The Gap Jobs in Usa

The Opportunity

We’re looking for a detail oriented, self-motivated individual to join our growing team as a Research & Resolution Consultant. As a Research & Resolution Consultant you’ll be responsible for managing a workload of different cases that will require research and problem solving to determine if the client was harmed by the error and what course of action can be taken to make the client whole. We support many organizations across the firm as well as other areas in MassMutual that will require effective communication as some cases will involve upper level management both at the Home Office as well as in the field. This is a fast-paced environment as we deal with time sensitive issues that require immediate attention.

The Team

We are a team with a unique opportunity given we see any and all operation errors that has a direct impact on the end client. On multiple occasions we have identified a process gap through trending of cases and worked with the team who owns the process, to update the workflow to fill the gap. We have people from many backgrounds and encourage out of the box thinking to come to a solution to each case. As a team, we pride ourselves in creating the best service experience possible in order to repair the relationship between client, rep, and MMLIS by getting to the root cause of the error that took place to fix anything that went wrong and make sure the account is in good standing for the future.

The Impact

As a Research & Resolution Consultant, your responsibilities will include, but not be limited to the following:

• Performing research and analysis to support business operations and present finding to managers
• Develop solutions through root-cause analysis of complex issues and escalations related to Broker/Dealer business
• Identify opportunity to enhance and update workflows, procedures, and policies and determine best practices with some direction
• Make level appropriate decisions while weighing business risk and customer service, and document justification of exception processing
• Utilize problem solving toolkit to identify trending and demonstrate the ability to provide countermeasures to enhance the client experience and integrate the ease of doing business philosophy into operations
• Analyze trading activity of registered representatives through research and execution of trades to correct errors made by registered representatives and internal business partners
• Work with legal and compliance, peers, management to carryout processing of legal orders and regulatory requests, and Customer Relations requests on customer complaints

The Minimum Qualifications

• HS Diploma or equivalent
• 3+ year MMLIS experience and / or 5+ years' financial services experience
• Series 7 & 24 required at time of application
• 1+ year experience with Microsoft Office Suite
• Candidates residing within 50 miles of MassMutual office will be expected to work a Hybrid schedule of 3 days a week in the office

The Ideal Qualifications

• Bachelor’s Degree
• 7+ years of financial services industry experience
• Highly collaborative team player with extraordinary attention to detail

What to Expect as Part of MassMutual and the Team

• Regular meetings with the Research & Resolution Team
• Focused one-on-one meetings with your manager
• Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
• Access to learning content on Degreed and other informational platforms
• Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

#LI-DK1

#LI-REMOTE

BACKGROUND

The National Biodefense Analysis and Countermeasures Center (NBACC) is a unique facility located at Fort Detrick in Frederick, MD, dedicated to defending the nation against biological threats. Established in response to biodefense gaps identified after the Amerithrax attacks of 2001, NBACC has been operated by the Battelle National Biodefense Institute (BNBI) since 2006.

NBACC supports DHS and national biodefense preparedness planning, response, emerging threat characterization, and bioforensic analyses. It addresses critical scientific knowledge gaps regarding biological agents to protect the public and defend the nation against biological threats- whether naturally occurring, accidental, or deliberate. NBACC also provides federal law enforcement with scientific data to support the investigation and attribution of biocrimes and the protection of the U.S. bioeconomy.

NBACC is comprised of two centers:

• National Bioforensic Analysis Center (NBFAC): Conducts technical analyses to support federal law enforcement investigations.
• National Biological Threat Characterization Center (NBTCC): Conducts experiments and studies to gather data for understanding biological vulnerabilities and hazards.

Together, these centers serve as a national resource for assessing risks posed by biological agents and emerging technologies, informing biodefense policy and response planning, and supporting the investigation, prosecution, and prevention of biocrimes and bioterrorism.

PRIMARY FUNCTION

Interns selected for this position will work with senior scientists within NBTCC to conduct experiments, perform analyses, and assist in developing new scientific capabilities related to biological threat characterization.

MINIMUM REQUIRED QUALIFICATIONS

• Must be enrolled in a bachelor's degree program in biology or a related scientific discipline.
• Bacteriology or microbiology experience is preferred.
• Excellent time management, attention to detail, and self-motivation.
• Ability to successfully demonstrate technical proficiency, scientific creativity, and accountability.
• Basic proficiency in laboratory procedures and laboratory equipment functions.
• Proficiency and clarity of oral and written communications are essential.
• Exemplary organizational skills with a proven track record of working effectively both independently and as a team player.
• Knowledge or experience with biocontainment facilities and procedures, laboratory safety, biosurety, and decontamination is desirable.
• Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO).
• Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance, suitability for DHS, and a favorable adjudication of the Department of Justice (DoJ) for select agent access.
• Participation in the Immunization Program, Medical Surveillance Program, and enrollment in the Personnel Reliability Program (PRP) is required.
• May be required to participate in NBACC's alternative work and/or on-call schedule, dependent upon business needs.

PRIMARY RESPONSIBILITIES

• Assists with scientific analyses and experiments to support NBTCC projects.
• Supports general laboratory upkeep and maintain accurate records in the Laboratory Information Management System (LIMS).
• Learns to identify and communicate laboratory equipment issues; assists with coordination of equipment repair.
• Maintains security as required for all sensitive For Official Use Only (FOUO) and classified materials as appropriate.
• Completes assigned training programs and adheres to all QMS requirements, documented laboratory procedures and ISO 17025, as applicable.
• Assists with moderately complex problems in which analysis of situations or data requires an in-depth evaluation of various factors.
• Consults with staff to determine methods, techniques, and evaluation criteria for obtaining results.
• Participates in the testing and evaluation of new technologies and protocols including writing and updating NBACC Standard Operating Procedures (SOPs), work instructions and forms to improve NBACC's ability to serve its customers.
• Helps to identify departures from the Quality Management System (QMS) and initiates actions to investigate and prevent such occurrences.
• Assists with analysis, opinions and interpretation, and drafts reports for review.
• While under supervision, assists in operating, maintaining, and characterizing the performance of the equipment in order to ensure that the reagents and supplies are maintained and used properly.
• Serves as a member of a team in shadowing the development, validation, and maintenance of methods for identifying and characterizing biological threat agents.
• Contributes to the development, optimization, and validation of new or modified methods and procedures.
• Supports the preparation of necessary SOPs, work instructions and other materials required to maintain the QMS under the ISO 17025 Standard.
• Must be a team player, communicate clearly, be open to hearing ideas and suggestions from others, diffuse situations, and exercise empathy and patience with colleagues.
• Must have the ability to multi-task, maintain composure under pressure, and utilize effective time management skills to prioritize tasks.
• Must be a self-starter driven by an eagerness to succeed, maintain flexibility, adapt to change in a productive and positive manner, learn new concepts, and utilize critical thinking to resolve complex problems.
• Maintains appropriate records.
• Performs other duties as assigned/authorized.

The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

• 
  
• Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
  
• Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
  
• Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
  
• Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
  
• Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
  
• Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
  
• Foster a culture of accountability, collaboration, and continuous improvement within the program team.
  
• Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
  
• Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
  
• Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
  
• Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
  
• Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
  
• Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
  
• Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
  
• Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
  
• Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
  
• Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
  
• Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
  
• Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
  
• Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
  
• Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
  
• Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
  
• Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
  
• Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in a technical or managerial discipline.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
  
• Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
  
• Experience working in or supporting DoD environments preferred.
  
• Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
  

Preferred Qualifications:

• 
  
• ITIL Foundation or equivalent process management certification desirable.
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $110,000 - $130,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

Full Time Retail Sales Representative

We are hiring a Full Time Retail Sales Representative to collaborate and strategize with store managers to improve sales and execute on client expectations. This Sales Representative will demonstrate outstanding customer service and selling skills by assisting customers, answering questions, and suggesting items of value to build customer loyalty. The ideal candidate is well organized, detail oriented, and able to handle a fast-paced work environment.

Take this opportunity to join North America's leading business solutions provider and build your career, APPLY TODAY!

What We Offer:

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training/support and ongoing career development
• Generous paid time-off

Responsibilities:

• Develop key relationships with store and market managers
• Ensure proper product placement that delivers best visibility
• Successfully secure front end and main aisles presence of client products
• Analyze business needs to identify growth opportunities
• Develop sales plans to close sales gaps and deliver results

Qualifications:

• High School Diploma or GEDor equivalent experience required; Bachelor's Degree preferred
• Previous retail sales experience preferred
• Excellent written and verbal communication skills
• Strong computer skills and daily Internet access
• Microsoft Office (Word, Excel, Outlook) proficiency

Pay Range $16.50/Hr. - $20.00/Hr.

Job Will Remain Open Until Filled

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Retail Sales Merchandiser (RSM) is responsible for servicing and selling to retail accounts within an assigned territory to ensure Client standards are met and volume is increased.

Essential Job Duties and Responsibilities

Sales and Merchandising

• Maintain Client objectives by ensuring secondary placements of product(s) are fully stocked, correctly signed, properly faced, and set to schematics
• Shelf Standards and Conditions: authorization of items to meet Client shelf schematic standards
• Meet Client and Company objectives by maintaining full distribution on existing SKUs.
• Take direction regarding tagging, rotating, and placing POS materials for products on shelf
• Prepare for and respond to audits
• Manage time and prioritize for store call coverage
• Complete accurate and timely paperwork and reports, recaps, itineraries, timesheets, expense reports, etc.
• May provide feedback for Client audit objectives

Customer Relations

• Communicate effectively both internally with management and externally with all customers
• Build rapport with Clients and Customers
• Field questions and proactively develop action plans to resolve issues

Additional Responsibilities

• Demonstrates high degree of professionalism in communication, attitude and teamwork with customers, peers and management
• Demonstrates high level of quality work, attendance and appearance
• Adheres to all Company Policies & Procedures and Safety Regulations
• Adheres to local, state and federal laws
• Performs the job safely utilizing proper equipment and safety techniques
• Additional responsibilities as assigned by supervisor related to the position/department

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time.

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to 20%

Must maintain current and valid driver's license and valid proof of current insurance.

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required): High School Diploma or GED or equivalent experience

Field of Study/Area of Experience: Basic knowledge of retail merchandising and/or selling

Skills, Knowledge and Abilities

• Aggressive self-starter with a strong bias for action and results orientation
• High sense of urgency; strong drive and passion to win
• Keen attention to detail
• Excellent customer service, interpersonal and communication skills; position requires daily discussions with customers at all personnel levels.
• Demonstrated time management skills with the ability to manage multiple tasks
• Ability to work independently, but also successful team building skills
• Demonstrate good judgment and show respect for others
• Works cooperatively with others toward common group objectives, demonstrates respect for the ideas and contributions of other team members, cultivates positive relationships with other associates, and provides assistance and support to others
• Ability to communicate with email and basic internet skills
• Adaptability to changing demands, priorities, circumstances and directions
• Demonstrate commitment to meet or exceed customers' expectations

Environmental & Physical Requirements

Field / Administrative Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

Any estimate, schedule, or guideline provided to associates in this job description or elsewhere in connection with their jobs is only intended to help describe job duties and for planning purposes. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

AGE Solutions is looking for a Security Control Assessor, Mid to join our team in support of a cybersecurity risk management and assessment program with our DoD customer.

Responsibilities:

• 
  
• Conduct cybersecurity assessments, audits, and inspections for DoD organizations and partners handling DoD information or connecting to the DoDIN.
  
• Evaluate systems and Defensive Cyberspace Operations using cyber threat emulation and performance-based testing.
  
• Adhere to policies and processes for each assessment type.
  
• Support assessment development and execution to ensure security expertise is properly applied.
  
• Coordinate logistics, test plans, and scope with the SCA Team Lead.
  
• Perform vulnerability assessments, capture results using STIG Viewer or designated tools, and document findings in eMASS.
  
• Analyze security gaps and provide mitigation recommendations.
  
• Validate cybersecurity controls, TTPs, STIGs, RMF controls, and compliance with DoD policies and guidelines.
  
• Provide risk analysis and assessment results for authorization recommendations.
  
• Participate in daily assessment reviews, in-briefs, and out-briefs, sharing findings with the SCA-R.
  

Requirements:

• 
  
• Education:
  
  • 
    
  • Bachelor's degree (IT-related field preferred)
    
  
  
  
• Experience:
  
  • 
    
  • Five (5) years of overall experience in cybersecurity or network security position
    
  • Three (3) years of experience in a Certification and Accreditation/A&A role
    
  
  
  
• Clearance:
  
  • 
    
  • Must have and maintain an active DoD Top Secret clearance with SCI eligibility
    
  
  
  
• Certifications:
  
  • 
    
  • DoD 8570 IA Technical (IAT) Level II certification
    
  
  
  
• Skills and Knowledge:
  
  • 
    
  • Demonstrated experience with STIGs (Security Technical Implementation Guides), Security Requirement Guides (SRGs), Plan of Action and Milestones (POA&Ms) and cybersecurity best practices
    
  • Strong understanding of the RMF process, NIST SP 800- 37, NIST SP 800-53, CNSSI 1253
    
  • Demonstrated experience with relevant tools such as eMASS, STIG Viewer, Nessus, ACAS, SCAP, or HBSS
    
  • Demonstratable understanding of key technologies areas/domain such as: Network, Mobility, Windows, UNIX, Cloud Environments and Cloud Native Tools/Services, Host Based Security System (HBSS)/Endpoint Security Solutions (ESS), Databases, Applications
    
  • Strong written and verbal communication skills for reporting assessment findings.
    
  
  
  
• Location:
  
  • 
    
  • This is a remote position requiring extensive travel (approximately 85%), inside and outside the continental United States and internationally (CONUS / OCONUS).
    
  • Candidates must have a valid US Passport, or the ability to obtain one quickly.
    
  
  
  

Compensation: $70,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

BACKGROUND

The National Biodefense Analysis and Countermeasures Center (NBACC) is a unique facility located at Fort Detrick in Frederick, MD, dedicated to defending the nation against biological threats. Established in response to biodefense gaps identified after the Amerithrax attacks of 2001, NBACC has been operated by the Battelle National Biodefense Institute (BNBI) since 2006.

NBACC supports DHS and national biodefense preparedness planning, response, emerging threat characterization, and bioforensic analyses. It addresses critical scientific knowledge gaps regarding biological agents to protect the public and defend the nation against biological threats- whether naturally occurring, accidental, or deliberate. NBACC also provides federal law enforcement with scientific data to support the investigation and attribution of biocrimes and the protection of the U.S. bioeconomy.

NBACC is comprised of two centers:

• National Bioforensic Analysis Center (NBFAC): Conducts technical analyses to support federal law enforcement investigations.
• National Biological Threat Characterization Center (NBTCC): Conducts experiments and studies to gather data for understanding biological vulnerabilities and hazards.

Together, these centers serve as a national resource for assessing risks posed by biological agents and emerging technologies, informing biodefense policy and response planning, and supporting the investigation, prosecution, and prevention of biocrimes and bioterrorism.

PRIMARY FUNCTION

Supports animal studies and provides veterinary medical care and maintenance of animal colony health under the supervision of the institutional veterinarian(s). Performs required tasks with regular supervision and guidance and is expected to work independently while keeping their supervisor/manager informed on status of projects and/or area(s) of responsibility.

MINIMUM REQUIRED QUALIFICATIONS

• Bachelor of Science (or equivalent) in a scientific discipline and a minimum of 4 years of related experience or a Master's degree and a minimum of 2 years of related experience.
• Formal animal technician training, or AALAS certification at the ALAT level, or at least two years' experience as a laboratory animal technician is required.
• Experience with nonhuman primates and agricultural species (e.g., sheep, goats, and swine) is desirable.
• Able to transport and lift up to 50 pounds as part of routine laboratory job procedures and duties.
• Intermediate scientific proficiency in laboratory functions. Possesses the ability to identify issues with laboratory protocols, procedures, and experimental plans.
• Proficiency and clarity of oral and written communications are essential.
• Exemplary organizational skills with a proven track record of working effectively both independently and as a team player.
• Knowledge or experience with biocontainment facilities and procedures, laboratory safety, biosurety, and decontamination desirable.
• Skills and experience to support laboratory activities and work in accordance with NBACC's management system (e.g., ISO).
• Must be a citizen of the United States, able to obtain and maintain an interim secret clearance leading to a top-secret clearance, suitability for DHS, and a favorable adjudication of the Department of Justice (DoJ) for select agent access.
• Participation in the Immunization Program, Medical Surveillance Program, and enrollment in the Personnel Reliability Program (PRP) is required.
• Required to participate in NBACC's alternative work and/or on-call schedule, including weekends and holiday coverage as scheduled on a rotating basis.

PRIMARY RESPONSIBILITIES

• Performs procedures including, but not limited to: Monitoring animals for general health; administering medications; performing laboratory diagnostic procedures; administering anesthesia; collecting biological samples; performing minor surgical procedures; and pre- and post-operative care of research animals.
• Provides routine husbandry and environmental enrichment according to Standard Operating Procedures (SOPs) and study requirements in biocontainment and other areas as necessary.
• Performs daily health surveillance checks and reports any abnormal conditions of either the animals or the animal room and cage environment to appropriate veterinary care staff.
• Disposes of waste and animal carcasses from the facility according to established waste streams.
• Performs duties in both conventional and biocontainment (ABSL-1/2/3/4) animal holding and research areas.
• Possesses the ability to work on multiple science tasks simultaneously, while performing assignments outside of area of expertise.
• Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions.
• Follows established procedures on routine work, requires instruction only on new assignments, and is self-sufficient in monitoring and reporting on quality, and compliance.
• Participates in the testing and evaluation of new technologies and protocols including writing and updating NBACC Standard Operating Procedures (SOPs), work instructions and forms to improve NBACC's ability to serve its customers.
• Identifies departures from the Quality Management System (QMS) and initiates actions to investigate and prevent such occurrences.
• With minimal supervision, operates, maintains, and characterizes the performance of equipment ensuring the reagents and supplies are maintained and used properly.
• Serves as a member of a team in developing, validating, and maintaining methods for identifying and characterizing biological threat agents.
• Must be a team player, communicate clearly, be open to hearing ideas and suggestions from others, diffuse situations, and exercise empathy and patience with colleagues.
• Must have the ability to multi-task, maintain composure under pressure, and utilize effective time management skills to prioritize tasks.
• Must be a self-starter driven by an eagerness to succeed, maintain flexibility, adapt to change in a productive and positive manner, learn new concepts, and utilize critical thinking to resolve complex problems.
• Maintains appropriate records.
• Performs other duties as assigned/authorized.

Description

Ready for more than just a job? Build a career with purpose.

At Lactalis in the USA, we're committed to providing meaningful opportunities for our people to learn, grow, and thrive-whether you're just starting your journey with us or looking to take the next step in your career. From day one, we offer the tools and support to help you succeed.

As the world leader in dairy, Lactalis is a family-owned company with over 85,000 pragmatic and ambitious professionals across the globe. Each day, we're proud to produce award-winning dairy products that bring people together.

In the US, we proudly offer an unrivaled house of beloved brands, including Galbani Italian cheeses and ricotta, President specialty cheeses and butters, Kraft natural and grated cheeses, Breakstone's cottage cheese, Cracker Barrel, Black Diamond cheddar, and Parmalat milk. Our yogurt portfolio includes siggi's, Stonyfield Organic, Brown Cow, Oui, Yoplait, Go-Gurt, :ratio, Green Mountain Creamery, and Mountain High, along with a growing family of ethnic favorites like Karoun, Gopi, and Arz.

At Lactalis, we live by our core values-Ambition, Engagement, and Simplicity. We foster a workplace where innovation thrives, diverse perspectives are celebrated, and everyone's unique background and ideas are valued.

Even if you don't meet every qualification, we encourage you to apply. We want to hear about your PASSION, your STORY, and how your EXPERTISE can help us shape the future of dairy.

From your PASSION to ours

Lactalis US Yogurt, part of the Lactalis family of companies, is currently hiring a Key Account Management Intern based in Bedford, NH.

Why Join the Lactalis Internship Program?

Our paid internships offer valuable hands-on experience and the chance to work alongside passionate teams dedicated to your success.

In this program, you will:

• Explore different areas of our business.
• Build your resume and expand your professional network.
• Learn directly from industry professionals.
• Work in a collaborative and innovative environment where your ideas matter.
• Help shape the future of our beloved brands.
• Enjoy free yogurt (of course!).

This is your opportunity to develop valuable skills, make a real impact, and take the next step toward an exciting future.

The Role: Make an Impact

The Key Account Management Intern will support responsibilities across sales, marketing, and data analytics to help drive performance at key high-growth e-Commerce retailers. This role will develop a Microsoft Excel dashboard to analyze sales and promotional performance, as well as conduct a content optimization audit across pure-player e-commerce accounts. The intern will collaborate closely with the E-Commerce Pure-Player Key Account Manager and the Omnichannel Marketing and Operations Team to ensure alignment with the company's goals and values. The Key Account Management Intern will report to the Manager, Customer Business - E-Commerce.

From your EXPERTISE to ours

Key responsibilities for this position include:

Primary Project: Build a sales dashboard for Fresh Direct that provides an overview of sales and promotional performance at a Universal Product Code (UPC) level to help strengthen field sales planning and execution.

• Develop a dashboard that uploads data from the Fresh Direct Insights Hub and then generates key charts and graphs outlining UPC sales and promotional performance across the category.
• Prepare key findings within the following categories: high/low performing products, gaps in assortment, promotional formatting and optimization recommendations to share with the Revenue Growth Management team and the Omnichannel Marketing team.
• Document these findings, and be prepared to attend meetings with Fresh Direct, alongside the Sales Manager, where you will be asked to present your key findings and recommendations.
• Present the dashboard, from data upload through chart/graph generation, your findings, and key recommendations to the leadership team at summer's end.

Secondary Project: Conduct a full-scale audit of content on Amazon Fresh and Fresh Direct (manual for Fresh Direct; with Dataweave support for Amazon).

• Perform basic audit of portfolio and identify any gaps and recommend any optimizations across carousels, product titles, bullet points, and other content areas.
• Identify top-performing brands/products at retailer using Unify, and then analyze product detail pages, and translate insights into actionable recommendations for our own listings.
• Develop a framework for tracking post-internship results, including suggested KPIs and timelines for expected performance lifts.
• Present findings and recommendations to the leadership team at summer's end.

WORK CONDITIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential duties and responsibilities.

Requirements

From your STORY to ours

Qualified applicants will contribute the following:

• Currently enrolled in a Bachelor's degree program. A major within the field of Business is preferred.
• Experience in data analytics with a demonstrated interest in relationship building, presenting, and account or project management.
• Proficiency in Microsoft Office, specifically a strong command of Microsoft Excel is required.
• Prior experience with Power BI is highly preferred.
• Capacity to share knowledge, skills, and techniques to execute projects effectively, leading cross-functional teams to reach objectives on time and on budget.
• Ability to set up, implement, and monitor profitable plans to create strategic, long-term partnerships with customers.
• Skilled in rigorous data analysis to identify causes and effects, selecting appropriate information to make effective, logical decisions.
• Openness to new ideas and different perspectives, with an eagerness to learn from the business environment to help develop the Group.
• Act as a role model to positively influence others and enhance the team's ability to contribute to a goal.
• Strong problem-solving skills, including the ability to build a logical approach to assess situations, identify causes, and deploy solutions.

Lactalis is an equal employment opportunity employer. We will not discriminate against applicants with regard to any legally-recognized basis including, but not limited to: veteran status, race, color, religion, sex, national origin, age, marital status, sexual orientation, and physical or mental disabilities. Further, any division of the Company that is an Affirmative Action Employer will comply with all related legal obligations.

Overview

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation. We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship. Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

About Georgia Tech

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths. The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts. Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security. Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Georgia Tech's Mission and Values

Georgia Tech's mission is to develop leaders who advance technology and improve the human condition. The Institute has nine key values that are foundational to everything we do:

1. Students are our top priority.

2. We strive for excellence.

3. We thrive on diversity.

4. We celebrate collaboration.

5. We champion innovation.

6. We safeguard freedom of inquiry and expression.

7. We nurture the wellbeing of our community.

8. We act ethically.

9. We are responsible stewards.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact.

Business Analysts evaluate business processes, identify opportunities for improvement through technology solutions, and collaborate with stakeholders to define requirements. They analyze data, develop functional specifications, and facilitate communication between business units and Information Technology teams to ensure successful project outcomes.

Job Duty 1 -
Conduct interviews, workshops, and reviews to elicit, clarify, and validate business needs, objectives, and constraints for Information Technology projects and initiatives.

Job Duty 2 -
Develop and maintain business requirements documentation, including user stories, use cases, process flows, and functional specifications, to guide Information Technology development and implementation.

Job Duty 3 -
Analyze and model data, workflows, and systems to identify opportunities for process optimization, automation, and enhancement in alignment with business goals.

Job Duty 4 -
Facilitate communication and collaboration between business users, Information Technology teams, and project stakeholders to ensure shared understanding, alignment, and successful project outcomes.

Job Duty 5 -
Perform gap analysis, impact assessments, and feasibility studies to evaluate proposed Information Technology solutions, identify risks, and recommend mitigation strategies for decision-making.

Job Duty 6 -
Support testing activities, user acceptance testing, and system validation to validate requirements, verify functionality, and ensure alignment with business needs and expectations.

Job Duty 7 -
Provide input on Information Technology solution design, configuration, and implementation, ensuring that business requirements are met, and solutions deliver value and address key business challenges.

Job Duty 8 -
Stay informed about industry trends, technology innovations, and best practices in business analysis, applying continuous learning and knowledge sharing to drive process improvement and professional growth.

Job Duty 9 -
Collaborate with stakeholders to gather, analyze, and document business requirements, processes, and systems to enable effective Information Technology solutions and improvements.

Job Duty 10 -
Perform other job-related duties as assigned.

Educational Requirements
Associate's Degree in a related discipline or equivalent combination of education and experience.

Required Experience
Two or more years of relevant experience.

Preferred Educational Qualifications
Master's Degree in a related discipline or equivalent.

• Demonstrated experience performing business process analysis, including documenting current state workflows and designing future state processes.
• Proven ability to identify process inefficiencies, gaps, and improvement opportunities, and recommend practical solutions.
• Experience facilitating process discovery sessions or workshops with cross functional stakeholders.
• Ability to translate business processes into clear functional requirements and distinguish between process issues and system issues.
• Experience developing process documentation, such as process maps, SOPs, or job aids, to support operational adoption.
• Familiarity with process improvement or continuous improvement practices (formal methodologies a plus but not required.

Preferred candidates will bring a strong business process perspective and experience improving how work is performed across people, process, and technology.

SKILLS
This job requires a working knowledge of standard documentation processes, business system architecture and associated technologies. Skills in data organization and analysis, problem solving, systems documentation and report writing as applied within assigned system(s) is required as are skills in cross communication between functional user and technical groups.

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at policymanual/section6/C2653.

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The Institute is committed to maintaining a fair and respectful environment for all. To that end, and in accordance with federal and state law, Board of Regents policy, and Institute policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and/or employment, contractors, volunteers, and participants in institutional programs, activities, or services. Georgia Tech complies with all applicable laws and regulations governing equal opportunity in the workplace and in educational activities.

Equal opportunity and decisions based on merit are fundamental values of the University System of Georgia ("USG") and Georgia Tech. Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of an individual's race, ethnicity, ancestry, color, religion, sex (including pregnancy), national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions. Further, Georgia Tech prohibits citizenship status, immigration status, and national origin discrimination in hiring, firing, and recruitment, except where such restrictions are required in order to comply with law, regulation, executive order, or Attorney General directive, or where they are required by Federal, State, or local government contract.

This is not a supervisory position.
This position does not have any financial responsibilities.
This position will not be required to drive.
This role is considered a position of trust.
This position does not require a purchasing card (P-Card).
This position will not travel
This position does not require security clearance.

Job Grade: T04
Salary Range: $63,158.00 - $92,179.00

Location: Atlanta, GA

Successful candidate must be able to pass a background check. Please visit employment/pre-employment-screening