Technical Support Examples Pdf Jobs in Usa

21,149 positions found — Page 8

Lead, Technical Writer
Salary not disclosed
Waco, Texas 2 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Lead, Technical Writing
Job Code: 33372
Job Location: Waco, TX (On-Site)
Job Schedule: 1st Shift 9/80

Job Description:
The Senior Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.

Essential Functions:

* Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.
* Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.
* Compile and structure researched technical information for development of documentation. Including understanding engineering principles, reading schematics and/or wiring diagrams.
* Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
* Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.
* Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).
* Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
* May manage projects or processes with general supervision.
* Recommends enhancements to systems and processes.
* Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
* Proficiency in using Adobe Acrobat, FrameMaker and Microsoft Office.
* Strong working knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874. S1000D.
* Excellent organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
* Strong attention to detail and a commitment to producing high-quality work.
* Excellent communication skills, with the ability to collaborate effectively with cross-functional teams.
* A proactive and self-motivated approach to work, with the ability to work independently and take initiative.
* Other duties as assigned by Supervisor.
* Qualifications:

* Bachelor's Degree with nine (9) years of prior technical writing experience.
* Graduate Degree with seven (7) years of prior technical writing experience.
* In lieu of a degree, a minimum of thirteen (13) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry .
* Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
* Must have Active Secret Clearance at the time of hire.

Preferred Additional Skills:

* End User experience in the Military/DoD industry.

#LI-AM2
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( ) or Spanish ( ) . For information regarding your Right To Work, please click here for English ( ) or Spanish ( ) .
Not Specified
Specialist, Technical Writer - Waco
🏢 L3Harris Technologies
Salary not disclosed
Waco, Texas 2 days ago
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Specialist, Technical Writing
Job Code: 32496
Job Location: Waco, TX (On-Site)
Job Schedule: 1st Shift 9/80

Job Description:
The Specialist, Technical Writer will be responsible for gathering, composing, and editing technical information to prepare flight manuals, maintenance manuals, and other technical documentation for our warfighters. The Technical Publications team is a group of professionals committed to providing quality and timely publication deliverables for commercial and government projects in a dynamic environment.

Essential Functions:
Communicate with contacts inside and outside of own department to explain and interpret operational processes, practices, and procedures.
Collaborate with engineers, designers, and other stakeholders to gather information and understand technical specifications and requirements.
Compile and structure researched technical information for development of documentation. Including understanding engineering principles, reading schematics and/or wiring diagrams.
Authoring/Generating content for illustrated parts catalogs/maintenance manuals/flight operation/mission systems/Instructions for Continued Airworthiness (ICA) documents, in an Unstructured/Structured FrameMaker environment or other authoring software for commercial and/or Air Force, Army, or Navy programs.
Translate complex technical concepts into clear and accessible documentation that is easy for end-users to understand.
Ensure that all documentation adheres to industry standards and best practices, as well as relevant DoD and FAA regulations and guidelines (including ATA100, ATA iSpec 2200, MIL-PRF-38807C, Mil-STD-2361C, MIL-STD-37874, etc.).
Work closely with the management team to stay updated on project budgets, timelines, milestones, and deliverables.
May manage projects or processes with general supervision.
Recommends enhancements to systems and processes.
Works to achieve operational targets for specific programs and projects with moderate impact on departmental results.
Demonstrated experience in using Adobe Acrobat, FrameMaker and Microsoft Office.
Demonstrated knowledge of ATA100, ATA iSpec 2200, MIL-PRF-38807C, MIL-STD-2361C and MIL-STD-37874. S1000D.
Demonstrated organizational skills and the ability to manage multiple projects simultaneously while meeting deadlines.
Demonstrated attention to detail and a commitment to producing high-quality work.
Demonstrated communication skills, with the ability to collaborate effectively with cross-functional teams.
A demonstrated self-motivated approach to work, with the ability to work independently and take initiative.
Other duties as assigned by Supervisor.

Required Qualifications:

* Bachelor's Degree with four (4) years of prior technical writing experience.
* Graduate Degree with two (2) years of prior technical writing experience.
* In lieu of a degree, a minimum of eight (8) years of prior technical writing experience in an Aerospace-driven environment or within the defense industry.
* Demonstrated writing, editing, and proofreading skills, with the ability to communicate complex technical information clearly and effectively.
* Ability to obtain and maintain a DoD Secret Clearance.

Preferred Skills:

* Active Secret Clearance at the time of hire.

#LI-AM2
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( ) or Spanish ( ) . For information regarding your Right To Work, please click here for English ( ) or Spanish ( ) .
Not Specified
Senior PDF Remediation Specialists
Salary not disclosed
Annapolis, MD 2 days ago

The Senior PDF Remediation Specialist is responsible for assessing, remediating, and validating electronic documents to ensure compliance with WCAG 2.1 Level AA, Section 508, PDF/UA, and ADA accessibility standards. The role supports organizational accessibility initiatives by improving document structure, usability, and compliance for users of assistive technologies.


Tasks & Duties:

  • Perform accessibility assessments of PDFs and Microsoft Office documents (Word, Excel, PowerPoint).
  • Identify and remediate accessibility issues related to tagging, reading order, headings, tables, forms, alt text, bookmarks, OCR errors, and color contrast.
  • Remediate complex PDF and source documents to meet WCAG 2.1 Level AA standards.
  • Validate accessibility using tools and assistive technologies such as Adobe Acrobat, CommonLook, and screen readers (e.g., JAWS).
  • Produce compliance verification and audit-ready remediation reports.
  • Provide recommendations on accessible document creation and workflow improvements.
  • Support training sessions and provide ongoing accessibility guidance to stakeholders.
  • Meet defined turnaround timelines for remediation requests and quality corrections.


Required Skills:

  • Minimum 3+ years of experience in PDF/document accessibility remediation.
  • Strong knowledge of WCAG 2.1 Level AA, Section 508, and PDF/UA standards.
  • Hands-on experience with Adobe Acrobat Pro, Microsoft Office accessibility features, and assistive technologies.
  • Experience remediating complex and scanned documents using OCR and tagging techniques.


Key Skills:

  • Advanced PDF tagging and accessibility remediation.
  • Accessibility compliance validation.
  • Attention to detail and quality assurance.
  • Accessibility reporting and documentation.
  • Strong communication and stakeholder collaboration skills
Not Specified
Sr 3D Technical Designer Engineer
Salary not disclosed
Irvine, CA 3 days ago

OUR COMPANY:

DISPLAYIT Inc. stands as an acclaimed designer and manufacturer, specializing in the creation of structured experiential environments. Established in 1998 in Irvine, California, currently expanding operation in Texas. DISPLAYIT is dedicated to designing, constructing, and installing innovative structural branded solutions that convey a cohesive brand message for our valued customers.

At the heart of our success is a team of highly talented individuals who collaborate creatively at the highest level, aiming to deliver the finest custom experiences. Our commitment is underscored by our relentless pursuit of creative solutions to exceed customer expectations. We exist not only to meet but to surpass the needs of our customers, and our unwavering focus is on operational efficiency.

Join us in our journey at our state-of-the-art facilities located in the vibrant city of Irvine, where innovation and excellence converge.


SUMMARY:

The additional Technical Draftsperson will play a key role in our engineering department, collaborating closely with the design, fabrication, and project management teams to translate conceptual design into well-coordinated, technically accurate construction documents. This role requires a firm grasp of fabrication methods, architectural detailing, industry standards, and a proactive approach to problem-solving. The selected candidate will contribute to projects across the entire design-to-fabrication spectrum, ensuring precision, efficiency, and adherence to project timelines. Under the direction of the Project Manager and Director of Design/Technology, the 3D Technical Designer/Drafter produces shop drawings for multiple elements or entire projects. The ideal candidate must possess excellent technical design skills and some leadership skills to develop and implement solutions and communicate them to stakeholders effectively.


DUTIES AND RESPONSIBILITIES:

  • Develop detailed shop drawing packages and architectural drawings, including plans, elevations, sections, and details, to provide clients, project managers, and fabrication leads with an accurate representation of the design intent, scope of work, materials, and fabrication/assembly methods.
  • Collaborate with the design team to ensure seamless integration of aesthetic and functional aspects into technical drawings. Proactively identify potential design and fabrication issues and propose solutions.
  • Meet deadlines and achieve high-quality, on-budget outcomes by establishing and maintaining effective communication among the project team, fabricators, clients, vendors, contractors, and consultants.
  • Conduct thorough reviews of technical documents to ensure accuracy, completeness, and compliance with industry standards and regulations.
  • Implement best practices and standards to accelerate project timelines while maintaining quality.
  • Ensure the design complies with company standards, client requirements, and other specifications (ADA, Building Codes, etc.)
  • Prepare facility impact documentation to share with the architect, client, and general contractors, detailing the necessary infrastructure to integrate and install the exhibit.
  • Identify opportunities for process optimization and efficiency improvements within the design and engineering workflow. Utilize relevant software tools and platforms to enhance the efficiency and accuracy of fabrication drawings.


QUALIFICATIONS:

  • Associate or Bachelor’s Degree in Engineering, Architecture Industrial Design, Interior Design, or other related Design/Engineering specialization preferred.
  • Minimum of 5-10 years of post-college experience as a drafter/detailer for one or more of the following fields: Cabinetry/Millwork, Furniture, Retail, Hospitality, Commercial Architecture, Museum, Trade Show Exhibits, Theater, and Amusement Park projects.
  • Proficiency in 2D/3D Design in Rhino or a willingness to learn it within a few months of starting.
  • Exceptional proficiency in at least one of the following programs: Rhino, AutoCAD, Fusion, Inventor, SolidWorks, SketchUp, Vectorworks, ArchiCAD, and Revit.
  • Strong knowledge of materials/finishes, fabrication tools, and techniques to develop highly detailed 3D models, fabrication drawings, and assembly instructions supporting the design/manufacturing process.
  • Strong analytical and problem-solving skills
  • General knowledge of building design and documentation
  • Fabrication experience is a plus.
  • Ability to effectively communicate verbally and in writing, as well as interpret verbal and written instructions.
  • Ability to manage multiple projects and drawings simultaneously with attention to detail.
  • Ability to prioritize and meet deadlines with limited supervision.
  • Experience designing or programming for CNC and Laser Cutting Machines preferred.
  • Working knowledge of Microsoft Office Suite, PDF editors, and other support software.
  • Bilingual in Spanish/English is a plus.


COMPETENCIES

  • Problem Solving--Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Written Communication--Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
  • Customer Service--Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Adaptability--Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.


PHYSICAL DEMANDS AND WORK ENVIRONMENT:

  • Frequently required to stand
  • Frequently required to walk
  • Frequently required to sit
  • Frequently required to utilize hand and finger dexterity
  • Frequently required to talk or hear
  • Occasionally required to lift/push/carry items that may exceed 35 pounds

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • Monday to Friday

Work setting:

  • In-person
  • Office


Not Specified
ServiceNow Technical Analyst
Salary not disclosed
San Rafael, CA 2 days ago

ServiceNow Technical Analyst

Hybrid – San Rafael, CA (Onsite Tuesdays & Thursdays)

10-Month W2 Assignment (potential to extend / convert)

Pay: 74-76 / HR

Our client, a global leader in biotechnology focused on developing therapies that deliver meaningful advances for patients living with serious and life-threatening rare genetic diseases, is seeking a ServiceNow Technical Analyst to support key strategic platform initiatives.


This role will partner closely with business stakeholders and the ServiceNow platform team to analyze business requirements and translate them into scalable technical solutions within the ServiceNow ecosystem. The ideal candidate brings a strong balance of technical ServiceNow expertise and business analysis capabilities, along with excellent communication skills to lead effective discussions around business needs and platform capabilities.

Key Responsibilities

  • Collaborate with business stakeholders to gather, analyze, and document functional requirements.
  • Translate business needs into ServiceNow workflows, configurations, and platform enhancements.
  • Support design and implementation of ServiceNow modules including ITSM, ITOM, and business service requests.
  • Develop and maintain documentation such as process flows, user stories, and technical specifications.
  • Assist with testing, validation, and deployment of ServiceNow solutions.
  • Provide ongoing support and troubleshooting for ServiceNow-related issues.
  • Partner with the ServiceNow platform team and broader IT organization to ensure solutions align with business goals and technical standards.
  • Facilitate conversations between technical teams and business stakeholders to ensure clear understanding of requirements and platform capabilities.

Required Qualifications

  • 5+ years of experience as a ServiceNow Technical Analyst or ServiceNow Administrator.
  • Strong technical and functional knowledge of the ServiceNow platform.
  • Solid understanding of ServiceNow architecture, modules, and platform capabilities.
  • Experience gathering and documenting business requirements and translating them into technical specifications.
  • Excellent communication and stakeholder engagement skills.
  • Ability to work independently and manage multiple priorities in a fast-paced environment.

Preferred Qualifications

  • ServiceNow certifications such as CSA or CIS-ITSM.
  • Experience supporting enterprise environments or strategic platform initiatives.
  • Familiarity with Agile methodologies and tools.


Please submit your resume in Word or PDF format to be considered.

Not Specified
Site MEP Technical Coordinator
Salary not disclosed
Las Vegas, NV 3 days ago

**Travel Role up to 75%** 3 weeks onsite/1 week work from home**


SITE MEP Technical Coordinator

The SITE MEP Technical Coordinator will work alongside a Sr. MEP Technical Coordinator and work with the customer as electrical equipment (UPS and Switchgear) is being installed at the customer. He or she shall understand the design documents, specifications, references, drawings, submittals, equipment lists, Arc Flash Studies, startups and commissioning compliance documents and all owner project requirements and develop and create strategies for successful installation of the electrical equipment. The SITE MEP Technical Coordinator’s role will support in coordinating the owner’s project requirements (OPR) with the onsite activities to ensure compliance and work with the commissioning authority or the owner designated representative along with the Project Team. Based on their engineering training and expertise, they will need to be able to troubleshoot and invent and create solutions. They will be an onsite representative of the client onsite and with a roughly 60/40 technical/coordination split.


Responsibilities:

  • Project Planning: Review contract documents, including but not limited to drawings, submittals, equipment list, Arc Flash studies, startups & commissioning compliance to ensure they meet the basis of the design.
  • Communication: Strong communication skills between field staff and other stakeholders
  • Quality Assurance: verification processes to ensure that systems meet project requirements including installation means and methods
  • Assist in project status and information in the form of formal briefings, on the weekly MEP call
  • Attend regular project meetings to address action items and project schedule.
  • Understand site safety including LOTO and PPE
  • PMQ, punch list item closeout
  • Assist w/ yellow tag inspections
  • Represents company in a professional manner, self-motivated productive, and enthusiastic team member
  • Must be dependable to achieve the target within the established time frames


Required Skills and Education

  • Engineering degree (electrical and/or mechanical) (may be learned from job experience and other instruction)
  • Professional Engineer (PE) Project Management Professional (PMP), Certified Electrical Engineer (CEE), (electrical and/or mechanical) Electrical Journeyman, electrical-related Trade School (may be learned from job experience and other instruction)
  • 8+ years of construction background, preferably electrical.
  • 2+ years of Site Super/PM experience
  • Commissioning exposure/experience with data center equipment is a plus
  • Proficient in Procore.
  • Understand the functionality of ATS, UPS, Switchgear.
  • Adept at reading blueprints and associated building information - submittals/specs/one-line
  • Strong knowledge of Microsoft, projects, workbooks, excel, word and outlook, Adobe/PDF editing
  • Ability to work effectively with co-workers across all business units.
  • Willing to travel within the continental United States


Qualifications/Experience/Certifications

  • Installation and field experience in the electrical industry including data center work or commissioning data center equipment, data center installation, FSR-type work
  • OSHA 30 within the first 30 days of employment
  • NFPA 70E training within the first 30 days of employment
  • First Aid/CPR
Not Specified
Technical Sales - Entry Level ($84k)
Salary not disclosed
Pittsburgh, PA 2 days ago

Technical Sales Rep in Pittsburgh

Are you looking for an exciting, rewarding, and fulfilling technical sales opportunity? Are you seeking a greater challenge and would like to be a part of one of the world's most progressive companies? We are seeking an intelligent, competitive, assertive sales person who knows they want to be in a sales career. Someone who enjoys closing sales, giving product demonstrations, and building relationships with a variety of personalities on a daily basis.


Responsibilities and Duties

  • Attend product and application training at our Career Development program.
  • Develop a thorough understanding of our products and applications through classes, seminars, and on-the-job training.
  • Work with experienced salespeople to develop sales skills through real life examples and role-plays.
  • Satisfactorily complete mentorship program providing sales training and an overview of our client's culture of success.
  • Provide technical consultation and service to customers to help solve their applications using company products.
  • Demonstrate a high degree of flexibility in adapting to corporate expectations and the challenges customers present you.
  • Travel to customer locations three days a week and work successfully in a wide variety of manufacturing environments.

Perks:

  • $59,820 base salary + variable income ~$84k OTE 1st yr
  • Full suite of benefits (medical, dental, 401k, etc)
  • World-class training program
  • Upward mobility/growth: only promote from within

Requirements and Qualifications

  • Four-year college degree.
  • Interest and aptitude to master highly technical products.
  • Interest in working in manufacturing environments.
  • Excellent presentation, oral and written communication skills.
  • Ability to listen and pro-actively react to customer questions and requests.
  • Goal-oriented and extremely hard working with a desire to make a measurable contribution to success.
  • Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
  • Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
  • Willingness to travel 60% of the time, including the possibility of overnight travel.


**PLEASE NOTE: This opportunity has a start date in July 2026**

Not Specified
Technical Sales - Entry Level ($87k)
🏢 Culver Careers (CulverCareers.com)
Salary not disclosed
Portland, OR 2 days ago

Technical Sales Rep in Portland

Are you looking for an exciting, rewarding, and fulfilling technical sales opportunity? Are you seeking a greater challenge and would like to be a part of one of the world's most progressive companies? We are seeking an intelligent, competitive, assertive sales person who knows they want to be in a sales career. Someone who enjoys closing sales, giving product demonstrations, and building relationships with a variety of personalities on a daily basis.


Responsibilities and Duties

  • Attend product and application training at our Career Development program.
  • Develop a thorough understanding of our products and applications through classes, seminars, and on-the-job training.
  • Work with experienced salespeople to develop sales skills through real life examples and role-plays.
  • Satisfactorily complete mentorship program providing sales training and an overview of our client's culture of success.
  • Provide technical consultation and service to customers to help solve their applications using company products.
  • Demonstrate a high degree of flexibility in adapting to corporate expectations and the challenges customers present you.
  • Travel to customer locations three days a week and work successfully in a wide variety of manufacturing environments.

Perks:

  • $63,780 base salary + variable income ~$87k OTE 1st yr
  • Full suite of benefits (medical, dental, 401k, etc)
  • World-class training program
  • Upward mobility/growth: only promote from within

Requirements and Qualifications

  • Four-year college degree.
  • Interest and aptitude to master highly technical products.
  • Interest in working in manufacturing environments.
  • Excellent presentation, oral and written communication skills.
  • Ability to listen and pro-actively react to customer questions and requests.
  • Goal-oriented and extremely hard working with a desire to make a measurable contribution to success.
  • Desire to better yourself through our intensive training, mentorship, engaged management, and pro-active, process-oriented sales approach.
  • Understand and abide by all company policies and procedures: including professional dress code, punctuality, attendance, and sales process policies.
  • Willingness to travel 60% of the time, including the possibility of overnight travel.


**PLEASE NOTE: This opportunity has a start date in July 2026**

Not Specified
Technical Facilities Integrator
✦ New
$85,000 to $195,000 per year
Laurel, MD 6 hours ago
Description

Do you have a passion for leading technical and operational engagement within collaborative DCSA Approved Areas and mission-focused events involving key APL contributors and sponsors?

 

If so, we want you on our team in the Cyber Security and Technical Collaborative Centers (JAF) group within the National Security Analysis Department (NSAD).

 

We are seeking a motivated Technical Facilities Integrator who will provide professional level leadership in the technical and operational integration of NSAD’s specialized facilities, while coordinating system readiness and mission support activities across JHUAPL campus locations. In JAF, we are committed to developing innovative technical solutions that empower our staff, fostering an environment of creativity, autonomy, and independent thinking.

 

As a Technical Facilities Integrator, you will…

  • Lead the concept design and implementation of the mission-support technical architectures, ensuring alignment with NSAD operational policy frameworks and DCSA compliance requirements - Examples include generative AI exercises, wargaming, modeling and simulation events, technical briefings, and sponsor engagements across classified and unclassified environments.
  • Serve as a technical advisor, collaborating with Program, Project, and Operations Managers to define technical requirements, resource strategies and system integration roadmaps.
  • Organize cross-functional operational teams, ensuring coordinated development of technical procedures, configuration baselines, and lifecycle management practices to strengthen mission technical capabilities.
  • Provide on-site and live-event technical oversight, exercising independent judgment to diagnose and resolve complex issues in real time to ensure continuity during mission-critical activities.
  • Lead the configuration, administration, and performance management of technical systems, including classified computing environments, video teleconferencing platforms, and audio/visual projection and switching systems.
  • Partner on the architectural design, integration strategy, and long-term technology roadmap for the continuous improvement of telecommunications, network, and A/V systems across departmental technical facilities, ensuring secure, reliable, and mission-aligned operation of platforms such as XLeap/MeetingSphere, Zoom, Teams, AI agents, etc..
  • Independently satisfy the design, deployment, and reconfiguration of technical systems and facility layouts to support evolving operational requirements, providing oversight of implementation activities to ensure technical and security alignment.
  • Provide oversight and performance strategy for the optimization of display, visualization, and collaborative systems to enable high quality technical presentations and mission activities.
  • Define enterprise validation protocols, acceptance criteria, and performance benchmarks for mission-critical visualization and collaborative systems.
  • Lead pre-event resource collaboration, requirement composition, and system validation including hardware and software configuration, testing, and performance assurance, to guarantee readiness and reliability during live operations.
  • Develop and manage the model for lifecycle planning, configuration standards for electronic support tools, network components, and A/V hardware, ensuring systems are documented, maintained, and aligned with operational and security requirements.
  • Collaborate with Facility Managers, Project Managers, and Senior Program Managers to evaluate, pilot, and enhance emerging collaborative and visualization technologies that advance mission execution and sponsor engagement capabilities.

 


Qualifications

You meet our minimum qualifications for the job if you have...

  • A Bachelor’s degree in Engineering, Information Technology, Cybersecurity, Technical Facilities/Operations, Computer Science, or equivalent relevant experience.
  • At least three years of relevant experience supporting the design, integration, configuration, or deployment of computing, network, audio/visual, or telecommunications systems, ideally within a classified environment, and working knowledge of NISPOM regulations.
  • Knowledge of telecommunications and collaboration technologies, including their integration, performance management, and use within mission-focused environments (e.g., Zoom, Teams, AI agents, XLeap/MeetingSphere or equivalent systems).
  • Ability to provide operational oversight and technical guidance for multiple facility-based technical events in a dynamic, fast-paced setting.
  • Strong analytical, troubleshooting, communication, and problem-solving skills that support independent decision-making in complex technical environments.
  • Proficiency in managing and optimizing audio, visual, and teleconferencing system capabilities to support mission and sponsor needs.
  • Ability to independently analyze technical or program-related requirements and develop solutions or processes to address operational and logistical challenges.
  • Familiarity with security requirements and standards under the cognizance of the Defense Counterintelligence and Security Agency (DCSA).
  • Willingness to work full time in a DCSA Approved Area/Closed Area on site.
  • The ability to obtain an Interim Secret security clearance by your start date and ultimately obtain a Secret clearance. If selected, you will be subject to a government security clearance investigation and must meet eligibility requirements for access to classified information (U.S. citizenship required).

 

You'll go above and beyond our minimum requirements if you have...

  • A Master’s degree in Engineering, Information Technology, Cybersecurity, Technical Facilities/Operations, Computer Science, or another related field.
  • Extensive knowledge and expertise in the integration, optimization, and performance management of telecommunication systems and virtual collaboration platforms such as Zoom and Teams.
  • A solid understanding of and experience with DCSA security requirements and standards, and their application within secure technical environments.
  • An active Secret or higher-level security clearance.

#LI-AG1


About Us

Why Work at APL?

 

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

 

At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at   

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact 

  

The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis.


Minimum Rate

$85,000 Annually

Maximum Rate

$195,000 Annually
Not Specified
Engineering Aide (PDF)
Salary not disclosed
Lexington, MA 2 days ago
EMPLOYMENT OPPORTUNITY
Town of Lexington

We are currently accepting applications for the following part-time (25hrs/wk) position:

Engineering Aide
Department of Public Works

Anticipated Hourly Range: $30.47 - $34.77
with excellent benefits

The REQUIRED Town of Lexington application form must be received in the Town's Human Resource
Department. This position is open until filled

Summary
Performs engineering tasks for Department of Public Works/Engineering department. Reviews and approves
building and issues engineering permits. Oversees and enforces Town specifications. Reviews credentials and
licenses of new contractors. Updates websites, including posting construction progress, road closures and
schedules, Town policy, and infrastructure issues. Ensures compliance with Massachusetts DEP. Monitors and
tracks private projects. Performs all other related work, as required.

Essential Functions
The essential functions or duties listed below are intended only as illustrations of the various types of work that

may be performed. The omission of specific statements of duties does not exclude them from the position if the

work is similar, related, or a logical assignment to the position.

* Reviews and approves building permits. Reviews, approves, and issues Engineering permits. Oversees and
enforces Town specifications. Maintains Engineering permit portal, including changing, editing, and adding
applications. Reviews credentials and provides licenses to new contractors.
* Updates websites, including posting construction progress, road closures, schedules, Town policy, and
infrastructure issues.
* Ensures compliance with Massachusetts DEP permitting.
* Monitors and tracks private projects. Communicates project updates to customers, via email, website and
social media. Sets up and attends project meetings.
* Provides and coordinates communication to residents and businesses on major capital projects.
* Attends meetings on projects. Administers and provides support materials for projects.
* Communicates with department staff.
* Meets with builders to review requests and concerns.

* Responds to questions and requests for information, including Public Records Requests.
* Researches records and plans for residents, external engineers, and surveyors.
* Conducts research on Middlesex Registry of Deeds, examining the history of property.
* Manages Engineering records.
* Communicates with the Secretary of the Commonwealth on records retention regulations.
* Manages and deposits revenue from permits. Reconciles and submits cash turnover report.
* Participates in personnel decisions, including interviewing job applicants.
* Continues education and career development by participation in association events.
* Reads and interprets Town Bylaws. Writes proposal to change bylaws. Writes and reviews Town policy for
accreditation.
* Provides training on VPC Opengov. software, records retention, and the department's organizational plans.
* Performs other similar or related duties, as required or as situation dictates.

Supervision
Supervision Scope: Performs varied and responsible functions requiring a technical working knowledge of
departmental operations and the exercise of judgment and initiative, particularly in situations not clearly defined
by precedent or established procedures.

Supervision Received: Works under the broad supervision of the Town Engineer, following department rules,
regulations and policies; duties require the ability to plan and perform operations and independently complete
assigned tasks, according to prescribed time schedules.

Supervision Given: None.

Recommended Minimum Qualifications
Education, Training and Experience
Associates degree or equivalent, plus 5+ years of experience in a municipality or Civil Engineering firm or an
equivalent combination of education, training and experience are required. Computer literacy is required. FE or
PE is preferred. Ability to operate CAD is preferred. Public speaking experience is highly desirable. Bachelor of
Science in Civil Engineering is preferred.

Special Requirements:
Valid Massachusetts Driver's license is required.

Knowledge: Familiarity with Civil Engineering practices. Knowledge and ability to read and generate design
plans. Knowledge of administrative office practices and procedures. Knowledge of project management.
Knowledge of financial record keeping. Familiarity with town government. Knowledge or ability to learn new
technology quickly. Knowledge of federal, state, and local laws and regulations required for department
operations. Knowledge of mathematical functions to handle money and assign counts to deposits. Knowledge to
reconcile on-line payments. Knowledge of budgeting and accounting. Knowledge to conduct thorough reviews
of contractor's backgrounds. Advanced and broad knowledge of technical aspects of Contractors' services.
Knowledge to determine impacts of developments, including flooding concerns.

Ability: Ability to field questions and administer capital municipal Civil Engineering projects, including
utilities, buildings, paving and road projects. Ability to read and interpret legal documents. Ability to interact
appropriately and tactfully with customers. Ability to develop and demonstrate an understanding of regulations.
Ability to maintain detailed and accurate records. Ability to learn and explain Department regulations, rules,
policies, and procedures. Ability to work independently. Ability to follow detailed timetables. Ability to multi-
task. Ability to maintain confidentiality. Ability to work effectively in a team environment.

Skills: Proficient customer service and organization skills. Proficient written and verbal communication skills.

Excellent presentation skills. Proficient computer skills with MS Office Suite applications. Proficient skills with
new and existing computer and software applications supporting departmental operations, including GIS,
database management programs, permitting systems, and website editing.

Job Environment
* Work is performed in office environment. Work is performed occasionally in outdoor weather
conditions, in very loud to moderate noise levels, working in high, precarious places, with fumes or
airborne particles present, and working near moving mechanical parts. Work is subject to fluctuations,
and administrative deadlines. Work is conducted in an environment of competing priorities.
* Operates computer, printer, telephone, copier, facsimile machine, and all other standard office
equipment.
* The employee has constant contact with the public, contractors, and utility companies.
* The employee has access to confidential information.
* Errors could result in delays or loss of service, monetary loss, injuries to other employees, and legal
ramifications.

Physical Requirements
The physical demands described are representative of those that must be met by an employee to successfully
perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to sit, communicate, or hear, and use hands to
finger, handle or feel. Frequently the employee is required to stand, climb or balance, reach with hands and
arms, and stoop, kneel, crouch, or crawl. Occasionally the employee is required to walk, and taste or smell. The
employee must occasionally lift and/or move objects weighing up to 10 pounds. The employee seldom must lift
and/or move objects weighing up to 30 pounds. Close, distance, color, and peripheral vision are required.
Vision and hearing at or correctable to normal ranges is necessary. This position requires the ability to operate a
keyboard at efficient speed. This position requires the ability to operate an automobile.

This job description does not constitute an employment agreement between the employer and employee, and
is subject to change by the employer, as the needs of the employer and requirements of the job change.

Pay Equity/Equal Opportunity/Americans with Disabilities Act Employer

APPLICATION PROCESS
All applicants are required to complete a Town application form, available from the Internet at
, emailing , calling or by visiting the Human
Resources Department. Resumes may be attached to the application form as additional information, but
cannot serve as a substitute for completing the required application form.

Pre-employment physical including drug screening is a condition of employment.

The Town reserves the right to modify the application deadline, and/or accept applications after the deadline, to
best serve the interest of the community.

After the deadline all applications will be reviewed and the most highly qualified candidates will be invited to
one or more interviews. All applicants will be notified of their standing in the process as soon as a decision has
been made regarding their individual application.

Individuals who need accommodations in order to participate in this process should contact the Human
Resources Department.

Questions regarding this hiring process should be addressed to the:
Human Resources Department
Town of Lexington
1625 Massachusetts Avenue
Lexington, MA 02420

Not Specified
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