Technology Usage Data Jobs Full Time Jobs in Usa

Summary:

Assists professional staff in providing diagnostic and therapeutic care for patients presented to the Emergency Department. Facilitates vital signs, EKGs, cardiac and respiratory monitoring, suture removal, transportation of patients, disinfecting and preparing instruments, stocking of supplies, and other aspects of patient care under the direction of the RN or physician.

Responsibilities:

• Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
• Assists with admission, transfer, and discharge of patients.
• Commensurate with training, observes patient's condition, recognizes changes in patient status, and reports findings to the RN.
• Escorts stable patients to other departments as required.
• Cleans, procures and returns equipment and supplies.
• Assists with ordering and maintaining stock items.
• Maintains competency to perform special procedures: Venipuncture Splinting Staple and suture removal Nonsterile dressing changes Peak expiration flow rate Pulse Oximetry Crutch Training Demonstrate competence to perform assigned patient care responsibilities in a manner that meets the age-specific and developmental needs of patients served by the department.
• Appropriately adapt assigned patient assessment, treatment, and/or care methods to accommodate the unique physical, psychosocial, cultural, age-specific, and other developmental needs of each patient served.

Job Requirements:

Education/Skills

• A High School Diploma or GED is preferred
• Completion of one of the following educational programs or previous CHRISTUS Emergency Technician experience is required:
  • Nursing Assistant program
  • Medical Assistant program
  • Basic EMT program, Intermediate EMT program
  • PT Care Tech program
  • Military basic combat training and Advanced Individual Training for military medics

Experience

• 1 year of experience as an Emergency Dept Tech required
• 2-3 years of experience as an Emergency Dept Tech preferred

Licenses, Registrations, or Certifications

• BLS required
• Must maintain one of the following certifications:
  • Certified Nursing Assistant license in the state of employment
  • Certified Medical Assistant
  • Certified Patient Care Tech
  • Emergency Medical Technician (EMT) national registry or state license

In accordance with the CHRISTUS Health License, Certification and Registration Verification Policy, all Associates are required to obtain the required certifications for their respective positions within the designated time frame.

Work Schedule:

7AM - 7PM

Work Type:

Full Time

• Perform identification of surgical and autopsy specimens
• Process specimens through fixation and dehydration
• Embed tissue samples for sectioning
• Sectioning of embedded tissue by using microtomy techniques
• Coverslip prepared slides
• Perform staining procedures
• Conduct Immunohistochemical testing

• 2yr Associates in Science

• New York State License / ASCP certified

• Ability to read and understand SOPS and departmental procedure and safety manuals
• Ability to understand communication with attending pathologist and or pathology assistant in both written and oral forms
• Ability to demonstrate effective problem solving and team building skills
• May teach and orient new staff regarding SOPS

• Conducts prescribed therapeutic procedures to achieve adequate oxygenation
• Respiratory procedures include hand-held nebulizer therapy, incentive spirometry, pulmonary drainage and medical gas administration.
• Initiates, supports and monitors invasive and non-invasive ventilation devices
• Conducts prescribed therapeutic procedures to achieve adequate spontaneous and artificial ventilation
• Initiates, conducts and modifies respiratory therapy techniques in emergency situations

• Graduate with certification of completion from a two year approved training program in Respiratory Care;
• an Associate's Degree is required to meet the requirements of the National Board of Respiratory Care to take the RRT exam.
• Minimum of one year of clinical experience as a Respiratory Therapist in an acute care hospital or long-term ventilator facility is preferred

• Licensed Respiratory Therapist/Technician in accordance with Title VIII of N.Y. State Education Law. Required to obtain a NYS Respiratory Therapist license within 6 months of employment.

• Registered Respiratory Therapist (RRT) by the National Board for Respiratory Care.

• Current BLS, ACLS, PALS, NRP certification is required with recertification every two years.

• Skill in performing arterial punctures and analyzing arterial samples.
• Skill in operating computerized pulmonary function equipment and mechanical ventilators.
• Ability to work with department computer applications and the computerized medical record.
• Ability to operate various respiratory equipment.
• Demonstrates clinical competence in patient care and skill in administering respiratory therapy medications.
• Ability to effectively communicate in both written and verbal fashion, promoting a team approach to patient care.
• Demonstrate professional growth through continuing education activities.
• Ability to remain calm and work effectively during emergency or stressful situations.
• Ability to organize and prioritize work to complete tasks in a specific time frame.
• Skill in establishing and maintaining effective working relationships with patients, coworkers, medical staff and the public.
• Ability to adapt quickly to unexpected changes in work assignment.
• Ability to read, analyze and interpret technical procedures, department policies, procedures and instrument printouts.
• Ability to document brief reports regarding tests results, therapy given and operational problems/follow up.
• Ability to present information and respond to questions from coworkers, patients and physicians.
• Ability to work with mathematical concepts of normal range and standard deviations.
• Ability to apply concepts such as fractions, percentages and ratios, as applied to technical procedures and administration of medications.
• Ability to solve problems regarding therapy instrumentation, technical procedures or testing results.
• Ability to interpret instructions from policy and procedure manual, or vendor manuals that are in written and/or diagram form.
• Ability to take verbal instruction from physicians, nurses and coworkers.
• Demonstrates ability to work with patients of all ages, from infant to elderly according to department policy and procedure.
• Knowledge of common safety hazards, National Patient Safety Standards and precautions to establish and maintain a safe work environment.
• Ability to interpret, adapt and apply guidelines and procedures.

• Serves as the scrub technician for Cesarean Sections and selected OB/GYN procedures:
• Creates and maintains a sterile field
• Provides equipment and supplies based on patient needs
• Handles and counts sponges, sharps and instruments
• Assists in the ordering, care, preparation and maintenance of sterile and unsterile supplies and equipment.
• Reacts appropriately in patient care emergencies.
• Assists RN in updating physician preference cards.
• Transports and assists the surgical team with positioning of patients.

• High School Graduate or GED.
• Experience in patient care preferred.
• Experience in scrub role preferred.
• License Practical Nurse/LPN or completion of OR Technician Program required
• Knowledge of surgical aseptic technique and basic Operating Room procedures and equipment preferred.

• Must meet NYS requirements for position
• BLS certification (or obtained within specified timeframe from date of hire)

• Able to communicate effectively in English, verbally and in writing with other nursing personnel, patients and physicians.
• Ability to work effectively with other nursing personnel, patients, physicians, and members of other departments under the direction of a RN.
• Ability to recognize patient care problems, react appropriately in-patient care emergencies and communicate pertinent information to the responsible RN.
• Ability to complete basic mathematical calculation.
• Dependable
• Demonstrated adaptability to change
• Exercises safe judgement in decision making.

• Develop and Implement Treatment plans: Collaborate with radiation oncologists and dosimetrists to design and implement treatment plans. Including 3D, VMAT, SRS, SBRT and HDR treatments.
• Perform patient specific QA. Including VMAT measurements, plan checks, chart checks and in-vivo dosimetry.
• Participate in the simulation and treatment of SRS and HDR patients.
• Participate in the QA and delivery of radiopharmaceutical treatment.
• Collaborate with Multidisciplinary Teams: Work closely with a team of radiation oncologists, radiation therapists, dosimetrists and nurses to deliver comprehensive patient care.
• Calibrate and Maintain Radiation Therapy Equipment: Perform regular calibration and coordinate maintenance of all radiation therapy equipment to ensure their optimal performance and safety.
• Conduct Quality Assurance Checks: Regularly perform quality assurance tests on radiation therapy equipment to ensure adherence to national safety standards.
• Maintain Technical Expertise: Keep up-to-date with the latest developments in radiation therapy and medical physics.
• Participate in Professional Development: Engage in continuous learning and professional development activities to enhance skills and knowledge.

• M.S. Radiological Sciences/Medical Physics.
• Prefer three years of medical physics experience.

• Excellent written and verbal communication skills. Ability to solve complex problems. Detail orientated.

• Board certification in Therapeutic Radiological Physics by the American Board of Radiology
• Professional License in Therapeutic Radiological Physics by the New York State Education Department.

Position Title Medium and Heavy Truck Technology Faculty, Full-Time Requisition Number FAC00539 General Description

The Department of Transportation Technologies invites applications for a full-time, tenure-track faculty in Medium and Heavy Truck Technology for the 2026-2027 academic year.

This full-time, tenure-track faculty position in Medium and Heavy Truck Technology (MHTT) presents an exciting opportunity to contribute to the exceptional training and pedagogy at the College.

The Transportation Technologies department offers various degree and certificate options to prepare students to be successful technicians in the transportation industry. The department programming focuses on automotive service technology, carbon-based alternative fuels, electric vehicles & hybrids, heavy vehicle & truck repair, and Toyota technician training. All programs prepare students to pass the Automotive Service Excellence (ASE) examinations and professional manufacturer certifications.

Medium and Heavy Truck Technology (MHTT) is an A.A.S degree program that enables students to gain hands-on, practical knowledge and service of medium and heavy vehicle and equipment platforms, including trucks, buses, tractor-trailer systems, and off-road equipment. The courses are both aligned and in compliance with the Automotive Service Excellence Education Foundation (ASEEF) to provide industry-certified quality of instruction and accreditation. MHTT courses are also part of two professional certificates offered at the College which provide a practical skillset and allow a student to gain quick entry into the industry.

College Intro

Community College of Philadelphia is an open-admission, predominantly Black institution and a minority-serving institution which provides access to higher education for all who may benefit. CCP's Strategic Plan affirms the College's long-standing commitment to quality, access, affordability and upward mobility while including an emphasis on diversity, equity and inclusion. This plan firmly plants student success at the center of all efforts, establishing the means for each student to achieve their goals.

Teaching faculty are an integral part of the larger Academic and Student Success Division at CCP including Workforce Development or Career Training. The Academic and Student Success Division is a community of learners committed to student success as demonstrated through equitable and measurable outcomes, innovative practices, relevant curriculum, quality learning, and a rewarding student experience. As a minority-serving institution, CCP faculty contribute significantly to our collective efforts to improve student success and eliminate racial equity gaps through the utilization of inclusive and high-quality teaching practices.

Specific Responsibilities

* Applications will demonstrate an interest in contributing to the future of the Department and the life of the College. The Department seeks applicants actively engaged in teaching and committed to promoting student success within and beyond the classroom.

* Teach Medium and Heavy Truck courses to students with an interest in becoming medium and heavy truck technicians and working in dealerships or fleet repair centers.

* Teach automotive technology courses to students in general automotive technology programs.

* Create an engaging ASE preparation program so Medium and Heavy Truck graduates exit the program prepared to earn ASE certifications.

* Become expert in Medium and Heavy Truck curricula and other course materials, and prepare lectures, hands-on activities, and presentations for effective teaching.

* Attend required Medium and Heavy Truck training and facilitate student engagement on the college's learning management systems.

* Create a vibrant Medium and Heavy Truck advisory committee to help fill the needs of area medium and heavy truck service providers by creating lasting relationships that facilitate student and graduate employment opportunities.

* Establish, maintain and implement a system to effectively attract and retain students for the Medium and Heavy Truck degree program from the Greater Philadelphia region.

* Support community college students as they further develop their medium and heavy truck technology skills, professional attitudes, and behaviors, for college and workplace success.

* Facilitate student learning, provide effective instruction, and perform evaluations of student learning for all assigned classes, using each course's standard course outline and requirements as guides.

* Meet all classes and other scheduled responsibilities such as office hours and meetings at the designated times. Be available to students via email, phone, or personal conferences. The method of contact and hours of availability should be clearly communicated to supervisors and to students through the course syllabus each semester.

* Become expert in curricula and other course materials, prepare lectures, hands-on activities, and presentations for effective teaching.

* Assign grades and maintain course/student records in accordance with FERPA regulations and submit grades and records by established deadlines.

* Proactively identify and address student problems.

* Maintain and develop curriculum that is consistent with departmental learning objectives. Work with other faculty and administrators in developing program curriculum, standards, and policies, including reviewing and participating in textbook selection process where appropriate.

* Commitment to the College's Mission: Demonstrate a sense of connection and responsibility for helping the College to achieve success through a commitment to its mission, vision, and values.

* External and Internal Community Relations: Actively participate in the academic life of the College; including participation in graduation, recruitment events, general assemblies, student life activities and other cross functional teams. Create learning opportunities for students inside and outside of the classroom including opportunities to teach dual-enrollment high school students.

* Collaboration: Communicate effectively, share vision, focus on people, initiate positive change, value differences and foster collaboration. Work with and inspire others to achieve college, department, and individual success. Proactively identify/address problems.

* Respect for Diversity: Establish an inclusive environment in the classroom. Demonstrate an understanding of, and sensitivity to, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of the College's faculty, staff and students.

* Assessment: Full participation in the assessment of student learning and student learning outcomes at the course, program, and institution levels.

* Student Success: Strive for excellence in teaching, applying best practices in discipline, and modeling behaviors that encourage student success and retention. Utilize innovative teaching strategies and technologies for online learning and other technology tools to meet the learning needs of a diverse student population. Maintain office hours to meet with students outside of the classroom and respond to questions or concerns.

* Leadership and Development: Commitment to professional learning and growth, student mentoring, and service to the profession. Remain current in the use of technology, developments within the field of discipline, and developments related to teaching and student success.

Minimum Qualifications

* Associate's Degree in Automotive Technology, Diesel Technology, or other related field.

* Knowledge of, and ability to integrate, current technological applications into your medium and heavy truck technology courses.

* Ability to deliver required, predefined course elements, while drawing from one's own knowledge and experiences, to engage students and make the course their own.

* Problem-solving and decision-making skills.

* Excellent oral, written, and interpersonal communication skills.

* Commitment to participating in the intellectual life of the department and a willingness to participate in the College through leadership in department and college-wide committees.

* Experience with and commitment to the use of instructional technology.

Preferred Qualifications

* ASE Master certified technician with L2 Advanced Electric Diesel Diagnosis Certification preferred.

* College level teaching experience preferred.

* Availability to teach evening hours and/or weekends preferred.

* Demonstrated experience teaching diverse student populations.

* Demonstrated experience teaching within a community college.

* Bilingual or other language proficiency.

Work Location Career and Advanced Technology Center Benefits Summary

Benefits:

\"Success Starts Here\" at Community College of Philadelphia. We recognize that our success as a college and the success of our students starts with our employees. Our employees are vital to our success. Our total compensation package includes a comprehensive offer of benefits that are unrivaled by most.

Full-time faculty and staff benefits include:

* College-paid medical, dental, drug, life and disability insurance

* Tuition remission (for classes at the college)

* Forgivable tuition loan (for classes at any accredited academic institution)

* 403(b) retirement plan with 10% College contribution with employee contribution 5%

* Flexible spending accounts

Additional College benefits:

* Winter break: 1 week around the third week in December and New Years

* Spring Break: 1 week in March

For More information about the College benefits and eligibility based on employee class, please visit: Grade or Rank 5 or 6 Min Salary/Hourly Rate $69,377 Max Salary/Hourly Rate $110,365 Job Posting Open Date 10/08/2025 Job Posting Close Date Position Type Faculty Job Category Employment Status Full-Time Special Instructions to Applicants

Interested candidates should complete an online application.

* Cover Letter of interest and resume required.

* Name and contact information of 3 references required.

* Employment offers are contingent upon successful completion of background checks in accordance with PA Child Protective Services Law.

* Must be legally eligible to work in the U.S.

Community College of Philadelphia is an equal opportunity employer and does not discriminate on the basis of race, sex, sexual orientation, gender identity, religion, color, national or ethnic origin, age, disability, status as a Vietnam Era Veteran or disabled veteran or any other status protected by law, in matters pertaining to employment.

$28 / Hour

Job Status/Type: Full-time, year-round

Position Level:  Mid-Level

Shift/Schedule Requirements: Ability to work various shifts and days including nights, weekends and holiday periods to meet business needs

This Full Time with Benefits position performs inspections, maintenance, troubleshooting, repair, and annual rehabilitation of a variety of different amusement rides and attractions. Perform water tests and maintain proper water quality. Areas of responsibility include (but are not limited to) maintenance of gearboxes, chains, sprockets, pneumatic systems, wire rope, hoists, brakes, pumps, and large bearings. Climbing and working safely at height is an essential part of this job.

 Benefits:

• 3 weeks paid vacation (6 sick days, 11 paid holidays)
• Several medical coverage options to fit your needs best
• 401K match
• FREE entry to ALL our parks and water parks!

Perks:

• Complimentary tickets for friends and family
• Discounts on food and park merchandise
• Full-time employee events and gatherings

The schedule for this position from May 15th until September 15th is as follows(subject to change due to business needs): 

Monday: 7:00am - 3:30pm

Tuesday: Off

Wednesday: Off

Thursday: 12:00pm - 9:30pm

Friday: 12:00pm - 9:30pm

Saturday: 12:00pm - 9:30pm

Sunday: 7:00am - 3:30pm

Off-season hours are Monday through Friday 7:00am-3:30pm

• Maintain water quality in pools, ponds and fountains.
• Backwash filters, clean pump screens and baskets, monitor water quality and perform water tests.
• Perform daily inspections and repairs on attractions.
• Able to dig up water lines for repairs as needed as well as pool repairs as needed.
• Caulking of pools and slides as needed.
• Maintain inventory of equipment

• Performs daily, weekly, monthly, annual, and other required inspections of amusement rides and related equipment as assigned; taking corrective actions as issues are identified. Inspections are visual as well as auditory.

• Performs scheduled and unscheduled preventative maintenance, inspects, repairs and tests amusement rides and related equipment. This may include repair or replacement of major components such as gears, chains, sprockets, pneumatic cylinders, hoses, brakes, clutches, wheels, bearings, gearboxes, springs, or a wide variety of other mechanical devices.
• Trouble shoots a variety of mechanical, pneumatic systems and takes appropriate corrective actions.
• Properly follows all repair procedures and maintains accurate documentation of all repairs. Maintains orderly and accurate records of all required inspections and work performed and submits required paperwork to supervision in a timely manner.
• Communicates the status of assigned rides both verbally and in written format.
• Maintains all assigned equipment in a safe and ready condition according to all applicable codes, laws, rules, company policies, and best practices. Works safely and efficiently on all assigned tasks, coordinates with others as necessary to achieve desired results.
• Reads, understands and applies information from manufacturer's manuals for service, repair and or component replacement.  Accurately reads blueprints (mechanical, pneumatic).
• Notify maintenance of equipment problems, building repairs, etc. necessary to ensure safe and efficient operation.
• Use soldering, hand, and power tools to perform tasks and repairs.
• Provides guest service according to Six Flags standards when serving the guest or working with subordinates, including initiating guest interactions, answering questions and giving directions.
• Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Six Flags Entertainment Company Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

• High school diploma, GED, or equivalent.
• 2 to 4 years previous experience in mechanical maintenance, preferably in an industrial or amusement park setting.
• Working knowledge of basic mechanical principles such as gear ratios, torque, proper use of common hand tools, common mechanical nomenclature, etc.
• Familiarity with common types of bearings, bushings, couplers, shafting and similar power transmission components.
• Demonstrable knowledge of the fundamental principles of pneumatic systems.

• CPO certification after 1 year.
• Pesticides license within the first year.

• Ability to work cooperatively with others in a fast paced and sometimes stressful environment.
• Ability to work safely and effectively while elevated on ladders, platforms, or other structures at heights up to 200 feet above ground.

Operations

At Price Rite, our purpose is to care deeply about people, helping them to eat well and be happy! We want everything you do as a Price Rite Team Member to support that purpose and our overall values.

On your journey at Price Rite, you will learn a variety of departments, and skills necessary to be successful in retail grocery. Whether you are looking for a long-term career, or with Price Rite for summer work, we believe in cross training our team to allow us to deliver outstanding shopping experience to our customers.

To support our purpose, we have established our Service Priorities to help empower our team to meet our customer needs on a daily basis.

• Safety
• Friendliness
• Presentation
• Efficiency

Working at Price Rite is more than a job or career; it's a rewarding experience. Price Rite offers many great perks and benefits for their team; opportunities to give back to the community in which we serve, and cost saving programs designed to save you money, work/life balance, recognition and many other programs making Price Rite a great place to work and build a career.

Job Summary: The Full-Time Front-End Lead Clerk is accountable to the Front-End Manager and manages the performance of all aspects of Front-End Operations, including cash management, bookkeeping, front-end service, and payroll. Manage recruiting functions and coordinates all orientations and Team Member training. Coordinates community and store event programs throughout the store.

Minimum Required Qualifications: The minimum required qualifications for this position include, but are not limited to, the following:

• Read, write and speak English
• Understand and follow direction given
• Perform the job while standing; able to bend, reach and stoop
• Work a flexible schedule consisting of daytime, evening and weekends
• Possess a satisfactory cash record (less than 2 errors over the last 12 months)

Essential Job Functions: Performance of the essential functions of this position require the Team Member to possess the minimum qualifications listed above. These functions include, but are not limited to, the following:

• Accountable for cash office controls such as safe counts, reconciliation of cashier tills, preparation of deposits, generate various computer reports, prepare and order coin, gift cards, etc.
• Organize, clean and maintain cash office, front-end work stations.
• Supervise, train and develop team members.
• Provide backup for Front End Manager Coverage - schedule writing, disciplinary actions, etc.
• Communicate to all levels of management.
• Adhere to all front-end procedures, policies and practices.
• Travel to others stores as needed.
• Provide exceptional customer service.
• Achieve company standards of the Price Rite Way...
• Proper use of store security systems and keys per company policies.

Important Disclaimer Notice: The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Associate may be required to perform. The employer reserves the right to revise this job description at any time and to require Associates to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment.

Benefits Overview

Competitive Wages

401k Savings Program

Flexible work schedules

Tuition Reimbursement

Paid Time Off: Vacation Time, Sick Time, 6 Paid Holidays

Discount programs: Cell Phone discounts, ticket, hotel, vacation discounts and other personal discounts

Well-Being Programs: Financial Well Being, Mental Health, Gym Membership Discounts

Paid opportunities to participate in community events

Recognition Programs: Team Member of the Month, Team Member of the Year, Safety Recognition, Performance Recognition, Monthly Team Member Store Events

Team Member Referral Bonus

Ongoing training and career preparation

Medical, Prescription, Dental, and Vision Insurance Benefits

Company Paid Life Insurance with optional supplemental, spouse, and child coverage

Short Term and Long-Term Disability and AD&D

As a technical support representative, you will handle blended inbound phone interactions with residential and business customers. You will troubleshoot account issues, provide general customer service, and up-sell customers on products and services when appropriate.

There are a wide variety of project openings available representing some of the most recognizable brands in the world. Schedules vary by site and program; however, we can usually find something that works for everyone.

This is an entry-level position that offers on-the-job paid training. While prior contact center experience isn't required, experience in customer service, tech support, inside sales, or back-office support is a plus. Candidates should be highly reliable, have excellent communication skills and be willing to constantly learn on the job.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

This position supports customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.

In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.

Essential Duties

• Handle inbound and outbound contacts in a courteous, timely, and professional manner
• Ensure first call resolution through problems solving and effective call handling
• Research systems to find missing information as applicable; coordinate with other departments to resolve issues when needed
• Accurately document and process customer claims in appropriate systems
• Utilize knowledge base and training to accurately answer customer questions while following all required scripts, policies, and procedures
• Comply with requirements surrounding confidential information and personal information
• Escalate customer issues to the appropriate staff and managerial for resolution as needed
• Attend meetings and training and review all new training material to stay up-to-date on changes to program knowledge, systems, and processes
• Adhere to all attendance and work schedule requirements

We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Qualifications

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• The ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Basic understanding of Windows operating system
• Highly reliable with the ability to maintain regular attendance and punctuality
• The ability to evaluate, troubleshoot, and follow-up on customer issues
• An aptitude for conflict resolution, problem-solving, and negotiation
• Must be customer service oriented (empathetic, responsive, patient, and conscientious)
• Ability to multi-task, stay focused, and self-manage
• Strong team orientation and customer focus
• The ability to thrive in a fast-paced environment where change and ambiguity prevalent
• Excellent interpersonal skills and the ability to build relationships with your team and customers

Preferred (Not Required)

• One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
• State or Federal work experience

• All MCI Locations
  • Must be authorized to work in the country where the job is based.
• Subject to the program and location of the position
  • Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
  • Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

Want an employer that values your contribution?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition,

Come work at the best place to give and receive care!

Elliot Health System's Access and Command Center is the hub for connecting patients to where they need to be, when they need it. We offer a suite of services that meets our patients' needs from new patient primary care scheduling, imaging scheduling, prior authorization and much more. If you are passionate about customer service, love to help people, and enjoy being part of a dynamic team, we'd love to have you join us! We offer a hybrid work schedule, a fun, collaborative environment, and an in-house trainer who can show you all you need to know!

Our Access Center Coordinator's receive incoming phone calls and online requests from both patients and referring providers for multiple Practices, Specialties and departments interested in accessing care at Elliot Health System. The key role of the Patient Assistant Coordinator is to ensure that patients, referring providers and other customers receive timely, efficient, and high-quality service.

• Initiate and coordinate registration and scheduling for new patient appointments.
• Documents all patient demographic, medical, financial, and referral information into Epic within compliance
• Triage incoming calls, and handle professionally
• Obtains all patient information required by the providers prior to an appointment
• Keeps supervisor informed of issues, especially as they relate to the interaction of the department with other areas of the Health System

• High school diploma or GED
• 2 years of Health Care experience, or 2 years of contact center environment type of work, Required
• Prior customer service work experience, Required
  • Specifically, in a contact/call center environment
• Ability to handle a high volume of calls and work in a fast-paced environment
• Epic Experience, Preferred

• Health, dental, prescription, and vision coverage for full-time & part-time employees
• Short term, long term disability, Accident insurance, & life insurance
• Tuition Reimbursement
• Referral bonuses
• Accrued earned time for full-time & part-time employees
• 403b Retirement plans, with generous employer contributions
• And more!

Work Shift: 8:30am - 5:00pm

SolutionHealth is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.