The Gap Jobs in Usa

1,955 positions found — Page 3

Retail Sales Associate - Rice Village
✦ New
🏢 Gap
Salary not disclosed
Houston, TX 13 hours ago
Retail Sales Associate - Rice Village

Part time 2512 University Blvd, Houston, TX, US 77005-3229

About Athleta

For the past 25 years, we've committed ourselves and our brand to a single aim: to empower all women and girls. Inspiration. Collaboration. Connection. Inclusivity. It's what we do best, and we're on the hunt for people who share our passion for leading an active lifestyle, growing personally as well as professionally, and creating game-changing products and experiences.

We use business as a force for good by putting people and the planet right up there with profit, which is why Athleta is a certified B Corp. Ready to make a move? Join us. Because we know that alone we're strong, but together we're unstoppable.

About The Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do
  • All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, check out, and back of house processes, as required
  • Courteous and responsive to internal/external request
  • Exchange and verifies job related information to provide support
Who You Are
  • Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training
Benefits At Athleta
  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.

*For eligible employees

Not Specified
5?? Experienced Roll-Off Driver? Lets Talk. $60K$90K
✦ New
Salary not disclosed
Gap, PA 13 hours ago
Roll-Off Driver

Redbox+ Dumpsters of Lancaster & Chester Counties is hiring an experienced Roll-Off Driver based out of Gap, PA. If you already know how to run roll-off containers and you're tired of poor equipment, inconsistent work, or companies that don't appreciate drivers this might be the change you're looking for.

$60,000 $90,000 PER YEAR Signing & Performance Bonuses Local Routes Home Every Night Clean, Well-Maintained Equipment Stable, Year-Round Work

Our drivers work with our patented 2-in-1 roll-off dumpster + portable restroom containers serving construction sites, contractors, and homeowners across Lancaster & Chester Counties.

What You'll Be Doing
  • Delivering and picking up roll-off containers
  • Servicing portable restroom units using a vacuum system
  • Securing loads and operating roll-off equipment safely
  • Performing daily truck inspections
  • Providing professional service on job sites

If you're already running roll-offs, you'll pick this up fast.

What We're Looking For
  • Class B CDL preferred (or willing to obtain)
  • Roll-off or commercial truck experience
  • Clean driving record
  • Reliable, professional attitude

About Redbox+

Redbox+ is one of the fastest-growing dumpster companies in the country. Our Lancaster & Chester County location is locally owned and focused on building a strong, dependable team of drivers who take pride in their work.

We respect drivers, maintain our trucks, and keep work steady.

If you're a roll-off driver thinking about making a change, let's talk.

717-980-8908

Not Specified
Retail Sales Associate - Southpark Meadows
✦ New
🏢 Gap
Salary not disclosed
Austin, TX 13 hours ago
Retail Sales Associate - Southpark Meadows

Part time 9600 S IH-35, Space 14, Austin, TX, US 78748

As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

Consistently treat all customers and employees with respect and contribute to a positive work environment.

Promote loyalty by educating customers about our loyalty programs.

Seek out and engage with customers to drive sales and service using suggestive selling.

Enhance customer experience using all omnichannel offerings.

Be accountable to personal goals which contribute to overall store goals and results.

Support sales floor, fitting room, cash wrap, back of house, as required.

Maintain a neat, clean and organized work center.

Handle all customer interactions and potential issues returns courteously and professionally.

Execute operational processes effectively and efficiently.

A good communicator with the ability to effectively interact with customers and your team to meet goals.

A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

Passionate about retail and thrive in a fastpaced environment.

A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

Able to utilize retail technology.

Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

*For eligible employees

Not Specified
Retail Sales Associate - Epps Bridge Centre
✦ New
🏢 Gap
Salary not disclosed
Athens, GA 13 hours ago
Retail Sales Associate - Epps Bridge Centre

Part time 1791 Oconee Connector, Bldg 620, Athens, GA, US 30606

About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.

About the Role

As a Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

Who You Are

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits at Old Navy

  • Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
  • One of the most competitive Paid Time Off plans in the industry.
  • Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.
  • Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.
  • Employee stock purchase plan.
  • Medical, dental, vision and life insurance.
  • See more of the benefits we offer.

*For eligible employees

Not Specified
Retail Sales Associate (Early Morning) - Arundel Mills
✦ New
🏢 Gap
Salary not disclosed
Elkridge, MD 13 hours ago
Retail Sales Associate (Early Morning) - Arundel Mills

Part time 7000 Arundel Mills Circle, Space E-4, Hanover, MD, US 21076-1282

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.

Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

Promote loyalty by educating customers about our loyalty programs

Leverage omni channel offerings to deliver a frictionless customer experience

Support sales floor, fitting room, check out, and back of house processes, as required

Courteous and responsive to internal/external request

Exchange and verifies job related information to provide support

Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

Able to handle customer interactions and potential issues/concerns courteously and professionally

Use basic information-gathering skills to solve problems

Ability to learn procedural knowledge acquired through on-the-job training

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive paid time off plans in the industry.

Employees can take up to five on the clock hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employees base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

Not Specified
Retail Sales Associate, Full Time - Algonquin Commons
✦ New
🏢 Gap
Salary not disclosed
Algonquin, IL 13 hours ago
Retail Sales Associate, Full Time - Algonquin Commons

Full time 1824 S Randall Road, #5200, Algonquin, IL, US 60102-5925

As a FT Brand Associate, you're an integral part of our team and bring our brand to life for our customers. You're responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You're an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you'll deliver a best-in-class customer experience using an omni-channel approach.

Consistently treat all customers and employees with respect and contribute to a positive work environment.

Promote loyalty by educating customers about our loyalty programs.

Seek out and engage with customers to drive sales and service using suggestive selling.

Enhance customer experience using all omnichannel offerings.

Be accountable to personal goals which contribute to overall store goals and results.

Support sales floor, fitting room, cash wrap, back of house, as required.

Maintain a neat, clean and organized work center.

Handle all customer interactions and potential issues returns courteously and professionally.

Execute operational processes effectively and efficiently.

A good communicator with the ability to effectively interact with customers and your team to meet goals.

A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

Passionate about retail and thrive in a fastpaced environment.

A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

Able to utilize retail technology.

Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five \"on the clock\" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.

*For eligible employees

permanent
Entry level Java developer/BI Analyst/Data Scientisit
Salary not disclosed
Ann Arbor 3 days ago
Career Gap? Outdated Tech stack? Rebuild and Get Back Into the Market.

If you've been unemployed for 3–6+ months—or longer—you've probably seen how quickly the market can change.

A career gap or an outdated tech stack can reduce callbacks, even when you have talent.

Recruiters may assume your skills are outdated or your confidence is lower.

But gaps don't define ability.

They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure.

Since 2010, SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers—companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Client, Banking, Walmart Labs, Client, and more—often with offers between $90,000 and $154,000 depending on role and expertise.

Why gaps hurt—and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness.

JOPP helps you rebuild that proof and confidence systematically.

Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer, Java full stack engineer, Python/Java developer, DevOps/cloud engineer, plus data-track roles like data analyst, BI analyst, data engineer, data scientist, and ML/AI engineer.

The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI.

Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Why programs don't fix gaps Many candidates with gaps try "one more course,” but that rarely changes outcomes.

Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers).

Want to see credibility and event participation? If you want to explore here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: A gap isn't the end of your career.

It's a chapter—and you can write the next one strategically.

Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.

Resume submissions may be shared with our JOPP team database also.

Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Not Specified
Junior Java Devops developer/Data analyst/Bi analyst
✦ New
🏢 Synergistic it
Salary not disclosed
Plano 1 day ago
Career Gap? Outdated Tech stack? Let's Get you Back Into a Job.

If you've been unemployed for 3–6+ months—or longer—you've probably seen how quickly the market can change.

A career gap or an outdated tech stack can reduce callbacks, even when you have talent.

Recruiters may assume your skills are outdated or your confidence is lower.

But gaps don't define ability.

They simply require a strategy: refresh your stack, rebuild proof of work, and re-enter with structure.

Since 2010, SynergisticIT has helped candidates return to the workforce and land full-time jobs at major employers—companies like Google, Apple, PayPal, Visa, Western Union, Wells Fargo, Client, Client, Banking, Walmart Labs, Client, and more—often with offers between $90,000 and $154,000 depending on role and expertise.

Why gaps hurt—and how to neutralize them Employers worry about currency: are your tools current? Can you still perform? The solution is demonstrating recent, relevant work: projects, certifications, and interview readiness.

JOPP helps you rebuild that proof and confidence systematically.

Current role demand (expressed with variety) SynergisticIT commonly supports hiring pipelines for roles such as junior software programmer, Java full stack engineer, Python/Java developer, DevOps/cloud engineer, plus data-track roles like data analyst, BI analyst, data engineer, data scientist, and ML/AI engineer.

The focus areas remain: Java / Full Stack / DevOps and Data Analytics / Data Engineering / Data Science / ML/AI.

Please read our blogs Why do Tech Companies not Hire recent Computer Science Graduates | SynergisticIT What Recruiters Look for in Junior Developers | SynergisticIT Software engineering or Data Science as a career? How OPT Students Can Land Tech Jobs – SynergisticIT Why programs don't fix gaps Many candidates with gaps try "one more course,” but that rarely changes outcomes.

Ideal candidates for gap-to-offer support Professionals returning after layoffs or personal reasons Candidates with limited recent experience but strong potential Recent grads who never launched properly International candidates on F1/OPT with timeline pressure SynergisticIT provides guidance around STEM extension and process support for H-1B/Green Card filing once employed (as applicable through employers).

Want to see credibility and event participation? If you want to explore here are the key links: Event videos (OCW, JavaOne, Gartner): USA Today feature Contact Us: A gap isn't the end of your career.

It's a chapter—and you can write the next one strategically.

Please note: Resume databases are shared with clients and interested clients will reach out directly if they find a qualified candidate for their req.

Resume submissions may be shared with our JOPP team database also.

Please unsubscribe if contacted or if you don't want to be contacted please don't submit your resume.
Not Specified
Medical Assistant
✦ New
Salary not disclosed
Brooklyn, NY 1 day ago

 

Work Setting: Hybrid (Remote + On-site)

Work Location: 3611 14th Ave, Brooklyn, 11218

 

About NSIPA:

Network Solutions IPA (NSIPA) is a leading New York–based Independent Practice Association with a diverse, multi-specialty provider network. The organization has grown to more than 600 physician members, serving over 100,000 patients across New York City, Nassau, Suffolk, and Westchester counties.

 

We are committed to helping independent providers succeed in the transition to value-based care.​

Through strategic partnerships, operational support, and robust payer relationships, NSIPA delivers the tools, resources, and expertise that allow practices to grow, perform, and succeed in today’s complex healthcare landscape without sacrificing independence. ​ We achieve this by collaborating with payers to deliver Quality Incentive Programs, Shared Savings arrangements, and Risk-Based Contracts. Contracted with over 21+ Payers for over 600+ Providers.  

                   

NSIPA provides a comprehensive suite of services, including credentialing and network operations, provider engagement, and contracting; care coordination and member outreach; and provider-and patient centered programs. As part of New York State’s 1115 Medicaid Waiver, NSIPA plays a key role in identifying, screening, and addressing health-related social needs by connecting Medicaid members to community-based resources and care supports. These services are designed to strengthen provider efficiency, address health related social care needs, and advance value‑based care and population health opportunities. Recognized as one of New York’s fastest‑growing IPAs, NSIPA supports improved clinical outcomes, enhanced provider performance, and cost savings for payers through its robust infrastructure and operational expertise.

 

Position Overview:

The medical assistant at NSIPA plays a pivotal role in advancing member health outcomes and quality performance across the IPA’s provider network operating at the intersection of clinical support, care coordination, and community health. This hybrid role is focused on proactive member engagement, closure of clinical care gaps, coordination of health-related social needs (HRSN) services under the Medicaid 1115 waiver, and identification of non-utilizing members who have disengaged from the healthcare system. The MA serves as a critical link between members, providers, and the broader care team to ensure equitable access to preventive primary care services.

 

Roles & Responsibilities:

Care Gap Closure

·      Identify members with open quality care gaps using health plan reports, registry data, and EHR dashboards.

·      Proactively contact members via phone, text, mail or in person to close care gaps including preventative screenings, lab work, immunizations, and chronic condition management follow-ups.

·      Coordinate and schedule needed services in collaboration with the care team and provider offices.

·      Document all care gap closure activities accurately and in a timely manner within the EHR and care management platforms.

Annual Wellness Visit (AWV)

·      Identify members due for annual wellness visits through care gap files or health plan performance reports.

·      Facilitate AWV workflows with providers, ensuring screenings, referrals, and follow-up orders are completed and documented.

·      Conduct targeted outreach to members to schedule and confirm AWV appointments.

Outreach to Non-Utilizing Members

·      Identify members who have not sought medical services within a defined period (non-utilizers).

·      Design and execute targeted outreach campaigns to reengage non-utilizing members and connect them to primary care and preventive services.

·      Partner with community health workers and care navigators to conduct field-based outreach for members who are difficult to reach through standard channels.

·      Document all outreach attempts and outcomes, escalating complex cases to care management teams as appropriate.

1115 Waiver & HRSN Services Coordination

·      Identify members’ Health‑Related Social Needs (HRSN) using validated screening tools and document findings in the HER.

·      Transfer members with identified HRSN needs to the 1115 team or to one of the screeners/navigators on the 1115 team for further assessment and support.

·      Collaborate with the 1115 team, social workers, and community health workers to ensure members receive seamless navigation and timely access to services.

Provider Practice Assistance

·      Assist provider with intake responsibilities for members under NSIPA.

·      Ensure proper documentation and coding standards are being followed.

·      Address VBC payer performance opportunities and develop action plan to improve performance.

 

Skills & Competencies:

·      Proficiency in EHR platforms and care management tools.

·      Excellent verbal and written communication skills.

·      Ability to engage diverse member populations with empathy and cultural competence.

 

Required Qualifications:

·      Minimum 1-3 years of experience as a Medical Assistant in a clinical, IPA, managed care or health plan environment

·      Prior experience with member outreach, community health, or case management workflows preferred.

·      Ability to manage multiple priorities, meet quality targets, and work independently in a hybrid/remote environment.

 

Why Join NSIPA?

·      High-impact leadership role with direct influence on organizational strategy.

·      Opportunity to shape the future of value-based care across diverse populations.

·      Collaborative, mission-driven environment focused on improving patient outcomes.

·      Visibility, growth, and the ability to build and scale performance programs.

 

Physical Demands:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel; make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or utilize computer equipment; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness.

 

EEO Statement:

  • NSIPA is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.
Not Specified
Licensed Nurse Care Coordinator Senior - Population Health (Hiring Immediately)
Salary not disclosed
Irving, TX 6 days ago
Description

Summary:

An LVN/ LPN plays a crucial role in managing patient care and ensuring continuity of services. The Care Coordinator is responsible for making telephonic outreaches to members attributed to our value-based contacts. They support the ACO and CIN network providers and practices in successfully meeting quality improvement initiatives, monitoring standards of care and managing high risk multi morbidity patient populations across CHRISTUS Health ministries. The role focuses on improving quality care gaps, promoting preventive care, and improving patient outcomes.

Responsibilities:

  • Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
  • Mentor, train and support the team of care coordinators, ensuring high-quality care and adherence to best practices. Assist with work assignments and development of new work processes as needed. Coordinate and assist with associate onboarding. Create education material for training.
  • Monitor and ensure compliance with all regulatory requirements, organizational policies, standing delegated orders and protocols.
  • Identify quality gaps and risk adjustment gaps. Participate in Quality Improvement Programs as indicated. Attend learning sessions and share information learned with team members. Assist in the development of tools, education, and workflow processes to assist the network in meeting CMS, ACO, documentation, and payor quality initiatives.
  • Conducts internal review audits to facilitate feedback for documentation and efficiency of the care coordination team.
  • Support Primary Care Providers and assist patients in scheduling preventative screenings and appropriate appointments. Maintain ongoing communication with healthcare providers through various tools and meetings.
  • Monitor value-based care quality performance and pulls reports to identify open care gaps. Conducts telephonic outreach on behalf of providers to close care gaps & address medication adherence to facilitate star rating and quality performance.
  • Providing counseling and health education to patients and families, using appropriate materials and standardized protocols. Serve as a subject matter expert in care transitions & quality metrics. Assist in educating practice staff on quality, payor, and government program requirements.
  • Communicate resources and services available to patients through the continuum of care.
  • Escalate health concerns to Primary Care providers and place referrals to appropriate care team members, i.e., Nurse Navigation, CHW, etc. Develop professional working relationships with ACO and CIN network providers, practice managers, and their staff to collaboratively manage follow-up care and improve overall health and wellness. Conduct in-person and virtual meetings with practice managers, staff, providers and managers to communicate program goals, results, and provide education.
  • Document relevant, comprehensive information and data using standard assessment tools. Maintain patient chart compliance through proper documentation and updated: preventative screenings, medical history, medication, and immunizations.
  • Unburden primary care providers by placing approved orders for labs and other screenings as per the Standing Delegated orders.
  • Perform Transition of Care calls on patients transitioning from an inpatient stay to home, or emergency department encounter to identify the need for a follow-up appointment, community resource needs, scheduling follow-up appointments, reviewing discharge instructions, and medications. Utilizing clinical judgment and problem-solving skills to coordinate appropriate care with physicians and Nurse Navigation.
  • Prepare and maintain Transitions of Care and Care Management reports and provide periodic updates to network leaders.
  • Must have strong leadership, exceptional oral communication skills, strong organizational and analytical skills, ability to adapt to change and motivate a team.
  • Must have a strong ability to multi-task and coordinate multiple projects.
  • Perform other duties as assigned.

Job Requirements:

Education/Skills
• High School Diploma required.

Experience
• Minimum of 3 years of clinical or home health experience required.
• 5 years supporting value-based care programs, accountable care organizations, or HEDIS
• Knowledge of government programs (CMS), accountable care organizations (ACOs), HEDIS, and experience with payor cost sharing initiatives preferred.
• Knowledge of physician office practice operations and 3 years of experience in a physician practice is preferred.
• Proficiency in keyboarding and EHR systems, primarily Epic.

Licenses, Registrations, or Certifications
• LVN/ LPN in the state of employment and/or compact licensure required.

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

 

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time

permanent
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