Technical Usage Data Jobs Remote Jobs in Usa

Join us as a Senior, AI Workplace Transformation Consultant

You’ll play a pivotal role in delivering successful organisational change, backed by experience and knowledge of PROSCI, Kotter or other change frameworks, while also helping clients unlock the full potential of Microsoft 365, Copilot, Copilot Studio, Viva and more. You’ll develop and implement advanced change management strategies; drive people change and enablement and ensure that new solutions are adopted smoothly and deliver measurable value.

You’ll be a self-starting, adaptable, and energetic individual who thrives in fast-paced environments. You’ll bring strong experience in consultative client engagements, be open to challenge and feedback, and feel confident constructively challenging clients to ensure the best outcomes for everyone involved. A growth mindset is essential, along with a clear expectation that you’ll actively contribute to the continuous improvement of Changing Social.

Location: Nashville Tennessee / Remote Time zone: Eastern or Central preferred

Key Responsibilities:

Change Management Strategy

• Lead the design and execution of advanced change management strategies for clients adopting Microsoft 365 and Copilot solutions.
• Apply proven methodologies to build adoption plans, communications, and training tailored to diverse audiences.
• Ensure all change activities align with client business goals and deliver measurable outcomes.

Stakeholder Engagement

• Lead stakeholder mapping, engagement planning, and delivery of sessions to secure buy-in at all levels.
• Advocate, support, coach and mentor senior leaders in the importance and necessity of change.
• Build strong, trusted relationships with client sponsors, technical leads, and end users.
• Facilitate workshops and feedback sessions to ensure adoption challenges are addressed proactively.

Adoption Metrics, Reporting & Value Realisation

• Develop and implement measurement frameworks to track adoption, usage, and ROI of Copilot and other Microsoft solutions.
• Use reporting tools to monitor project effectiveness and recommend data-driven improvements.
• Communicate adoption progress and value realisation to key stakeholders and sponsors.

Microsoft 365, Copilot, Copilot Studio & AI Agents

• Understand, identify, scope and support the elements of the M365 Modern Workplace Applications that are of direct impact to the clients needs.
• Be well versed in the identification of business workflows and processes. Capable in crafting new ways of working that utilise the M365 platform and drive real world ROI.
• Deliver Copilot projects and custom conversational AI agents to meet client needs.
• Advise clients on best practices for creating and managing AI-powered solutions that enhance workflows and productivity.
• Translate functionality into clear guidance for end users, ensuring solutions are user-friendly and deliver on their promise.
• Collaborate closely with technical teams and developers to align AI deployments with user needs and organisational policies.

Product & AI Knowledge

• Leverage deep understanding of our solutions to assess client needs and recommend the most suitable products or agents that deliver optimal value and outcomes.
• Maintain up-to-date knowledge of Microsoft 365, Copilot for Microsoft 365, Copilot Studio, and broader M365 modern work platform
• Deliver client training sessions, Q&A drop-ins, and knowledge-sharing to embed new ways of working.
• Keep up to date of Microsoft’s AI roadmap to guide clients on upcoming features and capabilities.

Client Relationship Management & Pre-Sales

• Build and maintain long-term client relationships.
• Embed as a trusted advisor who can spot business benefits for our clients and build proposals and services to support those needs both commercially and via delivery.
• Support the sales team in scoping client needs, delivering demos, and showcasing our Copilot capabilities.
• Contribute to proposals and presentations, bringing both change management and technical expertise.

Qualifications

Education:

• Bachelor or masters degree in Business, Organisational Development, Information Technology, Anthropology or a related field is preferred but not essential.

Experience:

• 5+ years of experience in adoption and change management, with at least some exposure to configuring or supporting Microsoft 365 solutions.
• Hands-on experience working with Microsoft 365 products, Copilot Studio, Power Virtual Agents, or similar conversational AI tools is highly desirable.

Certifications:

• Relevant change management certification (e.g. PROSCI) required. Or significant proven track record and specific detailed knowledge of change frameworks.
• Desirable: Microsoft Certified: Power Platform Functional Consultant Associate (PL-200), Power Platform Solution Architect Expert (PL-600), or equivalent Copilot Studio certifications.

Skills

• Advanced knowledge of change management tools and methodologies.
• Strong analytical, problem-solving, and decision-making skills.
• Ability to communicate complex technical ideas clearly to non-technical audiences.
• Excellent stakeholder engagement and client relationship management skills.
• Confident in facilitating workshops and training sessions.
• Proactive, curious, and adaptable mindset with a passion for emerging AI capabilities.

Core Competencies

• Knowledge & Experience: Advanced knowledge of Microsoft 365, Copilot Studio, and change management best practices. Mentor colleagues and leads client training.
• Business Impact: Leads complex projects, drives measurable adoption, and supports business development.
• People & Team Management: Coaches junior team members, resolves issues, and drives collaboration.
• Communication & Influence: Communicates effectively with clients and internal teams, translating between technical and non-technical contexts.
• Problem Solving & Innovation: Designs creative solutions for adoption challenges, drives continuous improvement, and keeps up to date with the AI landscape.

Why Join Changing Social?

We are an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees. We are on an exciting journey of growth that offers huge potential for ambitious and likeminded people. Changing Social has ambitious plans for the future. We aim to expand our team substantially in the coming years, having grown 58% over the past 12 months, with growth plans to hit a head count of 200 over the next three to five years.

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach where necessary.

Benefits:

• Annual Leave: 23 days of annual leave per calendar year, excluding Public Holidays, with an additional day for each year of employment up to a maximum of 5 days.
• Additional Leave: Gain an additional day of leave for each year of service, up to a maximum of 5 days.
• Annual Leave Carry Over: Carry over up to 5 days of unused annual leave to the next year.
• Festive Period: Business closure for a week during the festive period in December.
• Public Holidays: Flexibility to work over public holidays if desired or required, with time taken back on a subsequent day.
• Pension Scheme: 2% 401k employer contribution, 5% employee contribution.
• Flexible Working: Manage your own time to improve work-life balance and facilitate managing international time zones.

Additional Benefits:

Health and Wellbeing:

• US Health, Vision and Dental Plan
• My Mind Pal Wellbeing App

Financial Security:

• Bravo Perks: Points schemes and vouchers.
• Bravo Hub: Access to discount codes.
• Financial Wellbeing Tools: Budget planners, money-saving tools, and financial education resources.

Personal Development:

• Paid Microsoft Training and Certifications: Enhance your professional skills with company-sponsored training.

More about Changing Social

Our culture is built on the values of Lovability, Openness, Versatility, and Enthusiasm. We thrive on creativity, embrace diversity, and are passionate about delivering exceptional service. As a rapidly growing company with a global footprint and a head office in the UK, we cater to an international audience while maintaining a localised approach. Our POP values Preparation, Ownership, and Pride are the behaviours that underpin our high-performance culture. They’re how we turn our values into action, every day.

We are hiring a Senior DLP Analytic Rule Developer to build and mature our Microsoft Purview DLP program across a complex, multi-cloud retail enterprise. You will design, develop, and tune analytic rules that protect sensitive data thousands of endpoints, spanning Microsoft 365, endpoint DLP, SaaS applications, and structured cloud data.

This role sits within Security Engineering and focuses on building production-grade DLP policies from the ground up. You will own analytic logic, reduce false positives, and translate regulatory requirements into precise technical controls aligned to PCI DSS, SOX, and state privacy laws.

Key Responsibilities

• Design and deploy baseline production DLP policies across Copilot, Exchange Online, SharePoint, OneDrive, Teams, endpoint DLP, Defender for Cloud Apps, on-premises file shares, and SaaS platforms.
• Build and maintain custom sensitive information types, EDM classifiers, and trainable classifiers within Microsoft Purview.
• Develop advanced pattern matching and detection logic to minimize false positives while preserving coverage.
• Continuously tune policies based on alert telemetry, business workflows, and data usage patterns.
• Integrate DLP with Microsoft Defender and Insider Risk to improve detection context and risk scoring.
• Translate PCI DSS, SOX, and state privacy requirements into enforceable DLP controls.
• Build and formalize enterprise data classification taxonomy.
• Integrate Microsoft Purview DLP with adjacent security platforms using APIs and automation.
• Define and implement executive-level KPIs for DLP effectiveness.
• Build dashboards and reporting in Power BI or similar platforms.

Example of Expected Outcomes

• Deploy baseline production DLP policies across all Microsoft 365 workloads.
• Integrate DLP with Microsoft Defender to improve detection fidelity.
• Build enterprise data classification taxonomy aligned to regulatory requirements.
• Implement executive reporting with defined KPIs and operational metrics.
• Establish measurable reduction in false positives through tuning and classifier refinement.

Required Experience

• Hands-on experience building custom sensitive information types and EDM classifiers in Microsoft Purview.
• Experience developing and tuning trainable classifiers.
• Experience integrating DLP with Microsoft Defender, third-party apps.
• Experience with API integration and automation of security workflows.
• Experience building dashboards and metrics in Power BI or similar tools.
• Experience working in regulated environments including PCI DSS and SOX.

Preferred Qualifications

• Microsoft SC-400 certification.
• CISSP certification.
• Experience in retail or large distributed enterprise environments.
• Experience operating in multi-cloud environments.

Are you a natural relationship builder with strong customer instincts? Do you enjoy stepping onto a production floor to solve problems just as much as you enjoy strategizing account growth? Do you love being "the face" to major OEMs and prefer a role that gets you out in the field rather than behind a desk? If so, this is the perfect opportunity to join our client, a primary equipment supplier to the North American bus industry.

The Regional Account Manager will support key OEM and fleet customers across Northern California and surrounding areas. This highly visible role blends account management, light technical/mechanical support, project coordination, field training, and regional sales growth.

You will serve as the primary point of contact for one of the region’s largest bus/vehicle manufacturers while also supporting additional transit agencies, fleets, and operators across Northern California and parts of the Central Valley.

This role is ideal for someone who loves building customer relationships, enjoys being hands‑on in production environments, and is comfortable balancing sales responsibilities with technical problem-solving.

What You'll Be Doing

Account Management & Customer Support

• Serve as the dedicated Account Manager for a major OEM in the Bay Area, visiting the customer 2–3 times per week to ensure smooth production, system performance, and issue resolution.
• Maintain strong customer relationships, identify pain points, and proactively address issues before they escalate.
• Coordinate closely with internal engineering and operations teams to troubleshoot production line challenges and facilitate solutions.
• Support multiple fleet/end‑user accounts throughout Northern California, conducting site visits, check-ins, and relationship-building.

Technical/Mechanical Support

• Provide on-site support during customer production processes — identifying mechanical issues, gathering data, and collaborating with engineering for solutions.
• Demonstrate mechanical aptitude and curiosity; able to understand technical product functions and communicate them clearly to customers.
• Perform hands-on review of customer installations and assist with resolving equipment, configuration, or application questions.

Training & Education

• Conduct paid technical training sessions for customer maintenance teams and technicians.
• Deliver clear instructions on product usage, safety, troubleshooting, and maintenance best practices.
• Ensure training materials and documentation are consistently updated and aligned with customer needs.

Regional Growth & Field Sales

• Manage and grow existing accounts while identifying new opportunities within assigned territory.
• Conduct cold visits/check-ins with regional customers to assess needs, gather feedback, and promote solutions.
• Support bid/specification efforts to ensure products are accurately represented in proposals and future orders.
• Provide timely and accurate forecasting, market feedback, and competitive insights.

Travel Expectations

• Approximately 80% travel, primarily within Northern California.
• Occasional travel to national manufacturing sites, training centers, and customer locations for onboarding and continued development.
• Expect an immersive 60-day onboarding program involving shadowing and training with team members across multiple regions.

What Experience You Bring

Required

• 5+ years of experience combining sales, account management, project coordination, and/or technical customer support.
• Strong customer-facing skills with the ability to manage expectations, resolve conflicts professionally, and build trust.
• Demonstrated mechanical aptitude, whether through previous work experience, hands-on roles, or personal/hobbyist experience.
• Ability to work independently from a home office while managing a travel-heavy schedule.
• Strong proficiency with Microsoft Office and experience using CRM tools.
• Residency in Northern California, with daily travel within the Bay Area feasible.

Preferred

• Experience supporting OEMs or large industrial/manufacturing accounts.
• Background in transportation, heavy equipment, mechanical systems, mobility, or related technical industries.
• Experience conducting customer training or technical demonstrations.
• Strong organizational skills with proven ability to prioritize across multiple customers and ongoing projects.

What's Offered

• Company vehicle and credit card for travel.
• Yearly bonus eligibility.
• Comprehensive benefits package.
• Opportunity for long-term growth in a stable, expanding division.
• Autonomy, flexibility, and the chance to make a meaningful impact with a leading provider of transportation and mechanical system solutions.

Our client is not able to provide visa sponsorship at this time. Candidates must be U.S. Citizens or Green Card holders.

In office position located in Katy, Texas. Hour are 8am - 5pm, Monday to Friday. Not remote or flex.

SUMMARY

The Sales Support Associate (SSA) is a critical inside-sales and operations support role responsible for managing key dealer interactions, government and cooperative contract programs, and sales reporting. The primary focus of this role is to support inbound dealer activity, contract administration, data management, and reporting accuracy - ensuring a high level of responsiveness and compliance across key accounts.

In addition, the SSA provides supplemental administrative, sales, and process support to the Regional Business Manager (RBM) team, enabling RBMs to focus on coaching, training, and strategic, high-impact dealer engagement. For success must possess expert level Excel and Power BI skills.

Relocation for this position cannot be supported and qualified candidates must have the authorization to work in the USA without support.

SPECIFIC RESPONSIBILITIES

Dealer & Inside Sales Support

• Serve as the primary point of contact for inbound calls and inquiries from key account dealers.
• Provide proactive, remote coverage for designated Key Account dealers, including monthly outbound touchpoints.
• Respond to dealer questions regarding pricing, availability, configurations, and contract eligibility.
• Act as a consistent inside-sales resource to reduce transactional workload on field sales teams.

Government & Cooperative Contract Management

• Manage relationships and ongoing requirements for Sourcewell and other governmental or cooperative purchasing contracts.
• Prepare, submit, and manage contract documentation, renewals, and compliance requirements.
• Maintain and manage contract pricing, respond to dealer inquiries related to contract terms, and ensure accurate communication of eligibility and usage.
• Support bid-related documentation and specifications as required.

Sales Data, Reporting & Analytics

• Enter, maintain, and manage sales, contract, and dealer data within Power BI and related reporting systems.
• Oversee EDA and AEM data collection, submission, and reporting, ensuring accuracy and timeliness.
• Consolidate and maintain reporting used to track dealer performance, contract activity, and sales initiatives.
• Provide standard and on request reporting to internal LGNA stakeholders and dealer networks as needed.

Sales Operations Support

• Verify completion and accuracy of required sales documentation, including purchase orders, demo agreements, consignment agreements, and SPAR requests.
• Track and manage the status of demo and consignment agreements.
• Maintain accurate and current dealer records in the sales portal and related systems.

Field Sales Enablement

• Generate quotes and support pricing and availability requests for RBMs while they are traveling as necessary.
• Serve as an internal call-center resource for RBMs regarding machines and work tools.
• Coordinate with internal teams (e.g., Katy branch parts team) to source parts availability and technical information.
• Consolidate machine configurations, work tool specifications (e.g., bucket widths, pin diameters), and availability data from across the organization.
• Maintain current work tool availability and pricing documentation.

Forecasting, Planning & Programs

• Consolidate the RBM team’s 12-month rolling forecast for leadership review.
• Run standard monthly dealer reports for RBMs to share with their dealers.
• Track sales initiatives, program progress, and performance outcomes.
• Manage Sourcewell, Core, and Canoe program submissions and reporting.
• Track NPI launch timelines and coordinate communication between RBMs, Product Management, and leadership.

Process Improvement

• Identify manual, duplicative, or inefficient reporting and administrative processes.
• Consolidate information sources and support development of simplified reporting tools or platforms.

Above job description is not intended to be an all-inclusive list of duties & standards of the position. Incumbents will follow any other instructions, & perform any other related duties, as assigned by their supervisor.

Compensation range is $60K USD - $65K USD (DOE) + 10% bonus (nonexempt) plus OT

BENEFITS: Medical, dental, vision and life insurance packages offered. LGNA pays 100% medical, dental and vision insurance for employee only. Coverage on day one.

RETIREMENT: 401(K) plan, 100% match up to 6%, in accordance to company policy.

COMPENSATION: Competitive salary and bonus.

VACATION: 15 days of Paid Time Off (PTO) prorated the first year (until end of year / Dec) 15 days of PTO on Jan 1 of next year.

HOLIDAYS: 10 paid holidays a year, in accordance to company policy.

EQUIPMENT: Branded Clothing, Laptop, Cell Phone.

Job description:-

Position: Gen AI Engineer

Location: Irving TX

Duration: 12+ months

Job Overview

In this role, you will be responsible for translating AI strategy into tangible, production-ready capabilities that enhance operational efficiencies and drive business value. We're looking for someone who combines deep technical expertise in generative AI with a proven track record of successfully delivering complex technology projects.

Required Technical Skills

Deep knowledge of LLMs and advanced fine-tuning techniques. Proficient in Parameter-Efficient Fine-Tuning (PEFT) methods (LoRA, QLoRA, Adapter Tuning, Prefix Tuning), full fine-tuning, instruction tuning, and agentic AI techniques (RLHF, multi-task learning).

Expertise in model compression and quantization methods (AWQ, GPTQ, GPTQ-for-LLaMA). Proficiency with optimized inference engines such as vLLM, DeepSpeed, and FP6-LLM.

Adept at advanced prompt engineering techniques and best practices. Familiarity with frameworks that facilitate effective prompt design and management.

Advanced knowledge of RAG techniques, including hybrid search, multi-vector retrieval, Hypothetical Document Embeddings (HyDE), self-querying, query expansion, re-ranking, and relevance filtering.

Proficiency in TensorFlow, PyTorch, and Keras. Knowledge of distributed training, parallel processing, and extensive hands-on experience with AWS services for AI/ML.

Advanced NLP skills (NER, Dependency Parsing, Text Classification, Topic Modeling). Experience with Transfer Learning, Few-shot, and Zero-shot learning. Expertise in containerization (Docker), orchestration (Kubernetes), and CI/CD pipelines for MLOps.

Strong proficiency in data preprocessing, feature engineering, and handling large-scale datasets. Experience with real-time AI applications, streaming data, and designing RESTful APIs for model integration.

Experienced with LangGraph, Autogen, , LangChain, LlamaIndex, and Hugging Face Transformers. Familiarity with Gen AI APIs (OpenAI, Gemini, Claude) and version control systems like Git.

Knowledge of AI compliance frameworks and best practices. Experience implementing guardrails to ensure ethical AI usage and mitigate risks (e.g., Microsoft's AI Guidance Framework).

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.

Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Note: Dexian Canada will, on request, provide accommodations for disabilities to support your participation in all aspects of our Recruitment and Assessment/Selection Processes.

The Industrial Engineer will be responsible for making process improvements through collection and analysis of manufacturing data to improve safety, product quality, customer delivery, and cost reductions. Provide on-floor process information for training and meeting engineering standards. Support and provide production associates with the tools required to perform the job in a manner to meet all requirements.

Duties and Responsibilities

May include, but are not limited to, the following:

• Leading and directing technical activities are necessary to solve problems encountered from blending through shipping. Ensure the team takes the necessary steps through effective communication and proper documentation to avoid similar problems in the future
• Develop & maintain process guidelines (SOP/SOC) and training programs for the integration of new products and systems
• Reduce process variation (improve process capability) to ensure consistent product quality and adherence to manufacturing standards
• Lead cost reduction initiatives through materials, product, and process improvements; assist the project teams to hold brainstorming sessions and develop action plans for the Profit Improvement Process (PIP), including activities to reduce utilities consumption, cycle times, scrap, downtime, material usage variance, and direct labor
• Act as a technical resource in Continuous Improvement Tools to plant and PIP project leaders: Lean Manufacturing/Toyota Production Systems, Six-Sigma, 5S/6S, Total Productive Maintenance, Kaizen Events, Value Stream Maps, DOEs, FMEAs, Advanced Problem-Solving, SMED, etc., and assist in their implementation in an efficient manner for individual projects
• Participate in the updating of manufacturing standards as a result of performance improvements
• Develop work cell layouts in an effort to optimize material flow and support 5S and visual management initiatives
• Initiate new equipment and technologies to maintain the company’s competitive advantage; including detailed scope definitions with the plant (capabilities, throughput, and equipment controls including function block diagrams, process parameters, and data acquisition requirements), RFQ documents, and execution timeline plans (including facility preparation, installation, H&S, training, production ramp-up, etc.).

Education, Experience and Qualifications

• B.S. degree (or equivalent) in Mechanical Engineering, Manufacturing Engineering, Industrial Technology
• 10+ years of experience of manufacturing work experience
• High volume, continuous manufacturing environment
• Process Engineering / Manufacturing Engineering / CI skills and expertise
• A results-oriented problem solver with an analytical approach
• Excellent verbal & written communication
• A hands-on individual with good people skills
• Six sigma green/black belt and knowledge of DOE preferred

Physical Demands

While performing the duties of this job, the employee is frequently required to sit; stand; walk; use hands to touch, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stoop, kneel, or crouch. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions and moving mechanical parts. The employee is frequently exposed to fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock, and vibration. The employee is occasionally exposed to high, precarious places. The noise level in the work environment is usually loud.

Position Summary

The Plant Superintendent is a critical leadership role responsible for the daily execution of precast concrete production. Reporting to the Plant Manager, this individual ensures that all structures are constructed and stripped safely, on schedule, and to the highest quality standards. The Superintendent is a culture-builder who coaches personnel, optimizes workflow through cross-departmental collaboration, and maintains rigorous accountability for budget and inventory goals.

Core Responsibilities

Safety & Work Culture

• Safety Leadership: Serve as the primary advocate for the company Safety Policies and Program, ensuring 100% compliance across all departments.
• Hazard Mitigation: Conduct weekly "Toolbox Talks" and real-time safety audits to ensure all team members operate in the safest manner possible.
• Positive Culture: Lead and coach production personnel, fostering a collaborative environment built on mutual respect, teamwork, and professional development.

Quality & Inventory Accuracy

• Quality Excellence: Ensure all finished products meet or exceed internal standards and meet customers’ expectations working with the QA/QC teams.
• Waste Reduction: Collaborate with Quality Control to track, analyze, and systematically reduce rework and scrap, directly impacting cost control.
• Inventory Oversight: Maintain accuracy in material usage to ensure production schedules remain uninterrupted. Plant Superintendent is completely responsible for finished goods inventory.
• Inventory & Asset Stewardship: Maintain strict accountability for inventory accuracy, ensuring raw materials are tracked correctly and company equipment is operated and maintained to prevent costly downtime.

Efficiency & Cost Control

• Production Scheduling: Partner with the Plant Manager and Production Scheduler to establish and meet daily targets that align with delivery deadlines and budget constraints.
• Workflow Optimization: Lead daily meetings with Crew Leaders to communicate schedules, anticipate bottlenecks, and implement procedural improvements.
• Labor Management: Ensure maximum labor efficiency by assigning personnel to pre-established training, housekeeping, or maintenance tasks during production delays.

Accountability & Improvement

• Performance Metrics (KPIs): Take full ownership of key performance indicators, including daily production targets, labor-hour goals, safety objectives, and other targets.
• Continuous Improvement: Actively participate in production meetings to identify opportunities for process refinement and organizational growth.
• Direct Supervisory Accountability: Hold Crew Leaders and production staff accountable for meeting quality standards, safety policies, efficiency levels, and deadlines; implement corrective actions or retraining when standards are not met.
• Conflict Resolution: Function as the primary point of accountability for resolving personnel issues and workflow bottlenecks on the floor to maintain a high-performing team environment.

Requirements

• Education: Bachelor’s degree in engineering, Construction Management, or a related field.
• Experience: Must have 5+ years of experience in concrete or concrete related products
• Technical Skills: Advanced ability to read and interpret blueprints, project plans, and technical specifications.
• Planning: Proven history in resource allocation, labor management, and project scheduling.
• Leadership: Effective communication and organizational skills with the ability to manage diverse teams in a demanding environment.

·        Proven Leadership: Demonstrated experience in managing teams of 20+ people with a focus on hitting hard deadlines.

·        Problem-Solving: Ability to make high-stakes decisions independently when production delays or quality issues arise.

·        Data Literacy: Ability to interpret production data to identify trends in efficiency or cost overruns.

Physical Requirements

• Stamina: Must be able to stand and walk for at least 8 hours per day in a manufacturing environment. – This is not a desk bound role.
• Coordination: Strong physical strength, balance, and hand-eye coordination required for navigating a production floor.
• Vision: Specific vision abilities required include close, distance, and color vision, as well as depth perception for safety awareness.
• Environment: Must be capable of working in various weather conditions and tolerating exposure to industrial noise and dust.

Starting Salary Range is $80,00

Utility Concrete Products, LLC is an Equal Opportunity Employer.

Homeland Talent Solutions has partnered with a well-established, relationship-focused financial institution to hire an Encompass Administrator. This company is known for delivering personalized banking and lending solutions while maintaining a strong commitment to operational excellence, regulatory compliance, and community impact.

In this role, the Encompass Administrator will be responsible for the design, configuration, testing, documentation, and deployment of system enhancements within the Encompass platform. This individual will ensure the system operates efficiently while supporting mortgage lending regulations and information security standards.

The Encompass Administrator serves as the internal expert for user administration, loan access configuration, and business rule management, helping maintain a streamlined and fully paperless lending environment. Working cross-functionally with lending, operations, and technology teams, the Encompass Administrator will also develop custom reports, support system integrations, and deliver targeted training to improve user adoption and productivity.

This role plays a critical part in maintaining the performance, integrity, and long-term scalability of the Encompass system, helping the organization continue to provide exceptional service to its customers.

Responsibilities

• Design, document, configure, test, and deploy approved system changes and enhancements within the Encompass platform
• Partner with Compliance and Security teams to ensure Encompass operates in alignment with applicable mortgage lending regulations and information security standards
• Identify and recommend system improvements that enhance efficiency, productivity, and user experience
• Research updates and functionality changes in new Encompass releases and related integrated applications
• Manage user accounts, roles, profiles, security settings, and loan access permissions
• Maintain and update business rules governing data entry, workflow progression, and regulatory compliance across business units
• Configure and maintain loan setup settings to support evolving business needs
• Maintain the document library, develop custom documents, and manage eFolder settings to support a fully paperless environment and required document retention standards
• Create, maintain, and enhance reporting capabilities, including building custom reports for various business groups
• Manage integrations with third-party vendors and service providers
• Develop and maintain custom fields, forms, and data entry screens
• Conduct routine reviews of system configuration, code, data integrity, and usage to ensure long-term platform performance and adoption
• Collaborate with project managers, business analysts, developers, and subject matter experts on enhancement requests and system improvements
• Create and maintain technical documentation for processes, features, and workflow updates to support clear communication with end users
• Partner with the Training team to identify learning needs related to new features, enhancements, and common user issues
• Deliver training sessions for business units on system updates and new functionality
• Prepare and support reporting requirements for regulatory examinations, including electronic data submissions to regulatory agencies
• Ensure Help Desk tickets are addressed promptly and accurately while gathering user feedback to improve service and system performance
• Resolve system issues quickly and provide additional user training when needed

Requirements

• 3+ years of experience in the mortgage banking industry
• 3+ years of experience as a Loan Origination System (LOS) Administrator, preferably with Encompass 360 Banker Edition or a comparable mortgage LOS platform
• Bachelor’s degree in Business, Computer Science, or a related field, or equivalent work experience (5+ years) in a related role
• Strong understanding of the mortgage loan lifecycle, from point of sale through servicing and secondary market processes
• Highly detail-oriented and organized, with the ability to manage multiple initiatives simultaneously
• Proven track record of meeting deadlines, delivering high-quality results, and demonstrating accountability and ownership
• Demonstrated leadership abilities, sound judgment, and the ability to collaborate effectively within a team environment
• Strong analytical and problem-solving skills, with the ability to evaluate information from multiple sources, resolve conflicts, and translate business needs into functional requirements
• Excellent written and verbal communication skills
• Experience working with and developing requirements for application developers
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio
• Working knowledge of Microsoft Visual Basic / VBNet syntax
• Advanced Microsoft Excel skills, including formulas, pivot tables, and macros
• Intermediate Microsoft Word skills, including mail merge
• Experience with project management tools and ticketing systems
• Functional understanding of SQL, XML, SOAP, and IIS web services

Additional Information

**Candidate must reside within the company’s footprint, which includes Tennessee, Alabama, Kentucky, and parts of North Georgia (excluding metro Atlanta).

Benefits

This position offers a base salary ranging from $80,000 to $120,000, depending on experience, along with bonus opportunities. Our client provides a comprehensive benefits package that includes medical, dental, and vision coverage, as well as HSA and FSA options. Additional benefits include paid time off (PTO), a 401(k) plan with company match, an Employee Assistance Program (EAP), and an Employee Stock Purchase Program (ESPP). The company also provides company-paid life insurance, along with a variety of other benefits designed to support employees’ overall well-being and financial security.

Summary

Apply today!

EEO Notice

Homeland LLC is an Equal Opportunity Employer. Homeland LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws. Homeland LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.