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We are seeking a BI Enablement & Analytics Training Lead to support and scale a Citizen Developer Program by empowering business analysts with training, mentorship, and best practices in analytics development.

Key Responsibilities:

• Support Citizen Developers with dashboard development, data modeling, and visualization best practices

• Deliver training sessions, workshops, and enablement materials

• Promote BI governance standards and scalable development practices

• Track program adoption and analytics usage metrics

Requirements:

5+ years in Business Intelligence / Analytics

Strong expertise in Qlik Cloud and working knowledge of Power BI

Experience in training, enablement, or developer support

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

CommanderAI has built the go-to revenue engine for a $100B+ industry. We help haulers find, win, and keep more business using AI-driven data, automation, and a sales workflow built specifically for this market.

We’re hiring a high-volume Account Executive (AE) with uncapped upside to take qualified opportunities from our SDR team and turn them into long-term, high-value customers. If you love running tight sales cycles, delivering sharp demos, and closing net-new logos in an industry that’s just starting to adopt modern tech, keep reading.

What you’ll do

• Own the close: Take qualified meetings and opportunities from SDRs and drive them from discovery through demo, proposal, and signed agreement.

• Run high-impact discovery: Quickly understand a hauler’s line of business and current sales process so you can map CommanderAI to real business outcomes.

• Deliver killer demos: Lead a high velocity sales cycle with tailored demos that show owners and sales leaders how CommanderAI helps them find and win more customers.

• Master High-Velocity Sales: You will be a closing machine. Expect to handle a high volume of inbound demos daily (4-6+/day @ 20-30 min ea). You are ruthless with your time management, quick on your feet, and able to move haulers from "Hello" to "Signed" in 30 days or less.

• Build and manage pipeline: Maintain super fast sales cycles in a clean, accurate pipeline, including deal stages, close dates, and forecast in our CRM.

• Quote and negotiate: Create pricing proposals and quotes, handle objections, and negotiate terms that align value, margin, and long-term partnership.

• Collaborate to win: Partner closely with SDRs on handoffs and follow-through, and with onboarding / product to ensure a smooth go-live and strong early usage.

• Be the trusted advisor: Act as a consultative partner to haulers - not a feature pitcher - helping them modernize their sales process with AI.

• Bring the market back inside: Relay feedback, objections, and feature requests from prospects to leadership and product to help shape the roadmap.

What you’ve done

• Experience: 3+ years in a quota-carrying Account Executive or closing role in B2B, ideally SaaS. Experience selling into SMB / mid-market is a plus.

• Closing track record: Consistently hit or exceeded quota in a closing role, with clear examples of managing a structured sales process from discovery to close.

• Industry familiarity (nice-to-have): Experience selling to waste & recycling, field services, logistics, construction, or other operations-heavy industries.

• Strong communicator: Comfortable presenting to owners, GMs, and sales teams. You can simplify complex tech and keep the conversation focused on ROI and outcomes.

• Process & CRM minded: You live in a CRM, keep your pipeline clean, and can forecast your business with reasonable accuracy.

• Self-starter: You don’t need hand-holding. You show up prepared, run your territory like a business, and find ways to create momentum.

• Comfort with AI & software: You don’t have to code, but you should be comfortable demoing SaaS and talking about AI in practical, non-hype terms.

Why CommanderAI

• Compensation: Competitive base salary + uncapped commission and fast-payouts.
• Structure: Clear quota, transparent comp plan, and no cap on what you can earn if you keep closing.
• Category momentum: Waste and recycling is modernizing fast, and there is no dominant sales platform in the space yet. You’ll help define it.
• Real-world impact: You’re not selling another dashboard for marketers. You’re helping haulers win business, grow routes, and create jobs.
• Ground-floor seat: Join a tight, high-caliber team early, help shape the sales playbook, and grow into senior AE / sales leadership as we scale.

Equal Opportunity

CommanderAI is an equal opportunity employer and values diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability.

The BPO Post-Closing Associate is responsible for processing loan closing packages in accordance with company policies and client requirements. This role ensures accuracy, completeness, and timely handling of post-closing documentation while maintaining strong communication with internal teams and clients.

Essential Duties and Responsibilities

• Opening packages and creating orders in VSI internal systems.
• upload original signed closing package documents into internal systems for processing, retention, and client accessibility.
• Complete required tasks within VSI internal applications and client systems accurately and timely.
• Review returned loan documents for completeness and accuracy; upload and file documents accordingly.
• Maintain open and effective communication with customers and internal department members to ensure timely and accurate processing.
• Review deed and mortgage documents to ensure recordable documents are present for Quality Control and Auditing.
• Copy, scan, and retain completed package documents for internal records and client access.
• Shipping Collateral Docs out to Lenders.
• Consistently meet or exceed established production standards, performance metrics, and Service Level Agreements (SLAs).
• Prepare completed loan packages for overnight delivery to lenders following established delivery and shipping procedures.

Additional Responsibilities

• Provide backup support to other department functions as needed to maintain workflow continuity.
• Perform additional duties as assigned, including mandatory overtime when required.

Education and Experience

Required:

• High School Diploma or equivalent

Preferred:

• One (1) year of related experience in mortgage, loan processing, or post-closing operations

Knowledge, Skills, and Abilities

• Strong organizational skills
• High attention to detail and accuracy
• Ability to multitask in a fast-paced environment
• Proficiency with Microsoft Excel, Word, and Adobe applications

Physical Requirements

• Reading, sorting, and data review
• Prolonged sitting
• Telephone and computer usage
• Verbal communication, hearing, and visual acuity

Working Conditions

• Standard office environment
• Ability to work overtime as required

Role: Engagement Manager– Digital Health Experience

Location: Remote (U.S.)

Duration: 6-Month Contract

Working Time Zone: PST (Pacific Time Zone)

Position Overview

We are seeking a Engagement Manager– Digital Health Experience to lead the deployment, adoption, and engagement optimization of mobile digital health applications within the U.S. healthcare ecosystem. This role requires a hands-on professional with strong experience in launching digital health platforms, managing deployments, and driving sustained patient engagement through data-driven engagement strategies.

The ideal candidate will have experience deploying consumer-facing healthcare applications used by patients across providers and payer organizations, while leveraging engagement tools and analytics platforms to improve patient adoption, retention, and usage metrics such as DAU/MAU.

This role will work closely with product, engineering, digital marketing, and care management teams to ensure successful rollout of mobile applications and to design engagement loops that increase patient participation and long-term platform usage.

Key Responsibilities

• Lead deployment and rollout of mobile digital health applications across healthcare provider or payer environments.
• Manage end-to-end implementation and project management of digital health platforms, ensuring successful launches and smooth adoption by patient populations.
• Design and implement patient engagement strategies and engagement loops to drive consistent application usage and retention.
• Utilize engagement platforms such as , Intercom, Mixpanel, or similar tools to design communication workflows, patient messaging, and engagement campaigns.
• Monitor and optimize digital engagement metrics, including DAU, MAU, retention rates, and user engagement trends.
• Analyze user behavior data and analytics to improve patient onboarding, engagement journeys, and digital experience.
• Collaborate with product, analytics, and engineering teams to continuously enhance patient engagement features and workflows.
• Coordinate with healthcare stakeholders to ensure digital tools align with clinical workflows and patient care programs.

Required Qualifications

• Strong experience in deploying and managing digital health applications within healthcare provider or payer environments.
• Hands-on experience in project management and platform implementation for consumer-facing digital products.
• Experience driving user engagement, retention, and adoption for mobile or digital applications.
• Familiarity with engagement platforms such as , Intercom, Mixpanel, or similar customer engagement and analytics tools.
• Experience tracking and optimizing digital engagement metrics such as DAU, MAU, retention, and user lifecycle engagement.
• Strong analytical and problem-solving skills with the ability to translate data insights into engagement improvements.

Preferred Qualifications

• Experience working within digital health, healthcare technology, or healthcare consumer platforms.
• Familiarity with healthcare ecosystems including provider systems, payer platforms, and patient engagement solutions.
• Experience integrating engagement tools with mobile health applications or digital health platforms.
• Background working with health systems, health plans, digital health startups, or healthcare technology consulting firms.

• Upsell and Expand: Identify and act on opportunities to grow platform usage and adoption within each account (e.g., new advisor teams, new features, deeper integrations).
• Drive Adoption: Lead advisor engagement post-sale by training teams, driving daily usage, and embedding Vise into the firm's operating rhythm. Success means AUM managed on Vise grows consistently.
• Own Relationships: Be the primary point of contact for named enterprise accounts-building trust, anticipating needs, and making sure advisors and home office stakeholders are set up for long-term success.
• Be the Client Voice: Capture advisor feedback and surface insights internally to influence product development, roadmap priorities, and client experience improvements.
• Orchestrate Onboarding: Partner with implementation, product, and service teams to seamlessly onboard new firms and teams-ensuring a smooth transition and successful launch.
• Collaborate Cross-Functionally: Liaise with sales, investments, product, and marketing to align efforts and execute on account growth strategies.
• Support Strategic Projects: Join demos, prep executive updates, and help shape the enterprise success playbook as we scale.

• 3+ years of experience in account management, relationship management, or client success in a B2B SaaS, fintech, or wealth management environment
• Experience working with or selling to financial advisors, broker-dealers, or enterprise RIAs
• Knowledge of investment products and strategies commonly used by financial advisors
• Proven track record of driving adoption, increasing product usage, and growing client relationships
• A sales-forward, consultative mindset with the ability to identify upsell opportunities and close them in partnership with sales
• Comfort managing enterprise clients with complex organizational structures and high expectations
• Strong communication and relationship-building skills-both with advisors and internal stakeholders
• Highly organized and proactive, with the ability to juggle multiple priorities and keep momentum across accounts
• Strong understanding of investment platforms, TAMPs, custodians (e.g., Schwab, Fidelity, Pershing), and the advisor tech stack is a plus
• Experience with Salesforce and comfort analyzing account data to inform strategy

• Opportunity to make a significant impact at a hyper-growth fintech start-up
• Competitive salary and equity
• Unlimited PTO and great benefits, including $1 medical insurance
• 401k plan with generous matching and self-directed brokerage account option
• Access to investment management and free financial advice from one of our partner RIA firms
• Paid lunches at our NYC office
• Career growth and development opportunities

Pyramid Systemsis seeking a highly skilled and experienced Software Asset Management (SAM) ServiceNow Architect supporting the Department of the Air Force (DAF

Enterprise IT as a Service (EITaaS) program to lead the design, implementation, and maintenance of our SAM solution within the ServiceNow platform. The ideal candidate will possess deep expertise in ServiceNow SAM Pro, software licensing models, and IT asset management best practices. This role will be responsible for translating business requirements into technical solutions, ensuring data accuracy and integrity, and driving continuous improvement of our SAM processes. You will collaborate closely with cross-functional teams, including IT Operations, Procurement, Finance, to optimize software investments and mitigate compliance risks.

• Must have a Secret clearance
• MUST HAVE A Bachelor's Degree
• MUST BE A US CITIZEN ( NO SPONSORSHIP)
• Hybrid role- Site location is 14370 Newbrook Dr Chantilly, VA
• 10+ years of expereince with ServiceNow
• 5+ years of experience supporting and configuring IT Asset Management (ITAM), preferably with a focus on Software Asset Management (SAM).
• 3+ years of experience implementing and configuring ServiceNow SAM Pro.
• Proven experience with software licensing models (e.g., perpetual, subscription, SaaS) from major vendors (e.g., Microsoft, Oracle, Adobe).
• Experience with software discovery tools and techniques.
• Experience with data analysis and reporting.
• Deep understanding of ServiceNow SAM Pro functionality and configuration options.
• Strong knowledge of software licensing models and compliance requirements.
• Proficiency in ServiceNow scripting (e.g., JavaScript).
• Experience with ServiceNow integration technologies (e.g., REST APIs, web services).
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.

Preferred Skills:

• ServiceNow Certified Master Architect (CMA) or Certified Technical Architect (CTA) in SAM.
• ServiceNow Certified System Administrator (CSA).
• ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM)
• ITIL Foundation Certification.
• Proactive and self-motivated with a strong desire to learn and grow.
• Excellent attention to detail and commitment to accuracy.
• Ability to manage multiple tasks and prioritize effectively.
• Strong customer service orientation.
• Ability to communicate technical concepts to non-technical audiences.

Client Summary:

Our client builds financial technology for real life. Their technology eases the stress of paying for life’s expenses by giving people more options on how and when they pay. They offer a next-generation, no-fee credit card that can be managed through a powerful mobile app, as well as a point-of-sale payment option available at more than 25,000 service locations, including 1 in 2 auto dealerships, optical practices, dentist offices, veterinary clinics, and specialty healthcare services. By introducing a flexible way to pay over time, we are proud of our ability to lift up service providers and retailers while helping consumers when necessary expenses arise... regardless of whether they were expected or unexpected.

Included on the 2022 Inc. 5000 list, a Most Loved Workplace®, Best Point of Sale Company, and as a Top Fintech Startup by CB Insights!

• With proven product to market fit and rapid success across thousands of merchants and millions of customers, we are expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it.

The Role:

We are looking for a self-motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast-growing team and manage SMB accounts (focusing on single stores). This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post-activation. The goal is to promote maximum usage of the product while supporting company growth (activations).

What You’ll Own:

• Execute day-to-day responsibilities associated with Remote Activation Accounts
• Meet weekly and monthly activation and usage targets as designated by the leadership team
• Manage onboarding and activation for single store locations
• Review account performance and revenue data; develop and implement strategies to increase usage and ROI
• Identify gaps within processes and resolve them efficiently and in a timely manner
• Ensure compliance with company standards and procedures
• Take on variable, rotating duties as assigned

Requirements

What You'll Bring:

• Excellent verbal & written communication and facilitation skills
• Experience in leading and training accounts
• Strong interpersonal skills and a proven ability to work collaboratively with others
• Intelligent, go getter, ambitious, self-motivated individual who is hungry for success
• Highly efficient and organized
• Proven experience in putting together business plans and data analysis
• Proficient in Google Suite and Salesforce
• Sales experience a plus

The Perks:

• Mission driven + empowered + collaborative
• Competitive pay and stock options
• Unlimited PTO
• Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, & Maternity Leave
• Newly added HSA and Pet Insurance
• 401K Plan with Matching
• Cell Phone Stipend
• Casual Dress
• Team based strategic planning + Team owned deliverables

Cultural Competencies for Success:

• Serve others before self - Service oriented mindset
• Own the impact - Maintain and build our relationships with our teams
• Connect genuinely - Be a proud ambassador
• Act fast - Respond to internal team members in a timely manner
• Include always - Work closely with team and actively welcome peers within the organization
• Innovate for good - Help our current and prospective merchants utilize our innovative technology to help patients and customers alike

We are looking for a highly motivated AI Engineer to join our IT team. This role is ideal for someone passionate about building real-world AI solutions and eager to work across the full AI technology stack—from model integration and retrieval pipelines to agentic AI workflows, multi-agent orchestration, and application-level features used by business teams. You will also contribute to data engineering efforts that feed AI capabilities, working alongside a modern analytics platform built on Microsoft Fabric.

As an AI Engineer, you will help design, develop, and deploy AI capabilities. You will contribute to production-grade AI features in areas such as Open-to-Buy planning, Sales Forecasting, Intelligent Order Management Systems (OMS), Product Copy Generation, and Image Generation.

This is a unique opportunity to work on meaningful, high-impact AI initiatives while implementing modern AI infrastructure, LLMOps practices, and scalable system design.

This role will work from our Greenwich, CT office and report to the Senior Director of System Integration & Operation on our current hybrid schedule, 3 days in office and 2 days remote.

Key Responsibilities:

AI Application Development

Build and maintain AI-powered features including:

• Open-to-Buy optimization and inventory planning models
• Sales forecasting and demand prediction solutions
• Intelligent OMS features for routing, allocation, and automation
• Marketing AI tools such as product copy generation and AI-assisted image generation

Integrate custom and foundation LLMs into internal applications using API and SDK interfaces, leveraging structured outputs, function/tool calling, and prompt caching to optimize reliability and cost.

RAG, GraphRAG, + Vector DB Engineering

• Develop retrieval pipelines using vector embeddings and similarity search (Azure AI Search, FAISS, Pinecone, or equivalent).
• Implement chunking, embedding, indexing, query routing, and relevance-tuning strategies, including advanced reranking and hybrid search techniques.
• Maintain a high-quality knowledge base to support AI features via Retrieval-Augmented Generation.
• Explore and implement GraphRAG patterns to improve knowledge retrieval over structured enterprise data and entity relationships.

AI Agents & Orchestration

• Design and build AI agents capable of planning, tool use, and multi-step reasoning using frameworks such as LangGraph, PydanticAI, CrewAI, or Google ADK.
• Implement Model Context Protocol (MCP) and Agent-to-Agent (A2A) protocol integrations to connect AI agents with internal tools, APIs, data systems, and other agents in a standardized, interoperable way.
• Build guardrails, evaluation frameworks, and human-in-the-loop checkpoints to ensure reliable and safe agent behavior in production.

AI Infrastructure & System Architecture

• Maintain private cloud LLM instance landscape, ensuring secure and efficient usage.
• Assist in deploying scalable inference pipelines, batching, and caching layers.
• Collaborate with DevOps and Data Engineering on CI/CD, model deployment workflows, monitoring, and integration with the Microsoft Fabric data platform (including Fabric MCP for agent-to-data connectivity).

Data Engineering, Pipelines & Model Training

• Clean, transform, and prepare datasets for ML/AI pipelines; contribute to data engineering workflows including ELT pipeline design, medallion architecture patterns, and data transformation within the Lakehouse layer.
• Train, validate, and fine-tune models where appropriate (LLMs, forecasting models, classification models, etc.); familiar with parameter-efficient techniques such as LoRA and QLoRA.
• Evaluate model performance and optimize latency, accuracy, and cost using LLM evaluation and observability frameworks (e.g., RAGAS, LangSmith, Langfuse, Helicone, or custom evals); manage prompt versioning and regression testing.

Required Qualifications:

• Bachelor’s degree in Computer Science, Data Science, AI/ML, Engineering, or related field.
• Strong foundations in Python, data structures, and machine learning concepts.
• Comfortable working with LLM APIs, embeddings, vector databases, and RAG patterns; exposure to agentic patterns, tool use, and GraphRAG concepts is a strong plus.
• Familiarity with cloud environments (Azure preferred; AWS or GCP also acceptable).
• Understanding of systems diagrams, architecture patterns, and AI infrastructure components.
• Exposure to SQL/NoSQL databases.
• Exposure to data engineering concepts such as ELT/ETL pipelines, data transformation, and data modeling.
• Awareness of responsible AI principles including bias detection, fairness, and model interpretability.
• Awareness of AI agent frameworks and orchestration concepts (e.g., LangGraph, PydanticAI, Semantic Kernel, CrewAI, or Google ADK).
• Familiarity with prompt engineering best practices including chain-of-thought, few-shot prompting, and structured output design.

Preferred Qualifications:

• Familiarity with Microsoft Fabric (OneLake, Lakehouse, Spark notebooks, semantic models) and Power BI; experience with Fabric MCP integrations is a strong differentiator.
• Experience implementing MCP (Model Context Protocol) servers or A2A (Agent-to-Agent) protocol endpoints, or integrating AI agents with external tools and APIs.
• Exposure to multimodal AI capabilities (vision-language models) for applications such as product image analysis or document understanding.
• Experience building small AI apps, demos, or tools—portfolio/GitHub encouraged.

What you'll Gain:

• Hands-on impact in designing enterprise AI capabilities from the ground up.
• Opportunities to work with cutting-edge LLM technologies in a private, secure environment, alongside a modern Microsoft Fabric data platform.
• A chance to shape AI products used across supply chain, marketing, and e-commerce.

Company Overview:

Established in 2005, Marc Fisher Footwear company is a leading full-service, product-driven fashion footwear company with knowledge and expertise in design, sales, sourcing, distribution and marketing – all with dedicated and strategic direction for each brand within the portfolio, which includes GUESS, G by Guess, Nine West, Tommy Hilfiger, Earth, Calvin Klein, Kenneth Cole Men's, Hunter Boots, Rockport, Bandolino, indigo rd., Unisa, and Easy Spirit along with the namesake brands – Marc Fisher and Marc Fisher LTD.

Our diverse portfolio of globally recognized brands – available domestically and internationally via wholesale and retail channels – consistently meets the widest range of consumers’ fashion footwear needs, from classic to contemporary, sport to dress, men’s to women’s. Headquartered in Greenwich, Connecticut, with showrooms in New York City, Marc Fisher Footwear is sold worldwide through department stores, specialty stores and e-commerce channels.

Marc Fisher Footwear is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with a disability. EEO Employer/Vet/Disabled.

Under the direction of the Manager of Payroll, the Technical Assistant, Payroll is responsible for performing a variety of highly responsible and complex tasks related to processing employee payroll. The Technical Assistant is responsible for processing large-volume transactions rapidly and accurately completing computations for payroll including leave balance adjustments, sick leave bank reconciliation, manual time sheet entries, salary vouchers, payroll payables, and direct payments; specific assigned tasks may be distributed among several Technical Assistants for efficient processing.

Minimum qualifications include a combination of education and experience. Education: High school diploma or GED equivalent. Experience: Five (5) years of experience with payroll, budget, accounting, or human resources. One (1) year of experience utilizing spreadsheets to organize, manipulate, and analyze data.

Preferred qualifications include one (1) year of experience utilizing Workday or a similar Human Capital Management system. Proficiency in using Microsoft Word and Excel. Previous work experience in a PreK-12 school setting. Fundamental Payroll Certification (FPC).

Essential position responsibilities include entering leave of absence transactions or serving as backup for assigned groups of employees in accordance with applicable negotiated agreements and HCPSS policies. Processes sick leave bank awards to eligible employees, monitors usage, balances, and reconciles sick leave bank donations. Reconciles time off events in the system of record and absences in the absence management system to ensure leaves are entered and are accurately used. Receives and reviews timesheets, salary vouchers, and other pay related documents to ensure proper usage, tracking, and entry of time worked and leave taken and/or available. Reconciles and audits payroll input for accuracy prior to payroll processing deadlines. Completes requests for wage verifications. Provides customer service to all HCPSS employees and external stakeholders via written and oral communications. Responds to a high volume of payroll inquiries regarding pay and leave questions and concerns. Participates in the onboarding process for new employees by providing information and answering questions about payroll. Participates in projects and tasks to update and enhance existing payroll functions and/or procedures. Utilizes and applies all applicable negotiated agreements and HCPSS policies to the implementation of payroll procedures.

Essential knowledge, skills, and abilities include strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Strong written and verbal communication skills to interact with various stakeholders, both internally and externally. The ability to build and maintain strong relationships with colleagues and clients. The ability to adapt to changing priorities and work under pressure. The ability to handle, process, and maintain confidentiality of sensitive and privileged transactions including records, documents, and data. Skilled at handling high volume and time sensitive transactions accurately. Demonstrated proficiency with business technology applications including Google Docs, Microsoft Office Suite, Workday or similar HCM. Knowledge and understanding of applicable negotiated agreement provisions and HCPSS policy and procedures.

Working hours are 8 hours including a one-hour duty-free lunch.

Complete applications must be submitted, and once your application has been submitted, you will not be able to add documentation or make any changes. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application. Supplemental Application Questions: This position requires applicants to provide responses to the below supplemental application questions to determine whether you meet the minimum and preferred qualifications. Please upload your responses in a separate file to the supplemental application questions section of the application.

Compensation for this 12-month per year position is Grade 2 1 on the Technical Central Office and School Based salary scale, $48,649 - $96,667. This position is exempt from overtime under the Fair Labor Standards Act. Under the HCPSS Telework Program, this position is eligible for a hybrid telework schedule. Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment. HCPSS offers a comprehensive benefits package for eligible employees. Professional references will be contacted prior to any offer of employment. All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland. In addition, some positions will require completion of a physical examination and/or drug testing. Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.

Equal Opportunity Employer: HCPSS is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.