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About Muro AI
Muro AI is transforming how the $2T construction industry plans and builds. Founded by Cornell alumni, ex-founders, and former McKinsey operators, we’re building AI agents that automate the most complex, manual, and costly phase of construction: preconstruction.
We move fast, build with conviction, and obsess over delivering real impact to the people who build our world. If you want to shape how the next century of construction gets built, this is where it starts.
About The Opportunity
As our Founding Account Executive, you’ll drive Muro’s growth from founder-led sales to a scalable GTM engine. You’ll own deals end-to-end — from discovery to close — working with the founders to define our ICP, refine messaging, and make “Muro it” a phrase known across the construction world.
Location: San Francisco (preferred) open to Remote; approximately 30% travel
Why it matters:
- Shape a category. No one owns “pre-con AI” yet - we’re charting that map
- Bridge two worlds. We’re redefining how construction meets AI — you’ll bridge human expertise with AI automation to transform how the industry works
- Drive impact. Every deal you close helps bring automation to an industry that still runs on spreadsheets
What You’ll Do
- Own the full sales cycle - from prospecting and pipeline generation to negotiation, close, and onboarding - across mid-market and enterprise clients (typically $50K+ ACV)
- Build and run multi-threaded sales campaigns engaging both operational leaders (Preconstruction Directors, Estimators) and C-suite executives
- Conduct deep discovery to understand client workflows, pain points, and ROI opportunities, translating them into tailored solutions and measurable outcomes
- Deliver compelling demos and proposals, connecting Muro’s AI capabilities to tangible preconstruction efficiency and cost savings
- Collaborate closely with founders to refine ICP, messaging, and pricing, and to build scalable sales playbooks and processes
- Represent Muro at key industry events and conferences to drive awareness, pipeline growth, and category leadership in “Pre-Con AI.”
- Partner cross-functionally with Product and Engineering to relay customer insights, shape new use cases, and influence the product roadmap
Basic Qualifications
- 2+ years of full-cycle closing experience in SaaS or fast-growing startups
- Proven track record of exceeding quota, closing $50K–$100K+ ARR deals
- Skilled in solution selling - you focus on outcomes and ROI, not features, and can tailor value to each customer’s workflow and priorities
- Strong communicator and storyteller — able to make complex AI or workflow products simple and compelling
- Highly organized and detail-oriented, with disciplined CRM hygiene (HubSpot experience a plus)
- Coachable, curious, and driven to grow in a fast-paced, early-stage environment
- Thrives in high-ownership, ambiguous settings and knows how to create structure where none exists
Preferred Qualifications
- Experience selling SaaS or AI solutions; selling to General Contractors or within the construction industry is a plus
- Proven ability to manage complex, high-value sales cycles (>$100K contracts)
- Strong understanding of construction workflows and buyer dynamics in preconstruction or operations
- Experience engaging with senior decision-makers and representing the company at industry events, trade shows, or conferences
- Familiarity with modern outbound tools such as Lemlist, Clay, and LinkedIn Sales Navigator
What You'll Get
- Ownership & Impact: Play a pivotal role in shaping how the construction industry adopts AI — your work will directly influence our growth and success.
- Speed & Urgency: We move fast and operate with high ownership — we raise the bar for ourselves and each other every day.
- Competitive compensation with a top-of-market base, uncapped commission, and benefits
- Growth Environment: Continuous learning, mentorship, and clear paths to advance as we scale our GTM team
Company:Qualcomm Technologies, Inc.Job Area:Engineering Group, Engineering Group > DSP Architecture and Design
General Summary:
Qualcomm is seeking a low-level embedded engineer with a strong foundation in software and processor architecture to help shape architectural features and deliver measurable performance enhancements on Qualcomm’s Neural Processing Unit (NPU). This role will work across the instruction set architecture, operating system, and processor architecture, partnering tightly with hardware and software teams to turn ML workload insights into architecture and software optimizations.
The ideal candidate will be proficient in processor architecture, C/C++ and assembly, embedded operating systems, and performance profiling tools. Experience with AI workloads and large language models (LLMs) is a plus but not required.
Responsibilities:
- Model, benchmark, and analyze performance of multi-threaded and multi-processor software.
- Identify and resolve performance bottlenecks across software, architecture, and micro-architecture layers.
- Analyze ML KPIs to guide optimization efforts.
- Collaborate with cross functional teams (architecture, compiler/runtime, kernel/RTOS, drivers, ML frameworks) to land optimizations in production.
- Author clear design documents, performance studies, and best software practices.
- Stay current with advancements in computer architecture, micro-architecture, and AI model design.
Qualifications:
- Proficiency in debugging, performance analysis and profiling.
- Strong background in operating systems, computer architecture, and micro-architecture (pipelines, caches, memory hierarchy, coherence).
- Experience with multi-threaded and multi-processor systems.
- Strong programming skills in C/C++, Python, or similar.
- Excellent problem‑solving skills, attention to detail, and clear written/verbal communication.
- Ability to collaborate across hardware/software domains.
Preferred Skills:
- Hands-on experience with debugging (gdb, lldb, winDbg or similar) and performance profiling tools (perf, VTune, Nsight or similar).
- Familiarity with SIMD and SPMD execution models.
- Understanding of hardware-software co-design principles.
- Familiarity with linear algebra, and precision aware arithmetic is a plus.
- Understanding of how ML architectures map to the hardware is a plus.
- Knowledge of ML frameworks and libraries (ggml/llama.cpp or similar) is a plus.
Requirements:
- Bachelor’s degree in Electrical Engineering, Computer Science, Computer Engineering, or related field and 2+ years of relevant experience, OR
- Master’s degree in a related field and 1+ years of relevant experience, OR
- PhD in a related field.
Minimum Qualifications:
• Bachelor's degree in Electrical Engineering, Computer Science, Computer Engineering, or related field and 2+ years of Software Engineering, Electrical Engineering, Systems Engineering, or related work experience.OR
Master's degree in Electrical Engineering, Computer Science, Computer Engineering, or related field and 1+ year of Software Engineering, Electrical Engineering, Systems Engineering, or related work experience.
OR
PhD in Electrical Engineering, Computer Science, Computer Engineering, or related field.
• 2+ years of experience with high-performance microprocessor design.
Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, rest assured that Qualcomm is committed to providing an accessible process. You may e-mail or call Qualcomm's toll-free number found here. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities to be able participate in the hiring process. Qualcomm is also committed to making our workplace accessible for individuals with disabilities. (Keep in mind that this email address is used to provide reasonable accommodations for individuals with disabilities. We will not respond here to requests for updates on applications or resume inquiries).
To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Qualcomm. Staffing and recruiting agencies and individuals being represented by an agency are not authorized to use this site or to submit profiles, applications or resumes, and any such submissions will be considered unsolicited. Qualcomm does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to our jobs alias, Qualcomm employees or any other company location. Qualcomm is not responsible for any fees related to unsolicited resumes/applications.
EEO Employer: Qualcomm is an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or any other protected classification.
Qualcomm expects its employees to abide by all applicable policies and procedures, including but not limited to security and other requirements regarding protection of Company confidential information and other confidential and/or proprietary information, to the extent those requirements are permissible under applicable law.
Pay range and Other Compensation & Benefits:
$127,200.00 - $190,800.00The above pay scale reflects the broad, minimum to maximum, pay scale for this job code for the location for which it has been posted. Even more importantly, please note that salary is only one component of total compensation at Qualcomm. We also offer a competitive annual discretionary bonus program and opportunity for annual RSU grants (employees on sales-incentive plans are not eligible for our annual bonus). In addition, our highly competitive benefits package is designed to support your success at work, at home, and at play. Your recruiter will be happy to discuss all that Qualcomm has to offer – and you can review more details about our US benefits at this link.
If you would like more information about this role, please contact Qualcomm Careers.
The trainer will ensure compliance with state and federal regulations, accreditation standards, and organizational policies.
This role combines instructional design, hands-on assessment, coaching, and performance measurement to ensure safe and accurate medication administration across all program services.
The role also ensures compliance with the Medication Administration Program across residential and day settings.
Are you a detail-oriented individual with a passion for research and a good understanding of national and local geography? This freelance opportunity allows you to work at your own pace and from the comfort of your own home.
A Day in the Life of an Online Data Analyst:
- In this role, you will be working on a project aimed at enhancing the content and quality of digital maps that are used by millions of people worldwide
- Completing research and evaluation tasks in a web-based environment, such as verifying and comparing data, and determining the relevance and accuracy of information.
Join us today and be part of a dynamic and innovative team that is making a difference in the world!
TELUS Digital AI Community
Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world’s largest brands.
Qualification path
No previous professional experience is required to apply to this role; however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project, and your work will be subject to our standard quality assurance checks during the term of this agreement.
Basic Requirements
- Full Professional Proficiency in the English language
- Being a resident in the United States for the last 2 consecutive years and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in the United States
- Ability to follow guidelines and conduct online research using search engines, online maps, and website information
- Flexibility to work across a diverse set of task types, including maps, news, audio tasks, and relevance
- Daily access to a broadband internet connection, computer, and relevant software
Assessment
In order to be hired into the program, you’ll take an open-book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe, but at your convenience.
Remote working/work at home options are available for this role.
Role Overview
Cascade AI is hiring a Senior Account Manager to own renewals, expansion, and strategic account growth across our existing customer base.
This is a commercially oriented role. You will manage a portfolio of accounts, drive adoption, run QBRs, map stakeholders, and identify expansion opportunities across new departments and workflows.
You are not responsible for implementation — that function is owned separately. Your focus is revenue retention and growth within existing logos.
What This Role Is
This is not a support or onboarding role.
This is a revenue-carrying account ownership role focused on:
- Re-selling into the same organization
- Expanding into new departments (HR → IT, Legal, Finance)
- Strengthening executive relationships
- Driving renewal confidence
You will operate as the commercial owner of your accounts post-sale.
Core Responsibilities
1. Own Renewals
- Manage renewal timelines and negotiation strategy
- Identify risks early and create mitigation plans
- Ensure customers clearly understand value delivered
- Forecast accurately and maintain strong renewal hygiene
2. Drive Expansion Within Accounts
- Map accounts across departments and stakeholder groups
- Identify new workflow and use-case expansion opportunities
- Position Cascade’s value to new executive buyers
- Partner with AEs where appropriate to close larger expansions
Expansion at Cascade often means entering new departments, not just increasing seat counts. This requires strategic navigation and commercial skill.
3. Lead QBRs & Executive Conversations
- Run structured Quarterly Business Reviews
- Anchor discussions in value, ROI, adoption, and roadmap alignment
- Build relationships beyond day-to-day users
- Multi-thread across HR, IT, Finance, Legal, and other stakeholders
4. Drive Adoption & Account Health
- Monitor usage and engagement data
- Recommend actions to improve adoption and workflow integration
- Work closely with Implementation to ensure time-to-value
- Identify and qualify expansion signals within accounts
5. Account Strategy & Mapping
For each account, you will maintain:
- Executive stakeholder map
- Expansion pathways
- Risk assessment and mitigation plan
- Quarterly action plan
You should be able to clearly articulate:
- Where growth will come from
- What risks exist
- What next steps are required
Cross-Functional Collaboration
You will work closely with:
- CEO, Sales, and Marketing (for larger expansions or joint selling motions)
- CS Implementation for onboarding and complex rollout support
- Product & Engineering to communicate strategic customer feedback
This role requires influence without formal authority.
Who You Are
- 5+ years in Account Management, Strategic CSM, or post-sale revenue roles
- Experience owning renewals and expansion quotas
- Comfortable navigating enterprise stakeholders
- Strong account mapping and multi-threading skills
- Confident running executive-level conversations
- Commercially minded and revenue-oriented
Bonus:
- Experience selling across departments within the same organization
- Experience in B2B SaaS, HR tech, IT systems, or enterprise AI
As a hedge fund investment analyst in Callan’s Alternatives Consulting group, you will contribute to the investment capabilities of the hedge fund consulting team and work collaboratively with Callan’s institutional clients and consultants to implement hedge fund/diversifier portfolios. Hedge fund and diversifier strategies include multi-strategy, long/short equity, event driven, systematic macro, discretionary global macro, CTAs, reinsurance/ILS, and other strategies. You will report to the head of the Alternatives Consulting group.
What’s Unique About This Role?
Your primary focus will be conducting research on hedge fund strategies (directs and funds-of-funds) for clients, with a primary focus on quantitative analysis. Your secondary focus will be monitoring hedge fund risk and performance. You will play a key role in interfacing with hedge fund managers and Callan consultants and clients.
Please note: This position will be based in one of Callan’s office locations listed above and working a hybrid (office/home) schedule with a minimum of three (3) days a week in the office.
Primary Duties
Manager Research
- Collaborate with other members of the Hedge Fund Consulting team to conduct comprehensive quantitative and qualitative research on prospective investments in hedge fund (directs and funds-of-funds), and diversifier strategies
- Compile research materials to review with the hedge fund consulting team, internal Callan oversight committees, and Callan clients
- Assist in presenting research analysis and findings to clients
Manager and Portfolio Monitoring
- Compile monthly and quarterly performance, risk, and qualitative monitoring reports for consultants and clients
- Attend regular manager meetings, virtually and on-site, and post summary notes to Callan’s internal database
- Assess the current market environment and industry trends to help guide hedge fund/diversifier portfolio implementation, and contribute to Callan’s monthly and quarterly hedge fund market trend presentations
Manager Sourcing
- Develop a research coverage strategy (market map) to identify high-interest strategies for designated hedge fund/diversifier sectors and contribute to Callan’s intellectual capital
- Proactively identify attractive fund investment opportunities appropriate for Callan’s clients
- Coordinate and lead manager meetings and post meeting notes to Callan’s internal database on a timely basis
Research and Education
- Contribute to topical research on topics of interest pertaining to hedge funds and diversifiers
Job Skills & Requirements
Skills:
- Works constructively with colleagues in the group and across the broader organization
- Possesses strong written and verbal communication skills
- Responds to internal and external requests in a timely and efficacious manner
Characteristics:
- Maintains an effective and professional relationship with clients and managers, and with a high degree of integrity
- Follows a rigorous and consistent research process with strong attention to detail to ensure client recommendations and reports are consistently high quality
Education and Experience:
- Bachelor’s degree or equivalent, preferably in finance, economics, or a related discipline
- Minimum two years of demonstrated experience in evaluating and monitoring hedge fund and diversifier strategies, hedge fund/diversifier manager research, strategic planning, and portfolio construction, in an investment management or institutional advisory capacity, with an emphasis on leading client relationships
- Progress towards, or completion of, CFA and/or CAIA program preferred
Compensation, Benefits & Training
At Callan, you can expect:
- A generous compensation and benefits package, including base salary, bonus, 401(k) matching, profit sharing, health/medical/dental/vision benefits, monthly communications stipend, tuition assistance, and more
- Training for all Callan databases, research, and other systems
- Access to team-building events, community outreach opportunities, and wellness events
$65,000 - $85,000 a year
The range listed represents what we reasonably expect to pay for this role at the time of this posting. Depending on the qualifications and level of work experience of the ideal candidate, we may ultimately pay more or less than the posted range and may be modified in the future.
As an employee-owned firm, Callan is committed to giving long-term, successful professionals an opportunity to become equity partners. Visit to learn more about Callan’s culture, benefits, and more.
About Callan
Callan was founded as an employee-owned investment consulting firm in 1973. Ever since, we have empowered institutional clients with creative, customized investment solutions backed by proprietary research, exclusive data, and ongoing education. Today, Callan provides advisory services to institutional investor clients with more than $3 trillion in total assets, which makes it among the largest independently owned investment consulting firms in the U.S. Callan uses a client-focused consulting model to serve pension and defined contribution plan sponsors, endowments, foundations, independent investment advisers, investment managers, and other asset owners.
Callan has roughly 200 employees and is headquartered in San Francisco with five additional offices throughout the U.S. Learn more about us at is an equal-opportunity employer. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Research shows that some candidates tend to apply only if they meet 100% of the criteria. We are committed to leveling the playing field, and we encourage everyone to apply for positions even if they do not necessarily check every box outlined in the job description. Callan believes that our organization and culture are made stronger through a broad array of perspectives and experiences.
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Crusoe's mission is to accelerate the abundance of energy and intelligence. We’re crafting the engine that powers a world where people can create ambitiously with AI — without sacrificing scale, speed, or sustainability.
Be a part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.
About the Role
The Analyst, Corporate Development and M&A will play a critical role in supporting Crusoe’s inorganic growth strategy across its core sectors: Power, Industrial Process and Manufacturing, Real Estate and Software. This highly visible position will be deeply involved in all phases of mergers & acquisitions (M&A), strategic investments, and structuring strategic partnerships. The ideal candidate is a high-performing professional with robust financial expertise and transaction experience. The role will report directly to the SVP of Strategic Finance and Corporate Development.
This role will be required to be based in San Francisco, CA or New York, NY.
What You’ll Be Working On
Mergers & Acquisitions (M&A) and Divestitures
- Market Mapping and Origination: candidate will work across the organization’s business units and functions in order to identify acquisition targets from a sector-first perspective. This includes creating and maintaining market maps, thematic research projects and direct outreach to targets.
- Transaction Execution: Support the end-to-end M&A process, including target identification, strategic rationale development, due diligence, valuation, negotiation, and closing.
- Financial Modeling & Valuation: Build and maintain complex financial models (Valuation and merger model, Accretion/Dilution analyses, and precedent transaction analyses) to evaluate potential acquisition
- Due Diligence: Coordinate and manage cross-functional due diligence teams (Legal, Finance, Operations, etc.), synthesizing key findings and developing risk mitigation strategies. Work closely with third-party providers.
- Market Analysis: Conduct industry and competitive landscape analysis within the Industrials, Energy, and Real Estate sectors to identify strategic market gaps and attractive investment opportunities.
- Prepare and present on transaction rationale to Executive Leadership team (possibly the Board of Directors)
Strategic Investments & Partnerships
- Sourcing and Evaluation: Evaluate strategic investment and partnership opportunities that align with the company's long-term growth objectives.
- Deal Structuring: Assist in the structuring and negotiation of terms for joint ventures, strategic alliances, and minority investments.
- Business Case Development: Create compelling investment memorandums and presentations for Senior Leadership and the Board of Directors, outlining strategic fit, financial implications, and execution plans.
General Corporate Development
- Pipeline Management: Help manage and maintain a robust pipeline of potential M&A and investment targets.
- Commercial-facing Activities: attend conferences and travel to various industry events in order to aid in origination and market intelligence
- Reporting: Prepare detailed analytical reports and presentations on key market trends, portfolio performance, and deal progress for internal stakeholders.
- Cross-Functional Collaboration: Partner closely with internal business unit leaders to assess strategic needs and integration plans.
What You’ll Bring to the Team
1-3+ years of experience in Investment Banking (Analyst or Associate level), Corporate Development, Private Equity, or Transaction Advisory Services.
Direct experience working on M&A transactions taking a core role in structuring and modeling various scenarios and preparing transaction screening memos
Strong coverage experience or deep sector knowledge within Industrials, Energy, and/or Real Estate is highly preferred.
Exceptional financial modeling and valuation skills, with an advanced proficiency in Microsoft Excel and PowerPoint.
Outstanding analytical and problem-solving abilities, capable of translating complex financial and strategic analysis into clear, concise, and actionable recommendations.
Excellent written and verbal communication skills, comfortable presenting to senior executives and external partners.
High degree of professionalism, intellectual curiosity, and ability to manage multiple projects and work effectively under tight deadlines.
A proactive, self-starter mentality with the ability to work independently while being a strong team player.
Bachelor’s degree in Finance, Economics, Accounting, or a related quantitative field.
Benefits
Industry competitive pay
Restricted Stock Units in a fast growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement
Tuition reimbursement
Subscription to the Calm app
MetLife Legal
Company paid commuter benefit; $300/month
Compensation Range
Compensation will be paid in the range of up to $100,000-$140,0000 + Bonus. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.
Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.
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The ideal candidate has extensive experience conducting foundational research, possesses a strong understanding of what drives community engagement and participation, and is committed to coaching others to develop these same capabilities. You will lead foundational research initiatives to uncover what sellers truly need—and then use those insights to directly influence business decisions, product roadmaps, and strategic priorities. You will serve as the research expert who informs and shapes community strategy through deep seller insights. This role partners closely with various internal and external teams to ensure that seller voices are at the center of every decision. This role requires the following critical capabilities:
• Research Excellence: Proven ability to design and lead rigorous qualitative and quantitative research that uncovers deep insights about seller needs, behaviors, and motivations
• Community Dynamics Expertise: Strong understanding of how online communities function—what fosters authentic peer-to-peer connections, what motivates members to engage, and what creates safe spaces for sharing and learning
• Strategic Influence: Ability to translate research findings into actionable recommendations that shape product roadmaps, business priorities, and community strategy
• Stakeholder Management: Capability to work cross-functionally with product, operations, community, and communications teams to ensure research insights inform strategic decisions
• Data-Driven Mindset: Comfort with measuring research impact, defining success metrics, and demonstrating how insights have driven business outcomes
• Coaching Orientation: Commitment to developing others—teaching team members how to conduct research, interpret findings, and measure the impact of their work
Key job responsibilities
• Lead foundational, generative research initiatives to deeply understand seller needs, motivations, pain points, and opportunities
• Design and execute rigorous qualitative research (in-depth interviews, ethnography, contextual inquiry, focus groups) and quantitative research (surveys, segmentation, data analysis)
• Uncover the "why" behind seller behavior—what drives them, what frustrates them, and what they need to succeed
• Develop comprehensive seller personas, journey maps, needs frameworks, and opportunity landscapes
• Identify gaps in the seller experience that represent significant business opportunities
• Stay current on industry trends, competitive dynamics, and emerging best practices in seller ecosystems
• Study community health indicators and advise on meaningful metrics and benchmarks
• Translate research findings into actionable recommendations that directly influence product features, roadmaps, and business priorities
• Partner closely with Product, Engineering, Marketing, Operations, Community, and Communications leaders to ensure seller insights shape strategic decisions
• Present compelling, data-backed narratives to senior leadership that drive action and investment
• Advocate for seller needs at the highest levels of the organization—ensuring the seller voice is present in every major decision
• Build strong relationships with stakeholders so that research becomes an essential input to planning cycles
• Track and demonstrate how research insights have led to measurable business outcomes
• Collaborate with communications teams to ensure seller messaging, content, and outreach are grounded in research insights
• Provide guidance on seller communication preferences, channels, and tone based on research findings
• Inform communication strategies with insights about what resonates with sellers and drives engagement
• Support the development of seller-facing content and campaigns with relevant research and data
• Coach and mentor team members on foundational research methodologies—how to design studies, conduct interviews, synthesize findings, and deliver insights
• Teach others how to measure the impact of their initiatives and connect their work to business outcomes
• Build team capability in insight storytelling, stakeholder management, and influencing without authority
• Establish frameworks, playbooks, and best practices that enable the team to conduct research independently
• Create a culture of curiosity, rigor, and impact within the team- 9+ years of professional non-internship marketing experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- Experience driving direction and alignment with cross-functional teams- Experience with creating GTM initiatives at scale
- Experience working cross-functionally across marketing, product management, analytics, UX, and research
- Demonstrated experience leveraging generative AI tools to enhance workflow efficiency and productivity, with the ability to craft effective prompts and critically evaluate AI-generated outputs in a professional setting
- Experience identifying opportunities to integrate AI solutions into products and services to drive business value
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at , WA, Seattle - 170, ,000.00 USD annually
Territory Sales Representative (Bilingual Spanish)
Field-Based | Direct Hire
OTE: $105,000–$120,000
Are you a relationship‑driven sales professional looking to grow your career with a fast‑expanding financial services company? This is your chance to own a territory, build meaningful merchant partnerships, and directly impact business growth.
We're looking for a high‑energy, bilingual (English/Spanish) Territory Sales Representative who thrives on in‑person interaction, loves the open road, and excels in a fast‑paced, customer‑focused environment.
What You’ll Do
- Sign up 12+ new automotive repair shops each month
- Make 15 in‑person visits daily to new leads & existing merchants
- Provide onboarding, training & ongoing support to partner shops
- Log activities and manage relationships in Salesforce CRM
- Plan daily routes using Salesforce Maps
- Represent the brand at community & industry events
- Collaborate with Sales, Marketing & Merchant Services to drive territory growth
What You Bring
- Bilingual Spanish (Required)
- 1+ year in sales or a customer-facing role
- Strong relationship-building & communication skills
- Comfortable managing a territory & independently planning your day
- Proficient in CRM systems (Salesforce preferred)
- Valid driver’s license, reliable transportation & willingness to drive extensively (up to 15 stops/day)
Bonus Points For
- Experience with automotive repair shops
- Background in high-volume, customer-focused industries (auto sales, wireless retail, rental services)
- Bachelor’s degree in Business, Marketing, or related field
Work Environment
- Field-based role with extensive local travel
- Mix of indoor/outdoor shop visits
- Occasional travel outside your territory
- Use of company tech daily (laptop, tablet, smartphone)
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington as set forth below.
Territory Sales Representative Pay Scale of Starting Pay for role: $60,000-$85,000/yr. DOE
ABOUT THE JOB
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.
Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.
JOB REQUIREMENTS AND DUTIES
You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
QUALIFICATIONS
General job duties for all store team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Communication Skills
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
The Senior Manager of Strategy role is a dynamic position within a fast-paced environment in the heart of Seattle, WA.
The client is seeking an individual who is adept at spearheading strategic initiatives that drive growth within the technology, media, and telecommunications sectors.
The ideal candidate will have a strong background in consulting, financial modeling, and market analysis, equipped with the ability to develop actionable insights from complex data sets.
The role requires someone who can thrive in an innovative atmosphere, effectively collaborate with cross-functional teams, and has a proven track record of leading successful projects in high-growth settings.
The Senior Manager will be responsible for setting strategic direction and executing key initiatives that align with the clients goals.
This includes conducting comprehensive market research to inform business strategies, identifying new opportunities, and preparing detailed reports and presentations for senior executives.
The individual will play a crucial part in shaping the future road map of the client through innovative solutions and strategic foresight.
Strong leadership capabilities are essential for this role, as the Senior Manager will supervise a team of analysts and associates, guiding them towards achieving shared objectives.
This position also requires the ability to manage complex projects from inception to completion, ensuring timely delivery and alignment with business priorities.
Excellent communication skills are necessary as the Senior Manager will frequently present findings and recommendations to both internal and external stakeholders.
The client values candidates who can demonstrate adaptability, creativity, and a results-driven mindset.
With opportunities for professional development and the chance to impact significant projects, this role is ideal for someone looking to advance their career in the strategy domain while contributing to the clients growth story.
Provides in home occupational therapy services to patients with neuromuscular, skeletal and perceptual disorders, under the direction of a physician.Position Details:Occupational Therapist - Home Care24 hours per week, DaysMercy Hospital JeffersonFestus, MO 63028
Provides in home physical therapy services to patients with neuro and/or musculoskeletal disorders, under the direction of a physician.
Qualifications:
- Education: Graduate of an accredited Occupational Therapy Program.
- Licensure: Current state license. Valid drivers license.
- Experience: Minimum of one year of experience in acute, rehab, outpatient, home health or long term care setting required.
- Certifications: CPR certification.
- Other:
- Employee possesses good assessment and treatment planning skills.
- Employee is energetic, gets along well with others, has good time management and problem solving skills.
- Employee possesses good communication and documentation skills.
- Employee is in good physical health and able to lift up to 50 pounds frequently with occasional lifting of over 50 pounds.
- Employee frequently will work independently and must be able to handle emergencies without assistance.
- Employee adapts to and works effectively with change, takes initiative, sets challenging objectives and values and seeks opportunity to learn.
- Employee may be required to drive in hazardous conditions; must be able to follow written or verbal instructions and read a map.
- Employee must independently schedule patient visits in timely and efficient manner; checking in with office daily to update schedule.
- Employee is assigned weekend and on-call rotation.Employee has regular contact with agency staff members, physicians, hospital staff, and general public.
- Employee regularly handles confidential information.
- Preferred Experience: Two years experience in acute care or home care preferred.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
keyword(s): Homecare
Home health
At home
Travel
Driving
Paid to drive
In home care
Occupational Therapist
OT
*No Experience Necessary*
ABOUT THIS JOB
***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As a Motor Transport Operator, you’ll play an important part of the Army’s transportation logistics team. You’ll supervise and operate wheeled vehicles over all types of terrain to safely transport cargo, troops, and provide advanced mobility on all missions. You’ll manage loading, unloading, and report any vehicle problems or damage.
Skills you’ll learn align with Vehicle Operations, Loading & Unloading and Map Reading. In addition, you could earn 16 nationally recognized certifications!
ALREADY HAVE THE SKILLS FOR THIS JOB?
Join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. If you have prior experience, the Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process, so you can start your Army career sooner. Work with a recruiter to get started.
JOB DUTIES
- Transportation of cargo and personnel to strategic locations
- Supervising or operating wheel vehicles to transport important people and cargo
- Supports and sustains structure, providing advanced mobility on and off the battlefield
REQUIREMENTS
- 10 weeks of Basic Training
- 6 weeks of Advanced Individual Training
- U.S. Citizen
- 17 to 34 Years Old
- High School Diploma or GED
- Meet Tattoo Guidelines
- No Major Law Violations
- No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
- Paid Training and credentialing to strengthen your skillsets
- Monthly salary (based off pay grade and time in service)
- Housing and meal allowance for full-time Soldier
- 30 days paid annual vacation
- 401(K) type savings plan
- Full-coverage medical and dental insurance for Soldiers and immediate family member
- Paid tuition opportunities to continue your education
- Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
*No Experience Necessary*
ABOUT THIS JOB
***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As a Motor Transport Operator, you’ll play an important part of the Army’s transportation logistics team. You’ll supervise and operate wheeled vehicles over all types of terrain to safely transport cargo, troops, and provide advanced mobility on all missions. You’ll manage loading, unloading, and report any vehicle problems or damage.
Skills you’ll learn align with Vehicle Operations, Loading & Unloading and Map Reading. In addition, you could earn 16 nationally recognized certifications!
ALREADY HAVE THE SKILLS FOR THIS JOB?
Join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. If you have prior experience, the Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process, so you can start your Army career sooner. Work with a recruiter to get started.
JOB DUTIES
- Transportation of cargo and personnel to strategic locations
- Supervising or operating wheel vehicles to transport important people and cargo
- Supports and sustains structure, providing advanced mobility on and off the battlefield
REQUIREMENTS
- 10 weeks of Basic Training
- 6 weeks of Advanced Individual Training
- U.S. Citizen
- 17 to 34 Years Old
- High School Diploma or GED
- Meet Tattoo Guidelines
- No Major Law Violations
- No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
- Paid Training and credentialing to strengthen your skillsets
- Monthly salary (based off pay grade and time in service)
- Housing and meal allowance for full-time Soldier
- 30 days paid annual vacation
- 401(K) type savings plan
- Full-coverage medical and dental insurance for Soldiers and immediate family member
- Paid tuition opportunities to continue your education
- Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
*No Experience Necessary*
ABOUT THIS JOB
***THIS POSITION REQUIRES AN ENLISTMENT IN THE U.S. ARMY OR ARMY RESERVE***
As a Motor Transport Operator, you’ll play an important part of the Army’s transportation logistics team. You’ll supervise and operate wheeled vehicles over all types of terrain to safely transport cargo, troops, and provide advanced mobility on all missions. You’ll manage loading, unloading, and report any vehicle problems or damage.
Skills you’ll learn align with Vehicle Operations, Loading & Unloading and Map Reading. In addition, you could earn 16 nationally recognized certifications!
ALREADY HAVE THE SKILLS FOR THIS JOB?
Join the Army at a higher rank, earn more pay, and obtain leadership positions quicker. If you have prior experience, the Army Civilian Acquired Skills Program (ACASP) can reduce the length of your initial training and streamline your assignment process, so you can start your Army career sooner. Work with a recruiter to get started.
JOB DUTIES
- Transportation of cargo and personnel to strategic locations
- Supervising or operating wheel vehicles to transport important people and cargo
- Supports and sustains structure, providing advanced mobility on and off the battlefield
REQUIREMENTS
- 10 weeks of Basic Training
- 6 weeks of Advanced Individual Training
- U.S. Citizen
- 17 to 34 Years Old
- High School Diploma or GED
- Meet Tattoo Guidelines
- No Major Law Violations
- No Medical Concerns
BENEFITS
The Army offers a complete package of benefits that not only supports you and your family but also helps you advance in your career. Whether you serve part-time or full-time as an enlisted Soldier or Army Officer, you’ll earn competitive pay with opportunities for bonuses, as well as receive health care at little to no cost. You could also receive money for education, student loan repayment assistance, training and certifications, housing, living expenses, and more.
- Paid Training and credentialing to strengthen your skillsets
- Monthly salary (based off pay grade and time in service)
- Housing and meal allowance for full-time Soldier
- 30 days paid annual vacation
- 401(K) type savings plan
- Full-coverage medical and dental insurance for Soldiers and immediate family member
- Paid tuition opportunities to continue your education
- Signing bonus - up to $40,000 in cash bonuses for completing training in selected Military Occupational Specialties
Job Summary
The Arete Enrichment Instructor will lead engaging and safe learning activities for Arete Education in a Elementary School Afterschool Program. We expect excellent performance in the areas listed below:
Responsibilities & Expectations
Regular attendance for assigned weekly shifts during program
Timely arrival to work
Completion and regular revisions to curriculum map
Daily planning of engaging, high-impact learning activities
A commitment to excellence in your work with students as demonstrated by your positive and caring presence with students and families
Collaboration with colleagues and supervisors
Best practices related to keeping accurate attendance of students
Participation in all professional learning opportunities provided
Willingness to reflect on strengths and areas for growth to improve individual and team performance
Accountability for student engagement in your course(s)/club(s)
Friendly and open communication with families
Regular communication with supervisors and Areté headquarters staff (email, phone)
Flexibility in weekly scheduling to best support needs of students and families in program
This position is grant‑funded and subject to budget considerations
Education and Experience
5+ years experience working with youth
Curriculum and lesson plan writing experience
Prior internship or work experience working with Arete Education preferred
Mandated Reporter and Foundations in Health and Safety online trainings required (7‑hours) to begin
Department of Education PETS background clearance
College diploma, masters preferred
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Must be able to traverse the classroom and adjust one’s tone and height, by bending or leaning, in order to support program activities
Organization
Areté Education is a 501(c)3 not for profit organization that trains and empowers youth to lead successful lives, by partnering with local schools and community groups to grow investment in New York City youth. Areté designs afterschool and summer programming that exposes youth to diverse career pathways; builds academic, wellness, and leadership skills; and expands access to the arts and culture. For more information, please visit *This position is grant‑funded and subject to budget considerations
#J-18808-Ljbffr
ServiceNow Architect Chandler, AZServiceNow Architect Chandler, AZ
Experience level: Mid-senior
Experience required: 5 Years
Education level: All education level
Job function: Information Technology
Industry: Information Technology and Services
Pay rate : $80 per hour
Total position: 1
Relocation assistance: No
Visa sponsorship eligibility: No
Only candidates located in the MST or PST time zones are eligible to apply for this role.
Job Description:
As a ServiceNow Architect, you will play a key role in designing and guiding the implementation of complex ServiceNow solutions across multiple platforms and modules. You will leverage your deep knowledge of ServiceNow’s capabilities and best practices to architect robust solutions that drive business value, improve operational efficiency, and ensure alignment with client needs.
Key Responsibilities:
- Solution Architecture: Lead the design and implementation of end-to-end ServiceNow solutions, including ITSM, ITOM, ITBM, ITAM, HRSD, and other ServiceNow applications.
- Strategic Planning: Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations.
- Customization & Configuration: Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability.
- Integration Design: Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability.
- Leadership & Mentorship: Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards.
- Platform Optimization: Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows.
- Governance & Security: Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations.
- Client Engagement: Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities.
- Documentation: Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides.
- Upgrades & Enhancements: Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features.
Required Qualifications:
- Experience: 5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role.
Technical Skills:
- Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
- In-depth knowledge of ServiceNow platform capabilities, modules, and best practices
- Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment
- Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
- Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability
- In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
- Familiarity with advanced ServiceNow features such as Flow Designer, Virtual Agent, and Predictive Intelligence
- Certifications: ServiceNow Certified Application Developer (CAD), ServiceNow Certified System Administrator (CSA), or ServiceNow Certified Technical Architect (CTA) preferred
- ITIL Knowledge: Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
- Project Management: Experience with agile methodologies and managing large-scale ServiceNow implementations
- Leadership & Communication: Strong leadership abilities with experience managing cross-functional teams, guiding developers, and liaising with stakeholders at all levels. Excellent written and verbal communication skills.
Preferred Qualifications:
- Experience with ServiceNow ITOM modules (Discovery, Orchestration, Event Management)
- Familiarity with cloud technologies (AWS, Azure, etc.) and their integration with ServiceNow
- Experience with DevOps and CI/CD pipelines for ServiceNow deployments
- Knowledge of automation tools and frameworks to drive operational efficiencies
Hiring Manager Notes:
- Location & Time Zone: Only candidates located in the MST or PST time zones are eligible to apply for this role to support effective onshore/offshore collaboration and alignment with team standups.
- Work Model: Remote-first role with occasional, optional travel for key client engagements. All travel will be reimbursed.
- Engagement Model: Contract-to-hire opportunity with a minimum 6-month contract, with potential for earlier conversion for strong performers.
MUST HAVE:
- 5+ years of hands-on experience designing and implementing ServiceNow solutions, with at least 3 years in a lead or architect role.
- ServiceNow Certified System Administrator (CSA) required.
- Expertise in ServiceNow architecture, design, and configuration, including ITSM, ITOM, ITBM, HRSD, and CMDB
- In-depth knowledge of ServiceNow platform capabilities, modules, and best practices.
- Proven ability to design and implement scalable ServiceNow solutions, including ITSM, ITOM, CMDB, and emerging modules, with deep knowledge of the Common Services Data Model (CSDM) for platform alignment.
- Extensive experience with ServiceNow integrations using REST, SOAP, OAuth2, JWT, and MID Server, ensuring seamless interoperability with external systems like AWS, Azure, Salesforce, or other enterprise platforms. Proficiency in ServiceNow scripting (JavaScript, Glide API, Business Rules, etc.)
- Expertise in designing solutions to maintain platform integrity, optimize CMDB structure, and enforce best practices in performance, scalability, and usability.
- In-depth knowledge of ServiceNow update sets, version control, deployment processes, and platform governance frameworks to ensure optimal performance and compliance
- Strong understanding and practical experience with ITIL frameworks, particularly Incident, Problem, Change Management, and Configuration Management, and the ability to map these processes to ServiceNow capabilities
- Experience with agile methodologies and managing large-scale ServiceNow implementations.
If you post this job on a job board, please do not use company name or salary.
ServiceNow Business Analyst Chandler, AZServiceNow Business Analyst Chandler, AZ
Experience level: Mid-senior
Experience required: 5 Years
Education level: All education level
Job function: Information Technology
Industry: Information Technology and Services
Pay rate : $60 per hour
Total position: 1
Relocation assistance: No
Visa sponsorship eligibility: No
Only candidates located in the MST or PST time zones are eligible to apply for this role.
As a ServiceNow Business Analyst, you will act as a liaison between business stakeholders and technical teams to ensure the successful implementation and optimization of ServiceNow solutions. You will be responsible for gathering, analyzing, and documenting business requirements and working with development and implementation teams to translate these into technical solutions that meet business needs.
Key Responsibilities:
- Requirements Gathering & Analysis: Collaborate with business stakeholders to understand their needs and document detailed business requirements for ServiceNow solutions, including ITSM, ITOM, CSM, CMDB, and other ServiceNow modules.
- Business Process Mapping: Analyze and map existing business processes, identify areas for improvement, and propose streamlined workflows that leverage ServiceNow functionality.
- Solution Design: Work closely with ServiceNow developers and architects to design solutions that meet business requirements, ensuring the alignment of the ServiceNow platform with business objectives and ITIL best practices.
- User Stories & Documentation: Develop detailed user stories, process flows, and use cases for ServiceNow configurations, customizations, and integrations.
- Configuration Support: Assist in the configuration of ServiceNow applications, including setting up business rules, workflows, forms, reports, and dashboards to meet business requirements.
- Testing & Quality Assurance: Coordinate user acceptance testing (UAT), ensuring that solutions are thoroughly tested and meet business expectations before deployment.
- Stakeholder Communication: Maintain regular communication with business users and technical teams to ensure alignment on project goals, timelines, and deliverables.
- Continuous Improvement: Identify opportunities for continuous improvement and optimization of ServiceNow processes and functionalities based on business feedback and performance metrics.
- Training & Support: Provide training and support to end-users on new or enhanced ServiceNow features, ensuring a smooth transition and adoption of new solutions.
- Change Management: Help support the change management process for ServiceNow upgrades and enhancements, ensuring proper communication and user readiness for changes.
Required Qualifications:
- Experience: 5+ years of experience as a ServiceNow Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.
- ServiceNow Knowledge: Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.
- Business Analysis Skills: Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation.
- Communication Skills: Excellent verbal and written communication skills, with the ability to effectively collaborate with both business and technical teams. Strong presentation and facilitation skills.
- Stakeholder Management: Proven ability to work with various stakeholders, including business leaders, IT teams, and external vendors, to gather requirements, manage expectations, and deliver results.
- Problem-Solving: Strong analytical and problem-solving skills with the ability to address complex business challenges and propose effective solutions.
- ITIL Knowledge: A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial.
- Certifications: ServiceNow Certified System Administrator (CSA) or Business Analyst certifications (e.g., CBAP, IIBA) are highly desirable.
Preferred Qualifications:
- Experience working in Agile/Scrum environments, including participation in sprint planning, retrospectives, and daily stand-ups
- Knowledge of ServiceNow integrations (REST/SOAP) and data management
- Familiarity with ServiceNow CSM features, including Case Management, Customer Portals, Knowledge Management, Omnichannel Engagement (email, chat, virtual agent), and experience configuring and optimizing customer service processes
- Familiarity with advanced ServiceNow features like Flow Designer, Virtual Agent, or Performance Analytics
- Experience with data migration and integration projects involving ServiceNow
- Understanding of cloud technologies (AWS, Azure) and how they integrate with ServiceNow
Hiring Manager Notes:
- Location & Time Zone: Only candidates located in the MST or PST time zones are eligible to apply for this role to support effective onshore/offshore collaboration and alignment with team standups.
- Work Model: Remote-first role with occasional, optional travel for key client engagements. All travel will be reimbursed.
- Engagement Model: Contract-to-hire opportunity with a minimum 6-month contract, with potential for earlier conversion for strong performers.
MUST HAVE:
- 5+ years of experience as a ServiceNow Business Analyst, with at least 3 years specifically focused on ServiceNow implementations and process automation.
- Deep understanding of IT Service Management (ITSM), IT Operations Management (ITOM), Customer Service Management (CSM), and CMDB.
- Strong ability to analyze business requirements, model processes, and translate them into technical specifications. Proficiency in creating user stories, workflows, and process documentation.
- A solid understanding of ITIL frameworks, particularly in the context of ServiceNow, is highly beneficial.
- ServiceNow Certified System Administrator (CSA) certification required.
If you post this job on a job board, please do not use company name or salary.