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Job Title: Loyalty Program Coordinator
Pay Rate: $26-$28/hr DOE
Duration: temp-to-hire
Location: Irvine, CA 92618 (full time onsite)
Job Summary
The Loyalty Programs Coordinator supports marketing initiatives designed to enhance customer engagement and brand loyalty. This role is primarily responsible for coordinating and administering the Marketing Development Funds (MDF) program, managing program communications, and supporting marketing and sales initiatives.
The position requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously in a fast-paced environment.
The coordinator will collaborate closely with internal marketing and sales teams, customers, and third-party vendors to ensure efficient program administration, successful event execution, and high-quality customer support.
Key Responsibilities
Marketing Development Funds (MDF) Program Administration
- Manage the day-to-day administration of the MDF program, including monitoring account activity, tracking budgets, and maintaining accurate records within the MDF portal.
- Provide timely customer support and respond to inquiries related to the MDF program and participation requirements.
- Review and process pre-approval submissions and reimbursement requests to ensure compliance with program guidelines and policies.
- Collaborate with Inside Sales and National Sales Managers to allocate program budgets to key accounts and support marketing initiatives.
- Generate recurring and ad hoc reports to support program performance tracking and management decision-making.
- Assist in the annual review and update of MDF program guidelines and policies.
- Coordinate with third-party platform providers to support portal maintenance and program functionality.
Event Coordination
- Plan and coordinate logistics for customer and marketing events, including travel arrangements, itineraries, catering, and venue coordination.
- Manage internal and external meetings and events that may include up to 200+ attendees.
- Serve as an on-site host for select events and after-hours customer engagement activities.
- Work with internal teams and vendors to ensure events are executed smoothly and meet program objectives.
Administrative & Program Support
- Monitor and route incoming customer communications through phone and email channels.
- Track MDF program expenses and ensure proper approvals and documentation are obtained.
- Assist with financial reconciliation and reporting related to program expenditures.
- Maintain organized documentation and ensure accurate recordkeeping for compliance and reporting purposes.
- Provide general administrative support to the marketing team as needed.
Qualifications
Minimum Qualifications
- Strong customer service orientation with excellent written and verbal communication skills.
- High level of organization, accuracy, and attention to detail.
- Proficiency in Microsoft Office 365, particularly Excel (including PivotTables, lookup functions, and data analysis).
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
Preferred Qualifications
- Bachelor’s degree in Marketing, Business Administration, or a related field.
- Experience in B2B marketing, customer loyalty programs, or channel marketing initiatives.
- Experience supporting industries such as plumbing, HVAC, construction supply, or wholesale distribution.
- Previous experience coordinating corporate or customer-facing events.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.
Job Title: Document Scanner
Location: Santa Fe Springs, CA
Pay Rate: $22-$23/hr on W2
Duration: 1 Month Contract
Job Summary
We are seeking a detail-oriented Document Scanner to support administrative operations by converting physical documents into organized digital records. This role involves scanning, indexing, and maintaining electronic files while ensuring accuracy and confidentiality.
Key Responsibilities
- Scan and digitize company documents including invoices, purchase orders, and records.
- Prepare documents for scanning by sorting and removing staples or clips.
- Upload and organize files within the company’s document management system.
- Review scanned documents to ensure clarity and accuracy.
- Maintain proper digital file naming and indexing standards.
- Assist with document retrieval and basic administrative tasks.
Qualifications
- High school diploma or equivalent.
- Prior experience in document scanning, data entry, records management, or administrative support preferred.
- Strong attention to detail and organizational skills.
- Basic computer skills and familiarity with office equipment.
Work Environment
- Office-based role involving document handling and scanning equipment.
- May require lifting document boxes up to 20–25 lbs.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.
Duration: Full Time Opportunity
Job Description:
- We are seeking a CMS Consultant specializing in Headless CMS and Digital Experience Platforms (DXP) to design, implement, and optimize modern digital platforms that enable seamless and personalized customer experiences.
- The ideal candidate will have strong experience with headless CMS platforms, content migration, API integrations, and information architecture, while also advising stakeholders on SEO strategy, content analytics, and digital experience optimization.
- This role works closely with business, product, marketing, and engineering teams to ensure digital platforms align with business goals and deliver scalable, high-performance content solutions.
Responsibilities:
- Design and implement Digital Experience Platforms (DXP) that deliver personalized and scalable digital customer experiences.
- Work with stakeholders to analyze business requirements and translate them into CMS and content architecture solutions.
- Lead CMS implementation, configuration, and optimization initiatives.
- Define content models, taxonomies, and governance structures.
- Execute content migration strategies during platform modernization initiatives.
- Build and support API integrations between CMS platforms and enterprise services.
- Provide guidance on SEO strategy, content optimization, and performance analytics.
- Collaborate with marketing, product, engineering, and UX teams to ensure seamless content delivery across digital channels.
- Support sales initiatives (proactive and reactive) by contributing to solution design and technical discussions.
- Deliver value-based conversations with clients to expand engagement opportunities and grow accounts.
Experience:
- Hands-on experience with Headless CMS platforms such as Optimizely, Contentful, Contentstack, Strapi, or similar solutions.
- Strong understanding of content modeling, workflows, content governance, and Information Architecture (sitemaps, taxonomy, content hierarchy).
- Experience with content migration, CMS upgrades, and re-platforming from legacy CMS to modern headless platforms.
- Experience integrating CMS with enterprise systems using REST APIs, GraphQL, and ETL processes.
- Familiarity with SPA (Single Page Applications), PWA (Progressive Web Applications), and API management platforms such as MuleSoft, Dell Boomi, or Apigee.
- Understanding of SEO best practices and web/content analytics tools such as Google Analytics, Adobe Analytics, or DOMO to optimize content performance.
Skills:
- Headless CMS
- CMS Integration
Education:
- Bachelor’s degree or equivalent experience.
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter Details:
Name: Deepak
Email:
Internal Id: 26-05821
Job Title: Academic Success Coach
Location: Los Angeles, CA 90059
Pay Rate: $25–$28/hour (W2)
Duration: Temporary Assignment
Position Overview
We are seeking a dedicated and student-focused Academic Success Coach to support undergraduate and graduate students in achieving their academic goals. This role is ideal for professionals passionate about student success, retention strategies, and equity in higher education.
The Academic Success Coach serves as a primary point of contact for students experiencing academic or personal challenges that may impact their progress. This position requires strong collaboration with faculty, staff, and student services, along with the ability to monitor student performance data and implement timely interventions.
Key Responsibilities
Academic Support
- Provide guidance to students regarding academic standing, course registration timelines, program options, leaves of absence, withdrawals, and re-entry processes
- Proactively identify and support at-risk students, including those on academic probation, warning, conditional or deferred admission, and returning students
- Partner with departments such as Registration and Records, Financial Aid, Admissions, and academic programs to connect students with appropriate support services
- Monitor early alert systems and track student progress, ensuring timely follow-up and intervention
- Assess individual student needs and develop actionable academic improvement plans
- Collaborate with the Student Academic Success team to address concerns and implement targeted support strategies
- Facilitate workshops and group sessions focused on academic success and skill development
- Serve as a key contact during peak registration periods
- Deliver culturally responsive coaching and mentoring to a diverse student population
Administrative & Reporting
- Maintain accurate records of student interactions and outcomes using institutional systems
- Generate and present reports on student engagement, retention, and academic progress
- Track participation in academic support initiatives and analyze effectiveness
- Recommend improvements to student-centered policies and processes
- Perform additional duties as assigned
Qualifications
Education
- Bachelor’s degree required
- Master’s degree preferred
Experience
- 1–3 years of relevant experience required
- 3–4 years preferred, particularly in academic support or student services
Skills & Competencies
- Strong interpersonal skills with the ability to work effectively across diverse populations and organizational levels
- Knowledge of current challenges in higher education, especially those impacting underrepresented student groups
- Understanding of FERPA regulations and confidentiality standards
- Familiarity with academic processes and the ability to adapt to evolving policies and procedures
- Demonstrated initiative, sound judgment, and problem-solving ability
- Excellent organizational and time-management skills in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and ability to learn new systems quickly
- Experience with mentoring, coaching, and motivational techniques
- Strong commitment to student success and customer service excellence
- Ability to communicate with tact, professionalism, and cultural sensitivity
- Competence in data tracking, analysis, and reporting
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Suna Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state, and federal laws.
REQUESTING AN ACCOMODATION
Suna Solutions is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Suna Solutions and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Suna Solutions and have accommodation needs for a disability or religious observance, please call us at 1 (888) 223-4788, send us an email or speak with your recruiter.
PAY TRANSPARENCY POLICY STATEMENT
Compensation for roles at Suna Solutions varies depending on a wide array of factors including but not limited to the specific client, office or remote location, role, skill set and level of experience. As required by local law, Suna Solutions provides a reasonable pay scale to include the hourly or salary range that Suna Solutions reasonably expects to pay for roles that may be hired in California, Colorado, New York City or Washington.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is seeking an Audio-Visual Command Meeting (AVCM) Engineer. In this role, you will travel within their assigned zone to support Senior Executive Services (SES) and Military Officer conference and meeting spaces. This role provides installation, troubleshooting, and sustainment support for enterprise audio-visual systems and will augment support to other zones as required. The ideal candidate is a hands-on AV professional with strong technical expertise, the ability to lead AV efforts on-site, and experience working in classified environments.
This position is based out of Ft. Belvoir, VA with regional CONUS travel.
Key Responsibilities:
- Travel within assigned zone and provide augmentation support to other zones as needed
- Support SES and Military Officer conference and meeting spaces
- Install, pull, terminate, label, and test all AV-related cables, connectors, and interfaces
- Install projection screens, plasma/LED displays, speakers, and related AV hardware
- Perform installation of AV systems at client sites, including full room deployments
- Read and interpret blueprints, drawings, and technical documentation
- Wire and build AV racks to standard and customer specifications
- Serve as the Lead Audio Visual Engineer on projects and customer engagements
- Manage AV projects across various models and makes of equipment
- Conduct testing, analysis, troubleshooting, and corrective actions on systems, networks, hardware, and software
- Demonstrate thorough understanding of AV wiring standards and connector types across AV cable types
- Support internet-based video solutions including switchers, codecs, interfaces, and room design solutions
- Access classified areas to support Enterprise JWICS installation and troubleshooting of system hardware (user account not required)
Required Qualifications:
- Five (5) years of relevant experience with AV engineering
- Have an active DoD Top Secret clearance at a minimum
- Have one (1) of the following certifications:
- AMX Technician (Networked AV) Certification, or
- Crestron CTI Technician Track Certification, or
- AVIXA CTS Certification
- Ability to support mission-critical AV/VTC systems under pressure
- Demonstrated experience working with:
- Crestron
- Cisco
- Biamp / AMX
- Extron
- Willingness to travel throughout the zone as required
- Strong troubleshooting skills to quickly diagnose and restore AV/VTC services
- Ability to follow escalation procedures and provide status updates and corrective action plans to leadership/PMO
- Experience using a ticketing system (e.g., ServiceNow) to document troubleshooting, actions taken, and resolution details
- Ability to provide routine ticket updates until closure and document root cause and resolution steps
- Ability to provide daily operational status reporting for non-operational rooms, including estimated restoration timelines
- Location: This position is onsite at our customer's location in Ft. Belvoir, VA and requires up to 50% travel (CONUS).
Compensation: $70,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is seeking an experienced Telecommunications Specialist to join our established team supporting our DoD customer. A successful candidate will be able to work independently and with contract and government personnel to provide voice services support for a customer facility.
This role is onsite full-time at our customer's location in Columbus, OH.
Responsibilities Include:
- Responsible for directing technical work on projects.
- Performs a variety of analyses and prepares appropriate documentation.
- Prepares and makes briefings and presentations.
- Leads team in on-site management of installations.
- Works independently and installs, operates, maintains, configures, troubleshoots, and repairs IT systems devices, circuits, cables, components, software, and end-user devices, components, software and connectivity.
- Assists in the development and management of project plans. This includes the review of task performance and work products for correctness, for adherence to design concepts and user requirements, and for progress in accordance with schedules.
- Coordinates with the Vendor PM, COR, and Program point of contacts to ensure accurate solutions and user satisfaction on technical matters.
- Provide daily, weekly, and monthly reporting to the Project Manager and customer.
- Manage the assigned queue in ServiceNow and ensure that tickets and incidents are assigned and addressed within requirements.
- Provide soft and hard phone installation and configuration.
Required Skills, Experience, and Qualifications:
- Seven (7) years of progressive IT experience including experience in at least five projects in telecommunications and voice services. At least one project must have occurred within the past three (3) years.
- Experience with VoIP and POTS.
- DoD Secret Clearance with a NACLC or T3 investigation
Preferred Qualifications:
- Security+ CE Certification
- CCNA Certification
- Experience with soft phone solutions.
Work Environment and Physical Demand:
- Must be able to work at a computer for extended periods.
- Must be able to work in office, warehouse, and telecommunications closet environments.
- Must be able to lift up to 40 pounds.
Compensation: $55,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
We are looking for a Firewall Administrator to join our team in support of a program with our DoD customer.
Responsibilities Include:
- Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications.
- Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required.
- Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms.
- Participate in the development, testing, and implementation of firewalls and proxy servers
- Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs).
- Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance.
- Evaluate and recommend firewall solutions for technology refreshes.
- Deploy and sustain new firewall solutions as prescribed by the government.
- Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
- Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services.
- Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite.
- Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense.
- Provide firewall troubleshooting (24x7x365 on-call support).
- Review and resolve automated firewall log issues as to threats or possible compromises.
- Provide daily maintenance and support for all Enterprise Boundary Defense systems including monitoring system and log files.
- Review and resolve automated firewall log issues as to threats or possible compromises.
- Notify appropriate personnel of possible threats or systems vulnerabilities.
- Respond appropriately to reported or identified incidents in accordance with the Incident response plan.
- CSP Security Posture Assessment: Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks).
- Security Architecture Documentation, Design and Implementation: Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment.
- Cloud Security Operations and Monitoring: Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution.
- Audit, Compliance and Governance: Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions.
- Training and Knowledge Transfer: Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management.
Required Skills, Qualifications and Experience:
Minimum Experience:
- Five (5) years of relevant experience to include the following:
- Working knowledge of Firewalls.
- Working knowledge and understanding of industry standard network environments to include firewall and security hardware/software.
- Working knowledge of Information Assurance Best Practices.
- In depth knowledge of LAN and WAN operations.
- Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders.
- Comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies, to include, but not limited to, IA standards.
- Working knowledge of the installation, configuration and day-to- day sustainment of network equipment, to include but not limited to firewalls and other network appliances.
Security Clearance:
- Sensitivity Level: Must possess IT-I Critical Sensitive security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.
- Clearance: DoD Secret
Certifications:
- IAT Level II certification or higher (one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP.
- Computing Environment (one of the following): CCSA, CCSE or CCSM
Location:
- Candidates must reside within a commutable distance of one of the following locations in order to work onsite full time: Columbus, OH; Fort Belvoir, VA; or New Cumberland, PA.
Preferred Qualifications:
- One of the following: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+
Work Environment and Physical Demand:
- Must be able to lift up 50 lbs.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
The SharePoint Analyst Lead analyzes user needs to determine functional and cross-functional requirements. Identifies resources required for each task. The SharePoint Analyst Lead is responsible for leading the functional and analytical aspects of the SharePoint Online (SPO) environment within the DOD365-J tenant. This role bridges the gap between business users, mission partners, and technical teams by analyzing user requirements, optimizing collaboration solutions, and ensuring operational continuity across SharePoint and integrated Microsoft platforms such as Power Automate, Power Apps, Power BI, and Dataverse. The SharePoint Analyst Lead supports modernization and migration efforts away from deprecated SharePoint features, provides Tier 2 and Tier 3 operational support, and ensures functional solutions comply with DISA and DoD policies. The position involves direct engagement with customers, developing and maintaining workflows, lists, and libraries, and driving user adoption of secure and efficient modern collaboration tools. This position plays a critical role in maintaining system performance, ensuring compliance with Service Level Agreements (SLAs), and providing actionable insights to leadership regarding system health, functional issues, and end-user experience.
This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.
Responsibilities Include:
- Analyze user and mission partner requirements to determine functional and cross-functional SharePoint needs.
- Translate business requirements into functional site designs, workflows, and list/library structures within the modern SharePoint Online environment.
- Support the migration from deprecated SharePoint features (e.g., InfoPath, Classic Workflows, custom scripting) to modern SPO alternatives such as SPFx and the Power Platform (Power Automate, Power Apps, Power BI, Power Pages).
- Identify opportunities to leverage Microsoft's low-code/no-code tools to replace legacy processes and reduce reliance on custom applications.
- Document functional requirements, process flows, and configuration details to support governance, sustainment, and knowledge transfer.
- Ensure staffing aligns with customer requirements and that qualified personnel with appropriate clearances are assigned.
- Foster a culture of accountability, collaboration, and continuous improvement within the program team.
- Lead Tier 2 and Tier 3 functional support for SharePoint and Dynamics CRM service requests, incidents, and user inquiries (averaging ~90 tickets per month).
- Execute out-of-the-box customizations and configuration changes to support user needs, business intelligence dashboards, and workflow automation.
- Categorize service requests as Tier 2 support, new project work, or escalation candidates, and route accordingly.
- Manage ticket queue and ensure all tickets are assigned, acknowledged, and updated in compliance with SLAs.
- Communicate status updates to customers weekly (service requests) or every two business days (incidents) until closure.
- Resolve tickets within SLA timeframes and document all resolutions and lessons learned for inclusion in the knowledge base.
- Coordinate with the DISA J6 Tier I Service Desk, DEOS support teams, and higher-tier engineers when technical escalation is required.
- Maintain and update the list of all SharePoint site owners and points of contact (POCs) to ensure proper permissions management and accountability.
- Support performance monitoring of the SPO environment and assist in tracking metrics related to system availability, uptime, and user satisfaction.
- Participate in performance improvement initiatives, identifying functional or configuration-related bottlenecks and recommending corrective actions.
- Contribute to weekly and monthly reports with updates on service tickets, incidents, SLAs, and functional health metrics.
- Remediate functional-level IAVA findings in collaboration with security and architectural teams (e.g., addressing deprecated workflows or permissions risks).
- Collaborate with monitoring and operations teams to interpret system alerts related to SharePoint availability and proactively prevent downtime.
- Participate in meetings and reviews related to system performance, modernization initiatives, and process optimization.
- Promote adoption of modern SharePoint features, encouraging secure and efficient collaboration practices across the organization.
- Document and share best practices, standard operating procedures (SOPs), and configuration guides to support consistency and compliance.
- Act as the primary functional liaison between the business users, technical engineering teams, and governance stakeholders.
Required Skills, Qualifications and Experience:
- Education/Experience: BA/BS in a technical or managerial discipline.
- Citizenship and Clearance:
- US Citizenship is required.
- Must have and maintain a current DoD Secret clearance.
- Experience: 5+ years of progressive experience in SharePoint functional analysis, administration, or solution delivery (with at least 2 years in SharePoint Online or DOD365-J environment).
- Demonstrated experience supporting end-users and mission partners with SharePoint configuration, Power Platform tools, and workflow development.
- Experience working in or supporting DoD environments preferred.
- Proficiency in designing and maintaining SharePoint lists, libraries, permissions, workflows, and site templates.
Preferred Qualifications:
- ITIL Foundation or equivalent process management certification desirable.
- IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
Compensation: $110,000 - $130,000
This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
We are looking for a Team Lead Firewall Administrator to join our team in support of a program with a DoD customer.
Responsibilities Include:
- Provide overall supervision for vendor employees to include, but not limited to, planning, and managing the project professionally, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided.
- Resolve problems, allocate resources, manage personnel, and monitor operation performance taking direction from the government to ensure complete satisfaction.
- Under general supervision, develop the requirements of a product from inception to conclusion.
- Develop required specifications for simple to moderately complex problems.
- Coordinate with the Vendor PM, TPOCs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.
- Provide input to the PM on the schedule, weekly and monthly reports, transition plan, 8570/8140 reports, IPR briefings, and kick-off meeting.
- Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications.
- Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required.
- Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms.
- Participate in the development, testing, and implementation of firewalls and proxy servers
- Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs).
- Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance.
- Evaluate and recommend firewall solutions for technology refreshes.
- Deploy and sustain new firewall solutions as prescribed by the government.
- Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
- Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services.
- Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite.
- Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense.
- Provide firewall troubleshooting (24x7x365 on-call support).
- Review and resolve automated firewall log issues as to threats or possible compromises.
- Provide daily maintenance and support for all Enterprise Boundary Defense systems including monitoring system and log files.
- Review and resolve automated firewall log issues as to threats or possible compromises.
- Notify appropriate personnel of possible threats or systems vulnerabilities.
- Respond appropriately to reported or identified incidents in accordance with the Incident response plan.
- CSP Security Posture Assessment:Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks).
- Security Architecture Documentation, Design and Implementation:Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment.
- Cloud Security Operations and Monitoring:Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution.
- Audit, Compliance and Governance:Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions.
- Training and Knowledge Transfer:Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management.
Required Skills, Qualifications, and Experience:
- Experience:
- Five (5) years relevant experience to include:
- Working knowledge and understanding of CheckPoint firewalls to include versions R80.40 and R81.10 and industry standard network environments to include firewall and security hardware/software. Must have knowledge and understanding of Information Assurance Best Practices.
- In depth knowledge of LAN and WAN operations, understanding of how to use Incident Ticket Tracking systems for inputting incident tickets and creating work orders along with a comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies to include, but not limited to, IA standards.
- Hands-on experience with the installation, configuration, and day-to-day sustainment of network equipment, to include but not limited to firewalls, proxy servers, cloud services and other network appliances.
- Security Clearance:
- Must possess IT-I Critical Sensitive security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC).
- Clearance Required: DoD Secret
- Certifications:
- IAT Level II certification or higher (must have one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP.
- Computing Environment (must have one of the following): CCSA, CCSE or CCSM
- Location:
- Candidates must reside within a commutable distance of one of the following locations in order to work onsite full time: Columbus, OH; Fort Belvoir, VA; or New Cumberland, PA.
Preferred Qualifications:
- One of the following: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+
Work Environment and Physical Demand:
- Must be able to lift up 50 lbs.
Compensation: $90,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.
AGE Solutions is a premier technology and professional services company, providing in-depth consulting, advanced technology solutions, and essential services throughout the U.S. government, defense, and intelligence sectors. Prioritizing innovation and client-focused solutions, we assist major agencies in addressing intricate issues and ensuring a more secure future.
AGE Solutions is seeking an experienced Task Order Project Manager to lead, oversee, and monitor the execution of an enterprise AV/VTC support program for a DoD Agency. The selected candidate will serve as a single management point of contact between the Government customer, the contract team, and AGE Solutions' senior leadership team. The selected candidate will be responsible for all aspects of TO performance to including staffing, employee mentorship, customer satisfaction, completion of all TO activities, quality management, submission of deliverables, subcontractor management, and financial performance.
Responsibilities Include:
- Serves as the project manager for a complex task order and shall assist the Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Managers, Government management personnel and customer agency representatives.
- Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
- May be tasked to participate in Site Surveys for future technical refreshes and for Site Visits and System Testing for Augmentation Outside Vendor Contracts to communicate all findings and recommendation to the assigned VTC Engineer POC.
- Develop and manage project schedules for AV/VTC maintenance activities and installations.
- Develop and manage project plans.
- Oversee technical execution of the task order and ensure quality delivery of work and deliverables across all task areas.
- Develop and submit presentations and reports concerning all aspects of execution.
- Lead In Progress Review (IPR) meetings with government and contractor stakeholders.
- Develop and submit status reports to the government customer, including Monthly Status Reports (MSRs)
- Ensure the continued qualification and access of the contract team and submit associated reports such as 8140 compliance reports, CAC reports, etc.
- Coordinate daily with the contract team and government customer.
- Provide reporting and updates to the AGE PMO.
Required Skills, Qualifications and Experience:
- Experience:
- Five (5) years relevant experience and 5 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.
- Education:
- BS or BA degree or four (4) additional years of related experience.
- Certifications:
- Must have a current Project Management Professional (PMP) or equivalent.
- Must have at least one of the following: AMX Technician (Networked AV) Certification, Completed Crestron CTI Technician Track Certification, or AVIXA CTS certification.
- Clearance:
- Must possess a High Risk, Secret, Critical Sensitive with a Tier 5/SSBI investigation (DoD Top Secret).
Preferred Qualifications:
- Experience managing DoD AV/VTC installation, configuration, programming, maintenance, and support contracts.
- Technical AV/VTC experience.
- Security+ CE certification or higher.
Work Environment and Physical Demand:
- Must be able to sit and work at a computer for extended periods.
- Must be able to occasionally visit installation and customer sites and assist team members.
- Work may require lifting and moving equipment of up to 40 pounds.
Compensation: $95,000+
At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.
- 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
- Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
- 401(k) with Match: We match 3% of your contributions with immediate vesting.
- Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
- Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
- Parental Leave: 15 days of fully paid leave for new parents, because family matters.
- Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
- Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
- Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
At AGE, you'll do work that matters, supported by a company that delivers for its people.