Synaptics Incorporated Jobs in Usa

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Registered Nurse Case Manager (Hiring Immediately)
✦ New
Salary not disclosed
Dyersville, Iowa 1 day ago
Employment Type:Full timeShift:Day ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.

MercyOne Dyersville Medical Center is a 20-bed critical access hospital serving 17 rural communities in western Dubuque County, offering the following services: Emergency/Trauma, Acute and Skilled Care, Rehabilitation Services (PT/OT/Speech), Ambulatory Surgery, Home Care, and Specialty Clinics. MercyOne is committed to providing quality, personalized and safe health care close to home.Join our MercyOne Dyersville Team as an RN Case Manager!

Schedule:

  • Monday-Friday, flexible day shift hours
  • Unit support/coverage as needed
POSITION PURPOSE 

The Case Manager coordinates care across an episode and/or the continuum for clients with complex problems and diverse needs.  The Case Manager’s focus is to maintain patients at an optimal level of health and to support self-care.  Case Managers collaborate with physicians, social services, nurses, and community agencies to define care options and resources, to plan cost effective quality care and to achieve optimal outcomes. 

 

Specific responsibilities include case screening, insurance approval, assurance of timely services, and facilitation of discharge with transition to the appropriate services.  Patient outcomes are achieved through effective application of care plans, managed care concepts, appropriateness criteria, resource management, knowledge of community resources, and collaboration with other clinical disciplines.  Works proactively to coordinate the services of physicians, nurses, and other disciplines to effectively prepare patients for discharge.  The Case Manager facilitates program development, efficient care delivery processes and quality improvement including tracking of resource utilization and outcome measures.  The Case Manager is accountable for improving service using cost and quality outcome data, current clinical practices and related research, regulatory requirements and comparative benchmark opportunities.   

 

Customers include patients, families/visitors, physicians, physician assistants, nurse practitioners, case managers, representatives of third-party payers, representatives of referring agencies, interdepartmental and intradepartmental staff, vendors, and volunteers.     

 

ESSENTIAL FUNCTIONS 

Actively knows, understands, incorporates, and demonstrates the organization’s mission and core values, including the Guiding Behaviors and Caring Model Principles, and always conducts oneself in a manner consistent with these values.  

Maintains a working knowledge of applicable Federal, State and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures to ensure adherence in a manner that reflects honest, ethical and professional behavior. 

 

  • Demonstrates knowledge, skills and abilities to provide case management services appropriate to the age of patients served. 
  • Exhibits sound judgment, critical thinking, problem solving and decision-making skills. 
  • Communicates effectively with patients, significant others, and members of the health care team.  
  • Compiles information; keeps records, prepares or directs preparation of reports and correspondence. 
  • Executes daily utilization functions for assigned patients, including prior authorization, admission, precertification/certification/recertification, concurrent and retrospective review, associated analysis, and referral appropriateness.  
  • Participates in comprehensive team meetings and conferences regarding specific patient needs that affect cost, quality, and length of stay.  Demonstrates ability to promote collaboration and creativity among members of the health care team. 
  • Responsible for assuring thorough case management assessment, as well as early and ongoing discharge plans by collaborating with patients, families, physician, payors, and providers across the continuum of care.   
  • Reports potential catastrophic and high-cost cases to department director, nursing director, and finance department for appropriate medical/administrative review and management. 
  • Effectively manages length of stay and cost avoidance.   
  • Discuss cases with Utilization Review Committee and/or Executive Health Resources (EHR) when cases fail to meet admission, treatment, and length of stay and/or discharge standards.  
  • Attends meetings of the Utilization Review Committee and submits reports as required.  Participates in the development of a written plan that describes the Utilization Review Program. 
  • Applies quality improvement methods and techniques to improve case management processes to maximize cost and quality benefits for MercyOne Medical Center.  
  • Performs other duties consistent with the purpose of the job as directed. 
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. 
 MINIMUM QUALIFICATIONS 
  • Must be a registered nurse and must hold an active license to practice nursing in the state of Iowa. 
  • Knowledge of clinical practice and case management processes normally acquired by completing a bachelor’s degree in nursing. 
  • Training and/or Certification in the area of case management is preferred.   
  • Must meet all mandatory education and training requirements within specified timeframes as required by organizational/regulatory standards. 
  • Three to five years’ clinical experience required.   
permanent
Healthcare Support Specialist (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
CARROLL, Iowa 1 day ago
Employment Type:Full timeShift:Description:

ESSENTIAL FUNCTIONS 

 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

 

MINIMUM QUALIFICATIONS 

  

 Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

  • Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

  • Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

  • Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

  • Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

  • Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

  • Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

  • Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Pediatric and Maternity Care Specialist (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
Davenport, Iowa 1 day ago
Employment Type:Full timeShift:12 Hour Night ShiftDescription:

Position Title: RN
Department: Labor & Delivery

Schedule:

  • .9 status (36 hours per week)

  • 12 hour shifts

  • Night shift

POSITION PURPOSE:
Provides and directs safe, effective, and culturally competent care for women, newborns, and pediatric patients. Utilizes evidence-based practice and critical thinking to assess, plan, implement, and evaluate outcome-based care. Manages a diverse patient population across labor and delivery, postpartum, newborn nursery, pediatrics, and/or pediatric intensive care, with varying levels of acuity. Supervises and coordinates care provided by LPNs, Patient Care Technicians/Assistants, and other team members, while ensuring clear communication with physicians, families, and the interdisciplinary team. Adheres to MercyOne’s performance expectations and upholds the Mission, Vision, and Values of MercyOne.

General Requirements: 

Registered Nurse in Iowa, Registered Nurse in Illinois within 1 year 

MINIMUM QUALIFICATIONS:

1. Associate degree in nursing required

2. Bachelor of Science in Nursing (BSN) preferred.

3. Current Iowa RN license, (current Illinois (IL) license if working in IL) required.

4. American Heart Association Basic Life Support (BLS) required.

5. Proof of completion of Mandatory Reporter – Child and/or Dependent Adult Abuse training within three (3) months of hire.

6. High language, intermediate to high math, high critical thinking ability.

7. Basic computer skills required.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! 

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. 

ESSENTIAL FUNCTIONS:
1. Conducts an initial assessment to gather data.

• Makes an initial assessment of new admissions within 30 minutes of the patient’s arrival to the unit.

• Completes all areas of the admission assessment database within 24 hours of admission.

2. Identifies patient problems and develops them into an outcome/goal-based plan of care.

• Initiates the patient problem list and incorporates relevant obstetric, neonatal, or pediatric history into the plan of care.

• Analyzes and interprets assessment data to identify desired outcomes/goals for mother and child.

• Determines nursing interventions to achieve those outcomes/goals.

• Prioritizes care needs for both mother and infant.

• Identifies and makes appropriate referrals (e.g., Lactation Consultant, Social Services, Nutritional Services, Spiritual Care).

3. Implements the outcome/goal-based plan of care

• Assigns and coordinates patient care based on acuity and team member competencies.

• Organizes and prioritizes care for mothers, newborns, and pediatric patients.

• Delegates tasks appropriately to other team members.

• Implements the plan of care including procedures, treatments, physician orders, nursing orders, education plans, and medications.

• Coordinates implementation with Case Manager, Social Worker, and other disciplines.

• Assists in discharge planning, ensuring families have resources for newborn care, breastfeeding support, and pediatric follow-up.

• Uses nursing judgment to determine frequency and components of reassessment.

• Reassesses at regular intervals to monitor maternal recovery and newborn/pediatric progress.

• Documents discharge instructions for mother, infant, and/or caregiver.

4. Evaluates patient progress and revises the plan as needed

• Evaluates maternal and pediatric response(s) to interventions.

• Updates the plan of care based on ongoing reassessments.

• Revises problem list and outcomes/goals as conditions change.

5. Evaluates patient progress and revises the outcome/goal-based plan as needed.

• Evaluates patient response(s) to interventions.

• Review/modifies/revises the outcome-based plan of care based on ongoing reassessments.

• Updates the problem list and outcomes/goals.

6. Communicates relevant clinical information to optimize outcomes

• Communicates maternal and pediatric status to physicians and team members.

• Reports progress toward outcomes/goals and changes in condition promptly.

• Maintains ongoing communication with interdisciplinary team throughout the shift, at handoff, and during transfers.

• Documents completely and accurately per policy.

7. Demonstrates clinical competence

• Utilizes Women & Children-specific policies and procedures to guide practice.

• Ensures medication safety following the “5 Rights.”

• Demonstrates competency in electronic health record systems.

• Processes and implements physician orders accurately.

• Maintains communication with leadership regarding admissions, acuity, and significant events.

• Completes assigned shift duties and resolves discrepancies.

8. Manages fetal and neonatal monitoring when applicable

• Demonstrates competency in interpreting fetal heart tracings and neonatal vital signs.

• Responds appropriately to changes in maternal or neonatal condition.

• Provides interventions for obstetric or neonatal emergencies.

• Serves as a resource for other hospital services and participates in quality improvement initiatives.

9. Provides age-appropriate care based on principles of growth and development

• Collects, analyzes, and applies age-specific data for newborns, children, and adolescents.

• Performs tasks and uses equipment in an age-appropriate manner.

• Communicates effectively with patients and families at their developmental level.

10. Adheres to safety and infection control standards

• Attends required safety programs.

• Uses appropriate PPE consistently.

• Demonstrates emergency procedures for obstetric and pediatric emergencies.

• Maintains a safe environment for mothers, infants, and staff.

11. Maintains compliance with laws, regulations, and organizational standards

• Upholds Trinity Health’s Integrity Program, Standards of Conduct, and all applicable policies in a professional and ethical manner.

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
1. Performs duties that may involve exposure to hazardous substances and is subject to normal risks associated with handling of narcotics. In patient care areas, may perform or demonstrate patient care tasks which may expose the clinical nurse to infectious or communicable disease, or possibility of injury from irrational or confused patients and visitors or from instruments or equipment.

2. Lift/Carry; Push/Pull 76-100% of the time, avg 50-100 lbs.

3. Stand; Walk/Move About 76-100% of the time

4. Must possess the ability to comply with Trinity Health policies and procedures.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Medical Assistant / LPN Grand Ave (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
Employment Type:Full timeShift:Description:

 

POSITION PURPOSE 

 

The Medical Assistant supports the operation of the clinical practice by performing a variety of administrative and clinical tasks. This position is responsible for assisting physicians and other healthcare providers in delivering patient care through patient preparation, vital sign collection, documentation, and basic clinical procedures. The Medical Assistant also coordinates patient flow, maintaining accurate medical records, and ensuring a positive patient experience.   

 

 

ESSENTIAL FUNCTIONS 

 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

 

MINIMUM QUALIFICATIONS 

  

 Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

  • Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

  • Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

  • Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

  • Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

  • Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

  • Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

  • Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Medical Assistant/ LPN Iowa Heart - Opportunities to work with cutting-edge diagnostic equipment (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
WEST DES MOINES, Iowa 1 day ago
Employment Type:Full timeShift:Description:

ESSENTIAL FUNCTIONS 

 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

 

MINIMUM QUALIFICATIONS 

  

Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

  • Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

  • Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

  • Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

  • Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

  • Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

  • Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

  • Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

 

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
THCE Senior Biomedical Equipment Technician - Comprehensive Equipment Maintenance Expertise (Hiring Immediately)
✦ New
Salary not disclosed
Davenport, Iowa 1 day ago
Employment Type:Full timeShift:Description:

Within assigned service area, provides Planned Maintenance (PM), safety testing, repairs, calibration, installation, routine and emergency service, to general and specialized diagnostic, therapeutic, and support medical equipment, such as anesthesia machines, sterilizers, ventilators, ultrasound, laser, laboratory, etc., as assigned by Clinical Engineering (CE) Manager.

ESSENTIAL FUNCTIONS

Knows, understands, incorporates and demonstrates the mission, vision and core values of Trinity Health and the Ministry Organization in leadership behaviors, practices and decisions.

Maintains a working knowledge of applicable federal, state and local laws, regulations and industry standards.  Complies with Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects ethical and professional integrity.

Performs PM procedures on multiple types of general and specialized clinical equipment.

Performs PM procedures using manufacturer’s recommendations, standards or code requirements, as well as industry acceptable processes as guidelines.

Performs services on specialized equipment in one or more of the following categories:  anesthesia machines, sterilizers, ventilators, ultrasound, laser, laboratory analyzers, etc.

Performs corrective maintenance procedures including diagnosing problems using thermodynamic, electronic/electrical, mechanical, pneumatic, hydraulic, and/or other sciences and documents results of activities performed to comply with all regulatory and standard requirements.

Notifies equipment users and Clinical Engineering Management of repair status and delays as necessary.

Interacts with clinical staff to understand and resolve operational problems in scheduling and completing PM procedures while minimizing interference to hospital departments.

Determines need for replacement parts and supplies, selects the most cost effective source, and submits properly completed parts request using established policies and guidelines.

Completes corrective and planned maintenance work order documentation per policy.

Promotes teamwork by keeping others informed, participating effectively in group decision making, while working to accomplish team objectives and projects, and by soliciting feedback about one's effectiveness as a team member. 

Continually improves processes by seeking ways to eliminate and reduce waste.

Has authority (based on deprartment guidelines)  to order parts and supplies required for  emergency service or repair of  radiological and general medical equipment. Recommends  test equipment and spare equipment parts to the CE Manager or Lead Technician.

Provide on-call service coverage after normal business hours on a rotating basis.

Provides assistance and training to Bio-Medical Equipment Techs I and II as assigned by Clinical Engineering Manager.

May be assigned duties as Lead Bio-Medical Equipment Technician, as needed.

Performs other duties as assigned or requested by the CE Manager.

MINIMUM QUALIFICATIONS

Minimum of an Associates of Applied Sciences Degree in related field of medical electronics, electronic technology or equivalent military related training required.  CBET or CLET certification preferred.

Five or more years experience or equivalent performing corrective and planned  maintenance on medical devices and/or clinical equipment.

Specialized training by manufacturer or third party equipment repair in such areas as

      anesthesia machines, sterilizers, ultrasound, ventilators, laser, laboratory analyzers, etc.

Ability to demonstrate a high level of proficiency in specialty area.

Must have a basic understanding of anatomy, physiology, and medical terminology.

Working knowledge  and ability to use basic hand tools and  test equipment specific to the field.  Ability to train CE associates on  use and application of test equipment.

Must have knowledge and understanding of OSHA, NFPA, The Joint Commission, EOC, and other specific regulations and standards pertaining to clinical equipment service and repair.

Must possess a personal presence that is characterized by a sense of honesty, integrity and caring with  ability to inspire and motivate others to promote the philosophy, mission, vision, goals and values of Trinity Health, Ministry Organizations, and Clinical Engineering. 

Ability to operate complex test equipment, analyze and interpret information provided by equipment and clinical staff to determine equipment operational condition.

Must have basic understanding of personal computer operation, applications, and the ability to input data using keyboard.  Technician must be able to  follow complex written instructions, perform tasks and document actions taken.

 Strong customer service and communications skills are required to interact with hospital  personnel and vendors to achieve positive outcomes.

Maintain up to date understanding of The Joint Commission and NFPA standards as well as state and federal regulations.

Ability to provide or coordinate in-service training to clinical/professional staff on medical device  operations and safety functions.

          .

PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS

Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk.

Possess ability to mentally concentrate while being subject to stress, interruptions and changing work priorities.

Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices. 

Must be able to hear speech, distinguish sounds, and speak.

Must have near vision, far vision, depth perception, and be able to distinguish colors.

Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors.

Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds.

Must be able to push or pull over 100 pounds frequently (20% of the time). Maintains safe working environment for self, other associates, patients, visitors, and medical staff in accordance with applicable standards and procedures relevant to  job duties.

Must be able to adapt to frequently changing work priorities.

Must be able to travel to the various Trinity Health, Ministry Organizations, subsidiaries, and/or training facilities.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Clinic Registered Nurse (RN): Wound - Focused on community health improvement (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
Davenport, Iowa 1 day ago
Employment Type:Full timeShift:Day ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
At MercyOne Genesis Medical Group, we are dedicated to providing a medical home with high quality care where the focus is on you and your family’s health. We are the largest medical group in the Quad-Cities providing our community care where it wants it and care when it needs it.

The MercyOne Genesis Davenport Wound Care in Davenport, IA has a specially-trained team of doctors, nurses and health care workers dedicated to the treatment of wounds

Want to learn more about MercyOne Genesis Davenport Wound Care? Click here: MercyOne Genesis Davenport Wound Care | MercyOne

Join the MercyOne Family! We are looking to hire a Registered Nurse in our MercyOne Genesis Davenport Wound Care Clinic

As a Registered Nurse at MercyOne, you will provide patient care in outpatient settings and are responsible for delivering safe, effective, and evidence-based patient care through assessment, planning, implementation, and evaluation. They coordinate care provided by other clinical staff, support patient and family education, and ensure communication across healthcare teams. They are accountable for clinical standards and may operate with minimal supervision.

Schedule:

  • Part time 24 hours a week
  • 7 or 8:00a-5:00p
  • No weekend or Holidays

General Requirements:

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
  • Plans, assesses, intervenes, and provides direct patient care using critical thinking and nursing processes (assessment, planning, implementation, evaluation).
  • Performs comprehensive patient assessments (physical, psychosocial, nutritional, functional, safety, spiritual, cultural, educational). Makes nursing decisions based on patient status and care needs.
  • Administers medications and treatments safely via multiple routes (oral, IM, SC, ID, IV, inhalation, topical, ocular, optic, sublingual, nasal) and documents accordingly.
  • Performs nursing care, lab and diagnostic tests, specimen collection, phlebotomy, and limited radiology procedures following policies and universal precautions.
  • Assists providers with patient care, phone/mail/fax communications, scheduling, consents, admissions, referrals, and outpatient procedures.
  • Communicates and collaborates with physicians, staff, patients, families, and interdisciplinary team members regarding care plans and patient needs.
  • Educates patients, families, and clinical staff on treatments, medications, test preparation, discharge, and health maintenance; documents education and evaluates understanding.
  • Participates in staff meetings, committees, quality improvement, risk management, and performance improvement projects.
  • Maintains documentation accuracy and completeness in EMR: assessments, vitals, symptoms, treatments, medications, education, charges, lab results, histories, and consults.
  • Maintains and monitors supplies, equipment, medication stock, and office machines; follows maintenance and quality control protocols; reports malfunctions.
  • Recognizes and responds appropriately to urgent/emergency patient needs and initiates emergency procedures.
  • Other duties as needed and assigned by the manager.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Education:

  • Must be comfortable operating in a collaborative, shared leadership environment.
  • Active RN License in the state of Iowa; Licensure from other states may be required based on location. Compact State License acceptable where applicable.
  • Basic Life Support (BLS) certification required within 3 months of hire.
  • Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
  • Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
  • Ability to work with diverse groups of people in a collaborative, shared leadership environment.
  • Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
  • Completion of specialty classes or proof of other certifications required for some roles.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Medical Assistant - Comprehensive Patient Interaction (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
WEST DES MOINES, Iowa 1 day ago
Employment Type:Full timeShift:Description:

ESSENTIAL FUNCTIONS 

 

Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.  

Deliver patient care through patient preparation, vital sign collection, and documentation. Assist with various procedures, exams, and diagnostic equipment (e.g., tympanometry, spirometry). Maintain aseptic techniques during preparation, procedures, and medication administration.  

Administer medications, treatments, and immunizations under the direction of providers. 

Prepare and organize patient charts with necessary information. File dictations and ensure completion of all required documentation. Communicate with patient regarding test results and plan of care   

Schedule procedures, labs, x-rays, and surgeries; provide pre- and post-surgery information. Assist with patient outreach for overdue visits, labs, and referrals. 

Coordinate physician schedules and ensure insurance pre-certifications. Schedule and manage patient follow-ups, ensuring continuity of care. 

Maintain patient confidentiality and adhere to organizational standards and ethical guidelines. 

Educate patients and families based on assessed needs and discharge plans. 

Promote evidence-based resources to optimize nursing practice and patient care. 

Proactively serves as a patient advocate by utilizing courteous and professional etiquette at all times reflecting positive tone and speaking distinctly with poise, tact and assurance. Assures accurate and complete messages to appropriate personnel. 

Assists in training, orienting, and supporting new colleagues. Work includes cross coverage in other clinic areas as team needs. 

Document patient plan(s) of care, tests and examination results in the medical record as directed by the provider. Escalate non-routine issues, questions and/or concerns to the practice manager or healthcare provider(s). 

Ensure safety checklists/quality controls are completed as required. 

Other duties as needed and assigned by the manager. 

Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.  

 

MINIMUM QUALIFICATIONS 

  

Must be comfortable operating in a collaborative, shared leadership environment.  

Successful completion of a medical assistant program accredited by the Commission on Accreditation of Allied Health Programs (CAAHP) or Accrediting Bureau of Health Education Schools (ABHES). 

Must obtain one of the following certifications listed for a Medical Assistant with their corresponding listed certification provider within one year of hire: 

Acceptable Certifications:  

  • Certification: Certified Medical Assistant (CMA). Provided by the American Association of Medical Assistants (AAMA) 

  • Certification: Registered Medical Assistant (RMA). Provided by the American Medical Technologists (AMT)  

  • Certification: Medical Assistant (NCMA). Provided by the National Center for Competency Testing  

  • Certification: Clinical Medical Assistant Certification (CMA). Provided by the American Medical Certification Association.  

  • Certification: Certified Clinical Medical Assistant (CCMA). Provided by the National Health Career Association.  

  • Certification: Nationally Registered Certified Medical Assistant (NRCMA). Provided by the National Association for Health Professionals (NAHP) 

  • Certification: NPCE MA. Provided by the National Phlebotomy Certification Examination (NPCE).  

Basic Life Support (BLS) certification required within 3 months of hire. 

Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire. 

Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office). 

Ability to work with diverse groups of people and in a collaborative, shared leadership environment. 

Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties. 

Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.  

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Advanced Practice Registered Nurse: Wound Management (Hiring Immediately)
✦ New
🏢 MercyOne
Salary not disclosed
DES MOINES, Iowa 1 day ago
Employment Type:Full timeShift:Day ShiftDescription:At MercyOne, health care is more than just a doctor’s visit or a place to go when you’re in need of medical attention. Our Mission is based on improving the health of our communities – that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa’s largest medical center, with 802 beds available. The hospital is one of the Midwest’s largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa’s largest employers.

MercyOne Des Moines Wound Care

MercyOne Wound Care helps you with chronic wounds that have not responded to traditional treatment due to diabetes, pressure ulcers, circulatory problems, burns or injury.
The center includes a comprehensive staff of experts in a number of fields and is equipped with the latest technology that can accelerate the healing process, reduce the risk for infection and help patients avoid hospitalization.

Want to learn more about MercyOne Des Moines Wound Care? Click here: MercyOne Des Moines Wound Care | MercyOne

Join the MercyOne Family! We are looking to hire a Clinic Registered Nurse.

As a Registered Nurse at MercyOne, you will provide patient care in outpatient settings and are responsible for delivering safe, effective, and evidence-based patient care through assessment, planning, implementation, and evaluation. They coordinate care provided by other clinical staff, support patient and family education, and ensure communication across healthcare teams. They are accountable for clinical standards and may operate with minimal supervision

Schedule:

  • Full time 40 hours a week
  • M-F 7:30a-5:00p
  • No Weekends or Holiday

General Requirements:

  • Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
  • Plans, assesses, intervenes, and provides direct patient care using critical thinking and nursing processes (assessment, planning, implementation, evaluation).
  • Performs comprehensive patient assessments (physical, psychosocial, nutritional, functional, safety, spiritual, cultural, educational). Makes nursing decisions based on patient status and care needs.
  • Administers medications and treatments safely via multiple routes (oral, IM, SC, ID, IV, inhalation, topical, ocular, optic, sublingual, nasal) and documents accordingly.
  • Performs nursing care, lab and diagnostic tests, specimen collection, phlebotomy, and limited radiology procedures following policies and universal precautions.
  • Assists providers with patient care, phone/mail/fax communications, scheduling, consents, admissions, referrals, and outpatient procedures.
  • Communicates and collaborates with physicians, staff, patients, families, and interdisciplinary team members regarding care plans and patient needs.
  • Educates patients, families, and clinical staff on treatments, medications, test preparation, discharge, and health maintenance; documents education and evaluates understanding.
  • Participates in staff meetings, committees, quality improvement, risk management, and performance improvement projects.
  • Maintains documentation accuracy and completeness in EMR: assessments, vitals, symptoms, treatments, medications, education, charges, lab results, histories, and consults.
  • Maintains and monitors supplies, equipment, medication stock, and office machines; follows maintenance and quality control protocols; reports malfunctions.
  • Recognizes and responds appropriately to urgent/emergency patient needs and initiates emergency procedures.
  • Other duties as needed and assigned by the manager.
  • Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health’s Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.

Education:

  • Must be comfortable operating in a collaborative, shared leadership environment.
  • Active RN License in the state of Iowa; Licensure from other states may be required based on location. Compact State License acceptable where applicable.
  • Basic Life Support (BLS) certification required within 3 months of hire.
  • Proof of completion of Mandatory Reporter abuse training specific to the population served within 3 months of hire.
  • Proficient in basic computer skills (Windows environment, web-based navigation, email, MS Office).
  • Ability to work with diverse groups of people in a collaborative, shared leadership environment.
  • Requires the ability to read, write and understand the English language, and communicate effectively with patient, visitors, and colleagues while performing their job duties.
  • Completion of specialty classes or proof of other certifications required for some roles.
  • Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.

Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!

Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

permanent
Palliative Care Nurse Weekend Specialist (Hiring Immediately)
✦ New
Salary not disclosed
Salisbury, NC 1 day ago

PRIMARY JOB DUTIES

Hour of Operations: Friday, Saturday, Sunday - 8am-8pm

1.     Assesses, interprets, plans, implements and evaluates patients according to the patient’s age, diagnosis, and prognosis.

2.     Effectively and efficiently manages the assessment of new patients and coordinates care with an interdisciplinary team, and performs follow up visits when necessary.

3.     Appropriately communicates with the physician (Attending and Hospice) regarding the patient’s needs, response to treatment, and changes in the patient’s condition; obtain/receive physician orders as required.

4.     Work closely with other members of the IDG, and in cooperation with family/caregiver to provide holistic physical, psychosocial, emotional, and spiritual services, including bereavement support to the patient and family to achieve the highest quality of care.

5.     Organizes and performs work effectively and efficiently.

6.     Maintains and adjusts schedule to enhance agency performance.

7.     Demonstrates a daily commitment to the values of the agency.

8.     Demonstrates positive interpersonal relations in dealing with all

members of the agency.

9.     Maintains and promotes customer satisfaction.

10.   Effectively demonstrates the mission, vision, and values of the Agency on a daily basis.

1.0 40% QUALITY OF WORK:

1.1 15%

Utilizing all aspects of the Nursing Process (assessment, planning, implementation, evaluation) with appropriate skill to effectively develop the Plan of Care for each patient as evidenced by:

  • Develop nursing intervention based on physiological needs and clinical assessment appropriate for the patient’s age and developmental stage.
  • Providing and/or facilitating beginning education according to the Plan of Care and within the level of understanding and developmental age for both the patient and his/her family.
  • In collaboration with the patient/family and the physician, performs and documents a thorough, timely initial assessment to determine the eligibility for hospice and to identify needs and problems based on age and prognosis.
  • Collaborates with the patient, physician (Attending and Hospice) and other members of the interdisciplinary team in developing an individualized plan of care appropriate to patient’s age and clinical status.
  • Implements interventions in a manner consistent with agency policy and discipline standards.  Evaluates patient response to interventions according to agency policy.
  • Obtains physician orders and utilizes data collected during the admission assessment; agency teaching guidelines and appropriate nursing skills to implement and follow an established plan of care.

1.2 12%

Effectively and efficiently manages the care of new admissions and coordinates care with interdisciplinary team.

  • Plans admission process the day before admission when possible by calling patient and gathering necessary supplies and paperwork.
  • Conferences with case manager and other members of interdisciplinary team regarding the status of patient and provides appropriate paperwork to follow the plan of care.
  • Make appropriate referrals to other disciplines when indicated and provides information related to patient’s status.
  • Appropriately informs the physician (Attending and Hospice) and other members of interdisciplinary team of any changes in patient’s condition, safety issues, or other complications that might impede the plan of care.
  • Informs supervisor of any potential or actual client concerns, risk  management issues and referrals to Child/Adult Protective Services 100% of time.
  • Provides scheduled and PRN visits to patients when requested by the Management Team.

1.3 8%

Appropriately communicates information in accordance with agency policies and procedures and discipline specific guidelines as evidenced by:

  • Completes all forms accurately and in accordance with agency guidelines/policies.
  • Appropriately describes the patient’s functional limitations to justify hospice eligibility.
  • Documents all verbal orders for new or changed orders according to agency guidelines.
  • Completes clinical notes in accordance with agency guidelines and time frames.
  • Consistently describes interdisciplinary, interagency, and intragency communication and coordination of services as per agency guidelines.
  • Documents involvement of the patient and family in the development of the plan of care.

1.4 5%

Contributes to program effectiveness as evidenced by:

  • Demonstrating understanding of the interdisciplinary team approach and continuum of care in accordance with the hospice mission.
  • Incorporating recommendations and goals of other disciplines and patient/family into nursing visits.
  • Demonstrating willingness and ability to accommodate agency needs in order to provide optimum patient care.
  • Accepting constructive criticism as evidenced by implementation of suggested actions for improved performance.
  • Promoting change and being proactive in suggesting ideas and new ways of doing things.
  • Demonstrating ability to prioritize and enhance services during fluctuating patient census.

2.0 20% PRODUCTIVITY/USE OF TIME:

2.1 10%

Organizes and performs work effectively and efficiently as evidenced by:

  • Participating in continuous performance improvement and completing all required educational programs for the Agency and profession.
  • Recognizing and performing duties in an independent manner.
  • Accepting personal responsibility for the completion and quality of work outcomes.
  • Meeting assigned deadlines.
  • Maintaining a clean and safe environment.

2.2 10%

Maintains and adjusts schedule to enhance team performance as evidenced by:

  • Reporting to work on time and returning promptly from errands, breaks, and meals.
  • Managing personal work schedule and time off to promote smooth agency/unit operations.
  • Assisting other team members to ensure completion of all work assignments.
  • Demonstrating flexibility with changing workload/assignments.

3.0 20% TEAM WORK:

Demonstrates positive interpersonal relations in dealing with all members of the team (i.e. co-workers, supervisors, physicians, etc.) as evidenced by:

  • Communicating in a positive and productive manner.
  • Demonstrating respect for team members.
  • Managing stress and personal feelings without a negative impact on the team.
  • Maintaining positive attitude about assignments and team members.
  • Promoting professional / personal growth of co-workers by sharing knowledge and resources.
  • Working collaboratively and cooperating with other agencys / units.

4.0 20% MISSION, VISION, VALUES:

4.1 10%

Maintains and promotes customer satisfaction.

  • Responding to all customers in a courteous, sensitive and respectful manner.
  • Abiding by the confidentiality and ethics policies of Well Care Hospice.
    • Participates in community outreach activities that promotes goals and objectives of the agency.

4.2 10%

Continuously and effectively demonstrates customer service standards of courtesy, efficiency, and presentation as evidenced by:

  • Practicing personal cost containment by responsible use of equipment, supplies, and resources.
  • Completing the review period without a formal disciplinary action.*
  • Presenting a clean and neat appearance in personal attire and one’s work area.
  • Performing his / her job in accordance with documented procedures established to maintain the safety and health of patients, employees, and visitors and demonstrates compliance in the proper wearing and use of protective clothing and equipment to conform to the OSHA Blood Borne Pathogen Standard and also reports any exposure to the appropriate Manager in a timely manner.*

* Not exceedable.

Failure to “Meet” an asterisk category will result in a “Does Not Meet” for the standard.

JOB SPECIFICATIONS

  1.    Education:  Graduate of an accredited or approved school of nursing, either an AD, Diploma, or BSN program.

  2.    Licensure / Certifications:  Must have current Registered Nurse license in NC, NC drivers license with an automobile that is insured in accordance with state or organization, and a current American Heart Association CPR certification.

  3.    Experience:  Minimum of one years’ clinical experience required; hospice experience preferred.

  4.    Essential Technical/Motor Skills:  Working knowledge of Word, E-mail, typing of 30 wpm, basic technical or medical knowledge of home health billing requirements.  Advanced customer service skills to respond with simple answers, etc.

  5.    Interpersonal Skills:  Ability to work independently as well as effectively as part of an interdisciplinary team.

  6.    Essential Physical Requirements:  Ability to transfer and/or maneuver objects weighing at least 50 pounds in the assessment and implementation of patient care.  Requires frequent pushing, moving, lifting of patients.  Positioning of patients, giving patients baths and ambulating patients expending much physical effort.  Occasionally requir

permanent
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