System One Nhs Down Jobs in Usa

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Business Systems Analyst/ IVR Analyst

Salary not disclosed

Newark, NJ 4 days ago

Job Title: Business Systems Analyst/ IVR Analyst

Location: Newark, NJ (Hybrid)/Fort Washington, PA (Hybrid)

Duration: 12 Months

Job Description:

We are seeking a highly skilled and experienced Business Analyst with a background in implementing effective contact center/IVR solutions. The ideal candidate will have a proven track record in supporting AI-driven transformations in the IVR and chatbot space. This role requires a deep understanding of customer service operations, actionable business intelligence, data modeling, and governance, especially within the financial services industry.

Key Responsibilities:

* Experience in modernizing IVR flows into customer-centric, adaptive, and learning-oriented conversational journeys powered by AI agents.

* Ability to capture and translate business needs into agentic AI-focused requirements, shifting from traditional deterministic IVR call flow logic to flexible, goal oriented conversational behaviors.

* Evaluate business processes, anticipate requirements, and uncover areas for improvement ensuring strategic alignment and operational efficiency.

* Develop actionable business intelligence and analytics to drive decision-making.

* Lead ongoing reviews of business processes and developing optimization strategies.

* Develop and implement data governance, data management, and data quality program practices and strategies.

* Model business processes for Interactive Voice Response (IVR) and implement effective solutions.

* Foster a culture of continuous improvement and excellence.

What you bring to the table:

* Demonstrated experience in redesigning IVR systems (for self-service on the voice channel) and leveraging AI solutions in the IVR space.

* Experience working in an AGILE environment.

* Strong analytical skills and proficiency in data modeling techniques.

* BA/BS in CS, Information Systems or Information management or Systems design.

* Ability to manage complex projects and deliver results in a fast-paced environment.

* Excellent communication and leadership abilities.

Bonus if you have:

* Deep expertise in insurance financial engines and regulatory compliance.

* Knowledge of SQL, Databases and Analytical/Reporting tools such as PowerBI/Tableau.

Not Specified

B

Systems Analyst - ERP Operations

🏢 Broward County, Florida

Salary not disclosed

Plantation, FL 4 days ago

REQUIREMENTS AND PREFERENCES

The Broward County Board of County Commissioners Enterprise Technology Services Division is seeking to hire (2) ERP Technical Support Specialist to provide technical and analytical support for Enterprise Resource Planning (ERP) systems across the County. Responsibilities include system implementation, maintenance, troubleshooting, and operational support for multiple ERP modules and integrated applications. The position requires 24/7 on-call availability, occasional weekend work, and reliable remote connectivity.

This is NOT a remote position.

This announcement will remain active until enough applications have been received and may close at any time.

Benefits of Broward County Employment

High-Deductible Health Plan - bi-weekly premiums:

Single $10.90 / Family $80.79

Includes a County Funded Health Savings Account of up to $2000 Annually

Consumer Driven Health Plan - bi-weekly premiums:

Single $82.58 / Family $286.79

Florida Retirement System (FRS) - Pension or Investment Plan

457 Deferred Compensation employee match

Eleven (11) paid holidays each year

Vacation (Paid Time Off) = 2 weeks per year

Up to 40 hours of Job Basis Leave for eligible positions

Tuition Reimbursement (Up to 2K annually)

This Position is Primarily Responsible for Supporting Technologies:

Work with and troubleshoot multiple ERP system modules.
Work with and troubleshoot specialized third-party application solutions.
Prepare and maintain documentation and reports.
Utilize multiple ticketing systems (e.g., Cherwell and Phire).
Work nights and weekends as needed.
Possess excellent written and verbal communication skills.
Demonstrate considerable knowledge of current research and trends in ERP technologies.
Ability to manage and multitask across multiple projects.

Additional Responsibilities Include:

Maintain tickets in an up-to-date status.
Monitor the ticketing system regularly.
Use the ticketing system to prioritize work and communicate with end-users.
Plan, organize, and conduct ERP operational support activities.
Test and validate areas for the application of automated technologies.
Configure systems based on user needs and maintain installations through all stages of implementation.
Meet with technical, functional, and user personnel for analysis, demonstrations, and training.
Research, test, and install new and upgraded ERP systems and software.
Review workflow process analyses and develop recommendations for improvements and solutions using automated systems.
Respond to calls or inquiries from user personnel within established policies and procedures to resolve hardware, software, peripheral equipment, or network issues.
Write and maintain records, reports, and documentation on system and software specifications and configurations.
Evaluate new systems hardware and software.
Maintain an accurate inventory of software, batch processes, and interfaces.
Document all issues, changes, and designs as required.
Participate as a member of the emergency activation support team servicing the ERP group during County emergencies.
Analyze computer application programs and support computer hardware devices.

Works independently, under limited supervision, reporting major activities through periodic meetings.

Minimum Education and Experience Requirements

Requires a two (2) year degree from an accredited trade, technical or vocational school, college or university with major coursework in computer science or closely related field.

(One year of relevant experience may be substituted for each year of required education.)

Requires four (4) years in systems analysis and application programs in ERP production support and on-call support relevant to ERP Peoplesoft or closely related experience.

Special Certifications and Licenses

None.

Preferences:
-Master's degree in information technology or field of study closely related to area of assignment-Two (2) or more years of experience supporting PeopleSoft
-Two (2) or more years of experience with PeopleSoft Maestro, Peoplecode, Peopletools, App Designer, SQL, SQR

SCOPE OF WORK

Duties and Responsibilities

The functions listed below are those that represent the majority of the time spent working in this class. Management may assign additional functions related to the type of work of the job as necessary.

Answers customer phone calls for service and provides first level over-the-phone problem resolutions; maintains records, reports and documentation on systems and software specifications and configurations.

Responds to second level field support customer service calls; processes customer requests for new services related to desktop hardware and software including performing installations, upgrades, and training, and processing and monitoring purchase requests; installs, configures, designs and maintains network and communications hardware and software; troubleshoots and resolves hardware, software and network problems.

Tests new code delivered by vendors; works with users to validate all possibilities of usage; performs regression testing to ensure that any new code will not have a negative impact on existing applications; and communicates all issues to vendors for testing and resolution.

Performs all system administration tasks, such as adding new users and disabling old users, adjusting profiles to provide correct application access to different user profiles; and makes simple changes to web pages of applications per user requests.

Trains users in different areas to make them aware of all system capabilities; teaches users how to personalize the system to their needs; and trains on other computer issues, as needed and/or requested.

Performs a variety of systems duties including, but not limited to; updating databases, coding information, analyzing information, dispatching calls to technicians.

Performs related work as assigned.

Competencies

Tech Savvy: Anticipates and adopts innovations in business-building digital and technology applications. Investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.
Manages Complexity: Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.
Action Oriented: Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm. Takes timely action on important or difficult issues. Identifies and pursues new opportunities that benefit the organization.
Communicates Effectively: Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. Listens attentively and takes an interest. Keeps others well informed; conveys information clearly, concisely, and professionally when speaking or writing.
Persuades: Uses compelling arguments to gain the support and commitment of others. Gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests.
Self-Development: Actively seeks new ways to grow and be challenged using both formal and informal development channels. Demonstrates strong commitment to own development by continuously updating knowledge, skills, and abilities. Shows strong enthusiasm for seeking learning opportunities.
Nimble Learning: Learns through experimentation when tackling new problems, using both successes and failures as learning fodder. Experiments to find the best possible solution and gains insight from test cases. Makes use of new concepts and principles when addressing problems. Learns from mistakes to avoid repeating them.

WORK ENVIRONMENT

Physical Demands

Physical demands refer to the requirements for physical exertion and coordination of limb and body movement.

Performs light work that involves walking or standing most of the time and involves exerting up to 20 pounds of force on a regular and recurring basis, or skill, adeptness and speed in the use of fingers, hands or limbs on repetitive operation of electronic office equipment within moderate tolerances or limits of accuracy.

Unavoidable Hazards (Work Environment)

Unavoidable hazards refer to the job conditions that may lead to injury or health hazards even though precautions have been taken.

None.

SPECIAL INFORMATION

County Core Values

All Broward County employees strive to demonstrate the County's four core behavioral competencies.

Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
Customer focus: Building strong customer relationships and delivering customer-centric solutions.
Instills trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
Values differences: Recognizing the value that different perspectives and cultures bring to an organization.

Americans with Disabilities Act (ADA) Compliance

Broward County is an Equal Opportunity Employer committed to inclusion. Broward County is committed to providing equal opportunity and reasonable accommodations to qualified persons with disabilities. We support the hiring of people with disabilities; therefore, if you require assistance due to a disability, please contact the Professional Standards Section in advance at or email to make an accommodation request.

County-wide Emergency Responsibilities

Note: During emergency conditions, all County employees are automatically considered emergency service workers. County employees are subject to being called to work in the event of a disaster, such as a hurricane, or other emergency situation and are expected to perform emergency service duties, as assigned.

County-wide Employee Responsibilities

All Broward County employees must serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Employee Code of Ethics, gift, and conflict of interest policies.

All Broward County employees must establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, sex, national origin, age, disability, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression.

Not Specified

Critical Systems Technician II, Connected

🏢 CPG

Salary not disclosed

Ashburn, VA 4 days ago

Position:

Critical Systems Technician II, Connected

Location:

19775 Belmont Executive Plaza

Suite 200

Ashburn, VA

Job Id:

951

# of Openings:

1

TITLE: CRITICAL SYSTEMS TECHNICIAN II, CONNECTED

LOCATION: Ashburn, VA

POSITION SUMMARY:

A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist with the battery replacements and new installations.
Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
Assist in the warehouse when needed.
Interact effectively with internal and external customers.
Follow operational, maintenance and emergency methods of procedure (MOPs)
Ensure strict adherence to critical facility work rule and safety procedures.
Ability to use hand and general maintenance tools and equipment.
Keep job site clean during replacement, installs, and maintenance.
Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
Work from schematic diagrams, sketches, and verbal instructions.
Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
Learn how to build flooded cell batteryracks, and spill containment systems.
Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
Learn how to collect data from PM services and importinto files for reporting purposes.
Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
Regular and reliable attendance is an essential job function.
Other duties as assigned by Services Management.
Travel approximately 75% or more
Must be US citizen

QUALIFICATIONS:

Education/Experience:

High School Diploma
Clean driving records a must
Safe operation of department equipment
Elementary fix/repair techniques based on directed supervision
Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
Complete training on:
Use of Digital multimeter for AC and DC diagnostic measurements
Use of Amp Clamp and flexible CT in DC and AC measures
Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
Show understanding of proper use of:
Isolation devices to control available voltage potentials.
Necessary use of Arc-Flash suit and PPE.
Show competency in the connections of series, parallel, and series-parallel battery strings.
Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.

Computer Skills:

Proficient knowledge of Microsoft Office including: Word, Excel.

Certificates and Licenses:

OSHA 10-hour certification
NFPA-70E Safety Training
Supervisory Responsibilities:

No supervisory responsibilities

Travel: Approximately 75% or more

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

Health Benefits - (Medical, Dental & Vision Insurance)
Flexible Spending Account Options
401K Plan
Employer paid Life & Disability Insurance
Paid Time Off
Employee Referral Program
Employee Assistance Program (EAP)
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Learn more about CPG by checking out our website here

*We utilize E-Verify

#LI-TG1

Pay Range: $27.21 - $40.82 per hour

Apply for this Position

Not Specified

Critical Systems Technician II, Battery

🏢 CPG

Salary not disclosed

Dallas, TX 4 days ago

Position:

Critical Systems Technician II, Battery

Location:

Dallas, TX

Job Id:

943

# of Openings:

1

TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY

LOCATION: Dallas, TX (50% Travel)

POSITION SUMMARY:

A Critical Systems Technician II, Battery is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist with the battery replacements and new installations.
Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
Assist in the warehouse when needed.
Interact effectively with internal and external customers.
Follow operational, maintenance and emergency methods of procedure (MOPs)
Ensure strict adherence to critical facility work rule and safety procedures.
Ability to use hand and general maintenance tools and equipment.
Keep job site clean during replacement, installs, and maintenance.
Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
Work from schematic diagrams, sketches, and verbal instructions.
Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
Learn how to build flooded cell batteryracks, and spill containment systems.
Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
Learn how to collect data from PM services and importinto files for reporting purposes.
Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
Regular and reliable attendance is an essential job function.
Other duties as assigned by Services Management.
Travel approximately 50% or more

Must be a US citizen
Able to obtain security clearance is preferred

QUALIFICATIONS:

High School Diploma
Clean driving records a must
Safe operation of department equipment
Elementary fix/repair techniques based on directed supervision
Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
Complete training on:
Use of Digital multimeter for AC and DC diagnostic measurements
Use of Amp Clamp and flexible CT in DC and AC measures
Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
Show understanding of proper use of:
Isolation devices to control available voltage potentials.
Necessary use of Arc-Flash suit and PPE.
Show competency in the connections of series, parallel, and series-parallel battery strings.
Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.

Computer Skills:

Proficient knowledge of Microsoft Office including: Word, Excel.

Certificates and Licenses:

OSHA 10-hour certification
NFPA-70E Safety Training
Supervisory Responsibilities:

No supervisory responsibilities

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

Health Benefits - (Medical, Dental & Vision Insurance)
Flexible Spending Account Options
401K Plan
Employer paid Life & Disability Insurance
Paid Time Off
Employee Referral Program
Employee Assistance Program (EAP)
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Learn more about CPG by checking out our website here

#LI-TG1

Pay Range: $27.21 - $40.82 per hour

Apply for this Position

Not Specified

Critical Systems Technician I, Connected

🏢 CPG

Salary not disclosed

Ashburn, VA 4 days ago

Position:

Critical Systems Technician I, Connected

Location:

21000 Ashburn Crossing Drive

Suite 100

Ashburn, VA

Job Id:

867

# of Openings:

1

TITLE: CRITICAL SYSTEMS TECHNICIAN I, Connected

LOCATION: Ashburn, VA

POSITION SUMMARY:

A Critical Systems Technician I, Connected is responsible for delivery of materials, unloading and loading materials from trucks, buildings and other containment structures, ability to transport/move job material throughout customer facilities, assist with job prep, startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems. A clean driving record is required for this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist with the battery replacements and new installations.
Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
Assist in the warehouse when needed.
Interact effectively with internal and external customers.
Follow operational, maintenance and emergency methods of procedure (MOPs)
Ensure strict adherence to critical facility work rule and safety procedures.
Ability to use hand and general maintenance tools and equipment.
Keep job site clean during replacement, installs, and maintenance.
Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
Following instructions from Supervisors/Lead Technicians.
Be able to unload and load batteries onto pallets/moving carts
Package/prepare pallets of batteries for DOT compliant travel to jobs and scrap yards
Ability and willingness to travel to job sites, do overnight travel, and work nights and weekends, as needed.
Learntosafely operateequipment including but not limited to:
- Company vans, trucks, stake body truck, and box truck.
- Manual pallet jacks.
- Electric pallet jacks.
- Moving Carts/Dollies
- Forklift.
- Battery lifting tables.
- Pallet shrink wrapping and banding equipment.
- Electric drills/drivers.
- Torque wrench.
- Hand tools.
- AlberCellcorder, Fluke BT521, Megger and Digital Hydrometerfor battery testing.

Regular and reliable attendance is an essential job function.
Other duties as assigned by Services Management.
Travel 30% or more
Must be a US citizen
Able to obtain security clearance is preferred

QUALIFICATIONS:

Education/Experience:

High School Diploma
Clean driving records a must.
Requires basic mechanical aptitude
Elementary fix/repair techniques based on directed supervision.
Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry.

Computer Skills:

Knowledge of Microsoft Office including: Word, Excel.

Certificates and Licenses:

OSHA 10-hour certification
Must have or ability to obtain certification in DOT, First-Aid, CPR, Adult AED
Pass NFPA-70E Safety training

Supervisory Responsibilities:

No supervisory responsibilities

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 100 pounds on a regular basis.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

Health Benefits - (Medical, Dental & Vision Insurance)
Flexible Spending
401K Plan
Employer paid Life & Disability Insurance
Paid Time Off
Employee Referral Program
Employee Assistance Program (EAP)

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Learn more about CPG by checking out our website here

#LI-TG1

Pay Range: $22.95 - $34.43 per hour

Apply for this Position

Not Specified

Critical Systems Technician I, HVAC

🏢 CPG

Salary not disclosed

Abilene, TX 4 days ago

Position:

Critical Systems Technician I, HVAC

Location:

4118 Vine St

Abilene, TX

Job Id:

647

# of Openings:

1

TITLE: Critical Systems Technician I, HVAC

LOCATION: Abilene, TX

POSITION SUMMMARY: The Critical Systems Technician I, HVAC works under the direct supervision of senior technician and is required to assist in the operations, maintenance, and monitoring of the data center and supporting infrastructure.

ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Perform work in a thorough and neat manner in accordance with industry standards, codes, and laws.

Assist with and gain experience from preventative maintenance, trouble diagnosis, routine and emergency maintenance and repairs with direct supervision to equipment including but not limited to:

Air and water-cooled reciprocating chillers

Centrifugal and screw package chillers

Natural gas boilers and unit heaters

Electric duct heaters

Cooling Towers

Pneumatic, DDC and Variable Frequency Drive controls

HVAC air distribution systems, AHU'S, FCU'S, Fans and other devices used in air distribution.

Various types of water pumps used in the HVAC industry.

Responsible for maintaining their assigned equipment in a clean, first class, efficient operating condition.

Strive for continual improvement of technical skills through experience and trade literature.

Exhibit a desire to learn and excel in the HVAC industry.

Required to perform after-hours assignments.

Perform other duties as assigned by supervisor.

Regular and reliable attendance is an essential job function.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education/Experience (Desired):

High School Diploma/GED required

Knowledge of refrigeration principles

Working knowledge of basic electricity for HVAC and HVAC diagnostic tools and instruments

Minimum of 1 year of HVAC service experience required, 2 years preferred

Computer Skills:

Proficient in Microsoft Office or related software.

Certificates and Licenses:

HVAC/R Servicing Certificate preferred
EPA refrigerant recovery certification type I and II required, type III preferred
Clear and valid Virginia/Maryland driver's license

Supervisory Responsibilities:

No supervisory responsibilities with this position.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must occasionally lift and carry up to 50 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

CPG Participates in E-Verify

Pay Range: $20.54 - $30.84 per hour

Apply for this Position

Not Specified

Critical Systems Technician II, Connected Services

🏢 CPG

Salary not disclosed

Tempe, AZ 4 days ago

Position:

Critical Systems Technician II, Connected Services

Location:

9365 South McKemy St.

Tempe, AZ

Job Id:

942

# of Openings:

1

TITLE: CRITICAL SYSTEMS TECHNICIAN II, BATTERY

LOCATION: Tempe, AZ ( Will require 75% travel)

POSITION SUMMARY:

A Critical Systems Technician II, Connected Services is responsible for startups, certifications, preventative maintenance, and scheduled maintenance for battery systems related to Uninterruptable Power Supply systems.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Assist with the battery replacements and new installations.
Assist, as necessary, with preventative maintenance of batteries with minimal disruption to customer.
Assist in the warehouse when needed.
Interact effectively with internal and external customers.
Follow operational, maintenance and emergency methods of procedure (MOPs)
Ensure strict adherence to critical facility work rule and safety procedures.
Ability to use hand and general maintenance tools and equipment.
Keep job site clean during replacement, installs, and maintenance.
Assist with work in other service divisions (Switch Gear, Operations, HVAC, etc.) as needed.
Work from schematic diagrams, sketches, and verbal instructions.
Learn how todisconnect and connectsealedbatteries in cabinets and open racks.
Learn how to build flooded cell batteryracks, and spill containment systems.
Learn how to install flooded cell batteries onto rack systems in thecustomerscritical space.
Learn how to enter pre-installation test readings into our reporting format thru laptop computer.
Learn how to collect data from PM services and importinto files for reporting purposes.
Gain experience from preventive maintenance, trouble diagnosis, routine and emergency maintenance and repairs with minimum direct supervision to DC batterysystems
Regular and reliable attendance is an essential job function.
Other duties as assigned by Services Management.

QUALIFICATIONS:

Education/Experience:

High School Diploma
Clean driving records a must
Safe operation of department equipment
Elementary fix/repair techniques based on directed supervision
Knowledge of or ability to learn basic AC/DC theory, electronic components, and electronic circuitry
Complete training on:
Use of Digital multimeter for AC and DC diagnostic measurements
Use of Amp Clamp and flexible CT in DC and AC measures
Use of AlberCellcorderfor use as a battery testing and maintenance tool for a multitude of various battery designs and chemistries
Show understanding of proper use of:
Isolation devices to control available voltage potentials.
Necessary use of Arc-Flash suit and PPE.
Show competency in the connections of series, parallel, and series-parallel battery strings.
Understand torque values, torque-mark application, and visual inspection of completed battery cabinet installations.
Must be a US citizen
Able to obtain security clearance is preferred

Computer Skills:

Proficient knowledge of Microsoft Office including: Word, Excel.

Certificates and Licenses:

OSHA 10-hour certification
NFPA-70E Safety Training
Supervisory Responsibilities:

No supervisory responsibilities

Travel: Approximately 75% or more

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; Standing and walking is required. The noise level in the work environment is usually moderate. The employee must lift and carry up to 50 - 70 pounds. The employee must occasionally lift and move up to 100 pounds.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Benefits to Joining Our Team

CPG offers a competitive and comprehensive package that includes additional benefits beyond enhanced medical, dental, and vision coverage

Health Benefits - (Medical, Dental & Vision Insurance)
Flexible Spending Account Options
401K Plan
Employer paid Life & Disability Insurance
Paid Time Off
Employee Referral Program
Employee Assistance Program (EAP)
CPG is an equal opportunity employer. We will consider all employment applicants without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Learn more about CPG by checking out our website here

#LI-TG1

Pay Range: $27.21 - $40.82 per hour

Apply for this Position

Not Specified

U

Enterprise Systems Manager

🏢 University of Central Florida

Salary not disclosed

Orlando, FL 4 days ago

Health Information Technology:

The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services. Through collaboration, we provide a robust, secure infrastructure and leverage technical tools to enable mission attainment.

The Opportunity:

The Enterprise Systems Manager is responsible for the design, administration, maintenance, and performance of the core systems utilized at the College of Medicine and affiliated entities; to include customized consumption of university core resources, as well as uniquely owned system and services for the college. Acting as Unit Leader, the role will provide direct oversight of daily activities, own escalated incident resolution, champion system implementation efforts, and manage relationships with relative technical partners and vendors.

Responsibilities:

Operations, Systems Administration, and Technical Management:

Act as Health Information Technology Enterprise Systems unit leader, overseeing the planning, architecture, installation, implementation, and maintenance of the core and unique systems and services for the College of Medicine and affiliated programs.
Supervise Systems Administrators, providing guidance over daily activities; including hiring, training, development, task assignment, and coaching.
Perform high-level systems activities to maintain workload balance and service escalated tasks.
Ensure systems/services are appropriately maintained, meeting operational expectations, and align with security standards.
Own the protection against technical vulnerabilities, as well as investigation and mitigation of incidents
Lead concurrent initiatives; including proposal, prioritization, scheduling, project planning, and communication
Generate detailed documentation for systems, workflows, change management, and project planning
Champion initiatives to deliver timely customized systems and applications to support the client base.
Consume central services, working with campus colleagues to tailor unique needs of the service environments.

Strategic Planning/Leadership:

Coordinate with Health IT leadership to develop a sustainable, scalable, and consistent service model, aligning technical and business practices to support the college's and university's strategic goals and initiatives.
Provide Health IT Leadership with technical documentation, Standard Operating Procedures (SOPs), analytical reports, and strategic road maps on service efforts and technical planning for the organization
Research and advise trends in technical innovation, related to healthcare, medical education, and biomedical research.
Set Annual/long-term unit goals, capture and present unit/system performance metrics, seeking opportunities to improve efficiency.
Maintain currency and communicate the Health IT Service Catalog for Enterprise Systems, pertaining to standardization of services, softwares, and devices offered and supported.

Outreach, Education and Training:

Represent Health IT at college/university/external technical committees/forums. Seek opportunities to increase efficiency(software licensing, economies of scale procurement, standardization, redundancy in efforts and resources.
Build and strengthen open collaborative relationships between all university IT units, AHSC Departments, and health partners to align efforts across organizations, ensure transparency, manage expectations, as well as create awareness and a sense of common purpose.
Coordinate strategic efforts between stakeholders in the development and enforcement of department, college, and university policies, procedures, and best practices.
Maintain advanced working knowledge and competency for unit, respective to current and future state of the college's systems, through regular research, forum monitoring, educational programs, and conference participation.

Other Duties, as assigned

Timely completion of all required university and college trainings and updates
Contributes to the overall success of the College by performing all other duties and responsibilities, as assigned.
Promote a positive work environment within Health IT while performing duties not specified above.
Job duties will apply to all areas of the COM, UCF Health and Burnett Biomedical Medical. There will be limited interaction with AHSC components and teaching hospital for the time being. The level of interaction and collaboration will change to encompass the AHSC and teaching hospital as the efforts toward establishing and building out the campus.

Minimum Qualifications:

Bachelor's Degree and 6 years of relevant experience, High School Diploma (or equivalent) and 10 years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

Proficiency with Microsoft infrastructure tools, including Active Directory, Group Policy, SCCM/MECM, SCOM, SharePoint, and IIS.
Experience delivering and managing enterprise-level services and systems such as Linux environments, SQL/MySQL databases, Mobile Device Management platforms (InTune, JAMF), Secure Printing, and Interface Engines.
Working knowledge of cloud architecture and services (e.g., Azure, AWS), including strategy, hosting, virtualization, and interconnectivity.
Familiarity with enterprise network technologies, including port specifications, firewall rules, DHCP configuration, and monitoring/troubleshooting tools.
Demonstrated leadership in a complex IT environment, including supervising technical teams, resolving escalated issues, and overseeing cross-functional projects.
Experience working in academic, research, or healthcare IT environments, with an understanding of their unique operational needs.

Additional Application Materials Required:

In addition to your application, please submit a cover letter and resume.

Special Instructions to the Applicants:

The salary for this position is expected to be between $89,076 - $122,479. The final rate will be determined based on the candidate's qualifications, experience, and internal equity considerations.
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.
Classification Title: Manager, Information Technology III

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

College of Medicine (COM) - Health Information Technology - Operations

Work Schedule

Monday - Friday; 8:00 AM - 5:00 PM

Type of Appointment

Regular

Expected Salary

$89,076.00 to Negotiable

Job Posting End Date

AM

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call or email .

For general application or posting questions, please email .

Not Specified

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Compliance Program Manager - HR Systems & Workforce Regulations

🏢 Spectraforce Technologies

Salary not disclosed

Jacksonville, FL 3 days ago

Title: Compliance Program Manager - HR Systems & Workforce Regulations

Duration: 3-6 months

Work Location: Remote / Hybrid - Jacksonville, FL

****FINAL interview will be required to be onsite**** Please confirm candidate is willing to travel for final interview.

Summary: This role focuses on operational compliance and system control alignment within Human Resources.

Role Purpose

This role is responsible for establishing, documenting, and stabilizing HR compliance programs related to federally and state-regulated workforce requirements, and for strengthening audit controls within a recently implemented HCM platform.

The Compliance Program Manager will design repeatable processes, control documentation, and verification mechanisms that ensure HR systems and core HR processes operate in alignment with:

Federal and state employment compliance requirements
Internal HR policies, plan documents, and programs
Common core HR processes (hire, job changes, leave, time eligibility, employee data)

This role focuses on operational compliance and system control alignment, not legal interpretation and not payroll execution.

Expected Outcomes

Documented, repeatable compliance programs with clear ownership
Audit-ready evidence for regulated workforce requirements
Clear visibility into system-enforced vs manual controls
Reduced reliance on institutional knowledge
Clean handoff to internal HR Compliance governance

Key Responsibilities

1. Employment Compliance Program Re-Design

Re-establish and make process improvement recommendations for Federal and state compliance workplace obligations (EEO-1 reporting, VETS-4212, Affirmative Action plan requirements, Federal and state labor law posters, I-9, etc.) for a complex, matrixed enterprise with multiple HCM systems
Develop a compliance requirements inventory (federal, state, and local)
Define ownership, evidence standards, review cadence, and escalation paths
Revise related process documentation (e.g., SOPs, desktop procedures, flow diagrams)
Create a compliance calendar with deadlines, triggers, and dependencies

2. HR System & Control Alignment (New HCM)

Map regulated requirements and internal policies to HCM system controls
Identify where system configurations are fully or partially automated and where excessive reliance on manual processes or workarounds
Document policy-system-process alignment for core HR domains (total rewards, staffing, job data, employee classifications, policy adherence, etc.)
Establish audit-ready documentation for system-based controls

3. Audit & Verification Framework

Design lightweight system control validation approaches (sampling, evidence review)
Define configuration attestation expectations for system owners
Identify and document control gaps and risk exposures
Support internal audit readiness (without performing audit activities)

4. Governance & Integration

Integrate compliance programs into a committee-style operating model
Establish a sustainable handoff model to internal HR Compliance ownership including a review schedule and RACI

Explicitly Out of Scope

Legal interpretation of employment law
Policy drafting or legal language development
Payroll processing or payroll system controls
Employee relations case management
Training delivery or change management execution

Qualifications

5+ years in HR compliance, workforce compliance, or employment-related governance
Hands-on experience with:
- Employer filings (EEO-1, VETS 4212, CA Pay Filing)
- Federal employer requirements
- Multi-state employment compliance operations
Demonstrated experience building or re-establishing compliance programs, not just running tasks
Experience working with HRIS/HCM systems in a compliance or controls capacity
Experience in regulated environments (healthcare, insurance, financial services, or similar)

Required

Strong understanding of:
- Federal workforce compliance requirements
- State employment law variability and tracking
- HR data dependencies for regulatory filings
Ability to translate regulatory requirements into process and system controls
Comfortable documenting gaps, risks, and manual dependencies
Strong documentation and process design skills
Able to work cross-functionally with HR, Legal, IT, Internal Audit, and Compliance

Preferred

Oracle HCM, Peoplesoft or similar enterprise HCM experience
Prior partnership with Internal Audit or Compliance functions
Experience supporting system implementations or post-go-live stabilization

REQUISITION NOTES (HIGHLY RECOMMENDED)

Important Screening Guidance:

This role is not an HR generalist, ER role, or policy writer. We are seeking candidates with hands-on employment compliance program experience (e.g., EEO-1, labor law posters, multi-state workforce compliance) and experience documenting and validating HR system controls.

Candidates should be comfortable identifying gaps between regulatory requirements, HR policies, and system behavior, and documenting audit-ready controls. Payroll execution and legal interpretation are out of scope.

IDEAL CANDIDATE BACKGROUND (FOR SOURCING)

Strong fits:

Employment Compliance Manager (former or contract)
HR Compliance Program Manager
Workforce Compliance Lead
HRIS Controls / Governance Specialist
Internal Audit professional with HR compliance exposure

Avoid:

ER specialists
Payroll managers
Policy analysts without regulatory filing experience
Change management consultants

Position is offered by a no fee agency.

Not Specified

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Systems Programmer III

🏢 Spectraforce Technologies

Salary not disclosed

Columbia, SC 3 days ago

Job Title: Systems Programmer III

Location: Columbia, SC (Partial Onsite - at least 3 days per week (Tuesday - Thursday) and as needed.)

Open for remote also

Duration: 11 months

Note:

C2 Eligibility is Required
Credit check is required
overtime, travel, on call, weekends, off hours As needed
Work Hours - 8am - 5 pm

Work Environment:

Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Day to Day:

A typical day for a zVM administrator usually starts with checking system health-reviewing logs, monitoring alerts, and ensuring servers and critical services are running smoothly.
By the end of the day, a zVM admin ensures systems are stable, secure, and ready for whatever workloads come next.
Performs operational support for zVM environment: Work tickets, perform upgrades, participate in disaster recovery exercises.

Duties:

Write or debug programs to maintain and control computer systems software, such as operating systems, networked systems, and database systems. Provide technical and disaster recovery support for systems software.
40% Research and analyze systems software problems and implement workable solutions or escalate as appropriate.
40% Install, test, and maintain systems software including installing updates, upgrades, and patches, initiating tests of system programs and observing results to detect errors or work stoppage, and modifying code to correct errors.
10% Assist in internal and external audits being performed across multiple lines of business for multiple platforms.
5% Participate in planning and execution of disaster recovery procedures.
5% Cross train in all areas of systems programming in order to efficiently perform on-call rotation.

Team Name: zVM and zLinux

Team:

2-3 people specific to zVM but part of a larger 14 person team.

Required Skills and Abilities:

Strong analytical and logical thinking skills.
Comprehension of advanced data storage techniques, basic database philosophy, database management, and advanced programming techniques.
Understand the requirements for maintaining production systems and the effect of systems changes.
Solid understanding of currently utilized programming productivity tools and their use.
Solid understanding of quality assurance and implementation strategies of systems software.
Able to acquire knowledge of programming languages and tools used in the department.
Able to analyze software specifications for completeness and compatibility with operation systems.

Required Education:

Bachelor's degree Computer Science, Information Systems, or other job related field or 4 years of job related work experience or 2 years of job related experience plus an associate's degree in Computer Science, Information Technology or other job related degree

Required Work Experience:

4 Years IT experience including varied programming experience.

Required Technologies:

zVM, RACF, Operations Manager, IBM Backup and Restore Manager, IBM Tape Manager

Nice To Have:

ServiceNow, REXX Coding, Linux skills, Jenkins, GitHub.

Soft Skills:

Written and oral communication to communicate with customers as well as clearly articulate work with peers and management, customer service, initiative to address things before someone else has to tell you.

Not Specified