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Position Summary:

The Scientific Computing and Data group at the Icahn School of Medicine at Mount Sinai partners with scientists to accelerate scientific discovery. To achieve these aims, we support a cutting-edge high-performance computing and data ecosystem along with MD/PhD-level support for researchers. The group is composed of a high-performance computing team, a clinical data warehouse team and a data services team.

The Lead HPC Architect, Cybersecurity, High Performance Computational and Data Ecosystem, is responsible for designing, implementing, and managing the cybersecurity infrastructure and technical operations of Scientific Computing’s computational and data science ecosystem. This ecosystem includes a 25,000+ core and 40+ petabyte usable high-performance computing (HPC) systems, clinical research databases, and a software development infrastructure for local and national projects. The HPC system is the fastest in the world at any academic biomedical center (Top 500 list).

To meet Sinai’s scientific and clinical goals, the Lead brings a strategic, tactical and customer-focused vision to evolve the ecosystem to be continually more resilient, secure, scalable and productive for basic and translational biomedical research. The Lead combines deep technical expertise in cybersecurity, HPC systems, storage, networking, and software infrastructure with a strong focus on service, collaboration, and strategic planning for researchers and clinicians throughout the organization and beyond. The Lead is an expert troubleshooter, productive partner and leader of projects. The lead will work with stakeholders to make sure the HPC infrastructure is in compliance with governmental funding agency requirements and to promote efficient resource utilizations for researchers

This position reports to the Director for HPC and Data Ecosystem in Scientific Computing and Data.

Key Responsibilities:

HPC Cybersecurity & System Administration:

• Design, implement, and manage all cybersecurity operations within the HPC environment, ensuring alignment with industry standards (NIST, ISO, GDPR, HIPAA, CMMC, NYC Cyber Command, etc.).
• Implement best practices for data security, including but not limited to encryption (at rest, in transit, and in use), audit logging, access control, authentication control, configuration managements, secure enclaves, and confidential computing.
• Perform full-spectrum HPC system administration: installation, monitoring, maintenance, usage reporting, troubleshooting, backup and performance tuning across HPC applications, web service, database, job scheduler, networking, storage, computes, and hardware to optimize workload efficiency.
• Lead resolution of complex cybersecurity and system issues; provide mentorship and technical guidance to team members.
• Ensure that all designs and implementations meet cybersecurity, performance, scalability, and reliability goals. Ensure that the design and operation of the HPC ecosystem is productive for research.
• Lead the integration of HPC resources with laboratory equipment for data ingestion aligned with all regulatory such as genomic sequencers, microscopy, clinical system etc.
• Develop, review and maintain security policies, risk assessments, and compliance documentation accurately and efficiently.
• Collaborate with institutional IT, compliance, and research teams to ensure all regulatory, Sinai Policy and operational alignment.
• Design and implement hybrid and cloud-integrated HPC solutions using on-premise and public cloud resources.
• Partner with other peers regionally, nationally and internationally to discover, propose and deploy a world-class research infrastructure for Mount Sinai.
• Stay current with emerging HPC, cloud, and cybersecurity technologies to keep the organization’s infrastructure up-to-date.
• Work collaboratively, effectively and productively with other team members within the group and across Mount Sinai.
• Provide after-hours support as needed.
• Perform other duties as assigned or requested.

Requirements:

• Bachelor’s degree in computer science, engineering or another scientific field. Master's or PhD preferred.
• 10 years of progressive HPC system administration experience with Enterprise Linux releases including RedHat/CentOS/Rocky Systems, and batch cluster environment.
• Experience with all aspects of high-throughput HPC including schedulers (LSF or Slurm), networking (Infiniband/Gigabit Ethernet), parallel file systems and storage, configuration management systems (xCAT, Puppet and/or Ansible), etc.
• Proficient in cybersecurity processes, posture, regulations, approaches, protocols, firewalls, data protection in a regulated environment (e.g. finance, healthcare).
• In-depth knowledge HIPAA, NIST, FISMA, GDPR and related compliance standards, with prove experience building and maintaining compliant HPC system
• Experience with secure enclaves and confidential computing.
• Proven ability to provide mentorship and technical leadership to team members.
• Proven ability to lead complex projects to completion in collaborative, interdisciplinary settings with minimum guidance.
• Excellent analytical ability and troubleshooting skills.
• Excellent communication, documentation, collaboration and interpersonal skills. Must be a team player and customer focused.
• Scripting and programming experience.

Preferred Experience

• Proficient with cloud services, orchestration tools, openshift/Kubernetes cost optimization and hybrid HPC architectures.
• Experience with Azure, AWS or Google cloud services.
• Experience with LSF job scheduler and GPFS Spectrum Scale.
• Experience in a healthcare environment.
• Experience in a research environment is highly preferred.
• Experience with software that enables privacy-preserving linking of PHI.
• Experience with Globus data transfer.
• Experience with Web service, SAP HANA, Oracle, SQL, MariaDB and other database technologies.

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

We are looking for a manager to join our Data and Technology team with the Client Growth Analytics group at BPN. A successful candidate should be a product-minded, hands-on individual with a strong understanding of technical buildouts, strong leadership skills, entrepreneurial spirit and interest in media and marketing.

You will be critical in helping establish a suite of automation tools & products for a large pharmaceutical client. Curiosity and passion for automation, data management, digital data and new technologies, is a must!

Primary day to day tasks will include working with teams across Initiative to gather requirements and information on workstreams which can be streamlined, developing complex buildout blueprints, leading coding & technical work and communicating with key stakeholders.

A successful candidate will have a wide variety of skills in media, technology, data, and cross team management.

Key Responsibilities:

Essential Functions:

• 
  
• Collaborate with other company teams to identify existing procedures and identify areas for automation / improvement.
  
• Engage proactively with key stakeholders and end users to collaboratively define, assess, and prioritize business needs across the organization.
  
• Responsible for designing major programming & buildout blueprints and executing development work on said requirements.
  
• Translate high-level requirements into detailed user stories and use cases that design, and development teams can easily implement.
  
• Contribute to certain strategic planning activities and operational improvement initiatives.
  
• Assist in developing marketing and training materials, and be the subject matter expert to provide demos, education, and training to drive adoption of the product.
  
• Assist the management and mentoring of a team, ranging from entry level staff to managers.
  

Required Skills & Experience:

• 
  
• 3+ years of automation development work
  
• Intermediate or better SQL skills
  
• Expert in Excel from basics (pivoting, VLOOKUP's, data manipulations, etc.) to advanced skills (macro creation, custom programming, developing plugins, etc.) is a must.
  
• 2 years of Programming in Python or C++
  
• Excellent organizational skills: capacity to manage multiple priorities and tasks simultaneously and communicate with all levels of management.
  

Desired Skills & Experience:

• 
  
• Experience with advertising technologies or operations (media planning, buying, reporting) is a plus.
  
• Experience working with data from digital channels (DCM, Meta, AdWords, Bing, etc.) is a plus.
  
• Previous management experience is a plus.
  
• Experience working with databases, SQL, tableau and other tools are a necessity, specifically Snowflake.
  
• Advanced Programming Experience in Python and/or C++, with a strong understanding of object-oriented programming
  
• Excellent written and oral communication skills including presentation experience to large and diverse audiences.
  
• Exceptionally self-motivated and directed.
  
• Experience advocating and driving product adoption and usage.
  
• Superior analytical, evaluative, and problem-solving abilities.
  

We offer a Total Rewards package that includes medical and dental coverage, 401(k) plans, flex spending, life insurance, disability, employee discount program, employee stock purchase program and paid family benefits to support you and your family.

The salary range for this position is posted below. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position, market considerations, budgetary considerations, tenure and standing with the Company (applicable to current employees), as well as the employee's/applicant's skill set, level of experience, and qualifications.

It is our policy to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, ethnicity, gender, age, religion, creed, national origin, sexual orientation, gender identity, marital status, citizenship, genetic information, veteran status, disability, or any other basis prohibited by applicable federal, state, or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

The employer will make reasonable accommodations in compliance with the American with Disabilities Act of 1990. The job description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and other job functions are subject to modification. Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

For applicants to jobs in the United States: In compliance with the current Americans with Disabilities Act and state and local laws, if you have a disability and would like to request an accommodation to apply for a position, please .

Position Summary:

Responsible for accurately entering, organizing, and maintaining data related to the daily operations of the depot. This includes animal health records, medical treatments, inventory management, and calf movements. The role supports decision-making by providing timely and accurate information to the management team. Bilingual candidates (Spanish and English) are strongly preferred, as communication with both local and international teams is essential.

Key Responsibilities:

Enter daily data related to:

• Calf entries, exits, and movements
• Medical treatments, vaccinations, and medications
• Weights and mortalities
• Maintain and update records using spreadsheets or specialized software (Excel, or herd management software)
• Assist in inventory tracking, ensuring that stock levels of medical supplies, and other resources are properly recorded and monitored
• Generate weekly and monthly reports, including inventory status and usage
• Assist in internal and external audits by providing necessary documents and data
• Cross-check information with field staff
• Manage both physical and digital filing systems
• Ensure data accuracy, integrity, and confidentiality
• Assist with administrative duties.

Requirements:

• Minimum education: High school diploma or technical degree (preferably in administration, animal science, or related fields)
• Previous experience in data entry, inventory management, or information processing (preferably in agriculture or livestock)
• Intermediate knowledge of Excel (basic formulas, data validation, pivot tables)
• Strong attention to detail and high accuracy in data handling
• Strong communication skills and ability to work with different departments
• Bilingual (Spanish and English) required for effective communication across teams
• Preferred: experience with livestock management or inventory software

Preferred Skills:

• Organizational and time-management skills
• Ability to track, reconcile, and resolve discrepancies in inventory
• Professionalism, discretion, and confidentiality
• Adaptability to new tools, technologies, and processes

We Offer:

• Competitive salary
• Ongoing training and professional development
• Stable work environment in a growing agricultural business

Job Title: Product Manager

Location: Irvine, CA

Reports to: Director, Product Manager

FLSA Status: Exempt

About Our Organization: RIS Rx (pronounced "RISE Rx") is on a mission to make every dollar allocated for affordability count, delivering true impact for the patients and pharma manufacturers we serve. We’ve built the industry’s first real-time, pharmacist-led GTN Revenue Performance platform, restoring trust, visibility, and integrity to patient affordability.

What sets us apart? Our team combines deep pharmacy roots with cutting-edge technology, tackling patient access barriers in smarter, more human ways. Our people-first culture means you’ll find career growth, great benefits, and a supportive environment waiting for you, because we believe when people thrive, everyone wins.

Join us and help shape a better, brighter future for patient access.

Job Summary

We are seeking an experienced Product Manager to lead the vision, strategy, and execution of innovative software solutions that address key challenges in healthcare technology. This role will focus on driving patient affordability, optimizing gross-to-net (GTN) processes, and mitigating risk for pharmaceutical manufacturers. The Product Manager will serve as the bridge between business, technical, and clinical stakeholders, ensuring products deliver measurable value and align with company objectives. The ideal candidate is a strategic thinker with strong analytical skills, a proven ability to manage the full product lifecycle, and a passion for improving outcomes in the pharmaceutical and healthcare space.

Responsibilities

• Define and own the product vision, strategy, and roadmap for software solutions that address healthcare technology challenges, including patient affordability, gross-to-net (GTN) optimization, and risk mitigation for pharmaceutical manufacturers
• Translate complex business requirements into clear product specifications, user stories, and acceptance criteria for engineering teams
• Collaborate closely with engineering, pharmacists, operations, data analysts, and business stakeholders to ensure product initiatives align with company objectives and customer needs
• Drive the full product lifecycle from ideation to launch, including requirements gathering, prioritization, development, testing, release, and post-launch evaluation
• Lead backlog grooming, sprint planning, and cross-functional standups, ensuring timely delivery of high-quality product releases
• Analyze solution usage data, industry trends, and feedback to inform product decisions and identify new opportunities for innovation and differentiation
• Partner with marketing, sales, and customer implementation teams to support go-to-market activities, product positioning, and customer adoption
• Establish and track key performance indicators (KPIs) to measure product success and drive continuous improvement
• Maintain deep awareness of pharmaceutical trends, regulatory requirements, and competitive landscape to guide long-term product strategy
• Serve as the voice of the customer and ensure that product decisions balance user needs, business objectives, and technical feasibility

Skills

• 5+ years of experience in product management, preferably in healthcare technology, SaaS, or pharmaceutical services
• Experience using product management software (e.g., Jira, Aha!) to manage roadmaps, backlogs, and requirements
• Proven track record of managing software products from concept through launch and iteration
• Strong understanding of Agile/Scrum methodologies and experience working with engineering teams in iterative development environments
• Familiarity with healthcare or pharmaceutical industry processes strongly preferred
• Experience working with cloud-based platforms (AWS or similar), data analytics tools, and software development concepts
• Strong analytical skills with ability to interpret usage data, market research, and financial metrics to drive product decisions
• Excellent leadership and collaboration skills, with experience influencing stakeholders across technical and non-technical teams
• Exceptional communication skills with the ability to explain product decisions and technical trade-offs clearly to executives, customers, and development teams
• Ability to balance strategic vision with day-to-day execution and delivery in a fast-paced environment
• Strong problem-solving skills and the ability to anticipate and resolve complex product challenges

Education

• This position requires a Bachelor’s degree; MBA or advanced degree preferred

What we offer:

• Free gym membership
• Modern office
• Annual merit-based salary increases
• 401(k) with annual company match
• Medical - RIS Rx covers 100% of the employee’s base HMO medical plan
• Voluntary Dental, Vision & Life Insurance
• Flexible Savings Account (FSA)
• Paid Holidays
• Time off that grows with you:
• 3 weeks PTO 0-2 years
• 4 weeks PTO after 3+ years
• 5 weeks PTO after 5+ years
• Recognition programs that celebrate impact and results
• Mentorship and coaching opportunities
• Clear growth paths and career development support
• Fully stocked snack kitchen
• Company-paid lunches

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company and Government Vehicle Health Management Systems (GVHMS) Team is currently looking for an Experienced Systems Engineer - Health Management (Product Owner) to join their team in Hazelwood, MO. This role will primarily support a Proprietary program as well as other platforms in the GVHMS portfolio as required.

This team develops, fields and supports aircraft support systems for the F/A-18, E/A-18, F-15, T7 and MQ-25 aircraft platforms. The system acquires and manages aircraft health and usage data, performs health and usage assessment, updates aircraft configuration and recommends maintenance actions. The team is looking for a highly motivated systems engineer to develop requirements, perform integration activities, manage project budget, and take on the role of Product Owner (PO) on various projects. This role requires interaction with internal and external stakeholders to ensure software products are developed that interact successfully to support customer needs. The ability to maintain and develop plans/schedules and to monitor and report schedule performance is required. Good oral and written communications are essential to success in this position. This role will work closely with the software development team, the software test team, other product owners, and the Chief Engineer on the team. This position will also require occasional domestic and international travel as required to ensure successful implementation of the system at customer sites.

Position Responsibilities:

• Develop and maintain product roadmaps and system lifecycle plans.

• Develop, document, and verify requirements.

• Develop project schedules and track performance.

• Develop and organize work items for the software team.

• Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements.

• Coordinate with the customer on a regular basis.

• Document team plans and status, develop meeting agendas and presentations.

• Analyze process compliance and actively work on improvements.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science

• 3+ years of experience in systems engineering (requirements definition, allocation, verification, architecture design and trade design)

• 3+ years’ experience building stakeholder and customer relationships

• 3+ years of experience in leading projects or teams

Preferred Qualifications (Desired Skills/Experience):

• Agile development experience

• Excellent communication skills and ability to lead by influence

• Experience with Model Based Systems Engineering (MBSE)

• Experience with Earned Value Management (EVM)

Travel: 10%. Must have the ability to travel domestically or internationally.

Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.

The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $107,100 - $144,900

Applications for this position will be accepted until Apr. 01, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

Job Description

At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

The Boeing Company and Government Vehicle Health Management Systems (GVHMS) Team is currently looking for an Experienced Systems Engineer - Health Management (Product Owner) to join their team in Hazelwood, MO. This role will primarily support a Proprietary program as well as other platforms in the GVHMS portfolio as required.

This team develops, fields and supports aircraft support systems for the F/A-18, E/A-18, F-15, T7 and MQ-25 aircraft platforms. The system acquires and manages aircraft health and usage data, performs health and usage assessment, updates aircraft configuration and recommends maintenance actions. The team is looking for a highly motivated systems engineer to develop requirements, perform integration activities, manage project budget, and take on the role of Product Owner (PO) on various projects. This role requires interaction with internal and external stakeholders to ensure software products are developed that interact successfully to support customer needs. The ability to maintain and develop plans/schedules and to monitor and report schedule performance is required. Good oral and written communications are essential to success in this position. This role will work closely with the software development team, the software test team, other product owners, and the Chief Engineer on the team. This position will also require occasional domestic and international travel as required to ensure successful implementation of the system at customer sites.

Position Responsibilities:

• Develop and maintain product roadmaps and system lifecycle plans.
• Develop, document, and verify requirements.
• Develop project schedules and track performance.
• Develop and organize work items for the software team.
• Be responsible for the integration of the components of the GVHMS system to successfully meet customer requirements.
• Coordinate with the customer on a regular basis.
• Document team plans and status, develop meeting agendas and presentations.
• Analyze process compliance and actively work on improvements.

Basic Qualifications (Required Skills/Experience):

• Bachelor of Science degree from an accredited course of study in engineering, engineering technology (includes manufacturing engineering technology), chemistry, physics, mathematics, data science, or computer science
• 3+ years of experience in systems engineering (requirements definition, allocation, verification, architecture design and trade design)
• 3+ years' experience building stakeholder and customer relationships
• 3+ years of experience in leading projects or teams

Preferred Qualifications (Desired Skills/Experience):

• Agile development experience
• Excellent communication skills and ability to lead by influence
• Experience with Model Based Systems Engineering (MBSE)
• Experience with Earned Value Management (EVM)

Travel: 10%. Must have the ability to travel domestically or internationally.

Drug Free Workplace:
Boeing is a Drug Free Workplace (DFW) where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.

Pay is based upon candidate experience and qualifications, as well as market and business considerations.

Summary Pay Range: $107,100 - $144,900

Applications for this position will be accepted until Apr. 01, 2026

Export Control Requirements:

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.62 is required. "U.S. Person" includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details:

US based job, US Person required

Education

Bachelor's Degree or Equivalent Required

Relocation

This position offers relocation based on candidate eligibility.

Security Clearance

This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim U.S. Secret Clearance Pre-Start and final U.S. Secret Clearance Post-Start is required.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift

Equal Opportunity Employer:

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

At Rite-Hite, your work makes an impact. As the global leader in loading dock and door equipment, we design and deliver solutions that keep our customers safe, secure, and productive. Here, you'll find innovation, stability, and the chance to grow your career as part of a team that's always looking ahead.

ESSENTIAL DUTIES AND RESPONSIBILITIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

• Design and build AI-powered applications using Large Language Models (LLMs) for enterprise use cases.
• Develop Retrieval-Augmented Generation (RAG) solutions using structured and unstructured enterprise data such as documents, manuals, tickets, ERP data, and knowledge bases.
• Build and orchestrate AI agents that can reason, plan, and interact with tools, APIs, and workflows.
• Implement guardrails for AI systems including prompt safety, data protection, hallucination mitigation, access control, and output validation.
• Work with multimodal AI models including text, image, and video use cases such as video analysis, summarization, and optimization.
• Integrate AI solutions with existing enterprise systems such as Salesforce, ERP platforms, data lakes, APIs, and internal applications.
• Partner with security and compliance teams to ensure responsible AI usage, data privacy, and governance.
• Prototype quickly, then harden solutions for production with monitoring, logging, evaluation, and performance optimization.
• Mentor and upskill existing developers on AI concepts, patterns, and best practices.

Required Skills & Experience

• 5+ year of full stack development experience.
• Strong software engineering background with experience building production-grade applications.
• Hands-on experience with modern LLM platforms such as OpenAI, Azure OpenAI, Anthropic, or similar.
• Practical experience building RAG pipelines using vector databases and embedding models.
• Experience with prompt engineering, prompt versioning, and evaluation techniques.
• Solid Python experience for AI development.
• Experience integrating AI services with REST APIs, microservices, and cloud-native architectures.
• Familiarity with cloud platforms such as AWS or Azure, including deployment, scaling, and security concepts.
• Understanding of data formats such as JSON, XML, and document-based data.
• Ability to translate business problems into AI-driven technical solutions.

Preferred Qualifications

• Experience with vector databases such as Pinecone, FAISS, Weaviate, or similar.
• Familiarity with frameworks such as LangChain, LlamaIndex, Semantic Kernel, or equivalent orchestration tools.
• Experience implementing AI safety controls, policy enforcement, and evaluation frameworks.
• Exposure to video or image models and multimodal AI use cases.
• Experience working in enterprise environments with security, compliance, and change management considerations.
• Prior experience mentoring or leading developers in new technical domains.

What We Offer

At Rite-Hite, we take care of our people - because when you're supported, you can do your best work. Our benefits are designed to support your health, your future and your life outside of work:

• Health & Well-being: Comprehensive medical, dental, and vision coverage, plus life and disability insurance. A robust well-being program with an opportunity to receive an extra day off and more.

• Financial Security: A strong retirement savings program with 401(k), company match, and profit sharing.

• Time for You: Paid holidays, vacation time, and personal/sick days each year.

Join us and build a career where you're supported - at work and beyond.

Rite-Hite is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic under federal, state, or local law.In accordance with VEVRAA, we are committed to providing equal employment opportunities for protected veterans.We are also committed to maintaining a drug-free workplace for the safety of our employees and customers.

Are you passionate about customer satisfaction and building long-term customer relationships? Quotewerks is a Florida-based software company dedicated to helping small and mid-sized businesses streamline operations and drive growth through quote and proposal software. We are looking for a Customer Success Specialist who is committed to ensuring QuoteWerks customers consistently realize value through our products. This is an on-site position located in Orlando, FL.

We’ll Provide:

• Robust benefits package including health insurance, dental, vision, 401K, PTO, and holidays
• Salary range of $45,000 - $55,000, plus quarterly bonus opportunities
• A set schedule of 8:45am-5:15pm to help promote work/life balance
• Small team, big impact - your work will directly shape the customer experience and company growth
• Collaborative, supportive culture where your voice matters
• Opportunities for continued growth and learning

What You’ll Do:

• Serve as the customer retention specialist for all existing QuoteWerks customers
• Own renewal outcomes by ensuring customers clearly see and experience the value of QuoteWerks leading up to renewal
• Monitor customer health metrics, usage patterns, and engagement signals to proactively identify and address at-risk accounts
• Develop and execute targeted retention strategies for customers showing signs of churn risk
• Ensure customers are taking advantage of the full range of QuoteWerks products and features, and identify opportunities where other QuoteWerks products may meet their needs
• Gather customer usage data relevant for product development and enhancements.
• Generate QuoteWerks revenue through upsell and cross-sell opportunities
• Work with internal teams to advocate for customer needs, provide feedback, and contribute to continuous product and process improvement

Skills You’ll Need:

• 2-3 years of experience in customer/client success, account management, or a similar customer-facing role (SaaS, technology, and CRM experience strongly preferred)
• 2-3 years of experience in a B2B environment (again, SaaS experience is a plus)
• 2+ years of experience working in a small office environment
• Experience in a high call-volume roll
• Tech savvy with the ability to explain complex concepts in a user-friendly way
• Prior experience managing and optimizing a portfolio of customers and achieving financial goals
• Familiarity with CRM or accounting software is a plus
• Strong business and people skills, including planning, presentation, sales, and business acumen

Next Steps:

Quick apply with your resume here

Or

Get a head start on our application and aptitude testing process here:

We’re partnering with an early-stage B2B SaaS company building a modern platform that helps technical and product-led organizations operate more effectively using workflow intelligence, real usage data, and AI-driven insights.

This is a founding sales hire — a true ground-floor role for someone who wants ownership, influence, and upside. You’ll help define the go-to-market motion while owning revenue end-to-end.

What You’ll Do

Build & Close Revenue

• Generate pipeline through outbound and inbound efforts
• Own the full sales cycle: prospecting, discovery, demos, negotiation, and close
• Consistently hit and exceed quarterly revenue targets

Sell to Technical & Executive Buyers

• Run discovery with engineering, product, and executive stakeholders
• Translate technical workflows into clear business value and ROI
• Navigate multi-stakeholder, mid-market and enterprise sales cycles

Help Shape the GTM Playbook

• Refine ICP, personas, pricing assumptions, and deal structure
• Provide direct market feedback to product and leadership
• Build early sales processes that can scale

Operate Like an Owner

• Maintain clean forecasting and pipeline hygiene in CRM
• Identify gaps, test solutions, and execute independently
• Support hiring and onboarding of future sales talent as the team grows

Who You Are

• 3–7+ years of B2B SaaS sales experience
• Proven full-cycle closer (outbound + inbound)
• Comfortable selling technical or data-driven products
• Experience with mid-market and/or enterprise buyers
• Thrives in early-stage, fast-moving environments
• Willing to be in the office 1–2 days per week for collaboration

The Marketing Insights team serves as stewards and strategic partners for brand and product marketing insights. They leverage deep consumer and brand understanding to support long-term growth goals and ensure that marketing and product strategies resonate with key audiences.

A senior Marketing Insights Researcher (contract) is needed to support product marketing insights and go-to-market strategy. This role sits at the intersection of product development, AI strategy, and brand growth, supporting high-priority initiatives across digital products and services.

The ideal candidate will operate as a strategic partner to Product, Brand, and cross-functional teams, bringing clarity to complex problems and translating consumer and product insights into actionable strategy. This person should be equally passionate about the work that comes before and after research as the research itself—scoping the right questions, integrating product usage data with user research and other inputs, and ensuring insights reach the right stakeholders at the right time.

Resilience, flexibility, and comfort with ambiguity are essential. While the majority of the work will focus on product-related insights, this researcher should also be comfortable with brand thinking and understand how product interactions shape broader brand perceptions. The role requires balancing strategic vision with hands-on execution.

The successful candidate will deliver insights that inform both near-term launches and long-term brand health while regularly partnering with stakeholders, leadership, and cross-functional teams.

• Serve as the primary insights partner for high-visibility product launches, ensuring research findings directly inform go-to-market and brand strategy

• Translate key business questions into holistic learning plans; manage competing priorities and evaluate research requests to ensure the right questions are being addressed

• Design and execute high-impact quantitative and qualitative research including foundational audience understanding, campaign development for product launches, creative and message testing, and go-to-market evaluation

• Analyze, integrate, and synthesize product usage data, user research findings, and other inputs to build coherent, data-backed strategic recommendations

• Partner with User Research, Data Science, and Marketing Analytics teams across planning, execution, and measurement to maximize the impact of marketing and product investments through comprehensive learning frameworks

• Influence decision-making, go-to-market planning, and goal-setting through clear communication with stakeholders at all levels, including leadership

• Proactively identify and scope new research opportunities and potential risks, helping teams navigate ambiguity and solve undefined problems

• Leverage and champion AI-powered research methodologies to accelerate insight generation, research delivery, and innovation in marketing measurement
  
  KEY SUCCESS FACTORS

• 8+ years of experience in market research, consumer insights, or strategic consulting

• Experience designing and executing both quantitative and qualitative research programs

• Proven ability to translate complex research into clear strategic recommendations that drive business outcomes

• Experience working closely with marketing or product teams, with a track record of influencing strategy and decision-making

• Experience synthesizing information from multiple sources to build holistic and compelling strategies

• Experience solving both undefined and well-defined business problems using appropriate research methodologies

• Strong analytical skills with experience in data analysis tools (e.g., SPSS, R, Python, SQL)

• Experience with survey design and programming tools (e.g., Qualtrics, SurveyMonkey)

• Excellent communication and presentation skills with demonstrated ability to influence senior stakeholders

• Experience in brand building, brand strategy development, and product marketing

• Experience with AI products, features, or technology marketing

• Experience in consumer technology, digital media, or entertainment-related industries

• Experience collaborating with User Research, Data Science, and cross-functional product teams

• Familiarity with brand health measurement, tracking studies, and preference research

• High fluency in AI-powered research tools and agentic workflows

• Master’s or PhD in a relevant field (marketing, psychology, communications, social sciences, statistics)
  

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