Technical Services Examples Jobs in Usa
15,594 positions found — Page 14
W
Client Services Consultant
✦ New
17
Client Services Specialist
Wash N' Roll is looking for a Client Services Specialist to join our team in our Mount Juliet office. The role is 40 hours per week, working four 10-hour shifts (8:00 AM 6:00 PM). The pay starts at $17 per hour plus commission after training, with performance-based raises. The schedule does require availability on Mondays and Fridays, as well as one weekend day.
Responsibilities:
- Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Requirements:
This is an entry-level job with room for growth. We are hiring full-time. As a full time employee you get Paid Holiday's Off, PTO, and healthcare. Starting pay is 17+ based on experience and performance.
Business casual dress code required. Bilingual preferred.
permanent
G
Customer Service - Entry Level Management
✦ New
Salary not disclosed
NOTE: THIS IS AN IN-PERSON ROLE
We are seeking dedicated individuals to join our team as a Manager in Training. In this role, you will have the unique opportunity to learn from the best in our company and receive mentorship from our executive leadership team.
As we continue to experience significant growth, we are looking to bring in individuals who are eager to learn, grow, and be mentored into leadership positions within our organization.
We are looking for individuals who are looking for a career. If you are looking for a career that does not have that glass ceiling, this might be the opportunity for you.
Must have a clean background and have your own transportation.
Career Opportunity with a 125+ Year-old company
- Average 1st Year $75,000-$105,000
- Great Retirement Plan
- Access to company benefits
- Weekly Bonus
Key Responsibilities:
- Service existing client base and manage client relationships.
- Supervision of team activity and results
- Train and develop incoming team members on existing systems.
- Daily reporting of field activity using Salesforce-based CRM
- Daily focus on client management/growth, training, and leadership development
Required Skills / Desired Qualifications:
- Excellent organizational skills and attention to detail.
- Strong interpersonal and communication skills.
- Excellent time management skills with a proven ability to meet deadlines.
- Strong supervisory and leadership skills.
- Ability to prioritize tasks and delegate them when appropriate.
- Ability to function well in an occasional high-paced environment.
- Passion for helping people and developing relationships.
- Sales or customer service experience.
- Self-motivated and goal-oriented mindset.
- The desire to be active in the community.
- Knowledge of CRMs (Salesforce preferred).
Why Us?
- Unlimited Earning Potential: Your dedication determines your earnings.
Company Culture:
- Here people are ambitious but respectful, high-energy, and treat every member like family.
- We work hard, play hard, and are looking for someone with that same approach to growing their career that will be a fit for our office culture.
- Grow with Us: Dive into continuous learning and development opportunities
Not Specified
Medical Services Coordinator (BOERNE)
Salary not disclosed
POSITION SUMMARY/RESPONSIBILITIES
Provides primary health care and performs selective medical services under the direction of clinic physicians. Responsible for diagnostic and therapeutic management of patients by completing medical histories, conducting physicals, establishing diagnosis through tests, and formulating treatment plans. Provides follow-up and health maintenance care of patients in accordance with protocols approved by a physician.
EDUCATION/EXPERIENCE
Successful Completion of an educational program for physician assistants or surgeon assistants accredited by the Commission on Accreditation of Allied Health Education Programs, or by that committee’s predecessor or successor entities is required.
LICENSURE/CERTIFICATION
Certification by the National Commission on Certification of Physician Assistants is recommended. Must be currently licensed as a Physician Assistant in the State of Texas. Must maintain current AHA BLS or higher in accordance with Medical-Dental Staff and UMA bylaws. Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the UMA Credentials Committee within 90 days of hire. Prescriptive authority is required. Valid DEA number must be obtained within 90-days of hire.
Provides primary health care and performs selective medical services under the direction of clinic physicians. Responsible for diagnostic and therapeutic management of patients by completing medical histories, conducting physicals, establishing diagnosis through tests, and formulating treatment plans. Provides follow-up and health maintenance care of patients in accordance with protocols approved by a physician.
EDUCATION/EXPERIENCE
Successful Completion of an educational program for physician assistants or surgeon assistants accredited by the Commission on Accreditation of Allied Health Education Programs, or by that committee’s predecessor or successor entities is required.
LICENSURE/CERTIFICATION
Certification by the National Commission on Certification of Physician Assistants is recommended. Must be currently licensed as a Physician Assistant in the State of Texas. Must maintain current AHA BLS or higher in accordance with Medical-Dental Staff and UMA bylaws. Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the UMA Credentials Committee within 90 days of hire. Prescriptive authority is required. Valid DEA number must be obtained within 90-days of hire.
permanent
Medical Services Associate (PLEASANTON)
🏢 University Health
Salary not disclosed
POSITION SUMMARY/RESPONSIBILITIES
Provides primary health care and performs selective medical services under the direction of clinic physicians. Responsible for diagnostic and therapeutic management of patients by completing medical histories, conducting physicals, establishing diagnosis through tests, and formulating treatment plans. Provides follow-up and health maintenance care of patients in accordance with protocols approved by a physician.
EDUCATION/EXPERIENCE
Successful Completion of an educational program for physician assistants or surgeon assistants accredited by the Commission on Accreditation of Allied Health Education Programs, or by that committee's predecessor or successor entities is required.
LICENSURE/CERTIFICATION
Certification by the National Commission on Certification of Physician Assistants is required. Must be currently licensed as a Physician Assistant in the State of Texas. Must maintain current AHA BLS or higher. Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the CMA Credentials Committee within 90 days of hire. Prescriptive authority is required. Valid DEA numbers must be obtained within 90-days of hire.
Provides primary health care and performs selective medical services under the direction of clinic physicians. Responsible for diagnostic and therapeutic management of patients by completing medical histories, conducting physicals, establishing diagnosis through tests, and formulating treatment plans. Provides follow-up and health maintenance care of patients in accordance with protocols approved by a physician.
EDUCATION/EXPERIENCE
Successful Completion of an educational program for physician assistants or surgeon assistants accredited by the Commission on Accreditation of Allied Health Education Programs, or by that committee's predecessor or successor entities is required.
LICENSURE/CERTIFICATION
Certification by the National Commission on Certification of Physician Assistants is required. Must be currently licensed as a Physician Assistant in the State of Texas. Must maintain current AHA BLS or higher. Providers practicing in acute care environment must obtain AHA ACLS certification or advanced specialty equivalent as defined by the CMA Credentials Committee within 90 days of hire. Prescriptive authority is required. Valid DEA numbers must be obtained within 90-days of hire.
permanent
S
LTSS Service Care Manager
Salary not disclosed
Position Title: LTSS Service Care Manager
Work Location: Spanish speaker preferred; city of West Palm Beach, Lake Worth - preferred zip codes
33420, 33401, 33402, 33407, 33409, 33417, 33419, 33480, 33422, 33403, 33404, 33408, 33410
Assignment Duration: 12 Months Contract to Hire
Work Schedule: 8-5 Mon-Fri
Work Arrangement: Hybrid (Remote with 80-90% field work)
Responsibilities:
Interacting with members, family members, providers and other departments to ensure member's needs are being met. member/provider requests/issues/concerns
Visit members in field and return to home office to complete documentation .
Candidate Requirements
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience
Preferred: n/a
Licensure
Required: Drivers License
Preferred: n/a
experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with type of assessments.
Prefer experience working with TruCare which is the software the team uses
Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity
1
Field based case management
2
Remote work
3
Experience working with geriatric population
Candidate Review & Selection
Position is offered by a no fee agency.
Work Location: Spanish speaker preferred; city of West Palm Beach, Lake Worth - preferred zip codes
33420, 33401, 33402, 33407, 33409, 33417, 33419, 33480, 33422, 33403, 33404, 33408, 33410
Assignment Duration: 12 Months Contract to Hire
Work Schedule: 8-5 Mon-Fri
Work Arrangement: Hybrid (Remote with 80-90% field work)
Responsibilities:
Interacting with members, family members, providers and other departments to ensure member's needs are being met. member/provider requests/issues/concerns
Visit members in field and return to home office to complete documentation .
Candidate Requirements
Education/Certification
Required: Requires a Bachelor's degree and 2 - 4 years of related experience
Preferred: n/a
Licensure
Required: Drivers License
Preferred: n/a
- Years of experience required
- Disqualifiers
- Best vs. average
- Performance indicators
experience with field based case management, remote work, Average CL #, home visits, care plan development, experience with type of assessments.
- 2+ years of Care Management experience (field experience is a must)
- Caseloads of 50,60,70 members - bonus if it is geriatric
- Long Term Care Medicaid experience
- Medicaid / Medicare experience
- Need to see experience being able to manage high case load
- Fast paced environment regarding new processes and programs
- They must be comfortable being able to connect with IT should their equipment fail in the field, etc. or be able to go into an office location or IT space.
- All documentation must be within system within 24 hours of completion
- Experience with electronic medical health records
- Home Health Experience
Prefer experience working with TruCare which is the software the team uses
Experience in Case Management in senior services, state agencies. Team Player, problem solver, solutions oriented, member centric, Integrity
- Top 3 must-have hard skills
- Level of experience with each
- Stack-ranked by importance
- Candidate Review & Selection
1
Field based case management
2
Remote work
3
Experience working with geriatric population
Candidate Review & Selection
Position is offered by a no fee agency.
Not Specified
S
Invoicing Representative-Full Service (Tier II)
🏢 Spectraforce Technologies
Salary not disclosed
Job Title: Invoicing Representative-Full Service (Tier II)
Location: Highland Hills, OH 44122
Duration: 9+ months
Shift: M-F 830-5:00.
Responsibilities:
Evaluation factors:
Essential skills training and experience:
Location: Highland Hills, OH 44122
Duration: 9+ months
Shift: M-F 830-5:00.
Responsibilities:
- Match client invoices to timecards and review client invoicing for accuracy
- Submit Invoices to debtors
- Research and advise customers of discrepancies to determine what course of action customers want Advance to take
- Work with CSRs and Team Leads to resolve invoicing issues
- Other duties as assigned
Evaluation factors:
- Invoices are correct Invoices are mailed in a timely manner
- Error rate stays within acceptable standards
- Timely follow up on exceptions and timely notification of management
- All duties are implemented in a manner to support company policies and procedures and enhance teamwork
- Timely and accurate completion of tasks is maintained in organized effective and positive manner
- Work environment/dynamics typical work will be conducted indoors
- Occasional travel to complete required training may be required
- Workdays and hours will be dictated by current needs
- Advance will provide all necessary work tools to perform job
Essential skills training and experience:
- High School diploma or equivalent
- Previous invoicing/billing experience preferred
- Understanding of basic accounting principles including payroll payroll taxes A/P A/R and cash posting a plus
- Must be detail oriented customer focused proactive and able to work under pressure
- Excellent organizational and time management skills
- Excellent oral and written communication and interpersonal skills
- Ability to use multiple types of software including MS Office and proficiency in basic office equipment
permanent
W
Bakery Customer Service
Salary not disclosed
Schedule: Part timeAvailability: Afternoon, Evening (Including Weekends). Shifts end as late as 8pmAge Requirement: Must be 18 years or olderLocation: Syracuse, NYAddress: 3325 West Genesee StreetPay: $16.50 - $17 / hourJob Posting: 03/16/2026Job Posting End: 04/14/2026Job ID:R0275776
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.
what will you do?
- Bake, produce, and package baked goods
- Provide incredible customer service and answer customer questions in a timely manner
- Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
- Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
- May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
we are a food market where you make the difference
At Wegmans, we're on a mission to help people live healthier, better lives through exceptional food. So, when you bring your passion for food and your authentic self to Wegmans, you're joining a team of difference-makers. Our promise to our customers is simple: Every Day You Get Our Best. And because it all starts with you, we'll make sure you have the support you need to grow personally, express your individuality, and create change in your community.
how you'll make the difference
Our bakeries are a hub of comfort and happiness in our Wegmans stores. As a member of our Bakery Department, you'll work alongside a talented team responsible for the production and packaging of the breads, bagels, sweet treats, and other baked goods that make our customers' day. Our fast-moving, people-first bakeries are the perfect place to let your passion for baking shine.
what will you do?
- Bake, produce, and package baked goods
- Provide incredible customer service and answer customer questions in a timely manner
- Ensure fresh and appealing displays by keeping cases and aisles clean and well-stocked
- Help maximize sales through effective procedures for stocking, rotating, and merchandising product on the sales floor and in the back rooms
- May help unload daily deliveries and stock cases, displays, and backroom coolers with new and existing inventory
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
+
At Wegmans, we've always believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive compensation, comprehensive benefits and a wide range of meaningful perks is just the beginning of what defines a rewarding career at Wegmans.
Comprehensive benefits*
- Paid time off (PTO) to help you balance your personal and work life
- Higher premium pay rates for working overtime, on Sundays, or on a recognized holiday
- Health care benefits that provide a high level of coverage at a low cost to you
- Retirement plan with a 401(k) match
- A generous scholarship program to help employees meet their educational goals
- LiveWell Employee & Family program to support your emotional, work-life and financial wellness
Our employees have put us high on Fortune 100 Best Companies to Work For list every year since it was first produced in 1998. Discover what it means to work for a mission-driven, values-based company where YOU make the difference.
*Certain eligibility requirements must be satisfied, and offerings may differ based upon area or the company and/or position.
Not Specified
Overnight Support Services Associate I
✦ New
16
Overview: Our Park Services team helps the park sparkle! You’re constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you’ll be right in the center of the action and help keep everything in immaculate shape and sanitary.
Pay Rate: Starting at $16.00/hour
Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles
Qualifications:
MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.
Pay Rate: Starting at $16.00/hour
Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles
Qualifications:
MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.
temporary
Housing services Associate - Overnights
✦ New 🏢 Six Flags Great Adventure
16
Overview: Our Park Services team helps the park sparkle! You’re constantly on the move, leaving your shine behind as you bounce from place to place. Every day is a fresh experience as you interact with our guests and keep everything looking great. From sweeping the streets to refreshing the restrooms and greeting the guests, you’ll be right in the center of the action and help keep everything in immaculate shape and sanitary.
Pay Rate: Starting at $16.00/hour
Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles
Qualifications:
MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.
Pay Rate: Starting at $16.00/hour
Responsibilities: The cleaning and disinfecting of all areas that guests and associates come in contact with including (but not limited to) the following:
Trash can lids
Park benches
Patio table seats
Lockers
Hand rails
Restrooms
Door handles
Qualifications:
MUST BE AVAILABLE WEEKENDS
Must be 14 years and older (Subject to change at any time).
Must have good customer service skills.
Must be able to read and understand English.
Must be able to give directions.
Must be able to read chemical labels and Safety Data Sheets of cleaning substances.
Must be able to stand for long periods and walk the park on a continual basis.
Must be able to work in all weather conditions.
Must be able to lift up to 25 pounds.
Must be able to carry a backpack.
Must be able to wear PPE.
Must be able to manage multiple tasks and to execute quickly.
Must be able to work varied hours, including nights, weekends and holidays.
temporary
PSR-Patient Service Representative
✦ New
Salary not disclosed
Description:
Our Mission
To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.
Our Vision
Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.
Our Values
1. Accessibility:
We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
2. Collaboration:
Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
3. Accountability:
We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
4. Compassion:
We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
5. Innovation:
We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
6. Excellence:
We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.
Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.
Job Summary:
Provides critical first contact between patients and Care Alliance Health Center. Professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor, and insurance information in Practice Management System/Electronic Medical Record (EPIC and Wisdom System). Provide timely processing and release of Information requests, scanning, and indexing documents into patient charts.
Requirements:
Task Responsibilities & Competencies:*Include but are not limited to:
- Work as a PSR at CAHC reception desk
- Handle and/or direct patient questions and complaints
- Calmly and effectively guide patients by phone through emergencies.
- Coordinate patient scheduling and flow throughout the day.
- Oversee appointment management and update records of scheduled patients.
- Schedule appointments in accordance with guidelines
- Open a telephone or refill encounter and route to the appropriate pool or staff member.
- Verify and interview patients for necessary registration information to ensure it is correct.
- Inform patients of the company's payment policy; follow payment policy by collecting payment from patients at time of service.
- Understand and follow treatment plans to schedule follow-up appointments as required.
- Follow and track appointments due to no-shows, cancellations, and late arrivals.
- Produce and review reports on staff productivity with staff.
- Prior to the time of appointment, contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely.
- Ensure HIPAA compliance and security of medical records.
Minimum Education and Experience: Required:
- High school diploma/GED required,
- Minimum of 1year Previous front desk outpatient health care or physician’s/dental office experience
- Minimum of 1 year of EHR experience, EPIC preferred
- Excellent verbal and written communication skills
- Ability to use Microsoft Office proficiently
Compensation details: 18-21 Hourly Wage
PI24ed0a3e9931-362
Our Mission
To transform lives by providing exceptional, accessible, and compassionate healthcare experiences for all.
Our Vision
Care Alliance will be the health center of choice, delivering compassionate, high-quality, and innovative healthcare that empowers individuals and strengthens communities. We are committed to advocacy, accessibility, and excellence, ensuring every patient receives the care they deserve with dignity, respect, and unwavering support.
Our Values
1. Accessibility:
We are committed to eliminating barriers to care, ensuring that every individual—regardless of background or circumstance—has access to high-quality healthcare.
2. Collaboration:
Our strength comes from collaboration, fostering communication and teamwork among employees, patients, and community stakeholders to achieve shared goals.
3. Accountability:
We are unwavering in our commitment to accountability, upholding the highest standards in patient care, employee well-being, and organizational excellence.
4. Compassion:
We treat every person with dignity, empathy, and respect, building trust through genuine care and understanding.
5. Innovation:
We embrace change and seek out creative solutions to continuously improve the experiences of our employees, patients, and community.
6. Excellence:
We are relentless in our pursuit of excellence, ensuring superior clinical outcomes, operational efficiency, and transformative patient experiences.
Community Impact:
We are deeply rooted in the communities we serve, dedicated to creating positive, sustainable change through outreach, advocacy, and partnerships.
Job Summary:
Provides critical first contact between patients and Care Alliance Health Center. Professionally greet and address any patient questions, requests for appointments or medical advice; direct patient through the check-in/check-out process, collect and update pertinent demographics, guarantor, and insurance information in Practice Management System/Electronic Medical Record (EPIC and Wisdom System). Provide timely processing and release of Information requests, scanning, and indexing documents into patient charts.
Requirements:
Task Responsibilities & Competencies:*Include but are not limited to:
- Work as a PSR at CAHC reception desk
- Handle and/or direct patient questions and complaints
- Calmly and effectively guide patients by phone through emergencies.
- Coordinate patient scheduling and flow throughout the day.
- Oversee appointment management and update records of scheduled patients.
- Schedule appointments in accordance with guidelines
- Open a telephone or refill encounter and route to the appropriate pool or staff member.
- Verify and interview patients for necessary registration information to ensure it is correct.
- Inform patients of the company's payment policy; follow payment policy by collecting payment from patients at time of service.
- Understand and follow treatment plans to schedule follow-up appointments as required.
- Follow and track appointments due to no-shows, cancellations, and late arrivals.
- Produce and review reports on staff productivity with staff.
- Prior to the time of appointment, contact insurance companies to verify coverage and fee schedule and complete insurance breakdown accurately and completely.
- Ensure HIPAA compliance and security of medical records.
Minimum Education and Experience: Required:
- High school diploma/GED required,
- Minimum of 1year Previous front desk outpatient health care or physician’s/dental office experience
- Minimum of 1 year of EHR experience, EPIC preferred
- Excellent verbal and written communication skills
- Ability to use Microsoft Office proficiently
Compensation details: 18-21 Hourly Wage
PI24ed0a3e9931-362
Not Specified
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