Technical Professional Qualification Means Jobs in Usa

Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following all regulatory and FMS policy requirements. For a defined Region, responsible for supervising the overall operation, condition, maintenance, and repair of all water treatment, physical plant, medical equipment, mechanical/electrical systems in the centralized program so as to ensure safety of the patients as well as the staff operating the equipment. Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program. Ensures all decisions, actions and activities of Technical Department Personnel are compliant with company standard operation procedures and with all pertinent local, state and federal regulatory requirements. Oversees OSHA and regulatory compliance related issues ensuring appropriate actions taken to ensure required resolution. Demonstrates pride in the quality of work, regulatory compliance, and the environmental cleanliness of the facilities in the Centralized Technical Program.

Customer Service:

• Responsible for driving the FMS culture through values and customer service standards.
• Responsible for outstanding customer service to all external and internal customers.
• Develop and maintains relationships through effective and timely communication.
• Take initiative to respond to, resolve and follow up on customer issues in a timely manner.

Principal Responsibilities and Duties:

• Overall management of Technical Services for one or more Regions. Regions will typically consist of 40 to 100 clinics and 30 to 80 exempt and non-exempt employees.
• Assist Regional Vice President(s) with budgeting for costs related to Technical Services e.g. personnel, maintenance parts, travel and other expenses.
• Works with Regional Vice President(s) to ensure that operational, financial and regulatory requirements associated with Technical Service are met.
• Collaborates with Regional Quality and Education personnel on cross functional initiatives.
• Responsible for management and oversight of financial metrics for one or more Regions i.e. TAP, maintenance parts cost, travel and other expenses.
• Responsible for data integrity for management systems at the regional level e.g. PeopleSoft, Kronos, Service Database.
• Responsible for piloting and implementation of new systems and processes.
• Collaborates with Director of Technical Services to review, create and implement technical and business strategies to ensure desired outcomes within a centralized program.
• Collaborate with the Director of Technical Services to establish operating and financial goals.
• Responsible for the following supervision and oversight activities within centralized technical programs for one or more regions:
  • Repair and maintenance activities on water treatment equipment, dialysis equipment, ancillary equipment, test equipment, and the physical plant as recommended by the manufacturer and by procedures established by FMCNA Clinical/Technical services as documented in the FMCNA Policies and Procedures.
  • Document all repair and maintenance activity per applicable policies and/or procedures.
  • Ensure that technical sections of the Clinical Services Integrated Policy and Procedure manual are current.
  • Implement technical policy and procedure changes upon approval from the Governing Body.
  • Purchase and maintain inventory of service parts.
  • Ensure defective parts with associated RGA and warranty parts are returned in a timely manner.
  • Actively support and participate in the Quality Assessment and Process Improvement (QAPI) process.
  • Cooperate with facility staff to ensure all regulatory and OSHA requirements are met.
  • Perform water/dialysate sample collection and processing per applicable policies and procedures.
  • Review, evaluate and report water/dialysate quality results per applicable policies and procedures.
  • Maintain and update water system diagrams and valve charts.
  • Transport equipment as needed.
  • Schedule / oversee Area Technical Operations Managers and/or Technical Supervisors to ensure appropriate coverage for a defined Region according to established criteria.
  • Monitor performance metrics and implement processes to impact them.
  • Collaborate with the Project Manager on selection of water treatment equipment in DeNovos, relocations and renovations.
  • Collaborate with the Project Manager on technical and/or physical plant aspects associated with DeNovos, relocations and renovations.
  • Perform Technical Assessments for clinics in assigned area.
  • Initiate, monitor and manage external vendor service and/or maintenance agreements/contracts.
  • Ensure that applicable manufacturers IFU's are available to personnel.
  • Maintain a list of emergency contacts and ensure it is accessible to all facility personnel.
  • Collaborate with Operations personnel to ensure integration of Technical Services into acquired facilities.
  • Coordinate and provide Technical Services support needed during natural disasters or emergency situations.
  • Recruit, interview and hire Area Technical Operations Managers and/or Technical Supervisors.
  • Act as a mentor, role model and resource for Technical Services Personnel by setting an example of appropriate behavior, work habits and attitudes towards patients, coworkers and management.
  • Train and mentor Technical Supervisors and/or Biomedical Technicians as required.
  • Oversee corrective actions and Personnel Improvement Plans (PIP) according to applicable HR policies and procedures.
  • Provide ongoing and formal annual performance evaluations to Area Technical Operations Managers and/or Technical Supervisors.
  • Retain all technical records and logs according to the FMCNA retention policy.
  • Ensure proper training and education for all technical staff.
  • Ensure that personnel and training records are maintained per policy and procedure and are accessible to authorized personnel and regulatory agencies.
  • Participate in facility audits conducted by the RQM and federal, state or local surveyors preparing and implementing plan of correction for any technical deficiencies identified.
  • Coordinate the installation of equipment and implementation of product initiatives and improvements.
  • Perform and/or provide assistance with the Direct Patient Care Technical Training Program.
  • Perform monthly SAP supply inventory process as required.
  • Create SAP requisitions for equipment.
  • Ensure that the asset register for 8000 series equipment is maintained based on equipment movement and Finance Department criteria.
  • Assist Operations personnel with technical aspects associated with DeNovos, relocations and renovations.
  • Ensure that the dialysis machines, water system and mixing equipment is installed, operational and validated per manufacturers documentation and FMCNA Policies and Procedures.
  • Assists Operations personnel in the review and recommendation of capital equipment purchases.
  • Develop and maintain positive working relationships with FMS affiliated physicians, ensuring communication and dissemination of pertinent information as appropriate.
  • Work with Operations personnel to address adverse events and product complaints.
  • Other duties as assigned.

Education:

• High school diploma or G.E.D. required.
• AA Degree in electronics /biomedical technology, or equivalent preferred.
• Successful completion of the FMCNA Biomedical Technician Technical Certification Program within the first 24 months of employment required.
• Nephrology / Biomedical Industry Technical Certification within 24 months of employment preferred. (choose one)
  • Board of Nephrology Examiners Nursing and Technology (BONENT), Certified Hemodialysis Technician (CHT)
  • National Nephrology Certification Organization (NNCO), Certified Biomedical Nephrology Technician (CBNT)
• Biomedical Industry Technical Certification preferred.
  • Water Quality Association (WQA)Water Treatment Specialist (WTS)
  • Association for the Advancement of Medical Instrumentation (AAMI), Certified Biomedical Equipment Technician (CBET)
• All required certifications must be maintained and current.

Experience and Required Skills:

• Minimum of four years supervisory experience.
• Minimum of four years experience working in an industrial/medical technical setting, or three years experience and an AA Degree in electronics/ biomedical technology, or two years experience and a BS Degree in a technology or business field.
• Attend all technical training programs required by state/federal regulations and FMCNA policy.
• Valid Driver's License issued in the employee's state of residence.
• Ability to use common hand tools and small power equipment.
• Ability to train subordinate personnel.
• Must possess good verbal and written communication skills.
• Basic computer skills

IMBOX Protection is seeking a Technical Sales Specialist to support their rapid growth in the US. Founded in Denmark in 2011, IMBOX is redefining footwear protection through the world's only in-store footwear protection solution. With over 200 million treatments performed globally, they’re trusted by top retailers like DSW, Snipes, Foot Locker, and Famous Footwear. IMBOX’s environmentally friendly treatment is a growth driver and places any shoe retailer at a competitive advantage. As their installed base continues to expand, maintaining high machine uptime and strong technical support is critical to the success of their retail partners. To learn more, visit or check out this short intro video.

About the Position

As a Technical Support Specialist, you will act as the technical bridge between IMBOX’s warehouse, service providers, and internal teams. Your primary focus will be remote troubleshooting, technical coordination, and service partner enablement to ensure machines remain operational, issues are resolved efficiently, and service disruptions are minimized. This is a hands-on, high-impact role where you won’t just react to technical issues; you’ll actively contribute to improving service processes, documentation, and overall fleet performance. This role reports directly to the Head of Operations and is based at IMBOX’s US HQ in Chicago, IL.

• Serve as the primary point of contact for technical troubleshooting across the IMBOX machine fleet
• Diagnose and resolve machine issues remotely whenever possible
• Guide service providers and store teams through technical resolutions to reduce unnecessary service dispatches
• Support service technicians during complex service visits and assist with onboarding and training
• Coordinate closely with the warehouse, service providers, and internal teams on machine deliveries, installations, and repairs
• Maintain strong technical knowledge of the IMBOX flagship unit, including independent assembly and troubleshooting
• Assist with local testing of new software updates when needed
• Identify recurring technical issues and contribute to continuous improvement initiatives
• Support quality control processes and improve technical documentation and training materials
• Communicate clearly with internal teams, service partners, and retail partners via phone and email
• Escalate complex technical issues to the Technical Manager when necessary

Work Experience, Education, and Skills

• Experience in technical troubleshooting, field service support, or a similar technical role
• Hands-on experience working with mechanical and/or technical equipment
• Experience supporting external partners, service providers, or technicians
• Strong problem-solving skills and diagnostic skills
• Ability to guide others through technical troubleshooting remotely
• Electrical and/or software knowledge is a big plus
• Clear communication skills with both technical and non-technical stakeholders
• Strong documentation and reporting discipline
• A curious and hands-on mindset
• Comfortable working independently while contributing to a team environment
• Structured, detail-oriented, and service-minded
• Calm and solution-oriented under pressure
• Willingness to travel occasionally for technician training, complex installations, or HQ visits (up to ~50 days/year)

Find yourself checking a lot of these boxes but doubting whether you should apply?

At IMBOX, they support a growth mindset for their employees through all stages of their careers. If you meet some of the requirements and you share their values, we encourage you to apply. As part of their ongoing commitment to a diverse and inclusive workplace, they’re invested in building teams with a wide variety of backgrounds, identities, and experiences.

What We Offer is More than Just a Job…

• The opportunity to join a truly innovative company, where every voice matters
• High ownership and visibility in a fast-growing international company
• Competitive compensation and excellent benefits package, including:
• 20 days of PTO + US federal holidays
• 401(k) with 6% match
• Health insurance
• Standard 40h work week with flexible scheduling options
• Access to Life Time Fitness gyms nationwide

Do you have a passion for leading technical and operational engagement within collaborative DCSA Approved Areas and mission-focused events involving key APL contributors and sponsors?

If so, we want you on our team in the Cyber Security and Technical Collaborative Centers (JAF) group within the National Security Analysis Department (NSAD).

We are seeking a motivated Technical Facilities Integrator who will provide professional level leadership in the technical and operational integration of NSAD’s specialized facilities, while coordinating system readiness and mission support activities across JHUAPL campus locations. In JAF, we are committed to developing innovative technical solutions that empower our staff, fostering an environment of creativity, autonomy, and independent thinking.

As a Technical Facilities Integrator, you will…

• Lead the concept design and implementation of the mission-support technical architectures, ensuring alignment with NSAD operational policy frameworks and DCSA compliance requirements - Examples include generative AI exercises, wargaming, modeling and simulation events, technical briefings, and sponsor engagements across classified and unclassified environments.
• Serve as a technical advisor, collaborating with Program, Project, and Operations Managers to define technical requirements, resource strategies and system integration roadmaps.
• Organize cross-functional operational teams, ensuring coordinated development of technical procedures, configuration baselines, and lifecycle management practices to strengthen mission technical capabilities.
• Provide on-site and live-event technical oversight, exercising independent judgment to diagnose and resolve complex issues in real time to ensure continuity during mission-critical activities.
• Lead the configuration, administration, and performance management of technical systems, including classified computing environments, video teleconferencing platforms, and audio/visual projection and switching systems.
• Partner on the architectural design, integration strategy, and long-term technology roadmap for the continuous improvement of telecommunications, network, and A/V systems across departmental technical facilities, ensuring secure, reliable, and mission-aligned operation of platforms such as XLeap/MeetingSphere, Zoom, Teams, AI agents, etc..
• Independently satisfy the design, deployment, and reconfiguration of technical systems and facility layouts to support evolving operational requirements, providing oversight of implementation activities to ensure technical and security alignment.
• Provide oversight and performance strategy for the optimization of display, visualization, and collaborative systems to enable high quality technical presentations and mission activities.
• Define enterprise validation protocols, acceptance criteria, and performance benchmarks for mission-critical visualization and collaborative systems.
• Lead pre-event resource collaboration, requirement composition, and system validation including hardware and software configuration, testing, and performance assurance, to guarantee readiness and reliability during live operations.
• Develop and manage the model for lifecycle planning, configuration standards for electronic support tools, network components, and A/V hardware, ensuring systems are documented, maintained, and aligned with operational and security requirements.
• Collaborate with Facility Managers, Project Managers, and Senior Program Managers to evaluate, pilot, and enhance emerging collaborative and visualization technologies that advance mission execution and sponsor engagement capabilities.

You meet our minimum qualifications for the job if you have...

• A Bachelor’s degree in Engineering, Information Technology, Cybersecurity, Technical Facilities/Operations, Computer Science, or equivalent relevant experience.
• At least three years of relevant experience supporting the design, integration, configuration, or deployment of computing, network, audio/visual, or telecommunications systems, ideally within a classified environment, and working knowledge of NISPOM regulations.
• Knowledge of telecommunications and collaboration technologies, including their integration, performance management, and use within mission-focused environments (e.g., Zoom, Teams, AI agents, XLeap/MeetingSphere or equivalent systems).
• Ability to provide operational oversight and technical guidance for multiple facility-based technical events in a dynamic, fast-paced setting.
• Strong analytical, troubleshooting, communication, and problem-solving skills that support independent decision-making in complex technical environments.
• Proficiency in managing and optimizing audio, visual, and teleconferencing system capabilities to support mission and sponsor needs.
• Ability to independently analyze technical or program-related requirements and develop solutions or processes to address operational and logistical challenges.
• Familiarity with security requirements and standards under the cognizance of the Defense Counterintelligence and Security Agency (DCSA).
• Willingness to work full time in a DCSA Approved Area/Closed Area on site.
• The ability to obtain an Interim Secret security clearance by your start date and ultimately obtain a Secret clearance. If selected, you will be subject to a government security clearance investigation and must meet eligibility requirements for access to classified information (U.S. citizenship required).

You'll go above and beyond our minimum requirements if you have...

• A Master’s degree in Engineering, Information Technology, Cybersecurity, Technical Facilities/Operations, Computer Science, or another related field.
• Extensive knowledge and expertise in the integration, optimization, and performance management of telecommunication systems and virtual collaboration platforms such as Zoom and Teams.
• A solid understanding of and experience with DCSA security requirements and standards, and their application within secure technical environments.
• An active Secret or higher-level security clearance.

#LI-AG1

Why Work at APL?

The Johns Hopkins University Applied Physics Laboratory (APL) brings world-class expertise to our nation’s most critical defense, security, space and science challenges. While we are dedicated to solving complex challenges and pioneering new technologies, what makes us truly outstanding is our culture. We offer a vibrant, welcoming atmosphere where you can bring your authentic self to work, continue to grow, and build strong connections with inspiring teammates.

At APL, we celebrate our differences of perspectives and encourage creativity and bold, new ideas. Our employees enjoy generous benefits, including a robust education assistance program, unparalleled retirement contributions, and a healthy work/life balance. APL’s campus is located in the Baltimore-Washington metro area. Learn more about our career opportunities at   

All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, physical or mental disability, genetic information, veteran status, occupation, marital or familial status, political opinion, personal appearance, or any other characteristic protected by applicable law. APL is committed to providing reasonable accommodation to individuals of all abilities, including those with disabilities. If you require a reasonable accommodation to participate in any part of the hiring process, please contact 

The referenced pay range is based on JHU APL’s good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level with consideration for internal parity. For salaried employees scheduled to work less than 40 hours per week, annual salary will be prorated based on the number of hours worked. APL may offer bonuses or other forms of compensation per internal policy and/or contractual designation. Additional compensation may be provided in the form of a sign-on bonus, relocation benefits, locality allowance or discretionary payments for exceptional performance. APL provides eligible staff with a comprehensive benefits package including retirement plans, paid time off, medical, dental, vision, life insurance, short-term disability, long-term disability, flexible spending accounts, education assistance, and training and development. Applications are accepted on a rolling basis.

• 
  
• Act as the primary technical point of contact for field technicians.
  
• Primary POC for field technicians; troubleshoot complex issues during installation
  
• Troubleshoot complex installation issues in real time.
  
• Provide expert guidance during surveillance system deployments.
  
• Technical Support: Log calls, identify problems, use scripts/checklists, escalate to Tier 2 as needed
  

• 
  
• Perform detailed technician checkout processes.
  
• Ensure installations meet the Scope of Work (SOW) and system integration requirements.
  

• 
  
• Maintain strong working relationships with customers and installation partners.
  
• Provide clear, detailed feedback on technician performance and installation progress.
  

• 
  
• Update internal systems with installation status, troubleshooting steps, and final resolutions.
  
• Log calls, identify problems, and walk users through solutions using standard scripts or checklists.
  
• Coordinate with Tier 2+ IT resources when escalation is required.
  
• Update internal systems with installation status & technical resolutions
  

• 
  
• 1-3 years in a technical support role with growing responsibility.
  
• Previous field experience is a major plus.
  

• 
  
• Proficiency with Linux, Google Workspace, and ideally Salesforce.
  
• Strong background in networking and system integration.
  
• Familiarity with surveillance system installation and operation.
  

• 
  
• High attention to detail
  
• Strong communication with both technical and non?technical stakeholders
  
• Ability to work in a fast?paced, troubleshooting?heavy environment
  
• Customer?focused mindset
  

Scope of Job
PowerFlex, an EDF power solutions company, is a leading national provider of intelligent onsite energy solutions that support cost-effective and low-carbon electrification and transportation. We deliver integrated solar, storage, EV charging, and microgrid systems, to businesses and organizations. As a single full-service provider, PowerFlex customizes clean technology solutions to help clients achieve their energy and sustainability goals. Through the comprehensive PowerFlex X platform, based on proprietary technology, PowerFlex leverages patented smart software to control, monitor, and optimize a client's distributed energy resources to reduce cost and maximize return on investment. Our technology is deployed at scale to prominent commercial customers such as Adobe, DHL, Prologis, Target, and municipalities such as County of LA. PowerFlex is a top 5 provider in each of Commercial Solar, Storage and EV Charging in the US.

PowerFlex isseekinga highly skilled Solar Technical Lead to support the technical performance, reliability, and safe operation of a growing portfolio of distributed energy assets. This role sits within the Asset Optimization & Customer Success organization and focuses on deep technical fieldexpertiseacross commercial and industrial (C&I) solar PV sites.This individual will play a key role in ensuring successful system troubleshooting, performance verification, and vendor coordination. The ideal candidate has extensive handson experience on solar sites, strong understanding of PV system components, and the ability to work directly with subcontractors, OEMs, and internal teams to resolve technical issues andmaintainoptimalsite performance

Location
This role is open to be a hybrid role out of one of our offices (Mountain View, CA,San Diego, CA orNew York, NY.)

Responsibilities

• Performhands-ontechnical support for PV operations, including system monitoring, troubleshooting, performance analysis, and field diagnostics.
• Conduct detailed technical reviews of site issues, alarms, performance anomalies, and equipment failures; performroot causeanalysis and implement corrective actions.
• Interface directly with vendors, equipment manufacturers, and subcontractors to address technical issues, coordinate warranty/RMA processes, and ensure adherence to installation standards and specifications.
• Support development, implementation, and improvement of technical processes and field procedures (e.g., commissioning checklists, testing protocols, safety documentation).
• Ensure all work meets OSHA, NEC, and AHJ requirements and follows PowerFlex safety protocols and quality standards.
• Review and validateas builtdrawings, test reports, commissioning packages, and other technical documentationrequiredfor operations readiness.
• Assistwith system monitoring and diagnostics, including alarm triage, remote troubleshooting, and performance data review.
• Providetechnical insight into operational performance metrics such as availability, uptime, production vs. forecast, and degradation analysis.
• Support subcontractor qualification and evaluation from a technical standpoint, including verification of workmanship and compliance with installation guidelines.
• Collaborate with the Construction/Commissioning teams to ensure clean and complete project handoffs, includingpunch listclosure and documentation completeness.
• Provide technical input into customer reports, system performance summaries, and internal/external communications.
• Maintain a feedback loop with engineering, procurement, and construction teams to improve hardware selection, vendor performance, and overall productreliabilityEstablishandmaintaina feedback loop with the Execution team to evaluate hardware performance, vendor support quality, and overall product effectiveness

Qualifications
Education/Experience

• Bachelor's degree in Engineeringor related technical field preferred.
• 7+ years of experience in renewable energy, withsignificant timespent in field roles involving construction, commissioning, or technical operations of distributed solar PV systems.
• Strong technical knowledge of PV system architecture, including inverters, protection & controls, EMS/SCADA, site networking, telemetry, metering, and utility interconnection requirements.
• Hands on field experiencestronglypreferred (construction, commissioning, troubleshooting, QA/QC, or similar).
• Experience working closely with subcontractors, OEMs, and field service providers.
• Preference for experience in the field
• Battery Energy Storage System experience is a plus

Skills/Knowledge/Abilities

• Capable of managing multiple projects simultaneously
• Stronghands ontroubleshooting ability across mechanical, electrical, andcontrolssystems.
• Capability to handle multiple technical tasks and site issues simultaneously.
• Clear and concise communication skills, including the ability to translate technical issues intocustomer friendlyexplanations.
• Strong vendor and subcontractor coordination skills with a focus on technical oversight and quality assurance.
• Ability to implement and follow structured technical processes and documentation standards.
• Safety firstmindset with strong adherence to compliance requirements

Compensation
The base pay range for this position is $128,610 - $157,190 annually. The total compensation for this position will include commission. This position is eligible for PowerFlex's comprehensive Health and Welfare plans including but not limited to medical, dental, vision, 401(k) retirement plan and paid time off. PowerFlex's compensation packages carefully consider a candidate's qualifications, experiences, and education in relation to the position.

PhysicalRequirements
Remainingin a seated position. Long hours on the computer keyboard. Prolonged periods of standing and/or walking.Must be able to lift and carry or otherwise move 25 pounds regularly/occasionally.

WorkingConditions
80% oftimeis spent in the office environment,utilizingcomputers (frequent use of various Microsoft software/programs), phones, and general office equipment.20% of time is spent outside of the office visitingvendors'and/or internal customers' sites in addition to attending various conferences and meetings.

----------------------------------------------------------------------------------------------------------------------

Applicant Certification and Acknowledgment

By submitting this application, you are certifying that all information provided is true and complete to the best of your knowledge. You understand that any false, misleading, or omitted information may disqualify you from consideration for employment or result in termination if already employed. You also release the company from any liability resulting from your failure to provide accurate information.

DEI Statement

Our company-wide approach to diversity, equity and inclusion is focused on our workplace, community and business outcomes. We believe Diversity, Equity & Inclusion (DEI) is a key component to our mission of delivering renewable solutions and leading the transition to a sustainable energy future. As such, we strive to become a workplace that is diverse, equitable, and inclusive. Our aspiration is to build a culture of belonging and accountability by creating opportunities for growth and continuous learning to ensure progress.

EEO Statement

PowerFlex is committed to building a diverse and inclusive workplace. We are a proud Equal Opportunity Employer and prohibit discrimination based on age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

Privacy Notice to California Job Applicants

For information on Privacy Notice to California Job Applicants, click here.

Privacy Policy

PowerFlex is committed to protecting the privacy of your personally identifiable information, for more information click here.

Special Accommodation Language

If you require assistance or accommodation while seeking employment with PowerFlex, please contact Human Resources at or . Please note that these communication alternatives are for accommodation requests and not for general employment inquiries.

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

• Own the enterprise data governance roadmap, KPIs, and maturity plan; facilitate governance forums and align priorities to business outcomes and regulatory needs (HIPAA/PHI).
• Define and maintain policies, standards, and procedures for data quality, metadata, classification, access, and lifecycle; translate policy into actionable controls across platforms.
• Develop and shepherd the run state processes for Data Governance across the enterprise.

• Implement guardrails using Unity Catalog (ownership, privileges, row/column access, tags/classifications, lineage) and Informatica CDGC (business glossary, steward workflows, approvals).
• Partner with Security/Risk/Compliance/Audit to map policy to controls and ensure audit‑ready evidence.

• Lead data quality disciplines: define dimensions and rules, instrument monitoring in Databricks pipelines (bronze/silver/gold), and publish quality scorecards.
• Run end-to-end issue management; ensure durable fixes in upstream processes.

• Govern enterprise glossary, technical metadata, classifications, PII/PHI tags, and end‑to‑end lineage.
• Drive adoption and completeness in CDGC and ensure Unity Catalog lineage/tags stay aligned to enterprise definitions, report coverage for critical data elements.

• Deliver training, playbooks, and office hours to grow literacy and accelerate self‑service within guardrails.
• Provide executive‑ready dashboards for governance KPIs (quality, glossary coverage, lineage completeness, policy adoption, audit readiness); run periodic maturity assessments and prioritize improvements.

• Bachelor's degree required (Computer Science, Information Systems, Data Management, or related field preferred).
• Certifications a plus (e.g., CDMP, DCAM familiarity).

• 7+ years in data governance/data management (senior‑level impact).
• Healthcare experience (2+ years preferred) with HIPAA/PHI exposure.

• Proven ability to design/evolve frameworks and RACI/decision rights, run councils, and drive cross‑functional adoption.
• Translate policies into platform controls in Unity Catalog and Informatica CDGC; align with Security/Risk/Compliance and audit needs.
• Define DQ rules/SLAs, instrument monitoring in Databricks pipelines, and lead remediation to closure with measurable impact.
• Operationalize glossary, stewardship workflows, classifications, and lineage in CDGC and Unity Catalog, with coverage metrics for CDEs.
• Executive‑grade storytelling, stakeholder facilitation, and influence‑without‑authority; produce dashboards, playbooks, and training that stick.

• Familiarity with IDMC services (quality/integration) complementing CDGC/MDM and with BI tooling (Power BI, Tableau, Databricks AI/BI) for stewardship scorecards.
• Working SQL/Python proficiency for profiling/validation and partnering on control implementation in Databricks pipelines.

• Growth opportunities to uplevel your career
• A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team
• Competitive compensation and comprehensive benefits focused on well-being
• An opportunity to shape the future of health care by joining a team recognized as a Best Place to Work For in the NY Capital District, one of the Best Companies to Work For in New York, and an Inclusive Workplace.

• Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent experience.
• The availability to work full-time, hybrid

• 5+ years in data engineering, platform engineering, or cloud data operations.
• 3+ years hands-on Azure Databricks experience in production.
• 3+ years cloud (Azure) data platform engineering experience.
• Curiosity to foster innovation and pave the way for growth

• Humility to play as a team

• Commitment to being the difference for our customers in every interaction

• Workspace Administration (Dev/Test/Prod): Administer, standardize, and optimize Azure Databricks workspaces across Dev/Test/Prod, including clusters, jobs, libraries, pools, policies, and secrets.
• Platform Standards & Root-Cause Analysis: Define, implement, and enforce platform standards and guardrails; lead advanced troubleshooting and root-cause analysis in partnership with data, cloud, and security teams.
• Spark Performance & Cost Optimization: Tune Spark workloads and cluster configurations to maximize performance and minimize cost across batch and streaming pipelines; develop visibility into compute consumption and efficiency trends.
• Governance (Unity Catalog): Operate and enhance Unity Catalog governance, including secure access, lineage, auditing, and compliance alignment with enterprise and regulatory requirements.
• Security & Identity Integration: Partner with Security and Cloud teams to implement Azure networking patterns, Azure Active Directory (AAD) integration, and workspace isolation controls.
• DevOps (CI/CD & Git): Design, build, and maintain CI/CD pipelines and Git-based workflows for Databricks notebooks, jobs, Delta Live Tables, and Unity Catalog artifacts.
• Infrastructure as Code (Terraform): Provision and manage Databricks infrastructure using Terraform (IaC) to enable consistent SDLC promotion, repeatability, and scalable operations.
• Lakehouse Enablement & Reusable Patterns: Develop and promote lakehouse platform patterns, reusable frameworks, and standardized orchestration for batch and streaming data pipelines.
• Observability & Reliability Engineering: Implement observability and reliability practices, including monitoring, dashboards, alerting, SLIs/SLOs, and incident response to improve platform stability and recoverability.
• Technical Leadership & Continuous Improvement: Mentor engineers and document standards while staying current with Databricks and Azure capabilities; drive continuous improvement through pragmatic enhancements and best practices.
• Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing healthcare delivery and being the difference for the customer.

Tangram Flex is seeking a Software Technical Leader with 8+ years of experience to contribute to the design, development, and delivery of Tangram’s transformative and impactful technology to implement mission-critical software solutions. This role is a blend of high-level technical architecture and direct contributions to customer program success, requiring a leader who can guide engineering teams through the entire engineering process from program kickoff to final delivery and customer success.

What We Do: Our team and products provide solutions to enable innovators to design, develop, verify, and advance critical systems, while accelerating innovation that advances our nation's security. By accelerating delivery of critical systems, Tangram is transforming the way our nation solves complex software challenges.

POSITION DESCRIPTION/

The Software Tech Lead provides strategic and tactical technical leadership for software product design and hardware-software integration programs. You will be responsible for defining the technical vision of a program, ensuring it aligns with customer goals, and to manage and contribute to the day-to-day engineering execution to deliver performant, secure software solutions for Tangram’s customers.

JOB RESPONSIBILITIES/

Program Strategy & Kickoff:

• Technical Architecture and Strategy: Collaborate with our customers and Engineering Leadership to identify technical strategies, customer and team goals, and define deliverables to meet or exceed expectations.
• Program Kickoff and Internal Alignment: Collaborate with Program Managers (PMs) and Engineering Leadership to develop and present technical approach slides for Internal Kickoffs, communicating milestones, technical tasks, and skillsets needed to internal stakeholders and executive leadership.
• Resource Allocation: Identify necessary skillsets and time investments required to achieve program goals, working with the Director of Engineering to ensure proper team staffing.

Technical Leadership & Execution:

• Engineering Oversight: Manage a team of software developers as well as directly contribute to design, write, and test code in relevant languages (ex. C, C++, Java, Python) while maintaining high standards for code reviews and merge requests.
• Testing and Verification Leadership: Oversee the team's testing and verification strategy, including defining and enforcing quality gates, ensuring comprehensive unit, integration, and system testing, and validating that all delivered software meets the highest standards for performance, security, and customer-defined requirements.
• Technical Project Tracking: Lead the breakdown of technical work into manageable Epics, Milestones, and Issues, ensuring progress is delivered successfully.
• Mentorship: Innovate and mentor a team of engineers, leading them on top of tech trends (e.g., DevSecOps for embedded) and fostering a culture of continuous learning.

Customer Engagement & Growth:

• Technical Partner: Act as the Subject Matter Expert (SME) point of contact for customers in articulating technical requirements, outlining technical expectations, and leading high-stakes customer demonstrations.
• Tangram Solutions Alignment: Identify opportunities to utilize Tangram products in conjunction with new and existing technology to create solutions for our customers
• Business Expansion: Provide technical feasibility inputs to the Growth team and Portfolio Managers to shape follow-on opportunities, develop technical proposals, and contribute to the "Future Phase" strategy for customer relationships.

DESIRED SKILLS & EXPERIENCE

Required Skills:

• Education: BS in Computer Engineering, Computer Science, or Electrical Engineering or equivalent.
• Experience: 8-10+ years in software product development with a strong focus on embedded systems and software integration.
• Leadership: Proven experience in a technical leadership role (e.g., Tech Lead, Chief Engineer, or Principal Investigator) managing full-lifecycle delivery to programs.
• Technical Mastery: High-level C/C++ skills, proficient in software architecture design, ability to resolve ambiguities of requirements, deliverables, and presentation approach
• Clearance: Current/recent U.S. Government Security Clearance (or ability to obtain one). U.S. Citizenship is required.
• Communication: Strong skills in communicating technical concepts with technical and semi-technical audiences

Preferred Skills:

• MS/PhD in Computer Engineering or related field.
• Expertise in Python, Rust, or Java.
• Experience with GitLab CI/CD and agile-based project tracking .
• Technical experience working in support of the Department of Defense/Department of War or the Defense Industrial Base.

Physical Requirements:

• Ability to travel to client sites, conferences, and lab environments.
• Visual and auditory acuity to participate in meetings and customer demonstrations.
• Ability to handle and transport demo equipment (up to 25 lbs).

WHY JOIN TANGRAM FLEX?

• Team First Culture: Supportive environment headquartered in Dayton, Ohio with hybrid work options and flexible hours.
• Growth-Oriented: Opportunities for internal and external technology community participation and leadership.
• Full Benefits: Employer-paid Medical/Dental/Vision, generous PTO, and competitive 401K match.

Tangram Flex is an Equal Opportunity Employer, and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its application procedures and in accordance with federal law. All qualified candidates will receive consideration for employment based on business needs, job requirements, and individual qualifications.

EEO/AA Vet/Disabled Employer/ and E-Verify

KOTUG International Americas Is Hiring a Technical Manager | Lead Vessel Maintenance, Safety & Engineering Team

We are looking for an experienced Technical Manager to lead the technical performance of our fleet at KOTUG International Americas. This key role ensures all vessels meet KOTUG standards, comply with class and statutory requirements, and operate safely, efficiently, and sustainably. The Technical Manager will oversee our onshore technical team and onboard engineering crew, manage OPEX and CAPEX budgets, and ensure all maintenance, repairs, and major projects are executed to the highest quality.

Who We are

KOTUG is a leading global towage and maritime company, delivering innovative and sustainable marine services across the world. With roots dating back to 1911, we operate in Europe, Asia, Australia, Africa, the Middle East, the Americas, and the Caribbean. Driven by our vision “Ahead in Maritime Excellence,” we design, charter, and operate vessels, and provide specialized training, consultancy, and digital solutions for the maritime industry.

Qualifications:

• First class Chief Engineer Certificate of Competency OR Minimum 3 years of sea experience as chief engineer of offshore support vessels; AND
• Minimum 5 years of shore experience working as a technical superintendent or similar position
• Dry docking, project management and budget ownership experiences required.
• Strong knowledge base and technical skills in offshore support and/or tug vessels.
• Proficient in operational and capital expense analysis.
• Strong communicational skills and ability to work with international teams.
• Decision-making under pressure.
• Strong Leadership & Management skills.
• Safety & Compliance mindset
• Analytical and planning capability.

Responsibilities:

General:

• Abides by company by-laws including policies and procedures.
• Ensure Vessels are maintained in compliance with statutory, class and charterparty requirements.
• Provide secondary back up to the Technical Superintendents during i.e. absence and dry-docking periods.
• Ensure, promote and champion HSEQ in line with company values in all working conditions.

Operational:

• Manages and ensures proper working of any Planned Maintenance System on board the vessels. Monitors the technical and maintenance of vessels in accordance to utilization and lifecycles and schedules
• Budget operational expenses (OPEX) and manages actual spend versus budget
• Monitor dry dock planning of the fleet.
• Monitor dry dock costs against the budget.
• Analyze dry dock yards ’tenders.
• Oversee the fleet technical performance and compliance with statutory requirements.
• Manage the technical team to guarantee effective operations
• Oversee the vessel performance including the approving of any major vessel repairs.
• Maintain & promote an open and effective line of communication between ship and shore team.
• Ensures vessels meet client specific technical requirements and maintain technical specification as agreed with clients.
• Lead, Supervise, Appraise and Support Technical Staff and Onboard Vessel Engineering Staff.
• Direct s effective implementation and management of Company's Preventive Maintenance Program.
• Evaluate & ensure critical spare inventory and distribution to ensure maximum vessel service reliability.
• Monitor vessel condition through daily review of vessel technical reports and regular on-board inspections.
• Monitor and maintain vessel equipment and operating performance in synchronization with Company's vessel specifications.

Authority:

• Supervisory responsibilities include the management and directing of the technical staff and onboard engineering staff.
• Approval authority for technical purchases and services within budget limits.
• Full authority on fleet technical decisions affecting vessel safety and compliance.
• Stop operations authority for technical safety reasons