Technical Usa Jobs in Usa

5,294 positions found — Page 16

Manufacturing Technical Specialist
✦ New
Salary not disclosed
Rockford, IL 1 day ago

Manufacturing Technical Specialist

Location: Rockford, IL

Hire Type: Contract (12 months with strong potential for conversion)

Pay Range: $27–$40/hour (based on experience)


Sterling Engineering is partnering with a leading aerospace manufacturer in the Rockford area to hire a Manufacturing Technical Specialist. This role supports production operations in a high-quality, precision manufacturing environment and is ideal for someone with strong troubleshooting skills, mechanical aptitude, and hands-on manufacturing experience.


Key Responsibilities

  • Support daily production operations by executing and maintaining manufacturing processes
  • Troubleshoot production and quality issues and assist with implementing corrective actions
  • Review and interpret engineering drawings, BOMs, and specifications
  • Work closely with production teams to resolve operational challenges and improve efficiency
  • Assist with continuous improvement initiatives and updates to standardized work procedures
  • Support Lean manufacturing practices and process improvement efforts
  • Ensure compliance with safety procedures and quality standards


Qualifications

  • 2+ years of experience in manufacturing, production support, or a technical operations role
  • Hands-on experience with manufacturing processes such as CNC machining, precision assembly, or production testing
  • Ability to read and interpret engineering drawings and blueprints (GD&T preferred)
  • Experience troubleshooting mechanical, electrical, or production-related issues
  • Familiarity with Lean manufacturing principles or continuous improvement initiatives
  • Experience working in a regulated environment (ISO 9001 or similar) is a plus
Not Specified
Technical Project Manager (ADP, Workday, Oracle)
✦ New
Salary not disclosed
Manhattan, NY 1 day ago

I have a long term contract opportunity in Midtown Manhattan for a Project Manager (heavy Technology & HR focus) for one of our leading clients in Midtown. This role will touch HR Talent Acquisition and HR Digital teams including Corporate Tech and Finance teams.



*** No 3rd parties or sponsorship provided


This is a 12 month position


Rate: $60-$75/hr


Responsibilities:

  • Owns day to day responsibility for technology project deliverables across all phases of system implementation, from planning through deployment and stabilization.
  • Define project governance and manage all aspects of a project life cycle to bring about the desired outcomes (includes Project initiation, Stakeholder management, Development, UAT, Test, Implementation, Change management, Production validation)
  • Develop and manage detailed project plans, schedules, milestones, dependencies, and work breakdown structures for technology activities.
  • Track and report project status, risks, issues, dependencies, and to sponsors and governance forums on a regular cadence.
  • Partners with HR Talent Acquisition, HR Digital Strategy, Corporate Technology, Finance and vendor(s) to ensure alignment between business requirements and technical solutions.
  • Facilitate effective communication across IT, shared services, infrastructure, and business teams to support successful system delivery.
  • Ensure system implementations follow established processes, project management disciplines, controls, and governance models.
  • Coordinate activities related to system configuration, integrations, testing, cutover planning, deployment, and post implementation support.
  • Identify, assess, and manage project risks, issues, and interdependencies; develop and execute mitigation and contingency plans in partnership with technology and business owners.
  • Proactively escalate risks and issues to ensure timely resolution and minimal impact to delivery timelines.


Qualifications:

  • Experience managing technology projects or system implementations, preferably in complex enterprise environments.
  • Demonstrated experience delivering system implementations involving multiple technical teams, vendors, and stakeholders.
  • Strong knowledge project governance, and project management best practices.
  • Proficient using Smartsheet, Jira Align, Jira, SharePoint, ServiceNow and other software for projects and task management.
  • Proficient using tools such as Visio, Mural, Miro, Smart Draw or Lucid Cart for process mapping.



Pluses:

  • PMP, Agile, or similar project management certification.
  • Change Management experience.
  • Oracle and Workday knowledge.
  • Delivering Transformation initiatives
  • Experience supporting HR Business a plus



Lori Sklarski

Senior Technical Recruiter, PRI Technology

Direct:(973)-354-2797

Office: 973.732.5454 x27

Cell: 973.432.9968

Not Specified
Workday HR Technical Lead
✦ New
Salary not disclosed
Andover, MA 1 day ago

Job Title: Workday HR Technical Lead

Location: Andover, MA (100% Onsite)

Employment Type: Contract

Status: Accepting Candidates


About the Role

We are hiring a Workday HR Technical Lead for a hands-on contract opportunity supporting a well-established organization in the medical device space. This is an individual contributor role focused on Workday configuration, integrations, business systems analysis, testing, and optimization across key HR functions.

This role will work closely with HR, IT, compliance, and business stakeholders to enhance Workday capabilities, improve processes, and support scalable HR operations in a regulated environment.


Key Responsibilities

  • Serve as the technical SME across Workday modules including Core HCM, Payroll, Benefits, Compensation, Talent, Absence, and Time Tracking
  • Lead hands-on Workday configuration, enhancements, optimization, and deployment of new functionality
  • Support and troubleshoot Workday integrations including Core Connector, Studio, APIs, EIB, and third-party systems
  • Gather requirements, map HR processes, document workflows, and translate business needs into functional solutions
  • Develop and execute test plans, validation processes, and troubleshooting strategies for system issues and outages
  • Ensure compliance with regulatory and data governance standards including FDA, SOX, GDPR, and audit readiness
  • Partner cross-functionally with HR, IT, Finance, vendors, and business teams on upgrades, enhancements, and ongoing support


Required Qualifications

  • 5–8+ years of hands-on Workday experience
  • Strong expertise in Workday HCM, Payroll, Benefits, Time Tracking, and Absence
  • Experience with Workday configuration, integrations, and production support
  • Strong business systems analysis skills, including requirements gathering and process mapping
  • Experience with testing, validation, issue triage, and root-cause analysis
  • Ability to work independently in a hands-on individual contributor role
  • Strong communication and stakeholder management skills


Preferred Qualifications

  • Experience in medical device, biotech, pharmaceutical, or other regulated environments
  • Familiarity with FDA, SOX, GDPR, and HR data governance requirements
  • Experience supporting Workday implementations, upgrades, or optimization projects
  • Workday Pro Certification preferred
  • PMP, Agile, SHRM, or HRCI certifications are a plus
  • ADP exposure is a plus


Compensation: Massachusetts Pay Transparency:

  • $70–$80/hour (W2 or C2C)
  • Final rate will depend on experience, skills, and interview results. Candidates with higher rate expectations may also be considered.
Not Specified
Technical Recruiter (Contract)
✦ New
Salary not disclosed
Irvine, CA 1 day ago

Position Summary:

This contract role is responsible for leading and managing external staffing agency partnerships while executing full-cycle technical recruiting activities. The Contract Technical Recruiter oversees agency performance, ensures alignment with Ventura Foods’ hiring standards and service expectations, and partners closely with Hiring Managers and Human Resources to deliver high-quality, diverse talent. This role also drives requisition posting, sourcing, candidate assessment, interview coordination, offer support, and pre-employment activities, leveraging Ventura Foods’ Employee Value Proposition to deliver an exceptional candidate and Hiring Manager experience aligned with the Ventura Edge.


Major Duties and Responsibilities:

  • Partner with and oversee external staffing agencies supporting IT roles, managing the full agency lifecycle including vendor evaluation, expectation setting, budget alignment, and performance monitoring against KPIs (pipeline quality, time-to-fill, quality-of-hire, and candidate experience).
  • Ensure agency partners fully understand role requirements, Ventura Foods’ Employee Value Proposition, and hiring expectations; evaluate and guide candidate submissions to maintain high quality and cultural alignment.
  • Review applications and interview candidates to assess experience, skills, and compensation requirements; advance qualified candidates who meet role criteria and embody the Ventura Edge.
  • Drive hiring excellence through effective candidate assessment, stakeholder alignment, debriefs, and discovery conversations to ensure successful offer acceptance and hire.
  • Deliver an exceptional candidate, hiring manager, and team member experience by anticipating needs, resolving issues through closure, and collaborating closely with key stakeholders.
  • Stay informed on industry trends, labor market conditions, and total rewards benchmarks; analyze staffing and headcount trends to support workforce planning and future hiring needs.
  • Perform other duties and projects as assigned.


Requirements:

  • Bachelor’s degree required.
  • Proven experience managing external recruiting agencies and third-party staffing vendors, including assessing agency effectiveness and serving as the primary point of contact required.
  • 2+ years of experience recruiting for Information Technology roles, preferably across multiple sites within manufacturing, distribution, or a related industry.
  • Demonstrated ability to source talent through multiple channels, including online platforms, community-based organizations, and vocational or technical institutions.
  • Food industry experience preferred.
  • This role is remote, with preference for candidates located in the Pacific Time Zone or local to Irvine, CA (occasional travel to Irvine HQ as needed).


Knowledge & Skills:

  • Strong vendor and relationship management skills, including the ability to evaluate, select, and lead external staffing partners while tracking performance metrics and holding agencies accountable to SLAs.
  • Proven recruiting expertise, including sourcing, assessing/interviewing, and presenting qualified talent to stakeholders at multiple levels of the organization.
  • Proficient direct sourcing capabilities, leveraging internal and external networks, market knowledge, and creative strategies to identify, assess, and deliver top talent while building future pipelines.
  • Consultative communication style with the ability to build effective relationships across a diverse group of professionals.
  • Innovative mindset with the ability to identify new and effective approaches to sourcing and talent attraction.
  • High level of professionalism, sense of urgency, attention to detail, and ability to multitask and perform effectively in a fast-paced environment.
  • Independent, self-motivated team player with strong written and verbal communication skills.
  • Experience using an Applicant Tracking System (ATS) preferred.
  • Proficiency with MS Office Products.
contract
Project Manager - Technical I
Salary not disclosed
Collegeville, PA 2 days ago
Project Manager - Technical I

Contract

Company Description

Prominent Pharmaceuticals Company

Job Description

JOB TITLE: Project Manager - Technical I CLIENT: A prominent Pharmaceuticals Company CONTRACT: 12 months initial contract (5/22/2017) - there is a possibility of extension LOCATION: Collegeville - PA 19426 Pay Rate: To be discussed over the phone POSITION SUMMARY Responsible for implementation of new or revised labeling artwork for the company's Biopharmaceutical products. Colleague coordinates Artwork change control workflows for assigned products, markets, and/or vendors. Colleague fundamentally performs the ePALMS system (electronic Artwork and Labeling Management System) \"Market Coordinator\" role on behalf of WSR Regulatory Strategy functions at Country Offices (PCOs) and is the central Regulatory point of contact for the PGS (Global Services) plants/artwork centers. POSITION RESPONSIBILITIES Initiate and \"build\" Artwork Requests (PARs) on behalf of Markets, assuring all required information, specifications and/or supportive documentation is available for plants/artwork centers to execute the production of product labeling related packaging components. Liaises with market stakeholders and PGS plant and artwork centers, or demand management lines to coordinate any unique factors that need to be considered; documents agreement on artwork timelines across stakeholders; escalates any issues/concerns within ALIM functional line and/or relevant leadership for adjudication as necessary. Coordinate artwork change control logistics across multiple departments to assure regulatory timelines for implementation are met and that product supply is not interrupted. Support large-scale artwork change control projects with broad portfolio impact under the direction of more senior ALIM staff. Evaluates content of labeling updates and raises potential issues with WSR, PGS or relevant local Markets as appropriate to minimize impact on schedules. Retrieve documents and/or generate reports in response to queries from Regulatory Agencies (e.g. inspections) or Assistant General Counsel (e.g. product litigation cases related to labeling in distribution). ORGANIZATIONAL RELATIONSHIPS ALIM Market Implementation Specialists Regulatory Strategists Global Services Plant Coordinators and Artwork Centers Proofreaders (internal and external) Supply Demand Management Leads Marketing EDUCATION AND EXPERIENCE Bachelor's degree plus 1 4 years relevant work experience. TECHNICAL SKILLS REQUIREMENTS Document management tools used for storage, retrieval, and lifecycle management of labeling related secondary packaging components (e.g. ePALMS, GDMS - Global Document Management System, Agile, Pfzer Labeling End to End Tracking PfLEET, or similar systems). Packaging artwork review, copy editing or proofreading tools (e.g. Docu-Proof, TVT or similar tools). Position Comments visible to MSP and Supplier: Must have pharmaceutical experience in labeling, regulatory, or packaging. ***** What is the minimum education experience required?: Bachelor's degree plus 1 4 years relevant work experience

Additional Information

All your information will be kept confidential according to EEO guidelines.

Not Specified
Technical Equipment & Operations Coordinator
✦ New
Salary not disclosed

Saniset Fleet – Los Angeles, CA

Saniset Fleet keeps work moving with reliable equipment, vehicles, and smooth operations—and we're looking for a versatile Technical Equipment & Operations Coordinator to help us do just that. This role blends hands‐on work with our equipment and vehicles with light systems and admin support to keep our team connected and organized.

What you'll do

Equipment & vehicles

  • Repair and maintain our equipment, including troubleshooting electrical, mechanical, and basic software-related issues (battery systems, inverters, control interfaces).
  • Manage, organize, and track company equipment, including entering and updating records in our rental software.
  • Coordinate with equipment manufacturers to handle repairs, replacement parts, updates, and technical instructions.
  • Make sure all equipment is properly charged, maintained, and ready for use.
  • Clean and care for company vehicles so they're safe and presentable.
  • Drive to make deliveries and pick up mail as needed.
  • Provide clear, friendly demonstrations to clients on how our equipment works and answer basic technical questions.

Systems & operations

  • Manage our email filtering software (Barracuda): review quarantined emails, release legitimate messages, and adjust rules when needed.
  • Occasionally review and clean up mail coming into shared company inboxes.
  • Organize and manage company passwords using our approved tools and security best practices.
  • Control access and permissions in Google Drive so team members have the right level of access to files and folders.
  • Help manage our Slack workspace by creating and organizing channels and keeping communication spaces clear and useful.

What we're looking for

  • Hands-on experience with mechanical, electrical, or equipment repair (professional or strong hobbyist experience both welcome).
  • Comfort using basic tools and diagnostic steps to track down issues.
  • Experience with common business tools (Google Workspace, Slack, email/security tools) or the ability to learn them quickly.
  • Strong sense of security and confidentiality around accounts, passwords, and company data.
  • Valid driver's license and a reliable driving record.
  • Someone comfortable driving vans
  • Organized, reliable, and detail‐oriented, with clear and friendly communication.

If you enjoy keeping equipment running, helping people, and keeping systems organized and secure, we'd love to hear from you at Saniset Fleet.

Pay: $20.00 - $25.00 per hour

Benefits:

  • Retirement plan

Work Location: In person

Not Specified
BESS Technical Support or Solution
Salary not disclosed
Houston, TX 3 days ago

Responsibilities岗位职责:

1.为全球储能项目和客户提供应用支持,主要是在美洲地区。

2.储能市场和竞争对手研究和产品规划

3.产品和技术文档的起草、翻译、优化和管理。

4.为技术、销售、服务同事和客户提供技术培训。

5.收集产品优化和改进建议。

6.其他与该职位相关的工作。

1. Application support on energy storage projects and customers globally, mainly in North Americans region.

2. Energy storage market and competitor research and product planning

3. Product and technical documentation drafting, translation, optimization, and management.

4. Technical training for technical, sales, service colleagues, and customers.

5. Collecting suggestions for product optimization and improvement.

6. Other jobs and work related to this position.

Job Requirement 任职要求:

1.Major in electrical, at least a bachelor's degree is necessary;

2.2+ years of experience in a related BESS function or area of specialization;

电气专业,至少需要学士学位;-2年以上相关储能专业领域工作经验;

Not Specified
Technical Sales Representative (MSP Sales Required)
✦ New
Salary not disclosed
Chicago, IL 8 hours ago

Technical Sales Representative (MSP Sales Required)

Chicago, IL (60607 Hybrid after ramp)


Join a boutique, white-glove MSP with 25+ years in the Chicago market, known for high-touch service and long-term client relationships. This is a high-impact, revenue-driving role with urgency—ideal for a consultative MSP seller who can build pipeline and close new business quickly.

You’ll work directly with ownership and marketing to drive new MRR, run discovery, and translate IT solutions into business value.


What You’ll Do

  • Own full sales cycle: prospecting, discovery, qualification, and closing
  • Run consultative conversations around managed services, security, and cloud
  • Partner with marketing on targeted outreach and pipeline generation
  • Manage pipeline and activity in HubSpot (notes, follow-ups, deal stages)
  • Drive new MRR (“seats”), projects, and long-term client relationships
  • Bring in technical leadership only when needed for deeper validation


Must-Haves

  • 3+ years MSP sales experience (required)
  • Ability to confidently sell managed services without engineering support
  • Strong discovery, qualification, and follow-up discipline
  • CRM-driven (HubSpot preferred) and process-oriented


What Makes You a Great Fit

  • Consultative, relationship-first sales approach
  • Ability to translate technical concepts into business outcomes (risk, uptime, efficiency)
  • Highly organized and comfortable managing longer sales cycles
  • Thrives in a small, high-accountability environment


Compensation

$50k-$80k + commission-heavy structure (MRR-focused)

  • % of MRR (monthly or first quarter) + project incentives
  • Base flexible depending on experience


Benefits

100% employer-paid Health + Vision

Unlimited PTO

Not Specified
Sr. Technical Writer - Manufacturing Investigations
✦ New
Salary not disclosed
Gaithersburg, MD 8 hours ago

Job Description


We are seeking a Senior Technical Writer to support manufacturing and quality investigations for a cell therapy manufacturing program preparing for clinical and commercial scale up. This role will focus on authoring high quality, inspection ready investigation documentation in a fast paced, regulated environment with minimal ramp up time. The ideal candidate brings strong GMP investigation writing experience, a solid understanding of manufacturing and/or QC processes, and the ability to translate complex technical inputs into clear, compliant documentation without extensive training or oversight.

This is a highly execution focused role supporting a time sensitive manufacturing program.


Required Skills & Experience


•7–10+ years of experience in GMP regulated pharmaceutical or biotech manufacturing

• Demonstrated experience writing investigations (manufacturing deviations, OOS/OOT, CAPAs, impact assessments)

• Experience with structured investigation and root cause analysis tools (e.g., Fishbone/Ishikawa diagrams, 5 Whys).


• Strong working knowledge of GMP documentation practices and regulatory expectations

• Ability to step into an investigation workflow with minimal training or hand holding

• Experience supporting cell therapy, gene therapy, or biologics manufacturing

• Experience working in fast paced manufacturing environments with tight turnaround times

• Strong written communication skills — able to clearly articulate complex technical issues


Nice to Have Skills & Experience


•Prior work in CAR T manufacturing environments, strongly preferred.

Prior experience with Miltenyi Prodigy cell processing instrument.

• Familiarity with electronic batch records, LIMS, and quality systems

• Experience supporting manufacturing investigations at CMOs or external manufacturing sites

• Background in both manufacturing focused and analytical/QC investigations




Compensation:

$50/hr to $60/hr.


Exact compensation may vary based on several factors, including skills, experience, and education.


Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

Not Specified
Senior Technical Support Analyst
Salary not disclosed
Cincinnati, OH 2 days ago

Location: On-site

Employment Type: Contract (3-6 months)

Seniority Level: Mid-Senior

Industry: IT Services & Consulting

Job Functions: Analyst, Technical Support


JOB SUMMARY

Provide advanced technical support for enterprise iOS/iPadOS devices and services across a 7x24x365 operation. Scope includes device lifecycle activities, day‑to‑day work in Workspace One (enterprise MDM experience required; VMware Workspace ONE preferred), and carrier account management (procurement, plan optimization, billing reconciliation, SIM/eSIM lifecycle, and compliance). This role implements and supports standards defined by engineering/InfoSec and does not create new configuration profiles or perform high‑level MDM engineering.

JOB RESPONSIBILITIES

1) Mobile Device Lifecycle & UEM Administration (Support Focus)

  • Provision, enroll, and configure corporate and COBO/COPE devices using Apple Business Manager Automated Device Enrollment.
  • Apply and monitor MDM profiles, apps, and compliance policies as defined by engineering; troubleshoot assignment/scope issues and escalate when needed.
  • Perform Tier 2/3 incident, request, and problem management for iOS/iPadOS; provide escalation support to the Service Desk.
  • Support device security (passcodes/biometrics, OS updates, encryption status) and remediate non‑compliance in line with established policies.
  • Execute device kitting, staging, shipping/receiving, and RMA processes with accurate CMDB/asset updates.

2) Carrier Account & Telecom Expense Management (TEM)

  • Own day‑to‑day carrier account administration across supported wireless providers (e.g., line adds/changes/deactivations, number porting, device/SIM swaps, eSIM activations, IMEI/SIM tracking).
  • Monitor and optimize rate plans, pooled data, features, and international roaming; recommend changes to minimize cost while meeting business needs.
  • Perform monthly billing reconciliation (usage anomalies, overages, credits/disputes), cost allocation, and reporting; partner with Finance and Procurement.
  • Coordinate device procurement (corporate buying programs, upgrades, trade‑in/buyback, warranty/insurance) and maintain accurate inventories.
  • Ensure regulatory and emergency services readiness (e.g., E911 records where applicable), fraud prevention (SIM/eSIM security), and loss/theft controls.
  • Maintain carrier portals, account hierarchies, and user permissions; document processes and KPIs (cycle time, cost per line, optimization savings).

3) Security, Compliance & Access (Implementation)

  • Participate in security incident response for mobile threats (phishing, lost/stolen devices); execute remote lock/wipe and evidence preservation.
  • Contribute to audit, risk, and compliance activities (SOX, PCI, privacy) by maintaining accurate records and consistent controls.

4) Service Delivery & End‑User Experience

  • Deliver high‑quality deskside/remote support for executives and front‑line staff; prioritize critical operational roles.
  • Maintain and continuously improve SLA/OLA performance (response, restore, request fulfillment); publish support playbooks and knowledge articles.
  • Provide VIP/mission‑critical support during operations, travel, and events, including on‑call rotation in a 7x24x365 environment.

5) Asset, Inventory & CMDB

  • Track mobile assets end‑to‑end (request → deployment → in‑service → repair → decommission/sanitation) and maintain accurate CMDB and stock levels.
  • Reconcile device inventory with carrier billing and MDM records; remediate orphaned lines/devices.

6) Projects & Continuous Improvement (Execution)

  • Support mobile‑related projects (iOS updates, app rollouts) by executing tasks under guidance, participating in UAT/pilots.
  • Recommend process improvements and self‑service opportunities; update SOPs/KBs to reduce repeat tickets and improve reliability (no custom MDM engineering or scripting expected).
  • Evaluate new devices and accessories; document results and provide feedback into standards.

7) Documentation & Knowledge Management

  • Create and maintain standard operating procedures (SOPs), runbooks, and end‑user guides with inclusive, plain language.
  • Publish and maintain knowledge base articles for the Service Desk and end users; deliver targeted training where needed.

8) Vendor, Carrier & Stakeholder Management

  • Build strong partnerships with carriers, OEMs, and MDM vendors; manage escalations and service requests to resolution.
  • Collaborate with Security, Networking, Procurement, Finance, HR, and Business Operations to align mobile services with business outcomes.
  • Track and report KPIs (ticket volume, MTTR, compliance rate, device health, cost per line, optimization savings) and drive data‑informed decisions.

9) Mentorship & Team Development

  • Mentor associate and mid‑level analysts on iOS/iPadOS support workflows, MDM usage, and carrier processes; contribute to cross‑training and skill growth.
  • Promote a culture of safety, inclusion, and continuous learning.

Note: This list is not exhaustive; additional duties may be assigned based on business needs.

QUALIFICATIONS

Education

  • Associate’s degree in Information Technology or a related field; or equivalent practical experience.

Work Experience

  • 4–6 years in enterprise end‑user support with at least **3 years focused on iOS/iPadOS enterprise **support.
  • Required: Enterprise MDM experience, Preferred: Experience with VMware Workspace ONE supporting large‑scale iOS fleets.
  • Carrier account administration and telecom expense management (activations, ports, plan optimization, billing reconciliation).

Knowledge, Skills, and Abilities (KSAOs)

  • Deep knowledge of iOS/iPadOS end‑user and admin features (managed apps, per‑app VPN, app configs, managed open‑in, DLP, device compliance) with an emphasis on support and implementation.
  • Working knowledge of MDM platforms to apply existing profiles/policies, assign apps, troubleshoot scoping/compliance, and escalate engineering issues appropriately.
  • Familiarity with Apple Business Manager (Apps & Books, Managed Apple IDs, Automated Device Enrollment) and related support workflows.
  • Practical understanding of carrier services: SIM/eSIM lifecycle, IMEI tracking, number assignment/porting, international roaming, and cost controls.
  • Data analysis for telecom billing reconciliation (Excel/Sheets, pivot tables, lookups) and KPI reporting.
  • Excellent communication, customer service, and stakeholder management; ability to explain technical topics in plain language.
  • Basic scripting/reporting familiarity is a plus (e.g., exported reports, simple data cleanup); no custom MDM scripting required.
  • Knowledge of ITIL practices (incident, problem, change, request, CMDB/asset).
  • Ability to lift and carry mobile equipment/shipments (up to ~20 lbs).

Certifications (Preferred)

  • Apple Device Support/Deployment certifications.
  • Microsoft 365 Certified: Endpoint Administrator Associate (MD‑102) or equivalent.
  • VMware/Omnissa VCP‑DWS (preferred).

WORKING CONDITIONS

  • Supports a 7x24x365 operation with occasional after‑hours work and on‑call rotation.
  • May require limited travel for deployments, vendor meetings, or training.
Not Specified
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