Tioga Downs Casino Jobs in Usa

• Is responsible for developing relationships and keeping ties and communication with targeted guests through personal contact (i.e., phone, mail, e-mail, in person, etc.).
• Uses discretionary authority to arrange accommodations and amenities (i.e., shows, hotel, restaurant and transportation).
• Manages, handles and resolves player problems.
• Is responsible for maintaining goodwill with all guests.
• Ensures guests are aware of events, promotions and entertainment and responds guests accordingly.
• Provides complimentary according to established guidelines and sound business practices.
• Complies with state and local regulatory requirements.
• Builds relationships with target players using contact strategy through a variety of on property, inbound and outbound channels (i.e., phone, mail, e-mail, etc.)
• Leverages property amenities/programs to targeted players.
• Utilizes the casino computer systems for the purpose of tracking complimentary items to qualified guests based on comping guidelines.
• Collaborates with work-group and all support departments to ensure player satisfaction.
• Communicates all relevant information to co-workers and management to maintain consistency and avoid potential problems.
• Works with team members to achieve common goals.
• Maintains high standards of courtesy, professionalism and discretion in all communications to, about, or with customers including their arrangements and finances.
• Maintains confidentially of all players accounts.
• Maintains security and confidentiality of files record and lists.
• Incumbent is not permitted to accept gratuities.
  
  

• Specific experience with the below highly preferred:
  • Sales Excellence: Leveraging sales techniques to maximize performance.
  • Passion for Service: Internally motivated to graciously serve, delight and build player loyalty.
  • Drive: Harnessing energy and passion to excel.
  • Customer / Commercial / Market Awareness: Anticipating and listening to customer needs / looking outside our world.
  • Influence: Engaging others to succeed.
  • Professional Excellence: Applied functional / business knowledge; professionalism, composure, effectiveness.
• One to three years experience casino/hotel, customer service, host, or telemarketing experience required.
• College degree or equivalent experience preferred but not required.
• Ability to think independently in making decisions to maximize customer service experience and program profitability.
• Ability to effectively manage time and perform multiple tasks simultaneously.
• Must have a systematic and process oriented mindset to ensure seamless end-to-end customer experiences.
• Excellent interpersonal skills required.
• Must have excellent oral and written communication skills.
• Must be able to listen and respond to visual and aural cues.
• Must be able to obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.
• Must be at least 21 years of age.
  
  

Come join Team Atlantis! The Casino Shift Manager is the Acting General Manager on Duty and is responsible for performing numerous daily tasks and routines that ensure quality service is provided to all guests. During each shift, the Casino Shift Manager will visit each operational area and converse with guests and Team Members to promote and facilitate the highest guest service attainable by identifying and correcting daily operational deficiencies.

• Constantly review staffing needs and recommend increase/decrease in staffing levels to coincide with business demands.

• Identify signage problems and notifying proper departments to correct.

• Assist in resolving Team Member issues, responsible for motivating Team Members to ensure they are providing quality service.

• Assist Managers and Supervisors to ensure that the operation is being managed in accordance with company standards.

• Maintain an active presence on the casino floor at all times.

• Works hand in hand with security to ensure the safety of guests and Team Members.

• Actively promotes Atlantis tournaments, promotions and events.

• Resolves guest complaints and assists with guest incidents.

• Provides regular communication with all levels of management with recommendations on improving effectiveness of operations.

• Performs other incidental and related duties as required and assigned.

While performing the duties of this job, the employee is required to stand; walk; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus.

• State of Nevada Gaming License Required.

• Nevada Alcohol Awareness Card Required.

• Strong interpersonal and communication skills.

• Excellent analytical, organizational, and administrative skills.

• Working knowledge of resort and hospitality operations including casino games, hotel and restaurants.

• Proficient computer skills.

• Minimum 3 years management experience in a Table Games and Casino operations.

• Able to remain calm under work pressure.

• Must adhere to all grooming standards, no "visible" tattoos/piercings or unnatural hair colors.

• Circulate throughout assigned work station on a continuous basis, greeting guests in a friendly manner, taking beverage orders, and delivering beverages.
• Carry and balance full tray of beverages.
• Receive and understand beverage orders; relay drink orders to bartenders.
• Compute charges for orders and accept payment for same; maintain an accurate bank at all times.
• Provide complimentary beverages in accordance with company policy.
  
  

• Must be at least 21 years of age.
• Six (6) months of related experience preferred.
• Must have excellent customer service skills.
• Must be able to walk for duration of shift.
• Must be able to carry and balance trays weighing up to 10 pounds.
• Must be able to obtain/maintain any necessary licenses and/or certifications.
  
  

The opportunity

Delaware North Gaming is hiring full-time and part-time Food Runners to join our team at Southland Casino in West Memphis, Arkansas. As a Food Runner, you will be responsible for expediting food from the kitchen to our guests as quickly as possible while responding to changing needs in the restaurant.

With training opportunities and mentorship, this is your chance to grow your skills at a leading hospitality company. Apply today to get started.

Please note this is a tipped position; the hourly minimum pay listed doesn’t include any potential tipped earnings.

Pay

$15.00 - $16.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Attend pre-shift briefing, taking note of important service information
• Collaborate with Chef, kitchen team members, and servers to ensure timely preparation and delivery of food; assist with the assembly of dishes
• Complete any required table-side service, which may include taking and delivering orders and explaining the menu to guests
• Maintain a comprehensive knowledge of all menu items, ingredients, and preparations; be able to identify menu items and ingredients by appearance
• Maintain kitchen and dining room cleanliness and organization

More about you

• At least 1 year of experience or training as a Runner or Busser with a similar style of dining, capacity, and volume preferred
• Ability to work flexible hours, including nights, weekends, and holidays, as needed
• No high school diploma or GED required

Physical requirements

• Constant standing, walking, bending, reaching, and repetitive motions; may include walking up and down stairs
• Ability to lift to 35 pounds for set-up, service, and clean-up
• Ability to maneuver between tables and around corners
• Visual acuity and hearing sufficient to take orders and prepare checks

Shift details

Evenings
Every weekend

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals.

Together, we're shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.

Machias, Maine: We invite a skilled Family Medicine physician to join the staff of a growing FQHC/community health center offering services in primary care, dentistry, mental health, podiatry and more.

Based in Eastport, this established system also operates a popular practice in Machias, one hour west.

This is an equal opportunity employer.Join a senior physician and 3 experienced APPs providing outpatient care to patients of all ages.

Practice in a comfortable, modern setting and enjoy a convenient weekday schedule with your choice of 4 longer days or 5 shorter days (40 hours).

You can expect to see an average of 15-20 patients/day, with shared (phone only) call.Become part of a medical practice that credits its success to committed staff and dedicated patients.

Their mission is to offer quality, patient-focused healthcare to thousands of area residents, including many uninsured and underinsured.

They are an important part of the healthcare safety-net, and a provider of choice for long-time residents of the region.You will earn a very competitive salary based on experience, plus a generous sign-on bonus and more bonus income for exceeding goals.

Benefits include relocation assistance, health insurance, life and disability insurance, plenty of paid time off for vacations, paid holidays, additional paid leave plus a budget for your CME, and more.

Student loan repayment is also available.Maine is the State for Best Quality of Life, and the Safest State in the US.

Come to Washington County in eastern Maine and enjoy rural life in a coastal setting known for its hearty, friendly people, breathtaking vistas, fascinating wildlife, and numerous recreational options in every season.

Machias is on Maines scenic coast 90 minutes east of Bangor (Maines third largest city), and an hour from Maines eastern border with Canada.

This family-oriented town presents a real opportunity for those interested in the traditional Maine way of life.

Down East Maine is one of the most affordable areas on the entire east coast.

With excellent schools, Machias is wonderful for families or empty nesters.

Machias has a branch of the University of Maine, offering degree programs plus theater, dance, and more.

Quiet harbors are dotted with working boats and pleasure craft.

Local beaches feature powdery sand and one beach is composed entirely of smooth, colorful stones that clatter musically in the surf.

Browse antique shops and art galleries, and sample local restaurants serving the freshest seafood, pizza and more.

The Blueberry Capital of the World, Machias hosts an annual festival each summer featuring delicious foods, art, crafts, and family entertainment.

Machias is one of the safest small towns in New England.

You could live in an ocean-view home or lakefront property, a historic farm with abundant acreage, or your pick of in-town homes.Bangor is home to an international airport, shopping malls and theaters, museums, a casino/hotel, riverfront music and art festivals and more.

Machias is 65 miles from Acadia National Park (with 50,000 acres of land, Golf Digest level golf courses, and a hundred miles of trails for hiking and biking) and 200 miles from Portland.Contact us today to learn more about life in eastern Maine!Position Highlights:Secure employment with established community health centerWelcoming, supportive and collegial atmosphereModern, comfortable facilitiesInteresting all-ages outpatient-only practiceConvenient schedule no nights, no weekends, no holidaysChoice of 4 longer days or 5 shorter days/week (40 hours)Patient volume averages 15-20/dayVery competitive salary plus generous sign-on bonusAdditional bonus income based on exceeding targetsPaid relocation assistanceHealth insurance, life and disability insurancePlenty of paid time off for vacations plus paid holidaysMore paid leave plus a budget for your CMEEducation debt assistance available

Location: Mark Twain Casino | LaGrange, Missouri

Our ideal candidate will be responsible for overseeing the daily operations of the Slot Department.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Must have a strong technical understanding and background in slot set up, maintenance, and repair.
2. Manage, direct and supervise all personnel assigned to Slot department.
3. Supervises all procedures and controls for the Slot department.
4. Implement Slot Policy and Procedure.
5. Establishes Slot Department Policy and Procedure.
6. Reviews and determines Slot percentage payout.
7. Reviews Slot statistical reports for accuracy and feasibility.
8. Handles customer complaints.
9. Periodically provide operational overview as requested by the General Manager. The scope of the overview provides no additional authority outside of their job description and must comply with reporting relationships, signatory ability, access to sensitive areas and other requirements outlined in the Internal Controls.
10. Ensure compliance with federal and State currency reporting regulations.
11. Ensure compliance with Missouri Internal Controls and Gaming Regulations.
12. Maintain uniform and follow department grooming and appearance standards.
13. Meet attendance guidelines of the job and adhere to regulatory, department and company policies.
14. Safeguard company assets.
15. Analyzes slot performance and prepares recommendations for product optimization.
16. Maintains a working knowledge of casino operation systems and a working knowledge of peripheral systems required to prepare proper analysis.
17. Works directly with gaming product vendors to stay informed on product advancement and negotiates purchases, leases and any other vendor related issue.

SUPERVISORY RESPONSIBILITIES

QUALIFICATIONS

A minimum of 5 years job experience in an executive gaming management positions. Knowledge of all casino games, including rules and procedures, game protection, game mix, and theoretical expectations. Must also have a strong background/understanding in Slot Tech maintenance and repair.

Other considerations include:

A minimum of 5 years of experience analyzing financial statements as it relates to P&L and accounting for key management decisions.

A minimum of 5 years of experience in strategic planning direction utilizing competitive analysis, budgeting, policy operating decisions and capital purchases.

Missouri Gaming experience a plus.

EDUCATION

High school diploma or equivalent required. College degree preferred but appropriate casino experience will qualify.

CERTIFICATES, LICENSES, REGISTRATIONS

Must be able to obtain a Level I Missouri Gaming License.

LANGUAGE SKILLS

Must be able to effectively communicate in English.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

COMPUTER SKILLS

Must have Microsoft Office experience and basic computer skills.

WORK ENVIRONMENT

Indoors, noisy, secondhand smoke, and bright lights.

WORK LOCATION

Must be willing to work on site at Mark Twain Casino in La Grange, Missouri. This position is not eligible for remote work.

EMPLOYEE BENEFITS INCLUDE:

• Paid Time Off (PTO) earned each pay period for Full-Time Team Members.
• Paid Holidays for Full-Time Team Members
• Medical, Dental, Vision, and Virtual Doctor Visits for Full-Time Team Members
• 401(k) with Company Match
• Free Life Insurance for Full-Time Team Members
• Optional Coverage you can buy: Short and Long Term Disability, Additional Life Insurance, Additional Accidental Life Insurance, Critical Illness Insurance, Additional Accident Insurance, Hospital Indemnity, Legal and Identitiy Protection Insurance, and Pet Insurance.
• Free Employee Assistance Plan, including free legal guidance, counseling sessions, and more.
• Free Food, Employee Discounts, Team Celebrations, Awards, and more...

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

The opportunity

Delaware North Gaming is hiring a part-time Carpenter to join our team at Southland Casino in West Memphis, Arkansas. As a Carpenter, you will be responsible for performing various carpentry tasks. If your talents range from skilfully carrying out routine maintenance tasks, including painting interior and exterior areas, and assisting the groundskeeping team with the upkeep of property, this could be the next step for you.

Pay $17.00 - $23.00 / hour

Information on our comprehensive benefits package can be found at .

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Perform various carpentry tasks including frame carpentry, concrete work, drywall, trim carpentry, tiles, and carpet 
• Install fixtures, hang doors, and build structures according to specifications 
• Operate a motor vehicle when necessary

More about you

• Minimum of 5 years of carpentry experience or equivalent trade school training is required  
• Refined verbal and written communication skills  
• Able to multitask and prioritize assignments  
• Open scheduling availability including evenings, weekends, and holidays  
• Hold and maintain drivers license, pass motor vehicle record check and drug test
• Must be able to be license by the State Gaming Commission
• Must be able to operate a motor vehicle when necessary

Physical requirements

• Ability to stand for long periods of time and walk moderate distances  
• Ability to lift, pull, and push a moderate weight  
• Physical stamina and strength to perform manual labor  

Shift details

Days
Holidays
Evenings as needed
8hr shift
OT as needed
Weekends
Events

Who we are

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.