The Network Performance Baseline Jobs in Usa

L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

L3Harris Engineering & Program Finance Hiring Event for Cleared Talent in Melbourne, Florida.

Overview:

Join our team that's not merely aiming for the stars — we're actively sculpting the future of space, cyber, air, and sea technology! Our expanding teams in Software Engineering, Systems Engineering, Integration and Test, Network Planning, and Program Finance are dedicated to influencing the trajectory of these critical domains. We engage with every product and service provided, fostering a vibrant and welcoming atmosphere that harnesses problem-solving skills, creativity, and data analytics to confront the industry's most thrilling challenges, all while contributing to the security of our nation.

Date: Wednesday, April 1st

Time: 2:00 - 5:30pm

Location: Will be provided in invite

Please note, this event is not for recent or new college graduates.

Opportunities at L3Harris:

• Software Engineers
• Systems Engineers
• Space Vehicle Engineers
• Systems, Integration and Test
• RF Engineers
• Network Planning Engineers
• Program Finance
• Contracts
• Trade Compliance

Qualifications:

• Minimum of a Bachelor's degree 3+ years experience in your field OR an additional 4 years in lieu of a degree (we have senior level roles as well that require 12+ years experienced with a Bachelor's degree)
• An active DoD Security Clearance or ability to obtain one which requires US Citizenship and a detailed background investigation
• Relevant experience within aerospace, defense, or technology industries.

Benefits of Joining L3Harris:

• Innovative Projects: Contribute to pioneering advancements in space systems technology.
• Global Impact: Work on projects with far-reaching global influence.
• Professional Development: Thrive in a collaborative workplace that promotes career advancement.
• Compensation & Flexibility: Receive robust compensation, flexible work arrangements, and a full spectrum of benefits.
• Dedication to Excellence: Join a team dedicated to innovation where your work contributes to the greater good in defense, aerospace, and beyond.
• 9/80 work schedule: Every other Friday off!

Click 'APPLY NOW' to register for this event. Should we have opportunities that align with your background we'll send you an invite with details about the event.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

AGE Solutions is preparing for a significant contract supporting the Joint Service Provider (JSP) Enterprise Transport Management (ETM) program. This role group covers real-time network monitoring, troubleshooting, and automation in a high-stakes classified environment. We're seeking agile professionals who can respond rapidly and lead technically across DoD network and telecom environments.

Who We're Looking For:

• 
  
• Senior Network Engineers, NetOps Leads, Voice Engineers, Network Admins
  
• Incumbents encouraged to apply
  

Clearance: TS/SCI
Certifications: CISSP, CASP, CCIE, RCDD
Experience: 8 to 25 years; Cisco, Avaya/Nortel, Splunk, Ansible, ServiceNow

This position is part of a pipeline for a future opportunity supporting the JSP ETM program. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is seeking a Telecommunications Network Engineer to provide network engineering, administration, troubleshooting, and refresh support for DoD local area networks.

Responsibilities Include:

• 
  
• Analyzes and develops telecommunications networks supporting a wide range of capabilities, including voice, data, video, and/or wireless services.
  
• Develops designs and plans for installation and maintenance of telecommunications systems from project inception to conclusion.
  
• Analyzes the problem and the characteristics of the information to be transported.
  
• Defines the problem and develops system requirements and network specifications.
  
• Closely coordinates with other information system professionals to ensure proper implementation of network services.
  
• In conjunction with functional users, develops alternative solutions and backup plans.
  

Required Skills, Qualifications, and Experience:

• 
  
• Experience:
  
  • 
    
  • 2+ years of progressive information technology experience.
    
  • Experience in telecommunications network design and management.
    
  • Must demonstrate the ability to work independently, or under only general direction, on requirements that are moderately complex to analyze, plan, program, and implement.
    
  • Experience in analysis and design of voice networks, LAN data networks, wireless networks, and/or network management systems to support voice and data services.
    
  
  
  
• Certifications:
  
  • 
    
  • DoD IAT II Certification or higher (Ex: Security+ CE)
    
  • CCNA or equivalent certification
    
  
  
  
• Clearance:
  
  • 
    
  • DoD Secret clearance with a completed and adjudicated IT-I qualifying investigation.
    
  
  
  
• Location:
  
  • 
    
  • This is a remote role within the United States, requiring up to 50% travel both CONUS AND OCONUS. Candidates must have a valid US Passport, or the ability to obtain one quickly.
    
  
  
  

Work Environment and Physical Demand:

• 
  
• Must be able to lift 30-40 pounds overhead.
  
• Must be able to work in office, warehouse, and telecommunications closet environments.
  
• Must be able to work for extended periods of time at a computer.
  

Compensation: $50,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is looking for a Junior Network Engineer - PPSM / Boundary Protection to join our team in support of a cybersecurity risk management and assessment program with our DoD customer. In this role, you will support the PPSM Program through the assurance that all Enterprise IS Ports, Protocols, and Services (PPS) are registered in the PPSM central registry (PPSM-Unclassified (PPSM-U) and PPSM-Classified (PPSM-C)); are categorized and updated on the PPSM Category Assurance List; non-standard requests are not deployed prior to approval from the Authorizing Official (AO); and assist the Government to develop, revise, implement, and enforce PPSM policies. PPSM support includes all DISA owned and supported ISs and DISA authorized Cloud Service Offerings.

Individuals in this role must be available to work on-site at Ft. Meade, MD full time.

Responsibilities Include:

• 
  
• Ensure all systems are registered in PPSM and eMASS, processing DD2875 requests within four days and auditing access annually.
  
• Develop and update the DISA PPS Registry SOP/Guide semi-annually.
  
• Process and track PPSM change, exception, and modification requests, ensuring compliance.
  
• Provide PPPS and DMZ Whitelist Status Reports for system authorization efforts.
  
• Generate weekly data reports from DISA DMZ Whitelist and PPS Registries (NIPR & SIPR), coordinating corrections.
  
• Support DoD PPSM CCB/TAG meetings, providing feedback and voting recommendations within three days.
  
• Maintain PPSM Registries, ensuring alignment with eMASS and tracking compliance metrics.
  
• Review and resolve PPSM registration discrepancies per DoDI 8551.01, assisting stakeholders.
  
• Monitor and support DISA PPSM TAG Representatives with CLSA, exception requests, and emergency changes.
  
• Submit NSU packages for inclusion in the Category Assurance List (CAL).
  
• Validate DISA ISs in the PPSM Registry, ensuring updates in PPSM-U and PPSM-C for environmental changes.
  
• Verify PPSM Registry and eMASS IDs for accuracy.
  
• Provide PPSM compliance metrics, including registrations and discrepancies.
  
• Establish PPSM training on DMZ Whitelist and PPSM request processes.
  
• Conduct customer meetings and support DISA initiatives to ensure security compliance.
  
• Maintain PPSM registrations for new CSOs, updating as needed.
  
• Manage DISA DMZ Whitelist Registries, ensuring accurate eMASS correlation.
  
• Validate DISA DoD DMZ Whitelist submissions within two business days, ensuring compliance.
  
• Process emergency DMZ Whitelist requests within two hours with leadership approval.
  
• Review DISA ISs in the DMZ Whitelist Registry, updating for decommissions/modifications.
  
• Provide DMZ Whitelist metrics on entries, types, and system associations.
  
• Conduct annual DMZ Whitelist reviews, ensuring accuracy and reporting concerns.
  

Requirements:

• 
  
• Education:
  
  • 
    
  • Bachelor's degree (IT-related field preferred)
    
  
  
  
• Experience:
  
  • 
    
  • Three (3) years of overall experience in a network engineering position
    
  
  
  
• Clearance:
  
  • 
    
  • Have an active DoD Top Secret clearance with SCI eligibility
    
  
  
  
• Certifications:
  
  • 
    
  • DoD 8570 IAT Level II certification
    
  
  
  
• Skills and Knowledge:
  
  • 
    
  • Understanding of the PPSM Registry management, eMASS, and DISA DMZ Whitelist processes
    
  • Understanding of 8551.01, DISA security policies, and compliance monitoring
    
  • Proficiency with network architectures, LAN/WAN, TCP/IP, routing, and switching
    
  • Proficiency with network security, ports/protocols, firewalls, and boundary protection
    
  • Understanding of 8551.01, DISA security policies, and compliance monitoring
    
  • Strong written and verbal communication for technical documentation and stakeholder engagement
    
  
  
  
• Location:
  
  • 
    
  • This role is fully onsite in Ft. Meade, MD.
    
  
  
  

Compensation: $65,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

The Network Trainer is responsible for executing all training and development programs throughout the network, including development and facilitation of Dunkin' Donuts and/or Dunkin' Donuts/Baskin-Robbins combo restaurants systems and new product roll-outs, food safety, and any programs specific to the Franchisee network. They maintain communication with the Franchisee and the Franchisee's Leadership Team to ensure Managers and Crew are executing standards and procedures in the restaurants. Partner with the Franchisee Leadership Team to identify and develop internal candidates and succession planning.

Responsibilities Include:

Responsible for the execution of training activities within the network

Conduct New Hire Orientation for restaurant employees

Schedule and facilitate classroom based learning for the network

Partner with Franchisee Leadership Team with succession planning

Create and maintain a people first culture in the restaurant

Monitor, follow up and report training progress

Conduct on the job training and retraining

Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws

Ensure Brand standards, recipes and systems are executed

Prepare, complete and follow up on action plans for implementing production, productivity, quality and guest service standards and identify systems to drive performance

Conduct restaurant assessments

Identify and support systems to control costs

Ensure tools and systems are in place to roll out new products, systems and processes

Support sales goals by tracking results, identifying gaps and recommending solutions

Associate's degree in related field or equivalent in education and experience

Fluent in English

Microsoft Office proficiency

Facilitation and presentation skills

Written and verbal communication skills

Understands and exceeds guest expectations, needs and requirements

Develops and maintains guest relationships

Displays a sense of urgency with guests

Seeks ways to improve guest satisfaction; asks questions, commits to follow-through

Resolves guest concerns by following Brand recommended guest recovery process

Sets and maintains high standards for self and others, acts as a role model

Consistently meets or exceeds goals

Contributes to the overall team performance; understands how his/her role relates to others

Sets, prioritizes and maintains focus on important activities

Reads and interprets reports to establish goals and deliver results

Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results

Identifies and resolves issues and problems

Uses information at hand to make decisions and solve problems; includes others when necessary

Identifies root cause of a problem and implements a solution to prevent from recurring

Empowers others to make decisions and resolve issues

Develops and maintains relationships with team

Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments

Encourages collaboration and teamwork

Leads others; negotiates and takes effective action

Identifies and communicates team goals

Monitors progress, measures results and holds others accountable

Creates strong morale and engagement within the team

Accepts responsibilities for personal and team commitments

Recognizes and rewards employee's strengths, accomplishments and development

Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources

Network Engineer (Mid-Level | Cloud-Exposed | Ticket-Driving)

Salary: Up to $100,000/year

Employment Type: Full-Time | Exempt | Salaried

Schedule: Monday–Friday, 8:00 AM–5:00 PM (occasional after-hours as needed)

Position Overview

Tier4Group is seeking a proactive, hands-on Network Engineer who will actively drive, own, and close technical tickets while serving as a key technical bridge between the Senior Network Engineer and Tier 1 NOC team.

This is a true "middle-ground" engineer role — ideal for someone operating at a Tier 3 support level with approximately 3+ years of networking experience and working exposure to cloud environments (AWS and/or Azure). The ideal candidate is technically strong, operationally driven, and comfortable working in multi-tenant environments.

This role requires someone who does not wait for direction but actively pushes issues toward resolution, improves processes, and helps elevate the overall support function.

What You'll Do

Network Operations & Support

• Monitor network availability, performance, and reliability across environments.
• Proactively identify, troubleshoot, and resolve issues to ensure maximum uptime.
• Take ownership of escalated tickets and actively drive them to closure.
• Serve as the escalation point between Tier 1 NOC and Senior Network Engineering.
• Perform root cause analysis, document findings, and recommend long-term improvements.
• Support mission-critical systems in multi-tenant environments.

Infrastructure Implementation & Maintenance

• Deploy, configure, and maintain routers, switches, firewalls, wireless access points, and related infrastructure.
• Work with hardware platforms such as SonicWall, Cambium, UniFi, Meraki, Fortinet, WatchGuard, or similar vendors.
• Maintain secure, high-availability network environments.
• Ensure proper documentation and diagram updates aligned with best practices.

Cloud & Hybrid Networking

• Support hybrid networking environments with exposure to AWS and/or Azure.
• Understand cloud networking fundamentals including:
• Virtual networks (VPC/VNet)
• Subnetting and routing
• VPN connectivity
• Security groups and firewall policies
• Assist in troubleshooting connectivity between on-prem and cloud environments.
• No specific cloud platform is required, but working familiarity with cloud networking concepts is essential.

Security & Best Practices

• Implement and support network security controls to protect systems and data.
• Follow and help refine network standards, policies, and operational procedures.
• Utilize monitoring and troubleshooting tools such as Auvik, Wireshark, SolarWinds, or similar platforms.

Communication & Collaboration

• Communicate clearly with management regarding incidents, risks, and performance.
• Provide technical guidance to internal teams and end users.
• Act as a stabilizing technical buffer between leadership and frontline support.
• Help mentor and elevate Tier 1 resources where appropriate.

What You Bring

• ~3+ years of hands-on network engineering or advanced network support experience.
• Strong working knowledge of:
• TCP/IP
• DNS
• DHCP
• VLANs
• Routing & switching fundamentals
• Experience in multi-tenant or managed environments.
• Exposure to AWS and/or Azure networking concepts.
• Strong troubleshooting mindset and ability to independently drive issues to resolution.
• Experience with network monitoring and packet analysis tools.
• Solid understanding of network security best practices.
• Ability to balance independent ownership with collaborative teamwork.
• Strong documentation and communication skills.

Preferred Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Industry certifications such as CompTIA Network+, Cisco CCNA, or equivalent.
• Experience operating in an MSP, NOC, or hybrid cloud environment.

Why This Role Matters

This role fills a critical operational gap. We are not seeking an entry-level NOC technician or a senior architect — we need a technically capable engineer who:

• Takes initiative
• Owns escalations
• Pushes tickets to closure
• Improves stability
• Supports cloud-connected environments
• Strengthens the bridge between frontline support and senior engineering

If you enjoy solving real infrastructure problems, stabilizing environments, and being the engineer others rely on to get things done — this is the role for you.

SERVICE DESK ENGINEER (WA/OR/ID)

CANDIDATES MUST BE LOCAL TO THE SERVICE AREA AND BE LEGALLY AUTHORIZED TO WORK IN THE UNITED STATES ON A FULL-TIME BASIS – INTERNATIONAL CANDIDATES NEED NOT APPLY

Since 1993, Right! Systems, Inc. (RSI) has been providing exceptional solutions and uncommon expertise to help our customers achieve lasting benefits. As a multi-vendor systems integrator, we maintain high-level certifications with key technology partners for one reason: our customers.

We are seeking a talented individual for the role of Service Desk Engineer. This is a full time position. Candidates must live in the service area and report to one of our corporate office locations as needed to perform job duties. This role reports to the Service Desk Manager.

You will be working on a team of highly skilled technicians and engineers across a wide range of disciplines, representing solutions from Cisco, Juniper, HPE, Aruba, Palo Alto, Fortinet, and more. Your role is to ensure that industry best practices and methodologies are applied to the deployment, integration, and operational support of our customer environments. This is a great opportunity to build your IT career while working on exciting technologies and environments.

Work schedule is typically Monday through Friday from 8am to 5pm in-office or onsite with rotational on-call scheduling for work after-hours and on weekends.

Duties/Responsibilities

• Build and maintain a deep technical understanding of technologies, including routing, switching, wireless, edge, and web application firewalls, servers, storage, backup systems and software systems
• Work on detailed and complex support incidents across multiple technologies and disciplines as part of a team of engineers
• Work from RSI offices to diagnose and resolve both emergency and chronic problems related to availability, security, performance, connectivity, and overall functionality
• Attend or participate in various product training sessions and classes in order to broaden your skillset while maintaining RSI’s vendor relationships
• Meet with customers to discuss and outline new approaches and configurations that improve and enhance their current environments
• Other work-related duties as assigned

Qualifications/Requirements

• 1-3 years of equivalent technology experience
• Able to demonstrate associate level expertise or equivalent certification level in one or more of the following areas:
• Networking (Cisco, Aruba, Juniper)
• Wireshark/tcpdump comfort and ability to isolate “network vs app vs ISP.”
• Hands-on experience supporting solutions from some of the listed vendors above
• Create and maintains network diagrams, runbooks, configs, “known issues,” and standardized deployment templates
• Experience planning and executing network changes with rollback plans, maintenance windows, and stakeholder communications
• Run short client calls, summarize issues plainly, and provide “what happened / what we did / what’s next” updates
• Demonstrate ability to deliver consistent outcomes across multiple customer environments by following standardized processes, documenting thoroughly, and communicating proactively
• Strong interpersonal, written, and oral communication skills
• Strong analytical and problem-solving skills
• Strong customer service orientation
• Candidate must be able to conduct research into issues and problems
• Candidate must be able to present ideas in user-friendly language
• Candidate must be highly self-motivated and self-sufficient
• Candidate must be able to effectively prioritize tasks in a high-pressure environment
• Candidate would either need to have a valid Driver’s license and vehicle insurance, or confirm their ability and means to report to the office daily on work days as scheduled, as an essential job function for this role.

Compensation/Benefits

Compensation DOE

RSI offers competitive salary, comprehensive benefits package that includes group medical, dental and vision insurance, 401(k), life insurance/LTD, and PTO (Paid Time Off) for vacation, sick and personal leave needs.

Right! Systems provides equal employment opportunity to all employees and applicants for employment without regard to race, color, creed, citizenship, status, national origin, ancestry, gender, genetic information, sexual orientation, gender expression or identity, age, religion, pregnancy or pregnancy-related conditions, physical or mental disability, marital status, veteran status, political affiliation, or any other characteristic protected by law.

At Memorial Hermann, we pursue a common goal of delivering high quality, efficient care while creating exceptional experiences for every member of our community. When we say every member of our community, that includes our employees. We know that when our employees feel cared for, heard and valued, they are inspired to create moments that exceed expectations, while prioritizing safety, compassion, personalization and efficiency. If you want to advance your career and contribute to our vision of creating healthier communities, now and for generations to come, we want you to be a part of our team.

Job Summary

Minimum Qualifications

Education: Master’s degree in an applicable area of study is required. If Master’s degree is not in Nursing, a Bachelor’s degree or Doctoral degree in Nursing is required.

Licenses/Certifications: Licensed as a Registered Nurse in the State of Texas

Experience / Knowledge / Skills:

• 12 years of progressive nursing experience required

• Eight (8) years of management/leadership experience required

Principal Accountabilities

Partners-in-Caring

• Demonstrates commitment to the Partners-in-Caring philosophy and the Memorial Hermann behavioral expectations in all interactions and in performing all job duties. Serves as a positive role model to others at all levels of the organization, and ensures compliance with the Partners-in-Caring philosophy.

Personnel Management 

• Acts as a resource and advisor to directors, managers and supervisors; assists with planning, organizing and directing patient care.

• Evaluates his/her own performance based on professional practice standards, relevant regulations and organizational criteria.

• Maintains current knowledge in administrative practices.

• Remains visible and available for consultation as needed (i.e. staffing, employee satisfaction, turnover rate, competent staff and team).

Financial Management

• Coordinates and directs budget preparation for achievement of financial and operational goals for the hospital and for the division of nursing.

• Assures operations of areas of accountability meet or exceed budget projects.

Customer Service

• Ensures operations of areas of accountability meet or exceed customer and physician satisfaction.

• Ensures that personnel will adhere to the Memorial Hermann Behavioral Expectations; reviews opinion surveys and comments/complaints and summaries to identify opportunities to improve patient services and to resolve problems; maintains a high reputation for both the department and the hospital.

Strategic Planning

• Develops, maintains and evaluates organizational systems that support the implementation of strategic plans for the hospital and for the division of nursing.

• Evaluates organizational systems to facilitate the delivery of nursing care.

• Stays up-to-date on new developments in healthcare and looks for business development areas as well as for opportunities for new patient care services.

Medical Staff Relations

• Remains visible and available to physicians and medical directors, and seeks input and feedback on hospital matters, especially planning of services, medical staff bylaws, as well as policy and procedure changes. Attends medical staff meetings to ensure effective communication throughout the hospital. Provides rapid response and follow-up to medical staff issues; greets new physicians and orients them to hospital operations; seeks ways to encourage physicians to utilize hospital services.

• Ensures safe care to patients, staff and visitors; adheres to all Memorial Hermann policies, procedures, and standards within budgetary specifications including time management, supply management, productivity and quality of service.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor, and resource to less experienced staff.

• Demonstrates commitment to caring for every member of our community by creating compassionate and personalized experiences. Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences to patients and colleagues.

• Other duties as assigned.