Technical Usage Data Jobs Remote Jobs in Usa

Description

This is a continuous recruitment and may close at any time.
Applicants are encouraged to apply as soon as possible.
Applications received by Monday, February 16, 2026, will be included in the first review.
Join an agency committed to creating a healthy breathing environment for every Bay Area resident while protecting and improving public health, air quality, and the global climate!

The Bay Area Air District (Air District) is a regional government agency, committed to achieving clean air to protect the public's health and the environment. The Air District accomplishes this goal through regulation of industrial facilities and various outreach and incentive programs designed to encourage clean air choices.

The Air District's jurisdiction encompasses all of seven counties - Alameda, Contra Costa, Marin, San Francisco, San Mateo, Santa Clara and Napa, and portions of two others - southwestern Solano and southern Sonoma.

The Air District is recruiting for the confidential position of Temporary Executive Assistant I/II in the Executive Office. There is one (1) vacancy. Please note that this is a temporary confidential position expected to be 3-6 months in duration.

About the Division
The Executive Assistant in the Executive Office will be reporting to the Executive Operations Manager. This position will support the office by performing administrative work to facilitate Board and Committee meeting agenda packets, attend in-person meetings, provide administrative support to the Executive Office, while providing day to day support to a Deputy Executive Officer. Duties may include scheduling, travel arrangements, logistical preparation for upcoming meetings (i.e., internal, and external). Incumbent may perform other specialized work as assigned and is expected to use sound judgment and maintain confidentiality.

Definition
Under direction, provides varied, complex and often confidential administrative assistance to the Executive Officer/Air Pollution Control Officer or Deputy Executive Officer; requires use of discretion, initiative and independent judgment; performs related work as assigned.

Distinguishing Characteristics
Executive Assistant I is the entry level class in this series. It is designed to allow an experienced executive assistant to learn the procedures and processes particular to the Air District's Executive Office and this confidential administrative class. This class is alternately staffed with the Executive Assistant II level and incumbents may progress to the higher level after gaining experience and demonstrating proficiency sufficient to meet the qualifications of the higher level.

Executive Assistant II is the journey level class in this series, fully competent to independently perform the full scope and diversity of responsibilities. Responsibilities include regular contact with governmental officials, the Air District Board of Directors, Hearing Board and Advisory Council, representatives of business or community organizations, the public, and all levels of Air District personnel to exchange information and explain administrative policies and procedures.

Examples of Duties for this Position

(Illustrative only)

Initiates correspondence independently for signature by appropriate management staff; reviews finished materials for completeness, accuracy, format, compliance with policies and procedures, and appropriate English usage.

Organizes meetings by notifying participants, making room arrangements, preparing agendas and required informational materials; may attend such meetings, hearings, etc., and prepare minutes.

Relieves executive staff of certain administrative matters by following up on projects, transmitting information, and keeping informed of pertinent activities.

Makes appointments and maintains a calendar; schedules and arranges for meetings and makes travel arrangements; sorts mail and obtains related backup materials.

Coordinates and assembles information from the Air District's management and executive staff, the public and other stakeholders for Board of Director's meetings; prepares and distributes the materials.

Proofreads and uploads materials to the Air District's website.

Organizes own work; sets priorities and meets critical deadlines; ensures that such deadlines are met by other staff.

Receives and screens visitors and telephone calls, providing information and resolving complaints which regularly require the use of judgment and the interpretation and application of policies and procedures.

Researches, compiles and summarizes a variety of informational or statistical data and materials.

Transcribes minutes and types draft reports and a wide variety of finished documents from notes, brief instructions, or printed materials; inputs or retrieves data and prepares reports using a personal computer system; compiles and processes confidential materials.

Organizes and maintains various administrative, reference, and follow-up files; purges files as requested.

Creates Power Point presentations and related materials for management presentations.

Tracks Board of Directors' expenses and processes related payments.

May train, review and evaluate work of office support staff.

Minimum Qualifications

Education & Experience

Executive Assistant I: One year of administrative experience which has included providing office and administrative support to public sector management or corporate management, equivalent to the Air District class of Administrative Assistant.

Executive Assistant II: Three years of administrative experience which has included providing office and administrative support to public sector management or corporate management, equivalent to the Air District class of Administrative Assistant.

Substitution: Completion of the equivalent of 18 semester units from an accredited college or recognized business school in relevant subjects such as technical administrative skills, business English, or office administration may substitute for up to 6 months of the required experience.

Desirable Qualifications

• Experience providing high level administrative support and customer service to C-suite executives, elected officials or government leaders.
• Professional judgement, discretion, and the ability to handle sensitive materials and confidential matters with integrity.
• Strong calendar management experience including scheduling complex meetings across multiple stakeholders.
• Ability to prepare agendas, take meeting minutes and follow up on action items.
• Strong experience in business writing, editing and proofreading executive documents for accuracy and clarity with clear and professional communication.
• Experience coordinating logistics for internal and public meetings.
• Ability to manage multiple priorities and meet deadlines with minimal supervision.
• High proficiency in Microsoft Office Suite, virtual meeting platforms (Zoom, Teams, etc.).
• Understanding of governmental processes and familiarity with the Brown Act.

How to Apply & Selection Criteria

How to Apply

Interested individuals must submit a completed Air District application and responses to the supplemental questionnaire. This is a continuous recruitment and may close at any time. Applicants are encouraged to apply as soon as possible. First review of applications will be Monday, February 16, 2026. Applications received after this date will be reviewed as needed. Resumes encouraged, but not mandatory, and will not be accepted in lieu of the required application materials. Applications are accepted online; please visit our website at to apply. Postmarks, faxes, and e-mailed applications will not be accepted.

Except as requested in this announcement, do not include any additional documents, such as letters of recommendation, performance evaluations, work samples, etc. They will not be considered.

Supplemental Questions Instructions

Individuals who apply for this position must respond to each of the required supplemental questions. Applications must be received by the Human Resources Office no later than the time and date specified in this vacancy announcement. The responses to the supplemental application questions will be used in accordance with the procedures indicated under the Selection Criteria section.

Please limit your responses to no more than one page (500 words) per question. Do not combine your responses or reference your application, resume, or any other requested documentation that you have included with your application packet to answer a question. This information will be evaluated as is and may be used to determine those applicants with the most directly related experience, education, and training to continue in the selection process. It is very important to provide a concise, clear, legible, complete response to each question.

Selection Criteria

Selection may be based upon a competitive examination consisting of a written exercise, interview, or combination of the two. Depending on the number of qualified applicants, an application screening and/or panel interview may be used to determine the most qualified applicants.

The Air District may hire from this recruitment process to fill future vacancies occurring within the next 18 months.

Persons with disabilities who may require reasonable accommodations during the application and/or selection process should notify the Human Resources Office at .

The Air District is an Equal Opportunity Employer.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

Nursing Assistant - Care Partner - Acute Care - Ortho Surgical - full-Time Day Shift

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.
The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient.
Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participates in hourly patient rounding.
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
Proactively offers assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others.
Patient Centered Care
Provides patient care under the direction of the RN.
Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitors data entry for key patient safety information.
Participates in charge reconciliation.
Performs audits as requested.
Teamwork
Supports initiatives of the Health care team.
Participates in unit performance improvement initiatives.
Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transports unit supplies, patient care supplies, medications and equipment as assigned.
Practices accountability.
Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
Communicates completion of assignment/duties to RN or Charge Nurse.
Documents completion of patient care in EMR (Electronic Medical Record).
Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.
Uses positive and respectful communication with all members of healthcare team, patients and families.
Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.
Communicates with patient and updates white boards with information.
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.
Safety and Infection Control
Provides a safe environment for the provision of patient care.
Consistent use of proper hand hygiene.
Keeps patient rooms and unit areas clean and free of clutter.
Follows appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforces the importance of universal precautions with patient and patients family.
Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Performs environment of care rounds.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- Rising Senior in Good Standing Other or High School Diploma General-Preferred or GED General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Required Minimum Experience:

N/A

Required Minimum Skills:

Ability to follow detailed directions.
Strong interpersonal skills.
Clear verbal and written communication, specifically ability to document.
Ability to work individually and as part of a team.
Wellstar minimum age of hire is 16.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.

The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family.

Patient Centered Care-Clinical Practice:

Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan.

Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum.

Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient.
Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participates in hourly patient rounding.
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
Proactively offers assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others.

Patient Centered Care
Provides patient care under the direction of the RN.
Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitors data entry for key patient safety information.
Participates in charge reconciliation.
Performs audits as requested.

Teamwork
Supports initiatives of the Health care team.
Participates in unit performance improvement initiatives.
Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transports unit supplies, patient care supplies, medications and equipment as assigned.
Practices accountability.

Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
Communicates completion of assignment/duties to RN or Charge Nurse.
Documents completion of patient care in EMR (Electronic Medical Record).
Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner.

Real time communication is required.
Uses positive and respectful communication with all members of healthcare team, patients and families.
Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment.

When devices are not properly working sequester, tag, and report to appropriate personnel.
Communicates with patient and updates white boards with information.
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.

Safety and Infection Control
Provides a safe environment for the provision of patient care.
Consistent use of proper hand hygiene.
Keeps patient rooms and unit areas clean and free of clutter.
Follows appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforces the importance of universal precautions with patient and patients family.
Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Performs environment of care rounds.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- High School Diploma General-Preferred or

- GED General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- BLS - Basic Life Support or

- ARC-BLS - Amer Red Cross Basic Life Support or

- BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

- Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Required Minimum Skills:

- Ability to follow detailed directions.

- Strong interpersonal skills.

- Clear verbal and written communication, specifically ability to document.

- Ability to work individually and as part of a team.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.

The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient. Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures. Participates in hourly patient rounding. Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up. Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns. Proactively offers assistance and comfort measures to patients and families. Present self in positive and professional manner and show sensitivity to concerns and needs of others.

Patient Centered Care
Provides patient care under the direction of the RN. Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs). Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up. Assist RN and other members of health care team with care delivery as assigned. Assist in direct patient admission. Monitors data entry for key patient safety information. Participates in charge reconciliation. Performs audits as requested.

Teamwork
Supports initiatives of the Health care team. Participates in unit performance improvement initiatives. Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability. Transports unit supplies, patient care supplies, medications and equipment as assigned. Practices accountability.

Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you). Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC). Communicates completion of assignment/duties to RN or Charge Nurse. Documents completion of patient care in EMR (Electronic Medical Record). Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required. Uses positive and respectful communication with all members of healthcare team, patients and families. Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel. Communicates with patient and updates white boards with information. Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.

Safety and Infection Control
Provides a safe environment for the provision of patient care. Consistent use of proper hand hygiene. Keeps patient rooms and unit areas clean and free of clutter. Follows appropriate PPE/Infection control policies in between patient care and equipment usage. Reinforces the importance of universal precautions with patient and patients family. Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts). Performs environment of care rounds.

Required Minimum Education:

- High school diploma or GED preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- Basic Life Support (BLS) with AHA or

- ARC-BLS - Amer Red Cross Basic Life Support or

- BLS-I - Basic Life Support - Instructor

- Other Education Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Preferred

Required Minimum Skills:

- Ability to follow detailed directions.

- Strong interpersonal skills.

- Clear verbal and written communication, specifically ability to document.

- Ability to work individually and as part of a team.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

Customer Success Manager

Chicago, IL (Hybrid)

The American Medical Association (AMA) is the nation's largest professional Association of physicians and a non-profit organization. We are a unifying voice and powerful ally for America's physicians, the patients they care for, and the promise of a healthier nation. To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.

At AMA, our mission to improve the health of the nation starts with our people. We foster an inclusive, people-first culture where every employee is empowered to perform at their best. Together, we advance meaningful change in health care and the communities we serve.

We encourage and support professional development for our employees, and we are dedicated to social responsibility. We invite you to learn more about us and we look forward to getting to know you.

We have an opportunity at our corporate offices in Chicago for a Customer Success Manager on our Marketing & Member Experience team. This is a hybrid position reporting into our Chicago, IL office, requiring 3 days a week in the office.

As a Customer Success Manager, you will be responsible for ensuring best-in-class customer experience and product usage for all group membership institutions. This role will be a point of customer contact and work closely with day-to-day program administrators to understand their needs, tailor solutions, execute product onboarding/training, and implement outreach programs to increase engagement KPIs. The AMA Customer Success Team represents AMA externally, creates and maintains a robust case study and testimonials library, and provides recommendations for optimizing products to drive group membership growth and increase customer/member engagement.

RESPONSIBILITIES:

Customer Onboarding

• Maintain a comprehensive understanding of target audience needs, issues, and relationships to enhance
• existing programs.
• Work with sales and product team to guide customers through the onboarding process, ensuring they understand the product/service and its features and have clearly defined KPIs.
• Provide robust training and onboarding experience that leads to learner activation and engagement.
• Identify opportunities for upselling/cross-selling group membership curriculum, content, and membership benefits.
• Maintain a deep understanding of the company's products/services and stay updated on new features and enhancements.

Customer Relationship Management

• Continuously work to improve customer experience, build trust, transparency, and safeguard/increase customer retention.
• Establish and maintain customer relationships and provide high-level technical and product support. Address customer concerns, inquiries, and issues promptly and effectively.
• Collaborate with internal teams (e.g., support, sales, product) to ensure outreach programs and communication tactics are optimized and drive KPIs.
• Identify satisfied customers and secure/curate testimonials and/or case studies.
• Assist with recognition program to reward/amplify top customers/institutions.

Customer Performance

• Research, monitor, report, and recognize customer performance.
• Ensure accurate and comprehensive data reporting through CX digital monitoring tools and product analytics.
• Produce regular reports on customer success metrics and key performance indicators.
• Utilize Salesforce to document customer interactions and maintain accurate customer data.

May include other responsibilities as assigned

REQUIREMENTS:

1. Bachelor's degree in healthcare administration, business, communications, or related field required.
2. Minimum of 5+ years account management and customer relationship management experience required.
3. Previous experience in graduate medical education administration or related healthcare account/relationship management roles, preferred.
4. Proven ability to organize and prioritize while managing multiple projects/programs simultaneously in fast paced environment.
5. Analytical, goal-oriented, and creative individual with excellent communication skills (written and verbal) able to excel in a matrixed environment and strong client management skills.
6. Experience developing and maintaining customer relationships as well as driving programs/products forward to successful completion and growth.
7. Strong external presence to communicate with external stakeholders and customers.
8. Familiarity with accreditation standards, particularly ACGME regulations and LCME standards, is a plus.
9. Familiarity with learning management systems/online education programs
10. Some travel required.

The American Medical Association is located at 330 N. Wabash Avenue, Chicago, IL 60611 and is convenient to all public transportation in Chicago.

This role is an exempt position, and the salary range for this position is $87,394-$115,797. This is the lowest to highest salary we believe we would pay for this role at the time of this posting. An employee's pay within the salary range will be determined by a variety of factors including but not limited to business consideration and geographical location, as well as candidate qualifications, such as skills, education, and experience. Employees are also eligible to participate in an incentive plan. To learn more about the American Medical Association's benefits offerings, please click here.

We are an equal opportunity employer, committed to diversity in our workforce. All qualified applicants will receive consideration for employment. As an EOE/AA employer, the American Medical Association will not discriminate in its employment practices due to an applicant's race, color, religion, sex, age, national origin, sexual orientation, gender identity and veteran or disability status.

THE AMA IS COMMITTED TO IMPROVING THE HEALTH OF THE NATION

Apply NowShare Save Job
Remote working/work at home options are available for this role.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

Wellstar North Fulton Hospital has an opportunity for a Nursing Assistant - Care Partner in MedSurg-Neuro. PRN Day shiftThe Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.Core Responsibilities and Essential Functions:Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.- Protects rights and dignity of patient.- Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.- Participates in hourly patient rounding.- Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.- Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.- Proactively offers assistance and comfort measures to patients and families.- Present self in positive and professional manner and show sensitivity to concerns and needs of others. Patient Centered Care- Provides patient care under the direction of the RN.- Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).- Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.- Assist RN and other members of health care team with care delivery as assigned.- Assist in direct patient admission.- Monitors data entry for key patient safety information.- Participates in charge reconciliation.- Performs audits as requested. Teamwork- Supports initiatives of the Health care team.- Participates in unit performance improvement initiatives.- Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.- Transports unit supplies, patient care supplies, medications and equipment as assigned.- Practices accountability. Communication- Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).- Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).- Communicates completion of assignment/duties to RN or Charge Nurse.- Documents completion of patient care in EMR (Electronic Medical Record).- Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.- Uses positive and respectful communication with all members of healthcare team, patients and families.- Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.- Communicates with patient and updates white boards with information.- Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime. Safety and Infection Control- Provides a safe environment for the provision of patient care.- Consistent use of proper hand hygiene.- Keeps patient rooms and unit areas clean and free of clutter.- Follows appropriate PPE/Infection control policies in between patient care and equipment usage.- Reinforces the importance of universal precautions with patient and patients family.- Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).- Performs environment of care rounds.Required Minimum Education:High school diploma Required orGED Required orHigh School rising Senior in good standing rising junior or senior Required orOther Education Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program PreferredHigh School rising Senior in good standing Rising Junior or Senior Required orHigh school diploma Preferred orGED Preferred andGraduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program PreferredRequired Minimum License(s) and Certification(s):All certifications are required upon hire unless otherwise stated.

* Basic Life Support or BLS - Instructor
* Cert Nurse Assistant-Preferred

Required Minimum Skills:Ability to follow detailed directions.Strong interpersonal skills.Clear verbal and written communication, specifically ability to document.Ability to work individually and as part of a team.Wellstar minimum age of hire is 16.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Night (United States of America)

Job Summary:

Nursing Assistant - Care Partner - Acute Care - Medical Telemetry Full-Time Night Shift

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.
The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient.
Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participates in hourly patient rounding.
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
Proactively offers assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others.
Patient Centered Care
Provides patient care under the direction of the RN.
Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitors data entry for key patient safety information.
Participates in charge reconciliation.
Performs audits as requested.
Teamwork
Supports initiatives of the Health care team.
Participates in unit performance improvement initiatives.
Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transports unit supplies, patient care supplies, medications and equipment as assigned.
Practices accountability.
Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
Communicates completion of assignment/duties to RN or Charge Nurse.
Documents completion of patient care in EMR (Electronic Medical Record).
Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.
Uses positive and respectful communication with all members of healthcare team, patients and families.
Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.
Communicates with patient and updates white boards with information.
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.
Safety and Infection Control
Provides a safe environment for the provision of patient care.
Consistent use of proper hand hygiene.
Keeps patient rooms and unit areas clean and free of clutter.
Follows appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforces the importance of universal precautions with patient and patients family.
Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Performs environment of care rounds.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- Rising Senior in Good Standing Other or High School Diploma General-Preferred or GED General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Required Minimum Experience:

N/A

Required Minimum Skills:

Ability to follow detailed directions.
Strong interpersonal skills.
Clear verbal and written communication, specifically ability to document.
Ability to work individually and as part of a team.
Wellstar minimum age of hire is 16.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Night (United States of America)

Job Summary:

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs. The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes. Protects rights and dignity of patient. Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures. Participates in hourly patient rounding. Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up. Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns. Proactively offers assistance and comfort measures to patients and families. Present self in positive and professional manner and show sensitivity to concerns and needs of others. Patient Centered Care Provides patient care under the direction of the RN. Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs). Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up. Assist RN and other members of health care team with care delivery as assigned. Assist in direct patient admission. Monitors data entry for key patient safety information. Participates in charge reconciliation. Performs audits as requested. Teamwork Supports initiatives of the Health care team. Participates in unit performance improvement initiatives. Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability. Transports unit supplies, patient care supplies, medications and equipment as assigned. Practices accountability. Communication Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you). Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC). Communicates completion of assignment/duties to RN or Charge Nurse. Documents completion of patient care in EMR (Electronic Medical Record). Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required. Uses positive and respectful communication with all members of healthcare team, patients and families. Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel. Communicates with patient and updates white boards with information. Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime. Safety and Infection Control Provides a safe environment for the provision of patient care. Consistent use of proper hand hygiene. Keeps patient rooms and unit areas clean and free of clutter. Follows appropriate PPE/Infection control policies in between patient care and equipment usage. Reinforces the importance of universal precautions with patient and patients family. Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts). Performs environment of care rounds. Performs other duties as assigned Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- Rising Senior in Good Standing Other or High School Diploma General-Preferred or GED General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Required Minimum Experience:

N/A

Required Minimum Skills:

Ability to follow detailed directions. Strong interpersonal skills. Clear verbal and written communication, specifically ability to document. Ability to work individually and as part of a team. Wellstar minimum age of hire is 16.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Day (United States of America)

Job Summary:

Nursing Assistant - Care Partner - Acute Care Medical Telemetry - Full-Time Day Shift

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.
The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient.
Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participates in hourly patient rounding.
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
Proactively offers assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others.
Patient Centered Care
Provides patient care under the direction of the RN.
Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitors data entry for key patient safety information.
Participates in charge reconciliation.
Performs audits as requested.
Teamwork
Supports initiatives of the Health care team.
Participates in unit performance improvement initiatives.
Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transports unit supplies, patient care supplies, medications and equipment as assigned.
Practices accountability.
Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
Communicates completion of assignment/duties to RN or Charge Nurse.
Documents completion of patient care in EMR (Electronic Medical Record).
Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.
Uses positive and respectful communication with all members of healthcare team, patients and families.
Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.
Communicates with patient and updates white boards with information.
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.
Safety and Infection Control
Provides a safe environment for the provision of patient care.
Consistent use of proper hand hygiene.
Keeps patient rooms and unit areas clean and free of clutter.
Follows appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforces the importance of universal precautions with patient and patients family.
Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Performs environment of care rounds.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- Rising Senior in Good Standing Other or High School Diploma General-Preferred or GED General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Required Minimum Experience:

N/A

Required Minimum Skills:

Ability to follow detailed directions.
Strong interpersonal skills.
Clear verbal and written communication, specifically ability to document.
Ability to work individually and as part of a team.
Wellstar minimum age of hire is 16.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.

How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.

Work Shift

Night (United States of America)

Job Summary:

The Care Partner is a support care provider who functions under the direction of the Registered Nurse. The Care Partner primary focus will be to promote a positive patient experience by partnering with the nurse, physician, healthcare team and other healthcare providers to provide excellence in patient experience; and assist with daily living activities and comfort measures. The Care Partner assists other health care providers with safe, age appropriate and culturally aware care by performing basic patient care functions; i.e. ADL's, ambulation, and vital signs.

The Care Partner may require approved advanced technical training skills may be required i.e. phlebotomy, simple treatments, dressing changes, oral suctioning, and discontinuing Foley catheters. Performing additional advanced skills may be required to support clinical care and will fluctuate depending on the needs of the unit. Performing clerical functions such as: retrieval of data, maintaining unit supplies, and transporting supplies/patient medications will be required. The Care Partner must be able to work in a fast-paced environment which requires multi-tasking and effective communication with the Registered Nurse and ancillary team. Must be able to perform under stressful conditions with a compassionate, respectful and service mindset. Must be able to take direction from a variety of care providers. Must be organized with excellent communication skills.

Core Responsibilities and Essential Functions:

Excellence in Patient Experience by partnering with health care team, patient and family. Patient Centered Care-Clinical Practice: Supports an environment of healing or wellness for patients which includes: addressing patient needs, following the plan of care as assigned or instructed by a licensed professional; and while carrying out role responsibilities, engages the patient and family in compliance with the treatment plan. Effectively contributes to the plan of care or treatment based on assigned tasks and patient/family input in collaboration with the healthcare team with a focus on the care continuum. Consistently implements all safety interventions to minimize risk in achievement of intended outcomes.
Protects rights and dignity of patient.
Maintains confidentiality adhering to HIPAA regulations and recommended privacy procedures.
Participates in hourly patient rounding.
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Resolves patient concerns or escalates to the charge nurse if unable to resolve patient concerns.
Proactively offers assistance and comfort measures to patients and families.
Present self in positive and professional manner and show sensitivity to concerns and needs of others.

Patient Centered Care
Provides patient care under the direction of the RN.
Provides patient care needs (ex. hygiene, nutrition, elimination, physical comfort measures) and additional advanced skills based on unit specific requirements (ex. phlebotomy, EKG, removal of foley catheters and removal of IVs).
Answers telephone and call lights promptly, professionally and notifies appropriate individual of need for follow-up.
Assist RN and other members of health care team with care delivery as assigned.
Assist in direct patient admission.
Monitors data entry for key patient safety information.
Participates in charge reconciliation.
Performs audits as requested.

Teamwork
Supports initiatives of the Health care team.
Participates in unit performance improvement initiatives.
Supports professional nursing practice through shared leadership, evidenced-based practice and ethical accountability.
Transports unit supplies, patient care supplies, medications and equipment as assigned.
Practices accountability.

Communication
Uses effective written and oral communication skills with patients, staff, physicians, family and visitors, i.e. AIDET (Acknowledge, Introduce, Duration, Explain, Thank you).
Uses safety communication techniques, i.e. Ask a question, Request a change, Voice a concern, Use chain of command when necessary (ARRC).
Communicates completion of assignment/duties to RN or Charge Nurse.
Documents completion of patient care in EMR (Electronic Medical Record).
Communicates patient care concerns/problems/emergencies to the RN or Charge Nurse in a timely manner. Real time communication is required.
Uses positive and respectful communication with all members of healthcare team, patients and families.
Maintains equipment i.e. blood pressure machines, glucometers, and other patient care equipment. When devices are not properly working sequester, tag, and report to appropriate personnel.
Communicates with patient and updates white boards with information.
Knowledgeable, maintains, and acts as unit expert regarding patient care documentation tools related to their role in the event of downtime.

Safety and Infection Control
Provides a safe environment for the provision of patient care.
Consistent use of proper hand hygiene.
Keeps patient rooms and unit areas clean and free of clutter.
Follows appropriate PPE/Infection control policies in between patient care and equipment usage.
Reinforces the importance of universal precautions with patient and patients family.
Utilizes proper body mechanics, patient safe handling devices (i.e. lifts, transfer equipment, etc.), and additional assistive devices (i.e. walkers, gait belts).
Performs environment of care rounds.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.

Required Minimum Education:

- High School Diploma General-Preferred or

- GED General-Preferred

Required Minimum License(s) and Certification(s):

All certifications are required upon hire unless otherwise stated.

- BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor

Additional License(s) and Certification(s):

- Graduation from a State approved program for Certified Nursing Assistants or Patient Care Tech Program Upon Hire Preferred

Required Minimum Experience:

- Previous direct patient care experience preferred

Required Minimum Skills:

- Ability to follow detailed directions.

- Strong interpersonal skills.

- Clear verbal and written communication, specifically ability to document.

- Ability to work individually and as part of a team.

Join us and discover the support to do more meaningful work-and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.