Technology Usage Survey Jobs in Usa

Company Description

Machaon Diagnostics is a clinical reference laboratory and contract research organization (CRO) that focuses on diagnosing, treating, and monitoring hemostatic and thrombotic conditions, complement-mediated disorders, and rare genetic diseases. Our mission is to save more lives with lab tests. Originating from a collaboration of four laboratory scientists, the team now includes clinicians, scientists, consultants, and technologists with over 400+ years of collective expertise. We provide esoteric and routine testing services to a broad clientele, including community hospitals, university medical centers, clinics, commercial laboratories, and research facilities, as well as biotechnology, pharmaceutical, and medical device companies. Our primary goal is to deliver high-quality testing with industry-leading speed.

Role Description

• This is a full-time, on-site role located in Berkeley, CA. The IT Associate will Install, maintain and configure hardware and software systems according to company policies. Troubleshoot and repair network, hardware and software components. Perform routine maintenance and inspection of network and server systems. Administer and maintain Google Workspace and other company related software programs as assigned.

• Manage and maintain server hardware, storage solutions, and network equipment (routers, switches, firewalls).
• Manage user lifecycle processes, including provisioning, de-provisioning, and access control.
• Support and secure endpoints across macOS and Windows environments.
• Support processes and systems for asset inventory and management for hardware, software, and subscription services
• Support the onboarding process of new employees to include system setup, adding accounts to the AD infrastructure, and shipping computers and peripherals to employees
• Support IT projects to completion with direction from the Director of Laboratory Information Systems
• Supports issuing new computer hardware and the disposition of end-of-life equipment
• Supports IT requirements through direct employee and guest support for remote and on-site staff
• Perform other related duties as required and identified in goals set by the Director of Laboratory Information Systems or CEO.

    Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum 3 years of experience in system administration, network administration or related field, ideally within a healthcare or similarly regulated environment.
• Demonstrated competence with Microsoft 365 / Entra ID (Azure AD), Active Directory, and MDM solutions
• Familiarity with Google Workspace
• Strong troubleshooting and problem-solving skills.
• A+/Network+/Security+ Certification is preferred

·        Demonstrate a high degree of integrity, enthusiasm, and initiative daily.

Constant adherence to HIPAA compliance and patient confidentiality requirements

Please send a cover letter and resume to the Human Resources Director

Department Focus

The IT function supports business needs and continuous improvement efforts through appropriate technology, and effective information systems and infrastructure.

Job Description and Duties:

Job Summary:

This position is responsible for supporting the Information Technology initiatives at Hayward Tyler Inc. The ideal candidate will be highly motivated and will have practical experience supporting a Windows based network and fundamental networking, PC hardware and software, and computer/networking security knowledge. Ideal candidates will be friendly, courteous, and willing to work as part of a team. Provide training and documentation to end users. You will be primarily responsible for the company’s helpdesk ticketing system, assist with network and system administration, setup and deploy workstations, assist with server maintenance, and participate in on call rotation.

1. End User Support

a. Sets up, configures, and supports end user hardware and software

b. Troubleshoot and fix/repair desktop hardware/software issues at root cause

c. Desire to work with users to ensure the available tools are functioning

d. Quick response to user needs

e. Willingness to spend time helping users understand the best use of available tools

2. End User Training

a. Train staff on the proper/best use of available software

b. Create, update, and maintain end user documentation.

c. Work with departments to build customized documentation and training plans for current and new employees

3. Maintain the IT ticketing system

a. Triage and work incoming tickets

b. Escalate as necessary

4. Product Center Support

a. Provide support for our PLM software.

b. Assist users with adds, moves, and changes in the system.

5. Assist with network support

a. Maintain servers and network hardware

b. Assist with patching of servers

c. Assist with Network/System Administration

Supports Continuous improvement efforts through involvement in structured problem solving and other activities using LEAN concepts.

Minimum qualifications:

• 1-3 years of experience in a support position; customer service or Help Desk type position or a combination thereof.

• Due to sensitive data handling for government contracts, U.S. Citizenship is required.

• An associate degree, or higher, in an IT related field or equivalent work experience.

• Advanced knowledge of Windows operating systems, required. Installation, repair, and troubleshooting.

• Knowledge/experience working with and managing a Microsoft Server based network (Active Directory, DHCP, DNS, File Sharing) is required.

• Experience working with a support ticketing system, required.

• After hours support of business applications is required.

• Some travel may be required.

• Excellent written and verbal communication skills, required.

• Experience working with and supporting the Microsoft Office suite, required.

• Experience administering and maintaining Product Center a plus

• Experience with using and/or administering Microsoft SharePoint a plus.

• Experience supporting mobile devices in the enterprise is a plus.

• IT Industry certifications are also a plus, but not required.

• Strong interpersonal and problem-solving skills

• Outgoing and willing to take the lead on projects and initiatives

• Ability to get things done in a timely manner but yet with high quality and thoroughness

• Detail oriented, organized, and highly motivated

• Positive attitude and willingness to assist wherever needed

• Great attitude towards teamwork and overcoming daily challenges

• Responsible for other duties as assigned

JOB DESCRIPTION

One of Insight Global's clients is seeking an IT Consultant to join their team in Philadelphia, PA onsite 3x a week. This person will play a critical role in supporting IT financial operations, project budget management, and vendor contract administration. This position serves as a key liaison between IT Leadership, Finance, and external partners to ensure accurate forecasting, cost center management and alignment of budgets with organizational goals. Key Responsibilities: - IT Forecasting & FP&A Partnership: Support monthly and quarterly IT forecasts, ensure accurate accounting and variance reconciliation across cost centers, contribute to FP&A narratives, and act as a liaison between IT leadership and Finance. - Cost Center & Project Financial Management: Partner with managers on reclasses, accruals, amortizations, and quarterly submissions, while tracking capital and operational project budgets, variances, and compliance with financial governance. - Purchase Orders & Budget Alignment: Create and manage purchase orders tied to service renewals and budgeted line items, ensuring alignment with quarterly planning and budget controls. - External Resource & Contract Support: Manage financial aspects of vendor and consultant contracts, including tracking terms, renewals, and commitments, and coordinating with procurement and legal for compliance and execution. - Ad Hoc & Operational Financial Support: Provide timely support for financial questions, troubleshooting, vendor requests, formatting issues, and special requests outside standard processes.

REQUIRED SKILLS AND EXPERIENCE

- Bachelor's degree in Finance, Accounting, Information Technology, or related field. - 3+ years of experience in IT financial operations, FP&A, or related roles, with a strong understanding of budgeting, forecasting, and financial reporting. - Proficiency in financial systems (e.g., SAP, Oracle) and advanced Microsoft Excel, with experience supporting IT project financial management. - Familiarity with IT cost structures, vendor contract administration, and procurement processes. - Strong communication and collaboration skills, with the ability to manage multiple priorities and meet deadlines in a fast‑paced environment

Compensation:

$33/hr to $36/hr.

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Our client is a leading home furnishings retail company known for its unique design, high quality products and exceptional customer service. The company specializes in offering a wide range of kitchen, entertaining, décor and furniture items that cater to various styles and preferences, ensuring our customers find exactly what they need to make their homes joyful and stylish.

Position Summary:

We’re seeking a dedicated specialist to close technology skill gaps and accelerate adoption of enterprise applications. This role focuses on empowering employees through personalized training, enablement programs, and ongoing support, ensuring high proficiency in the technologies that drive business growth and productivity.

Essential Job Duties and Responsibilities:

Assessment & Planning:

• Define role based proficiency standards for key applications
• Conduct one on one technology skills assessments for all employees
• Develop gap analyses and create individual training plans tailored to each employee

Instructional Design & Delivery:

• Build curricula using adult learning best practices and accessibility standards
• Maintain an evolving catalog of learning resources and publish roadmaps, FAQs, and release note briefings for new features
• Deliver training through multiple formats: large group presentations, small group workshops, micro learning videos, interactive labs, and personalized coaching sessions

Enablement & Adoption:

• Provide consultative guidance to reduce how to support tickets and promote self-service
• Create job aids, quick reference guides, and maintain a knowledge base of resources
• Partner with HR and IT to embed training into onboarding and change management initiatives
• Establish and manage a champions network to reinforce best practices across departments

Measurement & Continuous Improvement:

• Track adoption metrics, proficiency scores, and training effectiveness
• Report KPIs and continuously refine programs based on feedback and data

Education and Experience:

• Bachelor’s degree in Education, Instructional Design, Educational Technology, or related field
• Deep knowledge of adult learning theory (Andragogy) and experience using one or more instructional design frameworks (ADDIE, ALC, UDL)
• 5+ years designing and delivering adult learning programs for diverse learners

Special Requirements:

• Weekend work to suit business needs.

Knowledge, Skills, and Abilities:

• Strong facilitation skills across multiple modalities; excellent written and visual communication
• Advanced expertise with the Microsoft 365 suite (Teams, SharePoint, OneDrive, Outlook, Excel, PowerPoint, Word, Power BI)
• Ability to quickly become an expert in and NetSuite; prior experience is a strong plus

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, crouch, kneel, bend, climb, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.

Benefits:

• Competitive salary commensurate with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• 401K Retirement Savings + Company Match
• Paid Vacation, PTO and Holidays
• Company sponsored life insurance and LTD
• Health Savings Account + Company Match
• Generous Employee Discount
• Verizon Discount
• Referral Bonus Program
• Opportunities for professional development and career advancement

Beyond TalentEdge has a direct hire opportunity for an experienced Sr. Technology Consultant.

As the Sr. Technology Consultant you will be responsible for business development, and all aspects of client management to ensure quality and value driven services that meet or exceed customer expectations.

This position also provides project management and quality assurance for the design, specification, contract documents, and construction administration services for projects.

Partial list of Responsibilities are below – a full job description can be provided to qualified/interested candidates:

Responsibilities include, but not limited to:

• Manages all aspects of client marketing and sales.
• Meets with clients to analyze needs and makes recommendations for services needed.
• Determines workload forecasting and planning.
• Writes proposals and establishes project plan for assigned projects.
• Conducts site assessment to determine project scope and budgets.
• Develops cost estimates for assigned projects.
• Creates project design and specifications.
• Manages Bid/RFP development and administration for assigned projects.
• Writes project status reports.
• Assists with staff recruitment, as requested.
• Accomplishes all other duties and tasks as appropriately assigned or requested.

Qualifications:

• AAS or BS in IT, telecom or electrical design or related field and a minimum of ten (8) years of project management and client management experience, plus ten (8) years of experience in the design of communication and/or security systems, or an equivalent combination of related work experience, training and/or education sufficient to successfully perform the essential duties of the job is required.
• Experience in managing and/or producing designs in Revit is a required.
• BICSI RCDD or equivalent professional certification is a plus.
• PMI Project Management Certification is a plus.
• Must possess a valid driver’s license and access to a personal, insured automobile.

KNOWLEDGE, SKILLS & ABILITIES:

• Proficient use of standard office equipment including computers, telephones, printers, scanners, plotters.
• Proficient in Microsoft Office Suite, including Word, Outlook, Excel and PowerPoint, Visio.
• Advanced knowledge of Autodesk Revit and AutoCAD applications.
• Strong written and verbal communication skills.
• Excellent negotiation skills.
• Excellent public speaking skills and ability to promote the Company through public presentations.
• Ability to develop Requests for Proposals (drawings and specifications) for publicly bid projects.
• Demonstrated leadership ability including overall project management and assignment/oversight of work.
• Strong estimation skills.
• Knowledge of CSI Division 270000 and 280000 spec writing.

Salary - $75,000 - $85,000

“Beyond TalentEdge is an Equal Opportunity Employer. It is the policy of Beyond TalentEdge to provide equal opportunity in employment and conditions of employment to all individuals regardless of age, race, color, religious beliefs, national origin, sexual orientation, gender identity, sex, veteran or military status, disability, pregnancy-related condition, predisposing genetic characteristics, genetic information, marital status, familial status, prior arrest, domestic violence victim status, non-job related convictions, participation in lawful activities outside of our workplace, or any other status protected by law.”

IT Helpdesk & Support Manager

Exciting opportunity to join a growing Fortune 500 organization!

You will manage a team of 20+ IT Support Techs and will oversee the day-to-day operations across numerous locations in the NE. Your mission is to balance tactical daily operations with strategic process improvements.

This is a direct hire position.

You will be based in an area southwest of Boston (Canton/Norwood/Walpole general area) with oversight for locations in MA, MD, VA, and RI (potential future expansion to other NE states). You will travel to various locations, as needed (majority of travel will be day trips, with approx. 20% overnight trips).

Excellent benefits include: 10% target bonus, 401k match, stock awards, flex time, paid training, etc.

RESPONSIBILITIES:

• Lead, mentor, and supervise 20+ IT Support Techs and ensure the delivery of an exceptional IT Service Experience
• Manage daily Helpdesk operations, including staff schedules & workload distribution
• Ensure prompt response & resolution of incidents/service requests while monitoring ticket queues & performance metrics
• Establish & enforce Helpdesk policies, procedures, & SLAs
• Act as primary escalation point for complex or critical technical issues
• Identify recurring technical issues & implement root-cause solutions to improve stability
• Maintain & improve internal documentation, Knowledgebase, & SOPs
• Oversee onboarding & ongoing training programs for IT Technicians
• Prepare reports & executive dashboards re: Helpdesk performance, trends, improvement areas
• Coordinate with other IT teams to resolve system-wide problems & ensure compliance
• Collaborate with various depts. to ensure IT support alignment with business goals

REQUIRED:

• 1+ years as an IT Support/Help Desk Manager, including hire/fire responsibility
• 5+ years of hands-on IT Support or Helpdesk experience
• Strong technical understanding of IT systems, hardware, software, & networks
• Ability to mentor & train new IT Technicians
• Experience with ITSM systems & remote support tools
• Experience in data management & reconciliation
• Strong analytical, problem-solving, communication, & customer service skills
• Must have a driver mindset with a high sense of urgency in a fast-paced environment
• Must pass a background check & drug test (excluding THC)
• Must have a valid driver's license, reliable vehicle, & clean driving record

PREFERRED:

• ITIL certifications
• Budgeting & vendor management experience
• SLA & KPI management experience
• Cybersecurity compliance knowledge

W2 ONLY; NO 3rd Parties, C2C, or Visa Sponsorship

Campus

OSU-Oklahoma City

Contact Name & Email

Dr. Mauricio Torres,

Work Schedule

Courses may be day or evening.

Appointment Length

6 months or less

Hiring Range

$750.00 per credit hour or $800.00 per credit hour for a class with lab (based on full enrollment).

Special Instructions to Applicants

Resume and cover letter are required for full consideration. Official transcripts will be required upon hire.Job Summary:

To develop in each student the skills of critical thinking and to help students learn the subject matter presented to them in order for that student to become a positive member of the community.

Essential Job Functions:

The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

Required Qualifications

Skills, Knowledge, Abilities Required:

Preferred Qualifications

Working Conditions:

Physical Requirements:

The work environment and physical demands described here are representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation.

The IT Project Coordinator will be responsible for planning, managing, and executing cross-functional IT projects to support our client's business goals. The role requires strong collaboration, organizational, and stakeholder management skills, with a focus on meeting project timelines and budgets.

Key Responsibilities:

• Coordinate the activities between all the teams that need to make changes
• Will be mostly normal hours; may require some flexible time for updates, when necessary, after hours
• Oversee and develop a project task list (tracker), risk/issue/action, project contacts and a full-scale project plan as required within our client's United States Inc.'s approved applications and systems
• Assemble and coordinate project resources both internally, externally, and with 3rd parties
• Manage project budget, resource allocation, project plan, project trackers and project timelines as required
• Communicate expectations to stakeholders and team, gaining acceptance and accomplishing customer business objectives
• Work with the Resource Management Group to explore ways to drive efficiencies on third party project delivery

Qualifications:

• 3+ years' experience in Project Coordination
• Strong VAR (value added reseller) experience
• Proficiency in Microsoft Word, Excel, and Project
• Excellent customer interfacing skills
• Strong communication skills, both written and verbal
• Proven experience in effective meeting facilitation

Job Summary:

We are seeking a detail-oriented IT Asset Management / IT Operations Executive responsible for managing the complete lifecycle of IT assets. The role involves provisioning laptops for new employees, coordinating international shipments, recovering assets from exiting employees, and ensuring devices are reimaged and prepared for reuse. The candidate will play a key role in maintaining efficient asset tracking and inventory management.

Key Responsibilities:

• Laptop configuration and provisioning for new joiners, ensuring devices are ready as per company standards before onboarding.
• Coordinate and manage international shipments of IT assets, including documentation, logistics coordination, and tracking.
• Handle asset recovery from exiting employees and ensure timely return of company-issued devices.
• Reimage and prepare returned devices for reissue, ensuring systems are properly wiped, updated, and compliant with company policies.
• Maintain accurate records of IT assets and ensure proper tracking across procurement, deployment, recovery, and disposal.
• Support overall IT asset lifecycle management including inventory monitoring, audits, and reporting.
• Coordinate with internal teams such as HR, IT support, and logistics to ensure smooth asset allocation and recovery.
• Ensure compliance with company IT policies and security standards during asset provisioning and reallocation.

Required Skills & Qualifications:

• Experience in IT Asset Management, IT Operations, or End User Support.
• Knowledge of laptop provisioning, imaging, and device preparation processes.
• Experience with asset tracking tools or inventory management systems.
• Strong coordination skills for handling logistics and international shipments.
• Good documentation and record-keeping abilities.
• Basic knowledge of operating systems, device configuration, and IT security practices.
• Strong organizational and communication skills.

ESSENTIAL FUNCTIONS 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

MINIMUM QUALIFICATIONS 

Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

• Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

• Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

• Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

• Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

• Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

• Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

• Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.