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Join us as a Senior, AI Workplace Transformation Consultant
You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.
You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.
Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred
Key Responsibilities:
Change Management Strategy
- Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
- Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
- Ensure all change activities align with client business goals and deliver measurable outcomes.
Stakeholder Engagement
- Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
- Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
- Build strong, trusted relationships with client sponsors, technical leads, and end users.
- Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.
Adoption Metrics, Reporting & Value Realisation
- Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
- Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
- Communicate adoption progress and value realisation to key stakeholders and sponsors.
Microsoft 365, Copilot, Copilot Studio & AI Agents
- Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
- Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
- Deliver Copilot projects and custom conversational AI agents to meet client needs.
- Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
- Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
- Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.
Product & AI Knowledge
- Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
- Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
- Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
- Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.
Client Relationship Management & Pre-Sales
- Build and maintain long-term client relationships.
- Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
- Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
- Contribute to proposals and presentations, bringing both change management and technical expertise.
Qualifications
Education:
- Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.
Experience:
- 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
- Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.
Certifications:
- Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
- Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.
Skills
- Advanced knowledge of change management tools and methodologies.
- Strong analytical, problem-solving, and decision-making skills.
- Ability to communicate complex technical ideas clearly to non-technical audiences.
- Excellent stakeholder engagement and client relationship management skills.
- Confident in facilitating workshops and training sessions.
- Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.
Core Competencies
- Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
- Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
- People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
- Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
- Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.
Why Join Changing Social?
We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.
Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.
Benefits:
- Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
- Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
- Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
- Festive Period: Business closure for a week during the festive period in December.
- Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
- Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
- Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.
Additional Benefits:
Health and Wellbeing:
- US Health, Vision and Dental Plan
- My Mind Pal Wellbeing App
Financial Security:
- Bravo Perks: Points schemes and vouchers.
- Bravo Hub: Access to discount codes.
- Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.
Personal Development:
- Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.
More about Changing Social
Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.
ATI has been named "Best Places to Work in SC" from 2
This is a full-time opportunity with benefits
ATI provides Medical, Dental and Vision Plan options
Flexible Spending Accounts, including health and dependent care accounts
403B Retirement Savings plan with a very competitive company contribution
Personal time-off (pre-loaded & accrued) plus 12 paid holiday-days
Life Insurance paid by ATI
Paid Parental Leave
Short-Term & Long-Term Disability Coverage paid by ATI
Employee Assistance Program
Tuition Reimbursement Program
Flexible work schedules
ATI's standard business hours are Monday-Friday, between 8 AM - 5 PM.
ATI builds and manages collaborations that conducts research and development of new technologies to solve our nation’s most pressing challenges. Our collaborations are custom-built teams of organizations from industry and academia that develop novel technologies for the federal government. Traditionally, these processes are complicated and burdensome. That’s where ATI comes in. We simplify and streamline processes to make it all work. When you work at ATI, you become a part of something larger than yourself. Our collective work – no matter what department or division you work in – ultimately enables the warfighter, saves lives, and diversifies the industrial base. At our core, ATI is a service organization. We are in service to others; it’s what we do, and it’s who we are.
Position Description:
Serves as the Technical Director (TD) for the Naval Shipbuilding and Advanced Manufacturing Center of Excellence (NSAM CoE), a program within the Naval Technologies Division. The TD will provide key management and programmatic support to accomplish the core mission of identifying, developing, and transitioning advanced shipbuilding and manufacturing technology to U.S. shipbuilders and other relevant defense industry. The TD provides technical assessments and recommendations on specific shipbuilding and other naval related technologies as required by the Government. The TD is a key part of the program efforts to develop and maintain working relationships and technical interchanges with shipyards and/or other relevant industries, with a focus on facilitating technology transfer to the nation’s shipyards and other defense industries. The TD is intimately involved in the program's efforts to reduce the cost and time to build and repair the key naval platforms that are identified in the government sponsor's Program-directed Investment Strategy.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
**This position offers a hybrid schedule (in-office & remote/work from home) or an onsite schedule and flexible hours. Candidates will need to reside near Charleston, SC to ensure work site flexibility.**
Essential Functions:
With only occasional guidance needed from the Executive Director or Division Lead, responsible for the NSAM CoE’s project development activities. Provides technical, programmatic, and financial oversight and guidance to the various project teams in executing a diverse R&D portfolio.
- Assures that project management and technical oversight activities are performing satisfactorily.
- Provides technical assessments and recommendations on specific shipbuilding and other naval related technologies.
- Researches and assesses technical/technology advancements in related ManTech focus areas. Includes identifying novel solutions/industry members in support of the Navy’s investment strategy
- Attends and participates in meetings dealing with the operations and management of the NSAM CoE, outreach conferences and symposia, strategic planning activities and any other meetings as needed.
- Assists NSAM CoE technical staff in developing/preparing the project Statement of Work, establishing project deliverables, completion criteria and Go/No-Go metrics, as as other sponsor-directed deliverables.
- Participates in selected project kickoff meetings, quarterly reviews, and periodic project update teleconferences.
- Assists NSAM COE Executive Director and Deputy Director in personnel and resource allocations.
- Interacts daily with the Division and NSAM CoE staff, contracts personnel and financial personnel.
- Travels and participates in ManTech Conferences/Workshops as directed by the NSAM CoE government sponsor. The events vary, but typically includes the Defense Manufacturing Conference (DMC), ShipTech, NSRP All Panel Meeting and other approved conferences/workshops. The government sponsor may also direct participation/ attendance at other National and International Technology Trade Shows.
Additional Responsibilities:
- Review technical deliverables and external project presentations as needed.
- Travel and participate in meetings in support of Project Development and Management efforts. Typically, these meetings include future FY planning meetings at specific shipyards and industrial facilities; project kickoff and coordination meetings, final project reviews.
- Performs other duties as assigned.
Qualifications:
- A technical BS degree in Engineering, Science or a related field from an accredited university plus five years relevant experience.
- Minimum of 10 years of experience in managing technology development programs required. An advanced degree highly preferred. Additional years of relevant experience in program development and management highly preferred.
- A thorough understanding of advanced manufacturing technologies with the ability to recognize areas of manufacturing needs and evaluate potential solutions related to the Naval Research Enterprise required. Experience with digital manufacturing associated with digital twin/thread processes highly preferred.
- Experience in identifying technology needs and understanding of technology transition/implementation processes required. Experience working with Navy and/or Marine Corps commands/program offices preferred.
- Strong computer skills including Excel skills, MS Office Suite - Word, PowerPoint, Outlook and Project desired. MS Access experience a plus.
- Some technology focus areas include: (experience)
- Design for Producibility/Design for Manufacturability
- Model-based tools/processes, and approaches to optimize producibility in a digital manufacturing ecosystem
- Intelligent manufacturing planning and factory execution
- Elimination of inefficiencies in design optimization, material usage, labor utilization, work flow, by utilization of automation and robotics
- Modeling and Simulation technologies
- Inspection technologies, such as digital radiography, ultrasonic inspections, etc.
- Must be either a U.S. Citizen by birth or naturalization.
- Must be able to obtain/maintain DoD SECRET clearance and successfully pass a background check to access sensitive information and automated systems.
- Must successfully pass a background to access sensitive information and automated systems.
- This position is subject to a background check that includes a review of credit and criminal records. In reviewing an applicant’s criminal history, the company will consider prior criminal convictions that have a relationship to the job duties and responsibilities of the position. The company considers the nature of the crime, the time that has elapsed since the crime and the job duties for the position at issue in making an individualized determination. Individuals may be excluded when the company determines, based on the above factors, that hiring, transferring or promoting the applicant would pose an unreasonable risk to the business, its employees or its customers and vendors.
- If you are a qualified candidate, we encourage you to apply even if you have a prior criminal conviction(s). Convictions will not automatically disqualify the candidate, However, conviction(s) will be considered and balanced against the age of the candidate at the time of the offense, time elapsed since the offense, type of offense, potential impacts of such on the work environment, sensitivity of the position(s) available/sought, and similar independent factors relevant to the employment requirements at ATI.
Physical Efforts
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Regular physical activity to include walking, bending, stooping, reaching, standing and prolonged sitting.
Ability to use phone and computer systems, copier, fax, and other office equipment.
Must be able to occasionally move/lift up to 25 pounds with or without reasonable accommodation.
Work Environment
This position is located in an air-conditioned, environmentally controlled atmosphere.
Noise level in the work environment is usually moderate.
ATI is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, Individuals with Disabilities and all other protected classes.
Apply at ATI.ORG; we only accept applications submitted through our applicant tracking system.
If you require accommodations to complete this application, please contact Human Resources at
Anticipated salary is in range commensurate with education and experience:
$110,000 - $120,000
Who We Are
We are an international group of consultants united in the goal of helping our customers revolutionize their approach to business challenges with the use of digital technologies. Combining automation and software development with “traditional” engineering, the companies we work with are able to obtain visibility into their own operations and control.
Who We’re Looking For
Though over 1,700 strong (and growing!), Radix operates like anything but a large company. When you join our company, you will help us as a Senior Planning Analyst:
The Senior Planner is responsible for establishing and maintaining disciplined project planning and controls for complex projects and programs, ensuring predictable execution through integrated schedules, baselines, and structured change control.
Sitting within the BU delivery organization, this role partners closely with Project/Program Managers and delivery leads to create high-quality plans, manage dependencies, track performance, and provide clear visibility into schedule risks and required decisions. The Senior Planner strengthens execution discipline by improving planning maturity, enabling reliable forecasting, and supporting governance cadences.
A critical part of this role is enabling disciplined resource planning and allocation, ensuring staffing assumptions, capacity constraints, and sequencing are visible early and managed through structured planning cadences.
The Senior Planner does not own client relationships, pricing approvals, or delivery outcomes. The role enables delivery success through rigorous planning, transparent reporting, and early risk identification.
Essential Job Responsibilities
- Build and maintain integrated project/program schedules, including work breakdown structure (WBS), dependencies, milestones, and critical path analysis.
- Establish and manage schedule baselines, ensuring changes are controlled, documented, and reflected accurately in planning artifacts and reporting.
- Support Project/Program Managers with planning inputs for delivery governance cadence, including progress tracking, variance analysis, and schedule risk mitigation plans.
- Identify schedule risks early (dependencies, resource constraints, vendor delays, scope changes) and recommend mitigation actions with clear impact assessments.
- Develop and maintain resource-loaded plans (where applicable), including role-based demand, staffing assumptions, and capacity constraints across workstreams.
- Partner with Project/Program Managers and BU delivery leadership to drive allocation readiness, ensuring the right skills are planned, secured, and sequenced to meet critical milestones.
- Identify and escalate resource risks early (skill gaps, over-allocation, availability conflicts), proposing mitigation options such as re-sequencing, scope phasing, or alternative resourcing approaches.
- Facilitate planning workshops with delivery teams to validate assumptions, sequencing, and readiness, ensuring plans are executable and aligned with delivery reality.
- Provide structured planning and controls reporting to BU leadership and client PMO stakeholders as applicable (milestone status, variance, critical path, decision logs).
- Support change control processes by assessing schedule impacts of scope changes and providing clear documentation for approval workflows.
- Drive planning discipline and consistency by applying standard templates, schedule quality checks, and planning best practices.
- Capture lessons learned and contribute to continuous improvement of planning standards, tools, and practices within the BU.
Required Qualifications
- 6–10 years of experience in project planning, scheduling, project controls, or PMO controls within complex delivery environments.
- Demonstrated ability to build and manage integrated schedules for multi-workstream projects or programs.
- Strong understanding of planning disciplines: WBS, dependency mapping, critical path, baseline management, and variance analysis.
- Experience supporting governance cadences and working with PMs to drive disciplined execution.
- Strong communication skills and ability to translate schedule data into clear insights and decisions.
- Experience operating in matrixed, multi-stakeholder environments (delivery, vendors, client PMO).
- Bachelor’s degree required or equivalent relevant experience.
- Experience in asset-intensive or regulated environments.
- Proficiency with scheduling tools (e.g., MS Project, Primavera P6, Smartsheet, or equivalent).
- Experience with integrated cost/schedule reporting and structured change control.
- Relevant certifications (PMP, PMI-SP, Primavera certifications) are a plus.
Success Measures
- Schedule quality and stability (clear baselines, controlled changes, accurate critical path)
- Early identification and mitigation of schedule risks and dependency issues
- Improved staffing predictability: fewer schedule disruptions caused by unplanned resource constraints, late allocations, or skill coverage gaps.
- Improved predictability and transparency in delivery governance
- Reduction of schedule-related surprises and rework
- Positive feedback from PMs, BU leadership, and client PMO counterparts on planning rigor
- Contribution to standardized planning templates and best practices.
Reporting Lines:
This position reports to the BU / Segment Delivery Leader (or designated PMO / Delivery Excellence lead).
Position Type, Work Environment & Travel
Position Type and Expected Hours of Work: Full-time
Work Environment: Hybrid / Remote depending on client needs
Physical Demands: Standard office and client-site requirements
Travel: As required for planning workshops, governance milestones, and critical project phases
Anotech, an Alten group company, specializes in engineering consulting for the energy, infrastructure and process industries. Present in 40 countries, we offer reliable and efficient support to our clients in the realization of their large-scale projects, while maintaining compliance with local and international regulations, by presenting them to the highest qualified industry talent. Our goal is to deliver tailor-made engineering services to major industry projects that will shape tomorrow.
Our team is currently looking for a Risk Manager for a critical greenfield construction project. This role is responsible for supporting project teams in identifying, assessing and managing risk across the full project lifecycle, ensuring risk management processes, reporting and mitigation strategies are implemented to protect project objectives related to schedule, cost, quality and safety.
About you:
- Proven experience in project risk management within large capital projects, preferably in Pharma, Bio-tech, or Nuclear industries
- Strong knowledge of project controls and project execution processes
- Experience with risk analysis tools such as Acumen, @Risk, Safran or PRA
- Understanding of Monte Carlo analysis and three-point estimation techniques
- Ability to evaluate risk impacts on cost, schedule and project performance
- Ability to facilitate workshops and present complex information clearly to leadership and stakeholder teams
About the role:
- Facilitate identification, assessment, and prioritization of project risks across technical, commercial, operational, and external areas.
- Lead and facilitate risk workshops, reviews, and training sessions with project teams and stakeholders.
- Maintain and update risks within the Risk Management System (e.g., 12C) throughout the project lifecycle.
- Develop and support implementation of risk response and mitigation plans with risk owners.
- Perform quantitative and qualitative risk analysis, including Monte Carlo simulations where applicable.
- Prepare and deliver regular risk reports highlighting key risks, mitigation actions, and residual exposure.
- Support development of project execution plans, risk management plans, and project control documentation.
- Collaborate with project teams to integrate risk mitigation measures into project schedules, cost plans, and delivery strategies.
- Ensure compliance with internal project management frameworks, engineering standards, and regulatory requirements (e.g., GMP).
- Capture and document lessons learned to improve future risk management practices.
Who We Are
We are an international group of consultants united in the goal of helping our customers revolutionize their approach to business challenges with the use of digital technologies. Combining automation and software development with “traditional” engineering, the companies we work with are able to obtain visibility into their own operations and control.
Who We’re Looking For
Though over 1,700 strong (and growing!), Radix operates like anything but a large company. When you join our company, you will help us as a Strategy Consultant:
As part of the Technology Consultancy Group, this role works within defined engagement scopes to translate client objectives into actionable deliverables. The Consultant supports Senior Consultants and Consulting Managers in executing discovery, analysis, and stakeholder facilitation activities.
This role does not own client relationships, pricing decisions, delivery governance, or Business Unit P&L. The Consultant contributes to successful outcomes through disciplined analysis, structured documentation, and effective stakeholder collaboration.
Essential Job Responsibilities:
- Execute defined consulting packages, including:
- Process documentation and mapping
- Requirements gathering and structuring
- KPI identification and performance baseline analysis
- Use case definition and prioritization
- Support client workshops by preparing materials, documenting outputs, and synthesizing findings into structured deliverables.
- Translate operational and business inputs into clear, actionable documentation aligned with engagement scope.
- Contribute to development of business cases and value articulation inputs under guidance from senior team members.
- Support change enablement activities such as stakeholder mapping, impact assessments, and communication planning.
- Maintain disciplined documentation and version control aligned with consulting standards.
- Collaborate effectively with:
- Program/Project Managers (for execution alignment)
- Industry Specialists (for domain validation)
- Practice Solution Experts (for technical feasibility alignment)
- Identify risks, assumptions, and dependencies early and escalate to senior team members as needed.
Required Qualifications:
- 2–5 years of experience in consulting, business analysis, transformation initiatives, or relevant operational roles.
- Strong analytical and structured problem-solving skills.
- Experience facilitating or supporting workshops and synthesizing stakeholder inputs.
- Ability to translate ambiguous information into clear documentation and deliverables.
- Strong written and verbal communication skills.
- Bachelor’s degree required; relevant advanced degree or certification is a plus.
- Exposure to digital transformation, process improvement, or operating model initiatives.
- Familiarity with KPI frameworks, business case development, or change management methodologies.
- Experience working in asset-intensive or complex enterprise environments.
Success Measures:
- Quality and completeness of consulting deliverables.
- Accuracy and clarity of documentation and analysis.
- Positive feedback from senior consultants and client stakeholders.
- Ability to meet deadlines and maintain disciplined engagement cadence.
- Effective collaboration with delivery and technical teams.
Product Architect – Life & Annuity
About the role:
As a Product Architect, you will make an impact by driving the design and evolution of innovative Life & Annuity product solutions within our ISG division. You will be a valued member of the product architecture team and collaborate closely with crossfunctional stakeholders to ensure seamless integration, modernization, and optimization of our product ecosystem. Your expertise—especially in FAST—will shape product strategy and enable scalable solutions that support business growth.
In this role, you will:
- Design and develop product architectures that support business goals and customer needs within the Life & Annuity domain.
- Apply FAST technology solutions to improve efficiency and streamline product delivery (primary required skill).
- Collaborate with crossfunctional partners to enhance product functionality and user experience.
- Analyze complex datasets using SQL to inform decision-making and product strategy.
- Guide development teams in adhering to architectural standards and best practices.
- Evaluate new tools and technologies to improve product scalability and performance.
- Develop and maintain technical documentation, specifications, and architectural deliverables.
- Ensure alignment with regulatory and industry standards in the Life & Annuity sector.
- Lead continuous improvement initiatives to reduce timetomarket and modernize product capabilities.
- Work with stakeholders to capture requirements and translate them into actionable technical designs.
- Monitor product performance, identify optimization opportunities, and recommend enhancements.
- Facilitate workshops and knowledgesharing sessions related to core technologies.
- Contribute to longterm product roadmaps and innovation planning.
Work model:
We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a hybrid position requiring 2-3 days a week in a client or Cognizant office in Indianapolis, Indiana. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
What you need to have to be considered:
- Extensive Life & Annuity domain knowledge with a proven track record in product architecture.
- FAST technology experience (primary required skill).
- Proficiency in SQL for data analysis and insights.
- Minimum 12 years of experience in product architecture with a focus on Life & Annuity.
- Strong communication skills to collaborate across business and technical teams.
- Ability to translate business requirements into scalable technical solutions.
- Experience working effectively in a hybrid work model.
- Familiarity with insurance industry standards and regulatory expectations.
- Strong analytical and problemsolving capabilities.
- Ability to mentor and guide technical teams on architectural best practices.
- Commitment to continuous learning and staying current with emerging technologies.
These will help you stand out:
- Broader experience across Life & Annuities insurance products for deeper insight.
- Advanced understanding of modern architecture frameworks and digital transformation approaches.
- Experience evaluating and integrating emerging technologies for product modernization.
- Strong leadership presence in facilitating workshops, training sessions, or strategy discussions.
- Demonstrated success in driving architectural improvements that accelerate delivery.
Required Certifications
- Certified Product Architect
- SQL Certification
- FAST Technology Certification
We're excited to meet people who share our mission and can make an impact in a variety of ways. Don't hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.
*Please note, this role is not able to offer visa transfer or sponsorship now or in the future*
Salary and Other Compensation:
Applications will be accepted until March 29, 2026.
The annual salary for this position is between $ 113,000 - $ 130,000 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
About Us
For over 45 years, Gray & Sons Jewelers has been recognized as a world leader in the luxury watch and fine jewelry industry. We specialize in buying, selling, and repairing pre-owned collectible Swiss timepieces, estate jewelry, and diamonds. With a flagship showroom across from the iconic Bal Harbour Shops, a robust online and mail catalog business, and an in-house watch and jewelry workshop, we serve discerning clients locally and worldwide. We are now seeking a dynamic National Operations Manager to help lead our next chapter of growth.
Position Overview
We are seeking an experienced and highly motivated National Operations Manager with jewelry and /or luxury watch or pawnshop management experience to oversee all departments and daily operations, ensuring excellence in service, performance, and profitability. You will supervise and coordinate a team of 22 employees across: Jewelry and Watch Repair Workshop, Shipping and Logistics, Showroom, Online & Phone Sales, Catalog, Website, Marketing and Accounting Departments. This position requires a strong leader with exceptional interpersonal and communication skills, both verbal and written, as well as the ability to interact effectively with clients and staff. Understanding of asset evaluation, risk assessment, retail sales, consignment, and pawn activities is highly desirable. Strong analytical and math skills are required and will be tested.
Key Responsibilities
Oversee day-to-day operations across all departments to ensure efficiency and quality.. Drive performance, productivity, and teamwork among all employees. Manage workflow between in-house teams (sales, marketing, repairs, shipping, etc.). Engage directly with high-value clients and vendors, ensuring premium service at every touchpoint. Uphold and strengthen the company’s reputation for excellence and trust.
Requirements
- Proven track record in operations management in the luxury retail of jewelry, the luxury watch industry or pawnshop management. Strong leadership and team management skills; able to motivate and develop staff. Excellent communication, organizational, and problem-solving abilities. Multilingual – English and Spanish required; additional languages a plus. Demonstrated stability and longevity in previous positions. Entrepreneurial mindset with hands-on management style. College Degree.
- Only candidates with proven record of job stability and experience will be considered. Professional references upon request
Compensation & Benefits
- Base Salary: $200,000
- Comprehensive Benefits Package
- 401(k) & Profit-Sharing Opportunities
- Long-term career growth with a stable, established company.
- If you thrive in a fast-paced, high-performance environment and want to join a company that values expertise, integrity, and excellence—Gray & Sons Jewelers is the place for you. Apply today and be part of a world-class team redefining luxury watch and jewelry excellence.
Job Type: Full-time
Pay: $200,000.00 per year
Benefits:
- 401(k)
- Health insurance
Work Location: In person
Please note that this role is primarily remote with some onsite time.
POSITION SUMMARY:
The Enterprise Agility Coach will be responsible for training, coaching, and mentoring at the Portfolio and Program levels for scaling Agile. In this capacity, the EAC will partner with the EPMO leader to develop best practices for guiding the Information Technology Group and Business Leadership towards their transformation to business agility.
Will need a broad, solid understanding of, and provides expertise in, the areas of:
Lean Thinking
Scaling Agile principles and practices
Systems Thinking
Organizational Design for Agile
Organizational Change Management
Lean Budgeting
Agile Portfolio/Program Management
Working in partnership with the EPMO leader and other leaders to support the shift from a project-centric to a product-oriented operating model
Serves as a role model and change champion for applying Lean & Agile principles and practices.
Will leverage a variety of coaching, mentoring, and training styles to drive Agile adoption throughout the organization and assist with the realization of organizational transformation success metrics.
PRIMARY RESPONSIBILITIES:
Working with organizational structures and culture to develop leaders, build formidable team culture, and grow technical practices to promote agility.
Leverage various coaching styles to create high performing Agile Program and Portfolio Teams
Advise on Agile Transformation at the Program and Portfolio Levels
Provide training on foundational Agile and Scaling Agile principles and practices to ITG and Business Leaders
Coach Program and Portfolio teams in adoption, reinforcement, and continuous improvement of Agile and Scaling Agile practices. Note: While this will follow core SAFe practices, the ideal coach will bring a well-rounded, holistic approach to fostering and championing agility across the organization.
Provide role-based training to the following, yet not limited to:
- Lean Portfolio Managers and Teams
- Agile Portfolio and Program Managers
- Product Owners
- Epic Owners
- Scrum Masters
- Release Train Engineers
Provide Strategic Guidance in Program and Portfolio formation, operation, and in overcoming organizational impediments.
Coach Value Stream Mapping and Agile Release Train Identification.
Coach Agile Release Train formation, launch and execution.
Establish and empower Communities of Practice.
Coach, mentor, and train leadership in creating a culture of continuous learning and improvement.
Partner with and manage Team Coaches
Create Agile training, workshop materials, and job aids.
Assess Program and Portfolio maturation and provide feedback to teams on progress.
ESSENTIAL SKILLS:
Must be a Servant Leader with a high degree of emotional intelligence
Demonstrated servant and influential leadership
Ability to work as a team and effectively work to reduce silos will be critical to the success of this position
Excellent communication and people skills to collaborate effectively with leaders, teams, and third-party vendors
Strong negotiation skills and ability to build common ground
Strong organization and time management skills
Strong conflict resolution skills
Strong presentation, training, and facilitation skills
Change agent not afraid to challenge the status quo with proven record of driving change through an organization at scale
Skilled at crafting thought-provoking questions to reinforce team learning
Good listening skills, openly give, and receive honest feedback
TECHNICAL SKILLS:
5+ years of experience coaching Agile teams in various methodologies (i.e., Scrum, Kanban, XP, etc.)
3+ years of experience coaching Agile transformations at scale in large organizations while working with Program and Portfolio teams.
BA/BS or equivalent experience
Preferred Coaching Certifications:
Agile Team Facilitator (ICP-ATF)
Agile Coach (ICP-ACC)
Preferred Agile Certifications:
SAFe Program Consultant (SPC)
Certified Scrum Master (CSM)
Certified Scrum Product Owner (CSPO)
Experience in creating and delivering Agile training content, workshop materials, and job aids at the Program and Portfolio levels.
Experience in Agile and Scaling Agile transformations with proven history successfully maturing Program and Portfolio teams to independence.
Solid knowledge and experience in applying Lean Thinking, Systems Thinking and Change Management principles and practices.
Experience with multiple agile tools and leveraging them to run Agile and Scaling Agile initiatives. (e.g., Jira, TargetProcess, etc.)
We would love to have you join our team! ECCO Select is committed to hiring and retaining a diverse workforce. ECCO Select’s policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category.
Equal Employment Opportunity is The Law
This Organization Participates in E-Verify
Service Manager – Heavy Equipment / Aerial Lifts
North America | Leadership Opportunity
We are working with a leading provider of specialist access and heavy equipment solutions across North America, supporting customers in demanding and safety-critical environments.
Due to continued growth, they are seeking a hands-on Service Manager to join their leadership team and drive the performance of their service and refurbishment operations.
This is a key leadership role with real influence, ideal for someone who combines strong technical expertise with the ability to build, lead, and develop high-performing teams.
The Opportunity
This is more than a traditional service management position. You will play a central role in shaping a high-performing service function focused on:
- Operational efficiency
- Customer satisfaction
- Safety and compliance
- Continuous improvement
You will be responsible for leading day-to-day service operations while implementing scalable processes and driving long-term performance.
Key Responsibilities
Service Operations & Customer Experience
- Build and maintain strong customer relationships
- Oversee scheduling, job progress, and invoice accuracy
- Implement and optimize service department processes
- Manage service programes, including maintenance and inspections
- Set and manage departmental budgets and performance targets
- Ensure accurate work order completion (labor, parts, documentation)
Leadership & Safety
- Lead, coach, and develop supervisors and technicians
- Drive a strong safety-first culture and ensure compliance
- Investigate incidents and implement corrective actions
Tools, Equipment & Resources
- Oversee workshop tools, fleet, and equipment
- Coordinate with parts teams to ensure stock availability
- Support continuous improvement across operations
What We’re Looking For
- Strong technical background in heavy equipment, aerial lifts, or similar machinery
- Proven experience managing a service or maintenance operation
- Hands-on expertise in electrical and hydraulic diagnostics
- Demonstrated leadership experience managing and developing teams
- Strong communication and customer-facing skills
- Commercial awareness with the ability to manage budgets and performance
- Comfortable working in a fast-paced, high-volume environment
Experience Required
- 7–9+ years in service operations, maintenance, or technical leadership
- Experience leading teams in a hands-on, workshop or field-based environment
- Track record of improving service performance, safety, and customer satisfaction
Desirable (Not Essential)
- IPAF certification
- Forklift certification
- CPR / AED training
Why Apply?
- Join a growing, well-established organization with strong market presence
- Genuine opportunity to shape and influence service operations
- Leadership role with clear progression potential
- Strong focus on people, safety, and operational excellence
Interested?
If you have the technical depth and leadership capability to take on a high-impact service role, I’d be keen to speak.
David Webb is adding a CAD Modeler to its growing team. The CAD team works directly with David Webb’s lead creatives, its archives, and its master jewelers in the workshop (right down the hall!) to execute new, legacy, and custom designs at retail prices from $5,000 through $1MM and above.
The role will work alongside our team of highly-experienced designers and CAD modelers. (While candidates from related fields such as the video game and toy industries will be considered, specific experience with jewelry CAD modeling is strongly preferred.)
Key tasks will include:
- Creating 3D models from reference images and/or existing models
- Scanning existing molds and creating mesh for the company’s extensive library
- Working with the company’s creative design team to develop new ideas
- Collaborating with the workshop throughout the creation process
- Managing the casting process, including communicating directly with vendors to place and monitor the progress of casting orders
- Working closely with the sales team to execute against custom orders for high-priority clients
- Preserving the company’s master models
- Working with the rest of the CAD team in order development, product development, prioritization, and organization
Requirements …
- Strong knowledge of rhino and/or zbrush are absolutely required
- Advanced knowledge of subD & hard surface modeling
- Digital sculpting experience (jewelry, video games, toy design, fabrication, etc)
You are …
- Able to interpret 2D renderings in 3D format
- Able to work both collaboratively and independently
- Extremely organized and detail-oriented
- Self motivated and able to work in a tight deadline
- A pleasure to work with (really!)
This is a full-time, in-house position in the office on New York's Upper East Side. Due to the high degree of collaboration, remote employment will not be considered for this role. Relocation will be considered on a case-by-case basis.
Minimum of 5 years of total work experience is required, as are a relevant degree and portfolio. Please send resume and portfolio to , with "CAD Application" in the subject line.