Tekstream Solutions Address Jobs in Usa

Work Setting: Hybrid (Remote + On-site)

Work Location: 3611 14th Ave, Brooklyn, 11218

About NSIPA:

Network Solutions IPA (NSIPA) is a leading New York–based Independent Practice Association with a diverse, multi-specialty provider network. The organization has grown to more than 600 physician members, serving over 100,000 patients across New York City, Nassau, Suffolk, and Westchester counties.

We are committed to helping independent providers succeed in the transition to value-based care.​

Through strategic partnerships, operational support, and robust payer relationships, NSIPA delivers the tools, resources, and expertise that allow practices to grow, perform, and succeed in today’s complex healthcare landscape without sacrificing independence. ​ We achieve this by collaborating with payers to deliver Quality Incentive Programs, Shared Savings arrangements, and Risk-Based Contracts. Contracted with over 21+ Payers for over 600+ Providers.  

NSIPA provides a comprehensive suite of services, including credentialing and network operations, provider engagement, and contracting; care coordination and member outreach; and provider-and patient centered programs. As part of New York State’s 1115 Medicaid Waiver, NSIPA plays a key role in identifying, screening, and addressing health-related social needs by connecting Medicaid members to community-based resources and care supports. These services are designed to strengthen provider efficiency, address health related social care needs, and advance value‑based care and population health opportunities. Recognized as one of New York’s fastest‑growing IPAs, NSIPA supports improved clinical outcomes, enhanced provider performance, and cost savings for payers through its robust infrastructure and operational expertise.

Position Overview:

The medical assistant at NSIPA plays a pivotal role in advancing member health outcomes and quality performance across the IPA’s provider network operating at the intersection of clinical support, care coordination, and community health. This hybrid role is focused on proactive member engagement, closure of clinical care gaps, coordination of health-related social needs (HRSN) services under the Medicaid 1115 waiver, and identification of non-utilizing members who have disengaged from the healthcare system. The MA serves as a critical link between members, providers, and the broader care team to ensure equitable access to preventive primary care services.

Roles & Responsibilities:

Care Gap Closure

·      Identify members with open quality care gaps using health plan reports, registry data, and EHR dashboards.

·      Proactively contact members via phone, text, mail or in person to close care gaps including preventative screenings, lab work, immunizations, and chronic condition management follow-ups.

·      Coordinate and schedule needed services in collaboration with the care team and provider offices.

·      Document all care gap closure activities accurately and in a timely manner within the EHR and care management platforms.

Annual Wellness Visit (AWV)

·      Identify members due for annual wellness visits through care gap files or health plan performance reports.

·      Facilitate AWV workflows with providers, ensuring screenings, referrals, and follow-up orders are completed and documented.

·      Conduct targeted outreach to members to schedule and confirm AWV appointments.

Outreach to Non-Utilizing Members

·      Identify members who have not sought medical services within a defined period (non-utilizers).

·      Design and execute targeted outreach campaigns to reengage non-utilizing members and connect them to primary care and preventive services.

·      Partner with community health workers and care navigators to conduct field-based outreach for members who are difficult to reach through standard channels.

·      Document all outreach attempts and outcomes, escalating complex cases to care management teams as appropriate.

1115 Waiver & HRSN Services Coordination

·      Identify members’ Health‑Related Social Needs (HRSN) using validated screening tools and document findings in the HER.

·      Transfer members with identified HRSN needs to the 1115 team or to one of the screeners/navigators on the 1115 team for further assessment and support.

·      Collaborate with the 1115 team, social workers, and community health workers to ensure members receive seamless navigation and timely access to services.

Provider Practice Assistance

·      Assist provider with intake responsibilities for members under NSIPA.

·      Ensure proper documentation and coding standards are being followed.

·      Address VBC payer performance opportunities and develop action plan to improve performance.

Skills & Competencies:

·      Proficiency in EHR platforms and care management tools.

·      Excellent verbal and written communication skills.

·      Ability to engage diverse member populations with empathy and cultural competence.

Required Qualifications:

·      Minimum 1-3 years of experience as a Medical Assistant in a clinical, IPA, managed care or health plan environment

·      Prior experience with member outreach, community health, or case management workflows preferred.

·      Ability to manage multiple priorities, meet quality targets, and work independently in a hybrid/remote environment.

Why Join NSIPA?

·      High-impact leadership role with direct influence on organizational strategy.

·      Opportunity to shape the future of value-based care across diverse populations.

·      Collaborative, mission-driven environment focused on improving patient outcomes.

·      Visibility, growth, and the ability to build and scale performance programs.

Physical Demands:

The physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit for extended periods of time; use hands to finger, handle, or feel; make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or utilize computer equipment; reach with hands and arms; and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or detect differences between colors, including shades of color and brightness.

EEO Statement:

• NSIPA is an equal opportunity employer committed to diversity and inclusion. We encourage applications from all qualified individuals regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

A Call Center Representative is responsible for managing customer interactions through phone and process requests. Key duties include answering inbound calls, making outbound calls, using customer relationship management (CRM) system to log interactions, de-escalating complaints, and maintaining professional communication to ensure customer satisfaction. 

Core Responsibilities:

• Customer Support:  Answering inquiries, troubleshooting problems, and providing information about products and services.
• Call Management:  Handling a high volume of inbound calls efficiently and professionally, as well as making outbound calls for follow-ups or sales.
• Problem Solving:  Identifying customer needs, de-escalating issues, and finding effective solutions to ensure satisfaction.
• Data Entry:  Accurately and efficiently documenting customer interactions in a multi-system platform.
• Processing Payments:  Taking orders, processing payments, and sometimes upselling products or services based on customer needs. 

Key Skills and Qualities:

• Communication: Strong active listening and clear verbal communication skills are essential for understanding and addressing customer needs effectively.
• Patience: The ability to remain calm and empathetic, especially when dealing with frustrated customers.
• Problem-Solving: A knack for analyzing issues and developing appropriate solutions.
• Technical Proficiency: Comfort using call center software, CRM systems, and other relevant tools.
• Professionalism: Maintaining a positive and professional attitude to represent the company well. 

Environment:

• Call center representatives work in a dedicated contact center environment and are often the first point of contact for customers.
• They must adhere to company policies, service level agreements, and performance metrics, such as call handling times and customer satisfaction scores. 

Required qualifications:

• Legally authorized to work in the United States
• 18 years or older
• Available to work: weekdays

Preferred qualifications:

• At least high school diploma or equivalent or higher
• Retail skills: customer service
• Retail skills: addressing customer complaints

Production Supervisor – Manufacturing Operations

Location: Pensacola – 1st & 2nd Shift

Role Summary

The Production Supervisor is responsible for the safety, quality, delivery, cost, and people performance of their assigned production area. This position leads a team of Team Leaders who oversee front-line operators to ensure consistent execution of the ASD Lean Operating System. The Supervisor drives operational discipline through daily management, visual controls, and leader standard work (LSW). This role ensures adherence to production schedules, manages labor and time reporting, and develops front-line leaders through coaching, feedback, and accountability. The Supervisor is expected to be a visible leader — spending significant time in the work area conducting Gemba walks, facilitating problem-solving, and ensuring standard work and processes are followed.

Core Responsibilities

1. Leadership & Daily Management

• Lead the daily operations of assigned production areas, ensuring adherence to Safety, Quality, Delivery, Cost, and People (SQDCCP) targets.
• Conduct daily shift start-up and end-of-shift meetings to review previous performance and current priorities.
• Ensure effective shift hand-offs, communicating key performance updates, downtime issues, and safety concerns.
• Actively participate in Gemba walks to observe performance, reinforce standards, and engage employees.
• Maintain visibility on the shop floor, reinforcing standard work and addressing issues in real time.
• Translates strategic intent into execution of safety, quality, and production initiatives.

2. People Management & Administration

• Directly manage and develop 6–10 Group Leaders / Team Leaders.
• Manage and approve all timekeeping, including hours worked, overtime, vacation, personal, and sick time in the company timekeeping system.
• Monitor attendance, address issues promptly, and ensure accurate labor reporting.
• Conduct performance reviews, coaching sessions, and progressive discipline when required.
• Promote positive employee relations, consistent communication, and accountability at all levels.
• Leads the review of team member experience survey results — celebrates strengths and drives action plans to improve high-impact leading indicators.

3. Safety & 5S Leadership

• Ensure all safety procedures and PPE standards are followed; model safe behaviors at all times.
• Conduct daily safety huddles and follow up on incidents, near-hits, and corrective actions.
• Partner with EHS and Maintenance to ensure hazards identified through Red Tag Logs or inspections are addressed promptly.
• Lead and audit 5S activities to sustain a safe, clean, and organized work environment.

4. Quality & Process Control

• Ensure production teams follow the Quality Control Plan (QCP) and adhere to all SOPs and inspection standards.
• Review daily quality metrics, address deviations, and support root cause and corrective action activities.
• Coach Team Leaders and operators on quality standards, containment, and process ownership.
• Reinforce problem-solving discipline and follow up on open quality issues until closure.

5. Planning, Scheduling & Performance

• Execute the daily and weekly production schedule in alignment with planning and materials requirements.
• Coordinate staffing and headcount to meet takt time and labor map requirements.
• Monitor key performance indicators (SQDCCP) and drive countermeasures when targets are missed.
• Ensure accurate reporting of downtime, scrap, and productivity through the plant’s production systems.

6. Leader Standard Work (LSW) & System Discipline

• Adhere to and execute the daily Leader Standard Work (LSW) cadence — including visual checks, performance reviews, and floor verification activities.
• Ensure Team Leaders maintain their own LSW routines (board updates, shift huddles, audits, and 5S).
• Audit and update Team Boards, ensuring visibility to KPIs, countermeasures, and standard work adherence.
• Use Gemba-based observation and coaching to reinforce continuous improvement behaviors.

7. Continuous Improvement & Problem Solving

• Facilitate or participate in structured problem-solving events (PDCA, 5-Why, Kaizen).
• Empower Team Leaders to identify, escalate, and resolve process issues quickly.
• Collaborate with Engineering, Maintenance, and Quality to eliminate recurring losses and inefficiencies.
• Drive ownership of standard work and accountability for sustaining improvements.

Leadership Expectations

• Leads by example — visible, engaged, and consistent in word and action.
• Coaches and develops Team Leaders and to strengthen the leadership pipeline.
• Maintains composure under pressure and focuses on problem-solving, not blame.
• Encourages transparency, accountability, and teamwork across shifts and departments.
• Champions continuous improvement and embodies the principles of the ASD Lean Operating System.

Qualifications

• Associate’s or Bachelor’s degree in Operations, Industrial Technology, or related field preferred; equivalent experience accepted.
• Minimum 5+ years of manufacturing experience, including 2+ years in a leadership or supervisory capacity.
• Proven ability to manage hourly teams, timekeeping systems, and attendance programs.
• Strong understanding of safety, quality systems, and lean manufacturing principles.
• Excellent communication, conflict resolution, and coaching skills.
• Proficient in Microsoft Office, timekeeping systems (Kronos, ADP, or equivalent), and ERP production tracking tools.
• Willingness to work flexible shifts as needed and maintain regular floor presence.

Position Impact

The Production Supervisor is a critical link between leadership strategy and daily execution. Success in this role is measured by how effectively the Supervisor leads through people — achieving operational targets, developing leaders, and maintaining disciplined adherence to the ASD Lean Operating System.

Spyglass Talent Solutions, a retained recruitment firm based in Raleigh, NC, has been engaged by a specialty subcontractor based in the Southeast United States to conduct a search for an Division President.

Reporting to the Executive Vice President, the Division President is responsible for developing and executing the overall strategy of the business line, overseeing and optimizing the performance of company departments and profit centers. The Restoration Production Division focuses on large-scale commercial and structural restoration projects, including structural concrete repair, masonry repair, and waterproofing. This is not a remediation-focused business line.

As Division President, this strategic leadership role will focus on creating comprehensive business strategies, monitoring critical performance metrics, and driving continuous improvement across operational frameworks. The Division President will develop and implement leading indicators to proactively identify potential challenges, work closely with regional teams and corporate leadership, and ensure the organization's operational excellence and strategic alignment. Through strategic vision and hands-on leadership, the Division President will be accountable for enhancing internal processes, elevating customer experiences, and delivering sustained business performance across the entire business line.

Responsibilities

Team Leadership & Development

· Manage and lead recruiting, hiring, and mentoring to build a talent pipeline that supports strategic regional objectives

· Lead performance review meetings to foster transparency, address challenges, and share strategic insights

· Cultivate a culture of excellence, innovation, and customer-centricity

Strategic Leadership & Growth

· Comprehensively monitor performance of departments, identifying strategic opportunities for improvement across the business line

· Develop and leverage leading indicators to proactively identify and address potential organizational challenges

· Identify capabilities to expand, refine, or eliminate to strengthen market competitiveness.

· Establish strategic pricing models for bids and vendor relationships that support broader business objectives

· Develop and manage comprehensive budgets and resource allocation strategies

Operational Excellence

· Conduct systematic analysis of operational issues, distinguishing between isolated and systemic challenges, and implement strategic solutions

· Drive continuous improvement initiatives to enhance internal processes, operational efficiency, and customer experience

· Collaborate to create and implement comprehensive "Best Practices" that drive organizational excellence

· Strategically assess and optimize labor resources and operational capabilities across the business line

· Conduct strategic assessment tours of southeastern divisions to validate operational performance and strategic implementation

Cross-Functional Collaboration

· Align service strategies and ensure consistent execution through cross-functional collaboration

· Provide executive leadership with detailed performance reports and forward-looking strategic recommendations

· Lead comprehensive performance and job cost reviews to drive strategic decision-making

· Serve as a strategic technical advisor, ensuring technical excellence and innovation across the business line

· Leverage technology including CRM and ERP to drive visibility and forecasting accuracy.

Qualifications

· 10+ years of leadership experience in commercial building restoration

· Proven track record of driving operational excellence and customer satisfaction

· Experience developing KPIs and strategic performance metrics

· Advanced analytical and problem-solving skills

· Strong leadership communication skills

· Extensive knowledge of restoration scopes including masonry, concrete, stonework, sealants, waterproofing, and stucco

· Proficiency in Salesforce and Microsoft Office Suite

· Ability to travel throughout the southeastern United States

AGE Solutions is seeking a VTC Lead. The position under general supervision to assist in developing and supporting technical requirement solutions for Audio Visual (AV), Video Telepresence (VTC), Digital Signage (DS), and Internet Protocol Television (IPTV) systems. This role researches and collaborates with vendors to support Government troubleshooting, installation, and configuration of system components. The Engineer ensures accurate technical solutions, provides expert analysis and recommendations, and supports continuous improvement through business process development and optimization.

This position requires on-site support and is based out of Battle Creek, MI.

Key Responsibilities:

• 
  
• Assist in developing technical requirement solutions for AV/VTC/DS/IPTV products and services
  
• Research, evaluate, and collaborate with vendors to support Government troubleshooting and sustainment efforts
  
• Support installation, configuration, and integration of system components across enterprise environment
  
• Provide expert analysis and guidance on IT/technical solutions supporting AV and collaboration technologies
  
• Ensure technical recommendations are accurate, feasible, and aligned with customer needs
  
• Support complex technical requirements development, including feasibility studies and gap analysis
  
• Define and develop improved business process solutions to increase operational efficiency
  
• Conduct business process reengineering efforts and recommend enhancements based on industry best practices
  
• Support forecasting, planning, and technical roadmap development using industry trends and best practices
  
• Support dual classification video conferencing solutions in secure environments as required
  

Required Qualifications:

• 
  
• Five (5) years of relevant experience with AV/VTC/DS/IPTV solutions
  
• Must have an active DoD Top Secret clearance at a minimum
  
• Must have one (1) of the following certifications:
  
  • 
    
  • AMX Technician (Networked AV) Certification, or
    
  • Crestron CTI Technician Track Certification, or
    
  • AVIXA CTS Certification
    
  
  
  
• Demonstrated experience working with:
  
  • 
    
  • Crestron
    
  • Cisco
    
  • Biamp / AMX
    
  • Extron
    
  
  
  
• Experience supporting troubleshooting, installation, and configuration of AV/VTC system components
  
• Ability to research, evaluate, and collaborate with vendors to support technical problem resolution
  
• Demonstrated ability to provide accurate technical recommendations and expert analysis on IT solutions
  
• Experience conducting feasibility studies and/or gap analysis for technical requirements
  
• Experience defining and improving business processes, including business process reengineering
  
• Ability to support forecasting and planning efforts using industry best practices.
  
• Location: This position is onsite at our customer's location in Battle Creek, MI, requiring up to 10% travel (CONUS).
  

Compensation: $70k+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is seeking an Audio-Visual Command Meeting (AVCM) Engineer. In this role, you will travel within their assigned zone to support Senior Executive Services (SES) and Military Officer conference and meeting spaces. This role provides installation, troubleshooting, and sustainment support for enterprise audio-visual systems and will augment support to other zones as required. The ideal candidate is a hands-on AV professional with strong technical expertise, the ability to lead AV efforts on-site, and experience working in classified environments.

This position is based out of Ft. Belvoir, VA with regional CONUS travel.

Key Responsibilities:

• 
  
• Travel within assigned zone and provide augmentation support to other zones as needed
  
• Support SES and Military Officer conference and meeting spaces
  
• Install, pull, terminate, label, and test all AV-related cables, connectors, and interfaces
  
• Install projection screens, plasma/LED displays, speakers, and related AV hardware
  
• Perform installation of AV systems at client sites, including full room deployments
  
• Read and interpret blueprints, drawings, and technical documentation
  
• Wire and build AV racks to standard and customer specifications
  
• Serve as the Lead Audio Visual Engineer on projects and customer engagements
  
• Manage AV projects across various models and makes of equipment
  
• Conduct testing, analysis, troubleshooting, and corrective actions on systems, networks, hardware, and software
  
• Demonstrate thorough understanding of AV wiring standards and connector types across AV cable types
  
• Support internet-based video solutions including switchers, codecs, interfaces, and room design solutions
  
• Access classified areas to support Enterprise JWICS installation and troubleshooting of system hardware (user account not required)
  

Required Qualifications:

• 
  
• Five (5) years of relevant experience with AV engineering
  
• Have an active DoD Top Secret clearance at a minimum
  
• Have one (1) of the following certifications:
  
  • 
    
  • AMX Technician (Networked AV) Certification, or
    
  • Crestron CTI Technician Track Certification, or
    
  • AVIXA CTS Certification
    
  
  
  
• Ability to support mission-critical AV/VTC systems under pressure
  
• Demonstrated experience working with:
  
  • 
    
  • Crestron
    
  • Cisco
    
  • Biamp / AMX
    
  • Extron
    
  
  
  
• Willingness to travel throughout the zone as required
  
• Strong troubleshooting skills to quickly diagnose and restore AV/VTC services
  
• Ability to follow escalation procedures and provide status updates and corrective action plans to leadership/PMO
  
• Experience using a ticketing system (e.g., ServiceNow) to document troubleshooting, actions taken, and resolution details
  
• Ability to provide routine ticket updates until closure and document root cause and resolution steps
  
• Ability to provide daily operational status reporting for non-operational rooms, including estimated restoration timelines
  
• Location: This position is onsite at our customer's location in Ft. Belvoir, VA and requires up to 50% travel (CONUS).
  

Compensation: $70,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

The Senior SharePoint Architect serves as the lead technical authority responsible for the planning, architecture, engineering, and modernization of DISA J6's SharePoint and Dynamics CRM platforms. This role supports both Platform Services and Operations and Maintenance Service Delivery, ensuring solutions are secure, scalable, and aligned to DISA's enterprise technology roadmap and cloud transition goals. The Sr. SharePoint Architect designs architecture to include the software, hardware, and communications to support the total requirements as well as provide for present and future cross-functional requirements and interfaces. Identifies, assesses, and presents options for meeting the functional and technical requirements including hardware and software updates or upgrades. Responsible for developing high level system design diagrams. Ensures these systems are compatible and in compliance with the standards for open systems architectures, the Open Systems Interconnection (OSI) and International Standards Organization (ISO) reference models, and profiles of standards - such as Institute of Electrical and Electronic Engineers (IEEE) Open Systems Environment (OSE) reference model - as they apply to the implementation and specification of Information Management (IM) solution of the application platform, across the application program interface (API), and the external environment/software application. Ensures that the common operating environment is compliant. Evaluates analytically and systematically problems of workflows, organization and planning and develops appropriate corrective action.

This is an onsite position located within the National Capital Region. Individuals must reside within a commutable distance in order to work onsite full time.

Responsibilities Include:

Architecture, Design, and Integration

• 
  
• Design, maintain, and evolve SharePoint and CRM architectures for both on-prem and cloud environments (DOD365-J).
  
• Develop and manage technical roadmaps aligned with J6's enterprise architecture.
  
• Serve as the lead integrator for enterprise-level planning, stability, and infrastructure design.
  
• Recommend, evaluate, and implement tools and technologies for system performance optimization.
  
• Lead migration planning for SharePoint and Dynamics CRM modernization into O365 environments.
  

Engineering and Operations

• 
  
• Provide Tier 3/4 engineering and Tier 2/3 operational support for SPO and Dynamics CRM.
  
• Maintain versioning, backups, and high availability of mission-critical systems.
  
• Design and maintain automated deployment pipelines across NIPR and SIPR environments.
  
• Coordinate and perform system monitoring, patching, and capacity management.
  
• Support certification and accreditation (C&A) and ATO processes through RMF compliance.
  

Technical Leadership and Innovation

• 
  
• Lead modernization from deprecated SharePoint features (InfoPath, classic workflows) to Power Platform-based solutions.
  
• Support Power Platform (Power Apps, Power Automate, Power BI, Power Pages) and Dataverse integrations.
  
• Provide expertise for integration testing, performance monitoring, and system resiliency.
  
• Produce architecture documentation, design diagrams, and governance records.
  
• Conduct demonstrations and training for government staff and administrators.
  

Required Skills, Qualifications and Experience:

• 
  
• Education/Experience: BA/BS in Information Systems, Computer Science, or related technical field.
  
• Citizenship and Clearance:
  
  • 
    
  • US Citizenship is required.
    
  • Must have and maintain a current DoD Secret clearance.
    
  
  
  
• Experience: Minimum 10 years of experience in SharePoint and Microsoft technology architecture, development, and operations within DoD or enterprise environments.
  
• Ability to manage competing priorities in a fast-paced, mission-critical environment.
  
• Supervise and mentor technical teams across SharePoint, CRM, and cloud migration efforts.
  
• Coordinate collaboration between architecture, engineering, and operations staff.
  

Preferred Qualifications:

• 
  
• Microsoft Certified: SharePoint Administrator (MS-301), Microsoft Certified: Power Platform Solution Architect Expert, Microsoft Certified: Azure Solutions Architect Expert (AZ-305), or other relevant SharePoint Architect certification
  
• IAM III certification preferred: CASP+, CISSP, CISM, or other 8140 IAM certification.
  

Compensation: $130,000 - $165,000

This position is part of a pipeline for a future opportunity supporting a DoD customer. Employment is contingent upon contract award and government customer approval. AGE Solutions is actively engaging talent ahead of award and encourages both current incumbents and new candidates to express interest.

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

We are looking for a Firewall Administrator to join our team in support of a program with our DoD customer.

Responsibilities Include:

• 
  
• Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications.
  
• Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required.
  
• Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms.
  
• Participate in the development, testing, and implementation of firewalls and proxy servers
  
• Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs).
  
• Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance.
  
• Evaluate and recommend firewall solutions for technology refreshes.
  
• Deploy and sustain new firewall solutions as prescribed by the government.
  
• Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
  
• Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services.
  
• Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite.
  
• Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense.
  
• Provide firewall troubleshooting (24x7x365 on-call support).
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Provide daily maintenance and support for all Enterprise Boundary Defense systems including monitoring system and log files.
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Notify appropriate personnel of possible threats or systems vulnerabilities.
  
• Respond appropriately to reported or identified incidents in accordance with the Incident response plan.
  
• CSP Security Posture Assessment: Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks).
  
• Security Architecture Documentation, Design and Implementation: Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment.
  
• Cloud Security Operations and Monitoring: Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution.
  
• Audit, Compliance and Governance: Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions.
  
• Training and Knowledge Transfer: Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management.
  

Required Skills, Qualifications and Experience:

Minimum Experience:

• 
  
• Five (5) years of relevant experience to include the following:
  
  • 
    
  • Working knowledge of Firewalls.
    
  • Working knowledge and understanding of industry standard network environments to include firewall and security hardware/software.
    
  • Working knowledge of Information Assurance Best Practices.
    
  • In depth knowledge of LAN and WAN operations.
    
  • Knowledge of industry standard Incident Ticket Tracking systems for inputting incident tickets and creating work orders.
    
  • Comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies, to include, but not limited to, IA standards.
    
  • Working knowledge of the installation, configuration and day-to- day sustainment of network equipment, to include but not limited to firewalls and other network appliances.
    
  
  
  

Security Clearance:

• 
  
• Sensitivity Level: Must possess IT-I Critical Sensitive security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.
  
• Clearance: DoD Secret
  

Certifications:

• 
  
• IAT Level II certification or higher (one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP.
  
• Computing Environment (one of the following): CCSA, CCSE or CCSM
  

Location:

• 
  
• Candidates must reside within a commutable distance of one of the following locations in order to work onsite full time: Columbus, OH; Fort Belvoir, VA; or New Cumberland, PA.
  

Preferred Qualifications:

• 
  
• One of the following: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+
  

Work Environment and Physical Demand:

• 
  
• Must be able to lift up 50 lbs.
  

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

We are looking for a Team Lead Firewall Administrator to join our team in support of a program with a DoD customer.

Responsibilities Include:

• 
  
• Provide overall supervision for vendor employees to include, but not limited to, planning, and managing the project professionally, ensuring that work is scheduled properly to obtain maximum use of resources; ensuring that accurate and timely reports are provided.
  
• Resolve problems, allocate resources, manage personnel, and monitor operation performance taking direction from the government to ensure complete satisfaction.
  
• Under general supervision, develop the requirements of a product from inception to conclusion.
  
• Develop required specifications for simple to moderately complex problems.
  
• Coordinate with the Vendor PM, TPOCs, and government user representatives to ensure accurate solutions and user satisfaction on technical matters.
  
• Provide input to the PM on the schedule, weekly and monthly reports, transition plan, 8570/8140 reports, IPR briefings, and kick-off meeting.
  
• Plan and deploy Enclave Boundary Defense systems and programs including firewall, proxy server, cloud services and other devices and applications.
  
• Plan and deploy De-Militarized Zones (DMZs) for each managed firewall as required.
  
• Provide onsite and remote support to boundary security and programs, which include Checkpoint Firewalls, Aviatrix Product Suite, various types of cloud security, security controls and any other platforms.
  
• Participate in the development, testing, and implementation of firewalls and proxy servers
  
• Verify devices are configured in accordance with DISA Security Technical Implementation Guides (STIGs).
  
• Product lifecycle management and upgrades to include installation of hotfixes, patches, and any other features to improve product performance.
  
• Evaluate and recommend firewall solutions for technology refreshes.
  
• Deploy and sustain new firewall solutions as prescribed by the government.
  
• Coordinate with Tier III support teams and government customers throughout design, planning, implementation, and sustainment phases.
  
• Research and provide quotes and documents necessary to renew licenses and equipment maintenance for firewall, proxy and cloud services.
  
• Maintain all current applicable firewall, proxy appliance and cloud services policies to include DoD. Participate in the development, implementation, and maintenance of a secure and effective means of remote access for employees who are working offsite.
  
• Develop and deliver briefings to the upper-level management as required on a variety of subjects relating to Enclave Boundary Defense.
  
• Provide firewall troubleshooting (24x7x365 on-call support).
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Provide daily maintenance and support for all Enterprise Boundary Defense systems including monitoring system and log files.
  
• Review and resolve automated firewall log issues as to threats or possible compromises.
  
• Notify appropriate personnel of possible threats or systems vulnerabilities.
  
• Respond appropriately to reported or identified incidents in accordance with the Incident response plan.
  
• CSP Security Posture Assessment:Conduct comprehensive security assessments of existing and planned CSP deployments, identifying vulnerabilities and recommending remediation actions aligned with industry best practices and relevant security frameworks (e.g., NIST CSF, CIS and Benchmarks).
  
• Security Architecture Documentation, Design and Implementation:Document, design, implement, and maintain secure network architectures for CSP environments, including secure connectivity, network segmentation, intrusion detection/prevention systems (IDS/IPS), and data loss prevention (DLP) solutions. Maintaining comprehensive documentation of security controls, configurations, and processes within the CSP environment.
  
• Cloud Security Operations and Monitoring:Provide continuous security monitoring and incident response capabilities for CSP environments, including log analysis, threat intelligence integration, vulnerability management, and incident response planning and execution.
  
• Audit, Compliance and Governance:Ensure compliance with relevant security regulations and standards (e.g., FedRAMP, FISMA, NIST) for CSP environments, including documentation, reporting, and audit support. Cooperating fully with authorized Government audits and assessments of the CSP environment, providing timely access to documentation, systems, and personnel. Follow DoD Cloud Computing Security Requirements Guide (SRG) and other applicable DoD issuances and instructions.
  
• Training and Knowledge Transfer:Provide training and knowledge transfer to Government personnel on best practices for securing CSP environments, covering topics such as cloud security fundamentals, secure configuration, threat detection and response, and incident management.
  

Required Skills, Qualifications, and Experience:

• 
  
• Experience:
  
  • 
    
  • Five (5) years relevant experience to include:
    
    • 
      
    • Working knowledge and understanding of CheckPoint firewalls to include versions R80.40 and R81.10 and industry standard network environments to include firewall and security hardware/software. Must have knowledge and understanding of Information Assurance Best Practices.
      
    • In depth knowledge of LAN and WAN operations, understanding of how to use Incident Ticket Tracking systems for inputting incident tickets and creating work orders along with a comprehensive knowledge of DOD and DLA security regulations, guidelines, and policies to include, but not limited to, IA standards.
      
    • Hands-on experience with the installation, configuration, and day-to-day sustainment of network equipment, to include but not limited to firewalls, proxy servers, cloud services and other network appliances.
      
    
    
    
  • Security Clearance:
    
    • 
      
    • Must possess IT-I Critical Sensitive security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC).
      
    • Clearance Required: DoD Secret
      
    
    
    
  • Certifications:
    
    • 
      
    • IAT Level II certification or higher (must have one of the following): CCNA Security, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, CASP+ CE, CCNP Security, CISA, CISSP (or Associate), GCED, GCIH, or CCSP.
      
    • Computing Environment (must have one of the following): CCSA, CCSE or CCSM
      
    
    
    
  • Location:
    
    • 
      
    • Candidates must reside within a commutable distance of one of the following locations in order to work onsite full time: Columbus, OH; Fort Belvoir, VA; or New Cumberland, PA.
      
    
    
    
  
  
  

Preferred Qualifications:

• 
  
• One of the following: AWS Cloud Practitioner, Microsoft Certified: Azure Fundamentals, or Comp TIA Cloud+
  

Work Environment and Physical Demand:

• 
  
• Must be able to lift up 50 lbs.
  

Compensation: $90,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.

AGE Solutions is seeking an experienced Task Order Project Manager to lead, oversee, and monitor the execution of an enterprise AV/VTC support program for a DoD Agency. The selected candidate will serve as a single management point of contact between the Government customer, the contract team, and AGE Solutions' senior leadership team. The selected candidate will be responsible for all aspects of TO performance to including staffing, employee mentorship, customer satisfaction, completion of all TO activities, quality management, submission of deliverables, subcontractor management, and financial performance.

Responsibilities Include:

• 
  
• Serves as the project manager for a complex task order and shall assist the Program Manager in working with the Government Contracting Officer (KO), the task order-level Task Order Managers, Government management personnel and customer agency representatives.
  
• Under the guidance of the Program Manager, responsible for the overall management of the specific task order(s) and ensuring that the technical solutions and schedules in the task order are implemented in a timely manner.
  
• May be tasked to participate in Site Surveys for future technical refreshes and for Site Visits and System Testing for Augmentation Outside Vendor Contracts to communicate all findings and recommendation to the assigned VTC Engineer POC.
  
• Develop and manage project schedules for AV/VTC maintenance activities and installations.
  
• Develop and manage project plans.
  
• Oversee technical execution of the task order and ensure quality delivery of work and deliverables across all task areas.
  
• Develop and submit presentations and reports concerning all aspects of execution.
  
• Lead In Progress Review (IPR) meetings with government and contractor stakeholders.
  
• Develop and submit status reports to the government customer, including Monthly Status Reports (MSRs)
  
• Ensure the continued qualification and access of the contract team and submit associated reports such as 8140 compliance reports, CAC reports, etc.
  
• Coordinate daily with the contract team and government customer.
  
• Provide reporting and updates to the AGE PMO.
  

Required Skills, Qualifications and Experience:

• 
  
• Experience:
  
  • 
    
  • Five (5) years relevant experience and 5 years of leadership experience with progressively higher responsibility in the public and/or private sector in the IT and/or consulting fields.
    
  
  
  
• Education:
  
  • 
    
  • BS or BA degree or four (4) additional years of related experience.
    
  
  
  
• Certifications:
  
  • 
    
  • Must have a current Project Management Professional (PMP) or equivalent.
    
  • Must have at least one of the following: AMX Technician (Networked AV) Certification, Completed Crestron CTI Technician Track Certification, or AVIXA CTS certification.
    
  
  
  
• Clearance:
  
  • 
    
  • Must possess a High Risk, Secret, Critical Sensitive with a Tier 5/SSBI investigation (DoD Top Secret).
    
  
  
  

Preferred Qualifications:

• 
  
• Experience managing DoD AV/VTC installation, configuration, programming, maintenance, and support contracts.
  
• Technical AV/VTC experience.
  
• Security+ CE certification or higher.
  

Work Environment and Physical Demand:

• 
  
• Must be able to sit and work at a computer for extended periods.
  
• Must be able to occasionally visit installation and customer sites and assist team members.
  
• Work may require lifting and moving equipment of up to 40 pounds.
  

Compensation: $95,000+

At AGE Solutions, we reward performance, invest in growth, and share success. Our benefits support the whole person, professionally, financially, and personally.

• 
  
• 26 Days Paid Leave: Includes vacation, sick, personal time, and holidays. You choose how to use it.
  
• Performance Bonuses: Performance bonuses are awarded based on individual contributions and company-wide results, aligning recognition with impact.
  
• 401(k) with Match: We match 3% of your contributions with immediate vesting.
  
• Financial Protection: Company-paid life insurance up to $300K and options for additional coverage for you and your dependents.
  
• Health Benefits: Multiple medical plans, dental, vision, FSA and HSA options to fit your needs.
  
• Parental Leave: 15 days of fully paid leave for new parents, because family matters.
  
• Military Differential Pay: We bridge the gap for employees on active duty, so they don't take a financial hit while serving.
  
• Professional Growth: Paid training and certifications, tuition reimbursement, and the tools and tech to get the job done right.
  
• Shared Success: In the event of a company sale, our CEO has committed to returning 80% of net proceeds to employees. This ensures our team shares in the long term value they help create.
  

At AGE, you'll do work that matters, supported by a company that delivers for its people.