Technical Usage Jobs Remote Jobs in Usa

Under the direction of the Manager of Payroll, the Technical Assistant, Payroll is responsible for performing a variety of highly responsible and complex tasks related to processing employee payroll. The Technical Assistant is responsible for processing large-volume transactions rapidly and accurately completing computations for payroll including leave balance adjustments, sick leave bank reconciliation, manual time sheet entries, salary vouchers, payroll payables, and direct payments; specific assigned tasks may be distributed among several Technical Assistants for efficient processing.

Minimum qualifications include a combination of education and experience. Education: High school diploma or GED equivalent. Experience: Five (5) years of experience with payroll, budget, accounting, or human resources. One (1) year of experience utilizing spreadsheets to organize, manipulate, and analyze data.

Preferred qualifications include one (1) year of experience utilizing Workday or a similar Human Capital Management system. Proficiency in using Microsoft Word and Excel. Previous work experience in a PreK-12 school setting. Fundamental Payroll Certification (FPC).

Essential position responsibilities include entering leave of absence transactions or serving as backup for assigned groups of employees in accordance with applicable negotiated agreements and HCPSS policies. Processes sick leave bank awards to eligible employees, monitors usage, balances, and reconciles sick leave bank donations. Reconciles time off events in the system of record and absences in the absence management system to ensure leaves are entered and are accurately used. Receives and reviews timesheets, salary vouchers, and other pay related documents to ensure proper usage, tracking, and entry of time worked and leave taken and/or available. Reconciles and audits payroll input for accuracy prior to payroll processing deadlines. Completes requests for wage verifications. Provides customer service to all HCPSS employees and external stakeholders via written and oral communications. Responds to a high volume of payroll inquiries regarding pay and leave questions and concerns. Participates in the onboarding process for new employees by providing information and answering questions about payroll. Participates in projects and tasks to update and enhance existing payroll functions and/or procedures. Utilizes and applies all applicable negotiated agreements and HCPSS policies to the implementation of payroll procedures.

Essential knowledge, skills, and abilities include strong organizational skills with the ability to manage multiple tasks, prioritize effectively, and meet deadlines. Strong written and verbal communication skills to interact with various stakeholders, both internally and externally. The ability to build and maintain strong relationships with colleagues and clients. The ability to adapt to changing priorities and work under pressure. The ability to handle, process, and maintain confidentiality of sensitive and privileged transactions including records, documents, and data. Skilled at handling high volume and time sensitive transactions accurately. Demonstrated proficiency with business technology applications including Google Docs, Microsoft Office Suite, Workday or similar HCM. Knowledge and understanding of applicable negotiated agreement provisions and HCPSS policy and procedures.

Working hours are 8 hours including a one-hour duty-free lunch.

Complete applications must be submitted, and once your application has been submitted, you will not be able to add documentation or make any changes. Incomplete applications will not be accepted. Resumes will not be accepted in lieu of a completed application. Supplemental Application Questions: This position requires applicants to provide responses to the below supplemental application questions to determine whether you meet the minimum and preferred qualifications. Please upload your responses in a separate file to the supplemental application questions section of the application.

Compensation for this 12-month per year position is Grade 2 1 on the Technical Central Office and School Based salary scale, $48,649 - $96,667. This position is exempt from overtime under the Fair Labor Standards Act. Under the HCPSS Telework Program, this position is eligible for a hybrid telework schedule. Membership in the Maryland State Retirement Agency (MSRA) pension plan is a mandatory condition of employment. HCPSS offers a comprehensive benefits package for eligible employees. Professional references will be contacted prior to any offer of employment. All employees, regular and temporary, must be fingerprinted, have a criminal background investigation completed, and successfully complete the Maryland Employment History Review, pursuant to Section 6-113.2 of the Education Article, Annotated Code of Maryland. In addition, some positions will require completion of a physical examination and/or drug testing. Anyone offered employment is required to provide proper identification and documentation of eligibility for employment in the United States. HCPSS participates in E-Verify and does not offer employee sponsorship.

Equal Opportunity Employer: HCPSS is committed to creating an inclusive environment for all employees and applicants and prohibits discrimination, harassment, and retaliation of any kind. All employment decisions at HCPSS are based on organizational needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, veteran status or present military service, family medical history or genetic information, family or parental status, or any other characteristic protected by federal, state or local laws.

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support

JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

• Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
• Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
• Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
• Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
• Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

• Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
• Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
• Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
• Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
• Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
• Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

• Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
• Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

• Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
• Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
• Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

• Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
• Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

• Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
• Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
• Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

• Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
• Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

• Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
• Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
• Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

• Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
• Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

• Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

• 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
• Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
• Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

• Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
• Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
• Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
• Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
• Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
• Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
• Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
• Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
• Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

• Apple Device Support/Deployment certifications.
• Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
• VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

• Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
• May require limited travel for deployments, vendor meetings, or training.

About Pinterest:

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace theflexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

The Team:

This role is within the Engineering, Product, and Design (EPD) Compliance Technical Program Management team which delivers critical & strategic technical compliance outcomes by directing and scaling engineering effort across organizational and functional boundaries. The programs they lead have most or all of these characteristics:

• 
  
• Strategic importance to Pinterest
  
• Distributed ownership
  
• Complexity
  
• Critical technical area or platform
  

We are seeking a dedicated, centralized Senior Technical Program Manager to establish and own our AI Compliance program, with a primary focus on GenAI risk mitigation. This specialized, high-impact role will bridge technical innovation, business strategy, and global regulatory requirements, ensuring our GenAI initiatives are both cutting-edge and compliant.

What you'll do:

• 
  
• Strategy and Program Ownership: Establish, own, and continually iterate on the holistic AI Governance and Risk Management Framework for the company, integrating it across all relevant engineering and product teams.
  
• Regulatory Compliance Roadmapping: Partner closely with Legal to translate emerging global AI regulations into concrete engineering requirements, compliance plans, and a unified roadmap.
  
• Risk Mitigation Systems: Establish and improve risk management systems, including developing internal policies for responsible AI practices, defining AI safety principles, establishing metrics that ensure effective compliance, and improving Pinterest's ability to mitigate risks of AI development through internal platforms and infrastructure.
  
• Cross-Functional Partnership: Act as the central compliance TPM lead, facilitating and driving consensus across Legal, Security, Privacy, Data Engineering, and Product teams to mitigate distributed AI risks.
  
• Operational Excellence: Incorporate AI compliance program status into leadership risk management reporting and establish tracking and review processes for GenAI features and open-source (OSS) model usage.
  

What we're looking for:

• 
  
• Experience working with AI model and feature development.
  
• 8+ years of experience as a technical program manager supporting Compliance or Trust & Safety Programs, or related experience.
  
• Entrepreneurial spirit with strong leadership, who can develop and lead a new initiative from the ground up and thrive in ambiguity.
  
• Passion for execution and getting things done.
  
• Solid technical background and ability to quickly understand technical designs, challenges and risks. Experience breaking down complex problems and driving decision making.
  
• Strong analytical abilities, able to create & monitor metrics, proactively identify growth opportunities & incidents.
  
• Strong written, verbal communication skills and comfort in communicating nuanced, and often technical, concepts to internal stakeholders or external partners.
  
• Ability to influence teams & drive alignment among multiple stakeholders.
  
• Demonstrated experience in creating and driving efficient processes at scale.
  
• Bachelor's degree in a relevant field such as computer science, computer and information technology, or equivalent experience.
  

Relocation Statement:

• 
  
• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.
  

In-Office Requirement Statement:

• 
  
• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
  
• This role will need to be in the office for in-person collaboration 1 time every 6-months and therefore can be situated anywhere in the country.
  

#LI-REMOTE

#LI-JD3

At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise.

Information regarding the culture at Pinterest and benefits available for this position can be found here.

Our Commitment to Inclusion:

Gastite delivers innovative solutions through our core values of safety, quality, people, and customers. We commit ourselves to ensure inclusion, integrity, and excellence as we prosper in all aspects of our business.

Primary Responsibilities:

The Technical Service Engineer is based in the Portland office and serves as the primary liaison between internal teams and field personnel. This role ensures timely and effective technical support, training, and compliance across all customer-facing activities. The position requires strong organizational skills, technical expertise, and the ability to manage multiple priorities in a fast-paced environment.

Approximately 60–70% of work will be office-based, focusing on coordination and documentation, while 30–40% involves travel to customer sites for hands-on training, troubleshooting, and investigations.

Coordination & Dispatch:

• Act as the central hub for organizing and scheduling field support activities.
• Coordinate with Applications and Sales teams to ensure timely response to customer needs.
• Manage dispatch logistics and prioritize urgent requests in collaboration with leadership.

Technical Support & Communication:

• Serve as the first point of contact for field technicians, providing guidance and solutions.
• Document and summarize all technical communications for internal review and knowledge sharing.
• Analyze recurring issues and implement corrective actions to reduce repeat problems.

Data Management & Reporting:

• Maintain detailed call records and service logs for historical analysis and trend identification.
• Prepare reports highlighting common issues, resolutions, and recommendations for process improvement.

Compliance & Standards:

• Ensure all activities adhere to relevant codes, safety regulations, and compliance standards.
• Support internal audits and contribute to maintaining certification requirements.

Cross-Functional Collaboration:

• Work closely with Engineering, Quality, Procurement, Customer Service, and Operations teams to address product failures, design changes, and R&D initiatives.
• Provide feedback from the field to influence product development and quality improvements.

Training Development & Delivery:

• Design, update, and manage training modules for internal staff and external customers.
• Conduct in-person and virtual training sessions to ensure proper product installation and usage.

This role demands extensive product knowledge, practical mechanical skills, and familiarity with plumbing and HVAC/R industry practices. The Technical Service Engineer acts as a critical link between the company and its customers, ensuring technical excellence and customer satisfaction.

Skills Required:

• Mechanical Aptitude
• Microsoft Office and CAD software
• Strong communication skills
• HVAC/R and plumbing, contracting, and industry experience
• Frequent domestic travel required, infrequent international travel

Education & Experience preferred:

• AS Engineering or equivalent through relevant work experience
• 2-6 years of relevant experience with HVAC/R

This list of duties and responsibilities is not intended to be exhaustive. As business needs change, additional duties or responsibilities may be added or removed. Gastite employees are expected to be team players and have a willingness to assist in other tasks on an as-needed basis. 

Technical Designer

Everett, WA/ Seattle, WA/ Auburn, WA/ Renton, WA/ Portland, OR

Onsite

Technical Designer

- Applies fundamental drafting principles and design concept understanding to support solutions to product/process issues as they occur real-time in the fabrication flow. Create drafted parts and product structures to support operational and quality concerns.

- Performs model definition changes within the defined engineering based on engineering input. Translating the engineer's conceptual ideas and feedback into physical part geometry and assembly definition.

- Engages in cross functional, collaborative environments across the life cycle of the products to support design change and improvement.

- Maintains technical excellence in performing work with career intent to progress into technical designer job role.

- Participate and have the ability to learn in the real-time, fast pace, agile environment with a positive attitude. Work may be first, second, or third shift within a standard or alternate work week; as well as some weekend and/or daily overtime

Position Responsibilities:

- Provides materials and process support to and systems design teams throughout the full life cycle of the airplane from design to production to fleet support. Activities include definition of electrical, electronic, and electromechanical components used across products.

- Reviews electrical component materials and process specifications and other engineering documents used to control design, certify and produce systems hardware.

- Identifying impacts of non-conformances associated with electrical components and corrective/preventative actions for future avoidance.

- Conducts engineering lab / failure analysis to help determine cause and corrective action of failed electrical components

- Leads in evaluation of emerging technologies for potential application to future BCA products enabling a competitive advantage.

- Leads or collaborates with multiple engineering teams, Design, Stress, Quality, Manufacturing, and Suppliers to solve a variety of materials and process challenges throughout the full life cycle of the airplane.

- Produces requirements, specifications and other documents to manage the deployment of tools, equipment, materials, parts and processes used to enhance the full life cycle.

Basic Qualifications:

- Associate degree and typical experience in drafting classification (or combination of education and experience), basic understanding and usage of computer aided design, basic understanding of design product structure (details, parts, assemblies, installations), understanding in machining of metallic parts.

- 9+ years of experience working with aerospace design, including experience working with detail and assembly parts

- CATIA or equivalent solid modeling experience

- Integrated Visualization Tool (IVT) use and experience

Preferred Qualifications:

- Problem solving skills

- Investigative skills

- Multi-tasking skills

- Project management experience working with projects at various stages and coordinating with multiple organizations

* Experience working in lab environments

Education / Experience: AA degree in related discipline and typically 9 or more years of related experience or an equivalent combination of education and experience

Looking to join a fast-growing and award-winning leader in Travel Tech?

Our client, an international cloud-based booking and property management platform, is looking for a Customer Support Advisor who'll assist customers for the North American market.

Main Responsibilities

This is a fast paced environment and the ability to multitask and to work well under pressure is essential. This role is a customer-facing position, and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers.

• Provide multi-channel support and advice to resolve customer queries by phone, chat
• and web portal methods equally comfortably
• Expected daily volume of 30-50 contacts daily at full capacity
• Resolve 85% of customer issues at 1st point of contact
• Assist customers to maximize their success through understanding how best to use company's technology, and resolve any technical problems they may be experiencing with the software
• In addition to technical and usage issues, handle general business enquiries, usually related to guest reservations, and interact with major travel agencies such as , Expedia, Airbnb, Agoda etc.
• Set up screen share sessions in order to troubleshoot more complex issues including issues related to company's software suite and Online Travel Agency connections for example
• Escalate genuine technical to 2nd line support or the R&D Team using the CRM system
• Meet and exceed customer service KPIs consistently
• Identify issue trends and report these to the management team
• Assist in producing help articles and tools in company's University and for internal use

Candidate Profile

This is a customer-facing position and employees in this role regularly interact directly with customers to provide support, resolve issues, and create positive experiences for customers—even when customers may be frustrated or upset. Accordingly, employees must have strong interpersonal and problem-solving skills, and the ability to handle these situations with professionalism, patience, and effective communication.

• Must be currently based in Dallas, TX and legally authorized to work in the United
• States.
• Associate's Or Bachelor's Degree required
• 3-5 years of experience in a Customer Support/SAAS Software Support role solving
• issues on the phone, email and live chat
• Excellent spoken and written English
• Excellent problem-solving and analytical skills
• Tech-savvy with strong troubleshooting and critical thinking skills to identify root
• causes
• Ability to convey complex technical information in a simplified and easy to
• understand manner to a general audience
• Polite, professional, calm under pressure
• Ability to adapt to changing priorities based on business needs
• Must be able to work a variety of shifts across 7 days

What the company offers

• Permanent full-time contract
• Health Care, 401k Plan, PTO along with major holidays
• A team driven by a passion to win, with an unwavering commitment to putting our
• customers first
• Combine hard work and fun within a great company culture together with smart,
• driven and social people
• Location: Dallas, TX (hybrid schedule)

We’re excited to present a standout opportunity with a highly stable semiconductor and aerospace manufacturer located in central Phoenix, just off the I‑17. This is a chance to join a company with long‑term programs, strong financial health, and a reputation for quality—working for an exceptional manager who has been with the business for 30 years and is widely respected as a mentor and leader.

Position Summary

The Raw Material Buyer / Supply Chain Analyst plays a critical role in ensuring the uninterrupted flow of aerospace and semiconductor raw materials that support manufacturing operations. You’ll own sourcing, negotiation, and procurement while balancing quality, delivery, and cost—backed by strong data analysis and cross‑functional collaboration. In addition to raw material purchasing, this role contributes to MRP analysis, demand planning support, supplier performance management, and inventory optimization. You’ll also provide backup support for Outside Services purchasing and share responsibility for MRO procurement, ensuring continuity across supply chain operations.

Key Responsibilities and Qualifications in these areas:

-Raw Material Procurement

• Source and purchase aerospace raw materials including sheet, bar, forgings, castings, and hardware
• Request, analyze, and negotiate supplier quotations for price, lead time, and terms
• Create and manage purchase orders and ensure timely supplier acknowledgements
• Track supplier commitments and proactively expedite materials to support production
• Stay informed on mill lead times, alloy availability, and market conditions

-MRP, Demand Planning & Production Support

• Monitor MRP signals and production schedules to ensure material availability
• Review forecasts, order releases, and demand patterns
• Support demand planning through historical usage and lead‑time analysis
• Partner closely with Production Planning to align purchasing with manufacturing needs
• Identify and communicate supply risks with mitigation strategies

-Inventory Management

• Monitor inventory levels to balance availability with turnover optimization
• Analyze usage trends and recommend procurement strategies
• Collaborate with Planning and Production to avoid excess, obsolete, or shortage conditions

-Supplier Performance & Relationship Management

• Build and maintain strong supplier relationships
• Track supplier KPIs including quality, delivery, lead time reliability, and cost
• Manage supplier transitions and performance improvement efforts
• Partner with Quality, Production, and Inspection to resolve supplier issues
• Support supplier evaluation, development, and rationalization initiatives

-Data Analysis & Reporting

• Perform supply chain analysis to support procurement and risk mitigation decisions
• Develop and maintain purchasing and supplier performance reports
• Analyze ERP/MRP and Excel‑based data to identify cost savings and efficiencies

-Compliance & Traceability

• Ensure all materials meet aerospace, semiconductor, and customer specifications
• Verify certifications, traceability, and regulatory compliance
• Support AS9100 purchasing and supplier control requirements

Cross‑Functional & Administrative Support

• Provide backup for Outside Services purchasing
• Share MRO procurement responsibilities
• Assist Accounting with invoice and PO discrepancies
• Maintain accurate ERP/MRP purchasing records
• Ensure adherence to company policies and supplier agreements

-Authority & Decision‑Making

• Within established policies, this role has authority to: Solicit and evaluate supplier quotes
• Negotiate pricing, delivery schedules, and terms
• Issue and expedite purchase orders
• Recommend sourcing strategies and supplier changes
• Escalate supply risks or cost impacts to management
• Final approval for supplier qualification, major contracts, and strategic sourcing remains with supply chain management

Qualifications

Education and Experience

· Bachelor’s degree in Business, Supply Chain, or related field, or equivalent experience.

· Minimum 3-10 years of purchasing/buying experience, preferably in an aerospace/semiconductor manufacturing environment.

Skills and Competencies

· Knowledge of aerospace materials and manufacturing supply chains.

· Experience with ERP/MRP systems

· Background in data analysis, reporting, and supply chain performance metrics.

· Strong negotiation, analytical, and organizational skills.

· Proficiency in Advanced Microsoft Excel (data analysis)

· Strong written and verbal communication skills.

· Ability to manage multiple priorities in a fast-paced manufacturing environment.

· Team-oriented with a proactive problem-solving mindset.

Why This Role Stands Out

• $85K–$110K base + monthly and discretionary annual bonuses
• Stable aerospace and semiconductor programs
• Outstanding manager with 30 years of leadership and mentoring experience
• Central Phoenix location with easy freeway access
• High‑impact role with visibility and growth potential

Technical Facilities Manager | $110k - $130k | Healthcare, Connecticut

Your new company

Hays have partnered with a leading energy infrastructure service firm, who are looking to hire an experienced Facilities Management leader to oversee the operation and optimization of a Central Energy Plant (CEP). The role will work with key stakeholders in guiding best-in-class energy strategies for thermal producing assets in a healthcare facility.

Your new role

As the Technical Facilities Manager, you will be responsible for analyzing daily energy usage and identifying opportunities to enhance efficiency and improve operational practices. Working daily with internal teams and 3rd party vendors, you will provide mentorship on energy management and support the development of long‑term strategies to maximize performance. The role will take full responsibility for the operation and maintenance of the CEP, ensuring all systems run safely, reliably, and efficiently. This includes managing maintenance reserve accounts, overseeing operator training, maintaining an up‑to‑date plant operating manual, and coordinating troubleshooting activities with both on‑site staff and remote support teams. You will also collaborate closely with engineering, procurement, and construction teams to align project activities with ongoing operations.

What you'll need to succeed

• PE preferred or FE and working towards obtaining PE.
• 4+ years’ experience in any of the following: management experience in a central plant or facility, mechanical construction with a large mechanical subcontractor or MEP design consultant managing multiple sites with large teams.
• 4 year Mechanical Engineering degree (plus, not required).
• Well versed in building codes and standards.
• Excellent communication and organizational skills.
• Effective verbal and written communication skills.
• Detail-oriented with the ability to multitask projects in a fast-paced environment.

What you'll get in return

You will have the opportunity to work with one of the nation’s largest energy‑as‑a‑service providers, with more than a century of industry expertise. With established accounts and long‑term contracts across some of the country’s largest healthcare and education systems, you will play a key role alongside experienced leaders in a mission‑critical environment.

Shipping and Receiving Supervisor Position

The Shipping and Receiving Supervisor will oversee the daily workflow, schedules, and assignments of the Shipping and Receiving team.

Supervisory Responsibilities:

• Maintain education and training to develop employee and comply with company policy and staffing objectives.
• Coordinate safety training to foster a safe work environment with focus on education, awareness, and observation.
• Observe safe work practices and 100% compliance to Safety Tool Box Chats.
• Direct daily staffing of essential job related tasks.
• Oversees the daily workflow of the department.

Duties/Responsibilities:

• Plan and achieve daily labor utilization and efficiency through crewing and task assignment.
• Maintain daily and accurate inventory levels.
• Ensure receipt documentation of raw materials and manage COA compliance.
• Ensure temperature upon receipt and shipping are within the specified range by product.
• Ensure FIFO of raw materials and finished goods.
• Conduct documentation audit of completeness and accuracy.
• Coordinate current and projected fresh and frozen raw material needs with procurement.
• Manage off site inventory levels for accuracy and FIFO rotation.
• Ensure shipments are complete, error and damage free.
• Maintain scanner usage for receipt and shipping.
• Maintain product inventory location.
• Performs other duties as assigned.

Required Knowledge/Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience:

• AA / AS Degree or 5 years experience in shipping and receiving management.
• Food Production, Food Safety, HAACP related experience and training.
• Microsoft Office Professional Suite, MRP or SAP or other computerized systems dealing with inventory and order processing.

Why Us?

At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With 4,000+ team members worldwide, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.

Job Description Summary

A Product Surveillance Specialist is primarily responsible for monitoring the safety, quality and efficacy of products marketed and sold by Par Health (“The Company”). This is accomplished by receiving, capturing and evaluating product feedback reports from the field in accordance with current FDA and global regulations and guidelines. Additionally, they provide technical and clinical information regarding product usage and performance. As a result of these activities, they will frequently develop, preserve and strengthen customer relationships which is a necessary and expected commodity in today's competitive pharmaceutical, biologic and medical device industries. Establish and maintain positive and mutually rewarding relationships with internal customers.

ESSENTIAL FUNCTIONS:

Answer and triage incoming calls via the ACD line. Capture, review and analyze customer usage reports. Follow up on post-market customer usage and field service reports as necessary. Evaluate complaints for potential adverse events which are then forwarded to pharmacovigilance. Collaborate with colleagues globally on reports that are received from outside the US. Conduct trend analyses in order to provide and alert to changing safety and efficacy profiles on regular and ad-hoc basis. Prepare and deliver accurate reports of continuing product performance for Quality and other departments of The Company. Identify potential product performance issues and alert appropriate management personnel when needed. Initiate and coordinate investigations for complaints and support medical inquiries. Comply with relevant global product quality related guidelines, standards and regulations regarding the receipt, review, investigation, and reporting of product usage experiences. Provide oversight of customer usage experiences, field feedback reports, product safety reporting, and professional consultation in matters related to safety, efficacy, and proper product functioning. Work in conjunction and effectively communicate with various departments, including Legal, Regulatory Affairs, R&D, Commercial, Pharmacovigilance, Medical Information, Customer Service, and the Manufacturing Sites. Provide clinical and technical support of marketed pharmaceutical products as needed. Provide product performance expertise on cross-functional project teams as necessary. Participate in teams concerned with development or support of products as necessary. Initiation and coordination of the Health Hazard Evaluation process. Support all field actions and coordination of the mock recall process. Provide support during Audits and Regulatory Inspections. Lead process improvement initiatives. Provide training for new hires, site personnel, and sales representatives regarding Post Market Reporting Practices as necessary.

MINIMUM REQUIREMENTS:

Education:

Bachelor's degree in clinical with a healthcare certification required (i.e. RN, RPh, PharmD, Physician’s Assistant, Nurse Practitioner, Respiratory Therapist, etc.)

Experience:

1. A minimum of five years clinical/practical experience in a relevant clinical environment required.

2. Previous Quality Assurance or Regulatory Affairs experience in the pharmaceutical and/or medical device industry is preferred

Preferred Skills/Qualifications:

1. Knowledge of FDA regulations and guidances in the area of complaint handling for pharmaceuticals, biologics and medical devices.

2. Experience interacting with regulatory agencies such as the FDA.

3. Writing skills necessary to effectively communicate technical/clinical information to others.

4. Comfortable and capable of using software programs (Word, Excel, Power Point, Access) and a willingness to expand and increase these competencies.

5. Excellent verbal and written communication skills including excellent telephone etiquette. Must be comfortable handling discussions with patients and health care providers on health and medical topics.

Skills/Competencies:

1. Committed, self-motivated team player

2. Problem solving and analytical skills.

3. An ability to effectively integrate customer and business needs in a satisfactory manner.

Other Skills/Competencies:

1. Sound organizational skills with the ability to prioritize tasks.

2. Ability to build productive relationships with personnel within and outside of the department and company.

3. Ability to work effectively in multi-functional teams.

ORGANIZATIONAL RELATIONSHIPS/SCOPE:

Reports to Manager, Product Monitoring

• Frequent communication and working relationships with customers, manufacturing QA personnel, and Medical Information Specialists
• Interact with a variety of Corporate Divisions. These include, but are not limited to, Legal, Regulatory Affairs, Medical Information, Pharmacovigilance, R&D, Marketing, Quality Assurance, Sales, and Customer Service. The degree and scope will vary according to the needs of the departments involved

WORKING CONDITIONS:

• Normal office conditions, which include sitting for long periods of time and computer and phone use.
• Occasional travel may be required for such things as training seminars, manufacturing site visits, and professional/trade conventions.

DISCLAIMER:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position.

EEO Statement:

We comply with all applicable federal, state, and local laws prohibiting discrimination and harassment, and provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or genetic information, or any other classification protected by federal, state or local law. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.