Tkok Map Jobs in Usa
806 positions found — Page 41
MATERIALS TRANSPORTEDAND DISTRIBUTEDMAY INCLUDE (LAB SPECIMENS, MEDICATION, PHARMACEUTICAL PACKAGES, HOSPITAL SUPPLIES, MAIL).
Communicate effectively with the courier coordinator about the courier schedule Maintaining all courier pickup and delivery Fill in as a courier on occasion Provide clients with efficient and timely courier services Transmit all incoming calls requesting courier services to appropriate courier staff via dispatch equipment in a timely manner Deliver courier items to destination on a daily basis Provide detailed directions of geographic locations to courier personnel Prepare and maintain all courier paperwork including courier manifests, work orders, media retrieval orders, and media transfer manifests Participate in creating, constructing, and organizing all courier routes Pick up, and processing of all courier items, interoffice mail, newspapers, magazines Follow directions or use maps to locate client offices/sites as specified in the courier request form Coordinating and assisting location leadership in all aspects of the courier operation to ensure proper routing and manifesting of inbound and outbound shipments into the tracking system Maintain equipment and motor vehicles used by the couriers (each courier be responsible for own vehicle) Fill the motor vehicles with fuel Purchasing special order and non-stock items that can be obtained from local vendors (courier) Communicate all issues that impact the quality or timely completion of the process to the Operations Manager Learn courier route and carrier delivery services provided at multiple hospitals Drop off's from office to facility and from facility to office on a daily basis as established by Assitant Manager and Manager of Operations Meet safely and timely pick-up and drop-off routes from office to facility and facility to office Receive charts in using daily discharge tracking system
Stampede Ventures provides a diverse portfolio of full-service construction, renovation, and civil work to meet the needs of Government and private sector customers.
We leverage our experience to provide our customers with the best possible pricing and high-quality service on all projects we perform.
Our senior management team has more than 100 years of facility maintenance, repair, renovation and construction experience, primarily serving the U.S.
Government.
About this position: Administrative Assistant Location – Santa Fe, NM The Essential Duties and Responsibilities are intended to present a descriptive list of the range of duties performed for this position and are not intended to reflect all duties performed within the job.
Other duties may be assigned.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty.
The requirements listed below are representative of the knowledge, skill and/or ability required.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.
Applicants will be notified via phone or email within ten (10) business days of submittal.
Essential Duties & Responsibilities • Contract administration, personnel and subcontractor documentation.
• Support SVI staff who are experienced and trained in the appropriate professions associated with cultural resources and have the knowledge, skills, experience, and training in the numerous specialties required to complete cultural monitoring.
• Organizing, attending, and documenting meetings, presentations and calls that includes preparing agendas, ensuring appropriate staff attend and providing meeting minutes.
Minutes must be prepared and delivered within 3 business days of each event.
• Preparing and submitting monthly status reports.
The monthly status report shall document all activities conducted under the contract for the prior month, and/or planned for the following month.
• Collection, maintenance, and management of the Administrative Record.
• Ensuring SVI records the return of all federal property to the customer, including but not limited to Administrative Record, GIS files, all field notes, photographs, maps, and all federally provided tools and equipment.
• Organizing and distributing archaeologists and cultural monitors daily reports for monitoring during construction.
• Processing expense reports.
• Handling documents related to supplemental Class III surveys that include the collection and management of geographic information data.
• Collaboration with contractors, Reclamation staff, Tribes, and stakeholders.
• Tribal access and data collection agreements.
• Other duties assigned by the Senior Project Manager.
Required (Minimum Necessary) Qualifications • Education Requirements: Associate or bachelor’s degree in business related field is desirable • Level of Experience Requirements: Experience with local, state, tribal, and federal governments Knowledge, Skills, Abilities, and Other Characteristics • Communication skills: Will be a gatekeeper for multiple SVI staff that work with high volume messages, visitors and or callers.
• Time management: Managing SVI staff, projects, time and financial reporting.
• Trustworthiness: Will have access to sensitive information, and confidentiality is a must.
• Multitasking: Will regularly handle more than one task at a time.
• Proficient in written and oral communication at a professional level and able to compose written documentation that is professional, thorough, clear, and precise that requires little to no correction.
Proficient using MS Office with a focus on Word and Excel, Adobe Acrobat, email, etc.
• Mental and physical ability to work the required hours, in ambient weather conditions, and mobilize around a construction site and office environment.
• Proactive and self-motivated.
Performs in a professional, responsible manner.
Works independently and as a team member and follows industry standards.
Demonstrates proficiency at managing time efficiently, working independently, and adhering to schedule.
Preferred • None Supervisory Responsibilities • This position will not have supervisory responsibilities.
DOT Covered/Safety-Sensitive Role Requirements • This position is not subject to federal requirements regarding Department of Transportation “safety-sensitive” functions.
Necessary Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this role.
Employees must always maintain a constant state of mental alertness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Essential and marginal functions may require maintaining physical condition necessary for bending, stooping, sitting, walking or standing for prolonged periods of time; most of time is spent sitting in a comfortable position with frequent opportunity to move about.
Work Environment The work environmental characteristics described here are representative of those that must be borne by an employee to successfully perform the essential functions of the role.
Employees must always maintain a constant state of situational awareness.
Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Physical Setting: Job is primarily performed in an office setting with exposure to computer screens and requires extensive use of a computer, keyboard, and mouse.
Is sometimes performed on an active construction site with exposure to all types of weather heat, cold, rain, snow, exposure to dust, dirt and noise.
Schedule and Flexibility: Occasional travel may be required.
Occasional “off shift” evening/weekend/holiday work may be required.
Additional Qualifying Factors As a condition of employment, you will be required to pass a pre-employment drug screening and have acceptable background check results.
If applicable to the contract, you must also obtain and maintain the appropriate clearance levels required and must also be able to obtain access to military installations.
Other Pertinent Work Details: No Supervisory responsibilities.
As a condition of employment, will be required to pass a pre-employment drug screening, as well as periodic random drug screenings, have acceptable reference and background check results.
Shareholder Preference BSNC gives hiring, promotion, training, and retention preference to BSNC shareholders, shareholder descendants and shareholder spouses who meet the minimum qualifications for the job.
Bering Straits Native Corporation is an equal opportunity employer.
All applicants will receive consideration for employment without regard to any status protected by state or federal law, or any other basis prohibited by law.
Our comprehensive logistics solutions enable us to assist partners in lowering warehousing and transportation expenses effectively.
This role is meant to facilitate communication with vendors and customers, ensuring timely deliveries to meet customer requirements.
The position will report directly to the Manager.
Responsibilities: Operations: Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, or needs, using telephones and dispatch software.
Communicates all pertinent data (customer's locations, type of pickup, scanning requirements, temperature requirements, ect.) to vendors at the time of dispatch.
Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management.
Serve as a contact person for all vendors within their route territories and inform them about traffic problems such as construction areas, accidents, congestion, weather conditions, and other hazards.
Manage contact with vendors to ensure all routes are covered, as needed.
Determine responses needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
Communicate Chain of Custody standards (location scanning, specimens handling, parcel scanning, ect.) as required by Capstone Logistics customers.
Resolve vendor problems or grievances and refer to vendor management, if further assistance is needed.
Evaluate importance of incoming telephone calls and prioritize accordingly.
Provide support to the customer service team, on an as needed basis or during peak season.
Ensure that the policies and procedures, as defined in the Independent Contractor Operating Agreement, are consistently followed.
Makes decisions and takes the necessary actions to determine the most appropriate delivery methods to meet or exceed the customer's service expectations.
Maintain accurate documentation, on the status of each job within the dispatch POD, manages distribution of work, and ensures documentation is complete before jobs are cleared.
Customer Service: Provide excellent customer service by ensuring timely and efficient courier service for customers, according to route schedules and On Demand requests.
Confer with customers or supervising personnel, in order to address questions, problems, complaints, and requests for service.
Keep customers notified of changes with route schedules and or on demand delays.
Requirements: Excellent verbal communication and problem solving skills Computer skills including Microsoft Word, Outlook, Excel, etc.
Interpersonal skills; ability to foster teamwork and motivate/coach others.
Accurately and quickly able to read maps #CB Capstone Logistics, LLC is part of The Transportation and Logistics industry which has been designated a "Critical Infrastructure Segment".
As a "critical infrastructure industry" worker in the Transportation and Logistics industry, associates are considered exempt from local restrictions such as curfews, shelter-in-place orders, and other mobility restrictions when reporting to, returning from, or performing his or her work functions.
This role requires a strong background in data engineering, hands-on experience building cloud data solutions, and a talent for communicating complex designs through clear diagrams and documentation.
Core Responsibilities Cloud Data Architecture Design & Strategy: Design and implement secure, scalable cloud-based data pipelines, data warehouses, and data lakes.
Drive the selection and integration of cloud data services (e.g., storage, databases, analytics tools).
Develop comprehensive cloud data strategies in alignment with business goals.
Diagramming & Documentation: Produce clear and informative visual diagrams (e.g., data flow diagrams, entity-relationship diagrams, system architecture diagrams) to guide implementation and knowledge sharing.
Maintain detailed documentation of data architecture, design decisions, and processes.
Hands-on Implementation & Optimization: Actively contribute to the hands-on implementation of cloud data solutions.
Proactively identify and implement performance optimization strategies for cloud data systems.
Troubleshoot and resolve issues related to data pipelines, data quality, and data accessibility.
Must Have: Bachelor's of Engineering in Computer Science "Engineering degree in another branch such as Electrical, Civil, Mechanical, or IT, etc it will not be considered" Minimum of 5 years of hands-on data engineering experience using distributed computing approaches (Spark, Map Reduce, DataBricks) Proven track record of successfully designing and implementing cloud-based data solutions in Azure Deep understanding of data modeling concepts and techniques.
Strong proficiency with database systems (relational and non-relational).
Exceptional diagramming skills with tools like Visio, Lucidchart, or other data visualization software.
Preferred Qualifications Advanced knowledge of cloud-specific data services (e.g., DataBricks, Azure Data Lake).
Expertise in big data technologies (e.g., Hadoop, Spark).
Strong understanding of data security and governance principles.
Experience in scripting languages (Python, SQL).
Additional Skills Communication: Exemplary written and verbal communication skills to collaborate effectively with all teams and stakeholders.
Problem-solving: Outstanding analytical and problem-solving skills for complex data challenges.
Teamwork & Leadership: Ability to work effectively in cross-functional teams and demonstrate potential for technical leadership.
Develop relationships with prospective owners by soliciting and following up on referrals and leads.
Cater the sales experience to the individual needs and preferences of each potential owner, and follow through with the sales contract process to ensure that all required paperwork and legally required documents are completed accurately and in a timely manner efficiently.
Maintain the customer relationship after the sale is complete to ensure continued owner satisfaction with the organization and to develop future business opportunities (i.e., reloads, referrals, additional sales).
CANDIDATE PROFILE Education and Experience Required: High school diploma or GED; Proficiency in English; Incumbent is required to maintain an active and in-good standing professional Real Estate License where mandated by law.
Preferred: One-year related experience Successful Candidates Will Be Willing To: Must be willing to work weekends and holidays as required by business needs JOB SPECIFIC TASKS Building and Maintaining Customer Base Answer owner questions regarding use of properties and location amenities; make recommendations given the background information obtained on the owner through discovery.
Follow up on referrals/leads from owners.
Fulfill requests from owners or prospects regarding pricing, property maps, property descriptions, room locations, and portfolio/network information.
Contact owners to monitor satisfaction, make aware of upcoming promotions, and develop business opportunities (e.g., reloads, referrals).
Develop and maintain records on customer contacts and use that information to support effective follow-up opportunities.
Monitor contract processing to minimize rescission decisions, provide comprehensive owner assurance and ensure timeliness of closings.
Giving Sales Presentations Follow and adhere to the Consultative Sales Process when presenting to owners and guests.
Establish trust with the prospective owner and Owners throughout the entire sales process to build on-going rapport.
Discover the needs of prospective owners and Owners through a series of strategically layered questions/discussion and utilize the information to customize the sales presentation.
Provide prospective owners and Owners a Sales Gallery, Property and Model tour specific to their sales distribution site.
Explain the features, advantages and benefits of the product and advocate the appropriate amount of points to accommodate the prospective owners and Owners current and future vacation needs.
Complete and close the sales contract process by ensuring all required/legal paperwork and documents are signed and notarized.
Practice and continue to develop and improve sales script and presentation.
Ensure clear understanding of finance options and present as an approach to ownership.
Prepare for daily appointments (e.g., review tour sheet, owner history, presentation details, etc).
Follow up face-to-face guest interaction with email, phone, or mail correspondence and facilitates use of Vacation Ownership Advisor.
Answer Owner and customer questions regarding product information, servicing issues, construction work, financing, maintenance, repairs, and appraisals.
Use, demonstrate, and/or coordinate virtual tour (eTour) software for guests.
Conducting and Managing Business Transactions Assure complete and accurate processing of documents pertaining to sales.
Review details of contracts with prospective owners and Owners once they decide on purchase.
Thoroughly review loan applications and financial documents with the customer and ensure completed properly.
Work with Sales Management to minimize cancellations, provide comprehensive owner assurance and ensure timeliness of closings.
Analyze problems and formulate a strategy and plan to overcome challenges of getting work done quickly with a high degree of quality.
Complete purchase summary worksheet at end of each sale.
Reach out to and influence Legacy Owners and Every Other Year (EOY) Owners to enroll, upgrade and maximize all reload opportunities.
Providing Service to Others Respond to and monitor the resolution of customer and Owner inquiries in a timely manner with accurate information.
Leverage resources for providing service to guests and Owners (e.g., Vacation Ownership Advisors) in an effective manner.
Other Manage time effectively to punctually attend daily team meetings, training sessions, and guest/owner appointments.
Demonstrate total understanding of the culture and processes of the organization.
Improve sales presentation approach through self-critique, practice, and lessons from the feedback provided by others (e.g., Sales Manager Coaches, Guests, Owners).
Participate in formal training sessions offered by management team.
Attend daily huddles and regularly scheduled team/manager meetings.
Assist in the development and mentoring of other Sales/Membership Executives as requested.
Maintain an awareness of current events (e.g., news, sports, pop-culture) and information on site locations to enable and promote customer relationship building.
Perform other duties as assigned.
Understand and abide by state and federal regulation around all sales and/or marketing activity (i.e.
Do Not Call Lists, State registrations, Exemptions, etc).
COMPETENCIES, BASIC SKILLS, and PERSONAL CHARACTERISTICS Leadership Adaptability
- Maintaining performance level under pressure or when experiencing changes or challenges in the workplace.
Communication
- Conveying information and ideas to others in a convincing and engaging manner through a variety of methods.
Professional Demeanor
- Exhibiting behavioral styles that convey confidence and command respect from others; making a good first impression and representing the organization in alignment with its values.
Problem Solving and Decision Making
- Identifying and understanding issues, problems, and opportunities; obtaining and comparing information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
Managing Execution Driving for Results
- Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
Planning and Organizing
- Gathering information and resources required to set a plan of action for self and/or others; prioritizing and arranging work requirements to accomplish goals and ensure work is completed.
Building Relationships Coworker Relationships
- Interacting with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships
- Developing and sustaining relationships based on an understanding of customer needs and actions.
Learning and Applying Personal Expertise Applied Learning
- Seeking out and making the most of learning opportunities to improve performance of self and/or others.
Actively seeks and participates in learning activities; gains knowledge, understanding, and skill; applies knowledge or skill; welcomes performance feedback.
Applied Business Knowledge
- Evaluating market dynamics, enterprise level objectives, and important aspects of the business to accurately diagnose strengths and weaknesses, anticipate opportunities and risks, identify issues, and develop strategies and plans.
Aligning individual and team actions with strategies and plans to drive business results.
Basic Competencies Job Specific Computer Skills
- Using computer hardware and software specific to job (e.g., MARSHA, PMS, SFA, NGS, Delphi, Point of Sale, HR technology).
Mathematical Reasoning
- The ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Functional Job Family Competencies Devising Sales Approaches and Solutions
- Trying different and novel ways to deal with sales challenges and opportunities; taking courses of action or developing sales solutions that appropriately consider available facts, constraints, competitive circumstances, and probable consequences.
Sales Call Facilitation
- Ensuring that a call serves its sales objectives; maximizing the productiveness of interactions by monitoring and building on customers' cues.
Sales Ability: Persuasiveness
- Using appropriate interpersonal styles and communication methods to gain acceptance of a product, service, or idea from prospects and clients.
Sales Disposition
- Demonstrating the traits, inclinations, and outlooks that characterize successful salespersons; exhibiting behavior styles that facilitate adaptation to the demands of the sales role.
Supporting Sales Implementations
- Supporting customers during the implementation of sales contracts; seeking and taking appropriate actions on customer feedback; taking responsibility for customer satisfaction and loyalty.
Sales Opportunity Analysis
- Understanding and utilizing economic, financial, industry, and organizational data; accurately diagnosing customers' business strengths, weaknesses, and key issues that can inform sales strategies and plans.
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Chicago, IL, United States and 1 more
- Job Identification 210648436
- Job Category Process Improvement
- Business Unit Consumer & Community Banking
- Locations 10 S Dearborn St, Chicago, IL, 60603, US 3415 Vision Dr, Columbus, OH, 43219, US
- Job Schedule Full time
- Job Shift Day
- Base Pay/Salary Chicago,IL $104,500.00-$195,000.00
Job Description
Performance Consulting isa dedicated internal consulting group that is highly visible and a critical component of our transformation. The teampartners with senior business and functional leaders to re-engineer core components of our business, from diagnostic work and designing innovative, streamlined ways of working, to piloting solutions for furtherscaled execution.We are the driving force behind transformative business strategies that propel the entire organization towards unparalleled operational excellence. Our mission is to redefine industry standards by optimizing end-to-end processes, elevating the customer experience, and fostering a vibrant culture of continuous improvement. By enhancing employee engagement, mitigating risks, and delivering substantial financial benefits, we are committed to shaping a future where innovation and excellence are at the heart of everything we do.
As a Process Improvement Manager at JPMorgan Chase, you will be at the forefront of our business transformation journey, playing a crucial role in reshaping organizational strategy and operating models. Your expertise in business and digital transformation, robotic process automation (RPA), and artificial intelligence tools will be instrumental in driving innovative solutions that redefine how we operate. You will collaborate with senior leaders to map, simplify, and document processes, reducing manual touchpoints and enhancing operational efficiency. Your work will be pivotal in transforming our business, requiring you to exercise initiative and judgment to resolve short-term challenges and propose strategic improvements. You will analyze data, craft compelling narratives to communicate complex ideas, and lead diverse teams to achieve common goals.
Your ability to innovate, adapt to change, and manage tasks effectively will be essential in driving service-delivery improvement and achieving our departmental objectives, ultimately propelling the firm toward a state of operational excellence.
Job responsibilities
Lead the development and implementation of process improvement initiatives, utilizing advanced data analytics to identify operational inefficiencies, providing impactful recommendations and coaching to client teams as they implement recommendations.
Utilize storytelling skills to effectively communicate complex process improvement strategies and changes to diverse stakeholders, influencing decision-making and fostering understanding.
Collaborate with LOBs and IT teams to evaluate existing technology ecosystems to identify/optimize platforms and tools that align with business objectives and drive digital transformation.
Leverage AI, LLM (Large Language Models), and NLP (Natural Language Processing) tools to aid in providing actionable insights and innovative solutions to complex business challenges
Oversee the end-to-end change management process, from strategic communications to lasting stakeholder impact mitigation, ensuring alignment with organizational goals.
Build deep, trust-based advisory relationships with key client stakeholders and senior leaders, ensuring their satisfaction throughout the engagement.
Analyze large quantities of data, apply a range of analytical tools, synthesize insights, and support the development of strategic solutions
Lead one or more client projects, including managing multiple associates across several workstreams and developing team members both formally and informally, including serving as a mentor.
Collaborate with your team to build hypothesis sets, analyses, and roadmaps for solutions.
Manage ambiguity of requests by structuring and scoping complex problems, analyze large quantities of information, apply a range of analytical tools, synthesize insights, and develop strategic and tactical solutions
Required qualifications, capabilities, and skills
5+ years of experience in developing and implementing process improvement or re-engineering programs, with a focus on operational efficiency and risk reduction.
Bachelor’s degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science.
Demonstrated ability in leading end-to-end change management processes, including strategic communications, influencing others, and mitigating stakeholder impact.
Advanced proficiency in data analytics, with a demonstrated ability to interpret models and make inferences from data to drive continuous improvement (see preferred technology below).
Proficient in the application of artificial intelligence in process improvement initiatives, with a focus on optimizing the performance of AI systems (see preferred technology below).
Proven experience in managing diverse teams, with a focus on fostering an inclusive environment and coordinating work across different parts of a department.
Self-motivated and executes deliverables with speed and precision
A dedicated learner with a strong commitment to skill development and a genuine curiosity for acquiring new knowledge.
Ability to travel up to 10%
Preferred qualifications, capabilities, and skills
3+ years management consulting experience
Master’s degree in a related discipline, such as Business Administration, Economics, Finance, Management Information Systems (MIS), Industrial Engineering, Data Science or Analytics, and Computer Science.
Familiarity with relevant technology/systems, such as Tableau, Alteryx, Power BI, Salesforce, SAP, Oracle, Python or R, SQL, and JIRA/JIRA Align
Demonstrated ability to drive innovation by developing and applying creative solutions to enhance process efficiency and effectiveness.
Experience utilizing systems thinking to analyze complex processes and identify areas for optimization and integration.
Ability to foster cross-functional collaboration to identify and implement process improvement opportunities across departments.
Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit ourFAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
#J-18808-Ljbffr
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Job DescriptionIt is all about learning and growing. Our Associate Auto Claims Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans are highly encouraged to apply. Work schedules will vary and may include some weekends. Relocation assistance is not available for this position.
We are currently seeking dedicated professionals to work in our Phoenix, AZ office, located at 1 Norterra Dr, Phoenix, AZ 85085 as an Associate Auto Claims Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will make a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member.
Training will be held in-office for the first 8 weeks and attendance is 100% mandatory. Training will be Monday - Friday 8 am - 4:30 pm and the working shift after completing training will most likely be Monday - Friday 10 am - 6:30 pm.
What you'll do:
Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles.
Resolve claims through proactive problem solving and decision making, within authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload.
Clearly document thought process including damage evaluation, investigation, negotiation, and settlement decisions.
Collaborate and set expectations with external and internal business partners to facilitate claims resolution.
Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service.
Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy contracts, coverages and internal claims handling process and procedures.
Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work outside normal work hours.
May be assigned CAT deployment travel with minimal notice during designated CATs.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or equivalent experience or GED
Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information related to auto claims
Ability to prioritize and multi-task while navigating through multiple business applications
Successfully acquire an insurance adjuster license and applicable state registrations within 90 days of hire
Successful completion of a job-related assessments is required.
What sets you apart:
US military experience through military service
Bachelor’s degree
Compensation range: The hiring range for this position is: $48,340 to $50,340
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Salary: The hiring range for this position is: $47,800 - $50,300
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing. Our Customer Service Claims Representative role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid four-month training program includes all training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have new training classes starting every month.
Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
Work schedules will vary and may include some nights and weekends. Schedules are assigned based on business need. Regularly scheduled shift hours that fall between 6 p.m. and 7 a.m. during the week, or between 6 p.m. Friday and 7 a.m. Monday are eligible for shift premium pay.
We are currently seeking dedicated professionals to work in our Phoenix office (1 Norterra Drive, Phoenix, AZ 85085) as a Customer Service Claims Representative. You will be part of an outstanding contact service center, where you will focus on providing claims service to members regarding the initial contact on all Auto or Property First Notice of Loss (FNOL) claims. In addition, you will respond to status inquiries from various parties, document reported losses, set appropriate expectations, provide proactive communications, advice, and empathy to our members.
What you'll do:
- Document First Notice of Loss by obtaining relevant information for effective claim investigation. Set up appropriate services, as needed, to proactively move claims forward to the furthest point in the process within scope of role and expectation.
- Create loss reports, describe or verify coverage as appropriate, and initiate the most effective method of damage assessment to assign for file handling.
- Assist with questions regarding the claims process and set expectations for next steps to help ensure claims are effectively resolved and accurately documented.
- Resolve status inquiries and, when appropriate, route to handling adjuster.
- Effectively operate in a fast-paced, high-volume, contact center environment taking back-to-back calls and navigating multiple systems and programs while maintaining an engaging member interaction that occurs across multiple communication channels.
- Apply strong time management skills by closely adhering to assigned work schedule.
- Embrace continuous improvement and development through coaching and collaboration with manager and team members.
- Use strong call management skills by assisting members within a timely manner and limiting non-productive time.
- May assign or initiate emergency services when required on specific claims.
- Support workload surges and catastrophe (CAT) response operations as needed which may include potential weekends, and/or holiday work outside normal work hours.
- Work various types of claim loss notices and inquiries, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- High School Diploma or GED
- Ability to provide exceptional customer service for our members by using active listening, verbal, and written communication skills to communicate clearly, professionally, and empathetically.
- Highly developed interpersonal skills to collaborate effectively in a fast-paced team environment.
- Ability to prioritize and multi-task while navigating through multiple business applications.
- Successful completion of a job-related assessment is required.
- May require acquisition and maintenance of insurance adjuster license within 90 days. (USAA provides all materials and licensing fees.)
What sets you apart:
- US military experience through military service or a military spouse/domestic partner
Compensation range: The hiring range for this position is: $43,750 to $44,750.
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
It is all about learning and growing.
Our Licensed Insurance Professional role may be a new career for you. There’s a lot to learn, but the journey is mapped out and USAA is willing to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our membership independently. We also pay for all licensing costs! We have new training classes starting every month.
Our in-office development program provides you the training you need on USAA products and the encouragement to create a proactive and independent support style to service our members. After six months in-office, you’ll have the opportunity to work offsite 2 days a week. The actual onsite days are settled between each employee and their manager. Work schedules will vary and may include some weekends. Military veterans and spouses are highly encouraged to apply. Relocation assistance is not available for this position.
For new hires starting in February, March, and April we are offering a signing bonus of $2,000. The signing bonus is paid in one installment after 45 days of employment.
We are currently seeking dedicated Property & Casualty (P&C) active producer/agents with an ACTIVE P&C producer agent license to work in our Colorado Springs office located at 1855 Telstar Drive, Colorado Springs, CO 80920. This schedule may require working evenings up to 8:00PM Local Time to include a permanent Saturday or Sunday. These roles include a shift differential of 15% for hours worked after 6:00pm Local Time and any hours worked on Saturday or Sunday. We have new training classes starting every month.
As a Licensed Insurance Professional, you'll work within defined guidelines and framework, to provide customer service, sales, and retention activities for one or more of USAA's Property & Casualty personal line products. You will interact with our members across multiple contact channels (i.e. inbound phone calls, email, chat, social media, etc.) to provide adequate coverage and advice to help ensure members’ financial security.
What you'll do:
Maximize Property & Casualty sales potential by expertly handling member inquiries, identifying cross-selling opportunities, and providing exceptional service through various communication channels.
Apply developing knowledge of personal lines' insurance to assist members with foundational to moderately complex quotes, binding new business, rating, policy, billing, payment, underwriting, contract and coverage provisions, and premium changes for insurance products and services. Also, maintain respective trailing documents for all states.
Identify, assess and understand member needs and consistently provide complete and accurate advice and solutions for insurance products and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.
Efficiently operate in a contact center environment and navigate multiple systems/programs while maintaining an engaging member interaction that occurs across multiple channels.
Maintain required Property & Casualty (P&C) licenses and state registrations.
Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
High School Diploma or GED equivalent
Currently ACTIVE Property and Casualty or Personal Lines license in your current state of residence/or state of hire and ability to acquire additional licenses for other states as needed
1 year of customer service experience in insurance, financial services and/or relevant direct customer service and/or sales experience
Ability to prioritize and multi-task, including navigating through multiple business applications
What sets you apart:
US military experience through military service or a military spouse/domestic partner
Prior experience in a fast-paced contact center environment
Training Schedule: Monday - Friday
8hr shift within the hours of 8:00 AM – 6:00 PM Local Time
USAA provides support to our members 7 days a week. After training, you will be assigned either a 4 day or 5 day work schedule which includes weekends. Work schedules are assigned based on business need to ensure adequate coverage for our members.
Work Schedule:
All work schedules for this role are 40 hours per week and will have both weekday and weekend hours. Work Schedule shifts will depend on business need.
Salary: The hiring range for this position is: $47,800 - $50,300
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
