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Director, Insights & Analytics

As Director, Insights & Analytics, you will be a key leader within the commercial business team, reporting to the Head of Decision Sciences. In this role, you will establish and execute integrated, scalable processes to amplify insights across brands and functions, including Field, Digital, and Patient Services.

Your primary focus will be to operationalize business-critical questions aligned to strategic priorities and translating insights into action. You will help shape cross-functional teams supporting priority therapeutic areas, with a strong emphasis on nephrology, building repeatable processes that enhance decision-making, improve brand performance, and enable rapid response to market dynamics. Working closely with cross-brand and analytics partners, you will ensure insights are effectively translated into strategies that support broader business goals.

Keywords: Analytics, Insights, Market Research, Forecasting, Nephrology

Responsibilities:

• Define and operationalize the control tower by designing end-to-end insights gathering, synthesis, and dissemination processes.
• Continuously assess and refine processes to meet evolving business needs and strategic objectives.
• Connect functional support areas to ensure alignment with brand strategies and KPIs, particularly within nephrology-focused brand teams.
• Lead cross-functional collaboration forums to drive shared accountability and coordinated execution.
• Align analytics initiatives with strategic priorities across teams.
• Integrate market signals and performance data to guide strategic decisions and resource allocation.
• Partner with analytics teams to interpret data and translate insights into actionable recommendations.
• Prepare and present insights to senior stakeholders to inform strategy and execution.

Who You Are

You are a strategic, highly organized leader who thrives in fast-paced environments. You bring deep experience in nephrology and combine strong analytical thinking with a solid understanding of pharmaceutical operations. You excel at influencing stakeholders across functions, building trust, and creating processes that are both rigorous and adaptable.

Requirements:

• Bachelor’s degree in a relevant field (e.g., Data Science, Statistics, Business, Life Sciences); master’s degree preferred.
• 10+ years of experience in insights, analytics, strategy, or operations within pharmaceutical or healthcare environments, including meaningful experience supporting nephrology brands or therapeutic areas.
• Strong project management skills and experience enhancing platforms for insights structuring.
• Proven ability to deliver data-driven recommendations and manage multiple priorities.
• Excellent written and verbal communication skills, with strong storytelling capability.

QASource is a leading provider of outsourced software quality engineering services, specializing in scalable and customizable QA solutions for clients worldwide. With over 24 years of experience across diverse industries, we combine advanced AI technologies with traditional testing methodologies to enhance software quality, efficiency, and innovation. Our dedicated engineers integrate seamlessly into client workflows, providing tailored solutions that align with specific project needs. We prioritize continuous improvement, effective communication, and a culture of respect and inclusion, ensuring top-notch service to our valued clients.

We are seeking a high-performing Sales Executive to lead new client acquisition across mid-

market and enterprise software companies. This is a quota-carrying role focused on

identifying and closing new logo opportunities within engineering organizations that build

and maintain complex software applications.

This role benefits from QASource’s strong marketing engine that consistently delivers

inbound and nurtured leads. You’ll be responsible for engaging and progressing these

opportunities as well as generating your own pipeline through outbound efforts.

Responsibilities:

• Identify, qualify, and close new logo opportunities within software product companies, with a focus on engineering and QA leadership.
• Engage both inbound leads generated by marketing and self-sourced opportunities through targeted outreach.
• Understand common QA challenges (e.g., test coverage, scalability, automation limits, technical debt) and map them to QASource’s service offerings.
• Conduct discovery, coordinate with technical pre-sales for solution design, and drive deals through the full sales cycle.

Required Qualifications:

• 3–7 years of quota-carrying experience in B2B sales, preferably in IT services or consulting.
• Track record of closing new logo deals in a multi-stakeholder sales cycle.
• Strong understanding of the software development lifecycle and QA processes (Agile, DevOps, CI/CD).
• Understanding of AI/LLM use cases in software lifecycle.
• Proven ability to align technical services with business outcomes.
• Comfortable engaging with technical and executive decision-makers.
• Familiarity with sales tools (HubSpot, LinkedIn Sales Navigator, etc.).

Preferred Qualifications:

• Specific knowledge of software QA services—including manual testing, test automation, API testing, and performance/security testing—is a strong plus.
• Prior experience working with or selling to software engineering or product teams.
• Industry familiarity in SaaS, health tech, fintech, or eCommerce.

Salary Range:

• $95,000 - $120,000 per annum (+Variable).

Perks:

• Health, vision, and dental benefits.
• 401(k) with company match.
• Paid time off and holidays.
• Wellness programs and professional development opportunities.

Senior Manager, Journey Optimization

Mason, OH, United States

Full time Schedule

$76,200 - $127,000 Annually*

* based on job, location, and schedule

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

The Senior Manager, Journey Optimization Analytics delivers analytical insights into emerging customer experience trends, process improvements, and contact center optimization opportunities. The role leads operational analytics, customer experience analytics, and exploratory optimization initiatives to drive measurable impact. The Senior Manager supports enterprise-wide strategic initiatives and collaborates cross-functionally to achieve business objectives.

The Senior Manager, Journey Optimization Analytics brings advanced analytics expertise, ideally within a retail or financial services contact center environment. The role demonstrates a proven track record of developing and implementing strategies that drive financial value, improve customer experience, or both.

What You Will Do

• Apply advanced analytical techniques—including exploratory, diagnostic, and predictive methods—to identify the key drivers of customer behavior and operational performance.
• Translate complex data into clear, compelling insight narratives that influence decision-making across the organization.
• Lead multiple concurrent analytical workstreams, delivering high-impact insights on time in a fast-paced environment.
• Build and maintain strong relationships with internal stakeholders, external partners, and vendors to support the execution of MCCS strategies and initiatives.
• Leverage technology and analytics tools to streamline processes, improve operational efficiency, and enhance the quality and speed of insight delivery.
• Identify and champion improvements to analytical processes, tools, and data infrastructure to increase team effectiveness and business impact.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.
• In addition to the essential duties mentioned above, other duties may be assigned.

Skills You Will Need

Advanced Analytics & Modeling: Demonstrated expertise in exploratory, diagnostic, and predictive analytics to identify drivers of customer behavior and operational performance, with the ability to translate complex analyses into measurable business impact.

End-to-End Data Management: Strong capability to source, prepare, and transform raw data; design efficient data schemas; and develop robust analytical workflows that move seamlessly from data extraction to executive-ready insights.

Strategic Thinking & Business Acumen: Proven ability to align analytical insights to enterprise strategy, identify financial and customer experience opportunities, and develop data-driven recommendations that advance organizational objectives.

Customer Experience & Contact Center Optimization: Deep understanding of customer behavior and contact center operations, with the ability to uncover trends, improve processes, and drive optimization initiatives that enhance service delivery and financial outcomes.

Insight Communication & Executive Storytelling: Exceptional ability to translate complex data into clear, concise, and compelling narratives that influence stakeholders and senior leaders across the organization.

Cross-Functional Collaboration & Influence: Demonstrated success partnering with cross-functional teams, external partners, and vendors; building strong relationships; and influencing decision-making without direct authority.

Workflow Prioritization & Delivery Management: Strong ability to manage multiple concurrent analytical workstreams, prioritize effectively in a fast-paced environment, and deliver high-quality insights with speed, accuracy, and urgency.

Technical Proficiency: Advanced SQL skills required, with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.

Who You Are

• Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. 3-plus years of relevant experience required.
• Advanced SQL skills with preferred proficiency in R or Python; strong familiarity with analytics tools and technologies that support scalable data analysis and operational efficiency.
• Regularly required to sit, talk, hear; use hands/fingers to touch, handle, and feel. Occasionally required to move about the workplace and reach with hands and arms. Requires close vision.
• Able to work a flexible schedule based on department and company needs.

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - apply today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

Our pharma client is seeking a Media Analytics Manager to join their team through end of 2026, 40 hours/week. This role is hybrid onsite 3 days a week in Boston, MA.  

Role Summary
The Media Analytics Manager will join the Insights & Analytics team to support analytics operations, tagging governance, and channel performance reporting. This role ensures that data collected across digital touchpoints is accurately captured, structured, and made analytics-ready in alignment with enterprise measurement strategy. The candidate will work cross-functionally with analytics, marketing, agency, operations, and privacy partners to operationalize scalable and compliant data capture and measurement processes. The ideal candidate brings strong analytical capabilities, exceptional attention to detail, and a commitment to accuracy and data integrity.
 

Top Must Have Skills

5+ years experience in digital marketing analytics operations and reporting
Deep familiarity with digital measurement strategies, tagging, and taxonomy frameworks
5+ years experience with web analytics platforms such as Google Analytics or Adobe Analytics
Experience leading tagging operations across web, email, and media
Strong understanding of privacy, consent, and data compliance requirements

Additional Qualifications

Bachelors degree required
Pharmaceutical or healthcare industry experience preferred
Experience with tag management systems such as Tealium or Google Tag Manager preferred
Experience partnering with both internal and external stakeholders across end-to-end analytics initiatives

Responsibilities

Lead tagging and taxonomy operations across web, email, and digital media to ensure data capture frameworks align with measurement objectives
Oversee agency and vendor tagging processes, ensuring accurate deployment of tagging specs, trafficking sheets, and measurement standards across campaigns
Manage website analytics operations, including vendor-led Google Analytics tagging and configuration, to ensure accurate and analytics-ready data capture
Partner with privacy and legal teams to ensure compliant data collection, storage, and reporting
Own data quality assurance for third-party media data feeds, validating weekly publisher files for accuracy, completeness, and proper mapping
Deliver channel-specific analytics projects and ad-hoc reporting across web, email, and digital media initiatives
 

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data, including medical data. This position is onsite and requires you to work closely with other individuals in a collaborative team environment. Additionally, drug products may be present in the workplace.

Benefits

Our internal consulting agency is seeking a Senior Digital Analytics Implementation Specialist to join their team in an ongoing contract or full-time employment capacity if desired. 

Role Type: Senior Individual Contributor (Non Manager)
Team: Adobe Practice Operational Readiness & Optimization
Location: Flexible (U.S.) | Travel ~1020%
 

Role Overview
Were hiring a Senior Digital Analytics Implementation Specialist to serve as the hands on expert in Adobe Analytics (AA), Adobe Customer Journey Analytics (CJA), and Adobe Experience Platform (AEP). This role is focused on implementation excellence  configuring instrumentation, ensuring accurate data capture, preparing AEP datasets for analysis, and building CJA data views and dashboards that deliver reliable insights.
This role supports the end to end analytics foundation across Adobe Analytics CJA AEP, ensuring data is modeled, stitched, joined, and validated so downstream solutions work reliably.
 

Key Responsibilities
Implementation Leadership Adobe Launch, AEP Web SDK, Tagging
"    Lead Adobe Launch (Tags) and AEP Web SDK/Edge Network implementations, including tagging configuration, event mapping, and QA across environments.
"    Develop and maintain data layer specifications, event taxonomies, tracking patterns, and documentation frameworks.
"    Write and maintain Solution Design References (SDRs) capturing event-level instrumentation.
"    Conduct detailed instrumentation QA, validating accuracy, identity behavior, and end-to-end data integrity.
Adobe Analytics Configuration & Migration Support
"    Configure Adobe Analytics variables (events, props, eVars) to support clean ingestion and alignment with AEP datasets.
"    Audit existing Adobe Analytics setups and support transition toward CJA based analysis.
"    Ensure Adobe Analytics event structures align to XDM expectations and AEP stitching requirements.
AEP Data Modeling & Dataset Preparation
"    Contribute to AEP XDM schema definition, identity namespace setup, and dataset configuration.
"    Validate dataset ingestion (batch & streaming), schema mapping, identity stitching, and join readiness.
"    Collaborate with engineering teams to ensure stable ingestion flows from SDK AEP CJA.
CJA Configuration, Joins & Dashboarding
"    Set up and maintain CJA Connections across AEP datasets.
"    Configure Data Views, including joins, identity mapping, component governance, calculated metrics, and filters.
"    Build CJA Workspace dashboards for lifecycle reporting, funnel analysis, product insights, and operational visibility.
"    Apply consistent naming, structuring, and governance patterns for scalable reporting.
Cross-Solution Alignment
"    Ensure tracking and dataset structures support downstream segmentation, activation, and journey measurement use cases.
"    Partner with internal solution leads across data, workflow, content, and activation to ensure end to end data integrity.
"    Provide clarity on how instrumentation decisions impact cross-platform behavior in AEP and CJA.
 

Required Qualifications
"    Active Adobe Certification(s) in Adobe Analytics and/or Adobe Customer Journey Analytics (CJA), at Professional or Expert level.
"    Strong hands-on experience implementing:
o    Adobe Launch (Tags)
o    AEP Web SDK / Edge Network
o    Data layers and event instrumentation
o    Adobe Analytics variable/event design
o    CJA Connections, Data Views, identity joins, and derived fields
"    58+ years of digital analytics implementation or instrumentation experience.
"    Experience with AEP XDM schemas, datasets, identity graphs, and ingestion validation.
"    Proficiency writing SDRs, tracking requirements, and data-layer specifications.
"    Experience building CJA dashboards, funnels, cohort analyses, and cross-channel insights.
 

Preferred Qualifications
"    Experience with server-side tagging and event forwarding.
"    Familiarity with AJO measurement needs and journey data flows.
"    Experience with cloud data platforms (Snowflake, BigQuery, Synapse).
"    Exposure to lifecycle marketing analytics, experimentation, or Adobe Target.

What Success Looks Like
"    Accurate, reliable tracking captured through Launch and Web SDK.
"    Clean, well structured AEP datasets that stitch and join correctly inside CJA.
"    Dashboards and insights that reflect consistent, trusted data.
"    Smooth, stable AA CJA AEP workflows enabling dependable reporting and analysis.
"    Solid alignment with solution leads ensuring data supports activation, journey design, and content workflows.

In this position, you may have access to client or customer systems, confidential and/or proprietary information or data.

Benefits

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It's why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It's why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it's why our business strategy centers on making journalism so good that it's worth paying for.

We're looking for a hands-on Director of People Analytics to infuse your passion for complex people data into actionable insights that directly inform enterprise-wide HR and business strategies. You will lead the integration of workforce analyticsincluding recruitment funnel performance, workforce trends, employee listening strategies, and organizational designinto executive decision-making processes.

You will help conduct root cause analyses and recommending targeted interventions. You will synthesize data across systems, connect people metrics to operational outcomes (e.g., job architecture initiative), and shape HR strategy to align with evolving business needs.

Also, you will play an important role in the design and execution of HR analytics projects, process optimization and administrative effectiveness initiatives, helping identify inefficiencies and opportunities for improvement across HR workflow and delivery. You will develop a team focused on increasing automation, building data quality processes and dashboards. You will report to the Vice President, HR Process and People Analytics.

Responsibilities:

• You will leverage Workday data and analytics modules, and other platforms, to strengthen workforce insights.
• You will provide proactive and actionable insights on workforce trends, employee engagement, risks, and opportunities using advanced analytics.
• You will support succession planning, job architecture alignment, compensation planning and organizational design through scenario modeling.
• You will partner with HR, Finance, Legal and Shared Services, Enterprise Tech to ensure data consistency, governance, accessibility and integration across systems.
• You will drive data literacy and cultivate a culture of curiosity, enabling the effective use of analytics in daily operations.
• You will enable HR teams with self-service analytics and reduce manual reporting through automation and scalable tools.
• You will model thought leadership on workforce analytics, staying current on trends, technologies, and best practices.
• You will manage a team effectively and in a collaborative manner, creating a positive work environment.
• Demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world.

Basic Qualifications:

• 8+ years of experience in People Analytics, Workforce Planning, or HR Strategy roles
• 7+ years of management experience, including leading cross-functional teams and project management.
• Expertise in Workday reporting and analytics;
• You have strong knowledge of HR processes (talent, culture, performance, retention) and ability to translate them into measurable outcomes.
• Exceptional analytical, problem-solving, and communication skills, with the ability to influence senior leadership.
• You can operate independently, anticipate organizational needs, and manage change in a complex and nuanced environment.
• Demonstrated success in leading analytics initiatives in a global, matrixed environment.
• Ability to manage multiple priorities and deliver high-impact outcomes under tight timelines.
• Strong analytical and modeling skills; experience with data visualization tools, such as Excel, SQL, Python, R, and visualization tools like Power BI or Tableau.

Preferred Qualifications:

• You have familiarity with AI-enabled workforce analytics techniques
• An advanced degree in a related field
• 1+ years of experience with additional HRIS systems, data visualization tools, and advanced analytics techniques

The annual base pay range for this role is between: $180,000 - $200,000 USD

For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs.

For roles outside of the U.S., information on benefits will be provided during the interview process.

• Bachelor's Level Degree (Required)

• Project Management Professional Certification (PMP) - (Preferred)

• 5+ years of experience in the Clinical/Business Sectors (Required)
• 5+ years of experience in Healthcare (Required)
• Proficiency with Agile frameworks, Databricks, Power BI, Tableau, and other modern analytics and visualization tools strongly preferred
• Demonstrated experience in project management and quantitative research design, preferably within healthcare, consumer experience, or call center domains.
• Proven success in process improvement, stakeholder management, team development, and change management initiatives.

1. Role Summary

The Associate Director, Commercial Analytics, will serve as a key client-facing leader within KMK's Commercial Analytics Center of Expertise. This role combines strategic account management with hands-on delivery of advanced analytics solutions, focusing on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. You will manage a portfolio of high-value client relationships, lead and mentor global teams to deliver tailored insights, and drive business growth through innovative data-driven solutions. As a culture carrier, you will mentor junior staff, promote best practices, and embody KMK's commitment to excellence, collaboration, and client success.

1. Key Responsibilities

• Account Management & Client Engagement: Build and maintain strong, long-term relationships with clients’ senior stakeholders. Act as the primary point of contact for commercial analytics needs, managing expectations, conducting regular business reviews, and identifying opportunities for expansion. Translate client business challenges into actionable analytics projects.
• Commercial Analytics Delivery: Lead the design, execution, and interpretation of analytics projects, with a focus on patient claims analytics, brand analytics, marketing analytics, and predictive analytics. Serve as a subject matter expert, guiding internal teams to ensure all deliverables are high-quality, timely, and exceed expectations.
• Project Leadership & Team Management: Oversee end-to-end project delivery, including scoping proposals, resource allocation, timeline management, and budget oversight. Mentor and develop a team of analysts and managers, fostering skill growth.
• Business Development & Innovation: Contribute to proposal development, ensuring methodological rigor and alignment with client needs. Identify growth opportunities for the firm, including new service offerings and improvements of existing processes. Stay abreast of industry trends in healthcare data, service offerings and AI/ML applications to innovate offerings and enhance KMK's competitive edge.
• Stakeholder Communication & Impact: Present analytical findings through compelling visualizations, reports, and executive summaries. Influence cross-functional teams and clients to drive data-informed decisions that elevate commercial performance and patient care outcomes.

Qualifications & Experience

• Education: Bachelor's degree in Business, Analytics, Statistics, Life Sciences, or a related field; Master's or MBA preferred.
• Experience: 7-10+ years in commercial analytics, consulting, or pharma/biotech, with at least 4 years in a client-facing leadership role (e.g., Manager, Senior Manager, or Associate Director). Proven track record in patient claims, brand, marketing, and/or predictive analytics required. Experience with life sciences datasets (e.g., claims, EMR, payer data), Speciality Pharmacy, Hub Data, 852 & 867, and coding skills (SAS, Python, SQL, etc.,) and knowledge of data visualization software such as Tableau or Power BI.
• Technical Skills: Strong proficiency in data analysis, statistical modeling, and coding (SQL, Python/R preferred). Familiarity with commercial operations tools (e.g., CRM, incentive compensation platforms) and advanced analytics methodologies (e.g., marketing mix modeling, segmentation).
• Soft Skills: Exceptional communication and presentation abilities, with experience influencing senior executives. Strategic thinker with a client-centric mindset, strong problem-solving skills, and a passion for mentoring. Ability to thrive in a fast-paced, collaborative environment while managing multiple priorities.

Analytical Development Research Associate

Position Details:

Location: Redwood City, CA

Type: Contract (person is out on maternity leave)

Start Date: ASAP

$40-48w2 per hour

Our client is a leading protein engineering company applying innovative technologies to unlock the power of proteins. Since 2002, Their scientists and bioinformatics experts have worked collaboratively with our clients to advance protein optimization and production, enabling breakthrough developments for applications across multiple industries!

Client is looking for someone at RAIII or RA IV level, with solid hands-on experience and the ability to step in quickly

About the Opportunity:

The Analytical Development Research Associate will join the Analytical Development group which is part of the TechOps department. Successful candidates will be a part of a dynamic and enthusiastic team dedicated to supporting our product development through analytical development. The individual will be working with a high performing team with day-to-day laboratory workflows and operations to help with analytical method development, validation, and transfer.

If any of the below describes you, we would love to meet you!

• Possess a passion for being part of the therapeutic community helping bring cutting edge treatments to patients in need.
• Enjoys providing analytical support to different functional groups through effective collaboration, contributing to innovative technology development.
• Enjoys problem solving by implementing analytical solutions.

In this role you will be responsible for:

• Establishing and executing scientific experimentation plans for analytical method development with scientists in the analytical development team.
• Perform data processing, evaluation and interpretation of experimental data, drawing conclusions based on the results.
• Perform analytical testing of finished products and development samples.
• Participate in analytical activities including method development, validation, and various analytical studies.
• Present data at team and cross functional level on the current AD ongoings.
• Perform overall lab support functions including routine maintenance of analytical instruments, ordering and maintaining inventory of sample, reagents and lab supplies.

The essential requirements of the job include:

• BS in Analytical Chemistry, Biochemistry or Biology science or relevant scientific field with a minimum of 3 years of relevant industrial/academic experience in a laboratory environment.
• Ability to learn quickly, prioritize responsibilities, multi-task, think critically, and work both independently and within teams in a fast-paced environment.
• Prior working experience with HPLC, UV-Vis, ELISA and CE-SDS.
• Working knowledge and experience with good documentation practices.

Additional experience that would be valuable for this role includes:

· Knowledge of ICH Quality Guidelines related to analytical method development and validation, impurities and stability.

· General knowledge of biochemistry and enzyme science.

· Understanding of systematic study design and conception.

EEO Statement:

Blackstone Talent Group is a division of Blackstone Technology Group, a global IT services and solutions firm that implements technological solutions across commercial industry verticals and the US Federal Government. Blackstone’s global talent augmentation practice was founded in 1998. Blackstone Talent Group has offices in San Francisco, Denver, Houston, Colorado Springs, and Washington, DC. We specialize in providing clients the best talent across a variety of industries and sectors.

The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S., supporting over 23,000 healthcare professionals and team members at more than 1,150 locations across 48 states. Our five supported healthcare practices operate under the brands Aspen Dental, ClearChoice, WellNow, Chapter Aesthetic Studio, and Lovet. We’re committed to enabling healthcare professionals to focus on patient care while we handle the business operations that support them.

Position Summary

The Director of People Analytics & Artificial Intelligence will build and lead TAG’s next generation people insights and AI strategy. Reporting directly to the CHRO, this role will transform how we use workforce data, predictive analytics, and artificial intelligence to drive business performance across our multi-brand healthcare organization.

This leader will own the vision, strategy, governance, and execution of people analytics and AI initiatives delivering actionable insights, enabling data-driven decision-making, and deploying intelligent automation that improves workforce productivity, engagement, and outcomes. This is a high-impact, enterprise-level role at the intersection of HR, technology, and business strategy.

Key Responsibilities

People Analytics Strategy & Execution

• Develop and execute TAG’s enterprise people analytics roadmap aligned to business strategy.
• Build predictive and prescriptive models to support workforce planning, attrition risk, labor optimization, recruiting effectiveness, productivity, and engagement.
• Create executive dashboards, brand dashboards, and board ready analytics tied to business KPIs (talent acquisition metrics, retention, predictive analytics, labor efficiency, etc.)
• Partner with Finance, Operations, IT, and Brand HR leaders to embed analytics into decision-making.

Artificial Intelligence in HR

• Lead the development and governance of AI-enabled HR solutions (e.g., intelligent recruiting tools, workforce planning models, employee self-service agents, automated case management, talent insights).
• Identify and pilot emerging AI use cases across the employee lifecycle.
• Ensure responsible AI practices, compliance, and ethical guardrails.
• Partner with IT and Legal on data security, governance, and regulatory alignment.

Workforce Intelligence & Predictive Modeling

• Build predictive models for turnover, provider productivity, staffing demand, and succession risk.
• Develop scenario planning capabilities for multi-brand workforce strategies.
• Deliver labor optimization insights across clinical and support functions.
• Support M&A integration analytics and due diligence workforce modeling.

Data Infrastructure & Governance

• Oversee HR data architecture in partnership with HRIS and IT.
• Establish enterprise data definitions, integrity standards, and governance processes.
• Ensure seamless integration between Workday and other enterprise systems.
• Improve reporting automation and reduce manual reporting processes.

Team Leadership

• Build and lead a high-performing People Analytics and AI team.
• Lead center of excellence model supporting all brands across TAG.
• Develop internal capabilities in data literacy across HR leadership.

Executive Partnership

• Serve as a strategic advisor to the CHRO and the People Leadership Team
• Present insights to senior leadership and private equity stakeholders as needed
• Translate complex data into compelling business narratives.

Qualifications

Required

• 8–12+ years of experience in people analytics, workforce strategy, data science, or HR technology.
• Experience leading analytics strategy in a complex, multi-unit or healthcare environment preferred.
• Strong expertise in predictive modeling, workforce analytics, and AI applications.
• Experience with Workday and enterprise HR systems.
• Demonstrated ability to influence executive stakeholders.
• Proven team leadership experience.

Preferred

• Background in healthcare, retail healthcare, dental, medical, or multi-site services.
• Experience in a private equity-backed organization.
• Advanced degree in Data Science, Statistics, Economics, Industrial-Organizational Psychology, HR, or related field.
• Familiarity with Python, R, SQL, Power BI, Tableau, or similar tools.

Leadership Competencies

• Strategic thinker with strong business acumen
• Highly analytical and intellectually curious
• Builder mentality — comfortable creating from the ground up
• Technologically fluent with strong AI awareness
• Strong communicator who simplifies complexity
• High ethical standards regarding AI and data use

Success in this role will result in:

• Measurable improvement in retention and workforce productivity
• Predictive visibility into staffing and labor risks
• AI-enabled efficiency across the HR function
• Executive-level workforce intelligence embedded into enterprise decision-making
• Scalable analytics infrastructure supporting TAG’s growth

Why Join The Aspen Group?

At TAG, we are committed to fostering a high-performance culture that values innovation, collaboration, and excellence. This role provides an opportunity to shape the future of HR at a leading organization, making a meaningful impact on both employees and business success.

*This role is onsite 4 days/week in our Chicago office (Fulton Market District)

• A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match