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The Solutions Architect – Transportation is responsible for providing consultation to the Global Information Services (GIS) organization and business units on the relevance and appropriate application of technology. The Solutions Architect will understand the design solutions and business processes that fulfill the business requirements. This position is accountable for ensuring that the application and integration of transportation and other logistics execution technology is done in a manner consistent with the Owens Corning enterprise architecture and standards. This position is responsible for collaborating with and educating others across the organization and supporting technology for transportation related logistics platforms.

The successful candidate for this role is a student of technology, maintains market awareness, and is networked into logistics internally and externally. They are accountable for keeping up to date on new and emerging developments in IT solutions and are expected to gain a working level understanding of these technologies by pursuing opportunities to gain practical knowledge through professional events, peer networks, or formal training. The Solutions Architect – Transportation will identify opportunities to integrate new technology with the current environment to address business opportunities.

To excel in this role, it is crucial to possess a natural curiosity for technology and a keen interest in researching and defining ways to optimize processes within the logistics domain.

Reports to: Functional IT Leader - Logistics

Span of Control: Individual contributor

JOB RESPONSIBILITIES

Knowing Our Businesses and their Strategies

• Develop and maintain a strong understanding of Owens Corning specific business processes and operations globally
• Build relationships within the organization, cross-functionally, and with key business stakeholders; continuously enhance connection to remain aligned with core objectives
• Collaborate with Domain Architects, peers, and other IS leaders in the development and ongoing sustainment of the 3-year transportation IT Roadmap for the Owens Corning technology environment.
• Work with process leaders, and project teams to identify and define integration opportunities for the appropriate technologies.
• Ensure technology that is being delivered is contemporary and aligned with the IT Roadmap.
• Ensure the performance, support, sustainability, and life cycle management of logistics solutions are engineered in the design stage

Executing Strategy

Technology Leadership & Development

• Define, design, build and oversee the implementation and rollout of ERP functional solutions based on SAP S/4 HANA for Transportation Management and cloud-based solutions that support business processes.
• Work with others to define project scope, based on workshops with business representatives, and knowledge of our landscape and solutions.
• Ideates on solutions to complex requirements.
• Reviews blueprints as outlined by the functional subject matter expert, of requirements and solutions.
• Assists our implementation partner with systems build activities including configuration, master data, investigation of enhancement points, and integrations, and writing functional specifications, unit testing etc.
• Collaborate with the program and business teams to ensure continuous business and IT alignment with no future gaps.
• Collaborate with functional and IT teams working closely within the Transportation Management track, especially IT Architecture, Master Data, Procurement, Manufacturing, etc.
• Own overall inventory of workflows, reports, interfaces, conversions, enhancements and forms (WRICEFs) for the area of TM.
• Partner with others to maintain an awareness of Owens Corning business strategy to identify opportunities to apply technological solutions to upcoming business problems.
• Ensures quality assurance on the design and implementation of technology solutions
• Design and drive the implementation of seamless and efficient transportation platforms
• Collaborate with others to address the feasibility of technology solutions.
• Identify technical and implementation risks associated with a technology solution.
• Consult with project planners to develop statements of work for proposed solutions including estimates that address assumptions, resources, integration points and risks for transportation solutions
• Leads execution technology assessments & POCs within transportation function(s)
• Manage external providers of development capacity as needed

Influencing in the Function

• Aligns and updates OC Enterprise Reference Model for business processes within the domain.
• Maintain the functional specification architecture documentation including the OC Enterprise Reference Model for all transportation process areas.
• Identify areas of waste (process, time, etc.) and ideate and execute action plans to create productivity
• Lead or participate in special projects that support the long-term strategic goals of the business and/or organization
• Identify opportunities to improve effectiveness, value, and perception of the function

Developing Talent

• Invest in personal growth and development, clearly focused on self-learning
• Provide guidance to early career engineers and offer technical mentoring as they progress in their professional development
• Always strive to elevate the capabilities of the team and GIS organization across the company, drive change management, and technology adoption
• Innovative – develops and introduces new ideas and approaches to others
• Curious – is driven to understand how and why things operate, finds root causes through analysis and questioning
• Inventive Flexibility - seeks out ways to leverage investments by integrating new requirements into existing solutions.
• Service Mindset– voluntarily initiates and takes lead roles in challenging work without explicit direction

JOB REQUIREMENTS

MINIMUM QUALIFICATIONS:

• Bachelor's degree in computer science, management information systems (MIS), or equivalent degree
• Minimum of 8 years of experience within Information Technology industry
• Minimum of 5 years of experience with SAP Logistics Execution, Sales & Distribution
• Minimum of 5 years of experience with SAP Transportation Management (9.0 or higher)

EXPERIENCE:

• Prior SAP/ECC.6.0 and TM 9.0 and greater deployment experience in all phases of the ASAP methodology
• Prior experience with SAP TM Event Manager
• Prior experience with SAP S4 HANA / SAP Cloud Applications preferred

KNOWLEDGE, SKILLS & ABILITIES:

• Ability to partner effectively with team members, business partners, and 3rd party partners
• Ability to identify, own, and prioritize tasks to meet project milestones
• Designed all or key modules of a custom business application from scratch, including technical design, data relationships, UIs, and system interfaces.
• Experiencing working in a highly matrixed structure across functional, business, geographic and cultural boundaries
• Strong written and oral communication skills to convey relevant information clearly with confidence; understanding others through active listening; successfully sets and manages expectations
• Led functional assessment of applications as a part of a new technology evaluation and selection process.
• Led proof of concept project(s) to validate the applicability of a new technology to a business process, including accountability for the summary report-out of findings.
• Organized and executed IT process development /solution design review with external suppliers
• Ability to travel domestically or internationally as required up to 20%

About Owens Corning

Owens Corning is a residential and commercial building products leader committed to building a sustainable future through material innovation. Our products provide durable, sustainable, energy-efficient solutions that leverage our unique capabilities and market-leading positions to help our customers win and grow. We are global in scope, human in scale with more than 25,000 employees in 31 countries dedicated to generating value for our customers and shareholders and making a difference in the communities where we work and live. Founded in 1938 and based in Toledo, Ohio, USA, Owens Corning posted 2024 sales of $11.0 billion. For more information, visit

Owens Corning is an equal opportunity employer. Except in limited circumstances such as formal apprenticeship programs, Owens Corning does not employ anyone under the age of 18.

Join the team leading the next evolution of virtual care.

At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.

Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we're transforming how better health happens.

Summary of Position

Essential Duties and Responsibilities

• Work closely with business stakeholders toidentifyautomation opportunities.
• Lead the technical set up and integration ofconversational AI platform & agent development studiowithin the enterprise environment.- copilot agents preferred, deploying across enterprise not for personal use.
• Analyze business processes, data flows, and system architectures to support AI solution design.
• Support configuration and deployment of AI-powered agents,applications,and workflows.
• Design,build,and customize AI agents to automate workflows and improve productivity.
• Utilizedata platforms such asMicrosoft Fabric, Snowflake, Databricks, AWSfor data orchestration, governance, and compliance.
• Ensure seamless interoperabilityof agentsacrossMicrosoft and other enterprise applications asrequired.
• Evaluateand implement secure API integrationswith enterprise systems using APIsandconnectors to enable data exchange and workflow automation.
• Apply best practices for data security, identity management, and compliance with organizational and regulatory standards.
• Apply analytical judgment to assess feasibility, scalability, data readiness, and risks of AI use cases.
• Collaborate withcybersecurityand product teams to build robust AI solutions
• Test new AI agent enhancements, integrations, and fixes prior to release to ensure quality and expected behavior.
• Track and analyze performance metrics, including response quality, speed, reliability, andcost-effectivenessof AI agents and automated workflows.
• ContinuouslyoptimizeAI solutions based on performance data, user feedback, and evolving business needs.
• Document requirements, solution designs, architecture diagrams, and integration approaches in a clear and concise manner.
• Contribute to internal standards, reusable patterns, and best practices for AI agent and automation development.
• Support knowledge sharing and enablement across technical and business teams.

Qualifications Expected for Position

• Bachelor's degree in computer science, Information Systems, Engineering, Data Science, or a related fieldor equivalent combination of education and relevant professional experience.
• Advanced certifications or coursework in cloud platforms, data engineering, or AI/ML preferred.
• 3+years of experience in solution architecture, systems integration, automation engineering, or applied AI roles.
• 1+ year demonstrated ability to design, build, and deployAI-poweredagents, workflows, or conversational applications.
• Proven experience working directly with business stakeholders to translate operational needs into scalable technical solutions.
• Hands-on experience implementing enterprise automation or conversational AI solutions across multiple departments or use cases.
• Experienceoperatingin regulated orsecurity-consciousenvironments, supporting compliance and governance requirements.
• Strong experience designing and implementing enterprise system integrations using APIs, connectors, and automation frameworks.
• Experience working with modern data platforms (e.g.,Microsoft Fabric, Snowflake, Databricks, AWS) to support data orchestration, access control, and compliance.
• Solid understanding of identity management, access controls, and data security best practices.
• Ability to assess AI solution feasibility, including data readiness, scalability, performance, and cost considerations.
• Strong analytical andproblem-solvingskills with the ability to apply sound judgment to ambiguous or emerging AI use cases.
• Excellent written and verbal communication skills, with the ability to explain technical concepts to nontechnical audiences.

The base salary range for this position is$130,000 - $140,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026.Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications.This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.

Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?

• Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission.

• Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

• Join a multi-faceted community that celebrates each colleague's unique perspective and is focused on continually improving, each and every day.

• Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.

• Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

• Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.

As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA). Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health's Notice of Privacy Practices for U.S. Employees' Personal information is available at this link.

Location: Remote, U.S.-based, with preference for candidates based in Florida or the Southeast

Job Type: Full-Time

Travel: 25%+ based on client and business needs

About DDSCAD

DDSCAD helps architecture, engineering, construction, and owner organizations improve how they design, coordinate, build, and deliver projects. As an established Autodesk partner serving the industry since 1988, we combine software expertise with implementation, training, advisory, and professional services to help clients improve workflows, collaboration, and project outcomes.

Opportunity

Help build DDSCAD’s next growth engine in construction software. We combine the agility of an entrepreneurial team with the credibility and foundation of an established Autodesk partner, and we’re looking for a proven hunter to win new logos, build pipeline, and drive measurable growth—with uncapped earning potential.

We are hiring a Sales Executive – Construction Solutions to drive new business and net-new logo acquisition across the AEC market. This role focuses on Autodesk construction solutions within the Autodesk Forma ecosystem, including capabilities formerly known as Autodesk Construction Cloud (ACC).

This is a hunter role for someone who can open doors, generate qualified pipeline, run strong discovery, and close new business by connecting client pain points to software, services, and measurable business outcomes.

Role Summary

The Sales Executive – Construction Solutions is responsible for generating net-new revenue by identifying, engaging, qualifying, and closing new clients for DDSCAD’s construction software and related service offerings.

The role will focus primarily on organizations that can benefit from Autodesk’s construction technology stack, including collaboration, document control, project management, coordination, and connected workflow solutions.

This is not a passive inbound role. We are looking for a proactive, commercially sharp sales professional who is comfortable prospecting into construction and project-delivery environments and who can build credibility with executives, operations leaders, and technical stakeholders.

Key Responsibilities

●    Build and manage a pipeline of qualified new-logo opportunities focused on construction software solutions and related services

●    Prospect through outbound calls, email, LinkedIn, networking, events, referrals, partner relationships, and targeted account development

●    Identify and engage target accounts across general contractors, subcontractors, developers, owners, and AEC firms

●    Conduct discovery conversations to understand client workflows, pain points, digital transformation priorities, and business drivers

●    Position DDSCAD’s value across software, implementation, training, advisory, and client success support

●    Lead the sales process from initial outreach through qualification, solution alignment, proposal, negotiation, and close

●    Coordinate with internal technical and delivery teams to ensure accurate solution positioning and a strong post-sale handoff

●    Maintain accurate pipeline, activity, forecasting, and opportunity data in CRM

●    Build productive working relationships with Autodesk field teams and other relevant ecosystem partners

●    Stay current on construction technology trends, BIM/VDC workflows, collaboration platforms, and Autodesk’s evolving Forma ecosystem

What We’re Looking For

●    5+ years of quota-carrying B2B sales experience in the construction space

●    Demonstrated success in new business development and net-new logo acquisition

●    Proven hunter mentality with a consistent track record of meeting or exceeding sales quotas

●    Required: proven success closing mid-market deals in software, services, or solution sales

●    Preferred: experience supporting or closing enterprise-level opportunities involving complex stakeholders and longer sales cycles

●    Experience selling one or more of the following: construction technology, Autodesk solutions, SaaS, AEC software, BIM/VDC-related services, consulting, or workflow transformation solutions

●    Strong consultative selling, discovery, and opportunity management skills

●    Excellent communication, presentation, problem-solving, and negotiation skills

●    CRM fluency and the ability to manage the full sales cycle independently

●    Ability to communicate effectively with executives, project leaders, operations stakeholders, BIM/VDC leaders, and technical users

●    Disciplined follow-up habits and strong CRM hygiene; Salesforce experience is preferred

●    Familiarity with the AEC industry and construction project-delivery environment is strongly preferred

●    Professionals with real-world experience in VDC, preconstruction, and/or field construction, combined with a genuine passion for technology and digital transformation, are especially encouraged to apply

●    Bachelor’s degree preferred, or equivalent relevant experience

●    Willingness to travel 25%+ in support of client engagement, business development, and team collaboration

What Success Looks Like

●    Consistent creation of qualified pipeline

●    Growth in net-new accounts and closed-won revenue

●    Strong alignment between what is sold and what DDSCAD can deliver successfully

●    Clear CRM visibility, forecast accuracy, and professional follow-through

●    Trusted relationships with clients, internal teams, and Autodesk stakeholders

What We Offer

●    Medical, dental, and vision benefits offered

●    401(k) with company match

●    Generous vacation, sick time, and paid holidays

●    Ongoing training and professional development

●    A collaborative, growth-focused culture with opportunities for advancement

●    Remote flexibility, backed by a strong technical and administrative support team

●    Competitive base salary with uncapped commission potential

Why Join DDSCAD

●    Join a company operating at the intersection of software, services, and digital transformation in the AEC industry

●    Sell solutions that address real operational and project-delivery challenges

●    Work closely with leadership and subject-matter experts in a focused, entrepreneurial environment

●    Help shape growth in a market where strong performers can make a visible impact

Compensation

●    Competitive base salary

●    Uncapped commission structure

●    Target earnings aligned with experience and performance

●    Benefits package and paid time off

Target Compensation Range

●    Base salary: Depends on experience between $75k to $100k

●    On-target earnings: $170,000–$210,000

●    Commission: Uncapped

Apply

If you have a proven track record in new-business sales, understand the construction industry, and want to help scale a high-growth construction software practice inside an established Autodesk partner, we’d like to hear from you.

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at Description:

Job Description

Utilizes comprehensive solutions architectural expertise to support software implementation projects. Supports overall project planning by providing functional strategic guidance.

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Essential Functions:

• Provides functional strategic guidance for project planning, system landscape, data migration, testing, deployment, integration and overall solution architecture.
• Advises Project Leads and Project Managers to implement best practice decisions that successfully impact the overall platform.
• Provides guidance in the definition of solution design practices and standards that link back to SAP best practices.
• Designs and supports proof of concepts to demonstrate proposed technical solutions.
• Designs, develops and supports business requirements by leveraging SAP solutions.
• Provides support for pre-sales initiatives that include developing and reviewing roadmaps, estimates, and responses to RFP/RFQ’s.
• Completes assigned deliverables:
• Owns the as-is and to-be system landscape diagrams in conjunction with the Technical Lead.
• Owns the Solution Architecture document - ensures inputs are received from Technical and Functional Leads.
• Responsible for supporting functional and technical leads in workshops.

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Required Qualifications:

• Bachelor’s degree in Information Systems, Business, or other related field.
• Certification in at least one SAP HCM or SuccessFactors module.
• Minimum of 5 years with system implementations, solutions architecture, or similar role.

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Knowledge, Skills, and Abilities (KSAs):

• Expert in implementation of SuccessFactors modules.
• Expert with SAP Integration.
• Demonstrates expertise in Human Resources industry best practices.
• Excellent written and oral communication skills; ability to express ideas and information in a clear and concise manner and tailor message to fit the interests and needs of the audience.
• Attention to detail and quality with the ability to rapidly learn and apply new business concepts, models, and techniques.
• Ability to work remotely with minimal supervision.

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Mandatory Skills: SAP SF Solution Architecture .

Experience: >10 YEARS .

The expected compensation for this role ranges from $100,000 to $185,000 .

POSITION SUMMARY:

The Deputy Director of Healthcare Solutions is responsible for the planning and execution of revisions to or development of new AACAP clinical practice tools including the CALOCUS-CASII and the ECSII. AACAP’s clinical practice tools are service intensity determination tools that guide providers and payers in determining the appropriate amount and types of mental health services and supports to address a pediatric patient’s needs at a given point in time. This position is responsible for implementing a business strategy, including product development, marketing, and performance measurement, to deploy new and/or revised AACAP service intensity instruments and related clinical practice products. The Deputy Director of Healthcare Solutions supports this work by providing project management support, data analysis and reporting and by engaging AACAP member experts and external consultants in product development, marketing, and distribution.

DUTIES AND RESPONSIBILITIES:

• Support implementation and messaging of the business strategy, including business objectives, budgeting, and potential solutions for product deployment
• Manage product development timeline, budget, and internal/external resources
• Work with internal and external stakeholders to define and prioritize product features and capabilities
• Work with internal and external stakeholders to assess partnerships and licensing opportunities
• Conducts market analysis and deployment performance evaluations
• Oversee ongoing technical support, client management/contracting, and vendor management
• Staff liaison to AACAP member subject matter experts

REQUIRMENTS:

• Bachelor’s degree; advanced business, health administration, or public health degree preferred
• Five to seven years in healthcare business operations or commercialization
• Demonstrated success in healthcare product development and customer engagement, preferably in the behavioral health or managed care space
• Self-driven; ability to work independently, with high standards of quality
• Ability to handle multiple tasks in a fast-paced environment
• Comfortable working with senior management and AACAP member leadership
• Excellent organization and project management skills and experience
• Strong written and verbal communication skills
• Proficiency with MS Office 365

PREFERRED SKILLS INCLUDE:

• Proficiency in health informatics and market analysis
• Experience working with state behavioral health agencies and/or managed care providers
• Experience with health policy analysis

COMPENSATION AND BENEFITS:

Compensation is determined based on a number of factors including qualifications and experience. The starting salary for this position is $110,000 - $120,000 with bonus eligibility. This position is considered full-time and is eligible to participate in employer-sponsored benefits, including medical, dental, vision, flex, disability, life/ADD, as well as optional supplemental life/ADD coverage. AACAP also provides paid time off, paid parental leave, and a very generous retirement plan contribution.

This is a hybrid position with qualified candidates expected to report to the office on a regular schedule.

AACAP provides equal employment opportunities to employees and applicants for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, disability, or status in any group protected by applicable federal, state, or local laws. We are dedicated to creating and maintaining a workplace in which all employees have an opportunity to participate and contribute to the success of the organization based on their unique capabilities, talent, life experiences, and self-expression. To learn more about AACAP, please visit

Made4net is a global leader in supply chain execution software, empowering organizations to operate smarter, faster, and with greater agility. Our cutting-edge technology drives real-time visibility, operational efficiency, and scalable growth for companies around the world. With a strong commitment to innovation and customer success, Made4net supports a wide range of industries and business sizes, helping clients elevate performance and stay ahead in an increasingly dynamic marketplace.

Corporate Headquarters is located in Teaneck, New Jersey. The building offers a range of high-quality amenities, including a spa and gym with discounted rates for tenants, an onsite Starbucks, a deli, a full-service restaurant, and covered secure parking with direct access to the building.

We operate on a hybrid work model that includes three days onsite and two days working from home. New employees should expect to spend additional time in the office during their training period before transitioning to the standard hybrid schedule.

Some travel to client sites may be required, particularly during client training sessions or go live activities, though it is not frequent. Our work supports supply chain execution, which is a time sensitive and mission critical environment.

Purpose of the Job

The Project Manager supports the successful delivery of customer implementation projects from initial planning through go-live. In this role, you will coordinate project activities, maintain timelines, monitor budgets, and ensure all quality standards are consistently met. Working closely with the Senior Project Manager and the Director of Project Delivery, you will manage key deliverables, facilitate communication across internal teams and customer stakeholders, and proactively identify and resolve risks or issues.

Description of responsibilities:

In this role, you will be actively involved in all stages of the project lifecycle, including implementation, configuration, testing, training, and go-live support. The position requires a strong level of direct interaction with clients and close collaboration with the implementation team, ensuring a smooth and successful delivery experience.

• Monitor and manage project schedules, milestones, and financial reporting to ensure alignment with overall project goals, timelines, and budget constraints.
• Review and validate system requirements developed by project team members to confirm accuracy, completeness, and alignment with customer needs.
• Partner with the System Architect and key stakeholders during the system specification phase on larger projects, ensuring technical feasibility and clarity of requirements.
• Drive the functional specification phase by facilitating client meetings, documenting requirements, and ensuring alignment among all parties.
• Support the creation of functional specifications by collaborating with project team members to confirm that documentation accurately reflects project needs and solution design.
• Track and monitor project progress during implementation, proactively addressing risks, issues, or scope of changes as they arise.
• Coordinate closely with the Director of Project Delivery regarding task assignment, resource planning, and financial reporting, ensuring continuity and effective project oversight.
• Support project governance through regular communication, structured reporting, and timely escalation when needed.
• Foster strong working relationships with clients, team members, and internal stakeholders to ensure transparency and alignment throughout the project lifecycle.

Core Competencies:

Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understand of the unique needs of different audiences

Customer Focus - Building strong customer relationships and delivering customer-centric solutions

Business Insight - Applying knowledge of business goals and the marketplace to advance the organization's goals

Required Qualifications:

• Bachelor’s degree or equivalent experience, with 2-4 years of relevant experience in a customer-facing role, ideally within software, SaaS, or enterprise systems related to supply chain.
• Demonstrated experience in project management, including project planning, prioritizing tasks, and reporting on project status.
• Strong foundational technical skills with an understanding of software systems, integrations, and development processes.
• Familiarity with Software Development and Agile Methodologies is beneficial.
• Experience with Microsoft tools such as Windows, IIS, and SQL Server is a plus.
• Strong written and verbal communication skills with the ability to effectively interact with clients and cross-functional teams.
• Ability to work collaboratively in a team environment, demonstrating responsiveness, adaptability, and a proactive approach to problem solving.
• Strong analytical and problem-solving skills with a focus on developing clear, task-oriented solutions.

Preferred Qualifications:

• Familiar with Agile methodologies
• Prior experience in warehousing, transportation, logistics and or similar applications experience
• Experience with leading WMS solutions (e.g., Manhattan, Blue Yonder, SAP EWM, Koerber, or similar).

Benefits:

• Health insurance (medical, dental, vision) with a robust wellness program to support your physical and mental well-being
• Generous paid time off policy
• Company-matched 401(k) retirement plan to help you secure your future
• Tuition reimbursement program to support your continued education and career advancement
• Employee assistance program providing confidential counseling and support services for personal challenges
• Discretionary employee bonus program
• Employee Discounts and perks through our PEO

Pay range: From $90,000.00, per year salary

This position offers a competitive salary package that is commensurate with your years of experience in the field and the specific skills you bring to the role.

Made4net is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

About ConnectUs

ConnectUs is a leader in Managed Mobility Services, helping organizations simplify mobile device management at scale. From procurement and kitting to deployment, MDM configuration, and full lifecycle support, we take the complexity out of mobility so our customers can focus on growth. Since 2014, ConnectUs has deployed over 3 million devices and helped clients save more than $1 Billion by reducing friction, improving uptime, and enabling connected workforces.

Role Overview

The Account Manager – Customer Growth & Retention plays a dual role:

• Manage and grow assigned active accounts to ensure long-term satisfaction and continuous value.
• Proactively re-engage existing customers who have not purchased in 60+ days, identifying new opportunities to provide value through device lifecycle services, accessories, MDM, and support solutions.

This role is ideal for someone who thrives in both relationship management and outbound customer engagement. You will be responsible for deepening customer partnerships, uncovering new needs, and driving incremental revenue through upselling and cross-selling.

Key Responsibilities Account Management & Customer Success

• Serve as the primary point of contact for assigned customers following initial onboarding.
• Build trusted relationships with client stakeholders and ensure ConnectUs continues to meet or exceed expectations.
• Conduct quarterly business reviews (QBRs) and regular check-ins to align solutions with evolving client goals.
• Monitor service performance, SLAs, and client satisfaction to ensure continued success.

Account Growth & Upselling

• Identify new revenue opportunities within existing accounts, including MDM services, accessories, buyback programs, and enhanced lifecycle support.
• Collaborate with internal sales and operations teams to prepare quotes, renewals, and proposals.
• Track upsell and cross-sell performance metrics and report on monthly growth outcomes.
• Support annual planning, budget cycles, and device refresh discussions to position ConnectUs for continued expansion within each client.

Dormant Account Re-Engagement

• Maintain a proactive outreach list of 10–20 existing customers who have not purchased within 60+ days.
• Conduct personalized outreach to re-engage these customers, share relevant service updates, and present new offerings.
• Identify reasons for inactivity and propose tailored solutions that address current pain points or budget considerations.
• Document all interactions and next steps in CRM (Copper/HubSpot) for visibility and accountability.

Service Delivery & Issue Resolution

• Oversee the performance of ConnectUs services across fulfillment, help desk, and repair workflows.
• Act as a client advocate and escalation point, ensuring issues are resolved promptly with cross-functional support.
• Coordinate with internal teams to ensure accuracy in asset tracking, device lifecycle management, and reporting.

Reporting & Insights

• Provide regular reports on account activity, growth opportunities, and re-engagement progress.
• Analyze trends in order volume, service usage, and renewal likelihood to inform targeted outreach strategies.
• Deliver insights that help customers reduce costs and optimize device operations.

Key Traits

• Proven ability to build trust and grow relationships with existing customers.
• Strong sense of ownership, accountability, and results orientation.
• Excellent communication and listening skills with a proactive approach.
• Comfort with outbound outreach and re-engagement activities.
• Organized, data-driven, and adept at using CRM tools.
• Passionate about helping customers succeed while achieving measurable revenue impact.

Performance Metrics

• Revenue growth from existing accounts
• Number of dormant accounts reactivated
• Upsell and cross-sell conversion rates
• Customer satisfaction (NPS, QBR feedback)
• Responsiveness and retention rate

Company Overview:

DataOne Systems is a leading provider of EF&I (Engineering, Furnishing, and Installation) services and high-quality cable manufacturing solutions. We specialize in delivering end-to-end infrastructure solutions that support the telecommunications, data, and power industries. Our commitment to excellence, innovation, and customer satisfaction drives our success, and we're looking for a dynamic Sales Representative to join our team.

Position Overview:

The Sales Representative will be responsible for driving sales and revenue growth by identifying and pursuing new business opportunities, building strong relationships with clients, and promoting our comprehensive range of products and services. This role requires a deep understanding of the telecommunications and cable manufacturing industries, as well as a proven track record in sales.

Key Responsibilities:

• Sales Strategy Development: Develop and execute a strategic sales plan to achieve sales targets and expand our customer base for EF&I services and cable manufacturing solutions.
• Client Relationship Management: Establish and maintain strong relationships with existing clients while identifying and cultivating new business opportunities within the telecommunications, data, and power sectors.
• Product Knowledge: Maintain a thorough understanding of our services and cable manufacturing products, including technical specifications, industry applications, and competitive advantages.
• Proposal Preparation: Prepare and present customized proposals, quotes, and sales presentations to potential clients, addressing their specific needs and requirements.
• Negotiation and Closing: Lead contract negotiations, ensuring favorable terms and conditions for the company while meeting the client's expectations. Successfully close sales deals to meet or exceed sales targets.
• Market Research: Stay updated on industry trends, market conditions, and competitor activities to identify emerging opportunities and threats.
• Collaboration: Work closely with internal teams, including engineering, project management, and production, to ensure successful delivery of projects and customer satisfaction.
• Reporting: Provide regular sales reports, forecasts, and updates via Salesforce to VP of Sales and senior leadership team.

Qualifications:

• Experience: Minimum of 5 years of sales experience in EF&I services, telecommunications, cable manufacturing, or related industries.
• Education: Bachelor’s degree in Business, Engineering, Telecommunications, or a related field is preferred.
• Skills:
• Strong understanding of EF&I services and cable manufacturing processes.
• Proven ability to develop and maintain long-term client relationships.
• Excellent negotiation, communication, and presentation skills.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Proficiency in CRM software and Microsoft Office Suite.
• Travel: Willingness to travel as needed to meet with clients and attend industry events.

We invite you to explore a future with us at PRA Group, a diverse and growing company that has a tangible impact on the global economy.

Directs and coordinates activities of team members engaged in collecting charged off customer accounts. Drives productivity and generates revenue through continuous coaching and development of team members. Responsible for regulatory compliance and company policy enforcement.

This position operates on a rotating schedule designed to support business coverage needs. The schedule follows a six-week rotation that includes a mix of early, mid, and late shifts. Candidates must have availability Monday through Friday until 10:00PM and availability on Saturdays from 7:00AM to 5:00PM.

During any given rotation period, candidates should expect:

• Up to two weekday evening shifts ending at 10:00PM
• Up to two weekday shifts ending at 6:00PM
• Day shifts from 8:00AM to 5:00PM on weekdays and rotational Saturdays

Productivity and Staffing Management

• Maintains productivity standards by examining daily workload volumes, prioritizing work efforts, and developing timely and accurate forecasts
• Identifies causes of performance deficiencies within team and executes improvement plans
• Analyzes team data to identify training needs, potential revenue loss and other areas of improvement including screen enhancements and new tools to help representatives be more productive
• Responsible for maximizing staffing levels that are consistent with company policies related to flexible scheduling, paid time off requests and make up time
• Maintains performance records/reports for team and individual performance and holds team members accountable for individual performance and improvement

Coaching and People Management

• Maximizes the performance of Collectors through actively identifying development needs and deploying the appropriate coaching technique
• Drives effective, compliant collection activities through monitoring, and developing team members
• Maintains desired employee retention levels through employee development and engagement
• Responsible for assisting with the execution of contests and incentives
• Directs, guides and influences staff through effective communication, email messages, team meetings and classroom training
• Conducts formal and informal training, initiates recommendation regarding promotions and salary changes, monitors leave and worked hours for non-exempt employees and facilitates employee discharge meetings with Human Resources; may be asked to interview potential candidates and make recommendations for hire.
• Prepares, documents, and delivers performance reviews for assigned team members; completes and administers disciplinary actions to team members as needed
• Responsible for guiding team members with customer complaints/problems that arise; addresses escalated complaints that team members are unable to resolve
• Reviews requests from team members to settle accounts; refer settlements outside of given authority to next supervisory level if appropriate or reject the settlement proposal
• Establishes and maintains an environment that encourages teamwork and individual efforts
• Promotes site-wide team collaboration and models exemplary internal and external customer service
• Champions and actively participates in company initiatives and processes; change events, volunteer events, diversity equity and inclusion initiatives, engagement activities

Compliance Management

• Monitors team member call performance against standards; receives input from Quality Control, Training Department and Site Leadership
• Responsible for completing required call evaluations within required timeframes; ensures team members acknowledge call compliance and performance evaluations within a timely manner
• Identifies violations of regulatory or other company policies; conducts retraining or disciplinary requirements as consistent with company policy; notifies leadership of acts that may result in litigation and works directly with the compliance department as needed
• Engages in regular calibration with site management to ensure consistent application of compliant practices within organizational responsibility
• Promotes customer service, ethical standards, and exceptional business practices
• Ensures company policies and procedures are enforced accurately, timely and consistently
• Responds to and remediates for any audit findings

Responsible for the overall direction, coordination, and evaluation of full-time equivalent, nonexempt employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. May participate in interview processes; training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• High School Diploma or equivalent
• 3+ years of experience in the debt collection or similar industry and/or 3+ years supervisory experience preferred
• May be requested to obtain and maintain state required licensing
• Proficient understanding and application of elements of Fair Debt Collection Practices (FDCPA) and Fair Credit Reporting Act (FCRA)
• Excellent written and verbal communication skills, as well as interpersonal and customer service skills
• Ability to identify problems, organize, collect, and analyze data and make recommendations for improvement

The noise level in the work environment is usually moderate as the employee works in a call center, in an individual workstation, using telephone, headset and computer. Employee may be required to work evenings and weekends. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.

All qualified applicants will receive consideration for employment regardless of age, race, color, sex, gender, religion, national origin, physical or mental disability, citizenship, or any other classes recognized by state or local law or any other characteristic protected under applicable federal, state or local law. We are a drug free workplace.

To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.