Tangential Speech Jobs in Usa

This position is full-time and you can set your own flexible schedule!

Love where you work! Are you searching for a career at a place where you look forward to each day's challenges and rewards? At Curative Care, you can be part of a team of excited individuals making a real difference in family's lives. We offer fantastic benefits, a flexible schedule, and a great, fully immersive training program. Come see why we're one of the Journal Sentinel's Top Workplaces of 2025!

This position is services a BIRTH TO THREE PROGRAM within Milwaukee County and can be full or part time. Full time with benefits is anything over 30 hours per week.

Essential Functions:

• Independent in evaluation, treatment, documentation, and follow through with patients, their families, and providers. Takes direction from supervisor and mentors; functions well with appropriate supervision.
• Ability to handle simple to moderate case complexity, involving one to two outside providers, mild behavioral or mental health issues and limited co-morbidities.
• Supervises a minimum of one grad student per year plus two observation students, as appropriate
• Provides in-service to the local department following attendance at a continuing education event
• Carries out special projects as assigned
• Can utilize experience, skill set, research and expert sources to create and provide presentations. Presents to external groups outside of local department

Skills & Qualifications:

• Masters Degree from an accredited Speech Language Pathology program.
• Must have attained or be eligible for Certificate of Clinical Competence.
• Bilingual in Spanish is desired.
• Must have a valid and current State of Wisconsin driver’s license and a vehicle in good operating condition.

Licenses & Certifications:

• Current Speech Language Pathology license in the state of Wisconsin

Job Type: Full-time

Equal Opportunity/Affirmative Action Employer committed to creating a culturally diverse workforce that serves the various needs of our clients."

Are you a compassionate and dedicated Speech Language Pathologist seeking a supportive, team-oriented environment where you can truly make a difference?

At Lee Health, we are committed to providing exceptional patient care in a collaborative setting that encourages work-life balance, continuous education, and clinical excellence. As a leading non-profit health system in Florida, we offer a range of diverse opportunities with flexible scheduling options to meet your needs.

What We Offer You:

Because the work you do matters, we make sure that you are supported both personally and professionally. We provide:

• Up to $10,000 in Sign On & Relocation Incentives (if eligible)
• Exceptional Benefits medical, dental, and vision coverage
• Well-Being Support holistic health resources and mental wellness programs
• Professional Development Annual CEU reimbursement, free MedBridge subscription, and career advancement pathways
• Retirement Match up to 5%
• Public Service Loan Forgiveness(PSLF) eligibility
• Generous Paid Time Off and flexible scheduling options
• Expense-paid on-site interviews for eligible candidates

At Lee Health, we care for you so that you can care for others.

About our Rehabilitation Team:

Our Rehabilitation Services team is one of the largest and most dynamic in the region. With over 700 skilled professionals dedicated to helping patients regain strength, mobility, and independence through comprehensive, compassionate care. Our licensed physical, occupational, and speech therapists work closely with medical teams to create individualized treatment plans tailored to each patients unique needs. Beyond core therapy services, we offer a variety of specialty programs including neurological rehabilitation, vestibular and balance therapy, lymphedema management, pelvic health therapy, and oncology rehabilitation. With services spanning acute care, skilled nursing, home health, and outpatient settings, our team delivers exceptional, evidence-based care that restores function and enhances quality of life.

Adult Hospitals:

Cape Coral Hospital: Cape Coral Hospital delivers comprehensive acute care SLP services across a broad medical-surgical population, including stroke and medical/surgical ICU patients, with early access to VFSS/MBSS and FEES within a comprehensive FEES competency and mentorship model. The team maintains strong interdisciplinary collaboration and is actively advancing processes to improve early SLP access for patients holding in the ED, supporting timely evaluation and care planning. CCH offers a balanced yet dynamic clinical environment with a strong mentorship culture, opportunities for student supervision and clinician training, and engagement in system-developed continuing education initiatives, including prior programming in memory and concussion.

Gulf Coast Medical Center: As the systems largest campus, Gulf Coast Medical Center serves as both a Level II Trauma Center and Comprehensive Stroke Center, providing a high-acuity clinical environment for Acute Care SLP practice. The team has access to instrumental swallow studies including VFSS/MBSS and a comprehensive FEES program, supporting timely evaluation and advanced dysphagia management. SLPs are integrated early across ICU and complex medical-surgical populations and participate in established clinical pathways including tracheostomy/ventilator management with in-line Passy-Muir Valve (PMV) and total laryngectomy care within the Head & Neck Cancer program. The department also supports innovative initiatives such as the Early Activity Program (early SLP involvement in the ICU), Animal-Assisted Therapy, and Respiratory Muscle Strength Training (RMST pending), alongside collaborative learning opportunities like Curious Case Club, where clinicians review complex patient cases and current literature.

Healthpark Medical Center: A high-acuity setting with early access to instrumental swallow studies seven days a week (VFSS/MBSS and FEES) supported by a comprehensive FEES training pathway. SLPs are integrated early within cardiothoracic surgery, cardiac, stroke, and both medical and surgical ICU populations. Established tracheostomy, ventilator, and total laryngectomy clinical pathways support advanced airway management. The team emphasizes strong interdisciplinary collaboration, mentorship, student supervision, and opportunities to contribute to system-developed continuing education initiatives (e.g., prior programming include memory and concussion).

Lee Memorial Hospital: Lee Memorial Hospital offers early access to VFSS/MBSS and FEES within a robust FEES training framework. SLPs are highly integrated within ICU populations and have the autonomy to initiate therapy orders when clinically indicated, supporting timely intervention. The campus serves complex surgical populations including ENT and neurosurgery, with early post-operative involvement (e.g., ACDF). LMH is supported by a highly skilled and collaborative SLP team with strong mentorship culture, opportunities for student supervision and clinician training, and opportunity for participation in system-wide continuing education development.

Map of Rehab Locations.

Ready to Make A Difference?

Apply today and join a team that values your expertise, supports your growth, and celebrates your impact.

Summary:

A professional who assesses, plans, implements, coordinates, monitors, and evaluates patient care activities. He/she has clinical and/or functional knowledge of the position for which they are accountable, either directly or indirectly through delegation of tasks. The incumbent is accountable to the Administrative Team. Collaborates with other Clinical Associates to meet individual needs using communication and available resources to promote quality, cost-effective care.

Responsibilities:

• Gathers pertinent data from the chart and other caregivers, discusses with the physician as necessary.
• Independently assess all patient types assigned.
• Demonstrates ability to recognize additional needs during evaluation; exercises good judgment in decision-making.
• Interprets results and formulates relevant, measurable, realistic, and attainable goals.
• Reassess patient progress regularly per department policy, or when the need arises.
• Identifies appropriate equipment, discusses with patient and family, and makes appropriate referral to social services and/or vendor.
• Able to assess vent-dependent patients with minimal assistance.
• Able to assess voice and fluency cases with some assistance.
• Able to independently design a treatment plan that addresses identified problems, deficits, and discharge needs and assist with reducing LOS.
• Consistently delivers effective treatment focused on rehab of communication, cognition, and/or swallowing disorders.
• Actively seeks out a diagnosis mx to facilitate the ability to independently treat throughout the hospital.
• Demonstrates skilled expertise when monitoring patients during treatment.
• Able to apply reasoning and judgment to skilled observations and report adverse reactions to the physician and/or nursing.
• Demonstrates a working knowledge of speaking valve usage and contraindications.
• Ensures patient safety.
• Offers alternatives to the physician when appropriate.
• Actively seeks research-based treatments and applies to daily treatment.
• Develops creative and innovative ways to provide treatment i.e. group sessions, summer speech camps, structured and interactive adult group/individual sessions.

Requirements:

• Master’s Degree required
• Current Louisiana ST License required
• BLS provider certification required

Work Schedule:

4 Days - 10 Hours

Work Type:

Full Time

Company Description

The Speech Improvement Company, established in 1964, has provided expert coaching and workshops to executives and leadership teams around the world. Specializing in communication and presentation skills, we empower clients to influence effectively, leverage persuasion techniques, and maximize their message's impact with optimal delivery and visual aids. Backed by a team of highly trained Executive Communication Coaches, the The Speech Improvement Company is dedicated to helping thousands of clients master communication and leadership strategies. The Speech Improvement Company continues to set the standard for high-level communication excellence.

Role Description

We are seeking a highly organized, proactive, and detail-oriented Office Manager to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys wearing multiple hats, and takes pride in keeping operations running smoothly behind the scenes.

You will play a critical role in supporting leadership, managing administrative systems, overseeing Executive Assistants (EAs), coordinating billing processes, and helping onboard and support new coaches. If you are resourceful, collaborative, and energized by structure and problem-solving, we'd love to meet you.

This is a full-time, in-person position. Hours are 8:30am - 5:30pm Monday - Friday at our Framingham, MA office. Salary: $50,000 - $60,000.

Executive & Administrative Support:

· Manage highly active calendars and scheduling across multiple coaches

· Schedule clients, confirm meetings, and maintain accurate data entry

· Monitor multiple coach email accounts and respond with professionalism and discretion

· Provide EA backup and coverage

· Edit and proofread documents for accuracy and clarity

· Prioritize new and existing tasks effectively in a dynamic environment

· Support special projects and company-wide initiatives

Operations & Team Management:

· Serve as Coach Liaison and primary point of contact for Executive Assistants

· Lead weekly EA meetings and support daily problem-solving needs

· Guide, empower, and manage the EA team

· Hire and coordinate training and onboarding for new Executive Assistants as needed

· Support and onboard new coaches

· Assist with tasks as needed to support the team and leadership

Billing & Financial Coordination:

· Partner with CFO on invoicing processes

· Create and send invoices as client agreements are signed

· Track per-session payments and maintain invoicing spreadsheets in SharePoint

· Monitor the company finance email account daily

· Participate in billing meetings and occasionally lead them to ensure accuracy

· Ensure billing details are captured for all billable appointments

Qualifications

· Bachelor's or Associate's degree preferred

· 2–3 years of administrative, operations, or executive support experience

· Experience managing teams or overseeing support staff is a plus

· Comfortable using Apple computers

· Proficient in Microsoft Office, Excel, and Adobe Acrobat, & Zoom

· Ability to quickly learn new software and web-based systems

· Experience with SharePoint, invoicing systems, and WordPress preferred

· Comfortable with video conferencing platforms

Skills & Attributes

· Exceptional organizational and time management skills

· Strong interpersonal and customer service skills

· Clear, professional written and verbal communication

· Ability to multitask and adapt in a fast-paced environment

· Proactive thinker who anticipates needs

· High level of discretion and professionalism

· Ability to remain calm and effective in high-pressure situations

· Team-oriented mindset with a willingness to contribute ideas and improvements

Why Join Us?

At The Speech Improvement Company, Inc., you'll be part of a collaborative, mission-driven team committed to excellence and growth. This role offers the opportunity to take ownership, develop leadership skills, and make a meaningful impact on daily operations and long-term success.

We are excited to offer up to $5,000 sign on bonus opportunity!

About Us:

KidSpeak Speech and Language Services, part of the Cicero Therapies Family of Practices, is currently seeking a Board Certified Behavior Analyst (BCBA) to join our growing team. We are dedicated to supporting children and their families in reaching goals and building skills and behaviors in the most meaningful and motivating ways.

Comprehensive Care:

At Cicero Therapies, we provide comprehensive pediatric care through a collaborative team of Occupational Therapists (OT), Speech Therapists (ST), Mental Health (MH) professionals, and Applied Behavior Analysis (ABA) services. Our multidisciplinary approach ensures holistic care, allowing children to communicate, engage, and play.

Career Pathways:

We offer clear career paths for BCBAs in clinical, administrative, and research roles. Whether you aspire to advance clinically, take on leadership responsibilities, or contribute to cutting-edge research, KidSpeak provides the support and opportunities to grow professionally. Continue your BCBA career with KidSpeak, and have the potential to earn up to $6,000 annually in best practice bonuses!

Administrative Support:

Our dedicated administrative staff handles all scheduling, referrals, and authorizations, allowing you to focus on delivering high-quality care to your clients. We also ensure ethical caseload requirements for our BCBAs and Registered Behavior Technicians (RBTs).

Position Responsibilities:

- Conduct initial and yearly comprehensive assessments (e.g., ABLLS-R, VB-MAPP, ABAS-3, caregiver interviews, behavior observations) with support from RBTs.

- Provide direct treatment as needed.

- Provide frequent supervision and direction to supervisees.

- Complete effective and prompt documentation for daily notes, assessments, individual treatment plans, and weekly progress updates.

- Participate in our mentorship network as either a mentee or mentor.

- Provide education and training for caregivers.

- Collaborate with other therapists (OT, PT, SLP, MH)

- Utilize our Electronic Medical Record (EMR) system to create and maintain documentation and collect and monitor data.

- Maintain an ABA caseload in our North Charlotte center.

- Work with practicum students.

Our Ideal Candidate Will Have the Following Qualifications:

- Board Certification and licensure to work in North Carolina (candidates who have completed graduate coursework and fieldwork supervision requirements are encouraged to apply)

- Master’s degree

- Experience working with neurodivergent populations (e.g., Autism Spectrum Disorder) or those with developmental disabilities and complex behavioral support needs

- Supervisory experience with RBTs/technicians is preferred.

- Strong collaboration skills with a multidisciplinary team.

- Ability to make frequent, data-driven decisions for meaningful and personalized progress.

- Effective and professional communication skills for education and training of caregivers and supervisees.

Interviews at KidSpeak:

Our interview process is designed to ensure that you feel confident about joining our team. The first step is a video chat with a member of our recruiting team, where you can learn more about the BCBA role and career opportunities at KidSpeak. From there, we invite candidates to an in-person interview to meet members of our clinical team and observe a therapy session. By the end of the process, you will have a clear understanding of who we are and how our BCBAs and leaders contribute to children's progress.

We Can’t Wait to Meet You!

Sincerely,

The KidSpeak Team

Immediate need for a talented Laboratory Technician II .This is a 12+ Months contract opportunity with long-term potential and is located in Swiftwater, PA USA(Onsite). Please review the job description below and contact me ASAP if you are interested.

Job Diva ID: 26-06522

Pay Range: $ 26-$36 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• The candidate will be a member of the Viral Technology Flu support lab team and will be responsible for assisting with the execution of experiments within the process development laboratory.
• The candidate for this position will need to become trained on applicable production operations on the unit operations in the lab as well as general laboratory procedures.
• Following training, the candidate will be expected to independently execute assigned experiments with minimal direction from laboratory supervision.
• Perform technical process operations for developmental lots.
• Execute process unit operations including: tangential flow filtration, centrifugation (continuous and batch), virus inoculation and propagation, and sterile filtration.
• In order to support process development operations, candidate will also be required to support various lab functions such as: Solution and buffer preparation.
• Equipment cleaning, assembly, and sterilization.
• Sampling, sample login, transfer, and logging of results.
• General lab duties such as general housekeeping and cleaning and inventory management.
• Identify production issues and relays them to the laboratory management.
• Ensure all required paperwork is complete, accurate and done in a timely manner to ensure a quality product.
• Participation in cross-functional teams, where necessary, to assure correct performance of process operations and working with management to resolve process operations issues.
• Follow all procedures put into effect to ensure your safety as well as the safety of others.
• Participate in safety meetings, report all safety issues, concerns, incidents and near misses to the team leadership.
• Follow good documentation practices to record all activities performed and data generated in production of developmental experiments.
• The primary shift will be standard business hours, however, experiment schedule will also require overtime and off shift work.

Key Requirements and Technology Experience:

• Key skills: - Hands-on experience with tangential flow filtration, batch/continuous centrifugation, virus inoculation and propagation, and sterile filtration.
• Skilled in solution and buffer preparation, equipment cleaning/sterilization, sample handling, and general lab maintenance
• Experience with assay testing Flexibility and ability to take initiative.
• Demonstrated interpersonal skill, including flexibility and ability to work in a team environment.
• Experience with biopharmaceuticals, vaccines process development, or laboratory scale execution of tangential flow filtration, centrifugation (batch and continuous), cell culture.
• Demonstrated written and verbal communication skills.
• Demonstrated organization skills, ability to multitask, and work in a dynamic environment.
• MS Office 2010 or higher.
• Education: Two years of university in a scientific discipline plus experience in Vaccine, Biologic, or Pharmaceutical manufacturing or development or Bachelor?s Degree/Undergraduate Degree in scientific discipline plus experience in Vaccine, Biologic, or Pharmaceutical manufacturing or development.
• Preferred BS/BA Chemistry or Life Science..
• Hours 7am-3:30pm Open candidates who are willing to relocate at own expense Requirement to have the most recent influenza vaccination.
• Free Parking Possibility of 1 year extension, depending on performance NIOSH/ CSSE (Safety) respirators are required to be worn within the lab Lung function test will be required Role will entail 80% lab work, documentation
• PhD candidates would be considered overqualified
• MS Office Suite 1-3 year of experience relevant experience
• Hands-on experience with tangential flow filtration, batch/continuous centrifugation, virus inoculation and propagation, and sterile filtration.
• Skilled in solution and buffer preparation, equipment cleaning/sterilization, sample handling, and general lab maintenance.
• Experience with assay testing Flexibility and ability to take initiative Nive to have skills: HPLC - High Performance Liquid Chromatography

Our client is a leading Pharmaceuticals industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

Title: Quantitative Researcher

Location: Onsite in Redmond, WA, or Burlingame, CA

Duration: 12 months + potential to extend

Compensation: $50 - $70/hr

Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S.

ABOUT THIS FEATURED OPPORTUNITY

Our Audio team pioneers research and development at the intersection of sound, embedded systems, and human experience—enabling new ways for people to connect, communicate, and collaborate.

As a UX Researcher, you'll be responsible for uncovering the user insights and feedback that guide our early research and advanced development toward experiences that are useful, usable, and desirable. You will contribute to an ambitious new project focused on AI wearables—advancing Superhuman Communication & Connection initiative. This role is ideal for UX researchers interested in speech communication, human-AI interaction, and real-world impact.

By joining our team, you will have the opportunity to work on breakthrough technologies that redefine how people connect and communicate, collaborate with world-class researchers and engineers in a fast-paced, mission-driven environment, and shape the future of AI wearables and superhuman audio experiences.

THE OPPORTUNITY FOR YOU

• Design & conduct research to guide the development of novel AI glasses user experiences, with a focus on speech communication and human-AI interaction, leveraging primarily quantitative UX research approaches and tools such as lab-based experimentation, statistical analysis, and surveys, supplemented by qualitative methods as needed

• Evaluate and iterate on audio and communication features for AI wearables by understanding how users perceive, interact with, and benefit from device-based experiences

• Translate the research insights into interpretable findings, measurable recommendations, and actionable insights for cross-functional partners and stakeholders

• Work closely with partners and stakeholders to influence development and integration of future AI wearables experiences and solutions

• Work closely with other UX researchers to help design research plans and specific studies

• Independently complete research, including data collection, data analysis, reporting, collaborating with teams to act upon research results, and knowledge consolidation.

KEY SUCCESS FACTORS

• MA/MS in Cognitive Psychology, Linguistics, Human Computer Interaction, Human Factors, Speech and Hearing Sciences, Neuroscience, or a related UX field

• 2+ years experience conducting applied research on consumer products with an emphasis on both lab-based and remote quantitative methods in industry

• Proficiency in descriptive statistics, inferential statistics, surveys, and experimental design

• Experience with qualitative research methods (e.g., interviews, diary studies)

• 1+ years of working in cross-functional teams

PREFERRED QUALIFICATIONS

• PhD in Cognitive Psychology, Linguistics, Human Computer Interaction, Human Factors, Speech and Hearing Sciences, Neuroscience, or a related UX field

• Experience synthesizing qualitative insights to inform product direction

• 2+ years of experience conducting attitudinal or behavioral research with wearable technology (AI glasses, headphones, smart watches, etc.)

• Advanced proficiency in statistical analysis and data visualization (e.g., R, Python)

• Strong oral and written communication skills with experience in tailoring messages to various stakeholders

Top 3 must-have HARD skills:

Strong foundation in mixed-methods research (leaning quantitative), especially experimental design, inferential statistics.

Proficiency in statistical programming and data visualization (R, Python)

Prior experience conducting lab-based perceptual or behavioral studies in an speech communication or human-AI interaction field (e.g., linguistics, speech sciences, voice-based AI)

Good to have skills:

Experience working on speech communication in research or applied settings

Enough speech, AI and tech awareness/skills to not need hand holding in explaining our context (at least one of: prior experience in speech input for voice AI systems, speech production research, speech communication research)

Prior experience in qualitative methods, including interviews, diary studies, and/or usability tests

About INSPYR Solutions

Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at .

INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

Core Responsibilities

Global Campaign Development Strategy

Help develop with Director guidance overall global marketing campaign strategy gotomarket plans from end to end development execution analysis and maintenance of marketing campaigns for select programstitles

Act as a SubjectMatter Expert and an IP steward demonstrating a deep knowledge expertise and enthusiasm for your IP

Campaign Execution

Manage plan execution for owned campaigns ensuring campaigns are executed accurately and on time

Support collaboration with Media team to build and refine paid consumer media campaigns

Ensure all creative assets are approved by stakeholders before delivery and troubleshoot along the way with productioncreative

Cross Functional Collaboration Relationship Building

Partner with key cross functional teams to execute against campaign milestones and support strategic plans

Foster strong relationships with stakeholders ensuring alignment and proactively following up on action items and outstanding questions

Strategic Effective Communications

Align key stakeholders with clear and concise written communication including any essential campaign emailsupdates

Support team alignment by communicating marketing strategy plans activations etc including the creation and presentation of marketing documentsdecks

Document Reporting Maintenance

Develop and contribute to weekly agendas for assigned titles

Support creation and development of key documents

DataResearch Analytics

Embrace a datadriven mindset and use research often to guide and support tactical decisionmaking

Track competitive activity and new marketing opportunities in the industry

Innovative Thinking Activation Support

Demonstrate an ability to think outsidethebox

Contribute to the ideation and execution of big ideas when needed helping with SOWs deliverables and crossfunctional team communication and alignment

Basic Qualifications

Bachelors degree required

5-7 years working in marketing or entertainment

A team player mindset

Stellar organizational skills with an ability to prioritize and manage workload working across multiple campaigns at any given time

Strong verbal and communication skills with a keen attention to detail

A positive attitude and the ability to thrive in a collaborative yet fastpaced work environment

Additional Qualifications

Experience in Streaming driving Original Series marketing a plus

Passionate about all things pop culture and entertainment

Excellent sense of humor

• Focus: Flexible Diverse project slate, potentially reality, post-theatrical movies, sci-fi, and female-led dramas.
• Key Skills: Hungry, smart, strategic mindset, adaptable to support various titles, able to drive work on 360 planning and cross-functional work. Core strategic competencies are key.
• Experience: Less direct Originals Streaming experience needed; tangential entertainment/media experience is acceptable. This is a true manager level role, with potential for quick growth into more responsibility

Skills

Mandatory Skills : Project Planning, Pursuit/ Proposal Management, Stakeholder Management

About Rishi Tea & Botanicals

Rishi Tea & Botanicals is one of the fastest-growing and category-leading premium tea brands in the U.S. Our remarkable teas and botanicals are served in tens of thousands of premier cafés, restaurants, and hospitality destinations globally, as we partner with the most respected names in the culinary and hospitality world. Founded in 1997 by Josh Kaiser, Rishi charted a new course for the tea industry: sourcing teas and botanicals from the world’s best producers, building long-term relationships directly with farmers, and bringing exceptional quality to market without compromise and with culinary creativity. As a result, Rishi has become a vanguard of Direct Trade within the tea industry. This philosophy defines our brand as both consumers and operators alike increasingly seek transparency, authenticity, and excellence.

Today, Rishi is a rapidly scaling omnichannel brand expanding across eCommerce, Away From Home, and retail with a diverse product portfolio spanning loose leaf tea, sachets, matcha, iced tea, tea concentrates, and ready-to-drink sparkling tea. The pinnacle of our assortment is our limited-release Garden Direct tea program. Garden Direct represents the highest expression of Rishi’s sourcing expertise: ultra-small-lot teas selected directly from exceptional gardens, often harvested seasonally and produced in limited quantities. These teas showcase rare varietals, distinctive terroir, and craftsmanship that cannot be replicated at scale.

As Rishi continues to rapidly-scale and redefine the premium tea category, this is a moment to join a brand with momentum, purpose, and the ambition to shape the future of how the world experiences tea.

Position Summary

The Regional Account Manager (RAM) is a highly knowledgeable, professional, and courteous guide to the world of Rishi Tea & Botanicals responsible for building strong partnerships with new and existing customers within their assigned territory by delivering best-in-class customer service and effectively managing the order lifecycle for these customers. Poised to have frequent communications with the region’s customers, The RAM will play a critical role in supporting sales initiatives with customers, and ensuring customer feedback and insights are captured, documented, and shared with the Regional Sales Manager, and/or the Territory Sales Executive supporting the account. In addition to managing the order lifecycle, the RAM will support the several aspects of the account management activities and database upkeep, such as setting up new customers in our ERP system, and supporting customer sample orders. 

**This is a great opportunity for the right candidate to learn the business, with a 6-12 month runway to becoming a Territory Sales Rep**

Essential Duties & Responsibilites

• Embody the Rishi mission: To be the authoritative, vanguard practitioner of tea and botanical arts
• Deliver a consistent, exceptional level of Customer Service to new and existing customers
• Own the Order lifecycle and tangential information to process wholesale and distributor orders within assigned territory:

-Enter into ERP wholesale and distributor orders and provide customer confirmation within 24 hours of receipt.

-Inform customers of any known OOS items, manage the backorder process for those items, inform customers of estimated back in stock dates, and suggest available substitutions

-If unexpected OOS items are removed from sales orders at time of fulfillment, reach out to the customer to communicate through the backorder process

-Coach customers on our wholesale guidelines for order minimums and free shipping thresholds, and upsell curated suggestions to present options for the customer to reach those thresholds

-Update customers with order ETA and shipment tracking information

-Respond and advise customers on questions relating to product availability, in stock status, product ingredients, customer specific pricing or wholesale pricing

-Coordinate with finance team and Regional Sales Manager prior to releasing orders with any past due balances, or if the entered order would exceed customer credit limit

-Collect LTL (Less than Truck Load) customer receiving requirement information and keep BC and LTL forms accurately updated to reflect this information

-Coordinate order updates with fulfillment and any other necessary parties

• Support the customer lifecycle for new and existing customers:

-Collect wholesale customer applications and set up accounts in company ERP system (Business Central.)

-Field and support customer calls within territory

-Under advisement from the Regional Sales Manager, support upselling activities, and consultative menu design for wholesale customers

-Support market research to identify customer trends, competitive threats, or potential prospective customers, as requested by the Regional Sales Manager

-Occasional in market support and regional travel with the Regional Team or Marketing Team to support pop up customer events, tastings or tradeshows

• As assigned in periods of e-commerce sales or high call volume, support scheduled shifts to answer and support consumers who call into rishi customer service line
• Be the voice of and often the customers first impression of Rishi
• Accurately and efficiently transact orders received by email, voice, fax, or order portal
• Accurately modify or cancel orders; communicate order changes to relevant parties
• Work successfully with other departments to ensure the customer’s requests and/or concerns are accurately addressed (fulfillment, accounting, compliance, sales, R&D)
• Understand the needs and time sensitivities of VIP and high touch customers
• Must adhere to all food safety protocols as required by Rishi Tea's food safety management system, as they relate to this position
• Other duties and responsibilities as assigned

Qualifications 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience                                       

Required:

·        Bachelor’s Degree or equivalent in a related field

·        2+ years Customer Service experience

·        Self-motivated and proactive

·        Enthusiastic and flexible with a positive attitude

·        Excellent communication skills

·        Organized with the ability to manage multiple ongoing tasks

·        Proficient in Microsoft Office applications

·        Experience with CRM or ERP systems

·        Resourceful; Ability to solve problems and resolve conflicts independently

·        Works well as a team and independently

·        Strong attention to detail

·        Excellent time management, prioritization, and organizational skills

·        Strong sense of timeliness and inquire response times.  

Preferred:

·        Experience with coffee, specialty food, wine, or tea

·        Experience with CRM or ERP systems

Core Values                                   

Enduring Relationships – Values establishing new and existing relationships; follows through on their commitments; considers the impacts of their decisions on others around them; shows respect and courtesy to others, has a positive attitude and effectively communicates in both written and oral conversation; resolves conflicting viewpoints constructively.

Creative Solutions – is open to and offers new ideas and ways of accomplishing goals; adapts well to changes in work, methods, personnel and surroundings; offers suggestions and anticipates needs; takes notice of areas for improvement and takes appropriate action.

Freedom with Responsibility – Effectively uses time to plan and prioritize work, set and accomplish goals and adhere to commitments on schedule; exercises the ability to decide correctly or choose the best course of action when a decision must be made; is available and responsive in a timely manner.

Always Seeking – is familiar with, and where applicable, the subject matter expert, for their functional area and is familiar with the methods, practices and equipment needed to be successful; seeks out opportunities to advance their knowledge, is open to the opportunity to do so when asked; has a curiosity around learning how other functional areas work and are affected by the work they do; maintains an up to date understanding of their field including understanding of industry, competitors, regulations, advancements in tech, etc.; has an ongoing desire to enhance product knowledge.

Best in Class – puts forth the most accurate, presentable and complete work possible and has a clear level of pride in the quality of work produced; consistently meets or exceeds goals, KPIs and performance targets; shows a willingness to accept supervision and feedback in order to improve; shows a concern for food and people safety in their day to day decision making.

The Vice President of Marketing will lead the development and execution of a marketing strategy for LMC and the LMC members. This role is responsible for strengthening member engagement and enhancing the group’s value proposition to members and suppliers. The ideal candidate will have deep experience in B2B marketing, strong strategic vision, and the ability to execute programs that deliver measurable growth and brand leadership in a highly collaborative environment.

The incumbent manages the Branding, Communications, Internet and Merchandising functions. Establishes objectives and assignments to ensure company financial goals are met through effective Marketing programs. The Vice President of Marketing acts in a leadership role in marketing strategy development and preparation of business tactics to support the vision statement of the company.

Primary Duties and Responsibilities:

Strategic Marketing Leadership:

• Develop and execute a marketing strategy that promotes the buying group’s unique value to current and prospective members and supplier partners.
• Align marketing initiatives with membership growth goals and supplier engagement strategies.

Brand Positioning & Communication:

• Elevate the buying group’s brand presence across digital, print, and event channels.
• Create compelling messaging that communicates cost savings, networking benefits, and supplier advantages.
• Achieves maximum integration across the organization by creating collaborative solutions that meet long and short-term needs.

Member & Supplier Engagement:

• Design campaigns to increase member participation in programs and supplier offerings in conjunction with Purchasing departments and Regional Sales Managers.
• Develop targeted communications for different member segments and supplier categories.

Demand Generation & Growth:

• Lead initiatives to recruit new members and suppliers through digital marketing, events, and industry partnerships.
• Identification of potential new markets to expand the business by researching tangential businesses to LMC’s current membership business types.

Market Intelligence & Insights:

• Monitor industry trends, competitor activity, and member feedback to inform business strategies to either take advantage of opportunities or counter threats to LMC and its members.
• Provide actionable insights for program development and supplier negotiations.

Merchandising

• Develop state-of-the-art marketing merchandising programs and continuously communicate their benefits.

Team Leadership & Collaboration:

• Build and manage a high-performing marketing team focused on creativity, analytics, and execution.
• Collaborate closely with membership, supplier relations, and operations teams to ensure alignment.

Budget & Performance Management:

• Manage the marketing budget and allocate resources effectively.
• Track KPIs such as member acquisition, engagement rates, and campaign ROI.

Qualifications:

• Bachelor’s degree in marketing, business, or related field (MBA preferred).
• 10+ years of marketing leadership experience, with at least 5 years in B2B marketing for an association, buying group, or similar organization preferred.
• Proven success in driving growth and supplier engagement through strategic marketing.
• Expertise in digital marketing, CRM systems, and marketing automation tools.
• Excellent communication, leadership, and relationship-building skills.
• Demonstrated problem solving and analytical skills, including successful cross-functional collaboration to take advantage of opportunities or solve problems
• Demonstrated ability to operate at both strategic and executional levels.
• Exceptional leadership and team management skills, with proven success leading teams
• Ability to travel up to 20%.