quality, system design, and security while mentoring engineers and conducting code reviews
• Oversee 2-3 engineers' day-to-day operations with the support of the Director of Engineering
• Work with cross-functional stakeholders to define and prioritize work, break down large initiatives into achievable milestones, and balance technical debt with new feature development
• Spec out stories with the engineering team and product leadership, and lead the team in continually reflecting on how to better deliver value and operate as a team
• Foster a strong engineering culture through collaboration, knowledge sharing, and continuous improvement.
• Participate in future on-call rotations and ensure by building self-healing and resilient systems and leveraging infrastructure as code and monitoring tools that our systems are highly available

• Bachelor's degree in Computer Science, Software Engineering, Information Systems, or equivalent bootcamp or upskilling program experience
• Hands-on experience managing CI/CD pipelines (GitHub Actions, Jenkins, CircleCI, or similar) and ownership of deployment strategies, release management, and production monitoring
• Experience working closely with Product teams to define technical requirements and Compliance teams to ensure regulatory adherence in financial services or similarly regulated environments.
• Ability to clearly articulate technical trade-offs, align stakeholders, and make informed decisions under ambiguity.
• 4+ years working in a SaaS startup regularly building and owning the complete E2E technology stack for Web Application (Frontend + Backend + Cloud + CI/CD)
• Deep experience with a combination of the following technologies:
• Javascript & TypeScript (React, NextJS, Recoil (other state management libraries)), Python (Django, Flask, FastAPI, etc.), HTML, CSS
• Databases: SQL (we use PostgreSQL)
• Cloud: AWS or Google Cloud experience
• Design: We use Figma; understanding of responsive design
• DevOps: Experience with CI/CD and modern cloud and container tooling

• Modern tech stack with the ability to have impact to many different user personas - recruiters, students and more
• High autonomy working in a highly collaborative team
• Can grow into a more formal people management role - expectation though is to be very hands on
• Step into being a 10x engineer and ride the AI wave with a team doubling down on how this technology allows us to focus on harder problems and solve for our customer's needs without compromising on quality

Description

• 4-6 years of Tier 3 System or Network Administrator experience, with a focus on supporting VDI networks for both classified and non-classified environments. • At start date, must possess a valid security certification in ACTIVE status. • Experience with the following: • Windows 11 • Windows Server 2016/2019 • Active Directory • McAfee products • VDI Thin Client networks • VOIP phones • OneDrive • Microsoft Teams. • Technical Proficiency: • STIG Compliance: Proven experience in applying and documenting DISA's Security Technical Implementation Guides (STIGs) to ensure systems meet stringent security requirements. • VMware: Extensive experience with VMware, including installation, configuration, and management of virtualized environments. • Advanced Microsoft Active Directory and Group Policy Objects: Strong skills in managing and configuring Active Directory and Group Policy Objects to control and secure Windows environments. • System Center Configuration Manager (SCCM): Experience working with SCCM for deploying software, managing updates, and ensuring compliance across the network. • Storage Area Networks (SANs): Proficiency in managing SANs, including configuration, provisioning, and maintenance to support enterprise storage needs. • Experience in securing a Windows environment to include applying and documenting DISA's Security Technical Implementation Guides (STIGs). • Ability to gain IMO Level 4 access from the NEC (Network Enterprise Center) which requires: • Advanced Competency: IMO Level 4 indicates a high level of expertise and competency in managing and securing information systems. This includes a thorough understanding of network security protocols, information assurance, and system administration. • Certification Requirements: To qualify for IMO Level 4, individuals must have advanced certifications such as CompTIA Security+, CISSP (Certified Information Systems Security Professional), or other equivalent certifications. These certifications ensure the individual has the necessary knowledge and skills in cybersecurity and information management. • Responsibilities: IMO Level 4 personnel are responsible for the comprehensive oversight of network operations, including implementing and managing security measures, ensuring compliance with DoD directives and standards, and overseeing the daily operations and maintenance of IT systems. • Access Authorization: Achieving IMO Level 4 certification is crucial for gaining authorization to access and manage DoD networks, especially those involving classified information. This level of access is granted based on the individual's proven expertise and the necessity for this role. • Strong self-motivation and ability to stay focused. • Excellent communication skills, outstanding customer service, team building, and consensus-building abilities. • Ability to organize and plan work independently or collaboratively in a rapidly changing environment. • Responsible for handling after-hours on-call support as necessary. • Analytical mindset with attention to detail, accuracy, and consistent follow-through. • Ability to exercise discretion and independent judgment when handling situational occurrences. • Ability to provide technical support across secure and non-secure networks. • Proven ability to work with senior leaders in a Joint Operations Center, demonstrating polished technical skills and a professional mindset. • Excellent written and oral communication skills. • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship. • All applicants must have current DoD Top Secret clearance day one and prior to entry on duty with the ability to pass an SSBI background investigation to up-scope their clearance to Top Secret / SCI.

Skills

Windows, System administrator, Active directory, Windows server, Windows administration, Infrastructure, Office 365

Top Skills Details

Windows,System administrator,Active directory,Windows server,Windows administration,Infrastructure

Additional Skills & Qualifications

Essential Duties and Responsibilities: This position will include, but is not limited to, the following tasks: • Provide technical support and administration for VDI Thin Client networks, ensuring seamless operations and integration with VOIP phones, VMware, Microsoft Teams, and video teleconferencing across both secure and non-secure networks. • Configure, provision, and optimize VDI Thin Client systems, integrating them with storage and networking solutions. • Deploy and troubleshoot software applications and security patches specific to VDI Thin Client environments. • Maintain VDI Thin Client systems in a fully operational state through monitoring, alerting, troubleshooting, and performing repair and restoration activities. • Assist end users with VDI Thin Client-related issues, ensuring high levels of customer service and support. • Manage system security and access controls, ensuring compliance with relevant standards and policies. • Provide input to and maintain Standard Operating Procedures (SOPs) related to VDI Thin Client networks, and document service workflows, system configurations, and routine tasks. • Perform periodic reporting on VDI Thin Client system status, including uptime, incidents, problems, and open issues. • Provide technical support and administration for VOIP phones, ensuring seamless integration and functionality on both classified and non-classified networks. • Administer and support Microsoft Teams, facilitating communication and collaboration across secure and non-secure networks. • Support senior leaders by demonstrating strong technical skills and professionalism to ensure seamless IT operations critical to the organization's mission success. • Other duties as assigned.

Experience Level

Intermediate Level

This is a Contract position based out of Honolulu, HI.

The pay range for this position is $38.08 - $43.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Honolulu,HI.

This position is anticipated to close on Mar 24, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at .

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Business Area:

Seniority Level:

Job Description:

At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world's largest enterprises.

At Cloudera, our Data Services Pillar is the heart of data innovation. We don't just work with technology; we build it. Our mission is to empower data practitioners by creating seamless, enterprise-grade experiences for data engineering, warehousing, streaming, operational databases, and AI.

You will be a key member of the NFQE (Non Functional QE) team that drives the performance reliability of Cloudera's Kuberneteshosted data services. The role blends deep technical knowledge of performance testing, distributed data workloads, and container orchestration with a datadriven mindset. You'll design, automate, run, and analyze performance tests for Cloudera's flagship services, ensuring they meet or exceed customerdefined SLOs/SLAs at scales.

As a Performance Engineer, you will:

• Work with internal development teams and the open source community to proactively drive performance improvements/optimizations across our data warehouse and Data Engineering stack.

• Work with product managers, developers and the field team to understand performance and scale requirements, and develop benchmarks based on these requirements.

• Develop automation to execute benchmarks, collect and aggregate metrics and profiles, and report results, trends, and regressions.

• Analyze performance and scalability characteristics to identify bottlenecks in large-scale distributed systems.

• Perform root cause analysis of performance issues identified by internal testing and from customers and suggest corrective actions.

• Evaluate performance of systems and provide related guidance to the team.

We are excited about you if you have:

• 3 + years of industry experience in performance-related work, ideally on large-scale distributed systems

• Understanding of DBMS algorithms and data structure fundamentals.

• Understanding of hardware trends and full-stack systems performance: CPU, RAM, storage, network, Linux kernel, JVM, and distributed systems performance.

• Understanding of performance analysis tools and techniques.

• Strong design, coding skills, and test automation skills (Java/C++/Golang/Python preferred)

• Knowledge of relevant frameworks, cloud provider knowledge, K8s, etc.

• Ability to work in a distributed setting with team members spread in multiple geographies

• Demonstrated ability to work on large cross-functional projects, including strong written communication skills and a collaborative mindset, as you will be working with many teams inside and outside of Cloudera.

• Experience with benchmark and performance test design. You eshould understand basic concepts of performance testing including different types of performance tests (microbenchmarks, end-to-end benchmarks, concurrency and scale testing), how to reduce (or deal with) noise in test results, etc.

• Experience designing performance tests that provide useful insights into specific aspects of performance.

• Solid understanding of basic performance theory - in particular a very good understanding of latency, throughput, and concurrency and how they relate to each other.

• Strong understanding of the types of workloads they'll be testing Ideally they should have specific experience creating performance tests for the specific product area they'll be working on (SQL, ML, etc).

• B.S. or M.S. in Computer Science or equivalent experience.

You might also have:

• Experience with the Hadoop ecosystem (i.e. Hive, Impala, Spark), in specific Prior work on largescale data lakehouse or datawarehouse performance

• Hands-on experience with containerization, Kubernetes, public cloud infrastructure (AWS, Azure and/or GCP) and mesh-networks

• Certifications: CKA/CKAD, AWS Solutions Architect, GCP Cloud Architect, Azure Solutions Architect, or equivalent.

• Security & Compliance: Experience writing performance tests that also verify dataprivacy and audit compliance (e.g., GDPR, HIPAA).

Why this role matters:

This is your opportunity to build cloud-native solutions that are deployable anywhere whether in massive clusters on any cloud provider or in private data centers. You'll work with cutting-edge technologies like Trino, Spark, Airflow, and advanced AI inferencing systems to shape the future of analytics. Your code will directly influence how data engineers, analysts, and developers worldwide find value in their data.

We believe in the power of open source. You'll collaborate with project committers, contributing upstream to keep technologies like Apache Hive and Impala evolving. You'll harden these engines for rock-solid security, optimize them for peak performance, and make them effortlessly run across all environments. Join us and help build the trusted, cloud-native platform that powers insights for the most data-intensive companies on the planet.

This position is not eligible for sponsorship.

The expected base salary range for this role in:

• California is $124,000 - $155,000

The salary will vary depending on your job-related skills, experience and location.

What you can expect from us:

• Generous PTO Policy

• Support work life balance with Unplugged Days

• Flexible WFH Policy

• Mental & Physical Wellness programs

• Phone and Internet Reimbursement program

• Access to Continued Career Development

• Comprehensive Benefits and Competitive Packages

• Paid Volunteer Time

• Employee Resource Groups

EEO/VEVRAA

#LI-SZ1

#LI-HYBRID

Position: Customer Support Associate (On-site LA)

Compensation: Base Pay: $23.00–$26.00/hour + Uncapped bonus earning potential

Target Total Compensation (TTC): Top performers consistently exceed $36.40 per hour (reflecting a 40%+ increase over base pay).

Location: North Hollywood, CA

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand in North Hollywood, LA. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $23–$26/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

Position: Customer Support Associate

Location: Remote (New Hampshire)

Compensation: Base Pay: $21.00 - $22.50 / hour

Total Compensation: Top performers exceed $31.50/hour + Uncapped bonuses

What this means: Uncapped earning potential with a proven 40%+ uplift for high performers.

Puffy is looking for an elite Customer Support Associate to join our fast-growing eCommerce/DTC brand. This role is for a strategic problem-solver who is skilled in empathetic communication and handling complex customer issues, ready to use AI as an unfair advantage to deliver legendary customer experiences.

Responsibilities:

• Own the Customer Relationship: Respond to and own customer issues from first contact to final resolution, providing the foundation for Puffy's award-winning customer experience.
• Become Our On-Site Brand Champion: Utilize autonomy and advanced tools to manage customer interactions, provide thoughtful solutions, and maintain Puffy's brand reputation.
• Engineer a Seamless Customer Experience: Manage the flow of customer feedback, keeping meticulous records and providing key insights to the organization.
• Utilize AI Co-pilot: Partner with our proprietary AI co-pilot to automate routine inquiries, allowing focus on strategic problem-solving and creating exceptional customer experiences.
• Leverage Modern Support Stack: Architect a modern customer experience using tools like Zendesk, Gorgias, or Freshdesk across an e-commerce platform like Shopify.
• Command High Volume Inquiries: Confidently manage a high volume of customer inquiries.

Ideal Profile:

• 1-2+ years of proven customer support expertise in fast-paced, high-stakes environments
• Master of professional communication with ability to command high volume inquiries
• Fast and accurate typist: 50+ WPM required
• Proficient in modern support systems: Zendesk, Gorgias, or Freshdesk on Shopify
• Excited by technology and sees AI as a partner that enhances skills

The Puffy DNA

We're restless, perpetually hungry, and fast-paced, driven by an unwavering belief that we can outperform any competitor — regardless of their size.

• Be the Owner: We don't hire employees; we welcome owners. You're accountable for results, not activity.
• Execute with Urgency: We thrive in high-stakes environments by making thoughtful decisions quickly and acting decisively.
• Demand Excellence: We solve the hard problems that others can't, pushing the boundaries of our craft.
• Go All-In: When the mission demands it, we rally as one team to cross the finish line.

Your Total Compensation & Benefits

Compensation:

• Base: $21–$22.5/hour + unlimited and uncapped bonus earning potential

Health & Protection:

• Comprehensive medical, dental, and vision insurance

Time Off:

• Generous Paid Time Off (PTO) + US Public holidays

Work Environment:

• Access to AI-native tool stack
• Learning & development opportunities
• International team collaboration (14+ nationalities)

Other Benefits:

• 401(k) with Company Match
• Free Puffy mattress after 6 months
• $1,000 Puffy/Halo Board store credit after 1 year

Ready to Shape Your Story?

Click "Apply" and take the first step.

Project description

The customer is looking for a JavaFS / Spring / C# / CSS

Responsibilities

Collaborates with leaders, business analysts, project managers, IT architects, technical leads and other developers, along with internal customers, to understand requirements and develop needs according to business requirements

Maintains and enhances existing enterprise services, applications, and platforms using domain driven design and test-driven development

Troubleshoots and debugs complex issues; identifies and implements solutions

Creates detailed project specifications, requirements, and estimates

Researches and implements new technologies to enhance current processes, security, and performance

Supports the development of coding standards and adheres to best practices and security guidelines

Works closely with software architects and technical leads to ensure decisions meet long-term enterprise growth needs"

Skills

Must have

Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training

5+ years of experience designing, developing, and implementing large-scale solutions in production environments TOP Skills Required: Java FullStack / focus on Front End

REACT .NET/C# SQL DataFactory UI Skills, Licenses & Certifications

Proficiency in Full Stack Development

Proficiency with the following technologies:

Programming Languages: C# required, PySpark and Python is a plus.

Frameworks: Spring/SpringBoot, FastAPI, .Net Core, .Net Framework

Front End Technologies: CSS, jQuery, AJAX, Hands on experience in Single Page Architectures such as React is required

Source Control: GitHub, Azure DevOps

CICD: GitHub Actions, Azure DevOps

Data management: PostgreSQL, MS SQL

Integration/APIs Technologies: Kafka, REST, GraphQL

Cloud Providers such as Azure

Other Dev Ops Toolchain: Selenium, SonarQube, GitHub, Kibana, New Relic 10. Proficiency in Networking and security concepts: OAuth, VNet Injection, VNet Integration, Private Endpoints, Azure Firewall 1

Proficiency in object-oriented design techniques and principles 1

Proficiency in Development Tools: Visual Studio, Visual Studio Code, SQL Server Management Studio, Azure Data Studio

Ability to concisely convey ideas verbally, in writing, in code, and in diagrams

Ability to work through others by cooperatively sharing responsibilities

Proficiency in Agile methodologies, such as SCRUM