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The Industrial Engineer will be responsible for making process improvements through collection and analysis of manufacturing data to improve safety, product quality, customer delivery, and cost reductions. Provide on-floor process information for training and meeting engineering standards. Support and provide production associates with the tools required to perform the job in a manner to meet all requirements.
Duties and Responsibilities
May include, but are not limited to, the following:
- Leading and directing technical activities are necessary to solve problems encountered from blending through shipping. Ensure the team takes the necessary steps through effective communication and proper documentation to avoid similar problems in the future
- Develop & maintain process guidelines (SOP/SOC) and training programs for the integration of new products and systems
- Reduce process variation (improve process capability) to ensure consistent product quality and adherence to manufacturing standards
- Lead cost reduction initiatives through materials, product, and process improvements; assist the project teams to hold brainstorming sessions and develop action plans for the Profit Improvement Process (PIP), including activities to reduce utilities consumption, cycle times, scrap, downtime, material usage variance, and direct labor
- Act as a technical resource in Continuous Improvement Tools to plant and PIP project leaders: Lean Manufacturing/Toyota Production Systems, Six-Sigma, 5S/6S, Total Productive Maintenance, Kaizen Events, Value Stream Maps, DOEs, FMEAs, Advanced Problem-Solving, SMED, etc., and assist in their implementation in an efficient manner for individual projects
- Participate in the updating of manufacturing standards as a result of performance improvements
- Develop work cell layouts in an effort to optimize material flow and support 5S and visual management initiatives
- Initiate new equipment and technologies to maintain the company’s competitive advantage; including detailed scope definitions with the plant (capabilities, throughput, and equipment controls including function block diagrams, process parameters, and data acquisition requirements), RFQ documents, and execution timeline plans (including facility preparation, installation, H&S, training, production ramp-up, etc.).
Education, Experience and Qualifications
- B.S. degree (or equivalent) in Mechanical Engineering, Manufacturing Engineering, Industrial Technology
- 10+ years of experience of manufacturing work experience
- High volume, continuous manufacturing environment
- Process Engineering / Manufacturing Engineering / CI skills and expertise
- A results-oriented problem solver with an analytical approach
- Excellent verbal & written communication
- A hands-on individual with good people skills
- Six sigma green/black belt and knowledge of DOE preferred
Physical Demands
While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud.
Who We Are:
17A is a new type of management consulting firm. We come from places like McKinsey, Palantir, JP Morgan Philanthropies, and venture-backed Healthcare startups. We share a common goal: improving the quality of government and social services. 17A believes that trust in government is something to be continuously built and earned, through strong service delivery.
We have a dynamic core team, and partner with Consultants, known internally as Project-Based Team Members, to bring the best combination of expertise to what we do. Our team has varied skills from a range of industries and experiences, including management consulting, technology and analytics, and public service. If you've spent the early part of your career in consulting or a fast-paced analytical environment and you're ready to apply those skills to something with direct civic impact, 17A is for you.
The Opportunity:
17A is supporting a large Bay Area county agency on a technology and digital services transformation effort. This is a fully embedded, on-site role — not parachuting in. You'll work inside the agency's digital innovation team, sitting alongside Deputy-level leadership to help the county deliver on its mission to make government more human, more responsive, and more digital. This position is a contract role with the potential to convert to full-time after a few months.
This agency has taken a distinctive approach to transformation: rather than buying expensive new systems and hoping for the best, it's doing the hard, human-centered work of dismantling bureaucracy, redesigning how services are delivered, and building a digital culture from the inside. A core initiative — which brings departments through rapid, structured sprints to identify and address service delivery friction — will be a major focus of this role.
This is a chief-of-staff style position for a sharp, early-career operator ready to take on real ownership. You'll help senior leaders turn strategy into action — managing complex initiatives across departments, facilitating working sessions, and communicating progress clearly to executive and operational audiences.
What You'll Do
- Serve in a chief-of-staff capacity to Deputy-level leaders within the innovation team, helping translate priorities into structured plans and concrete next steps
- Support coordination and execution of digital transformation sprints, including logistics, stakeholder engagement, documentation, and follow-through on recommendations
- Facilitate working sessions with department staff and senior leaders to map current-state processes, identify friction points, and co-design improvements
- Lead and coordinate cross-functional workstreams, tracking progress, surfacing blockers, and keeping stakeholders aligned across a large, multi-department organization
- Prepare executive-level communications including briefings, memos, presentations, and decision documents for senior agency leadership
- Conduct rapid research and analysis to support emerging decisions and evolving priorities
- Help build the internal documentation, playbooks, and operational systems the innovation team needs to scale its impact countywide
- Operate as a collaborative, low-ego team member who is genuinely embedded in the agency's culture and mission
Who You Are
You're 1–2 years into your career and you're looking for a role where you can do meaningful work and see the results directly. You might be a current or former:
- Business Analyst or Associate at a management consulting firm
- Fellow or analyst at a public sector-focused organization (e.g., a government innovation lab, a civic tech organization, or a public agency)
- Analyst in a fast-paced, mission-driven environment where you built strong project management and communication muscles
The Skillset:
You'll thrive in this role if you:
- Are energized by the mission — you genuinely care about improving how government works and the people it serves
- Are comfortable operating with ambiguity and building structure where there isn't any yet
- Have strong project management instincts and can keep multiple workstreams moving simultaneously
- Can communicate clearly and credibly with both frontline staff and senior leaders
- Understand that real transformation requires engineering culture, not just deploying technology
- Are ready to be embedded — not just advisory — and want to see the direct impact of your work
- Are based in or willing to relocate to the Bay Area
Bonus if you have:
- Familiarity with local or county government operations
- Experience with digital services, human-centered design, or service delivery improvement
- Prior exposure to process redesign, organizational change, or operational improvement
- Interest in civic technology and the future of public service delivery
Location:
This position is based out of San Francisco, California and you must reside within the area. If you are interested in remote-only opportunities, please consider joining our Network for future roles.
Compensation:
Due to the nature of our business and the clients that we partner with, compensation for this position (and all of our opportunities) depends on the skillset, tenure, and experience that you possess. This specific position has a range of 90,000- 110,000 annually. Depending on the type of work you do with us, you may be eligible to receive medical benefits and other perks.
Accommodation Statement:
Improving public service delivery requires a team with diverse backgrounds and perspectives. We are an equal opportunity employer committed to diversity and inclusion. We prohibit discrimination and harassment of any kind based race, color, creed, religion, national origin, sex, gender identity, sexual orientation, disability, age, marital status, familial status, pregnancy or pregnancy-related conditions, domestic violence victim status, prior arrest or conviction record, military status, predisposing genetic characteristics, membership or activity in a local human rights commission, or status with regard to public assistance.
We encourage and welcome applicants who identify with groups traditionally underrepresented in government to apply.
Please contact , if you would like to request reasonable accommodation during the application or interview process.
Not interested in this specific opportunity but want to make an impact with the work you do? Join our Network for future consulting opportunities within the public service sector!
Bhagyashree Yewle, Principal Lead Recruiter - YOH SPG
ODI Developer - Hybrid Onsite in Boston MA - USC OR GC ONLY (No Visas)
- Location: Boston, MA
- Hybrid: 3 days on site
- Potential Convert: Yes, USC/GC ONLY no exceptions. WILL NOT SPONSOR
- ETL/ELT
- ODI
- PL/SQL coding
- 7 years’ experience
- Knowledge on how to be an admin side of things (not day to day but is able to do that)
- Scripting – Python & Unix Scripting
Seeking a highly skilled and experienced Sr. ODI Developer to join our Private Banking Systems team. The ideal candidate will possess expertise in a range of technologies, including ODI (Oracle Data Integrator), Oracle Data Warehouse, Linux, Python scripting, and have a deep understanding of the Banking domain is a big plus. As a Data Engineer, you will play a pivotal role in designing, developing, and maintaining data solutions.
Key Responsibilities:
- Build ODI mappings/interfaces, packages, procedures, scenarios, topology configuration, ODI Agent and load plans to integrate data from multiple enterprise systems.
- Expertise in building Pl/SQL queries, procedures, data loading process, ensuring high-performance and scalability to meet the evolving data needs of the various applications.
- Design, develop, and maintain ETL/ELT pipelines using Oracle Data Integrator (ODI).
- Collaborate effectively with cross-functional teams, including other data engineers, DBA group, analysts, and business stakeholders, to understand data requirements and deliver solutions.
- Monitor and troubleshoot RMJ jobs, ODI workflows, sessions, agents, and data pipelines on Linux environments.
- Perform root cause analysis for failures related to ODI workflows, RMJ jobs, network connectivity, API integrations, and file transfers.
- Optimize ETL workflows to improve reliability, performance, and scalability.
- Use scripting and automation tools to support data processing and operational workflows.
- Work in Linux/Unix environments, using command-line tools and shell scripts for job automation and troubleshooting.
- Maintain comprehensive documentation of data processes, configurations, and best practices.
- Participate in walk-throughs which review program specifications, source code, and all technical supporting documentation, including screens/reports. Provide feedback in accordance with team standards and guidelines.
- Participate in implementation of changes, enhancements, and newly developed programs.
- Conduct technical research and provide recommendations, develop proofs of concept or prototypes, contributing to technical design of applications.
- Helping to identify coding patterns and anti-patterns and enforce implementation of the patterns through code reviews.
- Quickly resolving issues encountered by business lines in the production environment, maintaining a helpful, "high touch" approach to working with business users, performing root cause analysis, technology evaluation, and performance tuning.
Desired Qualifications:
- Degree in Computer Science, Engineering or related technical area
- 7+ years of extensive hands-on experience in ODI, Oracle Datawarehouse, Oracle PL/SQL, Linux, Python scripting, and ODI admin module (ODI Agent setup, logs configuration, certificate installation).
- Must have experience in building Pl/SQL queries for Oracle Server (incl. stored procedures, functions…) and must understand basic principles of data modeling
- Excellent collaborative and communication skills, particularly in high-stress situations
- Experience with scripting Python and Linux scripting, CLE, networking fundamentals (API, IP/ports, SFTP/FTP connectivity)
- High proficiency in development practices: unit testing, Continuous Integration (CI/CD), refactoring, clean code
- Experience with Bitbucket/GIT source control management
- Problem solving skills, able to determine upcoming risks & issues and address them accordingly.
- Ability to interpret and troubleshoot applications using logs.
- Pro-active approach and good communication skills.
- Experience with agile methodologies (Scrum, Kanban) and tools (Jira)
- Private Banking domain experience.
- Working experience in a financial service industry
- Financial application knowledge like FIS AddVantage, CRD, CRM Pivotal.
- Experience with Apache Airflow for workflow orchestration.
- Knowledge of dbt (Data Build Tool) for modern data transformations.
- Exposure to cloud data platforms or hybrid data architectures.
Key Competencies:
- Strong analytical and problem-solving skills
- Ability to work with large-scale enterprise data environments
- Excellent collaboration and communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Commitment to continuous learning and technology innovation
Estimated Min Rate: $55.00
Estimated Max Rate: $72.00
What’s In It for You?
We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh’s network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh’s extensive talent community that will provide you with access to Yoh’s vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include:
- Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week)
- Health Savings Account (HSA) (for employees working 20+ hours per week)
- Life & Disability Insurance (for employees working 20+ hours per week)
- MetLife Voluntary Benefits
- Employee Assistance Program (EAP)
- 401K Retirement Savings Plan
- Direct Deposit & weekly epayroll
- Referral Bonus Programs
- Certification and training opportunities
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh’s hiring clients’ preferences. To learn more about Yoh’s privacy practices, please see our Candidate Privacy Notice: working/work at home options are available for this role.
Do you excel at keeping business running smoothly? Can you lead a team with accountability, attention to detail, and a commitment to results? Are you driven to maintain high standards while providing exceptional and exciting guest service?
Union Hall restaurant at Journeyman Distillery is seeking an Assistant FOH Manager who thrives on structure, teamwork, and operational excellence. In this role, you’ll support the FOH team, ensure seamless service, and help uphold the standards that make our restaurant a unique destination. If you’re motivated by hard work, clear expectations, and measurable success, this is the role for you.
At Journeyman Distillery, we believe hard work and dedication deserve to be rewarded. To that end, we provide a comprehensive benefits and incentives package.
Here’s a peek at what you will receive as a Journeyman employee:
- Outstanding Growth Opportunity!
- Paid Time Off
- 401(k) with Employer Match
- Medical, Dental, Vision, Life, and Supplemental Insurance Options
- Free Quarterly Bottle of Spirit (21+)
- Loyalty Incentives (ask about our 5-Year Bottle Reward!)
- Employee Discounts
- Monthly Founder's Day event with Founder/CEO, Bill Welter
- Annual Employee Putting Competition
- Annual Employee Party
All team members must uphold and embody Journeyman’s Core Values which represent the culture, attitude, and immediate priorities ensuring our cohesion and success.
GRIT
- Having a positive attitude that no challenge is too great
- Understanding that goals worth pursuing are never easy; that perseverance, grit, and determination are essential to success
- There is no substitute for grit and putting in the time and effort. Good things will come from those efforts
- 10,000-hour rule. Malcom Gladwell: it takes 10,000 hours of intensive practice to be great
ALWAYS A JOURNEYMAN
- Excellence is a lifelong pursuit and mastery is an illusion
- The joy is in the daily work and pursuit of excellence, not in the final destination
- A focus on continual improvement and doing our best
1st CUSTOMER
- Treating every customer with the mindset that they are the business’s 1st ever customer
- Treating customers with authenticity, kindness, warmth, care, friendliness; engaging, helpful and willing to offer a magical experience
- Clean facilities
- Being available to the customer and timely responses in any capacity
- This mindset extends to our vendors, suppliers, partners, and especially our fellow employees
- Never take the customer or employee for granted
- 362 and 59:59+ We are open to our customers 362 days a year and we set an unwavering standard of serving our customers up till the last closing second 59:59+ and beyond if needed.
AMBASSADOR
- Taking pride and ownership in your work
- Engagement and active participation in your work and company activities
- Being a positive force in the workplace; creating a culture of positivity
- Extending common courtesy to self, employees, vendors, and guests
- Being an evangelist and promoter of the company and brand
PRINCIPAL DUTIES:
Driving Sales
• Cultivating guest relations through regular table visits
• Develop relationships with customer and build regular clientele base
Bar Program
• The Assistant FOH Manager runs the bar program in association with General Manager
• Schedules & manages prep for all areas involving bar
• Works with General Manager to create new cocktails & menus, analyze sales and costs, and constantly improve guest experience
• Proactively plan drinks for special events
• Inspire bar staff to create new cocktails
• Schedule tastings with General Manager
• Create plan for running beverage specials
• Work with Events Operations Manager to procure & prepare all ingredients for Events
Training & Development
• Become “Subject Matter Expert” in areas of training
• Develop tasting calendar with Chef & General Manager
• Conduct New Hire Orientation in association with Training Manager & Human Resources
• Schedule new employees training shifts as well as the first week of shifts in their job
• Perform Employee Reviews annually for each FOH employee
Opening Procedures
• Work with opening Chef to properly prepare the restaurant for service
• Daily walk-through of prepped items
• Create prep lists for each day
• Review daily sales log from previous day and popular item trends and make necessary adjustments prep quantities.
• Discuss pre-shift tasting food items
• Review labor log from day before
• Identify employees that did not clock out; adjust and train on proper procedures
• Follow up on employees that were scheduled and were not clocked in
• Prepare communication for daily shift
• Make adjustments to following days schedules based on needs
• Put a copy of Daily Roster Report at Host stand and a copy on Manager clipboard
• Print Floor Chart Maps and input daily roster
• Proper Cash Handling Procedures
• Confirm Bar Bank daily
• Confirm bar/retail drawers
• Assign drawers to staff for day
• Perform a shift “walk through” in order to assess staffing, maintenance, cleanliness, zoning and any special needs.
Knowledge & Versatility
• Become proficient in all job functions of both front and back of house employees.
• Have and demonstrate a thorough understanding and practice of Journeyman Employee Handbook, employee benefits, and company values.
• Perform varied duties to ensure proper restaurant operation according to standard operating procedure.
Lead By Example
• Interact with, direct, and supervise employees on a daily basis in a fair and dignified manner
• Complete projects as assigned in a timely manner
• Use tact and good judgement when dealing with difficult guests. Respond to their needs with patience and courtesy
• Become proficient in all job functions of both front and back of house employees
• Uphold applicable policies and requirements of employment laws
• Follow all uniform and appearance guidelines as befitting the image of the restaurant for the duration of the shift
• Arrive to work on time and in ready to work condition
• Follow all rules, policies, procedures, and conditions of employment outlined in the Employee Handbook
• Conduct daily business with a high level of positivity and teamwork mentality
SECONDARY DUTIES:
• Share knowledge and information of Journeyman products and company history including the Featherbone Factory building, and E.K. Warren.
• Assist with departmental operations across Journeyman properties as required.
• Stay customer focused and nurture an excellent customer experience.
• Assist other staff on floor as you are available.
• Handle any problems that might arise both courteously and professionally.
• Consistently adhere to grooming and appearance standards set by the company – and ensure that staff adhere to the same standards.
• Understand and can communicate to guests our available food and beverage products, as well as Journeyman accommodations and services.
REQUIREMENTS:
- Must be at least 18 years of age or older.
- Good organizational skills and verbal communication skills.
- Ability to use logical or rational thinking to solve problems.
- Ability to perform job functions with attention to detail, speed, and accuracy.
- Ability to carry out detailed written or verbal instructions independently.
- Ability to perform basic mathematical calculations, including calculations involving fractions, decimals, and percentages.
- Ability to stand for 8+ hours.
- Ability to perform moderate physical work; may be required to lift up to 50 pounds occasionally, up to 30 pounds frequently and up to 25 pounds of food trays carrying over their head constantly and performing such activities as bending, stooping, kneeling, crouching, climbing, reaching, standing, walking, pushing, pulling, lifting, and grasping for up to five hours without sitting.
JOB TITLE: CX Experience Architect
LOCATION: Newark, DE
INDUSTRY: Banking
JOB DESCRIPTION:
We are seeking a CX Experience Architect who is passionate about shaping seamless customer journeys and translating insights into impactful experiences. In this role, you will design and optimize end-to-end connected customer journeys while partnering with cross-functional teams to operationalize omnichannel orchestration and drive continuous improvement.
The ideal candidate blends systems thinking, data analysis, and creative problem-solving to elevate customer interactions across all touchpoints.
RESPONSIBILITIES:
Journey Design & Experience Development
- Design end-to-end connected customer journey frameworks, mapping data, systems, and touchpoints across channels and platforms.
- Analyze customer interactions to identify friction points, gaps, and opportunities for improvement.
- Develop journey maps, service blueprints, and experience flows to visualize the holistic customer experience.
Omnichannel Orchestration
- Partner with platform teams to operationalize omnichannel orchestration using tools such as Adobe Journey Optimizer, Salesforce Marketing Cloud, and similar platforms.
- Define and implement rules for cross-channel triggers, contextual content delivery, and personalized engagement.
- Ensure seamless integration of data and systems to support real-time, adaptive customer experiences.
Measurement & Continuous Improvement
- Collaborate with Data and Analytics teams to establish success metrics such as NPS, CSAT, conversion rates, and journey completion.
- Use analytics, customer feedback, and experimentation (A/B testing, usability studies) to prioritize and drive improvements.
- Stay current on industry best practices and emerging technologies related to customer experience and journey orchestration.
Collaboration & Communication
- Serve as the experience lead within cross-functional pods or squads and participate in backlog grooming, stand-ups, critiques, and reviews.
- Align scope, risks, and sequencing with Product Management, Engineering, and other stakeholders.
- Present experience strategies and design rationale clearly to both technical and non-technical audiences.
- Facilitate design reviews and incorporate stakeholder feedback while maintaining customer clarity and consistency.
- Provide guidance and coaching to cross-functional partners on CX best practices.
REQUIREMENTS:
- 5+ years of experience in Customer Experience (CX), Experience Architecture, or a related field working within cross-functional teams.
- Proven experience designing and optimizing customer journeys across digital channels.
- Proficiency in journey mapping, service blueprinting, and omnichannel orchestration platforms (Adobe, Salesforce, or similar).
- Strong analytical skills with the ability to translate data insights into actionable strategies.
- Excellent written and verbal communication skills with strong presentation abilities.
- Experience planning and interpreting usability tests and A/B testing.
- Ability to support experience decisions using data and research insights.
- Growth mindset and willingness to learn new tools and approaches.
ABOUT THEORIS:
Our goal is to Fuel Your Career! As a Theoris team member, you join a culture based on people-centered values and an environment that fosters both personal and professional growth. We build long-term relationships with our clients and our consultants. With over 30 years of building strong relationships in the industry, we’re uniquely positioned to make the right connections. This knowledge is used to find the right job placement. Our recruiting teams are experts dedicated to the information technology and engineering staffing space and are highly respected by our client base.
QA Engineer
Portland, Oregon | Creative Technology Studio
We don’t build ordinary software.
We create immersive brand experiences, interactive environments, and storytelling platforms used by some of the most dynamic companies in the world. From motion-driven installations to large-scale digital environments, our work blends software, hardware, design, and content into experiences that people don’t just see — they feel.
We are looking for a QA Engineer to help ensure everything we create performs flawlessly in the real world.
This is not a traditional QA role.
You will be the person shaping how quality works across both bespoke project software and productised platforms, working at the intersection of creative technology, interactive development, and real-world deployment.
You’ll join a multidisciplinary team of developers, designers, technologists, and storytellers — and play a critical role in making sure what we build launches smoothly, runs reliably, and delivers the “wow” moment every time.
The Role
As QA Engineer, you will take ownership of testing across our software ecosystem — from interactive front-end applications to internal tools and content management systems.
You’ll work across two distinct types of work:
- Experience-driven projects — bespoke, fast-moving, highly creative builds where every delivery is different
- Product platforms — repeatable, structured software that must meet strict quality and reliability standards
This role requires someone who can operate independently, define processes, and build QA capability as the team continues to grow.
You will be the go-to person for quality, helping us move from reactive testing to a scalable, repeatable, and well-defined QA practice.
What You’ll Be Doing
- Own QA across both project-based and product-based software development
- Test interactive applications, CMS tools, and internal platforms across front-end and back-end environments
- Build and maintain automated testing scripts and frameworks
- Define QA processes that work for both structured products and fast-moving creative projects
- Manage test data and environments to support reliable testing
- Work closely with developers to identify, reproduce, and resolve issues quickly
- Support deployment, versioning, regression, and release workflows
- Produce clear documentation for internal teams and client delivery
- Help establish QA standards as the software team continues to scale
What We’re Looking For
- Experience in QA / software testing across web, native, or interactive applications
- Comfortable working independently as the primary QA specialist
- Experience with automated testing tools or scripting (Python, JavaScript, or similar)
- Understanding of QA methodology, regression testing, and deployment workflows
- Ability to work across both structured products and bespoke project builds
- Strong attention to detail and problem-solving mindset
- Comfortable working in multidisciplinary teams
- Clear communicator, able to work with developers, designers, and technical directors
- Experience working on Windows environments
Nice to Have
- Experience with creative / interactive frameworks (Cinder, TouchDesigner, Vue, etc.)
- Experience testing AV / hardware / installation-based systems
- Familiarity with CI/CD or deployment automation
- Experience working in agencies, creative tech studios, or product teams
Why Join
Work on projects you won’t find anywhere else
Interactive environments, motion-driven installations, projection-mapped spaces, and immersive storytelling platforms.
Small team, big impact
You’ll be shaping how QA works, not just following a process.
Creative + technical culture
Developers, designers, strategists, and technologists working side-by-side.
Global work
Projects delivered around the world, across industries and technologies.
Room to build something
This role will help define how quality scales as the software team grows.
The Role
As a Civil Designer, you’ll be the engine behind our site plan sets. You won’t just be "drawing"; you’ll be building intelligent Civil 3D models, solving grading puzzles, and navigating the complexities of utility and drainage design. You’ll work hand-in-hand with Project Managers and Engineers to transform concepts into permit-ready construction documents.
Key Responsibilities
- Design & Drafting: Prepare comprehensive civil site plan sets, including site layout, grading, drainage, paving, utilities, and erosion control.
- Modeling Mastery: Build and maintain Civil 3D models using surfaces, feature lines, corridors, and pipe networks; perform earthwork quantities and basic takeoffs.
- Hydraulic Support: Assist with drainage design (inlet checks, pipe sizing, and detention layouts) and assemble calculations for submittals.
- Project Integration: Interpret surveys, plats, and geotechnical reports to create accurate base maps and incorporate multi-disciplinary redlines.
- Regulatory Navigation: Ensure all designs meet QA/QC standards, ADA accessibility, fire codes, and specific jurisdictional requirements.
- Permitting & Construction: Prepare submittal packages, respond to jurisdictional comments, and provide RFI or as-built support during the construction phase.
Qualifications
- Experience: ~5 years of dedicated civil/site design experience, specifically within the commercial or education sectors (retail, banks, schools).
- Software Expertise: High proficiency in AutoCAD Civil 3D (Surfaces, Grading Tools, Pipe Networks, and Xrefs).
- Technical Knowledge: Strong understanding of site drainage, utility layout, and the typical organization of a 60/90/100% plan set.
- Compliance: Ability to read and apply municipal standards, ADA requirements, and local site codes.
- Education: A.S. or B.S. in Civil Engineering, Drafting/Design Technology, or equivalent professional experience.
Preferred Skills
- Experience with hydrology/hydraulics software (Civil 3D SSA, StormCAD, etc.).
- Familiarity with SWPPP/NPDES exhibits and submittal workflows.
- Proficiency in Bluebeam Revu and Microsoft 365.
POSITION: Director of Box Office
LOCATION: New Orleans, LA
HOURS: Full-time including evenings, weekends, & holidays per show schedule
COMPENSATION: Negotiable, commensurate with experience
ABOUT THE POSITION
The Saenger Theatre, an ATG Entertainment venue, located in New Orleans is seeking a dynamic and experienced Director of Box Office to join our leadership team. Reporting to the General Manager, this individual will oversee all aspects of box office operations and strategy, ensuring efficient processes, accurate event builds, and top-tier customer service. The Director of Box Office plays a critical role in executing ticketing builds, driving sales, and collaborating with both internal teams and external partners to ensure a seamless experience for patrons and promoters alike.
KEY RESPONSIBILITIES
- Lead day-to-day box office and ticketing operations with a focus on accuracy, efficiency, and exceptional customer service.
- Manage and mentor one full-time Box Office Manager and a team of part-time ticket sellers to foster a high-performance, guest-focused culture.
- Issue Event Audits and Ticketing Settlement Reports for all music, comedy, entertainment (MCE) events and serve as the primary ticketing liaison between the venue and Broadway Across America (BAA).
- Execute timely and accurate event builds, including seating manifests, scaling maps, audits, holds/kills, discounts, presales, and dynamic pricing.
- Adapt quickly to last-minute event changes and ticketing build adjustments, ensuring accuracy and timely updates in collaboration with internal teams, promoters, and ATG Central Ticketing.
- Oversee ticket inventory management, including general availability, premium seating, and house/promoter/artist holds.
- Ensure all customer-facing ticketing information is accurate and up to date across digital and physical platforms.
- Serve as the primary liaison with ATG’s Central Ticketing Team to coordinate builds, sales strategies, and technical needs.
- Collaborate with the General Manager and the Marketing department to develop and monitor ticket sales goals, revenue targets, and KPIs.
- Analyze sales trends and reporting to identify sales opportunities and operational improvements; share insights with leadership.
- Resolve customer service issues involving patrons, promoters, or artists with professionalism and care.
- Support Front of House teams with ticketing-related guidance to ensure a seamless guest experience.
- Collaborate across departments including General Management, Production, Facilities, and Food & Beverage to support event success.
- Cultivate and maintain strong relationships with promoters, clients, and community partners.
EXPERIENCE and SKILLS
- Minimum of 8 years of experience in the live entertainment or ticketing industry, including supervising box office staff and managing ticketing operations.
- Proven ability to lead and motivate teams while delivering high-quality service in a fast-paced, deadline-driven environment, including nights, weekends, and holidays.
- Brings confidence and clarity to decision-making, issue resolution, and representing the box office across departments, clients, promoter teams, and customers.
- Understands the value of promoter and agent relationships and supports ticketing strategies that contribute to event success and client satisfaction.
- Working knowledge of venue booking procedures and event life cycles from on-sale to show settlement.
- Proficient with ticketing systems and platforms., especially AudienceView.
- Analytical mindset with the ability to interpret ticket sales data, identify trends, and recommend data-informed strategies.
- Detail-oriented, with excellent organizational and time management skills.
- Experience with dynamic pricing models and revenue optimization tools.
- Familiarity with ADA seating regulations and best practices for inclusive ticketing.
- Professionalism, integrity, and a proactive, solution-oriented approach to challenges.
- Proficiency in Microsoft Office (Word, Outlook, Excel).
COMPETENCIES
- Leadership & Team Management
- Strategic Thinking
- Attention to Detail
- Communication & Collaboration
- Time Management
- Flexibility & Adaptability
- Data-Driven Decision Making
BENEFITS
- Medical, Dental and Vision Insurance
- 401k Match
- Paid Vacation & Holidays
ATG Entertainment: Passion Behind Performance
ATG Entertainment is a world leader in live entertainment. Our portfolio of venues includes historic theatres, studio theatres, cinemas, conference spaces, and modern live music arenas. ATG Entertainment own, operate or program 64 of the world’s most iconic venues across the UK, the US and Germany entertaining over 18 million audience members each year.
Through our in-house Production companies and working closely with top producers and promoters ATG presents over 15,000 live performances annually, including Cabaret at the Kit Kat Club, Stranger Things: The First Shadow, Moulin Rouge, The Lion King, Harry Potter and the Cursed Child and Starlight Express as well as popular music and comedy shows.
ATG also owns a leading ticketing platform processing more than 18 million tickets each year for musicals, plays, concerts, comedy shows and a variety of other live events. attracts more than 40 million unique visitors annually. Headquartered in London and Woking, the company also has offices in New York and Cologne.
ATG Entertainment IDEA Mission Statement
At ATG Entertainment, our commitment to inclusion, diversity, equity and access (IDEA) is reflected in our IDEA mission statement: A stage for everyone.
Our stages are a platform for compelling stories – stories that are for all, by all, and of all. We shine our spotlight on our differences and believe that understanding and celebrating these differences makes us better global citizens. We are committed to strengthening the sense of belonging by ensuring diversity and equity in everything we do. We strive to make our venues beacons of these ideals in our communities. Onstage and off, we hold ourselves accountable for nurturing an inclusive culture, one in which everyone can bring their authentic selves, and everyone feels they belong.
At ATG Entertainment, we provide a stage for everyone.
Location: Cincinnati, OH - fully oniste
Duration: 6 month contract with possible extensions
Hourly pay: $55 W2 only
Looking for local candidates able to commute to Cincinnati, OH, 5 days a week.
OUT OF STATE CANDIDATES WILL NOT BE CONSIDERED.
***Due to client requirements, no C2C** Only W2 candidates are eligible to apply***
Job Description
This Analyst role works with the Supply Chain workstream to understand key performance metrics, identify and quantify root causes of inventory insufficiency, and provide data-driven insights to support recovery execution and cross-functional decision-making.
Key Responsibilities
- Own measurement for Supply Chain root causes (charter metrics); analyze forecast bias/error vs sales, store orders vs replenishment plan, on-hand adherence to minimum stock, and inventory sufficiency to plan
- Collaborate on Supply Chain dashboards and recurring reports to deliver daily/weekly sufficiency reports by DC, planned vs actual inventory variance, and consumption/forecast consumption accuracy reporting
- Identify and quantify insufficiency drivers; analyze recurring failures across warehouses, vendors, and commodities; isolate systemic vs event-based causes (capacity constraints, vendor cuts/late deliveries, short buys/late PO release, promo lift/baseline misalignment, item setup/parameters)
- Support recovery execution forums; provide inputs for "insufficient POV & commodities" reviews, quantify OvS impacts by division, and track recovery actions (including coordination needs such as "hot loads")
- Prepare vendor/merch escalation analytics; develop evidence packages to trigger escalation mechanisms for vendor-related issues (service failures, MAP/allocation constraints, substitution/deactivation impacts)
- Support ORAD, OTIF transition; ensure new OTIF reporting logic is clean and can be ingested into the Executive Scorecard
- Support assortment/DC slotting analytics; analyze impacts of minimum store count thresholds on DC efficiency and shelf holding power
- Monitor data quality and parameter governance; identify item setup/system parameter issues and recommend controls to reduce manual overrides and improve new item forecast calibration
Qualifications:
- Advanced Excel and Power BI skills; strong SQL proficiency; R or Python preferred
- Experience analyzing forecasting, inventory planning, replenishment, and warehouse performance metrics
- Ability to translate complex supply chain drivers into clear, actionable recommendations
- Strong data quality mindset and experience establishing measurement logic and governance controls
- Demonstrated ability to work independently and with cross-functional teams
- High level of interpersonal skills to work effectively with Supply Chain, Merchandising, and Retail Operations stakeholders
About Matlen Silver
Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.
Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: // 9
At The Matlen Silver Group, Inc., W2 employees are eligible for the following benefits:
- Health, vision, and dental insurance (single and family coverage)
- 401(k) plan (employee contributions only)
Job Summary
The OSP Inspector – FTTH is responsible for overseeing and ensuring the quality and compliance of construction activities associated with Fiber to the Home (FTTH) projects. This role involves monitoring the deployment of fiber optic infrastructure, including aerial and underground installations, drop cable placement, and customer premise connections. The OSP Inspector works closely with contractors, engineers, and project managers to ensure that all work adheres to project specifications, safety standards, and industry best practices.
Key Responsibilities
Construction Oversight:
- Inspect FTTH construction activities, including mainline and distribution fiber, service drops, and termination points.
- Verify installation of fiber optic cables, splice enclosures, cabinets, handholes, and pedestals per project specifications.
- Oversee directional boring, trenching, and pole attachment processes to ensure compliance with plans and local regulations.
Quality Assurance:
- Conduct field inspections to confirm the integrity of fiber installations, proper labeling, and clean splice connections.
- Monitor adherence to safety protocols, including traffic control and worksite protection during construction.
Coordination and Communication:
- Serve as the liaison between contractors, internal teams, and customers to address issues and maintain project timelines.
- Communicate progress and escalate challenges to the OSP Manager or Project Manager.
Regulatory Compliance:
- Verify that all work complies with permitting requirements, right-of-way guidelines, and local utility regulations.
- Ensure contractor adherence to standards such as National Electrical Safety Code (NESC) and local ordinances.
Reporting and Documentation:
- Prepare and submit detailed inspection reports, including as-built updates and photographic documentation.
- Track material usage, contractor performance, and any deviations from project plans.
Qualifications
Education:
- High school diploma or equivalent required.
- Associate’s or Bachelor’s degree in Telecommunications, Construction Management, or a related field is preferred.
Experience:
- 3+ years of experience in FTTH or OSP construction and inspection.
- Proven knowledge of fiber optic installation techniques, splicing, and testing processes.
Skills:
- Ability to read and interpret engineering drawings, splicing diagrams, and project maps.
- Familiarity with fiber optic testing tools, including OTDR and power meters.
- Strong understanding of FTTH-specific construction practices and industry standards.
- Proficient in GIS software and OSP management tools is a plus.
- Exceptional attention to detail, problem-solving skills, and communication abilities.
Physical Requirements
- Ability to work outdoors in various weather conditions and terrain.
- Ability to lift and carry up to 50 lbs.
- Willingness to travel extensively within the project area as needed
Certifications
- FTTH Council certification or equivalent is preferred.
- OSHA 10/30 Certification is an advantage.
- Valid driver’s license with a clean driving record.
BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
BlueSky Resource Solutions is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
